Due to the breadth of services we offer, including online charitable giving accounts, payroll, loans and deposits, account examination, educational resources and digital marketing campaigns, our IT systems are complex and diverse. The current team of 5 each contribute in-depth knowledge and enthusiasm to the diverse daily challenges.

We are now recruiting for a Senior Systems Engineer, based at our offices in the City. This is an opportunity to work amongst a small but growing team, gaining exposure to a variety of systems and play a significant part in driving forward our mission.

Reporting to the IT Manager, you will be working in a fast paced and busy environment, providing a wide range of IT support ensuring the high availability and continued advancement of systems for Stewardship customers and staff.

Stewardship’s IT environment reflects this breadth and complexity of the services it provides. Using the latest technologies, the Stewardship IT team strive to provide secure, fast and reliable services to both internal and external customers. Working with others from across the business, we are determined to deliver innovative solutions to deliver our mission of transforming generosity.

At a time of big vision and rapid growth, IT continues to play an essential role in the future of Stewardship and we have identified a number of new and exciting projects along the journey to delivering our strategy.

Your role will consist of project work, being a key project team member, or lead, for new and infrastructure upgrade projects. You will also provide 2nd line support for escalated end user support issues. You will also have responsibility for maintaining existing systems and infrastructure.

Do you want to change the world for children? Join a small, dynamic team providing support to not-for-profit adoption agencies across the UK.

CVAA is a membership organisation made up of 29 voluntary adoption agencies (VAAs). VAAs work hard to improve the lives of adopted children and their families across the UK. We provide our members with policy, data, and practice support, represent and advocate for them in national forums, and bring them together to collaborate, network, and learn from one another.

This is a vital post at the heart of the adoption system. Our vision is for adopted children, young people, and adults to lead happy fulfilling lives in loving families supported by a strong voluntary adoption sector, and as Data Analyst your expertise will enable our members to improve the use of data in their service and business planning, thus strengthening the sustainability of the voluntary sector.

You will lead on quarterly analysis of existing data sets alongside managing our annual VAA data collection. You will support the Policy Manager to interpret the data and understand trends and predictions for the voluntary sector. You will provide critical analysis and horizon-scanning intelligence to drive the use of data across our sector.

About you:

You will be practical, proactive, and well organised, with an interest in learning about the adoption system and the voluntary sector in particular. You will have the confidence to work on your own initiative and deal with people at all levels of seniority. You will be friendly, with a ‘can-do’ attitude, and motivated by achieving the best possible outcomes for children and families.

You might have experience in data analysis in local government, charities, or the private sector. You might be a consultant or a freelancer. You might have a portfolio of data-driven management support work. If any or all of the above sound like you, we’d like to hear from you.

Closing date for applications – 12am Sunday 1 March 2020

Interviews – to be held the first two weeks of March, dates and times TBC

Application is by CV and covering letter to Sam Mercadante. Your covering letter should explain why you are interested in the post and how you meet the person specification. CVs without covering letters will not be considered.  No agencies please. Charity No 1108318.

CVAA is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults; our recruitment procedure may include DBS checks and overseas checks (where applicable). 

Please note prospective employees will need to evidence they have the relevant permission to work in the UK.  We are unable to provide sponsorship.

Are you interested in working as part of a multi-agency database, helping provide people who are homeless with the appropriate support to rebuild their lives?

Fixed term contract until 1 March 2021

About the role

CHAIN (Combined Homelessness and Information Network) is a multi-agency database recording information about rough sleepers and the wider street population in London, which is commissioned by the Greater London Authority (GLA) and managed by St Mungo’s. The system is used by services including street outreach teams, assessment hubs, and accommodation projects and enables them to share information about people sleeping rough and their needs, ensuring that they receive the most appropriate support. CHAIN represents the UK’s most detailed and comprehensive source of information about rough sleeping, and our work provides a significant evidence base for the development of rough sleeping strategy and policy, both in London and at national level.

We are currently seeking a Database Support Officer to join the team. While working in this role, you will play a major part in the day-to-day running of CHAIN. Working collaboratively within a small team, you will:

• Undertake a wide range of tasks, such as providing a helpdesk service and training new users
• Liaise regularly with service managers and staff, supporting and encouraging their engagement with CHAIN
• Ensure that information recorded on CHAIN is of the highest possible accuracy and quality
• Participate in the ongoing development of the system
• Produce accurate, reliable and high quality reports and statistics for stakeholders

What we’re looking for

We’re looking for someone with excellent customer service skills, who is enthusiastic about delivering engaging and accessible training and support, and who is confident liaising with stakeholders at all levels. You will be able to demonstrate experience of administering and maintaining databases, and an understanding of the importance of high quality systems and accurate data to the provision of services for vulnerable people. You will have a high level of IT skills, including a good understanding of Excel.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s Careers page on our website and click the Apply Now Button.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 28 February 2020

Interview and assessments on: 10 March 2020

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Saferworld is an independent non-governmental organisation that works to prevent violent conflict and build safer lives.  We work with civil society, governments and international organisations to encourage and support effective policies and practices through advocacy, research and policy development, and through supporting the actions of others.

Our internships offer the opportunity for graduates to further their career goals, while helping Saferworld combat the root causes of international conflict.

As many graduates discover, salaried opportunities are limited, especially in the non-governmental sector, without work experience. Saferworld internships offer the opportunity to gain excellent work experience, considerably increasing employment potential. Former interns are working in leading NGOs, government departments, parliament and academia.

Saferworld's internships last for a minimum of 6-12 months and are full-time. The length of the internship reflects the importance Saferworld places on the development of skills and experience, which will maximise future employment potential.

The Intern will support the finance team with the delivery of critical finance business functions and services and assist with the maintenance of sound financial processing systems. S/he will also be responsible for supporting reporting and decision-making processes through the provision of financial analysis and modelling.  S/he will assist the financial controller and the finance director by providing up-to-date management information and, through a business partnership approach, assist programme managers and other users in the financial management of their programmes

Database Assistant (Fundraising)

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Fundraising Database Support Assistant
Location: Flexible across England, Wales and Northern Ireland
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,964 to £20,770 depending on skills and experience, plus London allowance of £3,600

Closing date: 27 February 2020
Interview date: TBC

About the role:

As part of the Fundraising Database Support team you will have a stimulating variety of responsibilities. You will carry out data imports into the Fundraising CRM from a wide range of sources, checking and preparing the data and running rigorous pre and post import checks to ensure accuracy; you will maintain codes and values within the CRM to support business requirements; you will deal with a constant flow of import, update and information requests from business owners. To achieve an excellent level of service you will be eager to acquire a comprehensive understanding of all aspects of the CRM and of our colleagues’ business requirements. You will thereby enable the Society to maximise our income and to provide the best possible customer experience to our supporters, volunteers and staff.

About you:

You possess the enthusiasm to learn and understand every aspect of the role; you can demonstrate meticulous attention to detail and aptitude in handling data, with an innovative and inquisitive interest in what we do, why we do it and how we could do it better. You are able to organise your own work efficiently and you are dedicated to supporting and improving your team and enabling your colleagues.

You may have experience of the following: Data Entry Officer, Database Coordinator, Charity, Charities, Not for Profit, Third Sector, DBA, CRM, Database Officer, Data Analyst, Database Administrator, Fundraising Databases, etc.

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Strategy function at Unicef UK brings together all our resources to help drive growth and success across the organisation. Within this function, the Senior Digital Analyst is part of the Knowledge team which works with leaders across the organisation to ensure insight sits at the heart of our strategy, the decisions we make and the initiatives we deliver: bringing the outside into the organisation.

As Senior Digital Analyst, you will champion an evidence-based decision making culture and operate a consultancy style approach. You will manage digital projects and work with the Analysis Manager to deliver a data-driven culture. Day-to-day, your work will span digital transformation and analytics but you will also work with colleagues to review and recommend improvements to how we review, define and manage data.

To succeed in this role, you will have significant experience of digital analytics tools and APIs, such as Google Analytics and Google Tag Manager. You will have experience of measuring the performance of digital campaigns as well as a good knowledge of data pipelines. You will be a confident facilitator, able to explain complex problems to simply and support colleagues to develop their digital skills, and you will have excellent communication skills in order to tailor how you deliver insights and findings to different levels of the business and non-technical colleagues.

This is a fantastic opportunity to drive new ways of working as well as data practices for digital analytics at Unicef UK.

To apply, please visit our website via the button below.

Closing date: 5pm, Tuesday 3 March 2020.

Interview date: Tuesday, 17 March 2020.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights. CVs will not be accepted.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Fixed term to December 2020

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Data Team is part of the Information function at Unicef UK and provides colleagues with the technology, services and capability to fulfil data-driven activity, primarily in support of fundraising and advocacy.

The Marketing Data Selections Officer is responsible for supplying high quality, timely data for marketing campaigns and provides subject matter expertise on database marketing and data selections to colleagues across Unicef UK.

Adept at SQL and data manipulation, the successful candidate will have experience of problem-solving and working with data in CRM systems.  They will be comfortable working with datasets to spot anomalies and draw conclusions on how the data they work with supports business outcomes, while ensuring it is managed in line with compliance.

To apply, please visit our website via the button below.

Closing date: 5pm, Tuesday 3 March 2020.

Interview date: Tuesday, 17 March 2020.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Summary

To support the delivery of excellent customer experience within Diabetes UK by ensuring that the information provided to people who contact the CCC is accurate and up to date. Provide all departmental and organisational reporting, including trend analysis and forecasting to a high quality standard and within agreed timescales. Coordinate and oversee project work coming into the team to support operational preparation and delivery of these.

Interview Date: Friday 6 March or Wednesday 11 March 2020

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

• Oversee, co-ordinate and seek to continuously improve an effective quality assurance programme for communications within the CCC, working collaboratively with the CCC team leaders.
• Overall responsibility for the management and ongoing maintenance of the CCC information database and associated reference documents
• Line manage and develop the CCC Information Officer
• Produce all performance reports, analysis and forecasting for the CCC management team, along with those for senior managers, including Voice of the Customer and CCC performance
• Co-ordinate and manage a range of projects within the CCC, liaising with teams across the organisation where necessary
• To have a good understanding of call centre technology including reporting and forecasting tools
• To identify and make recommendations for service improvements and process efficiencies
• To act as an expert resource for the CCC teams to access information in response to specific inquiries
• Perform tasks necessary to achieve the overall objectives of the team and the organisation
• Work effectively across a wide range of teams and understand the data being collected and facilitate the collation of this to ensure we build an organisational view of customer satisfaction as well as CCC Team Performance
• Working across the organisation to develop and produce an organisational wide Voice of the Customer dashboard
• Undertake any reasonable additional duties, from time to time, commensurate with the role

Ideal Candidate

• Educated to A level or equivalent work experience
• Highly organised and efficient with strong interpersonal skills and excellent attention to detail
• Solution focused, self-motivated and adaptable
• Fully competent in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Visio
• Required to work 35 hours per week across a range of hours between 9am and 6pm, Monday to Friday
• Willing to work flexibly and outside of office hours on occasion
• Willing to travel to other Diabetes UK offices as necessary

Is your passion for animals up there with your passion for finance?

If yes, this Charity Finance Partner role could be your next ideal career move. This may be the perfect environment you have been looking for because they are an international charity doing their best to look after those who cannot take care of themselves.

Because of internal changes on the horizon this is a genuinely exciting opportunity. We are looking for an aspiring candidate who will embrace change and have the long-term vision to continue progressing within the charity sector. The attractive thing about this role is it also comes with the opportunity to shape the charity's future as they expand their reach across the globe.

As the successful the applicant you will be keen to establish excellent internal communications, policies/procedures, systems/processes and work flexibly with business areas making sure all of this happens within a controlled structure.

Naturally you will be excited to work in collaborative, progressive and forward-thinking culture. You must be focused on continually learning, improving and eager to put your business-partnering skills to use. This will be your opportunity to flex your communication skills as conveying and embedding financial competency throughout the organisation will be a fundamental part of the role.

Essential Experience
- Experience of accounting & database packages
- Excel (intermediate to advanced level)
- Willingness to innovate, collaborate, question and have a flexible attitude to work.
- A strong desire to continually build on your skills
- Ability to produce clear and concise documents to back up your financial proposals
- Strong interpersonal and communication skills (you must be able to build working relationships)
- Effective time management skills with the ability to prioritise tasks and meet deadlines
- Finance Experience within the charity sector

Desirable Experience
Raiser's Edge
Purchase ledger
Multi-currency

Responsibilities include:
- Actively participate in the implementation of a new finance system.

- Roll out the new system across the organisation.

- Be an expert to ensure all users have a point of contact for help & support.

- Seek opportunities to work in partnership across the charity to make sure all teams get the support they need to manage the financial aspects of their roles.

- Challenge the status quo to improve and reorganise finance processes across the organisation.

- Deliver accurate, relevant, user friendly financial information throughout the organisation to support decision making at all levels.

- Confident Excel user including pivot tables, vlookups and data filtering.

- Offering support to budget holders in the management of budgets & variance analysis.

This will suit you if you have first-class communication skills and you want to grow & evolve into a new exciting role...good luck!

Junior Fundraising Researcher

Are you interested in pursuing a rewarding career within fundraising research?

They are looking for someone to join the Fundraising Research team as a Junior Researcher, in a new role in which they will support the growth of high value giving with our client.

The dynamic role will include responsibility for identifying significant fundraising opportunities for the Philanthropy team. It will also provide key support to the Corporate Partnerships and Special Events teams to help drive wider high value income generation.

The role will encompass all aspects of fundraising research and prospect management, from the identification and proposal of new high-value prospects, to the production of biographies and profiles to support solicitation asks, corporate pitches and event management. You will also learn how to assess risk and deliver essential due diligence practises.

This position represents a fantastic opportunity for an enthusiastic individual who is looking to build a career in fundraising research and looking for that first step in working for a leading charity, or for someone with transferable skills who is looking for a career change.

You will be joining a much-valued Fundraising Research team at an exciting time for the charity, as it embarks on a new and ambitious fundraising appeal to rebuild key areas of the hospital campus.

Junior Fundraising Researcher Requirements:

You will be a bright, creative and driven individual, who won’t be phased by having to work to tight deadlines or take on some administrative tasks. You will be passionate about developing your knowledge of fundraising research and awareness of philanthropic trends and the high net-worth landscape.

In return, you’ll get to work in a busy and highly motivated team and receive training in fundraising research, due diligence and GDPR, as well as access to a range of business and information tools, including Factiva, Eikon and MINT.

Specifically, you will have:

- Excellent verbal and written communication skills, with a high attention to detail.
- An interest in Philanthropic donors and trusts and foundations.
- Proven analytical and research skills and an ability to assess information rapidly from a variety of sources.

The ideal candidate will also have:

- Previous experience of working or volunteering for a charity.
- An enterprising attitude, bringing new ideas and showing drive to develop and innovate research processes.
- An understanding of corporate social responsibility and the principles of due diligence.

This role is open to people at different stages of their career, whether you are a recent graduate, looking for that first step in the charity sector, or someone with more experience looking for a career change, they would be happy to hear from you.

About our client:

Every day brings new challenges for our client. Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, our client can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Their staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Recently awarded with a ‘Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - they offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.

Location: WC1N, Central London

Job type: Full Time, 12 month Fixed Term Contract, 37.5 hours per week

Salary: £Competitive

Benefits: 30 days annual leave plus bank holidays, generous pension scheme, flexible working, discounted season ticket loan and many more!

Closing date: 5pm 13 March 2020

You may have experience of the following: Junior Fundraising Researcher, Researcher, Prospect Researcher, Charity, Charities, NFP, Not For Profit, Third Sector, Major Gift Fundraising, Database Analyst, CRM etc.

Ref: 92084

Job Title: Data Manager
Location: Central London
Duration: 6 month contract
Salary: Up to £50,000
Type of Organisation: Medical
Interview Date: ASAP

Job Purpose:
The Data Manager reports directly to the Deputy CEO and has overall responsibility for developing, managing and leading on data strategy for all data across the charity. The role will be primarily responsible for the fundraising database and will also coordinate inputs from other operational data sources, with the exclusion of patient data. You will lead on all database planning and support and promote the use of the CRM system, developing it in accordance with the organisation's business needs.

You will manage a team of 3-4 and play a crucial role in working closely with teams across the Charity to continue to ensure data is collected, stored and managed with integrity. You will work closely with other team leaders to enhance organisational understanding of the data management, develop insight into behaviors, and how they can use data to benefit and improve performance and impact.

About you
You will have considerable experience working with CRM databases, delivering data solutions in accordance with organisational strategies, as well as being a good communicator who can liaise with colleagues at all levels. Ideally you will have worked in a fast-paced environment at a time of change, using project management skills to overcome challenges both technical and logistical.
Your approach to problem-solving will be logical and detailed. You will be able to influence decisions with an evidence-based approach, and be able to articulate business requirements in both technical and non-technical language.
You need to be confident in managing a small team, setting clear work plans, managing priorities and being flexible.

If you like the sound of our role and think you have what we are looking for, then we would very much like to hear from you.

A detailed job description is available for this role, please get in touch.

A referral scheme is in place for this role - if Charity People place someone you introduce us to, we will donate £250 to a charity of your choice. Please don't hesitate to get in touch with Neil on 020 7939 7441 or [email protected] for more information.

When you apply through Charity People you improve your chances of securing the role in various ways:
*We provide additional information about the role and the client.
*Where needed we can advise you on cover letters, applications and your CV.
*Interview coaching and tips for the crucial moment.

For similar roles to this, or to register your details with us, please go to our website or give one of our friendly consultants a call. The Charity People team all have backgrounds of working in the not-for-profit sector previously and are driven by wanting to see charities performing at their best because of the inspiring and committed people that they employ.

Due to the high number of applications we receive, only the most suitable candidates will be contacted. Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills & experience for the role.

We shall ensure fairness and equal opportunities throughout our workforce and in service delivery. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.

Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are looking for a User Experience Specialist (Fixed-Term) to develop and deliver a continuous optimisation plan for Battersea’s digital products through user experience (UX) best practice and insights. Responsible for understanding the goals and behavior of users and applying UX standards across all products.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year

• Generous pension contributions – up to 10% employer contribution

• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year

• Annual interest-free season ticket loans

• Discounted gym memberships and cycle to work schemes

• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.

Do you want to play a key role in an organisation which stands up for children? Join us as a Data Import and Integrity Executive and become part of a dedicated team that manages the timely transfer of supporter data onto our supporter database, CARENG.

In our Marketing, Fundraising and Communications department, we fight for children every single day. We inspire millions of people, from individuals to large corporates, to support our quest for change. We go the extra mile - and we don't rest until the work is done.

As Data Import and Integrity Executive you will manage the process of uploading data onto the CARENG database so that all supporter transactions, contact details, preferences and other data are continually updated and always accurate. You will support the development of robust processes that drive improvements in data integrity, ensuring improved reliability of the data held on CARENG. You will work with key suppliers and internal account managers to ensure they deliver the services promised. In addition you will:

• Ensure compliance with all relevant laws, e.g. true and proper capture of Data Protection preferences and the correct capture of Gift Aid Declarations
• Support the development of the CARENG database to meet the continually evolving needs of the user
• Supporting the development of processes for new products including: sense-checking Import briefs, scoping out requirements and devising processes for the accurate and timely import of data to meet both fundraiser and supporter expectations
• Ensuring all business rules and processes, including user guides, are thoroughly documented and signed off by the business.

To be successful you will be a strong and collaborative team player with a good knowledge of using relational databases. You will be experienced in managing, developing and communicating data protocols, file transfer arrangements and data integrity. You will have strong numeric and verbal reasoning skills with a thorough attention to detail and the ability to deliver innovative and effective solutions to problems. In addition you will have:

• Good time management skills, especially when balancing routine work with more complex projects
• Experience using the CARENG database and Talend software (desirable)
• Expertise in managing large scale imports
• Confidence using SQL
• Confidence using MS Access.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

To apply please visit our website.

Closing date: 15th March 2020

Please note applications will be reviewed on a rolling basis and interviews may be booked in before the closing date

VSO is the world's leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It's a highly effective approach that works, and today is helping millions of people in some of the world's poorest communities lift themselves out of poverty.

Role overview

The Head of Data and Insight will provide strategic leadership and will lead on the data and insight strategy. The role will play a pivotal function in VSO's global leadership team ensuring GDPR-compliant database management to enable data provision across VSO functions.

The role will be responsible for leading a high performing team who produce datasets for supporter communications and develop insight and analysis to inform critical business decisions and strategic focus

Skills, qualifications and experience

Ideal Applicant Summary

As the successful candidate, you will have substantial experience of database marketing processes and using reporting and analysis to influence senior colleagues and improve strategic business performance.

In addition you will have:

Skills/Knowledge
Excellent knowledge and practical experience of using database marketing techniques to deliver results.
People Management - ability to lead, develop, coach and support a high performing team.
Relationship Building - ability to build strong working relationships across the organisation.
A good understanding of data protection legislation and its application to direct marketing activity.
Proven project management skills, with significant experience of delivering projects on time and within quality and resource targets.
Knowledge of the practical application of a variety of models for managing data quality in a complex user environment.
Knowledge of complex campaign design and ability to create a learning culture.
Knowledge of statistical and analytical techniques to create enhanced supporter understanding and effective segmentation and targeting.
Confident to make recommendations and decisions within the remit of data insight expert.

Experience
Experience of working with a large-scale multi-product, multi-audience marketing database with multiple inputs.
Demonstrable experience of using analysis of customer data to improve performance and drive business strategy.
Experience of producing or commissioning analysis of campaign results, customer behaviour, trends and profiles.
Experience of working with Campaign Management and CRM Tools to manage supporter contact strategies

Desirable
Experience of working with BlueVenn and Raiser's Edge.

We also offer a range of additional benefits:

* A friendly and supportive office environment
* Opportunities for flexible working and working from home
* Generous annual leave of 37 days (inclusive of public holidays)
* Competitive pension with Scottish Widows (matched at 5%)
* Cycle to work scheme
* Free parking
* Lockers and shower facilities
* Fun free lunch time activities like boot camp
* Professional development
* Employee and Volunteer Assistance Programme offering free, confidential support and guidance on a wide range of topics from money matters to legal issues, as well as counselling and a helpline.

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:
Ability to be open minded and respectful
Ability to be resilient and adaptive to new situations
Ability to facilitate positive change and build sustainable working relationships
Ability to seek and share knowledge

Equal Opportunities
VSO promotes equal opportunities and values a diverse workforce.

Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply.

VSO reserves the right to close this job early if we receive a sufficient number of applications.