Senior Development Manager (x2)

Salary: Competitive depending on experience

Job Type: Permanent, Full Time

Location: Rhodes House, Oxford

We have an exciting opportunity for two experienced fundraisers to join the Rhodes Trust as Senior Development Managers. These are key roles in the management of the mid-level fundraising prospect pipeline, with the aim of proactively developing and implementing effective fundraising strategies to secure gifts.

About us

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows, and our most recent initiative called RISE.

About the role

The Senior Development Manager role will contribute meaningfully to the Global Advancement and Engagement function of the Rhodes Trust. The post holder will be expected to spend the greater part of their time writing proposals to Trusts and Foundations and identifying, meeting and cultivating current and many more new prospective donors primarily in the United Kingdom.

The duties of the Senior Development Manager role are broad and varied, and include:

• Working with the International Director of Advancement and Engagement to identify prospects with whom the Rhodes Trust will aim to develop significant philanthropic relationships.
• Developing and maintaining relationships with administrative officers of trusts and foundation with the view to developing long-term relationships.
• Gathering background information on trusts and foundation, including charitable objectives, giving levels, annual income and trustees; with the aim to submit compelling proposals.
• Developing a strong pipeline of diversified portfolio of 80-100 major gifts prospects, design and implement cultivation strategies and ultimately secure financial support for key strategic priorities of the Rhodes Trust.
• Collaborating with colleagues within the Rhodes Trust and its partner organisations to ensure high impact fundraising events for alumni, prospects and donors are successfully developed and delivered.

The ideal candidate for this role should have significant fundraising experience, and it will be important for you to always be very flexible and adaptable to changes. You must be proactive, result oriented, self-motivated with a strong drive towards getting out in the field, developing purposeful and effective relationships with prospective benefactors and connectors. Knowledge of current fundraising method and fundraising technologies will be very beneficial. Hybrid working will be required so applicants should be within a reasonable distance of Oxford.

Benefits of working at the Trust

At Rhodes Trust, employees receive a generous annual leave entitlement of 30 days plus bank holidays. We also offer a range of benefits including private medical insurance and USS Pension Scheme. In addition, the Oxford University Staff Card will entitle you to a range of discounts and free access to the University’s gardens, parks, libraries and museums.

How to apply

If you would like to find out more, please click 'Apply on Website' to view the job description and details on how to apply. Please note, this advert will close on Monday 21 February at 09:00 (GMT). Due to the current restrictions, initial interviews will likely be held via Zoom.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

Job Overview

Doctors of the World UK is part of the global Médecins du Monde network, which delivers over 300 projects in more than 70 countries through 3,000 volunteers.

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty or exclusion get the healthcare they need.

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £6m for overseas programmes, helped 7,000 service users here and fought for healthcare as a human right for all.

We work with and for:

• people in crisis, providing life-saving humanitarian healthcare in times of war and after natural disasters
• migrants in vulnerable situations, including by advocating for the right to healthcare across Europe
• people at risk of harm, especially from HIV and AIDS or hepatitis C, such as drug users and sex workers
• women and girls’ right to sexual and reproductive health

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

The Fundraising Manager role is a crucial part of the team, focusing on driving individual giving and community fundraising through social media platforms and the management, development and engagement of our email and direct mail supporter base.

We are a fun and friendly bunch in a small, but high-performing fundraising team with a significant portfolio of opportunities, which support our UK and international programmes and campaigns. We’re looking for a great new colleague, with a passion for raising funds and an appetite to help us reach new and diverse audiences to grow our supporter base and unrestricted income.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.

For more information on the role, including a person specification, please refer to the role profile.

How to Apply

To apply, please submit your CV, Covering Letter and additional information form using the application link below. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.

Applications which do not demonstrate the essential skills, knowledge, experience and competencies will not be shortlisted.

Expected Dates of Interview

W/C 28th February 2022

Leprosy is a treatable disease that still exists today. Due to fear and lack of knowledge, 3 million people in the world are living with undiagnosed leprosy and many more are suffering from prejudice and disability. Lepra is a global leader in the fight against leprosy and runs extensive programmes in India and Bangladesh. As we approach our 100th anniversary, we are seeking a Communications Manager who will be responsible for telling Lepra’s story to the world.

You will report to the Director of Fundraising and Communications, manage a small but talented team, and will significantly increase our national and international profile, elevating our media impact across a range of channels including digital, radio, video, and written publications. This will in turn support our donor acquisition strategy.

In delivering this, you will also work with colleagues in the UK, India, and Bangladesh. When the global health situation permits, you will have the opportunity to travel to some of our overseas programmes and engage with international stakeholders. 

You will have demonstrable experience in an externally facing communications role, with impeccable writing skills and a solid knowledge of website analytics tools.

More details, including a full job description, person specification, and how to apply are available on our website. 

St Benedict’s Hospice in Sunderland offers free care, advice and support for patients, and their families, who have a life-limiting illness. St Benedict’s Hospice has a long history and our experienced and professional, clinical and volunteer teams are committed to providing the highest level of care in the future.  Our supporters and donors are vital.  Each year hundreds and hundreds of people raise thousands and thousands of pounds to make sure that local people who are living through the most worrying of times are looked after and supported in a loving, dignified and caring way.

We are looking for an enthusiastic, creative individual to become an integral part of our small fundraising team.  You will ideally have experience across a wide range of fundraising activities including community, events and corporates, and have the passion and commitment to deliver challenging targets.  You will have a proven track record in building and developing relationships and be well used to delivering outstanding supporter care and stewardship at all times. 

If this sounds like you, we’d love to hear from you with your CV and covering letter.

• Closing Date: 9.00am, Monday 31st January 2022
• Interview Dates : Monday 7th or Tuesday 8th February 2022
• Salary: £28,000
• Hours: Full time, 37.5 hour per week
• Base: St Benedict’s Hospice, Sunderland
• Benefits:
  • 25 days holiday plus bank holidays
  • Options for flexible working including ad hoc working from home
  • Pension Scheme

This is a new role at CALM, joining a growing fundraising team. Our public fundraising has grown from £650k to £3m (end of financial year 2020/21) in the last five years, and we have thousands of donors and supporters who we work with annually. This role will help shape DIY fundraising at CALM, will lead and support two to three direct reports, and will work as part of a team to further improve the supporter experience and generate revenue for CALM’s work. You will work directly with our supporters, providing excellent supporter care, inspiring fundraising and ensuring our supporters are celebrated across CALM.

Why choose CALM?

• Unlimited annual leave

• Nine day fortnight where you will be paid for a full-time role, but every other Friday is a non-working day

• 6% employer pension contribution

• Healthcare cash plan

• Wellbeing and health support including 1:1 counselling sessions

• Progression opportunities within the business where and when appropriate

You will:

• Take a lead in improving the supporter experience for our do-it-yourself fundraisers across challenge events, community groups, and individuals

• Create supporter journeys in collaboration with with CRM lead and the communications team, using insight and data to drive improvements

• Work with the Supporter Operations Officer to develop and refine back-end supporter care processes

• Manage two to three direct reports to deliver excellent supporter experience and meet activation targets

• Work with colleagues on the communications team to meet supporter recruitment targets and develop use of social media in fundraising

• Consulting with the Supporter Care supergroup to ensure all supporters receive excellent care from CALM and that all guidance adheres to the Fundraising Regulator recommendations

• Working as part of a team on various projects across the organisation where fundraising and supporter care expertise is required

• Utilising available digital tools on a variety of platforms to drive revenue (eg streaming on JG; Fundraising Tools on Facebook)

• Attending CALM events to help provide a great experience for all attendees

Key skills/experience needed to assist with the above:

• Excellent understanding of charity fundraising and applicable legislation

• Excellent experience of customer service and/or supporter care

• Excellent experience of working with CRM database, preferably Salesforce

• Experience of using social media fundraising platforms to drive revenue

• Good experience of team management

• Ability to develop administrative processes and train others to follow them

• Good numeracy and literacy skills

• Empathy/awareness of issue 

Chance UK supports children aged 5-13 and families to develop social and emotional skills, building resilience to flourish in a changing world. We want every child to feel happy about themselves, realise their potential and be confident in their ability to build a bright future. . We know that if we provide the right support at the right time, children families and communities can thrive. We are committed to ensuring that their voices are heard and to play our part in ensuring that this happens so that there is a better, brighter future for al 

This is an exciting time to join the Chance UK team. In the past 3 years we have doubled the number of children and families we work with. In line with our Strategic Plan the organisation has grown to enable expansion into new geographic areas across London.

We have been running intensive mentoring programmes for 25 years and recently widened our portfolio to include school-based workshops and group work supporting the development of social and emotional skills and a parenting programme provided in a number of different settings.

Chance UK’s new Strategy places focus on strengthening our external voice. In addition to vital service delivery, Chance UK prioritise raising awareness for both families and professionals at this critical time of increased need.

As the need for our work continues to increase, our goal is to maintain our momentum of growth. In 2021 we launched an exciting new 5-year Strategy supported by a financial plan to enable our services to reach more children and families across the UK, strengthen the system to better service the communities we support, and work in a place-based way to make lasting change.

About the role

The Partnerships Manager role is crucial for our small but mighty Fundraising team, in helping to raise funds to enable Chance UK to achieve this growth and expansion of our impact. In preparing for the next stage of our Strategy we are looking to increase and diversify our income in a sustainable way. This will include major focus on building a wider strategic corporate partnerships portfolio which the Partnerships Manager will have a key part in delivering.

We are looking for an experienced and motivated individual who will bring energy and ideas to help us inspire and engage corporate partners and to convert opportunities into successful outcomes.

You will be pivotal to the organisation as we pursue our ambitious 5-year strategy to diversify and grow services sustainably to support children and young people and their families 

As part of a small team, you will work flexibly to support the wider funding portfolio to support income generation and fundraising more broadly including campaigns, community fundraising and trusts and foundations.

Chance UK welcomes applications from those from Black, Asian, and other Minoritised Ethnic backgrounds, LGBTQ+ candidates, candidates with disabilities and also those with lived experience of the issues we work on, including: exclusion from school, being a parent of a child who has been excluded or who has additional social, emotional or behavioural needs. 

Job Description

New Business

• Work together with the CEO and Senior Management team to develop and drive long term high value partnerships. 

• Show creativity and resourcefulness, to not only identify current existing opportunities, but to conceive and develop new opportunities outside of traditional charity partnerships.  

• Prepare and deliver proposals with strong cases for support to engage companies in Chance UK’s work – targeting both CSR and marketing teams. This could include cause related marketing, events, sponsorships and social media activity.  

• Develop a Fundraising Toolkit to inspire support and help guide partners through their fundraising efforts. 

• Build a base of corporate prospects who are interested in supporting Chance UK, working with colleagues across the organisation, including Trustees, and where appropriate existing donors and their networks.

• Convert prospects into donors, by developing relationships through (where possible) face to face meetings, hosting events, thoughtful communication, networking, writing proposals and making presentations.  

• Ensure all active and potential corporate partners receive an excellent level of service, understand clearly the work of Chance UK, and feel positive about all their points of engagement with the organisation.

• Work closely with the Programmes team in preparing funding proposals, and liaise with others in the organisation to select appropriate projects/asks.  

• Ensure all Chance UK’s corporate fundraising meets appropriate charity law, and follows industry best practice, in particular Institute of Fundraising guidelines and Data Protection legislation.  

• Ensure the database is kept up to date with corporate relationships, and to keep and maintain up to date records of activity.  

• Ensure agreements are in place which set out the expectations and requirements of each corporate partner, ensuring each partner is made aware of Chance UK’s commitment to Child Protection and has received the Child Safeguarding Policy where needed.

• To undertake other duties as directed by the Head of Income Generation or CEO 

• Lead on approaches to corporates, major donors (70% of your time) and support to wider account management and fundraising initiatives (30%) 

Account Management

• Lead on Account Management activity ensuring partners and donors understand the impact of their giving and Chance UK can support a calendar of activity.

• Create effective relationships and exciting activity plans to inform and motivate staff to support and raise funds for Chance UK.

• Support with managing high-level donor relationships as needed. 

Planning and Development  

• Work closely with the Head of Income Generation and the CEO to create and deliver strategies and plans to develop and grow Chance UK’s Corporate Fundraising offering.

• Set annual budgets for income and expenditure, along with the Head of Income Generation, and provide regular updated forecasts  

• Be accountable for the delivery of an element of the budget and share accountability for the delivery of the wider Fundraising team income. 

• Give consideration to cost efficiency at all times  

General Responsibilities

• To support team members where necessary to achieve our goals as a team.

• To be an advocate for developing systems and processes specific to fundraising. 

• To regularly update activity on the CRM database. 

• To support with communications including generating and posting social media content, the preparation of case studies and donor communications.

• To carry out all tasks and responsibilities in accordance with Chance UK’s ‘Principles and Practices’ and contribute to the development of these in the light of organisational experience and learning. 

• The post-holder may be required to contribute in other areas not specifically outlined above to support the overall work and mission of Chance UK. 

Person Specification 

Essential Skills and Experience 

• Experience of building new business strategies in a corporate fundraising environment with up-to-date knowledge of funder priorities, strategies and application criteria, particularly in the area of corporate giving. 

• Experience of researching, developing new business pipelines and managing multiple points of contact.

• Demonstrable experience of fostering new relationships, generating leads, and experience of stewardship. 

• Proven track record of developing and writing successful proposals, applications, and business documents. 

• Demonstrable experience in a new business development environment with direct experience of successfully securing corporate new business. 

• Demonstrable success in generating income/sales and achieving financial targets. 

• Experience in developing business partnerships which will support the sustainability of the organisation and enable growth (financial, pro-bono and in-kind support) 

• Ability to think innovatively and strategically to support income generation.

• Ability to liaise with senior representatives in corporate organisations and businesses.

• Excellent influencing and negotiating skills. 

• Good team working skills. 

• A self-starter with the ability to manage time effectively.

Desirable 

• Have an understanding and experience of Child Safeguarding

• Understanding of and/or sympathy to the issues of early intervention and prevention   

• Experience of delivering a communications plan 

• Experience of delivering fundraising campaigns and supporting on communications

• Experience of fundraising through major donors, alumni and trust and foundations

• Confident public speaker 

• Experience of creating content to support fundraising (case studies, case for support) 

• Experience of running successful fundraising events

• Experience of using salesforce of similar charity database  

• Knowledge and understanding of UK fundraising laws and best practice  

• Understanding of budgets, financial reporting and strategies  

• Fundraising qualification 

The Community Foundation for Surrey brings together local donors and those acting to provide positive solutions in our communities for local people and disadvantaged individuals.

Our Foundation awarded over £4M in grants in 2020-21 to help our community, more than we ever have in our history, but there is still more to be done. Come and join us at this exciting time to help us ensure that everyone in Surrey has hope.

We offer an excellent working environment in a culture that is genuinely supportive, consultative and flexible. We believe in promoting talent from within the organisation and ensure every member of the team has access to training and development opportunities.

We strongly believe that the key to our success and our ability to deliver the highest standards of grant-making and donor service is the team of people that we employ.

Philanthropy Manager

The role of the Philanthropy Manager is an exciting new post which will be critical to supporting CFS to achieve its ambitious growth plans over the next few years.

The successful candidate will be working closely with the Director of Philanthropy and other Senior Leadership Team members to coordinate a significant pipeline as well as being responsible for their own portfolio of relationships.

Key responsibilities include:

• Directly manage, steward and grow a portfolio of existing donor funds, ensuring we meet the aims set out in the donor’s bespoke fund agreements with us;
• Develop and manage an exciting plan of donor engagement initiatives, such as unique events, visits to charities, regular donor meetings and updates on the wider work of the Foundation;
• Maintaining accurate donor records and budget information.

Detailed Responsibilities:

Digital Communications

Stewardship and Development of Existing Donors

• Support the Director of Philanthropy by developing, delivering and monitoring the Existing Donor Engagement elements of the Development Plan;
• Develop, cultivate and strengthen excellent relationships with the Foundation’s portfolio of existing high net worth donors who hold established donor advised funds with CFS, demonstrating exemplary donor care;
• Ensure regular, high-quality stewardship and engagement of existing donors to ensure the Foundation is consistently meeting the philanthropic goals of the donor, as outlined in their Fund Agreements;
• Secure planned donations from donors and support the Director of Philanthropy to ensure the budget forecast is kept up to date;
• Develop stewardship plans for all existing donors/fund holders and co-ordinate a programme of activities, such as intimate dinners and donor gatherings, to increase Donor engagement;
• Regularly share funding applications with donors for their consideration, in line with criteria, timings and amounts outlined in their bespoke Fund Agreements;
• Co-ordinate regular communications with existing donors about their donor funds including updates on progress of grants from their funds, thank you’s from grantees and End of Grant reporting;
• Arrange for donors to visit the charities and projects they are supporting and accompany donors at such visits so they can see the impact of their giving first hand.

Internal Relationships and other tasks

• Develop close working relationships with the Foundation’s Grants Team to keep abreast of funding needs across the county;
• Attend and actively participate in quarterly Grants Committee and Grant Applications pipeline meetings to increase knowledge of and keep up to date with the charities, organisations and initiatives the Foundation supports;
• Action and resolve ad-hoc queries and requests from donors as they arise;
• Support the Director of Philanthropy in the development of an annual donor survey;
• Maintain the donor database with up-to-date activity.

What we are looking for:

We are looking for someone who is passionate about making a difference by working in the voluntary sector. You will be target driven and have an impressive recent track record of growing and developing a portfolio of existing high net worth supporters and securing 6 figure sums.

You will have exceptional relationship building skills and able to ensure a first-class cultivation and stewardship journey for our valued donors – connecting philanthropists to the charities and causes they care about most to ensure that they are consistently achieving their philanthropic goals.

What’s really important to us:

Experience

• At least 2 years’ experience in an Account Manager, Major Gifts Manager or similar role, directly managing relationships with HNWIs;
• A strong understanding of what motivates philanthropists;
• Demonstrable experience of securing 6 figure donations from established donors and experience of stewarding donors through the full life cycle of major gift solicitation;
• Experience of delivering on time within a target driven environment.

Skills

• Exemplary relationship building skills, able to develop rapport with individuals of all levels of seniority or background;
• Strong and persuasive communicator including excellent verbal and written skills;
• Ability to identify and respond to opportunities and to bring originality of thought to meeting the needs of the organisation;
• Strong organisational skills with the ability to plan and prioritise own work load to meet deadlines;
• A self-starter, able to act on own initiative;
• Ability to work effectively under pressure and to demonstrate a professional approach in a range situations.

The icing on the cake:

• Fully computer literate including Word, Excel, Power Point and use of CRM databases (ideally Salesforce) or willing to undertake training.
• Passionate about making a difference to the community of Surrey;
• Committed to customer care and the provision of high quality services;
• Committed to the Mission, Vision and Values of the Community Foundation for Surrey.

Benefits:

PENSION: The Foundation has an automatic enrolment workplace pension scheme  with  NEST  and  will  pay, on  behalf  of  the employee,  6%  of  the  basic  annual  salary  (in  addition  to  the basic annual salary).

HOLIDAYS: 25 days holiday per annum, in addition to public holidays pro rata.

An additional days leave is awarded for every 3 years’ of continuous service up to an agreed maximum of 30 days leave.

Staff may also take an additional 2 days leave to undertake voluntary work for a charitable cause, at the discretion of the Chief Executive.

LOCATION: The post-holder will be based at the Foundation’s offices in Woking but the offices may move within the area. We are currently operating a hybrid working pattern with staff attending the office a minimum of one day per week (currently Monday) with the option to work remotely where appropriate.

TRANSPORT: Car mileage allowance for travel in connection with work

PROBATIONARY PERIOD: 6 MONTHS

You will be responsible for the ongoing strategic development, contract management, quality assurance and operational delivery of Salford Foundation’s Targeted Adult Support Services.

Introduction
Salford Foundation is a social inclusion charity working across Greater Manchester and the North West.  We want to create a fair society in which everyone has the opportunities and resources to reach their potential.  Our services and support reach over 9,000 people each year, helping those with a wide range of needs. Our Targeted Adult Support function covers three key areas of delivery: education and training; rehabilitation; and health and wellbeing. This new post has been created as part of a restructure, which is required due to growth in the charity’s activities.

The Role
You will have a significant experience of successfully, designing, delivering, managing and monitoring projects and activities within the charitable or public sector. You will have good working knowledge of the remits covered by our Targeted Adult Support Team and be a highly motivated, values-driven manager. You will have responsibility for the ongoing strategic development, contract management, quality assurance and operational delivery of our Targeted Adult Support projects.

Closing date is Thursday 10th February 2022, 12 noon
Interviews will take place on Thursday 17th February 2022

Equality & Diversity: We are a disability confident, inclusive community and are committed to equality, diversity and inclusion. We welcome applications from all people.

JOB DESCRIPTION

Key tasks and responsibilities

1. To provide inspirational leadership for the employability, rehabilitation and health and wellbeing services, which collectively comprise the Targeted Adult Support function.
2. To act as the lead contract and grant manager for projects within the team, liaising with key management personnel representing funders. To ensure projects are delivered flexibly and responsively to meet people’s needs and contractual KPI’s.
3. To line manage, train, develop, support and supervise agreed members of staff.
4. To engage with and build relationships with key stakeholders including: public sector partners, corporate partners, prime contractors and training providers to enhance service development and operational delivery.
5. To work collaboratively with the CEO and the Business Development Manager in developing the Team’s strategy and funding plans; to identify new service development or market opportunities and help to secure grant and contract income.
6. To manage the team’s budgets, liaising with the Business Manager and Finance Team, ensuring compliance with internal and external financial procedures.
7. To act as a ‘senior practitioner,’ promoting best practice, encouraging solution-focused approaches and supporting the development of staff and volunteers.
8. To lead the team’s implementation of project life cycle, contract management and quality assurance processes; with responsibility for monitoring and reporting to external funders, ensuring timely and accurate submission of financial claims and monitoring data.
9. To prepare and submit accurate and timely quarterly, impact and progress reports to SMT and the Board and other management information, as required.
10. To create a strong, collaborative team ethos within Targeted Adult Support, enabling people to work cross-functionally and to support one another effectively.

Other Tasks

1. To act as an ambassador and promote Salford Foundation’s services to stakeholders at meetings and networking events and through social media and other communications, including our website. 
2. To attend supervisory sessions, training and development, briefings and networking events to keep up to date with relevant legislation, policies and best practice.
3. To implement and comply with all Salford Foundation’s policies and procedures including Safeguarding Policy, Health and Safety Policy, Data Protection and Confidentiality.
4. To undertake any other tasks of a similar level of responsibility as requested by the CEO or another member of the Senior Management Team.

PERSON SPECIFICATION

Knowledge and Understanding

• Detailed working knowledge of at least one key area of the Team’s delivery: rehabilitation, training and employment or Health and Wellbeing
• Broad knowledge and understanding of themes and issues within the Targeted Adult Support portfolio of services
• Understanding of the needs and priorities of external funders
• Knowledge and understanding of management systems, processes and techniques
• Applied knowledge and understanding of relevant legislation and best practice, including safeguarding, health and safety, HR, equality and diversity and GDPR

Experience

• Significant and substantial experience of managing projects or services, within the charitable or public sector
• Significant and substantial experience of managing, coaching and developing staff
• Significant and substantial experience of managing and reporting on KPI’s and meeting targets
• Experience of managing external funding
• Experience of working with disadvantaged and/or vulnerable people and multi-agency working/ liaison

Skills, Abilities & Qualification

• A professional qualification or demonstrable continuous professional development, relevant to the Team’s functions
• Excellent interpersonal and communication skills with the ability to influence and negotiate with key decision makers
• Ability to work autonomously, plan and prioritise own workload
• Good numeracy and literacy skills with ability to analyse and present data
• Good IT skills including Microsoft Office, proficient in diary management, Word & excel and databases
• Intellectual curiosity, with a demonstrable ability to learn and develop ‘on the job’

Values and Attitudes

• A ‘can do’ attitude focused on solutions and continuous improvement
• A team player, sensitive and responsive to the needs of others
• Commitment to equality, diversity and inclusion
• Commitment to maintaining personal and commercial confidentiality
• Commitment to Salford Foundation’s core values

Special Conditions

• The post is subject to an enhanced DBS check
• A driving licence and access/use of a car is essential for this role
• Flexibility is required including occasional early morning, evening and weekend working

We are seeking an experienced insightful and dynamic Individual Giving Manager to help Nottingham Hospitals Charity take its individual giving income to the next level. As one of our most important income streams, we are looking for someone with a strategic and analytical mind to help guide and inform our next steps.

You will have a keen understanding of the importance of donor acquisition and retention, recognise the importance of working collaboratively with other income streams and be able to work closely with our marketing team. You will be well versed with Raiser’s Edge Database and understand the importance of GDPR in your everyday work.

If you are looking to join one of the best performing NHS charities in the UK with a friendly and innovative team then we would like to hear from you.

As an equal opportunities employer, Nottingham Hospitals Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

Nottingham Hospitals Charity offers a flexible working policy.

This is a new role at CALM, joining a growing fundraising team. Our public fundraising has grown from £650k to £3m (end of financial year 2020/21) in the last five years, with Challenge events being our largest area of income historically. This role will help shape third party challenge event fundraising, lead and support one direct report, and will work as part of a team to further improve the supporter experience and generate revenue for CALM’s work.

You will work directly with our supporters, managing relationships with high level fundraisers, providing excellent supporter care, inspiring fundraising and ensuring our supporters are celebrated across CALM.

Why choose CALM?

• Unlimited annual leave
• Nine day fortnight where you will be paid for a full-time role, but every other Friday is a non-working day
• 6% employer pension contribution
• Healthcare cash plan
• Wellbeing and health support including 1:1 counselling sessions
• Progression opportunities within the business where and when appropriate

Responsibilities

• Lead on delivering and developing our calendar of promoted challenge events.

• Coordinate the purchase of event places, scheduling of staff for event attendance and producing relevant risk assessments and production schedules. 

• Responsible for on the day charity presence and supporter experience at events.

• Work with colleagues on the Communications team to meet supporter recruitment targets.

• Work with our CRM Lead and Communications team to create supporter journeys that use data and insights to: increase fundraiser activation rates, increase average revenue per fundraiser, and reduce event attrition rates. 

• Account manage high level fundraisers to maximise income opportunities.

• Work with the Supporter Operations Officer to develop and refine back-end supporter care processes.

• Manage one direct report to deliver excellent supporter experience and meet targets.

• Work as part of a team on various projects across the organisation where fundraising and supporter care expertise is required

• Utilising available digital tools on a variety of platforms to drive revenue.

• Attending CALM events to help provide a great experience for all attendees

Skills and experience

• Excellent understanding of charity fundraising and applicable legislation

• Excellent experience of customer service and/or supporter care

• Excellent experience of working with CRM database, preferably Salesforce

• Experience of working with third party event suppliers and their console platforms

• Experience of using social media fundraising platforms to drive revenue

• Good experience of team management

• Ability to develop administrative processes and train others to follow them

• Good numeracy and literacy skills

• Empathy/awareness of issue 

This post can be home based with requirement for occasional travel and overnight stays across the UK.  Our offices are based in Kentish Town in London.

The postholder will be a champion for Salesforce, working with others to ensure that it is used as a core system in the organisation.   

AIMS OF THE POST

• The Salesforce and Data Manager has responsibility for effectively developing, implementing, monitoring and managing the Salesforce Database and its efficient engagement with all other systems and software used by the organisation as well as the individuals using it.  The postholder will be a champion for Salesforce, working with others to ensure that it is used as a core system in the organisation.

APPLICATION PROCESS

Written application:

• Factual CV (1 or 2 pages).
• Supporting statement saying why you would like the job and how you meet each of the points on the person specification (up to 3 pages).

Closing date: Tuesday 1st February 2022 at 12pm

TASKS AND RESPONSIBILITIES

Key responsibilities:

1. Develop, implement and maintain the Anne Frank Trust UK’s Salesforce Database to ensure accurate data collection and analysis, relevant outcomes and impact reporting
2. Help to develop and oversee a data quality assurance process, ensuring that the data collected is full and robust and used accurately across the organisation
3. Maintain data quality, build reports and create data insights
4. Identify how to refine and improve the internal management and use of the Salesforce Database
5. Ensure data hygiene by preparing and running appropriate data checks on a regular basis
6. Work closely and support the Education, Fundraising and Operations teams to understand their needs and support their work
7. Conduct research supporting the need for our work and into the efficacy of our programmes
8. Work with external consultants, partners (e.g. University of Kent) and funders to implement and manage evaluation frameworks that meet all needs
9. Develop and support the implementation of new or amended evaluation frameworks with the Anne Frank Trust delivery staff, ensuring that tools and processes are understood and used, helping staff to gather data effectively and gain feedback on progress.
10. Work with the Fundraising and Database Officer to support and enhance Salesforce work in the Fundraising team
11. Work with the Education team managing and monitoring information on all projects alerting appropriate staff if these are not on track or meeting targets.
12. Provide training for staff to ensure appropriate and consistent use of salesforce.
13. Keep up to date with developments in Salesforce to ensure the Trust remains on the cutting edge of Salesforce use.
14. Liaise with our Salesforce partner, IT support Contractor and Web provider to ensure Salesforce is embedded and link to the Trust’s IT provision. 
15. Analyse all data collected, drawing conclusions and making recommendations on how to improve our programmes and the way we measure impact including internal data to evidence impact and support production of annual impact survey
16. Help to manage communications with all Anne Frank Trust staff, ensuring that all staff are up to date with developments on the impact and evaluation strategy, and have access to up-to-date statistics and analysis.
17. Internal - use data to produce bespoke reports and develop dashboards to provide information and support strategic decision making
18. External - use data to support the production of reports for service users, funders and donors
19. Develop and create reports as and when required
20. To undertake a continuous process of professional development and self-reflection, participating in training, and keeping up to date with best practice especially around latest developments in Salesforce and its applications.
21. To be managed through close two-way communication with line manager, including monthly one to one Support & Supervision sessions and an Annual Appraisal.
22. To be a collaborative team member with colleagues, participating in staff meetings and contributing to the development, cohesion, productivity and team fun of the organisation as a whole

Person Specification

Experience

1. Experience of working paid or voluntary of operating and developing Salesforce in a Charity
2. Experience of conducting research, producing reports, managing and developing research pr projects, manipulating and interpreting quantitative and qualitative data into CRM systems
3. Experience of working with change and supporting individuals with it
4. Experience of engaging effectively with a wide range of people

Knowledge

1. Evidenced working knowledge and track record of Salesforce and Salesforce Lightning and associated Salesforce ‘apps’ to support a Charity (the Trust is currently using Smart Suite)
2. Understanding of how a charity works
3. Understanding of confidentiality
4. Appreciation of the importance of carrying out key data processes in a secure, compliant and accurate way
5. Ability to interpret and analyse existing datasets
6. Demonstrable understanding of the purpose of databases within an organisation
7. Ability to review information and use it to inform strategy and practice including turning data into information

Skills and abilities

1. Practical, methodical approach to solving problems and attention to detail
2. Organised, with the ability to work on own initiative, to multi‐task and work in an environment with competing deadlines with minimal supervision
3. Ability to work flexibly and collaboratively as a member of a team.  Creative, with a can-do attitude and willingness to learn and help others to learn. Ability to build self-resilience and help others build theirs.
4. Ability to train staff and have empathy for those who may not understand complex information and the language of Salesforce.

Values and personal qualities

1. Enthusiasm for Anne Frank and the work of the Trust, including a commitment to the Trust’s strategic direction to greater youth empowerment and creativity.
2. A deeply held belief in equality and diversity.
3. Passionate commitment to the wellbeing and empowerment of young people.
4. Willingness to travel regionally and across the UK, and to work evenings and weekends when required.

Disclosure Barring Service (DBS)

1. All roles and employees at Anne Frank Trust UK are subject to the completion of an enhanced DBS check

APPLICATION PROCESS

Written application:

• Factual CV (1 or 2 pages).
• Supporting statement saying why you would like the job and how you meet each of the points on the person specification (up to 3 pages).

Closing date: Tuesday 1st February 2022 at 12pm

Join our successful Trusts and Statutory Team as our Trusts and Statutory Manager. Reporting to the Deputy Head of Trusts and Statutory, you will manage a number of high value grant partnerships and lead on prospecting and applying for high value bids. You will manage key relationships with funders, as well as coordinating cross-organisational responses to large opportunities. You will be joining a dynamic team with big ambitions for growth, in a well-established Fundraising department and will have an opportunity to make a considerable impact on our work.

The team frequently punch above our weight, recent successes including six figure partnerships with Clean Air Fund, Fidelity, and NHS England amongst others. This role will be responsible for building on this success ensuring that we continue to win new relationships with Trusts, Foundations and Statutory donors that match our core and programmatic priorities, as well as managing a healthy pipeline of existing funders. Focusing on maximising income through multi-year, strategic relationships that meets both ours and the funders needs.

One person in five in the UK is affected by lung disease. As the only UK charity for people affected by all lung diseases – from mild asthma through to lung cancer – the Asthma UK-British Lung Foundation is here for every one of them. We provide support, fund vital research, and campaign for better prevention, treatment and care.

You will be an experienced manager who thrives on building and winning high-value transformational partnerships with a proven ability to build excellent relationships and networks to deliver our ambition.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme.

This is a fantastic opportunity to contribute to an organisation committed to supporting everyone whose life is changed by lung disease.

Please ensure the file name for your CV and application form includes your full name

Please note that CV’s in isolation and any applications received after the closing date will not be considered.

Location: Hybrid working between home and the Mansell Street Office, London.

Salary: £34,000 - £37,000 per annum

Permanent Contract  

ABOUT THE ROLE 

As Senior Development Manager (Trusts & Foundations) you will play a crucial role at music charity World Heart Beat, driving forward our fundraising by building on a strong base of trusts, foundations and statutory support. In your role you will lead on trusts and foundations revenue funding applications and stewardship, as well as playing a part in World Heart Beat’s wider fundraising.

This is a critical yet exciting time for us as we make the move into our new digital education and concert venue in Nine Elms; looking to capitalise on the new funding relationships created through our successful capital campaign and COVID response programmes; and launch new professional development programmes extending our reach nationally.

You will be supported in the post by our Director of Philanthropy, Partnerships & Commercial, alongside the wider executive and delivery teams and a highly engaged Board of Trustees and Youth Board.

If you are an accomplished bid writer looking to take on your first senior level position, or are a more senior candidate who may be returning to work after a pause in your career, or are looking to balance a role with wider parenting and caring responsibilities, or would simply like a change of organisation, we would love to hear from you!

The post-holder will have considerable experience of related fundraising activity and will report in to the Director of Philanthropy, Partnerships and Commercial.

KEY RESPONSIBILITIES

• As lead grant bid writer, including for large multi-year requests, to shape considered and compelling approaches and accompanying budgets in liaison with our Community & Events Producer, Artistic Director, Finance Manager and wider team – creating bids which bring to life World Heart Beat’s work and are aligned to funders’ priorities and interests
• To conduct regular trusts and foundation research to support pipeline development
• Help build and maintain strong and trusting supporter relationships through cultivating and stewarding grant and public funding, including through engagement opportunities with our work, invitations to relevant events and liaison regarding grant delivery
• In collaboration with colleagues, to monitor progress and delivery against confirmed grants and produce timely reports and updates
• Support and oversee recording of evaluation metrics agreed with funders and collecting evidence of impact
• Maintain thorough records of all fundraising work to include updating our database (Donorfy), logging bids submissions and expected outcomes, keeping a reporting schedule
• Involvement with the submissions, reports and drawdowns required as an ACE NPO funded organisation
• Play a role in the wider fundraising work of the organisation including stewardship of donors, patrons and corporates and hosting events
• Identify and engage with future philanthropic trends and to maintain a strong overview of the current trust and public funding landscape

PERSON SPECIFICATION

Skills and Experience

• Track record of securing 5-figure grants and multi-year commitments from a range of trust and public sources and delivering against set fundraising targets
• Some experience of supporting other areas of fundraising
• Experience in contributing to organisations’ overall fundraising and/or trust funding strategies and targets
• Ability to influence, inspire, and persuade people in written form and to tailor approaches to funders’ different priorities and interests
• Experience of working with colleagues from across teams to iterate fundable projects, define project budgets and gather evidence of impact
• Experience of funder research, stewardship and reporting and familiarity with fundraising database(s)
• Commitment and flexibility to carry out varied responsibilities within a small team
• A passion for music and/or arts with a social purpose, commitment to opening up access and ensuring diversity across the sector

ABOUT WORLD HEART BEAT MUSIC ACADEMY

Founded over a decade ago, World Heart Beat Music Academy (WHB) provides excellence in music education and performance. World Heart Beat is fast becoming one of the most prominent music charities in the country for providing grassroots, non-selective, richly diverse, music education programmes for children from a vast array of backgrounds. We are proud that in 2018, we were awarded National Portfolio Organisation (NPO) status by Arts Council England.

World Heart Beat Music Academy provides music tuition and personal development opportunities after school, in the evenings, on weekends and school holidays. 350 children and young people between the ages of 5 and 25 years, who are based in Wandsworth and the surrounding London boroughs, come to us every week (many of them more than once). Wandsworth is one of inner London’s largest boroughs and it suffers from extreme social polarisation. We remove barriers by providing bursaries and free instruments and work closely with partners to engage those most in need.

Opening a vibrant new music education centre and venue

Selected by London Borough of Wandsworth and developers Eco-World Ballymore from a competitive field of 42 cultural organisations, World Heart Beat has been awarded a 750 m2 building in Embassy Gardens in the heart of Nine Elms, on London’s south bank (part of the largest regeneration area in Europe). The facilities will comprise 110-seat auditorium, state-of-the-art recording studios, 3 x teaching / rehearsal spaces and a community café and will enable us to provide a world-class music-led education and performance centre that promotes a global music programme, extends our reach to audiences and promotes social cohesion.

We plan to commence operation in May 2022, and will formally launch in September.

HOW TO APPLY

Please provide a copy of your current CV together with a covering letter and EO Monitoring form explaining why you are interested in the position and how your skills and experience aligns with the person specification. Please include the names of two referees, one of which must be your most recent employer. References won’t be taken up without your consent.

Application Deadline: Monday 21 February 2022 (midday)

Interviews: Tuesday 1 March 2022

Analytics Manager

A brand new and exciting opportunity has arisen for an Analytics Manager with knowledge of SQL to join this hugely well-respected charity based fully remote. As the Analytics Manager you will be helping lead and grow the data function within this charity, through strong SQL and PowerBI knowledge.

This is a brilliant opportunity for an Analytics Manager who is looking to work for a personally rewarding charity and help match the needs of the organisation with the insight and analysis output of the Data team. If you are currently a Senior or Lead Data Analyst with good knowledge of SQL and PowerBI, along with some experience within line management and a keen interest to run a successful Data team then this would be perfect for you!

The Analytics Manager will benefit from flexible working, a great work life balance and a 35 hour working week and the ability to work from home.

Skills that are required for an Analytics Manager are:

• Experience in SQL and PowerBI
• The ability to lead successful projects
• Some line management experience would be beneficial
• Keen to learn with ability to work with stakeholders

Data Insight Manager / Senior Data Analyst / Lead Data Analyst / SQL / PowerBI

Salary: £41,000-£44,000 + flexi working, 35 hours, market leading pension & amazing working environment

Location: Fully Remote

Apply now for immediate consideration regarding this excellent opportunity
Understanding Recruitment is acting as an employment agency for this vacancy.