Database Marketing Executive Jobs
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.
Hours: Full-time. Applications for four-day contracts are welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Tuesday 22 April.
Shortlisting date: Wednesday 23 April.
Interviews: 29 and 30 April.
About the role
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.
The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.
We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.
This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.
They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
The client requests no contact from agencies or media sales.
Our dynamic programme and grants team at Youth Futures is looking for a capable, proactive person to provide administrative support to ensure the smooth running of our grant-making lifecycle.
The key purpose of the role is to help the team embed and further enhance our grant management processes. This will include administering our grant database, checking payments, dealing with enquiries and overall record keeping. You will support the coordination of grant making processes from end-to-end, facilitating clear communication and effective collaboration across internal colleagues and our grant administration partner.
You will bring a proactive, hands-on approach, supporting multiple internal customers and strands of activity while working to tight deadlines. The role would be a great opportunity for someone interested in youth employment or grantmaking to gain relevant experience and exposure to our work. We are expanding our Programmes & Grants team and have a number of opportunities available.
This is a part time role (22.5 hours per week) and can be based at any of our hubs located in London, Birmingham or Leeds.
For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
Job Title: Head of Operations & Development
Salary: Circa £35k pro rata (Annual review)
Hours per week: Part time 25/30 hours per week. Occasional weekend and evening work required
Start date: Immediate start
Location: Hybrid working
Reporting to: Chair of Board of Trustees
Managing: A small team comprising two Office Administrators (one working from home and one based in the office in Hertfordshire, one Finance Manager (home based), one Volunteers and Recruitment Manager (home/office based). All are part time.
Do you have a passion for bringing women together and are eager to try new experiences?
Do you want a role that allows you to make a difference to people’s lives?
We are looking for a Head of Operations & Development to lead our wonderful organisation as we continue on our journey modernising and positioning ourselves as the go-to place for women who want to connect with others, broaden their horizons and engage in stimulating and fun conversations with others.
Who we are
NWR is a membership organisation for women that has been bringing women together for over 60 years. We have over 300 groups across the country who meet for informal chats, activities and discussions. NWR members can also participate in online events, talks, conferences, specialist Facebook groups and more. Women of all ages are welcome to join.
NWR is open minded, welcoming, friendly, respectful interested in all issues particularly those relevant to women's lives. NWR is not political nor religious and does not campaign nor fundraise.
What will you do
We are recruiting for a pivotal role in this national organisation, which has 5000 members in
310 groups around the UK. Leading a small, dedicated and hardworking team you will oversee and successfully manage all elements of running the organisation including membership, marketing, finance, and staffing. You will work with a high level of efficiency, meeting essential deadlines and maintaining and improving the internal functioning of the organisation.
A strategic thinker, strong communicator and people person, you will be an excellent team player with experience working in a small organisation where everyone plays a key part and has the drive and creativity to overcome challenges
The successful applicant will be responsible for the implementation of the strategic plan, taking the organisation forward and significantly increasing membership. They will also develop and deliver innovative and relevant member benefits to engage existing members and promote NWR.
Key Responsibilities
· Manage and deliver the operational plan
· Manage the financial resources and expenditure of the organisation
· Oversee the smooth running and internal functioning of the organisation
· Build and maintain relationships with key stakeholders
· Identify ways to ensure the organisation’s offering remains relevant and enticing to new and existing members
· Create and implement a marketing strategy to grow the organisation,
· The line management of all staff and personnel matters.
· Work with the Chair of Trustees to ensure robust governance systems and policies are in place.
· To be the interface between staff and Trustees
· Contribute to the Strategic Plan and future development of NWR with the aim of significantly increasing the membership.
· Adopting a proactive and innovative role in managing and delivering national and regional events to attract new membership and engage current members.
· Actively engage the concept of partnership working to increase and promote the presence and public awareness of NWR.
· Identify areas for growth and development of the organisation.
· Overseeing production of NWR magazine
Benefits
· Hybrid working
· NEST pension scheme
· Free on-site parking
· Friendly and supportive working environment
· 35 hour working week (FT)
Annual Leave
NWR's holiday year runs from 1 January to 31 December. In each complete year
full-time employees are entitled to 23 days paid holiday per year, plus 8 statutory days for the Bank Holidays
***Important***
Please upload your CV with a covering letter by clicking on ‘Quick Apply’, to demonstrate your suitability to excel in this role,
You must refer to the attached Person Specification in your application.’’
The client requests no contact from agencies or media sales.
Harris Hill is searching for an Alumni and Development Executive for around 3 months to cover a leaver.
This role will need to start around the 22nd April for a handover with the current postholder. The post can be 3, 4 or 5 days per week but on the understanding that this be hybrid based with the need to attend their numerous sites, depending on alumni events.
This role has sites in London and Surrey, so you may need to attend either for specific events. This could be a couple times a month to a few times a week during holiday periods. These essentially correlate to alumi tours of the schools. You would know about these a couple weeks in advance and you would have some power to book these in dates and times that work. This does mean that a driver would be essential so you can get to the location. It is also noted that you could potenitally do the tour and go back and work from home.
Your position in this organisation will be to support the alumni programme. This will include alumni engagement, fundraising, events and other general support. This will include:
Being first point of contact for families of Alumni.
Networking Alumni and families
Overseeing tours of the schools.
Monitor Alumni inbox.
Maintaining database
Events support - tickets and registrations.
Social media- write posts and work with marketing events.
More details can be provided but the above is the main focus for the interim period.
This role also has the opportunity of going permanent,
If you would like to find our more about this opportunity, please get in touch.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Relate is a household name and the UK’s best-known provider of specialist relationship counselling services. We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community. We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.
This is where you can make a difference to us. As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities. You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.
Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day.
Key Responsibilities
- First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
- You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
- You’ll be able to demonstrate the ability to define and action a go-to-market plan.
- Naturally, we expect first-class demonstrable sales-skills including the ability to:
- Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.
- Develop a pipeline of qualified prospects.
- Negotiate and close deals with a seven-figure value.
- Build and maintain strong relationships with key clients and partners, ensuring their needs are met andexceeded.
- Provide detailed reports on business development activities, including market analysis, sales forecasts, and revenue projections
- Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
- Deputise for the National Partnerships Director at Executive Leadership meetings
- Represent Relate at a range of events to promote the brand and the service offer.
- Contribute to annual budget and strategic planning cycles.
- Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.
Education and Training
- Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
- BA Hons (desirable)
Demonstrable Experience and Knowledge
- Substantial proven experience in business development, b2b sales, or a similar role, in the service and/or not for profit sector
- Track record of securing seven-figure contracts.
- Strong understanding of sales principles and customer service practices.
- Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
- Understanding of market drivers in the EAP/staff benefits sector.
- Strong track record of achieving or exceeding income targets.
Abilities and Skills
- Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
- Ability to think strategically and analytically, with a problem-solving mindset.
- Strong business and financial acumen with the ability to develop comprehensive budgets and business plans
- Entrepreneurial approach with the ability to see and capitalise on opportunities.
- Ability to work independently, with a self-motivated, results-driven approach.
- Able to travel as required with occasional overnight stays.
Personal Qualities
- Driven
- Professional
- Collaborative
- Client led/Person centred.
- Resilient
Terms of Appointment
- Permanent position
- Full time, 35 hours per week (some evening/weekend work may be required)
- 25 days holiday plus bank holidays and 3 days over Christmas period
- c£55,000 oer annum salary
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role is essential to delivering Edward’s Trust fundraising priorities and achieving its financial targets. The Fundraising and Evaluation Manager will be responsible for assisting the CEO and the Fundraising Team in developing and implementing Edward’s Trust income generation strategy.
You will work with the Fundraising Team to deliver income targets from Charitable Trusts and Foundations, build strong relationships with new and existing funders, produce timely reports, monitoring outcomes and evaluating the impact of funding.
Working with the other members of the Fundraising Team you will ensure that the donor experience is the best it can be, relationships are strong and that excellent personalised communication systems are in place, ensuring that donors are communicated with in a timely way and using their preferred methods. You may be required to support other members of the Fundraising Team on fundraising activities where extra resources may be required.
You will lead on continuing to develop and implement the legacy income and regular giving strategies to increase donor support and income.
You will be responsible for taking the lead role in ensuring the database (Donorflex) is maintained, kept up to date and reports are produced.
The role will involve tracking the Fundraising Team budget by creating monthly reports and updates and reforecasting income/expenditure if needed.
To apply for this job please submit your CV and a detailed covering letter outlining how your skills and experience match the person specification. CVs only will not be accepted.
The client requests no contact from agencies or media sales.
POP nurtures relationships between the grassroots, other VCSE organisations and the statutory sectors. We help to form, support and nurture networks across the city. Along the way we support over 350 member groups with funding, advice and training. This role (called Core Lead internally) sits in the middle of the team and leads on the operational side. We’re looking for someone to join our small and very friendly and supportive team and take a lead on some or all of the following areas:
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Communications – Shaping marketing plans
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Compliance - ensure we keep up to date with any legal changes around policies and governance, GDPR etc; Oversee production of the Annual Report
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Events - AGM Co-ordination; Oversee Events Schedule, plan monthly POP member events and Outreach days
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Finance - Review of Finance process; liaison with Bookkeeper and Accountant
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Membership - Members renewals process
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Operational Lead – including:
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HR support
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Office Management duties including managing IT support
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Reflective practice lead - Organise and facilitate Quarterly Learning Reviews
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Recruitment
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Training and CPD lead
More detail can be found here: https://popbipprogrammemanagement.softr.app/people-detail?recordId=recJXmBJnVYDnfIyD
Skills and Experience required:
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General office manager / HR background including recruitment and compliance
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Events organisation and hosting (including online)
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Marketing / Comms ideally including working in Membership organisation or similar
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Working in a charity or social enterprise and knowledge of the VCSE sector (not essential)
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Solid IT skills including MS Office, use of database/CMS
If you are interested in this role, please see the Application Form on our website for full details
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title West Midlands Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£20,462 (FTE equivalent £28,000)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we are:
For over 25 years Oasis Project has been delivering services for women, children and families affected by substance use. We are an award-winning, trauma-informed organisation, aiming to empower those affected by substance use to make choices that lead to change. We have an incredible team of staff working across three premises in Brighton and Hastings. To find out more see our website.
We are looking for:
Oasis Project is recruiting a Head of Fundraising and Development. As Head of Fundraising and Development, you will work with our board of trustees, senior leadership team and staff. You will manage and develop the fundraising, communications, and marketing functions, to promote the implementation of Oasis Project’s new strategy for 2024-27. You will lead and deliver on income generation targets which support the mid and long-term sustainability of Oasis Project. You will be an experienced fundraising manager, with sound bid-writing experience who is looking to move into a senior leadership role. You will be part of an award-winning charity, with an incredible team of staff across three premises in Brighton and Hastings.
You will have:
· Fundraising experience (with trusts and foundations) working in a management level role within a voluntary sector organisation, wanting to or having progressed into senior leadership.
· Experience in financial management, budgeting skills, with a high degree of IT literacy.
· Experience in thinking strategically and developing operational business plans.
· Demonstrable experience of working in a fundraising and development role with a focus on income generation and fundraising strategy development.
· Strong leadership skills and the ability to enthuse, motivate and develop teams of people to deliver results.
· Ability to write clear and persuasive documents including bids, marketing materials and board reports.
· Commitment to mirroring Oasis Project values in day-to-day work – collaboration, care creativity and learning.
· Proven track record of securing funding in a tough financial climate, including through trust and foundations and government contracts.
We offer:
· 28 days holiday plus bank holidays.
· Well-being support, including 24/7 Employee Assistance Programme with GP access.
· Paid well-being hour once a month.
· Funded monthly clinical supervision and learning and development opportunities.
· Relaxed dress code and flexible working opportunities.
Please note:
· Oasis Project is committed to inclusion and diversity. We welcome applications from people with disabilities and/or people from the global majority, who are currently under-represented in our organisation.
· Oasis Project is committed to lived experience being central to its service development. We welcome applications from people with relevant personal/professional experience.
How to apply:
· To find out more about the role, please visit our website or alternatively you can email us. If you would like to chat to someone about this role, please contact us via the recruitment email.
· Please email your CV and covering letter, which clearly sets out your knowledge, skills and abilities in relation to the key responsibilities outlined in the job description along with your Diversity and Inclusion Monitoring form.
· If you are having any difficulties in applying or require any of this information in a different format, please contact us and ask for Charis Bull (Admin Manager)
· The closing date for applications is 5pm on Monday 8th April 2024.
Thank you for your interest in working for the Oasis Project. We look forward to hearing from you.
Please either apply direct through Charity Job or send your CV and covering letter to our recruitment e-mail address.
The client requests no contact from agencies or media sales.
BACKGROUND
The BIR is an international membership organisation, a multidisciplinary society and a registered charity. We are for everyone working in imaging, radiation oncology and the underlying sciences.
With a new five-year strategy in place, the Education team play a key role in one of our areas of greatest growth potential; helping to ensure the BIR remains financially sustainable in a changing environment, offering education to more people, and helping grow our membership.
We aim to deliver world class education, training and CPD in a wide range of new and exciting formats, in response to current and future market needs. In 2022/3 the Education team ran 39 events over the year, including 12 virtual events, 11 face-to-face events – including two that were hybrid, and 16 webinars.
JOB SUMMARY
This post is central to the activities of the BIR. The role-holder will ensure effective planning, marketing and delivery of the BIR’s educational events, which includes a combination of both in-person and virtual events. The role is hands-on and often involves working as part of a multidisciplinary team.
You must be able to complete a wide range of activities requiring clear communication, excellent organisational skills and attention to detail. You must be able to work well under pressure, ensuring smooth and efficient delivery of an event. Some UK travel and out of hours working is involved.
MEETINGS PROGRAMME/TYPICAL WORK ACTIVITIES
• To plan, coordinate and manage the educational events programme (currently approximately 39 events per year).
• To plan, develop and market the annual events calendar in a timely manner.
• To liaise as required with the Education Committee, Special Interest Groups and Regional Branches ensuring that educational events are proposed and organised within the annual events calendar (involved from inception to delivery).
• To attend and brief all BIR Special Interest Groups and Regional Branches on performance of meetings and events. This includes post-event evaluations (including data entry and analysis and producing reports for event stakeholders and Education Committee).
• Lead the delivery of our key annual events, including managing logistics, administration and engaging with speakers, delegates and sponsors at the event.
• To assist in delivering the education programme in a wide range of new and exciting formats.
• To undertake market research to identify opportunities for events.
• To work closely with ‘event leads’ to ascertain their precise event requirements. Also, responsible for bringing any deviation or potential risk to the programme to the attention of the Director of Educational Development in a timely manner.
• To source and develop relationships with sponsors, event exhibitors and corporate members
• To ensure that all tasks required to produce successful events are allocated to the appropriate staff member and to support staff in performing those tasks. To monitor income against budget and ensure that the BIR income is maximised through delivering excellent programmes and through creative use of facilities.
• To act as an ambassador for the BIR and foster strong relationships with stakeholders including sister organisations and industry contacts
• To prepare the annual budget forecasts for the coming year and monitor and report against performance during the year.
• To scope, secure and book suitable venues or locations for events.
• To ensure health and safety, insurance and legal obligations are adhered to.
• To co-ordinate venue management, caterers, exhibitors, contractors and equipment hire.
• To undertake any other duties, appropriate to the grade, as required by the Director of Educational Development/Chief Executive.
Please see the attached Job description.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Engagement Lead
Salary: £28,000
Hours: Full time, 35hrs per week
Location: London / Hybrid
Contract: Two years, continuation subject to funding
Reporting to: CEO
Conditions: As part of our hybrid offer, we request that people are able to travel to our London office as part of an agreed schedule with the CEO, in addition to team days and other requirements.
Main objectives
OUTpatients is seeking an experienced Engagement Lead who can help us reach people all over the UK.
We are a small charity and this role is new in our organisation. This means that we encourage applicants who have prior experience working in small, developing teams and are able to balance taking initiative with close collaboration with other staff members.
We are looking for a person who can take over new engagement meetings and develop an exciting strategy for reaching new people and organisations. A strong applicant will be confident, able to win people over to our mission, and be able to work with a wide variety of stakeholders.
They should also have a good appreciation for intersectionality as a cross-cutting consideration throughout their work.
Responsibilities
Leadership
• Work with the CEO on an engagement strategy
• Be an expert on our charity and its mission
• Represent the charity at networking events across the UK
• Develop effective communication plans related to engagement
Engagement
• Communicate with the team to align potential activities with current projects and priorities
• Manage and create newsletter campaigns for our audiences
• Develop and maintain database of stakeholders
• Reach diverse audiences and monitor demographics
• Approach and involve key stakeholders in our projects
• Facilitate workshops and focus groups with service users
• Provide regular reporting to CEO
Charity development
• Expand awareness of the charity in the LGBTIQ+ community
• Identify key stakeholders, organisations, and patrons who can promote our charitable mission
• With the support of the CEO, manage and grow vital partnerships and build new ones across various sectors
• Apply our ethical policies and due diligence tools to any potential partnerships or shared working
Person Specification
Essential
A successful candidate will be able to to demonstrate a commitment to the charity’s mission and possess the following qualities:
• Track record of working collaboratively in small teams across various short, medium, and long term projects
• Excellent organisation and administration skills
• An articulate and confident communicator
• Able to understand and respond to updates from the healthcare sector and its barriers as they relate to the LGBTIQ+ community
• Excellent communication skills with the ability to interact with a variety of people from diverse backgrounds
• Drive to address inequality and reach underserved communities through an intersectional approach to healthcare barriers
• Experience of email marketing systems and social media tools
Desirable
In addition to the above skills, we welcome applicants with the following experience, interests, and expertise:
• Experience of working in the charity sector
• Facilitating co-production with a variety of people
• Keen interest in LGBTIQ+ rights and healthcare equity
• Knowledge of the UK cancer care sector and how it operates
• Knowledge and experience in how to be GDPR compliant
The client requests no contact from agencies or media sales.
Salvation Army – Retention Campaign Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £43,798 per annum
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, has exciting opportunities to join the charity’s small, but hugely dynamic and successful, Individual Giving team with two openings for a Retention Campaign Manager.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 650 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Income raised by the Individual Giving team has grown significantly year-on-year, and this year the organisation has an ambitious target of raising over £50 million in unrestricted income.
The charity is seeking motivated and hardworking candidates to join the team, taking the lead on multiple retention appeals and supporting the Retention team to deliver an annual income target of £40 million. You will inspire and motivate supporters to continue supporting and to drive loyalty. You will deliver both online and offline activity, including cash appeals, direct debit and upgrade asks, and loyalty communications – as well as our flagship £14M warm Christmas Appeal. You will also be responsible for managing and developing one line report.
Successful applicants will have demonstrable experience of working within Individual Giving across a range of direct marketing channels. They will be a brilliant team player with exceptional project management and organisational skills, the ability to manage relationships with key external agencies and strong attention-to-detail. This will be a great opportunity for somebody looking to progress within their fundraising career and work for a charity with multi-million-pound income targets.
CLOSING DATE: 9am, Tuesday 2nd April 2023
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Location: Globally remote
Reporting to: Executive Director
Manages: Team of 4 and external consultants
Annual salary: $120K - $150K USD, Salary is offered based on experience and location, adjusted based on the cost of labour for the country in which the candidate resides. Candidates must have the right to work in the country they are applying from.
Contract type: Permanent
Working hours: Full-time
Candidate level: Senior executive
Background
Women's Link Worldwide (WLW) was founded on the principles of intersectional feminism, anti-racism, anti-colonialism, and Global South leadership, our organization is deeply rooted in the mission of advancing feminist movements across Latin America and the Caribbean, East Africa, and Europe. With a robust network comprising over 60 national partners and 40 regional and global coalitions, we strive to dismantle oppressive systems and rebalance power dynamics. Our approach centers on transforming the feminist strategic litigation landscape, breaking down legal barriers, and amplifying the voices of marginalized communities within the legal sphere.
At the heart of our strategy lies an intersectional lens, guiding our legal interventions to secure the rights of women, girls, and gender-diverse individuals. Our core focus areas include gender and reproductive justice, particularly advocating for safe and dignified access to abortion and combating gender-based violence. Recognizing the interconnectedness of climate and racial justice with sexual and reproductive rights, we integrate these perspectives into our advocacy efforts. Central to our ethos is the adoption of reproductive justice, pioneered by Black women since the 1990s, which combines reproductive rights with broader social justice imperatives through an intersectional framework.
Purpose of role
The Director of Development and Communications plays a pivotal leadership role in steering the organization's direction, requiring a unique blend of strategic communication skills and advanced fundraising expertise. Managing a $3 million budget primarily sourced from progressive foundations and a modest individual donor program, this role oversees a multifaceted communications and fundraising strategy to enhance the organization's visibility and narrative across diverse audiences, including donors, activists, and human rights advocates.
Leading a team, the Director of Development and Communications navigates challenges and opportunities while shaping the organization's future revenue landscape amidst ongoing strategic initiatives and exploration of alternative income sources. The ideal candidate will implement and oversee communications plans that advance Women’s Link Worldwide’s objectives and ensure effective delivery of its goals against the organization’s strategy.
The Director of Development and Communications will play a pivotal role in managing existing foundation relationships. Additionally, they will oversee and enhance a substantial one-time windful gift, leveraging the funding to expand Women's Link Worldwide's impact across East Africa, Latin America, the Caribbean, and Europe. This donation not only strengthens WLW's financial support but also has the potential to bolster feminist leadership and address systemic fundraising inequalities by challenging oppressive structures. By maximizing the grant's potential, the Director will play a crucial part in advancing the organization's mission.
Primary responsibilities
Leadership and Strategy
· Work with the Executive Director to bring strategic assessment, planning, institutional positioning, and fundraising issues forward to the Board of Directors.
· Advance the Executive Director’s and Leadership Team’s understanding of large-scale field level trends, movements, and shifts so that they may be reflected in strategy and direction.
· Coordinate with colleagues to ensure alignment of long-range strategy, positioning, and fundraising within the functional priorities of the organization.
· Support the Executive Director and the Chair in recruitment needs.
· Support the Board of Directors in managing their calendar and annual work plan.
Management of People and Resources
· Guide the creation and supervision of project teams composed of WLW staff and/or consultants, and others as needed.
· Supervise work, professional development, and training of fundraising and communications staff.
· Develop and foster collaborative relationships with partner organizations, legal services, providers, and law firms.
· Plan and oversee budgets for fundraising and communications activities.
Fundraising
· Provide executive management all fundraising activities from private donors and foundations. Ensure the optimized use of budgets and people to maximize revenue while maintaining a sustainable balance between different income streams.
· Create and monitor a budget that optimizes and expands the overall yield and efficiency of the fundraising department and ensures a sustainable balance of different revenue sources.
· Increase the amount and percentage of Women's Link Worldwide unrestricted income.
· Sustain and expand an annual giving initiative designed to strengthen the pipeline for support of the major gift program.
· Work with the Executive Director and CFO to develop and build new revenue streams.
· Provides guidance to the team on the monitoring system to review key performance indicators and ensure effective and efficient management.
· Present strategic evaluations, planning, institutional positioning, and fundraising concerns to the Executive Director.
· Nurture strong connections with donors while spearheading the team in fostering strategic partnerships and alliances.
· Enhance the proficiency of both staff and the Board to actively participate in fundraising endeavors.
· Stay current on global fundraising strategies and trends and adapt as necessary.
Institutional Communications
· Guides communications team in developing a cutting-edge brand and identity rooted in intersectional feminism, anti-racism, and anti-colonialism, ensuring clear and cohesive communication both internally and externally.
· Oversee the strategy to advance the identity, position and brand of the organization through communications, marketing, institutional partnerships, and other mechanisms. This includes visual brand strategy including overseeing the design maintenance of the organizational website, publications, and social media.
· Ensure alignment and mutual reinforcement of strategy and resources with institutional communications efforts and fundraising and programmatic efforts.
· Oversees the annual institutional communications plan with measurable objectives and indicators.
· Advance positioning and role of the Executive Director and the Board.
· Lead the development of tools and training for staff to support a consistent and powerful organizational image and messaging.
· Manage an organizational communication team (and/or consultants).
· Represent the organization with external stakeholders and in strategic professional settings and events.
Experience
· At least 8 years of relevant experience.
· Leading and managing fundraising and communications in a social impact organization.
· Experience in an organization operating in multiple geographic and cultural contexts.
· Experience aligning a communications strategy with the strategic vision of an organization.
· Experience in a transnational non-governmental organization.
· Experience in managing people who have supervision responsibilities.
· Experience with feminist, antiracist, and anticolonial values in transnational contexts.
· Establishing productive working relationships with diverse stakeholders.
· Experience in navigating fast-paced, complex environments.
· Dedication to the WLW mission.
· Preferred experience working in the fields of human rights and/or reproductive justice.
· Plan and Project Development, Monitoring, and Evaluation experience.
Skills
· Demonstrates proficiency in managing fundraising initiatives and communication strategies to effectively convey organizational goals and secure necessary resources.
· Exhibits strong leadership skills in guiding projects from inception to completion, coordinating team efforts and resources efficiently to achieve desired outcomes.
· Expertise in managing budgets, ensuring efficient allocation of resources to support project goals while maintaining financial integrity.
· Demonstrated track record and hands-on experience in directly soliciting major gifts, showcasing a deep understanding of donor cultivation and stewardship strategies.
· Has managed multiple fundraising channels including foundation relationships, individual giving programs, and major gifts.
· Excels in managing teams, fostering collaboration, providing direction, and motivating members to achieve collective objectives.
· Demonstrates strong supervisory skills, including the ability to delegate tasks, provide guidance, and evaluate performance to ensure optimal team productivity.
· Exhibits strong analytical skills, enabling them to assess complex situations, identify key issues, and develop data-driven solutions.
· Has the capability to navigate ambiguous situations, adapt to changing circumstances, and make well-informed decisions under uncertainty.
· Adept at communicating effectively across different cultural contexts, demonstrating sensitivity and respect for diverse perspectives.
· Skilled in developing strategic communication plans tailored to organizational objectives, target audiences, and communication channels.
· The candidate possesses excellent verbal and written communication skills in English, enabling them to convey ideas clearly and persuasively in various professional settings.
· The candidate upholds high standards of integrity and credibility in all professional endeavors, fostering trust and reliability among colleagues and stakeholders.
· Business fluency in Spanish is preferred.
To apply for the post
To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement.
An applicant’s pack is also available upon request.
The deadline for application is 14th of April 2024
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.