Data service manager jobs in Manchester, greater manchester
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us lead a safe, seamless front door into support for people affected by gambling harm.
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement. As our Triage Team Manager, you'll lead the function that determines how quickly and safely people in crisis get the help they need.
We're looking for an experienced people manager to lead our triage team, overseeing referrals from first contact through to onboarding, ensuring every assessment is thorough, every risk is managed, and every service user is guided into the right support without delay.
Working closely with the Referral Leads and colleagues across the organisation, you'll drive continuous improvement of our triage processes, keep our data and CRM systems robust, and build strong relationships with partners so people never fall through the gaps.
What you'll be doing
- Leading the day-to-day operation of the triage function, ensuring referrals are processed safely, efficiently and to a high standard
- Managing and supporting a team of Referral Leads, providing supervision, guidance and performance oversight
- Overseeing service user onboarding, including assessment, safety management and safeguarding practice
- Monitoring waiting lists and service capacity, taking action to manage demand
- Overseeing our CRM system (Airtable), ensuring data accuracy, accessibility and integrity
- Producing monthly and quarterly reports, using data to identify trends, risks and opportunities
- Building operational relationships with delivery partners, and representing Betknowmore UK at MDTs, meetings and sector events
- Fostering a collaborative, psychologically safe team environment
What we're looking for
We're interested in hearing from candidates who have:
- Experience working in addiction, mental health or similar support services
- Experience comprehensively assessing risk and needs
- Experience managing or supervising staff and volunteers
- Experience working collaboratively with partners and stakeholders across different sectors and disciplines
- Strong organisational skills and the ability to manage a busy referral pipeline
- A solid understanding of confidentiality and data protection
Experience with gambling and gambling harm would be advantageous, as would a Level 3 Safeguarding qualification, experience improving service delivery processes, familiarity with CRM/data systems such as Airtable, and experience producing reports to inform decisions.
Why join us?
You'll be joining a growing charity making a real difference to people's lives, leading a team at the heart of how we keep people safe and get them the right support, quickly.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Remote (UK-based)
Full-time, Permanent
£45,000 – £50,000
Lead the service. Be there in the moments that matter most.
We're looking for an experienced, compassionate and confident Crisis Services Manager to lead our growing Crisis Services team.
This is a unique opportunity to combine strategic leadership with frontline clinical expertise, helping shape the future of crisis support for members of the fire services community. You will play a pivotal role in ensuring people experiencing acute emotional distress receive safe, effective and compassionate support when they need it most.
About the role
As Crisis Services Manager, you will provide clinical and operational leadership across our crisis support services, ensuring the delivery of high-quality, evidence-based care. You will lead a team of skilled clinicians, oversee service quality and governance, and help drive the continued development of our crisis provision.
Alongside leadership responsibilities, you will provide expert guidance on complex and high-risk cases, supporting clinicians to deliver safe and effective interventions while maintaining a small caseload of individuals with complex needs.
You will:
- Provide visible clinical leadership across a 24/7 crisis service
- Support decision-making for complex, high-risk and safeguarding cases
- Offer expert consultation, risk assessment and escalation support to clinicians
- Maintain a small caseload of complex or high-risk service users
- Lead, supervise and support a team of crisis clinicians
- Foster a culture of reflective practice, learning and continuous improvement
- Lead service development initiatives informed by data, outcomes and best practice
- Ensure robust quality assurance through audits, case reviews and governance processes
- Act as a safeguarding lead within psychological services
- Build and maintain effective relationships with NHS, Fire and Rescue Services and other partner organisations
- Contribute to organisational strategy, reporting and service development activity
About you
You will hold a Level 6/7 qualification in Counselling, Psychotherapy, Psychology or a related discipline, alongside registration with a relevant professional body such as HCPC, BACP, BABCP or UKCP.
You will bring significant experience working within crisis, mental health or psychological services, together with a proven ability to lead teams, manage risk and deliver high-quality, person-centred care.
We're particularly interested in people who can provide calm and decisive leadership, support others to perform at their best, and maintain a strong focus on quality, safety and continuous improvement in emotionally demanding environments.
You will have:
- Significant experience within crisis, mental health or psychological services
- Strong leadership and people management experience
- Advanced skills in risk assessment, safeguarding and crisis intervention
- Experience delivering psychological therapies and supporting or supervising clinicians
- Excellent communication and stakeholder engagement skills
- A commitment to evidence-based practice, service quality and clinical excellence
Experience working with trauma-exposed populations, uniformed services personnel, or within the charity sector would be an advantage.
Working arrangements
This is a fully remote, UK-based role with occasional national travel.
The role includes participation in the senior clinical on-call rota, with a requirement to provide a minimum of eight weeks of cover each year. Occasional shift working may also be required to support frontline service delivery.
Due to the nature of the role, enhanced safeguarding checks will be undertaken.
Why join us?
This is an opportunity to lead a service that makes a genuine difference during some of life's most difficult moments.
You'll join a values-led organisation committed to delivering safe, structured and evidence-based crisis support, with a strong focus on clinical quality, reflective practice, learning and staff wellbeing.
Our services are built around collaboration, compassion and continuous improvement, ensuring both our service users and our colleagues receive the support they need to thrive.
Our commitment
Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong.
We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.
Closing date: 19 July 2026
Selection Process
The selection process will be a two-stage process.
First-stage interviews will take place via video call during the week commencing 27 July 2026.
Second-stage interviews will be held in person during the week commencing 3 August 2026.
Ready to apply
If you are motivated by leading high-quality crisis services, supporting clinical teams to deliver exceptional care, and making a meaningful difference to people at moments of crisis, we would welcome your application. Click apply to submit a CV and a covering letter.
Join us and help ensure that no member of our fire services community faces crisis alone.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework.
The role
As Drive Service Manager, you will lead the delivery and development of the DRIVE service working with high-risk perpetrators of domestic abuse. You'll manage and support a team of frontline practitioners, ensuring the service is safe, effective and delivers meaningful behaviour change while prioritising victim safety. Working closely with commissioners, statutory partners and the wider Drive Partnership, you'll champion a collaborative, multi-agency approach, oversee service performance, and help shape the operational and strategic direction of the programme locally.
About you
You'll have experience of managing teams within domestic abuse, criminal justice, safeguarding or a related field, with a strong understanding of working with high-risk individuals and managing complex risk. You'll be confident leading staff, providing effective supervision, and ensuring services are delivered safely, consistently and to a high standard.
You'll have experience of working in partnership with statutory and voluntary agencies, building effective relationships and contributing to multi-agency responses. Strong organisational skills, sound judgement and the ability to balance operational demands with strategic priorities are essential. You'll also be comfortable analysing performance information, producing reports and using data to drive service improvement.
We're looking for someone who is proactive, resilient and able to lead through change. You'll understand the importance of safeguarding, accountability and professional
curiosity, and be committed to delivering a service that supports behaviour change while keeping victims and their children at the centre of all decision making.
About us
We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Active recruitment – we are shortlisting and interviewing for this role as we receive applications
The client requests no contact from agencies or media sales.
The Biochemical Society are seeking a Digital Marketing Officer, on an 18-month fixed term contract, to support the Marketing and Communications team across the organisation.
The Digital Marketing Officer will work closely with community engagement, publishing, events and grants to showcase the full range of activities across the organisation, building outreach and engagement with audiences and driving the Society and PPL’s resources, initiatives, brand awareness and impact across the sector.
The post-holder will have strong knowledge of digital marketing tools and channels to schedule email campaigns, social media content and managing accounts to drive engagement and reach, and use data and metrics to improve and adapt activities and make informed decisions through key marketing platforms such as Google and LinkedIn ads.
With support from the Marketing and Communications team, this role will lead on website content management for both the Society and PPL, ensuring process and guidelines are followed in accordance with the style and branding for all public facing materials, and monitoring the online user experience is clear and intuitive for target audiences across the Society and PPL.
Suitable candidates will have experience using digital channels for marketing, online marketing tools, and demonstrate excellent organisational and communication skills to meet internal and external needs.
Knowledge of design tools to support creating content for online channels with experience using Canva, Photoshop and Acrobat desired.
For more information about the organisation, please visit our website.
Here is some information on our Benefits package.
Closing date: 17th July 2026
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Founded in 1911, we’ve been at the forefront of advancing molecular bioscience for over 100 years.



The client requests no contact from agencies or media sales.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.
THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges.
Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach.
The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services.
This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows.
To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request.
Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.
The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.
JOB DESCRIPTION
Member Engagement & Support
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Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.
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Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.
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Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.
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Ongoing relationship management of members, including effective outreach and communications
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Invoicing membership fees and ensuring payment is made
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Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns
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Supporting members to engage with TCC activity
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Work with colleagues to co-create campaigns and activities that meet member needs and ambitions
Membership Growth & Retention
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Design and execute membership recruitment campaigns to attract new member organisations.
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Monitor membership trends and feedback to develop retention strategies and reduce member attrition.
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Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.
Data Management & Reporting
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Maintain accurate and up-to-date membership records using the organisation's CRM system.
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Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.
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Analyse data to identify opportunities for enhancing member value and engagement.
Infrastructure to support Collective Impact
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Responsible for the maintenance and development of the central Member Resource Hub
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Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.
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Contribute to the development of programs and services that meet the evolving needs of members.
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Represent the organisation at external events and forums to promote membership and build partnerships.
The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager
PERSON SPECIFICATION
Essential
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Proven experience in membership management, stakeholder engagement, or a related field.
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Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way
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Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
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Some experience of line management of volunteers or paid staff
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Proven ability to support the work of committees and take minutes.
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Demonstrable experience of organising meetings and conferences.
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Proven ability to maintain simple accounts and oversee budgets.
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Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly
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Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision
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Highly organised and meticulous.
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Commitment to EDI and representation
Desirable
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Experience working within a coalition or membership-based organisation.
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Familiarity with the climate and environmental sector.
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Knowledge of best practices in member engagement and community building.
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Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
About the role
Duration: Permanent
Reporting to: Head of Marketing & Fundraising
Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters
Location: Fully remote, with regular UK travel including evenings and weekends
Hours: 37.5 work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £30,000 - £35,000 depending on experience
We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.
The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.
For more information about the role, please see attached job description.
Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
Location: Manchester (flexible with a minimum of 2 days in the office)
Interviews: Assessment centre in person at our office in Manchester on the 6th August 2026
We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to support the Head of Procurement to take the department to the next level.
You will use your commercial focus and expertise to drive best practices in our projects, managing various aspects of spending from RfQs for tail-end to tendering on our eProcurement portal for large project procurements. You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement understanding, driving value for money, strategic projects and managing the supply chain.
You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. Sustainability, Social Value and EDI are important to the Trust as a Charity, and so you will strive to embed this in our supply chain with the key suppliers that we work with.
This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background in procurement.
Although this role is based in Manchester, you will be expected to travel to our centres across the U.K. with the requirement to stay away from home one or two nights a week if you’re working on key projects in certain areas. Primary locations for this work are Birmingham, Glasgow and London.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Procurement Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Procurement Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
Location: Bury
Salary: £36,500
Contract Type: Permanent
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
About Safenet
We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.
We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.
Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.
Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.
“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”
About the role
As Service Manager – Safe Accommodation, you will lead the operational delivery of refuge and other safe accommodation services for adult survivors, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide practical, values-led leadership to frontline teams, ensure accommodation is safe, well-managed and responsive, and oversee high-quality, trauma-informed and survivor-led support. You will also play a key role in housing management, performance oversight, partnership working and ensuring services remain compliant, effective and sustainable.
Key responsibilities
- Lead the day-to-day operational delivery of refuge and safe accommodation services, ensuring support is safe, timely, trauma-informed and survivor-led.
- Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.
- Oversee referrals, admissions, allocations and move-on processes to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively throughout their stay.
- Monitor service quality, performance, occupancy, voids and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.
- Ensure compliance with safeguarding, housing management, health and safety, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.
- Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways into and out of safe accommodation and improve outcomes for survivors.
- Plan rotas, cover arrangements and on-site presence to ensure safe staffing levels across services, including 24-hour provision and out-of-hours on-call support where required.
- Contribute to strategic development, identifying emerging need, supporting service improvement and helping to shape high-quality, inclusive and psychologically informed accommodation-based support.
For further information about the role, please visit the Role Profile.
What we are looking for
We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.
You might come from:
- Substance misuse or addiction recovery services
- Trauma‑informed women’s services
- Mental health or psychologically informed environments (PIE)
- Housing or supported accommodation with complex needs
You will bring:
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
Essential:
- Experience of managing or leading teams within domestic abuse, housing, supported accommodation, social care or a related support environment.
- Strong knowledge of domestic abuse, trauma-informed practice, safe accommodation, safeguarding for adults and children, and risk management in complex cases.
- Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality accommodation-based practice.
- Experience of performance monitoring, report writing and using data, feedback, occupancy information and outcomes to support service improvement.
- Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
- Excellent communication, organisational and IT skills, with the ability to manage competing priorities, coordinate rotas and maintain accurate records and reporting.
- Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.
Desirable:
- ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
- Experience of service development, project delivery, change management or supporting new initiatives within refuge, housing or support service settings.
- Knowledge of Women’s Aid National Quality Standards, safe accommodation duties and relevant legislation and frameworks relating to domestic abuse, housing and safeguarding.
- Understanding of budget monitoring, contract requirements, housing-related processes or income maximisation within a commissioned or grant-funded service.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
Essential Core Skills
Health & Safety Awareness
All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.
Safeguarding
We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.
Digital
Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.
Equality, Diversity, and Inclusion (EDI)
The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
How to Apply
Click Apply Now to complete your application online. Applications close on 19/07/2026
We can’t wait to welcome you to our team!
This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.
SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.
Key responsibilities:
One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:
- Signposting or referring to relevant national and local services.
- Providing practical and emotional support to kinship carers.
- Liaising with other professionals and organisations.
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
- Providing support for carers to secure grants from local and national funders.
- Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
- Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.
Peer group facilitation and management
Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:
- Developing existing groups and setting up new groups as required.
- Working closely with Kinship’s peer-to-peer service where appropriate.
- Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
- Planning, preparing, facilitating virtual and in-person peer support groups.
- Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
- Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
- Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
- Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
- Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
- Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
- Provide reports and information for managers about cases of concern.
- Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
- Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
- Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.
Monitoring and Evaluation
- Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
- Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
- Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
- Collect case studies from your kinship carers to help demonstrate impact.
- Contribute to any reports for local authority partners as required in terms of data and case studies as required.
- Attend monitoring meetings as required.
- Engage in quality assurance processes in line with Kinship processes and policies.
Relationship and stakeholder management
- In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
- Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
- Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
- Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
- Where applicable, work with local authorities and voluntary and community groups supporting kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Location: Flexible on location.
Interviews: Week commencing 27th July 2026
As a Fundraising Systems Executive, you will play a key role in embedding our new Microsoft Dynamics 365 CRM, helping fundraising teams get the most out of our new systems. You will be part of a newly formed Technology team of developers, testers, and product specialists, working closely with brilliant colleagues to improve processes, manage donor data, and deliver innovative solutions.
This role suits someone with strong analytical and problem-solving skills who can support end users with technical issues and requests while managing multiple initiatives with ease.
You will need an understanding of fundraising processes and donor management, experience with CRM systems like Dynamics 365, familiarity with campaign management and reporting tools such as Excel or Power BI, and ideally a background in application support or not-for-profit organisations.
You’ll enjoy the variety of moving between reactive support and proactive delivery, helping shape the future of our fundraising systems while working alongside a clever and supportive team.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Fundraising Systems Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Fundraising Systems Executives!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The successful candidate will lead the delivery and development of Brake's fundraising events programme, driving participation, engagement and income generation. The portfolio includes Brake's flagship fundraising events, such as The Big Tea Brake and annual black-tie dinner, a series of digital fundraising challenges, and the management of third-party challenge events.
The role is responsible for creating exceptional supporter experiences, growing event income and building lasting relationships with participants, sponsors and stakeholders to help raise vital funds for Brake's work supporting road crash victims and campaigning for safer roads.
You are an experienced events professional with a track record of planning, delivering and growing successful fundraising events. You are confident managing multiple projects simultaneously, balancing competing priorities and delivering high-quality events that achieve participation, income and engagement objectives.
You enjoy working collaboratively with colleagues, supporters and external partners, while also being confident working independently and using your own initiative. You are highly organised, solutions-focused and resilient, with the ability to adapt quickly in a fast-paced environment. You are motivated by achieving results and continuously improving event performance through insight, innovation and excellent supporter experiences.
You bring:
- A minimum of 2 years’ experience of working in event delivery in a fast paced, target driven environment
- Experience of planning, delivering and evaluating multiple events simultaneously, ensuring they are delivered on time, within budget and to a high standard;
- Experience of fundraising events, challenge events or participation-based campaigns, with a focus on achieving income and participation targets;
- Experience of using data, reporting and insight to monitor performance, identify opportunities and improve results;
- An understanding of supporter stewardship and the ability to deliver excellent participant experiences that encourage fundraising and repeat engagement;
- Excellent communication, relationship-building and stakeholder management skills, with the ability to influence and collaborate effectively both internally and externally;
- Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines;
- Resilience and adaptability, with a proactive, solutions-focused approach to overcoming challenges;
- A commercial mindset, with the ability to maximise income, manage budgets and demonstrate return on investment;
- Strong negotiation skills and confidence when working with venues, suppliers, contractors and external partners;
- Experience of using CRM systems and other digital tools to manage data, reporting and supporter communications;
- A collaborative team-player who contributes positively to shared objectives and organisational success.
Take a look the the full job description attached.
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation.
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer. The successful candidate will be part of the team providing high-quality administrative support across the organization.
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation.
Key Responsibilities
- Lead the implementation and administration of a task management platform.
- Work with colleagues to develop processes and procedures within the platform to improve efficiency.
- Support the exploration and integration of AI to enhance productivity and service delivery.
- Coordinate and undertake a wide range of administrative tasks to support teams across the organisation.
- Ensure administrative processes are delivered accurately, efficiently and in a timely manner.
- Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues.
- Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders.
- Handle sensitive communication with discretion and professionalism.
- Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin.
- Working with the Data Management and Insight Officer to carry out data cleansing etc.
- Support compliance with data protection requirements and organisational policies.
- Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution.
- Process purchase orders and support the administration of invoices in line with organisational procedures.
- Maintain accurate records relating to financial transactions as required.
- Assisting with supplier set up.
· Undertake any other duties commensurate with the level of the role.
This is a new role therefore the job description will change over time as the role develops.
Person Specification - Essential
- Significant experience in an administrative or business support role.
- Experience of using task management platforms.
- Experience of managing multiple priorities and meeting deadlines.
- Experience of maintaining accurate records and databases.
- Excellent organisational and time-management skills.
- High level of accuracy and attention to detail.
- Strong written and verbal communication skills.
- Excellent customer service and relationship-building skills.
- Confident user of Microsoft Office applications and digital systems.
- Ability to learn new software and systems quickly.
- Proactive, adaptable and self-motivated.
- Able to work effectively in a remote environment.
- Professional and dependable approach to work.
- Able to handle sensitive and confidential information appropriately.
- Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse.
Person Specification - Desirable
- Experience of implementing or developing administrative systems or processes.
- Experience of proofreading and quality-checking external communications.
- Experience of using CRM systems, particularly Zoho or Bigin.
- Experience of working within the charity, voluntary or not-for-profit sector.
- Knowledge of AI-enabled productivity or workflow tools.
- Understanding of safeguarding, equality, diversity and inclusion principles.
The client requests no contact from agencies or media sales.