Database manager jobs
We’re looking for a Supporter Stewardship Supervisor to deliver outstanding customer experience, recognising supporter loyalty and inspiring them to continue being part of our journey.
What does this role do?
As a Supporter Stewardship Supervisor, you will:
- supervising the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
- have meaningful conversations with our supporters and solve any complex queries that arise,
- liaise with other teams and departments to ensure supporter queries are resolved efficiently,
- train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.
Interviews for this role are provisionally scheduled for Tuesday 16th December 2025, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE SUNDAY TIMES BEST PLACES TO WORK 2025
As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.
MAIN PURPOSE OF JOB:
To assist with handling all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets (ie Owner needs). To identify individuals outside our charitable remit and refer to other organisations that can offer assistance and always seek advice in the case of doubt.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly Owners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both Owner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help Owners with their pets.
ii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Owner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for Owners, Owners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to Owners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the Owner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a Owner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust but always take advice from your line manager with regard to appropriate volunteers for these tasks.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and Owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all Owners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating unforgettable experiences that make a real difference? Join the Orpheus Centre, a charity dedicated to promoting personal development through the arts, as our Special Events Coordinator. This is your chance to combine creativity, organisation, and purpose in a role that truly matters.
Location: The Orpheus Centre, Godstone, Surrey
Salary: £34,000 per annum
Hours: Full-time, 35 hours per week
About Us
At Orpheus, our core values—joyful, bold, inclusive, resilient, and determined—shape everything we do. We believe in empowering individuals through the arts and fostering a vibrant, supportive community.
What You’ll Do
- As Special Events Coordinator, you’ll be the driving force behind our fundraising and engagement events. From concept to completion, you’ll:
- Plan and deliver impactful events such as galas, community activities, and corporate functions.
- Manage budgets and targets, ensuring every event delivers value and supports our mission.
- Coordinate logistics, marketing, and build strong relationships with stakeholders, volunteers and partners to create seamless experiences.
- Champion our cause, engaging staff, volunteers, and supporters to amplify our impact.
What We’re Looking For
- At least 2 years’ experience in event planning and coordination.
- Strong organisational, communication, and relationship-building skills.
- Ability to manage budgets, negotiate contracts and work under pressure.
- A creative thinker who thrives on delivering exceptional experiences.
- A proactive, positive attitude and willingness to work occasional evenings and weekends.
- A full UK driving licence and access to a car.
Why Join Us?
- Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
- Ongoing training and development opportunities, and the chance to work on events that truly matter
- A supportive, inclusive workplace where your ideas matter.
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Every child with cancer deserves the chance to survive. As Business Development Manager, you’ll grow corporate partnerships that deliver life-saving care.
Business Development Manager
Salary: £40,000–£45,000 p/a, depending on experience
Location: Hybrid – Home working with Thursdays in our Central London office
Contract: Permanent, 35 hours per week (flexible working considered)
Every child with cancer deserves the chance to survive, no matter where they are born. But in many low-income countries, too many lives are still lost to a curable disease. At World Child Cancer, we are committed to changing this reality. We partner with hospitals across Africa and Asia to improve early diagnosis, strengthen healthcare systems, remove barriers to treatment and ensure children and their families receive the holistic support they need to survive and thrive.
About the role
This is a newly created and high-impact role, perfect for someone who wants to build and drive a corporate fundraising programme with ambition. Reporting to the Head of Philanthropy and Partnerships, you will shape our corporate income strategy, identify exciting new business opportunities, and cultivate high-value, multi-year partnerships that accelerate our mission.
Your work will open doors, build brand visibility and unlock support from companies who want to make a measurable difference to children facing cancer across the world. A significant part of the role will be to develop new business.
What you’ll do
· Lead the development of World Child Cancer’s corporate fundraising portfolio, unearthing and securing new six- and seven-figure partners
· Develop strategic plans and a compelling suite of partnership opportunities, benefits and supporter engagement products
· Proactively engage with and cultivate relationships with new donors and steward existing funders.
· Attend key networking and industry events to build visibility and pipeline
· Work collaboratively to create powerful proposals, cases for support and investment-ready budgets
What we’re looking for
We’re searching for someone experienced in corporate fundraising, who cares about our mission, is proactive, confident and experienced in developing new business.
You’ll bring:
- A successful track record in high-value business development or corporate fundraising, including securing six-figure, multi-year support
- Excellent relationship-building skills, with the ability and confidence to interact with new and existing companies
- Experience of successfully developing cultivation plans to engage new funders
- Ability to research and identify potential new funders
- Ability to translate complex programme detail into compelling pitches, proposals and reports
- Ability to help develop and report on project budgets
- Experience to multi-task and prioritise efficiently
- A collaborative and proactive mindset, and ability to work on own initiative
- A commitment to improving the lives of children with cancer globally
- Understanding of project management
Why join us?
You’ll be part of a small, ambitious and supportive team with a proven track record and the scope to grow. With corporate fundraising still an under-developed income stream at World Child Cancer, there is a genuine opportunity to make your mark, influence strategy, and see the impact of your work on children and families around the world.
Terms of employment:
- Generous 8% employer pension contribution after 3 months
- 25 days annual leave + bank holidays + an additional day at Christmas
- Hybrid working with flexibility
· Location: Hybrid working, with 1 day per week in the office in London, on Thursdays
If you want your work to matter and want to help drive life-changing progress in childhood cancer survival, this could be the role for you.
To apply for this position, please submit your CV and a supporting statement (maximum 2 pages) that addresses the “essential” criteria in the Person Specification.
The client requests no contact from agencies or media sales.
Royal Free Charity – Philanthropy Manager
Location: Hybrid working, with two days a week at London office, NW3.
Salary: £40-45,000 per annum
Contract: Permanent, full-time hours.
Royal Free Charity, the strategic partner to the Royal Free London NHS Foundation Trust (RFL), is seeking a creative and driven Philanthropy Manager to lead efforts to secure four and five-figure gifts and to ensure donors are stewarded with the best possible experience of the charity to encourage ongoing support.
The Royal Free Charity works to raise funds for enhanced support for patients, vital support for staff, groundbreaking research and innovation, and cutting edge medical equipment. Through the services they provide and the programmes and equipment they fund, the charity aims to make a profound and immediate different to patients’ experience of care at RFL.
Reporting to the Senior Philanthropy Manager and working with other colleagues in the philanthropy and campaigns team, the role will be responsible for delivering the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications and recognition opportunities across the charity’s hospital sites. This will include leading and delivering a mid-level giving retention and recruitment strategy for donors giving between £1,000 and £50,000 and looking to identify potential opportunities for uplift in giving.
The Philanthropy Manager will play an important role building relationships and increasing income in what will be a pivotal year for the charity as they prepare for a multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. This is an exciting time to join the organisation, with significant scope for development working as part of a supportive, ambitious and high-performing team.
The ideal candidate will be experienced in fundraising and donor development in the charity or culture sector and of working with supporters, customers, clients or the general public, delivering excellent customer service. You will have a background in creating high-quality written documents such as tailored letters, proposals, decks or other materials. You will also possess a positive can-do attitude and approach to work and problem solving, alongside outstanding organisational skills and a passion for relationship-building and working with a diverse range of audiences. Finally, you will have a keen interest in the fundraising sector, with a desire to learn and grow in this role.
For further details please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 8th December, 9.00 am.
We accelerate improvement and innovation beyond what the NHS can provide



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Finance Officer.
We have an exciting opportunity to join a super friendly, motivated, and supportive Finance and Administration Team.
The role is conveniently located near Liverpool Street and hybrid working is available working Tuesday-Thursdayin the office.
You will be an effective team member working alongside the Finance Manager to ensure that income and expenditure are appropriately processed in accordance with The Sick Children’s Trust's procedures, and that coding and costing are accurate and appropriate. You will work with the Finance Manager to support a range of financial procedures from banking to preparation of budgets and forecasts.
You will be the first point of contact for finance queries. Therefore, strong numeracy skills, previous experience in a finance role and good communications skills are essential.
For further details regarding the role, please see the recruitment pack.
Our vision is to work to a future where every family with a seriously ill child in hospital will be able to stay together, just minutes from their child’s bed during their treatment.
If you strongly believe you can contribute, then join us on a 12 month fixed term contract and we will give you every opportunity to succeed. We look forward to hearing from you.
To apply please submit your CV and covering letter demonstrating how you meet the person specification.
Closing date 5 December
Fundraising Administrator
Muslim Charity Helping The Needy
Location: 9 Hessel Street, London E1 2LR
Salary: £25,000–£28,000 | Hours: 37.5 per week | Type: Full-Time
The Fundraising Administrator is a key support role within Muslim Charity’s Community Engagement and Fundraising Team. You will help deliver smooth, effective fundraising operations by supporting events, campaigns, volunteer engagement and community activities. The role combines administration, community hub management, volunteer coordination and frontline communication, ensuring our supporters, partners and beneficiaries receive an excellent experience.
You will maintain departmental fundraising plans, support the organisation of events, campaigns and challenges, and act as the first point of contact for fundraising and volunteer enquiries across phone, email and social media. The role requires strong coordination with the Programmes Team for project updates and reporting, along with maintaining databases and online fundraising pages such as JustGiving, LaunchGood and Enthuse. You will also support national and international fundraising activities as needed.
We are looking for someone with administrative experience, ideally gained within a charity, fundraising or community-focused environment. You will have strong organisational skills, excellent written and verbal communication, and confidence in handling enquiries through multiple channels. Strong interpersonal skills and the ability to engage positively with volunteers, supporters and community members are essential, along with good IT skills, including Microsoft Office, online forms, cloud tools and CRM/database systems. Experience supporting events and an understanding of safeguarding, data protection and health and safety are required, as well as flexibility to occasionally work evenings or weekends.
To find out more or to apply, visit our vacancies page via the apply button.
Closing date: 26 December 2025.
At Muslim Charity, we believe diversity strengthens our community and enriches our mission. We are committed to fostering an inclusive environment where all individuals, regardless of background, race, gender, age, disability or faith, are valued. By embracing diverse perspectives, we enhance our ability to serve those in need. Please note that Muslim Charity reserves the right to interview and appoint a suitable candidate before the stated application deadline.
Are you passionate about delivering innovative services to support women who street sex work in Bristol? We are looking for an inspiring leader who can apply excellent service and people management skills, and who can build partnerships to achieve the best outcomes for One25’s service users.
One25 works with women who are trapped in street sex work, supporting them to move from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women in Bristol.
We do this through our night outreach service which is a lifeline for nearly 200 women on Bristol’s streets. Our Health Hub provides vital support for women to access health services and healthcare professionals. Our caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live.
One25 are recruiting a part time Service Manager to join a dedicated and passionate team who deliver high quality services to women. The successful applicant will oversee management of the health hub service and group work activities, and work collaboratively with other service managers to support the delivery of and connection between One25’s van outreach and casework services. You will support a team of specialist case workers to deliver one-to-one support to women as well as working closely with dedicated volunteers within services.
I feel incredibly inspired by working at One25, alongside an amazing team and incredible women. I envisage that I will be working at One25 for many years to come; it is such a wonderful place to be. – Current Manager at One25.
We are looking for someone who is creative, values-led, solutions-focused and who is passionate about providing trauma informed support to women who experience multiple disadvantages.
We value and prioritise the wellbeing of our team and offer external supervision and reflective practice alongside a variety of benefits and practices that aim to cultivate a trauma-informed environment.
One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.
As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role. Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.
We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.
Occupational Requirement
This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.
Enhanced DBS disclosure will be required.
Benefits:
External supervision and reflective practice to support your mental wellbeing and professional development
Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary)
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.
Hours: 22.5 hours per week over 3 days (Wednesday-Friday). Service Managers are required to complete a monthly van outreach shift (evening hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).
After successful completion of probation period, employees have the option to join the 4 Day Week pilot (work 20% less for the same salary).
Salary: £22,418.40 per annum (£37,364 FTE)
Contract: Permanent
Location: St Pauls, Bristol
Applications by: 9am Monday 09 December 2025
Ask Us Anything session: 11am Wednesday 12 November 2025
Interviews: Monday 15 December 2025
Start Date: As soon as possible
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.



The client requests no contact from agencies or media sales.
We’re looking for an Individual Giving Manager to lead the way in delivering our individual giving and community group strategy. In this pivotal role, you’ll be responsible for growing the volume and value of support from individual donors and community groups. You’ll design and implement creative acquisition campaigns to attract new supporters and develop retention strategies that keep them engaged for the long term.
Working across multiple channels - digital, events, and community initiatives - you’ll craft compelling donor journeys, analyse performance, and identify opportunities to maximise impact.
Your work will directly contribute to sustaining and expanding our mission, making this an exciting and rewarding opportunity for someone who thrives on results and innovation. If you’re a strategic thinker with a passion for fundraising and relationship-building, we’d love to hear from you!
Apply today and help us make a difference.
Key Tasks and Responsibilities:
Strategy & Planning
- Develop and implement an annual tactical plan for individual giving, aligned with organisational fundraising goals.
- Set and monitor KPIs to evaluate campaign performance and donor engagement.
- Contribute to the planning and execution of appeal campaigns.
Fundraising & Donor Engagement & Stewardship
- Lead on individual giving activities, including:
- Regular giving
- Appeals (digital and direct mail)
- Payroll giving
- Community fundraising groups
- Design and deliver compelling donor journeys to improve retention and lifetime value.
- Investigate new acquisition and retention channels informed by audience insights and current sector trends.
- Maximise Gift Aid opportunities.
- Boost donor lifetime value through strong donor journeys and stewardship practices.
- Collaborate with the communications team to create engaging content and materials.
Data & Reporting
- Maintain precise records, segment data, and produce income and KPI reports using the charity (Raiser’s Edge) database to support the successful management of all individual giving activities.
- Produce regular reports and insights to inform strategy and decision-making.
- Ensure compliance with fundraising regulations and data protection laws.
Collaboration & Representation
- Work closely with the wider fundraising team and the communications, operations, and finance departments.
- Act as an ambassador for Kids Operating Room, building awareness and fostering strong relationships with supporters.
Person Specification:
Knowledge and Skills
- Proven experience in individual giving or direct/email marketing within a charity setting.
- Strong understanding of donor acquisition and retention strategies.
- Excellent communication and storytelling skills.
- Expertise in CRM systems (preferably Raiser’s Edge).
- An analytical mindset with the ability to interpret data and trends.
- Knowledge of digital fundraising tools and platforms.
Personal Qualities
- Relationship Builder
- Strategic Thinker
- Organised
- Creative
- Innovative
- Results-Oriented
- Motivated
- Excellent Communicator
- Persuasive
- Analytical and Data-Driven
- Collaborative Team Player
- Resilient and Adaptable
- Passionate About the Cause
- Genuine commitment to the organisation’s mission and values.
Putting life-saving tools in life-changing hands


The client requests no contact from agencies or media sales.
Grants and Trusts Manager (Part-Time, Hybrid Considered)
Organisation: Gilgal Birmingham
Hours: 3 days per week (22.5 hours)
Salary: £35,000 – £40,000 FTE (pro rata £21,000 – £24,000 depending on experience)
Location: Birmingham (hybrid and remote options considered)
Closing Date: Monday 15th December
Gilgal Birmingham is a specialist domestic abuse charity providing refuge accommodation and community-based support for women and children at risk of, or experiencing, domestic abuse. We offer emergency refuge spaces and a growing range of outreach services that help women rebuild their lives, access safety, and move towards independence.
We are seeking a Grants and Trusts Manager to secure and manage the funding that enables this vital work. This is a key strategic role leading our grants, trusts, statutory funding and corporate income pipeline, working closely with the CEO and Senior Management Team. You will be responsible for prospect research, high-quality bid writing, reporting, and building strong relationships with funders and partners. This role is ideal for a self-starter who can manage the full fundraising lifecycle and contribute to the growth of a life-changing service.
Key Responsibilities
Strategy and Planning
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Work with the CEO to implement Gilgal’s Fundraising and Income Generation Strategy.
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Develop and maintain a pipeline of funding opportunities from trusts, foundations, statutory bodies, and corporate partners.
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Prepare a rolling income generation plan with timelines and bid targets.
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Support the CEO in identifying opportunities for partnership bids and collaborative tenders.
Grants and Trusts
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Research and identify suitable funding opportunities aligned with Gilgal’s priorities.
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Develop strong, evidence-based funding proposals with clear outcomes and robust budgets.
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Coordinate with service leads and finance staff to ensure accuracy and compliance.
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Manage the full bid lifecycle, from identification through to submission, monitoring, and evaluation.
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Maintain a funding tracker with deadlines, progress updates, and reporting requirements.
Relationship Management
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Build and maintain strong relationships with funders, trusts, commissioners, and partners.
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Provide ongoing updates to funders to strengthen long-term partnerships.
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Attend relevant meetings, events, and briefings.
Reporting and Monitoring
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Produce clear, impact-focused reports for funders and stakeholders.
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Work with colleagues to collect and analyse outcomes data to inform bids and reporting.
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Review successful and unsuccessful bids to identify trends and improve future applications.
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Support the CEO and Finance Director in aligning budgets with funder requirements.
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Contribute to regular Funding Overview Reports and Income Generation Plans for the Board.
Corporate and Individual Fundraising Support
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Support the CEO in developing relationships with corporate partners and donors.
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Contribute to wider fundraising initiatives as needed.
Other Responsibilities
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Uphold confidentiality and data protection in line with Gilgal’s policies and the Data Protection Act.
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Promote equality, diversity, and inclusion.
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Contribute to organisational planning, evaluation, and policy development.
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Support a culture of collaboration and continuous improvement.
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Undertake other duties reasonably requested by the CEO.
Essential Skills and Experience
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Proven track record in trusts and grants fundraising at a senior level.
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Experience in bid writing and grant management within the charity or public sector.
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Strong understanding of trust, foundation, and statutory funding landscapes.
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Excellent written communication and persuasive writing skills.
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Highly organised with the ability to manage multiple deadlines.
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Financial literacy and ability to prepare project budgets.
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A collaborative, flexible, and motivated approach to work.
Desirable
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Membership of the Chartered Institute of Fundraising or similar.
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Experience using CRM or fundraising databases.
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Experience in the domestic abuse, housing, or social care sectors.
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Experience with corporate fundraising or CSR partnerships.
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Knowledge of impact measurement and theory of change.
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Knowledge of funders in Birmingham/West Midlands and/or with an interest in domestic abuse.
Due to the nature of our work, this post is open to women only and is covered by a Genuine Occupational Requirement (Schedule 9, Equality Act 2010). All appointments are subject to references and a DBS check.
The client requests no contact from agencies or media sales.
Work setting: Remote working with travel into London once a month.
Contract: 12–18-month maternity contract
Benefits: Flexible working • Ongoing training & development • Supportive team culture • Meaningful, purpose-led work
TPP Recruitment is proud to be recruiting for an experienced and empathetic Case Manager on behalf of a highly respected, long-established industry charity. This organisation has supported working people for over 100 years and is widely recognised for delivering high-impact wellbeing and welfare services across the UK.
This Case Manager position offers far more than a standard support role. You will play a central part in delivering personalised, life-changing support to individuals facing challenges such as mental health concerns, financial hardship, employment issues, housing instability, family pressures and access to welfare benefits.
In this rewarding Case Manager role, you will:
- Manage a varied caseload, developing tailored support plans that focus on long-term, sustainable solutions
- Use your empathy, listening skills and professional insight to support individuals in distress
- Regularly review client progress and adapt support as circumstances change
- Liaise with external agencies, service providers and specialist organisations
- Facilitate mental health and wellbeing training, including Mental Health First Aid
- Support the grants process to ensure practical outcomes for clients
- Maintain accurate, confidential records in line with data protection requirements
- Contribute to service development and continuous improvement
- Participate in rota-based helpline support and welfare meetings
TPP Recruitment would be delighted to hear from you if you have:
- Experience working in a mental health or social care support role
- Strong empathy, resilience and emotional intelligence
- The ability to organise, prioritise and work under pressure
- Confident IT skills including Word, Outlook and online systems
- A flexible, solutions-focused mindset
- A genuine desire to build a long-term career within the charity sector
Why apply ?
You’ll be joining a charity with a powerful mission, strong values and a genuinely supportive culture. Staff are invested in, developed and encouraged to grow. This Case Manager role offers the opportunity to build a meaningful career where your work will have visible impact every single day.
Inclusion & Diversity
TPP Recruitment and our client are proud to be equal opportunity employers. We welcome applications from candidates of all backgrounds and identities and are committed to creating inclusive, diverse workplaces. Reasonable adjustments are available throughout the recruitment process.
How to apply
To apply for this Case Manager vacancy, please submit your CV to [email protected]
If you are an experienced Case Manager ready to take the next meaningful step in your career, do not delay in applying – TPP Recruitment is reviewing applications as they are received.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Research Manager at Healthwatch Hounslow will be an experienced manager of community-focused projects or programmes.
You will be comfortable with all aspects of research – from scoping, to desk research, to fieldwork, to analysis and writing reports. You will be a clear and confident communicator, whether producing concise, engaging content such as reports, or resenting/speaking in meetings or at events.
We are looking for someone who understands and has experience of creatively engaging diverse groups and communities – particularly seldom heard and underserved groups. Ideally you will be familiar with and an advocate for the principles and practices of co-production and public involvement.
The Research Manager will enjoy engaging with a wide variety of people – from hearing residents’ views and experiences of services, to influencing senior commissioners or providers of health services to make changes and improvements.
You will have a keen interest in Health and Social Care; and a passion to ensure that local people in the community are heard, and health inequalities are addressed.
To apply, please email a copy of your CV and a personal statement of no more than two sides of A4 detailing your suitability for the role.
Deadline for applications is 9.00am on Monday 15th December 2025. Shortlisted candidates will be invited for interview, with interviews being held week commencing 15th December 2025.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Assistant Finance Officer
Sickle Cell Society
Location: London
Contract: fixed term – 24 months
Hours: 14 hours per week/ 2 days per week
Salary: £30,000 per annum (£12,000 per annum)
The Sickle Cell Society exists to improve the quality of life for people living with sickle cell disorder and their families. We are the only national charity in the UK dedicated to supporting this community through advocacy, information and advice, support services and awareness.
We are now seeking a highly organised, self-starting Assistant Finance Officer to join our small and committed team. Reporting to the Finance & Administrative Manager, the postholder will contribute to ensuring our financial operations are accurate, efficient, and compliant.
This is an excellent opportunity for someone with strong finance skills who is looking to grow their experience in a meaningful, mission-driven environment.
About the Role
As Assistant Finance Officer, you will support the smooth day-to-day running of our finance function, contributing to financial reporting, transaction management, audit preparation, and budget support. You will also assist with key administrative and HR processes, helping to ensure best practice across the organisation.
The ideal candidate will be analytical, detail-oriented, and confident managing multiple priorities with minimal supervision. You will work closely with the Finance & Administrative Manager, but also engage with teams across the charity and external partners.
This is a varied role where no two days are the same, offering plenty of opportunity to develop your skills while playing a vital part in supporting the Society’s strategic and operational goals.
Key Responsibilities
Financial Management
- Support the management of daily financial transactions and maintain accurate financial records.
- Prepare and analyse monthly financial reports, budgets, and forecasts.
- Process supplier invoices, staff payments, and expense claims promptly and accurately.
- Assist with financial planning and analysis, including data collection and reporting.
- Support annual audit preparation by collating and organising required documentation.
- Help ensure compliance with financial regulations, internal policies, and procedures.
- Contribute to the development and improvement of financial systems and internal controls.
Administrative & HR Support
- Assist with onboarding new staff and maintaining accurate HR records.
- Monitor and administer the stakeholder pension scheme, including auto-enrolment and monthly contributions.
- Record and update staff absences, including sick leave, TOIL, and annual leave.
- Provide general administrative support to ensure smooth organisational operations.
Organisational Engagement
- Support statutory reporting, including updates and submissions to Companies House and the Charity Commission.
- Participate in key Sickle Cell Society events such as the Annual General Meeting and community workshops.
- Undertake ad hoc duties as required by the Finance & Administrative Manager.
Download the full job details, and application form, on our website.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our team as a Home from Hospital Co-ordinator
We are looking for a Home from Hospital Co-ordinator, working across Craven, Silsden and parts of Keighley
Up to 37 hpw (job share can be considered)
Salary range £24,437- £26,802 (full time equivalent)
Are you passionate about supporting individuals after hospital stays? Join our experienced team at Carers’ Resource. We specialise in helping individuals transition from hospital to home, emphasising independence and well-being.
Key Responsibilities:
- Support individuals discharged from hospital, aiding in their transition to home life.
- Assess client needs and develop tailored support plans.
- Collaborate with hospital staff and community health & social care teams.
- Establish referral pathways to increase community awareness.
Requirements:
- Previous experience in assessing client needs and developing support plans.
- Ability to provide support in home settings.
- Strong interpersonal skills and ability to work independently.
- Previous experience of inputting information to a database.
Additional Information:
No personal care involved.
Closing date for applications: Monday 15th December 2025
Initial virtual Interviews will take place on Wednesday 17th December 2025
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.


