Job Summary:

The Head of Marketing will have overall responsibility for the quality, consistency and strategic direction of OUC’s Marketing services. He/she will initiate, plan and manage all marketing activities and campaigns for OUC’s. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with OUC. The marketing manager will need to understand emerging trends in marketing, and work to understand how these innovations can be applied to the organization’s context. He/she will engage, colleagues, staff, contractors and partners to bring about effective and efficient results.

Scope & Authority:

• Developing and implementing strategies to increase the funding sources of OUC on and offline from a range of marketing initiatives, campaigns and activities.
• Managing the online marketing in conjunction with the OUC digital fundraising team within the agreed strategy, framework and budget.
• Managing the direct and offline marketing, this includes, initiation, planning and execution of those campaigns.
• Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
• Working across all departments and teams to ensure adequate management of existing and future marketing prospects.
• Ensuring marketing activities are implemented and managed effectively to deliver budgets, targets and income in line with the OUC strategy.
• The Head of Marketing will be responsible for recording, measuring and reporting on digital fundraising activities.
• Managing the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with OUC policies.

Key Accountabilities:

• Plan, coordinate and implement the OUC marketing strategy to achieve financial objectives in consultation and partnership with OUC’s external agencies, consultants and freelancers.
• Create a direct marketing programme of activities/campaigns as a base/foundation to implement and achieve marketing plans and goals annually.
• Develop and implement supporter journeys across direct marketing channels.
• Prepare, monitor and evaluate financial targets and expenditure for national campaigns.
• managing the spend of a sizeable marketing budget and support annual budget planning.
• Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
• Responsible for the content, editorial policy and quality control of OUC’s website and SEO to optimize engagement with new and existing supporters/donors and raise funds.
• Responsible for the content, editorial process and quality control of OUC’s feedback and commination’s to donors/sponsors.
• Interact and collaborate with team members, staff and external agencies to ensure all marketing communications and fundraising activities align.
• Ensure that strategies, campaigns and activities across all departments Optimise the way OUC is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
• Research and identify third party ad serving platforms and opportunities in the sector.
• Ensure regular feedback is given to relevant team members, issues and concerns highlighted and remedial action is agreed and implemented.
• Facilitate the delivery of wider departmental and organisational goals through your digital fundraising network.
• To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with OUC’s brand, across all departments.
• To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to OUC’s values/goals.
• Where and when required, support the fundraising team with online and offline fundraising activities through a coordinated approach across various advertising platforms.
• Ensure maximum return on investment from marketing budgets.
• Organise and attend meetings and any necessary training for any digital fundraising related activities.
• Ensure that effective management and accountability procedures are in place and followed, as well as the protocol and procedures set by One Ummah
• Support SMT colleagues in resolving significant operational issues.
• Attend SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the CEO.
• Any other task as deemed appropriate by the CEO within the scope of the role.

Person Specification - E = Essential D = Desirable

The ideal candidate will be able to demonstrate that they have the necessary management, administrative, professional, technical skills and experience.

Qualifications:

• Valid UK Driving License (E)
• Educated to University Level (D)

Experience:

• Minimum of 3 years’ experience in a management role (E)
• Proven experience working with Senior Executives. (D)
• Experience of working in the UK charity sector (E)
• Suitable accredited marketing qualification such as CIM Certificate Marketing. (E)
• Educated to degree level, or to have equivalent relevant experience (E)

Knowledge and Skills:

• High level of numeracy, literacy and IT skills (E)
• Excellent interpersonal and communication skills (E)
• Knowledge of Islamic financial matters i.e. Zakat, Sadaqat, Waqf (E)
• Strong understanding of international development and humanitarian work (E)
• Knowledge of Microsoft Office, databases and internet. (E)
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing (E)
• High level understanding of current marketing trends (E)
• Ability to work independently and collaboratively. (E)
• Ability to work in and outside of an office environment to manage, create and maintain relationships. (E)
• Ability to plan, strategize, prioritize and delegate to ensure successful delivery of targets. (E)
• Well-developed interpersonal skills, with the ability to communicate effectively both verbally and in writing as well as build relationships with people of all backgrounds, levels and settings. (E)
• Budgeting and use of KPIs to monitor and manage financial performance.
• Elements of fundraising feasibility assessment required to make informed decisions on ideas/concepts. (E)
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing (E)
• Ability to follow and execute strategies in accordance to budgets. (E)
• Highly organised with ability to multi-task and self-manage, while dealing with a busy work schedule. (E)
• Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping timescales. (E)

Commitment:

• Commitment to One Ummah’s visions and values (E)
• Commitment to One Ummah’s ethos (E).
• Commitment to equality of opportunity and diversity (E).
• Hard working and self motivated (E).
• Understanding of the basic teachings and values of Islam (E)
• Commitment to community and social development values. (E)
• Commitment to One Ummah’s policies and procedures. (E)

We are looking to hire an enthusiastic digital marketing assistant to assist our busy Head Office team. You will be reporting directly to the Office Manager and assisting with all related tasks. You may be required to perform administrative tasks, conduct market research, update the system database, create marketing literature, and foster strong relationships with our clients.

To ensure success as a digital marketing assistant, you should have in-depth knowledge of digital marketing techniques, excellent interpersonal skills, and be able to work to strict deadlines. Ultimately, an enthusiastic and capable digital marketing assistant provides valuable assistance to the Head Office team and boosts the Association image.

Digital Marketing Assistant Responsibilities:

• Supporting the Office Manager and Head Office team with project organisation.
• Performing administrative tasks to ensure the functionality of marketing activities.
• Conducting market research and analysing marketing surveys.
• Employing online marketing analytics to gather information from web and social media pages.
• Updating databases, spreadsheets, and inventory lists.
• Preparing promotional presentations and organising promotional events.
• Composing and posting online content for the Association’s social media page and website.
• Writing marketing literature for Association brochures and press releases.
• Building strong relationships with customers.

Digital Marketing Assistant Requirements:

• Qualification in marketing, business or related field.
• In-depth knowledge of marketing techniques and databases.
• Proficient in MS Office and marketing software.
• Knowledge of CRM tools, Google AdWords, and online analytics.
• Understanding of advanced marketing principles.
• Ability to multi-task and meet strict deadlines.
• Excellent communication and interpersonal skills.
• Good understanding of office management.
• Ability to follow instructions and work independently on projects.

The Hospice is actively seeking an experienced Part Time Fundraising Manager responsible for leading the relationship led - fundraising team to meet income and expenditure targets in all areas of fundraising income and its associated gift aid.

This will include but is not limited to the following: 

- Leading the relationship led - fundraising team (FT) to meet income and expenditure targets in all areas of fundraising income and its associated gift aid.
- Developing relationships with donors in order to achieve income targets.
- Building relationships in the community with potential donors, supporters, interest groups and the media in furtherance of the aims of the Hospice.
- The operational and personnel management needs of the FT and its staff.
- Maintaining the high reputation of the Hospice in all areas of work.

Applicants should have a Marketing or Fundraising qualification or 3 years + experience in fundraising.

Please see attached Job Description and Person Specification for further details.

Benefits: An attractive package of benefits for employed staff T&C's apply:

Contributory Company Group Pension Plan, (If you are a member of the NHS Pension Scheme, you have the option of continuing in this scheme), Life Assurance and a Medical Cash Plan - T&C’s apply, free onsite parking, annual holiday entitlement in any holiday year is 7 working weeks, inclusive of all public holiday entitlement.

Part-time employees’ annual holiday entitlement accrues on a pro-rata basis.

(Benefits may be different for Bank / Contract for Services Workers T&C's apply).

Normal hours of work will be 30 hours per week worked worked over 4 days between Monday to Sunday at days and times notified by your line manager. These hours do not include a ½ hour unpaid meal break which you will be entitled to take if you work a shift lasting longer than 6 hours. You may be required to work additional hours to those published.

St. Rocco’s Hospice is an Equal Opportunities Employer. All offers of employment are subject to satisfactory receipt of DBS if applicable, 2 references and documentary proof of right to work in the UK.

A referral to Occupational Health in relation to Health and Safety aspects of the role may be made prior to employment, however the offer of employment will not be conditional upon this.

Please note: St. Rocco's Hospice is not part of the NHS and is not licensed to sponsor foreign nationals. All offers of employment are subject to / conditional upon satisfactory documentary proof of right to work in the UK.

Interviews being held on an on-going basis so apply today!

The post is not a salary incremental post and pay reviews are at the discretion of the Hospice.

Please note: This role may be removed before the original end date or extended without prior notice.

Disclosure and Barring Service Check:
As the Hospice meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants (staff and volunteers) who are offered employment based at the Hospice or in patient facing roles will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

Please contact the recruitment team for further policy details.

Processing Your Data:
We will use the information you give us for the purpose of processing your application. To view St. Rocco's Hospice Recruitment Privacy Notice please visit our website.

An exciting opportunity has arisen for an Events Manager to join our Volunteer Fundraising department. As our Events Manager, you will report to the Senior Events Fundraising Manager and will oversee the innovative development and outstanding delivery of our current events portfolio. You’ll spot opportunities, use insight, demonstrate expertise and will have the courage to bring a new and exciting fresh approach to the team. Through your passion for storytelling and enthusiasm to build relationships with suppliers, venues and donors alike you will maximise income targets and create lasting relationships for The Children’s Trust. 

As our Event Manager we would expect you to hold a relevant qualification or have current relevant experience in events (ideally in the charity sector). You will bring the confidence to make decisions, be self-motivated and driven to succeed. Candidates should be able to demonstrate experience of working on large scale bespoke event planning, show confidence in communicating with both internal and external stakeholders, show their adaptable flexible approach to their role, and a desire to make a difference through their work.

We offer a ‘Golden Hello’ of £1,000 for newly appointed employees, paid in three payments over twelve months, provided the eligibility criteria is met, further details available on request.

Hybrid working available.

Closing Date: 11th February 2022

Interview Date: 18th February 2022/ second interviews 24th February 2022

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. 

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment, and much more. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include: free on-site parking; a staff shuttle service from Coulsdon South train station to Tadworth Court; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.

The Children’s Trust is fully committed to protecting children and young people.  All posts at The Children's Trust are subject to an enhanced DBS check.  If you are applying to The Children's Trust, and are already registered with the DBS update service, this will speed up the recruitment process significantly. 

The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).

About the charity:

The Royal Parks manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London, as well as other public spaces including Brompton Cemetery and Victoria Tower Gardens. The eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

The Database Manager will define, design and implement a data strategy for Communications, Marketing and Fundraising. This will be aligned to the organisational strategy and the fundraising strategy, and work in partnership with the requirements of other strategies, projects and programmes.

The main focus of the role is to manage and maintain the Directorate’s Customer Relationship Management (CRM) system, Salesforce, and all related data, ensuring it delivers relevant, GDPR compliant, accurate and up to date information for fundraising and engagement teams across the Directorate.

The role will be the main point of contact for any data queries within the Directorate, and responsible for maximising the efficiency of the system including data cleansing, data campaign selections, supporter journey development and stewardship. The post holder will also be responsible for the optimisation and improvement of our marketing through ownership of the data strategy.

Role headlines:

• Support the fundraising team to reach the right audiences, overseeing data and effective audience segmentation
• The Salesforce and data expert for the engagement directorate and wider charity
• Increase use of automation and develop specific dashboards for individual users
• Support the development of audience journeys and fundraising journeys
• Internal training and development of the use of Salesforce
• Optimise use of a preference centre
• Instrumental in evolving how data is used in fundraising and engagement

Experience sought

• Database experience gained in a fundraising context
• Experience using Salesforce and being a Salesforce Systems Administrator
• Blend of technical skills and ability to develop effective internal relationships
• Strong communication and collaboration skills
• Experience of creating data strategy is desirable, but support will be given in this area
• Able to manage a varied workload with multiple internal stakeholders

Define, design and implement a data strategy for Communications, Marketing and Fundraising.

The Royal Parks manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London, as well as other public spaces including Brompton Cemetery and Victoria Tower Gardens. The eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

The Database Manager will define, design and implement a data strategy for Communications, Marketing and Fundraising. This will be aligned to the organisational strategy and the fundraising strategy, and work in partnership with the requirements of other strategies, projects and programmes.

The main focus of the role is to manage and maintain the Directorate’s Customer Relationship Management (CRM) system, Salesforce, and all related data, ensuring it delivers relevant, GDPR compliant, accurate and up to date information for fundraising and engagement teams across the Directorate.

The role will be the main point of contact for any data queries within the Directorate, and responsible for maximising the efficiency of the system including data cleansing, data campaign selections, supporter journey development and stewardship. The post holder will also be responsible for the optimisation and improvement of our marketing through ownership of the data strategy.

Role headlines:

• Support the fundraising team to reach the right audiences, overseeing data and effective audience segmentation
• The Salesforce and data expert for the engagement directorate and wider charity
• Increase use of automation and develop specific dashboards for individual users
• Support the development of audience journeys and fundraising journeys
• Internal training and development of the use of Salesforce
• Optimise use of a preference centre
• Instrumental in evolving how data is used in fundraising and engagement

Experience sought:

• Database experience gained in a fundraising context
• Experience using Salesforce and being a Salesforce Systems Administrator
• Blend of technical skills and ability to develop effective internal relationships
• Strong communication and collaboration skills
• Experience of creating data strategy is desirable, but support will be given in this area
• Able to manage a varied workload with multiple internal stakeholders

Office location in Hyde Park with hybrid work from home.

Closing date 7 February with first stage interviews scheduled 14/15 February.

We are delighted to be working with a disability charity to recruit their next Database Manager, the successful candidate will have previous experience of managing a small team and will have extensive and broad experience of managing charity databases.

Main duties for the Database Manager:
Line management and development of a small team
Provide expertise within database management and complex insight and analysis
Manage and review KPI’s and SLAs for internal and external contacts
Manage third party suppliers and internal stakeholders

You will have:
Excellent attention to detail
Extensive data management experience, including analysis and insight
Excellent communication skills
Ability to lead and develop a growing team

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

Job Title      Individual Giving & Database Team Manager

Responsible to  Head of Supporter Engagement

Hours of work  35 hours per week

Place of work/Base Martin House and in the Community. Hybrid working arrangements will be considered, where possible.

Type of contract Full time, permanent

Overall purpose of the role

Responsible for managing and implementing all aspects of individual giving, including regular giving, Direct Mails, legacies and lottery and one off donations.

Lead the individual giving team to ensure we deliver a robust strategy to generate our individual giving income target.

Lead our database team to ensure we use data and insight to make informed decisions of how we can grow our individual giving income, and income in general.

Work with our Marketing and Communications team to develop and enhance the way we use our database to engage and inspire our supporters

Tasks and duties

1.  Lead and implement a highly ambitious individual giving strategy that enables Martin House to meet its strategic objectives.
2. Maximise all channels of income within Individual Giving.
3. Deliver multiple Individual Giving campaigns such as Regular Giving, Direct mails, Lottery and supporter appreciation, Make a will Month. 
4. To lead, manage and inspire the Individual Giving and database team, by undertaking regular one-to-ones, appraisals and performance reviews of any team members/ interns, to ensure they meet their SMART objectives and income targets, in order to support them in developing
5. Work with the Individual giving Fundraiser to ensure we maximise our Lottery and Raffle and we have strong stewardship plans in place
6. Continually develop and monitor supporter journeys within Individual Giving to maximise lifetime value, and ensure all journeys have measurements of success.
7. Create and implement innovative fundraising ideas and campaigns to increase support from committed, lapsed and new donors.
8. Lead the development of data insight and donor segmentation for individuals and work with the Supporter Care Manager to use the database to extract and present management information to inform future strategies in order to welcome, thank, engage, upgrade or reengage donors. 
9. Assist with CRM database data collection strategies to ensure correct information is gathered to inform our future communications and data is managed in accordance with the Data Protection Act
10. Create regular detailed analytics and report on all donor segments.
11. Research, devise and implement other individual giving initiatives.
12. Assist with increasing the number of active supporters on the database.
13. Increase the lifetime value of supporters by implementing clear donor development strategies.
14. Lead the development of streamlined process within our database team to ensure efficiency is maximised.
15. Be an active member of our Fundraising leadership team, acting as the voice for both the database and individual giving team.

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

The post holder will lead all LIC Marketing and Communications through an exciting next chapter, overseeing the smooth and effective management across the website, socials, e-newsletters, and print channels. They will support the CEO/Creative Director on the strategic delivery of the LIC’s mission, vision, and values to maximise awareness of and access to the LIC’s services for key targeted groups, while ensuring all internal and external stakeholders are kept informed of the LIC’s plans, progress and timelines.

They will work in creative partnership with partners across community, cultural, and community sectors on mutually-beneficial joint campaigns too increase services usage, footfall, and audiences for the LIC through promoting the services, programme, and hire potential through targeted campaigns.

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

For over sixty years, we’ve been proud to provide vital frontline welfare services to multi-generational Irish diaspora in London, whilst instilling positive impact within local communities through education, entertainment and cultural awareness. Our commitment lies in meeting the wants and needs of our shared communities, now and for the future.

Established in 1876, Mothers’ Union is a Christian organisation that has been supporting families for over 140 years. We have over 4 million members worldwide, 55,000 of whom in Britain and Ireland. As a Christian Charity, we aim to demonstrate faith in action through the transformation of communities worldwide. Our members work at grassroots level around the world bringing hope and practical support to at least a million people every year through our programmes and as part of the volunteer base of local churches.

Aim of the Job:

To manage the Database Officer and deliver an excellent customer service experience for both membership and fundraising. Lead on the production of all data selections and exports.  Manage the Charity’s membership/supporter database Open engage/Advanced to ensure our members and donors are communicated in an appropriate and timely way, ensuring the Charity remains GDPR compliant at all times. 

This role will be an 18 Month Fixed Term Contract (FTC), with the potential of transitioning into a more senior Database Manager position.

Main Duties & Responsibilities

• Lead on data exports and selections to support membership and fundraising engagement.
• To work in conjunction with the Individual Giving Manager and Head of Fundraising, Communications and Retail to produce a detailed process plans to support the member and donor stewardship programme.
• Coordinate and/or implement training on the use of the CRM for team members and volunteer Database Officers across the UK.
• Administer Open Engage/Advanced to ensure that the users are provided with the appropriate rights of access and all updates and integrations are up to date.
• To manage the functionality of other internal systems such as the Website Directory (Bespoke CRM portal), Just Giving, web payments, etc.
• To work with the Individual Giving Manager on the analytics to identify patterns & trends in supporter behavior, utilizing a range of income platforms, including our CRM Open Engage/Advanced.
• To assist external contractors in reviewing the CRM Data Architecture and procurement of a new CRM.
• Guiding and instructing the Database Officer on CRM related tasks and help shape their outputs and performance.
• To manage the processing of Fundraising and central membership income.
• To be responsible for the accuracy and quality of all membership data, including running regular monthly reports and validation tools.
• Work with the Head of Finance and Services to ensure we are GDPR compliant in all areas related to the teams work.
• To provide routine management reports as required.

Other Duties and Responsibilities

Any other reasonable duties as directed by Head of Fundraising, Communications and Retail.

Key Competencies

Skills, Knowledge & Experience

• Computer literate – Microsoft packages, CRM system.
• Working knowledge of database languages such as SQL / PHP / R / C / Python.
• Experience in working in a busy fundraising environment.
• Line managerial experience.
• Understanding and working knowledge of the function of a membership/fundraising database.
• Ability to support and enhance membership/fundraising activities.
• Highly organised with ability to prioritise workload.
• Outstanding attention to detail.
• Ability to work well under pressure.
• Excellent interpersonal skills.
• Ability to communicate with people at all organisational levels.
• Ability to work as part of a team and on own initiative.
• Excellent oral and written communication skills.
• Analytical approach to problem solving

Personal Attributes

• Flexible.
• Approachable.
• Good team player.

Education Qualifications

• Educated to A’ level or equivalent or possess a higher degree.
• A recognised qualification in Database Management would be highly advantageous.

General

• The responsibilities in this post may be adapted or changed in line with the needs of Mothers’ Union. Other duties may be added or requested as a result.
• The responsibilities outlined are not an exhaustive list of tasks and the post holder may be asked to undertake other reasonable duties in connection with the work of the team.
• The responsibilities in this post will require the post holder to work within a team and cross functionally with other teams to achieve the objectives.
• A broad sympathy with the Christian faith.

Work Location

This role is primarily based at our head office in Central London. Mothers’ Union is currently operating a hybrid working pattern (during times when working from home rules are relaxed) where staff are required to work a minimum two days from office. However, there will be occasions where staff will need to work from office for more than the 2 day minimum due to operational requirements at certain times.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob.

The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is 13th February 2022. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Who are we?

​Recently named one of the Third Sector's ‘Best Charities to Work For’, we are committed to moving further, faster to accelerate change for everyone affected by a brain tumour.​Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.

​

Our exciting job role!

​We are building a loyal and engaged community whose support will help us to fight brain tumours on all fronts; through research, support and campaigning, to save lives and improve quality of life — and this is where you come in. We need you, an experienced and talented marketing insight specialist to help us develop and deliver our strategy.​

This role is full time - 37.5 hours, with some out of hours working. While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working. Some out of hours working is required.

​

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community. 

​According to the job description you should also be a rare breed of marketer/fundraiser and data analyst, with the unique ability to interpret data, you’ll be able to tell the insight stories needed to drive and evolve campaigns and develop new products.

 If this is for you, we’d love to hear from you!

​

What we'd like to give you:

- Salary c.£38,000 (dependent on experience)

- 25 days holiday plus bank holidays  

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Opportunities to volunteer at our internal events and activities and work with our amazing community

- Plus a brilliant culture to work in, a great team and lots of fun (and cake!)

*subject to qualifying criteria

​

How to apply to join our amazing team:

​Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

​The Brain Tumour Charity particularly encourages applications from minority ethnic groups and underrepresented communities.

​

Advert close date: 3 February 2022

First interview date and location: TBC over Zoom

Second interview date and location: TBC at our office in Fleet

Please note, early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

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More about us:

​Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing team.You should also check out our YouTube channel too.

Did you know that we were ranked 11th Best Charity to Work For 2020 by Third Sector? Oh yes, and crowned Third Sector’s Charity of the Year in 2018? Not to mention we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey! While we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

Lantern Arts Centre is seeking a passionate and driven individual to join our team as the lead for marketing and communications. You will oversee all aspects of our marketing and digital strategy, be responsible for content creation, campaign design and managing our digital platforms. You will also act as our Box Office Manager, designing the customer journey, ensuring that sales targets are met and providing excellent customer service at all times. You’ll be joining a small team and with lots going on, you’ll also be expected to support the day to day running of our centre in Raynes Park too.

With proven marketing experience (preferably with digital campaigns), you will be passionate about community arts, be highly organised and have a can-do attitude. Being able to work as part of a team is essential but you’ll also need to be motivated at working independently. Ideally, you’ll have led projects through from first concept through to completion, have a background in the arts and are used to working with volunteers.

If this is you, we’d love to get to know you. You can download the job application pack at our website. Everything you need to know about how to apply is inside.

The closing date for applications is 5pm on Friday 04 February. Note that applications are being considered on a rolling basis and you are therefore advised to apply early.

We are working with a wonderful charity to recruit their next Senior Database Officer, this is a great opportunity for anyone that wants to take their next steps into database management, you will take the lead on database performance and business as usual activity.

Main duties for the Senior Database Officer:
Maintain campaign, appeal and financial coding
Manage third party data imports, designing, and running queries
Work with fundraising managers to provide expertise in data integration
Deliver training to all staff, promoting best practice
Provide GDPR expertise and advice to users
Manage data integrity

You will have:
Previous experience maintaining and managing a charity databases
Experience of managing third party imports
Previous experience of creating and running queries
Excellent communication skills

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

An exciting opportunity has arisen to join our Supporter Care and Database Team at Terrence Higgins Trust.

We are seeking a friendly and experienced Supporter Care professional to assist with the day to day function of the team focusing on providing supporters with a personal and positive experience .This role will involve demonstrating strong interpersonal skills whilst showcasing confidence working with databases and varied processes.

We pride ourselves on our personal touches and genuine appreciation for the supporters who make our work possible.

This role will work closely with the Supporter Care Officer and report into the Database and Analysis Manager.

This is an exciting time to join Terrence Higgins Trust, as we work towards ending HIV transmissions in the UK by 2030, as well as supporting people living with HIV and ensuring good sexual health for everyone in the UK. Our supporters are at the heart of this, and this role is a vital link between our community of supporters and the work they make possible.