Data service manager jobs in Manchester, greater manchester

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary 

Data Solutions & Insight Analyst

• Contract: 3-Months Fixed-term Contract
• Salary: c. £50,000 FTE
• Hours: Full-time (4 days per week considered)
• Location: Home-based / remote (with occasional office attendance if required)
• Closing date: 29th May 9:00
• Interviews: 4th June

Charity People is delighted to be partnering with Refuge to recruit for their next Data Solutions & Insight Analyst.

About the charity

Refuge is the largest provider of specialist domestic abuse services in the UK. They support thousands of women and children each year and are committed to creating lasting change through high-quality services, strong advocacy and evidence-led decision making.

Refuge is currently at an exciting point of development, strengthening how data, reporting and insight support both operational delivery and long-term strategy. This temporary role will play a key part in helping the organisation understand its current data landscape and shape a clear, proportionate roadmap for the future.

About the role

This is a short-term, project-focused opportunity for an experienced data and insight professional to provide specialist capacity and expertise. The postholder will review current systems and reporting approaches, identify practical improvements, and support the development of a phased data and insight roadmap aligned to Refuge's priorities.

The role is ideal for someone who enjoys discovery work, working with ambiguity, and advising organisations on how to move from fragmented reporting towards more connected, insight-led decision making.

About the role

• Review current reporting, insight and data management approaches across Refuge
• Map key systems, data flows and reporting processes
• Identify duplication, inefficiencies and reliance on manual processes
• Assess how data currently supports operational and strategic decision making
• Advise on practical, proportionate approaches to connected reporting and future data platform development (e.g. data warehouse or data lake options)
• Identify opportunities to simplify reporting and improve consistency across teams
• Support a shift towards more insight-led, decision-focused reporting
• Contribute to the development of a phased data and insight roadmap
• Help prioritise short, medium and long-term actions, including risks, dependencies and resource considerations
• Produce clear recommendations and supporting documentation for leadership discussions

About you

You will have

• Significant experience working in data, insight, reporting or analytics roles
• Proven track record of reviewing and improving data and reporting landscapes
• Strong understanding of reporting tools and approaches (e.g. Power BI), with the ability to advise rather than necessarily build
• Good knowledge of data platforms, warehouses or similar technologies, and the ability to explain options in accessible terms
• Experience working in a consultancy, advisory or project-based capacity
• Confident engaging with stakeholders and building relationships across teams
• Comfortable working with complexity and ambiguity, bringing structure and clarity
• Ability to translate technical concepts into practical, proportionate recommendations
• Experience in the charity or public sector is desirable but not essential

Why apply?

This is a rare opportunity to step into a genuinely influential short-term role, helping Refuge lay the foundations for stronger, more connected organisational insight at a pivotal moment of change.

How to Apply

Please submit CV for this role by Friday 29th May 9:00.

There will be a one-round online interview stage on Thursday 4th June.

We are looking for people who are available immediately.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.

EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.

This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

We are currently seeking a freelance Social Media Manager who thrives on working on initiative, in an exciting and engaging environment. The post holder will manage our active channels: Facebook, Instagram and LinkedIn. With input from our small cross-functional team, we are seeking someone to draft text and create content (including video and reels) for our audiences, which are made up of families living with Dravet Syndrome, health and care professionals and researchers. We use Canva for design.

You’ll post and schedule (using Hootsuite) dynamic, engaging and creative content, helping to amplify the voices and stories of our community. This includes sharing a range of updates, from family events to scientific developments; promoting the services that Dravet Syndrome UK provides to its beneficiaries; and supporting fundraising activities.

You will contribute to reporting, use findings to impact future content, keep up with social media trends and identify improvements to reach new audiences. At the moment, our content is mostly organic, but from time to time, there may be a budget to get involved in paid-for campaigns.

This role offers the opportunity to use your skills to amplify stories that genuinely matter: from sharing the latest research to helping a family feel less alone. In a small team (8 people), your contribution is visible and valued. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our profound impact on people's lives. Working alongside inspiring families, you'll see first-hand the incredible love and dedication they have. 

We offer flexible, remote working and a supportive environment. Join us today and contribute to making a lasting difference in the lives of those we support.

We are seeking applicants with the following essential and desirable skills: 

Essential

·Demonstrable experience in implementing digital communications activities, including experience across a range of social media platforms

·Demonstrable experience of working in charity, patient advocacy or healthcare sectors 

·Ability to deal with people at all levels with empathy, tact and credibility

·Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences 

·Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media

·Good understanding of brand, visual identity and corporate communication

·Strong organisational and project management skills, with the ability to prioritise

·Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

·Experience using Hootsuite or similar scheduling and social media management platforms

·Video and reels creation skills, including basic editing

·Experience of paid social media campaigns (Meta, LinkedIn)

·Familiarity with analytics tools and translating data into actionable insights

·Basic knowledge of SEO and how social content supports wider digital presence

·Experience working with or for small charities or membership organisations

About Dravet Syndrome

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep. 

About Dravet Syndrome UK

The charity was founded in 2009 by a small group of 30 families. Today, DSUK is a registered charity helping approximately 600 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board. 

How to apply

Please submit your CV and a covering letter indicating why you are interested in applying for this role and how you meet the selection criteria. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help make the application process work for you

The closing date for applications is Tuesday, 9th June 2026. Shortlisted candidates will be invited to take part in an online (virtual) interview later in June. 

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, gender, religion or belief, and sexual orientation.

We’re creating new roles and opportunities at the Octagon as we reshape our team to match our ambitions.

We are looking for a People and Business Support Manager to allow the Octagon to run smoothly with and for everyone who works here. You will be proactive, efficient and care about delivering great service to people and teams in a busy, values-driven, creative environment.  You will have responsibility for people/HR processes, management of IT services and support, and data collection and reporting for decision-making.

The Octagon is a thriving and award-winning regional theatre and charity that makes work for local and national audiences and engages our diverse communities in a wide range of creative, life-enhancing opportunities. We are known for being a friendly, welcoming theatre and have a track record of nourishing careers on and off-stage. As a busy arts charity with a social and cultural purpose, our business needs are diverse. You’ll be collaborating with all teams on staff hiring, training and departures – the full ‘hire to retire’ journey. You’ll ensure the right IT and technology support is in place for everyone to work at their best. You’ll be responsible for business information – collecting and reporting on a range of data and evidence to help us make the right decisions.

This is a wide-ranging role that requires previous experience in either business or HR administration. Our ideal candidate will have excellent organisational and office skills and a proactive attitude. You’ll be both a people person – who works well with others, and a process person who is thorough, consistent, and pays attention to detail. You’ll be a capable IT user and organiser who can liaise with support providers and ensure staff have the right equipment, training and access. You’ll be trustworthy with confidential information, and confident in working with data and preparing reports. You’ll be willing to learn and grow as you provide the best people and business support to the organisation. Previous experience in either the arts or charity sectors would be beneficial.

Service Manager – Community Services

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

About Safenet

Safenet delivers domestic abuse services across the North West, including refuges for women and children, safe houses for men, and community-based support.

We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives.

About the Role 

As Service Manager – Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable.

Women only occupational requirement: This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role and the needs of the survivors we support, Safenet considers being a woman to be a genuine occupational requirement for this position.

Key responsibilities

• Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led.

• Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.

• Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively.

• Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.

• Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.

• Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors.

• Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence.

• Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities.

What you’ll need 

Essential: 

• Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment.
• Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases.
• Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice.
• Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement.
• Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
• Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting.
• Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.

Desirable 

• ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
• Experience of service development, project delivery, change management or supporting new initiatives within a support service setting.
• Knowledge of Women’s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding.
• Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service.

Salary: £ 36’500
Hours: 37 per week
Contract: Permanent
Location: Bury
Closing date: 19th June 2026

Telephone screening: 25th June 2026
Interview date: 29th June 2026

We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.

Job Title:  Commercial Partnership Manager

Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Status: Fixed term for two years (potential to become permanent) 

Reporting to:  Head of Membership and Services 

Responsible for: n/a 

Pay range:  £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience. 

Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays. 

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

JOB PURPOSE 

The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence. 

KEY TASKS AND RESPONSIBILITIES  

1. Partnership development 

• Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities. 

• Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations. 

• Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention. 

• Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives. 

• Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting. 

• Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline. 

• Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries. 

• Ensure all partnerships align with the charity’s mission, values and ethical standards.  

• Carry out appropriate due diligence and risk assessments on commercial partners

2. Partnership management and growth 

• Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle. 

• Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing. 

• Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio. 

• Support the communication of impact to partners, including reporting on outcomes enabled by their support. 

• Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.

3. Income generation and performance 

• Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting. 

• Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact. 

• Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required. 

• Share learning, insight, and good practice to continually improve commercial partnership approaches.  

• Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.  

• Work closely with AdviceUK colleagues to deliver integrated partnership activities.  

4. Data and evidence

• Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs. 

• Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making. 

• Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements. 

5. General responsibilities

• Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 
• Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 
• Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers. 
• With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 
• Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 
• Adhere at all times to AdviceUK’s policies and procedures. 
• Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services. 

We are looking for an experienced corporate fundraising manager with demonstrable success in building relationships and maximising income from corporate supporters, sponsors and prospects. The role will lead on securing new business partnerships and developing a varied portfolio of exciting opportunities and events.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

We are looking for an experienced and highly organised grant manager with exceptional communication and relationship building skills, to manage all aspects of grants from The Christie Charity to the NHS Trust.

The role will take responsibility for collating project information and supporting internal teams to communicate and demonstrate project impact and ensure accountability to our external partners and audiences.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

Impact, Evaluation & Compliance Manager
Contract Type: Permanent (subject to a 6-month probationary period)
Hours: 37.5 hours per week (Monday to Friday)
Location: Mind in Salford, The Angel Centre M3 and hybrid working
Salary: £29,355 – £33,495 (dependent on experience)
Reporting to: Chief Executive

About Us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About You and the Role

We’re looking for an Impact, Evaluation & Compliance Manager who’s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community.

In this role, you’ll be at the heart of our organisation’s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you’ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making.

We’re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you’re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference.

Key Responsibilities

• Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects.
• Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met.
• Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning.
• Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans.
• Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities.
• Serve as the organisation’s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs).
• Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking.
• Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions.
• Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance.
• Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support.
• Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required.
• Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information.
• Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance.

If you’re passionate about using data and good governance to make services better, and you’d like your work to have a visible, meaningful impact in Salford, we’d really love to hear from you.

Application deadline: 5pm on Wednesday 27th May 2026.
Interviews will take place in person on Thursday 11th and 12th June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.

This is an exciting opportunity to build and lead a trusted online peer support service that people affected by Motor Neurone Disease (MND) rely on.  As an Online Communities Lead, you will have the autonomy to shape how the forum develops. You will take ownership of a live online service, with clear accountability for moderation standards, platform governance and overall service quality.

As an Online Communities Lead, you will make independent moderation decisions, including assessing safeguarding risks and applying proportionate escalation in complex situations. You will be comfortable holding responsibility for service-level risk, working within clear governance frameworks while acting decisively when it matters most.

You will act as product owner and primary administrator for the platform, managing configuration, permissions, workflows and continuous improvement. The Online Communities Lead will also lead and support a team of online volunteers, ensuring their wellbeing while maintaining consistent service standards.

Key Responsibilities

• Take ownership of and lead the day-to-day delivery of online peer support services
• Act as primary administrator and product owner of the community platform
• Manage moderation, safeguarding concerns and complex risk escalation
• Ensure compliance with GDPR, Online Safety Act and organisational standards
• Analyse community data to inform service development and reporting
• Grow reach and improve accessibility
• Manage external suppliers supporting the platform
• Lead, recruit and support online community volunteers
• Maintain service continuity plans and respond to incidents

About You

Essential:

• Experience managing online community platforms and tools
• Strong knowledge of GDPR and Online Safety Act requirements
• Experience handling complaints and crisis situations, including content moderation, escalation protocols
• Ability to analyse community metrics and report on impact
• Confident communicator, able to represent community voices
• Experience managing or supporting volunteers, including remote management

Desirable:

• Understanding of person-centred and accessible digital support
• Experience developing or improving online services
• Experience working with external partners or agencies
• Background in a charity or peer support environment

Hybrid working expectations: This role is home-based with occasional travel to our Northampton office

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

We are looking for an experienced corporate fundraiser to help maximise charitable income to The Christie Charity by developing the corporate fundraising portfolio and securing corporate support and sponsorship from new and existing business contacts.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the South as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

• Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy.
• Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work.
• Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants.
• Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
• Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
• Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
• Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
• Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
• Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
• Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
• Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region.
• Support with the recruitment of Community Ambassadors.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

• Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards.
• Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement.
• Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences.
• Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively.
• Experience of working to targets and managing budgets.
• A positive, proactive approach to problem-solving and collaboration.
• Confidence working independently and as part of a team.

Desirable

• Experience in community fundraising or charity income generation
• Experience of delivering a regional-focused role in the same geographic area
• Experience of managing and supporting volunteers.
• Familiarity with CRM systems and data management 

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Role Purpose

Special events play a vital role in engaging our supporters, inspiring their support, and raising vital income for Child Bereavement UK.

The Special Events Manager is responsible for planning, coordinating, and executing high-quality Special Events. You will work with colleagues from across the charity to develop programmes that will engage our audiences and communicate the impact we deliver as a charity.

The role will work closely with the Philanthropy team delivering high profile events that engage an inspire high net worth individuals across the country.

Main Responsibilities

Leadership

• To lead and inspire the Special Events Team fostering a collaborative and high culture that delivers against income and objectives 
• Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles 
• Undertake quarterly reviews for all direct reports 

Special Events

• Support the Head of Philanthropy and Special Events to deliver the Special Events strategy
• Plan and lead on all Special Events ensuing all return a good ROI
• Lead on relationships with external suppliers including venues, caterers, AV suppliers, photographers etc
• Work with the Head of Philanthropy & Special Events to manage relationships with senior volunteers and supporters
• Developing comprehensive proposals and plans for every event detailing objectives, formats, timelines, risks, marketing/communications plans and evaluation plans
• Working closely with the Philanthropy team to create and liaise with special event committees
• Ensure the smooth running of the events in line with health and safety guidelines
• Prepare detailed event briefings, and evaluate the success and impact of the events
• Manage and monitor expenditure for the events, as agreed with the Head of Philanthropy and Special Events ensuring value for money and adherence to budget
• Oversee recruitment and support for all Event committees
• Ensuring all associated activities are compliant with charity law, regulatory requirements and best practice, including the Data Protection Act and GDPR
• Work with Marketing to promote events across all channels

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

• Proven experience of running a wide range of high-quality events from conception to completion
• Leadership experience
• Strong event planning skills
• Demonstrable experience of delivering events within strict budgets and timescales
• Management of senior volunteers and stakeholders
• A thorough understanding of every stage of the events planning and delivery process
• Demonstrable problem solving ability and skills
• Budget management
• Able to work in fast-paced, deadline driven environment
• Ability to build constructive and collaborative relationships with all levels of internal and external stakeholders
• High level of interpersonal and communication skills
• Excellent attention to detail
• Knowledge of relevant charity law and codes of practice including data protection and GDPR

Desirable

• Experience in charity events
• Experience of using fundraising database(s), particularly Sales Force or another fundraising or CRM database

Recruitment Timetable

Application deadline: 2nd June 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.