Do you want to make a difference in your community? Are you full of ideas and creativity? Can you motivate others?  If so, you may be the right person to lead an exciting new service. 

Reconnections is a pilot led by Independent Age in Guildford and Waverley, supporting people to reduce their feelings of loneliness and reconnect to life. The service works with over 65’s for an average of six months, building their confidence, resilience and social networks.

As Service Manager you will be leading the successful setup and delivery of this new service, working alongside a small local team of staff and volunteers that you will recruit and manage, and liaising closely with project partners and local stakeholders.

If you have experience of providing services or supporting people with complex and varied support needs, and of managing remote as well as office-based staff or volunteers, we’d love to hear from you.

This is a permanent position.  

We are looking for a Challenge Events Fundraiser to join our ambitious and growing type 1 diabetes charity JDRF.

Based in London, you will work closely with the Challenge & Sports Events Manager as well as the Head of Challenge & Sports Events to maximise fundraising income from Challenge Events in order to ensure targets are achieved and sufficient income is received to support the activities of JDRF.

You will take responsibility for the success of our Open Challenges portfolio, the London Landmarks half, The Big Half Marathon, Ride London and other key mass participation events.

As an events professional, you may have worked for charities before in similar roles or perhaps as a coordinator and are ready to make that step into the role of a fundraiser. You will be driven by reaching and surpassing fundraising targets and have a passion for delivering supporter stewardship of the highest level.

You should be hardworking and passionate about event fundraising, and enjoy working in a team environment. You will have the opportunity to develop your skills and have the creative freedom to manage your supporter communications and event marketing.

You’ll have previous experience of:

• Working in either an event fundraising or events-based role
• Experience of working to event budgets and plans
• Experience speaking with and stewarding supporters
• Creating event plans and post-event evaluations
• Working with a database and managing event registrations and communications
• Working as part of a team with a varied workload

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.

If you’re ready to apply for the role then please complete the form below.

As an employer we offer:

• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days and bank holidays
• Health cash plan
• Season ticket and cycle loan
• Pension scheme

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.  We are a trusted source of information, provide support and raise the condition up healthcare and government agendas.

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’ 

We have a fantastic opportunity for a Development Administration Assistant to join ClientEarth at an exciting time of high growth for the organisation. The Development Administration Assistant will support the work of the Development team, both in the UK and in the US. They will be an integral member of the team and will assist the department with data management and gift administration; provide administrative support to colleagues; carry out team and project management; and assist with donor communications, funding applications and reporting as required.

The Development Administration Assistant will report to the Database Manager but work closely with all members of the Development team, especially senior team members. The post holder will have key relationships across the Development team including colleagues in the US, and more widely across ClientEarth’s programmes and functions including finance and communications.

Role requirements

The successful candidate will have experience of providing administrative support to large teams preferably within the not-for-profit sector, as well as a high aptitude for working with data, having worked with a CRM database before. They will be highly organised and able to prioritise and manage multiple tasks and priorities within a fast-paced working environment.

Further Information

ClientEarth is an equal opportunities employer and welcomes applications from all sections of the community.

Please note that ClientEarth will only be able to employ those who have the legal right to work in the country where this post is based.

Fundraising Assistant/Administrator (Trusts and Grants)

You will join our client as a Fundraising Assistant/Administrator. This role plays an important part in researching funding opportunities, supporting the writing and developing of trusts and grant applications and reports, as well as providing administrative support to the Trusts and Grants Officer.

Fundraising Assistant/Administrator (Trusts and Grants) Responsibilities:

- Increasing the prospect base and pipeline by identifying potential new funders.
- Implementing their Trust fundraising strategy for Trusts, developing and writing high quality funding application to key funders.
- Monitoring income from Trusts and reporting against key performance indicators.
- Identifying and cultivating relationships with potential new funders through a range of communications.
- Maintaining accurate funder records on their CRM database.

Fundraising Assistant/Administrator (Trusts and Grants) Requirements:

- Proven experience of effectively managing relationships with external supporters.
- Experience of writing charity funding proposals.
- A very high standard of written English and close attention to detail.
- Proven track record of effective and efficient administration, providing support and the use of ICT.

Along with strong research skills and the ability to plan, prioritise and meet multiple deadlines, you will be able to analyse, understand and evaluate financial information. You will be a first class communicator with excellent interpersonal skills and the ability to communicate with a wide range of people both internally and externally in person, by phone and email.

Our client offer a comprehensive benefits package including a generous annual leave allowance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

They are a disability confident committed employer and welcome diversity, promote equality and welcome applications from all sections of the community.

About Our Client:

Our client is an assistance dog charity which transforms the lives of disabled people through partnership with their specially trained assistance dogs.

Location: Heyshott, West Sussex

Job type: Part Time, Permanent, 22.5 hours per week

Salary: £18,321 to £20,611 depending on experience pro rata to £10,992.60 to £12,366.60 for part time (depending on experience)

Benefits: Pension Scheme, Annual Leave, wide range of discounts at high street shops

Closing date for applications: 01 March 2020
1st Interview: 17 March 2020
2nd Interview: 24 March 2020

You may have experience of the following: Trusts and Grants Assistant, Trusts and Grants Fundraiser, Fundraising Assistant, Fundraiser, Fundraising Officer, Fundraising Executive, Assistant Trusts Fundraiser, Assistant Grants Fundraiser, Business Development Executive, etc.

Ref: 91672

A great opportunity has arisen for a Marketing Coordinator (part-time, 4 days a week) for a mental health related charity in order to cover busy period of approximately 3 months.
Please apply ASAP!
Start date: 16th March

Key Responsibilities will include:

Develop and implement the Marketing and Communications Strategy, including publicity materials and branding
Support Community Living Well partners to implement the strategy
Deliver the marketing and communications plan across a range of different online and offline channels
Launch, manage and monitor a twitter account producing content that accurately reflects the aims of the service.
Organise and deliver promotional events for the charity and attend other events on behalf of the service.
Design hard copy and digital promotional materials to promote the charity service
Ensure branding is consistent throughout all platforms and materials
Develop, manage and update content for the website using a content management system, including SEO actions
Manage the accounts relating to website, hosting and SSL companies
Monitor stock levels and re-order hard copy materials and promotional items when appropriate, liaising with external companies and suppliers.
Work closely with internal colleagues and external partners to research and curate stories to be published online and offline that help to support a positive image and demonstrate the impact of the service s work.
Organise coproduction meetings with service users and staff to ensure that materials and website are service user led

In order to apply you should have the following skills and experience:

Proven experience in administration, marketing and communications
Proven experience designing a wide range of marketing and publicity materials
Proven experience in website and database administration and maintenance
Experience of co-ordinating a wide range of promotional events
Experience of improving a website s search engine rankings
Excellent IT skills, including Sharepoint, Microsoft Office systems in particular Excel
Skills and experience of using Adobe packages, In-Design, Photoshop or Illustrator
Excellent written and editorial skills to deliver copy to a range of audiences
Proven skills in eCRM communications and CMS management
Proven skills in information collation and data analysis
Ability to plan and manage budget resources, within the delegated authority of the post
Ability to demonstrate excellent interpersonal and communication skills with a wide range of stakeholders

This is an exciting opportunity to to provide an excellent level of supporter care to our supporters by ensuring all donations received by Muscular Dystrophy UK are coded and processed in a timely fashion and that all supporters are acknowledged and thanked within the relevant agreed timescale.

Applicants

The successful candidate should have:

• Experience of a busy work environment or similar where multi tasking and working to deadlines is the norm
• Exposure to the donation process and communicating with supporters.

Expectations in the role

• To act as the first point of contact for the resolution of complex queries and complaints;
• Recognise fundraising, engagement and retention opportunities when talking to supporters.
• Respond to queries received by phone, email and post and assist the team in doing the same.
• Process donations, acknowledging supporters and sending out materials as appropriate.
• Compile routine reports including all feedback received by the charity

Please download the job description to see full role responsibilities.

About us

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 70,000 children and adults in the UK.

Benefits

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, season ticket loan, ride to work scheme, health cash plan, and an employee assistance programme.

Location

This role is based at our office in Southwark, London. It is within a short walking distance of Southwark and Borough Tube stations. It is also a short distance from Waterloo Station, London Bridge Station and Blackfriars Station. We are also a 5 minute walk from the Tate Modern and Southbank, perfect place to go for lunch during the warm summer months.

   

In order to apply, please click on the Apply Now button and send your CV with a covering letter detailing why you are best suited for the role.

*Unfortunately due to the high volume of applications we receive we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

Compliance Manager

Do you have a passion for data protection? Could you help to deliver and embed a governance and compliance framework and culture across the Charity that promotes choice, control and transparency? Do you enjoy working in a fast-paced environment and want to develop your skills in one of the country’s leading children’s charity?

As the first point of contact in the Charity for governance and compliance matters, the Compliance Manager is a pivotal role for our client. You will champion a practical and pragmatic approach to implementing legislation, regulation and best practice.

Compliance Manager Responsibilities:

You will be self-motivated, with a positive can-do attitude and an excellent ability to build and develop cross-term relationships quickly and effectively. The advice and support you provide will contribute to ensuring both the Charity and its third-party suppliers act in compliance with legislation, regulation and best practice. Helping the Charity to maintain the required records of activity; identify and investigate any areas of risk or concern; enabling individuals to exercise their legal rights and supporting a programme of monitoring against identified key performance indicators and measures will form your key objectives.

About the Team

The Compliance Manager sits within the Charity’s Governance, Legal and Compliance Department. The Department leads on a programme of compliance which spans across corporate, data protection and fundraising governance. With operational responsibility for all aspects of legislative, regulatory and monitoring requirements including those set out by the Charity Commission, Fundraising Regulator, Information Commissioner and Gambling Commission the Department’s workload is varied and far-reaching.

Reporting directly to the Head of Governance, Legal and Compliance, you will work in a small but close-knit team of subject matter experts. In addition, you will routinely collaborate with colleagues across both Fundraising and Cross Charity Teams.

Compliance Manager Requirements:

- Have significant understanding and experience of data protection and fundraising compliance ideally in the Charity sector.
- Be flexible and responsible with a proactive approach to problem solving.
- Be able to inspire, influence and enthuse others – making governance matters engaging.
- Be able to describe complex regulations and their practical implications to those who aren’t subject matter experts.
- Be able to work collaboratively, leading on projects and working as part of a wider project team.

Recently awarded with a ‘Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - they offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.

How to Apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the ‘Application and Interview FAQs’ on the career section of their website before you apply.

Applications will be reviewed on an on-going basis and candidates may be contacted prior to closing. They reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

About our client:

Every day brings new challenges for our client. Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, our client can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Their staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Location: WC1N, Central London

Job type: Full Time, Permanent, 37.5 hours per week

Salary: £Competitive

Benefits: 30 days annual leave plus bank holidays, generous pension scheme, flexible working, discounted season ticket loan and many more!

Closing date: 9am on Friday 13 March 2020

You may have experience of the following: Database Manager, Database Administrator, CRM, Database Management, Raisers Edge, Fundraising, DBA, Fundraising Manager, Fundraising Executive, Fundraising Coordinator etc.

Ref: 92063

The Bloodwise Trust team are targeting significant growth in support from trusts and foundations over the next five years so that we can do even more for people affected by blood cancer.

To help us achieve this, we are looking for an enthusiastic individual to join our small and friendly team as a Trust Assistant to help us raise funds for ground-breaking medical research and vital support services.

This is an exciting entry level role and would suit someone who has a desire to develop their career within the third sector. 

This role will provide fundraising and administrative support to help raise funds from small trust donors, support the development of grant applications, undertake research into funding opportunities, and help to provide our donors with the best possible experience through thoughtful stewardship.

The successful individual will be friendly, highly organised with excellent communication skills and an aptitude for writing.

We are looking for a self-motivated individual who is looking for the opportunity to lead on and develop their own areas of work, and be part of an experienced, collaborative and ambitious team.

Join us on our journey to beat blood cancer!

Please note that all applications will be reviewed on receipt and we may bring forward the closing date of this role at our discretion.

BASE LOCATION: London, Waterloo, UK

REPORTING TO:  

Supporter Relations Coordinator

LINE MANAGEMENT RESPONSIBILITIES: n/a

Islamic Relief:

Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the on-going development of people in over 25 countries.  It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness.  Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

JOB PURPOSE:

To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details and maintaining supporter records and ensuring that information held is accurate, appropriate and up to date.

BASE LOCATION: London, Waterloo, UK

REPORTING TO:  

Supporter Relations Coordinator

LINE MANAGEMENT RESPONSIBILITIES: n/a

Islamic Relief:

Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the on-going development of people in over 25 countries.  It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness.  Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.

PURPOSE OF DIVISION (IRUK)

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

JOB PURPOSE:

To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details and maintaining supporter records and ensuring that information held is accurate, appropriate and up to date.

KEY WORKING RELATIONSHIPS

Regular communication with line manager and SRU colleagues to ensure that the duties of the department are fulfilled effectively.

SCOPE AND AUTHORITY

The role is to manage the IRUK switchboard and enquiries via phone and email. Assistants will also be responsible for updating and maintaining supporter records on Raisers Edge database. Follow a routine in daily tasks set by the line manager. Ensure that the correct donation categorisation is allocated when processing donations. In addition, the job holder provides administrative support to the unit. Day to day database maintenance tasks, updating records and maintaining accuracy.

Assisting with the call centre during campaign season (Ramadan, Orphans, Emergency/DEC Appeals, Outbound calling campaign).

Scope of the Role:

• The role is to manage the IRUK switchboard and enquiries via phone and email. Assistants will also be responsible for updating and maintaining supporter records on Raisers Edge database. Follow a routine in daily tasks set by the line manager. Ensure that the correct donation categorisation is allocated when processing donations. In addition, the job holder provides administrative support to the unit. Day to day database maintenance tasks, updating records and maintaining accuracy.
• Assisting with the call centre during campaign season (Ramadan, Orphans, Emergency/DEC.

Responsibility for Resources:

• This role is responsible for ensuring that data on Raisers Edge is accurate, updated and accessible and managing the IRUK switchboard and enquiry line.

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1. Managing the phone lines and online enquiry systems:

• To be the first point of contact for the callers of IRUK and ensure a high level of customer service is delivered and maintained
• To manage switchboard calls, deal with enquiries and the processing of donations efficiently whilst communicating professionally at all times
• To manage all the enquiries via the various email inboxes and postal enquiries
• Donor care of IR individual donors. This includes selection of suitable fulfilment in response to donations and the successful handling of any donor enquiries, instructions and complaints and communication with donors by mail, phone and email
• Achieve the best possible outcome for IR from each customer contact. This will involve pointing customers towards an engagement with IR that is the most suitable for the customer and the most beneficial for IR. Promote and effectively communicate Islamic Relief’s various projects, funds and campaigns including the Gift Aid scheme.

1. Receiving and processing donations

• To open post, to sort, batch and process supporter donations onto the database
• Maintaining mail statistic for donations received through the post
• Counting cash collections received Waterloo office
• Carry out banking for postal donations received through the departments
• Ensure all payments are processed, reconciled and banked within a secure environment, ensuring that credit card data is protected and held securely in-line with business rules
• Processing postal donations, Branch Receipt Books, Bank Transfers, Payroll Giving and CAF donations ensuring that the correct fund and appeal code is allocated to supporter records within agreed timescale
• Logging and processing the event forms from CFV team
• Following up with pledges made at events
• Setting up direct debits and standing orders
• Data cleaning: update on a regular basis supporter records with amendments such as ‘No Mailing’ status; identify duplicate records and incomplete address lines
• Keeping up to date with changes in procedures and processes in donation related work e.g. ways of capturing and entering data

1. Administration

• Filing Gift Aid Declarations, standing order mandates, direct debits and donation coupons
• Ensure all filing and paperwork storage is maintained to the highest standards
• Administration of Direct debit cancellations and amendments
• Administration of Standing order, Direct debit cancellations and missed payments.
• Processing Lodgements for Donation Station donations and Providing support and guidance to Donation Station users to enable them to process donations competently and correctly
• Handle enquiries relating to Donation Station processing
• Constantly monitor and look to improve the qualitative effectiveness of the work produced by the SCU team. This will include working on your own initiative to effect measurable improvements in supporter care and data quality
• Handle Waqf-related enquiries and ensure information is sent to and received from the Waqf Department in a timely manner, particularly where it affects Waqf donors
• Responsible for preparing acknowledgements, deeds, and reports to donors
• Contribute to the efficient running and good practice of the SRU Department and undertake other initiatives as required

1. Call Centre Supervision

• Assisting with the induction and training for volunteers.
• Managing the call centre during campaigns season. This includes working flexible hours to ensure sufficient supervision is provided (working unsociable hours during peak times as well as weekends.)

1. Project Work

• Be involved in department or organisation project teams or working groups where appropriate
• Providing additional support to the SRU team as and when necessary such assisting with departmental projects. E.g. DEC/Charity Week and working on orphans reports when requested

• Volunteer Management. This includes managing office volunteers and managing the pool of Live appeal Volunteers. Assist with the volunteer training, overseeing it on the night and arranging transportation when needed.

1. Project Work

• Effectively deal with complaints, ensure learning from complaints is taken on board. Implement and develop processes for monitoring and report against IR’s centralised complaints procedure

• Work closely with key departments within IRUK to ensure that all communications to supporters is kept up to date and that service to supporters is co-ordinated and continuous.
• Participate in meetings requested by line manager and to ensure that decisions from any meetings are followed up
• Liaise with relevant external organisations as and when required
• Work flexibly according to the demands of the organization and carry out any duties with the competence of the post holder, assigned by the Supporter Relations Coordinator including managing and taking part in Live appeals when required
• Contribute to the effective and efficient running of Islamic Relief as appropriate Participate, as appropriate, in Staff forums and Meetings
• Adhere to Islamic Relief’s Policies and Procedures

1. General Duties

• Be flexible within the broad remit of the post
• Comply with organisational policies and practices
• Encourage effective cross departmental working through personal example
• Keep professional knowledge and expertise up to date
• Attend internal and external meetings as required and contribute positively.
• Undertake any other duties commensurate with this post as reasonably requested by the line manager
• Represent Islamic Relief to the wider community as appropriate to role and authority
• Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief’s equal opportunities statement and polices.
• Ensure professionalism and credibility at all times.
• Undertake any other tasks or projects as deemed appropriate by line manager within the scope of the role.
• To upkeep the reputation and values of Islamic relief at all times.

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to Islamic Relief’s vision and mission.

Essential Criteria:

Experience

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent telephone manner
• Experience of working with sensitive information

Skills, Knowledge and Attributes

• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Good written skills
• Ability to work in a methodical manner with attention to detail
• Ability to organise and prioritise own work and meet deadlines
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act

Desirable Criteria:

• Experience of working with volunteers

Personal Qualities

• A genuine passion for making a difference
• Understanding of and affinity with Islamic Relief values

Other requirements

• Willingness to work longer hours, including weekends, during peak campaigns and emergencies.

Start Date: 4 May 2020 or as soon as possible thereafter

Contract Type: This is a temporary position to provide parental leave cover and will terminate on or before 16 May 2021 on the return of the Head of Communications from parental leave.

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

FFI is seeking a Head of Communications (Parental Leave Cover) to lead the operational management, implementation and development of FFI’s communications programme. You will head up a skilled and busy team and will work with colleagues in fundraising and across the organisation to ensure that we deliver against our plans and objectives for 2020. You will also play a leading role in developing plans for the coming years that will ensure we can achieve our communications and conservation goals.

You will have substantial relevant experience in strategic external communications, ideally within the conservation charity sector, and an excellent understanding of the full spectrum of external communications channels and approaches. With strong leadership skills, you will be an excellent people manager who is able to support your team members to deliver in their roles. You will also have outstanding interpersonal skills that will enable you to work effectively with colleagues across all levels of the organisation to help balance tactical communications objectives with strategic organisation-level goals. A good understanding of PR and of the trajectory of digital communications is essential, and you will understand how fundraising works within an international charity as well as how it interacts with communications.

This position is based in Cambridge. Some local and international travel may be required. In return, the role offers the opportunity to work within a ground-breaking and high-impact organisation, at the forefront of global conservation. In addition, FFI offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

The closing date for applications is Sunday, 8 March 2020.

Development & External Relations Assistant

Goodenough College, Mecklenburgh Square, London WC1N 2AB

Salary £25,000 per annum

We are currently recruiting for a talented individual to support the Development & External Relations department, which is responsible for fundraising, Alumni engagement and the marketing of Goodenough College.

With excellent organisational and communication skills, you will be responsible for providing administrative support to a multi-functional team. You will have previous experience of working in either a fundraising, Alumni engagement or customer service environment and will be good at building relationships with people from different backgrounds.

In this role, you will work closely with the Senior Alumni Engagement Manager to answer Alumni queries and help organise meetings and events with the aim of building a more engaged and connected global Alumni community.

You will also support the Development team through undertaking desk research on prospects, dealing with donor correspondence and ensuring the team are supported in delivering various projects.

We are looking for an excellent administrator, who is confident with managing a diary, updating a database and enjoys supporting events.

In return, you will be working in a friendly and supportive environment in a pleasant central London setting with good competitive pay and working conditions.

For further details and information on this post please go to our website to download the job description.

Summary

Our team of HR Coordinators are the first point of contact for candidates, hiring managers, employees and non-employees (e.g. secondees, visiting scientists and service partners), escalating issues to the HR Advisory team, managers or other HR teams where necessary. You will provide an efficient proactive administrative service from the start of the employee lifecycle to the end, including accurate processing of data, which will include new starters, employees and non-employees. You will develop a deep understanding of your customer group in terms of the movement and changes by working closely with the HR Advisory team and Science Operations Administrators. There will be opportunities to work on a range of projects supporting continuous improvement and objectives within the immediate team and wider HR function.

Key responsibilities

These include but are not limited to:

• Act as the primary point of contact for all general HR and recruitment queries from candidates, new starters, hiring managers, employees and non-employees, and where appropriate forwarding issues to the HR Advisory team, managers and other teams in HR;
• Work with hiring managers and HR partners to provide advice and support throughout the recruitment life cycle;

• Deliver an excellent on-boarding experience for new starters, including delivering HR inductions;
• Ensure roles are advertised appropriately and vacancies that may require a visa are compliant in fulfilling the resident labour market test;
• Completing the post offer administrative process for new starters in an accurate and timely manner, including contract production, security screening and checking eligibility to work in the UK;
• Proactive administration of HR processes such as new starters, contract extensions, leavers, family friendly, references and other variations, including accurately updating the HR database in line with team user guides and general correspondence;
• Support HR Advisory colleagues with formal meetings including absence and maternity cases;
• Monitor probation end dates and notifying managers and advising on process as required;
• Managing the administration and screening of non-employees on our HR database, i.e. agency workers, service partners and visiting workers;
• Ensure key deadlines are met, e.g. payroll processing dates and internal team deadlines;
• Ensure the high standard and consistency of the teams work by checking new contracts, contract variations and other correspondence issued from within the team;
• Working in partnership with the HR Advisory team and Science Operations Administrators to ensure that a high level of HR service is provided to customer groups;
• Working with the Science Operations Administrator to monitor the end date of Visiting Scientists and University Attachments;
• Contribute to the review and continuing improvement of team working practices and processes;
• Provide data and information extracts when requested to and support the team to gather information for audits.

Key experience and competencies

The post holder should embody and demonstrate our core Crick values: bold, imaginative, open, dynamic and collegial, in addition to the following:

Essential

Qualifications, experience and competencies:

• Ability to build rapport with a wide cross section of people and maintain good working relationships;
• Good team working skills;
• Exceptional understanding of providing a high level of customer service to everyone engaged and employed at the institute;
• Well organised with a strong ability to prioritise;
• Communicating information effectively;
• Tact and discretion when dealing with confidential information;
• Strong problem solving skills with excellent attention to detail;
• Good understanding and experience of working in a changing environment.
• A basic knowledge of good HR practice including recruitment administration; 
• Experience of using at least one HR system, preferably Core HR;
• Good working knowledge of Microsoft Office and outlook;
• Administrative and customer service experience.

Desirable

Qualifications, experience and competencies:

• Relevant experience in an HR environment

Every six minutes in the UK someone loses their sight. By 2050 an estimated four million people will be living with sight loss. Many people believe this is unpreventable and irreversible. However, pioneering research using the latest technologies and innovations is already achieving results; and giving hope to the two million people living with sight loss in the UK today.

Our vision is for a future everyone can see.

The role of the Individual Giving Officer is to increase giving through direct and digital marketing by managing the supporter experience, donor journeys and stewardship programmes of Fight for Sight’s database

The Individual Giving Officer will work with the Individual Giving Manager to deliver the annual individual giving marketing strategy which consists of acquisition and retention campaigns across multiple channels including digital, SMS and offline. The Individual Giving Officer will strive to deliver first class supporter journeys for donors to ensure they all receive timely communications.

You will help to deliver an exciting new programme of cultivation and stewardship for Fight for Sight’s valued donor base to support the charity's intention to achieve an ambitious step change in income generation to support its work.This shall involve project management of the delivery of the integrated and multi-channel annual giving program that utilises direct marketing; telemarketing, digital and SMS channels – in order to increase new income; the donor base; and the lifetime value of our supporters.

The Individual giving Officer shall also support the rest of the wider Fundraising team and other organisation teams at events and providing cover when necessary

How to apply;

To apply, please send a CV (including current salary level) and a supporting statement of no more than two pages explaining your interest in this post and how you meet the points in the person specification above. Please also give details of two referees who we will contact once a formal offer of employment has been made.

Applications should be submitted by 9am on Monday 2 March 2020

First round interviews will be held on W/C 16 March 2020

For a confidential discussion about the role, please contact Angela Reinfor Fight For Sight

For more information about Fight for Sight please visit our website

Fight for Sight is committed to a policy of Equal Opportunities

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation that is highly regarded nationally and internationally in the counselling and psychotherapy field.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate

excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions. Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Meeting and Events Officer, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

The role is full time, 35 hours a week with 28 days annual leave per annum plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

The BPC is a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specifiation by 5pm on Monday 9th March 2020.   Applications without a covering letter will not be considered.

1st interviews will be on either 17th or 18th March 2020, successful candidates called to interview must be available on these dates. 

2nd interviews for successful candidates will follow within 2 weeks of the first interview dates.