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Are you an experienced fundraising professional with a passion for creating meaningful impact?
At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting difference to the lives of children, young people and adults at risk. We believe every child and young person deserves to have their voice heard, especially when decisions are being made about their future. Our work supports and empowers those navigating care systems, family courts and other challenging circumstances across England and Wales.
Location: Home-based with flexible/ agile working options, with access to NYAS office locations in Birkenhead, Birmingham, and Cardiff. This role also requires occasional travel to NYAS offices and other locations when required.
About The Role
We are seeking an ambitious and motivated Fundraising Manager, working 35 hours per week, to join our Growth and Partnerships team. Working closely with the Head of Growth & Partnerships, you will play a key role in delivering and developing NYAS’s fundraising strategy, helping to grow and diversify income across trusts and foundations, corporate partnerships, community fundraising and individual giving.
This is an exciting opportunity for an experienced fundraiser who enjoys both strategic and hands-on work. You will lead and support a team of fundraising professionals, overseeing high-quality funding applications, donor stewardship and income generation activity while ensuring fundraising activity aligns with NYAS’s mission, values and organisational priorities.
You will manage a varied fundraising portfolio, helping to build strong relationships with funders and supporters while identifying opportunities to increase sustainable income. Working collaboratively across the organisation, you will help develop compelling cases for support, funding proposals and impact reports that demonstrate the difference NYAS makes to vulnerable children, young people and adults.
The role also involves maintaining oversight of fundraising systems, pipelines and reporting, ensuring activity is compliant, well-managed and aligned to fundraising best practice.
About You
We are looking for a skilled fundraising professional with experience securing income from a range of fundraising streams, including trusts and foundations, corporate partnerships, community fundraising and/or individual giving.
You will have excellent written communication skills and experience producing persuasive funding applications, reports and donor communications. You will also have strong organisational skills, the ability to manage multiple priorities and experience supporting or supervising others within a fundraising environment.
You will be confident building relationships with internal and external stakeholders and able to use data and insight to inform fundraising activity and demonstrate impact. Experience using CRM systems and fundraising platforms is essential, alongside a good understanding of fundraising regulations and best practice.
You will demonstrate NYAS’s values of Collaboration, Accountability, Respect and Empowerment in your approach to work and share our commitment to supporting children, young people and adults at risk.
Benefits
NYAS offers a range of benefits to employees, including:
- Agile working arrangements
- 26 days annual leave increasing to 30 days plus bank holidays
- Blue light discount card
- Pension scheme
- Employee Assistance Programme (EAP)
- Learning and development opportunities
- Supportive and values-led culture
- The opportunity to directly contribute to improving the lives of children, young people and adults at risk
How to Apply
To apply for this role, please submit your application via the NYAS website.
Your application should evidence, using specific examples, how your skills and experience meet the criteria set out in the person specification within the job description in the recruitment pack, which is available via our website vacancy page.
Important Information
- Interviews are expected to take place between 1st–3rd July
- We reserve the right to close this vacancy early once a high volume of applications is received
- Proof of eligibility to work in the UK will be required as part of the recruitment process
- References will be taken in line with safeguarding requirements
- NYAS operates robust safeguarding procedures to protect the children, young people and adults at risk we work with.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people and adults across England and Wales are fully respected, represented and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people and adults who are often reliant on statutory services, suffering the negative impact of cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure they receive the services they need and that their voices are heard.
We are an equal opportunities employer and are committed to creating an inclusive environment. NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to be a Disability Confident Employer and guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Commercial Manager
Reporting To: Head of Food Partnerships
Salary Range: £45,000 - £48,000
Contract Type: Permanent
Location: Remote with regular travel across the UK
Working days/hours per week: Monday to Friday, 35 hours per week.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Assisting with the management of working with surplus, through a portfolio of over 200 food partners, managing daily challenges requiring leadership support and stewardship of a network of senior food industry contacts.
Duties & Responsibilities
- Build and support the creation of informed and data driven growth strategies across all food categories through industry and charity insights and reflective in agile ways of working
- Supporting the creation and delivery of the category strategies, executing joint business plans and internal and external progress reporting
- Responsible for the portfolio of tier 1 accounts which sit across both food and funding linking Felix Exec with these key accounts
- Contribute to the development of collaborative and cross-functional account plans, considering food, funding and other strategic initiatives to drive growth in food, money and other strategic resources, resulting in optimisation of food out to our network
- Work on behalf of the account to develop and embed services relevant to the account and agreed through the joint business plan – e.g. employability or store level redistribution.
- Provide project support by managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the Felix network
- Support in the management of key funding & marketing campaigns & initiatives with other key internal teams.
- Keep robust & accurate records using Felix systems.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Experience of project evaluation, data-driven analysis and impact reporting
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
- Advanced level of Microsoft Office packages
- Exceptional level of numeracy and literacy
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



About NEON
NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change.
Context
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.
As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team.
Who we’re looking for
We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish
We’d love someone who has experience working closely in or within people and operations teams in small- medium sized organisations, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.
This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our People and Ops Manager and Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.
They’ll need to be able to hit the ground running and pick up discrete pieces of work that are in need of a light-touch review and update, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.
Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.
Key deliverables
By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:
IT and systems
The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations.
Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.
Data protection
The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.
Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.
Event processes
The freelancer will assess our current event-related practices (online and in-person).
Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.
Health and safety
A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.
Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.
AI policy and guidance
The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.
Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.
NEON Handbook
A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.
The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.
A key part of this work will be ensuring that all improvements are properly embedded within the People & Ops Hub. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.
Timescales and fee schedule
The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.
Call out information required
Interested freelancers are asked to provide the following information in response to this call out:
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Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)
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A statement not exceeding 800 words on your proposed approach to the deliverables, including:
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Your technical and subject matter expertise
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Your personal style and approach to working with others
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How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables
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Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)
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A clear commitment to undertake the work within the timeframe set out above
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Two testimonials from suitable clients or professional partners
The deadline for submissions is Sunday 28th June 11.59pm
Please find email address for submission of applications on our website.
We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.
For any further information or clarification prior to submission, contact us at our website.
The client requests no contact from agencies or media sales.
JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
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Fundraising Team
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Nation Directors
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Public Affairs and Communications Team
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Membership Team
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Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
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Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
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Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
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Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
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Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
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Work alongside the Director of Fundraising to develop and implement processes and policies.
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Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
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Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
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Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
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Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
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Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
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To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
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In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
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Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
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Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
- Experience of a fundraising, marketing, or event management role (E)
- Experience of delivering multiple projects on time and to budget (E)
- Ability to devise operational plans and deliver them effectively, and proven experience of planning and managing income generating activities and events (E)
Qualificationsand Education
- Professional fundraising qualifications (D)
- Marketing qualifications (D)
- Event Management qualifications (D)
- CIOF Diploma in Fundraising Management/equivalent professional experience/membership of CIOF (D)
Skills and Abilities
- Delivers high quality work with minimal supervision and direction (E)
- Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
- Ability to assimilate and analyze financial and statistical information, including budget monitoring, management, and financial control (E)
- An exceptional administrator and coordinator with excellent organisation and writing skills (E)
- Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
- Has the capacity to deal with complex issues and is good at problem solving (D)
- Self-starter, used to working to deadlines and delivering against KPIs (E)
- Able to work communicate and engage with internal senior stakeholders effectively (E)
Accountability
- Developing fundraising opportunities (E)
- Event administration (D)
- Stewardship and relationship management (E)
- Contribute to departmental strategic goals, in liaison with the Director of Fundraising (E)
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.
Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.
We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.
About Overcoming MS
Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.
Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.
Our vision is a world where everyone with MS has the information, confidence and support they need to live well.
Job summary
The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings.
Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS.
Key responsibilities and duties:
The role comprises the following key areas of responsibility:
Communication and campaign creation
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Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust.
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Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.
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Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives.
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Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement
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Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.
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Ability to communicate complex or sensitive information in a clear, accessible and empathetic way.
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Understanding of inclusive and accessible communications best practice.
Using results to drive change
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Use audience insight, analytics and user behaviour to shape campaigns and improve engagement.
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Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation.
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Contribute to Marcomms evaluation on performance and impact.
Storytelling and Community voices
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Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories.
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Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed.
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Identify opportunities to amplify community voices across campaigns, fundraising and communications.
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Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community.
Social media and content creation
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Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising.
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Ensure that we are using the best tools and techniques by staying up to date with trends.
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Monitor social media, ensuring prompt and accurate responses to enquiries.
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Use analytics to constantly optimise our social media impact.
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Ensure content is accessible, audience-led and aligned with best practice in health communication.
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Support content development across both digital and print communications where required.
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Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences.
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Build and nurture relationships with celebrity ambassadors, influencers and public supporters.
Email marketing
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Develop content for email marketing, including for fundraising and events campaigns.
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Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message.
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Use audience segmentation and personalisation to support campaigns.
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Use analytics to identify ways to constantly optimise our email impact.
Community Engagement
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Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice.
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Support online events and drive positive engagement opportunities.
Brand communication
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Ensuring all activity aligns with brand priorities.
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Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.
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Ensuring all media and communications guidelines/policies are followed and kept updated.
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Sharing best practice with the wider organisation and continuing professional development.
Creative skills
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Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.
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Develop clear briefs and oversee production of high-quality digital and printed communications materials.
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Create engaging collateral through design software.
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Edit small amounts of audio or video (desirable).
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Support content development across both digital and print communications where required.
PR and Media
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Support the Head of Communications, Marketing and Digital with media relations through press releases and statements.
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Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners.
PERSON SPECIFICATION
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Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively
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A keen eye for detail with a consistently high quality of work output.
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Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
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Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
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Excellent writing, editing and communication skills for social media, web, email and PR.
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An understanding of how communications affect and engage audiences.
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An ability to communicate in an inclusive way with diverse audiences.
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Experience in managing and optimising website content, with strong on-page SEO skills.
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Confident using email marketing and social scheduling
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Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools.
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Skills in creative content development, such as audio, video and photo editing.
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Interest in wellbeing
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Experience managing external suppliers, freelancers or creative agencies (desirable)
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Experience working in the charity, health or wellbeing sector. (desirable)
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Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working at Overcoming MS.
Application timeline:
Close date: until 9am Monday 15th June
First round interviews: 18th and 19th June, online via Microsoft Teams
Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation
Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.
This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.
This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.
Key working relationships
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Head of Digital (strategic lead)
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CRM Manager
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Project delivery leads (website, GoDonate, Gifted, Clue)
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Fundraising & Communications leads
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Data & IT teams
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Data Protection Officer
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External suppliers and agencies
Key tasks and responsibilities
Programme Planning & Governance
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Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.
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Run programme-level governance including reporting cycles, decision logs and RAID management.
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Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.
Cross‑Team Coordination
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Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.
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Facilitate cross‑functional workshops, planning sessions and retrospectives.
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Ensure teams understand how their work fits into the wider programme and where dependencies sit.
Delivery Assurance
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Track progress across major digital projects, including:
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CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.
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Clue database development and governance
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Data governance and platform consolidation
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Identify risks early and drive mitigation plans.
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Ensure suppliers deliver to agreed scope, budget and timelines.
Reporting & Insight
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Produce clear, consistent reporting for Directors and Trustees.
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Translate technical updates into accessible, decision‑ready summaries.
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Maintain a single source of truth for programme status and documentation.
Standards & Ways of Working
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Embed consistent processes for planning, change control, documentation and handover.
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Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).
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Ensure teams follow agreed processes for testing, sign‑off and release.
About you
Experience
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Proven track record in managing multi‑workstream digital or technology programmes
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Strong governance, planning and RAID management
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Excellent stakeholder management across technical and non‑technical teams
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Working knowledge of CRM, CMS, data and digital platforms
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Expertise in managing external suppliers
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Experience working within digital transformation environments
Skills and Personal Attributes
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Collaborative and relationship‑driven
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Calm under pressure
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Able to influence without authority
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Highly organised and structured
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Strong communicator
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced corporate fundraising manager with demonstrable success in building relationships and maximising income from corporate supporters, sponsors and prospects. The role will lead on securing new business partnerships and developing a varied portfolio of exciting opportunities and events.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and highly organised grant manager with exceptional communication and relationship building skills, to manage all aspects of grants from The Christie Charity to the NHS Trust.
The role will take responsibility for collating project information and supporting internal teams to communicate and demonstrate project impact and ensure accountability to our external partners and audiences.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced corporate fundraiser to help maximise charitable income to The Christie Charity by developing the corporate fundraising portfolio and securing corporate support and sponsorship from new and existing business contacts.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Supporter Experience Manager
Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)
Location: This role can be based in Cardiff, Edinburgh, London, or Warrington
Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Retail Manager
LOCATION: Alderley Edge
DATE WRITTEN: May 2026
ACCOUNTABLE TO: Retail Area Manager
PRIMARY PURPOSE:
To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets.
To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.
To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.
Main Duties:
1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:
§ Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.
§ To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.
§ Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.
§ Support, train, and coordinate the work of volunteers in the shop as required.
§ Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.
§ Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.
§ Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.
§ Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.
§ To plan and prioritise special promotions, seasonal adjustments, and sale events.
§ Ensuring professional signage throughout the shop; to be clear and on brand.
§ Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice
2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.
3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.
4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.
5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.
6. Implement the highest standards of customer care and service.
7. To maximise income by participating in fundraising and trading opportunities.
8. To take responsibility for the shop to implement shop procedures, as follows: -
§ To act as a key holder at an assigned location
§ To prepare the shop for opening by the correct time
§ To close the shop at the correct time and ensuring the shop is secure before leaving
§ To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures
§ To sort, prepare and price stock to in line with charity retail processes.
§ To present stock in the sales area to the agreed standard
§ To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers
§ To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures
§ To complete paperwork as necessary, to include use of information technology on computerised systems
§ To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.
9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.
10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.
11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.
12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.
AGE UK CHESHIRE
RETAIL MANAGER - PERSON SPECIFICATION
Essential Criteria:
- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.
- ability to understand and interpret financial information in order to manage shop performance outcomes.
- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.
- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.
- supervisory experience with the ability to motivate, inspire and lead a team.
- IT literate
- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).
Desirable Criteria:
- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.
- proven retail experience
- experience of working with volunteers.
- general understanding/empathy with the aims of the organisation.
Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop.
AGE UK CHESHIRE
RETAIL MANAGER - ADDITIONAL INFORMATION
The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.
All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices.
The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop.
The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.
Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence.
Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.
Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.
Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked.
Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.
Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.
Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.
Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.
Criminal Disclosure: Basic DBS Check applicable for this post.
Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.
Registered charity no. 1091608
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.
EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.
This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
We’re creating new roles and opportunities at the Octagon as we reshape our team to match our ambitions.
We are looking for a People and Business Support Manager to allow the Octagon to run smoothly with and for everyone who works here. You will be proactive, efficient and care about delivering great service to people and teams in a busy, values-driven, creative environment. You will have responsibility for people/HR processes, management of IT services and support, and data collection and reporting for decision-making.
The Octagon is a thriving and award-winning regional theatre and charity that makes work for local and national audiences and engages our diverse communities in a wide range of creative, life-enhancing opportunities. We are known for being a friendly, welcoming theatre and have a track record of nourishing careers on and off-stage. As a busy arts charity with a social and cultural purpose, our business needs are diverse. You’ll be collaborating with all teams on staff hiring, training and departures – the full ‘hire to retire’ journey. You’ll ensure the right IT and technology support is in place for everyone to work at their best. You’ll be responsible for business information – collecting and reporting on a range of data and evidence to help us make the right decisions.
This is a wide-ranging role that requires previous experience in either business or HR administration. Our ideal candidate will have excellent organisational and office skills and a proactive attitude. You’ll be both a people person – who works well with others, and a process person who is thorough, consistent, and pays attention to detail. You’ll be a capable IT user and organiser who can liaise with support providers and ensure staff have the right equipment, training and access. You’ll be trustworthy with confidential information, and confident in working with data and preparing reports. You’ll be willing to learn and grow as you provide the best people and business support to the organisation. Previous experience in either the arts or charity sectors would be beneficial.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager – Community Services
Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.
About Safenet
Safenet delivers domestic abuse services across the North West, including refuges for women and children, safe houses for men, and community-based support.
We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives.
About the Role
As Service Manager – Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable.
Women only occupational requirement: This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role and the needs of the survivors we support, Safenet considers being a woman to be a genuine occupational requirement for this position.
Key responsibilities
- Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led.
- Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.
- Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively.
- Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.
- Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.
- Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors.
- Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence.
- Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities.
What you’ll need
Essential:
- Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment.
- Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases.
- Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice.
- Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement.
- Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
- Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting.
- Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.
Desirable
- ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
- Experience of service development, project delivery, change management or supporting new initiatives within a support service setting.
- Knowledge of Women’s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding.
- Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service.
Salary: £ 36’500
Hours: 37 per week
Contract: Permanent
Location: Bury
Closing date: 19th June 2026
Telephone screening: 25th June 2026
Interview date: 29th June 2026
We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.
The client requests no contact from agencies or media sales.


