Data services volunteer volunteer roles in welling, greater london

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?  Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats. 

Our Fundraising Events Organisers share ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre and our annual Christmas Bazaar. 

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Nomad Health Initiative

Nomad Health Initiative is an early-stage venture building data-driven access to Healthcare for last-mile Pastoral Communities in Northern Kenya.

Nomad Health Initiative addresses the interconnected social and environmental challenges that affect the health and survival of nomadic and pastoralist communities in Northern Kenya, particularly in regions like Moyale and North Horr. These challenges include:

1. Limited Access to Healthcare • Challenge: Nomadic families live in remote, scattered Manyattas, often over 50 km from the nearest health facility. • Impact: Women miss antenatal care, babies remain unimmunized, and preventable illnesses go untreated, leading to high infant and maternal mortality rates.

2. Marginalization of Nomadic Communities • Challenge: Pastoralist populations are often excluded from national health planning due to their mobility and lack of infrastructure. • Impact: They are underserved in health budgets, data collection, and public health outreach, widening the health equity gap.

3. Malnutrition and Child Mortality • Challenge: Chronic drought, food insecurity, and displacement have led to rising malnutrition rates among children under 5. • Impact: Increased cases of stunting, wasting, and preventable deaths — often undetected until critical.

4. Climate Change and Displacement • Challenge: Recurring droughts and resource-based conflicts displace families and limit access to water and food. • Impact: Health services become harder to deliver; mothers and children are more exposed to disease and mental stress.

5. Stigma and Invisibility of Disability • Challenge: Children with disabilities in pastoralist communities are often hidden or neglected due to stigma and lack of support. • Impact: They miss out on early intervention, education, and basic health services.

Nomad Health Initiative delivers last-mile, culturally sensitive healthcare to nomadic and pastoralist communities in Northern Kenya who are often left out of the formal health system. We professionalize frontline health workers and digitizing the healthcare access, on a path to reach more and more pastoral women and children.

Communications

Volunteer Role Description (remote, unpaid)

We are looking for volunteer to support our communication and visibility in all our platforms

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-5 months

Would you like to work at the frontline of suicide prevention? 

At our sanctuary (Finsbury Park, North London) for those in suicidal crisis, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical, family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and Lead Befrienders support an opportunity for the revival of hope and resilience.  

Volunteer Befrienders are key to Maytree and work alongside Lead Befrieders to provide an open and containing space for people who are feeling suicidal. Befriending is as its sounds: sitting alongside our guests as a compassionate, confidential, and non-judgemental friend. Through active listening and human warmth our volunteers enable our guests to explore their feelings and their options in their own way and in their own time. This face-to-face support is not therapy; it is about being calm and committed and not afraid of difficult subjects, including suicide.  

Do you have professional experience in coding and computing? Could you support young people in learning how to code? 

Are you passionate about equipping the next generation with the skills and strategies needed to succeed?

About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations. 

We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.

What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!

Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.

The workshop facilitator role is flexible and as part of your role, you may be involved in:

• Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)

• Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities

• Running your own bespoke workshops, eg. workshops in coding and technology

• Managing short activities and Q&A sessions during our workshops

• Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events

• Following the agreed timings and content for workshops and courses

Person specification: 

As workshop facilitator, you will need to:

• Have passion, knowledge and experience in coding, computing and technology

• Have strong presentation skills

• Have strong communication skills

• Be personable and able to confidently communicate with people from a range of backgrounds and professions.

• Be passionate and committed to tackling educational inequality

• Be punctual and organised

Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).

Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.

Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.

Recycllux

Recycllux solves the marine plastic waste crisis by enabling corporations, coastal authorities, and ports to act through our Marine Plastic Cleanup-as-a-Service (AI satellite-powered plastic pollution detection, decentralized cleanup operations, traceable plastic offset & ESG reporting).

Recycllux tackles the escalating crisis of marine plastic pollution, which endangers ecosystems, disrupts coastal economies, and accelerates climate change. Each year, 12 million tons of plastic enter the seas and oceans—set to triple by 2040. Despite EU mandates for urgent action, existing solutions fail due to lack of real-time monitoring, scalable cleanup methods, and transparent impact verification.

Recycllux solves the marine plastic waste crisis by enabling corporations, coastal authorities, and ports to act through our Marine Plastic Cleanup-as-a-Service platform that integrates:

1. AI satelite-powered marine plastic detection to provide real-time data on plastic pollution spots in the sea;
2. Decentralized cleanup operations leveraging local value chains (fishing vessels, NGOs, recyclers) with blockchain-based traceability.
3. Certified ESG reports and Plastic Offset Credits for compliance and sustainability.

Our AI-driven satellite analysis identifies marine plastic hotspots in the seas, enabling efficient, targeted decentralized cleanup interventions to effectively remove plastic waste and ensure it is reintegrated into the circular economy. The blockchain-based intervention management portal ensures full traceability from detection to collection, recycling, and impact reporting, allowing companies, coastal authorities, and ports to demonstrate compliance and sustainability efforts transparently.

By embedding collection within coastal communities and engaging local fishing fleets and local NGOs, we minimize carbon emissions, create local jobs, and improve cost efficiency. Partnering with local recyclers and repurposing facilities, we ensure that plastic waste is reintegrated into the circular economy, reducing reliance on virgin plastics and cutting greenhouse gas emissions.

Recycllux advances climate resilience by preventing plastic pollution from harming marine ecosystems, enhancing seas health and mitigating pollution-related CO₂ emissions.

Legal Specialist

Volunteer Role Description (remote, unpaid)

About Recycllux: Recycllux is a deep-tech startup on a mission to make marine plastic cleanup traceable, data-driven, and scalable. Using satellite imagery, AI, and blockchain, we identify and verify cleanup interventions - turning marine plastic from a global burden into measurable environmental action.

Role Overview: We are looking for a legal-savvy volunteer to support our early-stage legal needs — helping us lay the foundation for strong governance, compliance, and partnership frameworks. This is an excellent opportunity to contribute your legal skills to a real-world, impact-driven venture at the intersection of sustainability and innovation.

Your Contribution: • Assist with drafting and reviewing basic legal documents (e.g. contracts, NDAs, agreements, MoUs) • Support preparation of our shareholder agreement • Help outline templates for pilot agreements, customer contracts, partnership terms, and governance documents • Advise on legal risks and compliance related to startup operations and international partnerships

Skills We're Looking For: • Legal background (LL.B., LL.M., or equivalent experience) • Familiarity with startup law and contracts • Ability to communicate legal matters clearly and pragmatically • Strong ethical standards and commitment to confidentiality • Bonus: Experience in EU law and technology law

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

Wekume

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.

Monitoring and Evaluation Officer

Volunteer Role Description (remote, unpaid)

Role Description

Monitoring and Evaluation Officer Job Description

Wekume means "Protect Yourself" in Luganda. We are a dynamic, volunteer-powered startup, dedicated to educating Uganda’s young adults about sexual reproductive health. Through our innovative mobile app, we break down barriers and remove the stigma surrounding topics that drastically impact your life. We put at your fingertips the information you need to make informed decisions about your sexual reproductive health.

As a fast-growing initiative, Wekume thrives on the energy of passionate, self-driven volunteers. All roles volunteer, and most are remote, giving you the chance to shape a transformative movement that’s changing lives across Uganda.

Key Benefits of Volunteering with Wekume:

Volunteering with Wekume offers a unique opportunity to grow personally and professionally while driving positive change in reproductive health for young people: ● Gain real world experience in your field of interest while helping to transform reproductive health education in Uganda. ● Work with like-minded professionals, driving the same mission, while helping one another develop their skills. ● Expand your professional network by connecting with health experts, partner facilities, and like-minded changemakers. ● Sharpen your communication, collaboration, and digital outreach skills while contributing to a cutting-edge health tech platform.

Application Instructions

• Submit a focused, one page resume
• Ensure that the email and phone number on your resume match your application and are how you prefer to receive all future communications from Wekume.
• Be prepared to answer the following: a. How many hours a week would you be able to volunteer? b. Are you able to volunteer in this role for at least the next four months? c. Are you able to attend a weekly recurring meeting?

Position Summary

We are seeking two dedicated and reliable Monitoring and Evaluation (M&E) Officers to support our data collection, analysis, and reporting efforts. The ideal candidate should be physically available, detail-oriented, and possess strong communication skills. Experience in administering questionnaires and gathering feedback from project beneficiaries is essential.

Key Responsibilities • Assist in reviewing, and administering questionnaires and other data collection tools. • Collect data through surveys, interviews, and field visits. • Ensure accurate and timely data entry and reporting. • Support in analyzing data and preparing basic reports and visual summaries. • Maintain organized and confidential records of collected data. • Provide feedback from the field to help improve project delivery. • Support M&E team with logistical tasks as needed during data collection exercises. • Attend trainings and debriefings as required.

Qualifications and Skills

• Experience with questionnaires—designing, administering, and collecting data. • Strong communication skills—both written and verbal. • Ability to interact professionally and respectfully with diverse groups of people. • Must be available and dependable, especially during data collection exercises. • Familiarity with tools like KoboCollect, ODK, or Google Forms is an added advantage. • Basic knowledge of Excel or data analysis software is a plus.

What We Offer • Hands-on experience in monitoring and evaluation processes. • A certificate of participation upon successful completion. • Opportunity to grow your skills in the development and research sector. • Networking opportunities with professionals in M&E and development work . Transport refund and lunch.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

The Safeguarding Helpline Volunteer will support our award-winning Safeguarding Helpline Team, helping us to offer a high-quality service to people in need of advice and support.

Our helpline takes over 8000 calls a year, with call volume increasing 25% each year. 75% of our calls are from people in crisis and 20% involve children at risk of harm. To help us maintain an efficient service, we need volunteers to help administer our calls, you would not be expected to give expert advice. This role is instrumental in helping us to work in a more efficient way and ensuring an excellent service is given to our customers.

Specific Responsibilities

• Answer incoming calls as a first point of contact.
• Open a referral and complete basic details about the caller, passing call to an appropriate team member.
• Open emails and transfer information to a referral, before passing on to an appropriate team member.
• Answering basic questions when taking a call.
• Assisting safeguarding team with general administration.

Person Specification

We are looking for someone who will not only suit the role, but who also fits our culture. Although this role does not require the volunteer to be a Christian, Thirtyone:eight are a Christian charity. 

Essential Personal Characteristics and Qualities:

• Honesty
• Integrity
• Openness
• Collaborative
• Solution-focused
• Learning
• Creative
• Fair
• Committed
• Passionate

Skills, Experience and Motivation:

• IT proficient and confident using different microsoft systems (all necessary training will be given though).
• Thorough approach to work and a good attention to detail.
• Ability to remain motivated during repetitive tasks.
• Understanding of the importance of confidentiality.
• Demonstrate an excellent level of customer service, care and empathy.

Please note that this position is not deemed to meet eligibility for an enhanced level DBS check. However, the post-holder will be expected to supply a self-declaration and a Basic Criminal Records Disclosure Certificate prior to commencement of employment as part of our Safer Recruitment Policy.

Our Admin Volunteers provide vital support to our staff and volunteers to help us reach as many people as possible with the Mary’s Meals story and help us keep our promise to the 2.4 million children we feed every day.

What is the role of an Admin Volunteer?

The role of Admin Volunteer may involve:

• Conducting research
• Data entry
• Contacting organisations to offer talks or promote our campaigns 
• Helping us to thank our supporters
• Supporting event organisation
• Providing general admin support
• Allocating volunteer speakers to booked talks

What difference will i make?

• You will enable us to reach more people with the story of Mary’s Meals
• You will support our staff in their work to feed the next hungry child
• You will help us find new places to give talks, and support volunteers who are giving these talks to have all the information they need
• You will ensure our records are up-to-date and accurate
• You will help us provide a good service to supporters

What support and resources will i receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.

Nomad Health Initiative

Nomad Health Initiative is an early-stage venture building data-driven access to Healthcare for last-mile Pastoral Communities in Northern Kenya.

Nomad Health Initiative addresses the interconnected social and environmental challenges that affect the health and survival of nomadic and pastoralist communities in Northern Kenya, particularly in regions like Moyale and North Horr. These challenges include:

1. Limited Access to Healthcare • Challenge: Nomadic families live in remote, scattered Manyattas, often over 50 km from the nearest health facility. • Impact: Women miss antenatal care, babies remain unimmunized, and preventable illnesses go untreated, leading to high infant and maternal mortality rates.

2. Marginalization of Nomadic Communities • Challenge: Pastoralist populations are often excluded from national health planning due to their mobility and lack of infrastructure. • Impact: They are underserved in health budgets, data collection, and public health outreach, widening the health equity gap.

3. Malnutrition and Child Mortality • Challenge: Chronic drought, food insecurity, and displacement have led to rising malnutrition rates among children under 5. • Impact: Increased cases of stunting, wasting, and preventable deaths — often undetected until critical.

4. Climate Change and Displacement • Challenge: Recurring droughts and resource-based conflicts displace families and limit access to water and food. • Impact: Health services become harder to deliver; mothers and children are more exposed to disease and mental stress.

5. Stigma and Invisibility of Disability • Challenge: Children with disabilities in pastoralist communities are often hidden or neglected due to stigma and lack of support. • Impact: They miss out on early intervention, education, and basic health services.

Nomad Health Initiative delivers last-mile, culturally sensitive healthcare to nomadic and pastoralist communities in Northern Kenya who are often left out of the formal health system. We professionalize frontline health workers and digitizing the healthcare access, on a path to reach more and more pastoral women and children.

Digital Innovation

Volunteer Role Description (remote, unpaid)

You’ll help us explore and integrate practical tech solutions — from AI to blockchain — that improve how we deliver services, especially in health and learning systems. You don’t need to know everything, but curios and creative!

Your roles will include:

1. You'll support us in identifying and testing technology tools (like AI chatbots, digital IDs, or LMS platforms) that can improve how we reach communities, especially in health and education.

2. You’ll help us think through how to set up or improve systems we use — such as Learning Management Systems (LMS) or mobile health tools — so they’re easy to use and actually serve people’s needs.

3. You’ll help us figure out how to use data better — whether that’s making dashboards, identifying patterns using simple AI tools, or showing teams how to track their impact more clearly.

4. You’ll guide us in making sure our digital tools are safe, ethical, and inclusive — especially when we’re dealing with sensitive health information or working with vulnerable communities.

5. Whether it’s running a quick training session, reviewing a platform, or sharing an article or resource, you’ll help build our team’s confidence in using tech creatively and meaningfully.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

The Senior Researcher in an Initial Research Team is the operational lead for one
particular project at a time, they will work with the Research Manager and within
the Initial Research Framework in order to plan and execute the research. At the
conclusion of research projects the Senior Researcher is responsible for providing
an accurate research report which allows for consideration as to what happens
next with the research inline with our organisation's purpose.The role of Senior
Researcher is key in our organisation's progress and overall positive output as it is
the starting point for all of our work. It is therefore important Senior Researchers
are committed and capable.

Responsibilities may include:

• To oversee and take part in the planning and execution of initial research projects

• To supervise a team of approximately 4 research volunteers, delegating and creating tasks according to the research plan

• To work with and support the Research Manager, ensuring task coordination across platforms such as ClickUp and a high level of communication across the team 

• To ensure outputs such as literature reviews and surveys are completed to the highest standard possible, in line with ethical considerations if relevant

• To comply with and advise on using the OSCOLA referencing system

• To organise analysis of Freedom of Information request data sets

• To collaborate with the rest of the team and the RM to provide an internal research report at the end of the research project, including a summary and key recommendations for next steps

• To conduct 1-1s and lead team meetings where necessary

• To regularly communicate with team members about their task progress, welfare and support needs

Required experience and qualifications:

• To have experience in supervising or managing a group of people

• Clear communication skills and a demonstrable level of academic writing to a high standard 

• In depth knowledge of qualitative research methods and secondary data analysis, quantitative experience a plus

• To have knowledge on children’s human rights in the UK and other related areas

• To have an undergraduate degree, master’s degree a plus, in a related subject

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organization. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organization. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organization who is looking to help young people in the UK.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.