Data service manager jobs in Manchester, greater manchester
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship.
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.
The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.
The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.
Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.
The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.
At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.
This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.
How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.
This role will require flexibility for occasional travel in England and Wales.
Key responsibilities:
Organisational safeguarding accountability and assurance
- Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
- Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
- Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
- Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.
Trauma-informed safeguarding practice and oversight
- Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
- Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
- Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
- Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
- Support staff through reflective supervision, guidance, and training to respond effectively.
- Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
- Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
- Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
- Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.
Policy, compliance and organisational assurance
- Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
- Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
- Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.
Culture, capability and continuous improvement
- Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
- Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
- Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
- Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.
Equity, inclusion and anti-racist safeguarding
- Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
- Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
- Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.
Partnership working and external accountability
- Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
- Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.
Experience (Essential)
- Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
- Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
- Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
- Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
- Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
- Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
- Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.
Knowledge (Essential)
- Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
- Up-to-date knowledge of children’s and adult social care systems.
- Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
- Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
- Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
- Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements
Skills and abilities (Essential)
- Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
- Calm, credible, and reflective approach in ambiguous or high-pressure situations.
- Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
- Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
- Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
- Ability to work collaboratively across wide-ranging professional teams and external partners.
- Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.
Qualifications (Essential)
- Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
- Evidence of ongoing professional development in safeguarding children and adults.
- Permission to work in the UK.
Attributes and general characteristics (Essential)
- Commitment to the values, aims, and objectives of Kinship.
- Respectful, empathetic approach to working with individuals from diverse backgrounds.
- Flexible and willing to travel across England as required.
- Excellent written and spoken English.
Desirable
- Lived experience of kinship care.
- Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
- Experience in innovation and continuous improvement within safeguarding practice or organisational culture.
How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026.
For all questions, please provide a maximum of 250 words per answer.
1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career? Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to.
2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.
3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response?
4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed?
5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



We are recruiting for a People Data and Reward Manager to join our team in London; the scope on this job involves….
Job Title: People Data and Reward Manager
Location: Homeworking with a requirement to occasionally work at our Head Office (Vauxhall)
Salary: £57,590 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Fixed term (12 months)
Hours: 37.5
We’re looking for a People Data & Reward Manager to lead on managing the provision of and effective and customer focused payroll, pensions and employee benefits, ensuring high standards of service and compliance. In this role, you’ll shape how we use data to make good decisions and ensure our pay, pensions and benefits support our mission and the people who deliver it.
What You’ll Do
- Lead the development of our pay and reward approach, ensuring it’s fair, evidence based and aligned with our values.‑based and aligned with our values.
- Provide clear and insightful people data and reporting to support leaders across Refuge.
- Oversee the delivery of an accurate and compliant payroll and pensions service.
- Lead the development of our HR and payroll system (CIPHR), ensuring it drives efficiency and a positive employee experience.
- Champion data accuracy, system improvements and streamlined processes across People & Culture.
What You’ll Bring
- Demonstrable experience in reward, payroll or people data
- Strong analytical skills and confidence working with complex data.
- Knowledge of HR systems (CIPHR desirable) and an interest in improving digital processes.
- A collaborative approach and a commitment to supporting colleagues with high quality, people centred services.
Why Join Us?
You’ll be part of a supportive team dedicated to making a difference, with opportunities to grow your skills while helping ensure our people are valued, supported and rewarded fairly.
Closing date: 9.00am on 27 February 2026
Interview date: 6 March 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Job Description
Job Title: Associate Head of Supporter Data Insights and Selections
Directorate: Engagement and Fundraising
Team/Department (if specific): Public Engagement
Date Written/ Amended: September 2025
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work, the NSPCC relies on the fundraising support of
people across the UK for 90% of its annual income. Within fundraising, our aim is
to provide maximum resources for the NSPCC. We aim to provide the best possible
supporter experience, building long-term relationships to create an experience
which is different, better and more rewarding than that of supporting any other
charity.
The Public Engagement team is responsible for developing and delivering the
strategy that will drive significant, long-term income growth by inspiring and
engaging public audiences to support the work of the NSPCC.
This will be achieved through integrated, audience-led, multi-channel marketing
approaches, including; mass participation, individual giving, and campaigns that
generate sustainable funding aligned to the NSPCC’s strategic priorities.
Alongside income generation, the team plays a vital role in increasing public
understanding of abuse and neglect and building advocacy.
The Associate Head of Supporter Data Insight and Selections is a key
member of the Public Engagement leadership team who will lead the
development and delivery of insightful supporter data reporting and analysis,
working closely with Operations and philanthropy and partnership teams to
identify business challenges, commission, develop and analyse data sets that
directly improve fundraising outcomes. The role will also be responsible for
managing our vital data selections team, who ensure the right supporters are
receiving appropriate communications.
The team will foster a high-performing, results-driven culture that values
collaboration, innovation, and integration. By focusing on excellent supporter
relationship management and purposeful engagement, it will deliver long-term,
sustainable impact to support the NSPCC’s mission.
This will be a pivotal role in driving supporter insight driven change in
Fundraising at the NSPCC.Job purpose
• Strategy and Planning: Use your experience of leading data and analysis to
establish a high performing team who design, deliver and analyse information
that informs our strategic direction
• Delivery: Lead on the identification, development and delivery of analysis
and reporting outputs across Engagement and Fundraising, working closely
with multiple senior stakeholders to ensure business needs are met.
Key relationships - Internal
Reporting to the Head of Audience Engagement and Campaign Planning in
Engagement and Fundraising
Direct Management of 4 staff and a total team size of 7
Works closely with Technology teams providing data engineering solutions
and expert PowerBI leadership
Works closely with the Operations Team, and other Senior Business
Stakeholders
Works closely with Head of Planning, Compliance and Business
Management
Key relationships - External
- Data, insight and analysis networks
- External suppliers of commissioned insight
Main duties and responsibilities
• Develop and lead the Supporter Data Insights and Selections team
• Work with leaders in Engagement and Fundraising to develop and drive the
strategic direction for Supporter Insight, data analysis and data selections
across the NSPCC.
• Build a productive partnership with the PowerBI development hub in
Technology, utilising their semantic models and complex reporting, and
taking on tools they have developed.• Initiate and oversee the development of data driven insight, analysis and
reporting across multiple teams, campaigns and products in the directorate,
ensuring best practice is being adopted and that there are appropriate levels
of quality assurance.
• Deliver via appropriate tools to bring data owners closer to their own data,
such as (but not limited to) provision of Power BI reporting
• Lead on the commissioning and acquisition of appropriate external data to
benchmark our business performance and inform strategic decision making
• Work closely with the Planning and Business Management Team to meet KPI
and other business reporting needs
• Proactively work with Data engineering and the Power BI hub in Technology
Responsibilities for all Staff within Engagement and Fundraising
• To update databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC
policy and procedures.
• To actively participate in regular department and team meetings
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the
demonstration of the NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data
protection regulations and to ensure currency of changing GDPR
regulations.
• To be responsible for personal learning and development, to support
the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team
performance
• To maintain an awareness of own and others’ Health and Safety and
comply with the NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service
developments and general NSPCC news.Person specification
• Proven effective development and delivery of strategic data initiatives and
harnessing outcomes to drive business change, and to manage multiple
initiatives as a programme
• Experience of working closely with leaders to define and deliver against data
needs that drive business impact
• Experience of reviewing the effectiveness of business-as-usual activity and
ongoing strategies using data and insight
• Experience in managing and leading data analyst and/or reporting teams and
providing technical and development support to more junior data analysts
• Experience and strong understanding of a range of data analysis techniques
and toolsets
• Highly developed stakeholder management skills and the ability to simplify
technical language for non-technical colleagues
Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.
We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.
The Role:
As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.
You will:
- Lead Health & Safety and Premises/Facilities Management across the charity
- Ensure compliance with relevant legislation, regulatory requirements and internal standards
- Oversee risk management, audits, inspections and safety monitoring
- Manage the Estates Coordinator and foster a culture of continuous improvement
- Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
- Manage property acquisition, disposal, leases, maintenance and contracts
- Develop and maintain estates policies and reporting systems
- Drive a positive, proactive health & safety culture across Life
This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.
What You’ll Bring:
We’re looking for someone who is:
- Highly organised, proactive, and able to take initiative
- A strong communicator with excellent written and verbal skills
- Confident managing estates compliance, risk, safety and property-related functions
- Experienced in managing a portfolio of properties (minimum 3 years)
- Able to lead others and support their development
- Skilled in identifying improvements and driving change
Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)
Information about the role:
For further information, please see the attached job description.
Please note, there is a requirement to drive for this role.
Salary: £38,000 per annum
Hours: 35 hours per week
Location: Home Based with travel to Leamington Spa and sites around the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
TRC Sexual Abuse & Rape Support Greater Manchester is seeking an experienced and committed professional to join our team as our Services & Operations Manager.
Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will lead on safeguarding, act as a line of support between the client-facing services and the CEO, line-manage our service coordinators, lead on triage meetings and coordinate TRC's centre.
This job would be ideal for someone who is passionate about supporting survivors of sexual violence, has line-management experience and has case management experience in a specialist support service.
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Job DescriptionJoin Us in Making a Difference at Marie Curie
Marie Curie is looking for a dynamic Senior Data Insights Manager to supercharge our insight capability during an exciting period of transformation. If you’re a strategic thinker, a confident influencer, and a hands-on analytics leader who loves turning data into action.
In this pivotal role, you’ll lead our insight function while the Head of Fundraising Analysis, Insight & Selections supports a major CRM replacement project. You’ll set the direction for analysis across Fundraising & Retail and Marketing & Comms deliver high-quality insight that drives decision-making, and mentor a talented team of analysts to push boundaries and explore new techniques.
This is a role for someone who thrives in a fast-paced, collaborative environment someone who can partner with senior leaders, challenge thinking, and champion an insight-led culture across the organisation.
What you will deliver
- Shape and embed best-practice approaches to data analysis, visualisation and storytelling.
- You’ll play a key role in strengthening our analytical capability coaching and developing 5 analysts at all levels, nurturing technical growth, and shaping a supportive, curious, insight-driven team culture.
- Deliver actionable insights that influence strategy, performance and supporter engagement.
- Work closely with senior stakeholders, translating business needs into analytical solutions.
- Improve and evolve reporting capabilities, including Power BI self-serve dashboards.
- Build new reporting functionality from data set creation to visualisation.
- Enhance the organisation’s data assets by identifying and integrating new internal and external data sources.
- Lead on model development, testing and implementation to support fundraising growth.
- Champion insight adoption across the directorate, building data confidence and capability.
- Act as a trusted advisor to senior leadership, supporting forecasting, budgeting and strategic planning.
- Stay ahead of industry trends, exploring new tools, technologies and analytical methods.
What You’ll Need
- Strong analytical expertise across a range of techniques, with hands-on experience in Power BI, SQL and modern data tools.
- Proven experience leading and line-managing analysts, with a passion for developing people.
- Exceptional stakeholder management skills confident influencing senior leaders and shaping decisions.
- Proven ability to build and nurture collaborative teams, fostering a culture of growth, learning and shared success.
- A strategic mindset with the ability to step back, challenge assumptions and identify the real questions behind the brief.
- Excellent data storytelling skills able to turn complex analysis into clear, compelling insight.
- Experience improving reporting systems, building dashboards and enabling self-serve insight.
- A track record of working collaboratively across multiple teams and functions.
- Curiosity, creativity and a drive to innovate always looking for better ways to use data.
To view the job description, please click
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. (As we’re expecting strong interest, this role may close ahead of the advertised deadline so please get your application in)
Close date for applications: Sunday 1st March 2026
Salary: £40,000 pro rata
Contract: 12 month contract, 28 hours per week (can be split across 3-5 days, open to flexibility in days)
Based: Home-based role (1 day monthly travel required across all of Marie Curie offices and hospices)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments
Additional InformationAt Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
In this role, you will be responsible for driving the successful delivery of the Frontline Improvement Project, ensuring it meets organisational priorities and delivers measurable, sustainable change. You will provide structured project leadership, maintain accountability for progress, and coordinate cross‑functional activity to keep the project on track in terms of scope, time, cost, quality, and stakeholder expectations.
Key Responsibilities
- Support the Senior Leadership Team in planning, developing, testing, and implementing all elements of the Frontline Improvement Project.
- Coordinate the project by establishing clear structures, plans, and processes that enable effective collaboration across departments.
- Lead designated workstreams and maintain strong communication between teams and stakeholders.
- Provide regular performance reporting in line with PMO and governance standards, outlining progress, risks, opportunities, and required decisions.
- Work with stakeholders to develop, monitor, and track project objectives and KPIs.
- Conduct operational and financial analysis to ensure efficient project delivery and recommend improvements where needed.
- Ensure high‑quality engagement, training, compliance, and budget management throughout all project activities.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
We’re looking for someone with:
- Proven track record of delivering business change initiatives while effectively managing multiple workstreams.
- Comprehensive understanding of Waterfall and Agile methodologies, with the capability to apply the most suitable approach to meet project objectives.
- Excellent stakeholder management skills, with the confidence to engage and influence at all levels.
- Experience working collaboratively across multiple teams or departments to drive shared outcomes.
- Strong organisational skills, with experience in planning, tracking, and reporting project progress, risks, and dependencies.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
-
Flexible working options to support your work–life balance and individual circumstances.
-
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
-
Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
-
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
-
Life assurance providing four times your annual salary for added peace of mind.
-
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
-
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
-
15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
Looking for a practical role that really makes a difference?
As Foodbank Services Lead, you’ll play a key part in ensuring Oldham Foodbank runs smoothly and consistently, supporting people in crisis with dignity and care.
This is a hands-on, people-focused role, working alongside the Foodbank Manager to coordinate day-to-day service delivery. You’ll support and organise our volunteers, oversee the smooth running of our warehouse and deliveries, and help ensure our systems, standards and processes are followed well.
You’ll be based mainly at our warehouse, working closely with volunteer teams including drivers, pickers, admin and warehouse volunteers. While you won’t be doing everything yourself, you’ll be ready to step in when needed and lead by example.
We’re looking for someone who is calm, organised and practical, with experience of working in the voluntary or charity sector and supporting vulnerable adults. You’ll understand the importance of safeguarding, consistency and teamwork, and you’ll care about doing things properly.
In return, you’ll be part of a supportive organisation, doing meaningful work that has a real impact across Oldham every day.
Oldham Foodbank is here to support people in crisis with dignity, compassion and fairness, working with volunteers and partners to make sure no one fa
The client requests no contact from agencies or media sales.
As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.
Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.
Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About you
In this role you will support the front-line improvement project by analysing business processes and ways of working, identifying opportunities and helping stakeholders define needs & priorities.
- Work closely with hospital teams and other stakeholders to enhance efficiency and effectiveness.
- Support implementation, testing, and monitoring of changes, identifying solutions and opportunities for scaling.
- Produce and maintain data‑driven reports, dashboards and KPI tracking to inform decision‑making.
- Create and update clear documentation, including SOPs and process guides.
- Translate business requirements into technical specifications and assess systems for integration or improvement.
- Ensure full compliance with PDSA policies while supporting prioritisation of front‑line improvement work.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
We’re seeking someone with:
- Demonstrated experience applying business analysis tools and methodologies to drive process improvements.
- Strong background in creating comprehensive process documentation and developing robust business cases.
- Excellent communication and facilitation skills, including the ability to lead co‑creation workshops and collaborative activities.
- The confidence to interpret data and insights and convert them into practical, outcome-focused solutions.
- Experience working closely with front‑line teams in operational, healthcare, social care, or veterinary settings is beneficial, though not essential.
- A Business Analysis qualification would be beneficial but is not essential.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
-
Flexible working options to support your work–life balance and individual circumstances.
-
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
-
Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
-
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
-
Life assurance providing four times your annual salary for added peace of mind.
-
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
-
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
-
Enhanced maternity, paternity and adoption leave to support you and your family.
-
15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Contract Type: Full-time / 6 Month Fixed-Term Contract
Salary Band:£29,900, plus £2,200 London weighting if applicable
Location: London or Manchester
Hours: 5 days per week; 9AM-5.30PM (flexible working hours available).
Start date: 6th April 2026 or ASAP, as agreed with candidate
The Opportunity
As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation’s Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
1. Delivery of the Social Mobility Employer Index
- Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027
- Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports
- Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey
- Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility
2. Stakeholder management and customer service
- Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently
- Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants’ performance in the SMEI
- Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets
- Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility
3. Quality standards
- Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI
- Support the annual evaluation of the SMEI and its impact on employer-led social mobility
4. Systems and processes
- Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI
- Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements
5. Team support and collaboration
- Collaborate across the team to ensure opportunities are aligned across all income streams
- Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities
Please see full job description attached for more details.
Benefits
- 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work Scheme
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website and answer the following questions:
1) Why would you like to work at the Social Mobility Foundation? (250 words max.)
2) What makes you a suitable candidate for this role? Please include specific examples of your experience and skills, with reference to the key responsibilities and person specification for this role. (500 words max.)
3) The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
The TSA is looking for an enthusiastic, knowledgeable, and experienced person to join our small but ambitious fundraising team. This is a key role at the TSA, with trusts and foundations an area we have identified for significant growth, while acknowledging the extremely competitive world the sector currently finds itself in for receiving such funding.
It would suit a candidate with a strong track record in consistently delivering in a similar role. The charity has completed significant work in this area to get the foundations right for this role (Theory of Change etc.)
The Trusts and Foundations Manager will be responsible for developing and delivering a successful trusts and foundations fundraising programme, securing both restricted and unrestricted income to support TSA’s services, research and strategic priorities. Working closely with colleagues across fundraising and the wider organisation, the post-holder will manage a varied portfolio of funders, from small charitable trusts to major grant-making foundations. In return, you’ll have the opportunity to have genuinely flexible working as part of a warm, empathetic and committed team. Every day, you will know that you are making a massive difference in the lives of thousands of people across the UK.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting the victims of road traffic collisions [TL1] on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.
A rare and exciting opportunity to help us to help others
Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.
The National Road Victim Service is growing, allowing us to reach greater numbers of people in need and building upon our well-established foundation to create an enduring legacy. To support this growth, we are looking for a regional manager to become part of our enthusiastic, energised, and dynamic team, delivering world-class support services to people at a time when they are most vulnerable.
This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to providing our clinically developed, trauma informed support services across the country, making a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.
What we offer
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)
· An extra 2 days of annual leave following 5 years’ service
· An extra day off for your birthday to take whenever you choose
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Employee Assistance Program
· Flexible working
· Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are
We need energised, self-starters who are passionate about helping others, to join our fantastic team. [TL2] Are you someone who wants to make a difference and has the drive to make it happen?
You will need to demonstrate understanding of multi-disciplinary services.
We are looking for people who have a background in managing support services and understand the responsibility this requires.
Specifically, we are seeking candidates who can
- Provide day-to-day line management and supervision to a team of up to 10 regional caseworkers offering guidance, support, and quality assurance.
- Ensure lone working policies are adhered to daily to ensure the safety and security of the team whilst lone working and travelling to and from home visits.
- Contribute to an on-call duty manager system on a weekly basis, providing out-of-hours advice and support to caseworkers across the service.
- Deputise for the National service delivery lead during periods of leave, sickness, absence.
- Contribute to the ongoing professional development of caseworkers through reflective practice, caseload audit and management and the development and delivery of formal CPD sessions.
- Responsible (in collaboration with HR lead) for managing sickness and absence and return to work interviews.
- Maintain oversight and support caseworkers with complex and high-risk cases by attending safeguarding and risk management meetings, both internally and externally to ensure compliance with best practice.
- Ensure support is provided through our model of trauma informed care.
- Consult with the triage team to ensure the timely allocation of cases from our central service team into the regional teams.
- Deliver monthly [TL6] case review meetings with regional caseworkers, ensuring needs and risks of clients are met and outcomes recorded including quality assurance of safeguarding. Ensure all data is accurately recorded within the case management system.
- Ensure that callers’ identified needs are met satisfactorily, within professional boundaries, to outcome goals, with those outcomes recorded.
- To monitor and ensure that all support is delivered in a confidential and professional manner, adhering to safeguarding legislation and the latest data protection regulations.
- To consult with local partners and services referring into the service to establish pathways of care.
- Contribute to NRVS’ wider processes of audit, evaluation, and impact monitoring.
- Provide assessments and decisions around complex intervention planning, including escalation of cases requiring clinical guidance to clinical director.
- Actively contribute to the development of relationships with key stakeholders, organisations, and professionals in the region. This may include the provision of training and presentations to ensure that they are aware of the service.
- Work with the Development Team to deliver and report effectively against funding agreements in your region.
You bring
Essential qualities
- Experience of managing high-risk support services on a national basis working with people in crisis with acute vulnerabilities and risks.
- Extensive experience of managing and co-ordinating teams, including remotely, including HR policies and procedures.
- Experience of establishing and sustaining partnerships with key partners, stakeholders, and other professionals.
- Experience of report writing for funding bodies.
- Experience of a case management review process and support framework, safeguarding and active monitoring, and escalation of cases with health and safety needs.
- Knowledge, experience and understanding of best practice in working with people who have experienced sudden loss and traumatic bereavement and managing services in this area.
- Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.
- Knowledge of safeguarding, risk management and GDPR procedures.
- Management of crisis intervention and working in collaboration with other professionals to support those with complex needs (i.e. crisis and home treatment teams, community mental health services, ISVA and IDVA roles).
- Experience and knowledge of working with and supporting people through the criminal justice and coronial process.
- Experience of audit, monitoring and evaluation activities.
- Experience of research and advocacy activities.
- I.T. and data management skills.
- Ability to work creatively, adaptively and with flexibility across a range of circumstances.
- Commitment to and a passion for providing a high level of quality care to those experiencing traumatic bereavement and catastrophic injury.
Desirable
- A professional qualification or evidence of training in psychological trauma.
- Experience of working with those affected by road traffic collisions.
- Experience in developing and delivering training programmes.
- Completion of safeguarding and/or risk management training.
- Project management qualification or equivalent experience in practice.
About the team and how we work
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We do not want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Employees are subject to driver licence checks. Please note we do not accept applications from serious traffic offenders due to the nature of our work. Applicants will be asked to disclose any unspent points at interview.
Whilst we recognise that AI can be a great tool to help when writing cover letters, we want to know the real you - not a computer generated version! If writing a cover letter isn't your thing, why not send us a short video telling us all about yourself and why you think you'd be a great fit for Brake.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.



