Database marketing manager jobs in london, greater london
About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development.
About the role:
Are you an experienced communications professional passionate about using your skills to improve patient care? We’re looking for a creative, driven Communications and Marketing Manager to join our team. This varied role is ideal for a communications all-rounder with a flair for storytelling and a desire to take the next step in their career.
You’ll play a key role in raising the charity’s profile and celebrating the difference we make for 1 million patients and 10,000 hardworking NHS staff atacross St George’s NHS Trust every year. Reporting to the Head of Communications and Marketing, you’ll plan, manage and deliver a wide range of projects, from brand and awareness campaigns to digital content, video and design.
You’ll collaborate closely with our grants, arts, and fundraising teams to promote key programmes, and work in partnership with the NHS Trust’s communications team to engage staff and external stakeholders across hospital channels.
This is an ideal role for someone looking to take the next step in their Communications & Marketing career, joining a friendly, hardworking and ambitious team.
Our staff benefits:
- Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
- Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
- Training and development: One-day (pro rata) per month to focus on your personal training and development
- Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
- Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
- Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
- Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
- Season ticket loan: spread the cost of your commute with our season ticket loan.
- Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
- Blue Light Card: enjoy discounts both online and in store across various outlets
The client requests no contact from agencies or media sales.
The Outward Bound Trust’s mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, we have been transforming lives through outdoor learning and adventure, helping young people from all backgrounds develop resilience, confidence, and leadership skills. Every year, we reach thousands of young people, working closely with schools, local authorities, and community groups to provide experiences that truly change lives.
We are a collaborative, forward-thinking charity that values creativity, inclusivity, and impact. Joining us means becoming part of a passionate team dedicated to making a tangible difference in the lives of young people across the UK.
The Role
Reporting to the Head of Development (New Business & Philanthropy) and working closely with our Development Managers, the Development Executive will play a crucial role in generating new income opportunities for the Trust. You will research, identify, and qualify prospects across corporates, trusts and foundations, and high-net-worth individuals. Using tools such as LinkedIn Sales Navigator, Dynamics CRM, and wider sector insight, you’ll build a strong, insight-led pipeline of opportunities that support our mission.
This is an excellent opportunity if you are proactive, organised, and eager to grow your experience in business development or fundraising. You will see the direct impact of your work, helping to secure the resources that allow young people to thrive.
What You’ll Be Working On
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Researching and mapping new corporate, trust/foundation, and HNWI prospects aligned with our mission.
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Supporting Development Managers by qualifying leads and preparing briefing packs, proposals, and tailored pitch materials.
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Coordinating research, logistics, and follow-ups for meetings, events, and networking opportunities.
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Maintaining accurate, GDPR-compliant data in the CRM system, tracking all approaches, communications, and outcomes.
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Producing insights and reports to inform strategy and pipeline management.
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Collaborating with Marketing & Communications, Programme Delivery, and Evaluation & Impact teams to ensure proposals are compelling and supported by robust evidence.
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Contributing to the creation of innovative approaches to engage new partners and donors.
This Job Is For You If…
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You’re motivated by creating opportunities that make a real difference in young people’s lives.
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You have strong research and analytical skills and are confident in using digital tools for prospecting and data management.
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You enjoy building relationships and working collaboratively in a dynamic, fast-paced environment.
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You are highly organised, able to manage multiple projects, and have an eye for detail.
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You are enthusiastic about learning and developing your career in business development or fundraising.
Desirable Skills and Experience
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Previous experience in fundraising, business development, or sales, particularly in the not-for-profit sector.
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Experience contributing to income targets and producing marketing or proposal materials.
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Knowledge of GDPR and data protection in fundraising.
What We Offer
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24 days’ annual leave plus bank holidays, increasing by 1 day per year to a maximum of 30.
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Life Assurance: 3x salary, from day one, including Employee Assistance Helpline.
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Long-term disability insurance, health cash plan, and personal accident cover.
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Pension scheme with auto-enrolment after three months.
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8 weeks’ sick pay at full salary in any 12 months.
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Staff bursaries, childcare vouchers, Berghaus uniform items, and discounts.
Deadline: Monday 5th January 2025
First Interviews: Wednesday 7th – Friday 9th January 2025
Second Interviews: Wednesday 14th January 2025
To inspire young people to realise their potential through learning and adventure in the outdoors.
The client requests no contact from agencies or media sales.
Want to be the calm, organised engine behind brilliant campaigns, content and the day-to-day projects that help a charity make real impact? Terrence Higgins Trust is looking for a Marketing Production Manager to keep our busy Marketing team running smoothly, using Asana to deliver 600+ projects every year, from major integrated campaigns to quick-turnaround tasks.
You’ll own our scheduling and workflow in Asana, lead production and approval meetings, and create a clear, friendly intake process so everyone understands where their project is, what it needs to progress and where any slippage sits. You’ll champion best-practice Asana across the organisation building forms, templates, automations, portfolios and reports, and use your experience to introduce an efficient traffic-light status system or similar that keeps stakeholders informed and confident.
You’ll be comfortable managing multiple workstreams across design, print, digital and video, spotting pinch points early and always helping teams deliver on time. You can talk timelines, priorities and resourcing with everyone from creatives to senior leaders, and you’re comfortable tracking time and budget to ensure efficiency.
If you thrive bringing structure to creativity, enjoy connecting people and processes, and want to help us produce trusted, impactful health information, we would like to hear from you.
The client requests no contact from agencies or media sales.
Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?
This role is an important one to help us build brand and awareness around our mission and goals - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.
At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities.
This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time.
It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.
We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).
It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you're interested in the role.
Applications close at 23:59hours on Sunday 4th January 2026.
Initial interviews will take place on the 9th, 12th or 13th of January 2026 with Mags Rivett, Director, Income & Engagement, and one other peer colleague from within the team. A second interview will follow with Mags and Rob Parkinson, CEO. This will likely be a face to face interview at our offices in London and will be held on Tuesday 20th January 2026 (this date is subject to change).
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training Manager
Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Salary: £33,000-£35,00
Hours: 35 hours/week
Contract: permanent
Closing date: 3 January 2026
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule
• Work with the Training Committee to identify priorities and emerging issues
• Balance advanced and introductory content across immigration, asylum and nationality law
• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time
Tutor and content management
• Recruit, contract and manage ILPA’s panel of external tutors
• Provide clear briefings and support tutors in producing accurate, up-to-date materials
• Facilitate the Training Advisory Board and ensure actions are followed up
• Ensure training content remains high quality and aligned with ILPA’s values
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online sessions and support hybrid delivery when required
• Troubleshoot logistical and technical issues on the day
Income, reporting and evaluation
• Monitor bookings, attendance, cancellations and income
• Produce monthly performance reports for the Chief Executive and Finance and Office Manager
• Maintain high participant satisfaction and take action where improvements are needed
Marketing and engagement
• Draft course descriptions, learning outcomes and promotional copy
• Promote events through ILPA’s weekly all-member update and other communication channels
• Respond to participant queries and ensure a reliable customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Process tutor invoices and ensure they match delivery
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Good commercial judgement and experience generating income
• Strong digital skills including Eventbrite and online meeting platforms
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
To apply, you must submit all three of the following:
- ILPA Application Form
- ILPA Equalities Monitoring Form
- CV
If you need the forms in an alternative format or require adjustments, contact Anthony Essien.
Deadline: 3 January 2026
Interviews: Weeks commencing 13 and 20 January 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hunger Project UK Marketing & Relationships Manager
Are you looking for a role that really makes a difference? Well, how about joining a global organisation helping to empower women and men to end their own hunger and poverty? If this sounds exciting, we might have the perfect role just for you!
Role: Marketing & Relationships Manager
Reports to: CEO
Salary: FTE £35,000 - £40,000 (Negotiable based on skills, experience and fit)
Contract type:Permanent
Hours: 35 hours per week
Location:The role is remote at present with occasional travel to London
About The Hunger Project
The Hunger Project UK is a registered charity in the UK committed to the sustainable end of world hunger. Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist. We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption worldwide.
We believe people living in hunger are key to ending hunger. We work to solve the root causes of hunger by supporting the communities experiencing them. As we adapt to meet local challenges and opportunities wherever we work, our programmes have a wide range of objectives. These include ending child marriage, empowering women leaders, increasing girls in education, engaging local governments, entrepreneurism and employability, climate resilient farming and maternal health.
In 2024, we reached nearly 12 million people in Africa, South Asia and Latin America. More than 1 million people are now living in self-reliant communities following investment from The Hunger Project. Our team is a mighty force of changemakers living around the world, including in our partner countries USA, Australia and across Europe.
Here in the UK, we work in collaboration with our global colleagues, to raise funds for our overseas programmes and amplify the voices of those affected by hunger. We are a small but awesome team, with big ambitions to grow and scale our fundraising efforts significantly over the next three years. So, if you’re up for the challenge... come and join us.
The role
This is a hands-on role: you’ll be directly creating content, running campaigns, and managing our operations.
This role is for you if you are…
- Passionate about social justice and motivated to make a positive impact on the world.
- Experienced, with at least eight years in communications or marketing and a proven ability to deliver meaningful results.
- A creative storyteller who produces engaging, high-quality content across multiple platforms and understands how to use digital marketing to drive social change.
- An exceptional communicator with excellent written and verbal skills, strong attention to detail, and pride in accuracy and quality.
- Highly organised and efficient, able to manage multiple projects, meet deadlines, and maintain focus in a fast-paced environment.
- Proactive, persistent, and solutions focused, approaching challenges with creativity, determination, and a positive attitude.
- Technically confident and quick to learn new tools or software, with the ability to help others solve technical problems and use technology effectively.
- A collaborative team player who works well independently while keeping the broader mission and shared goals in sight.
- Energised by the variety, pace, and purpose of a small, dynamic, globally minded charity where every contribution makes a difference.
Key responsibilities
Marketing and Communications
- Plan, coordinate and deliver integrated marketing and fundraising campaigns and events to achieve income targets, ensure consistent messaging and strengthen supporter engagement across all channels.
- Work closely with the global communications team to deliver the organisation’s marketing and communications strategy in alignment with global objectives.
- Manage website content in WordPress, ensuring it is accurate, engaging, and regularly updated.
- Oversee the social media strategy, creating and scheduling high-quality content (using Canva and Later) to grow brand awareness and supporter engagement.
- Manage ambassador and influencer relationships to support campaigns, storytelling, and reach.
- Design and deliver email campaigns and supporter newsletters through Mailchimp, ensuring timely and effective communication.
- Stay up to date with trends, world events, and digital innovations to keep content and messaging relevant and impactful.
Fundraising
- Create and deliver engaging donor experiences, content and supporter journeys to maintain and grow long-term investor support and ensure a high-quality experience for all supporters.
- Collaborate with the CEO and global team to identify and develop new fundraising opportunities and audiences.
Unleashed Women – Community & Investor Stewardship
- Act as the primary staff relationship lead for the Unleashed Women community.
- Support the recruitment, onboarding and ongoing stewardship of Unleashed Women members.
- Coordinate the planning, promotion and delivery of monthly virtual forums and quarterly in-person gatherings, working closely with the Executive & Operations VA on all logistics.
- Maintain regular communication and engagement with members through WhatsApp groups, email updates and event communications, ensuring consistent tone, warmth and responsiveness.
- Act as a key link between Unleashed Women and THP’s global country teams, ensuring meaningful programme engagement and feedback.
- Support retention and thoughtful growth of the community through relationship-led follow-up and investor care.
- Ensure all Unleashed Women activity is accurately reflected in Beacon and associated supporter systems.
Data Management and Reporting
- Maintain and manage the Beacon CRM database, ensuring accurate data capture, segmentation, and analysis to support effective fundraising, stewardship, and communications.
- Ensure all new and lapsed investors are correctly tagged and updated in Mailchimp, Beacon and other relevant systems.
- Evaluate and report on the performance of fundraising and marketing campaigns, interpreting data from CRM and digital platforms to measure impact and inform strategy.
Operations
- Establish, maintain, and continuously improve key operational systems and processes to ensure efficiency and smooth day-to-day functioning.
- Coordinate and maintain fundraising platforms such as Benevity and JustGiving, ensuring campaign pages are accurate, up to date, and performing effectively.
Line Management
- Oversee the recruitment, coordination, and management of volunteers, ensuring they are well-supported, effectively deployed, and aligned with the organisation’s goals.
Preferred requirements
Experience
- At least eight years’ experience in marketing, communications, or a related field.
- Proven success delivering multi-channel marketing and fundraising campaigns that meet or exceed targets.
- Confident in using and maintaining CRM systems (preferably Beacon) to manage supporter relationships and analyse data.
- Experience managing digital platforms, including social media, email marketing, and websites.
- Experience managing and developing team members, including supporting volunteers and junior staff.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
- Strong relationship-building and stakeholder engagement skills.
- Highly organised, with excellent planning and project management abilities.
- Proficient in digital marketing tools such as WordPress, Mailchimp, Canva, and social media scheduling platforms.
- Skilled in interpreting data and insights to evaluate and improve marketing performance.
Personal Qualities and Attributes
- Enthusiastic, proactive, and self-motivated, with a positive and solution-focused approach.
- Collaborative and supportive, fostering strong teamwork and shared purpose.
- Creative and adaptable, comfortable working in a fast-paced and changing environment.
- An effective and empathetic team leader who inspires and empowers others.
Other Requirements
- Commitment to the aims and values of The Hunger Project UK and its mission to end hunger and poverty.
- Commitment to equality, diversity, inclusion, and anti-discriminatory practice.
- Understanding of the collaborative, hands-on nature of working within a small charity.
- Passion for using marketing and communications to create positive social impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
Location:
Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working
Reports To:
Chief Executive Officer (CEO)
Salary:
£36,000 per annum pro rata, £21,600 actual for 0.6FTE
Hours:
3 days per week/0.6FTE
Job Type:
Permanent
Annual Leave:
27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE
About Cosmic
Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.
We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.
Key Responsibilities
External Communications
- Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
- Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
- Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
- Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
- Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
- Liaise with celebrity partners to coordinate media campaigns.
- Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
- Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
- Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
- Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
- Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
- Support in the development and delivery of the Cosmic ambassador strategy
Internal Communications
- Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
- Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
- Keep charity notice boards updated with promotional material.
- Contribute to the quarterly Trustee report.
- Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.
Digital
- Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
- Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
- Create engaging and consistent digital designs for all marketing materials on Canva.
Branding and Merchandising
- Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
- Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
- Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
- Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
- Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.
Administration
- Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
- Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
- Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
- Provide support to charity volunteers during activities.
- Develop engaging and relevant supporter journeys using Cosmic audience personas.
- Regular development and gathering of Cosmic case study materials.
- Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
- Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.
General
- Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
- Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
- Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
- Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.
Who We’re Looking For
Essential Skills and Experience:
- Previous experience in a marketing or communications role, ideally working within the charity sector.
- Proven success designing and delivering communications plans and campaigns.
- Experience of successfully pitching stories or collaborations to media, journalists and influencers.
- Understanding of how to create engaging content – both written and visual.
- Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
- Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
- Strong digital storytelling skills.
- Experience in creating marketing materials in Canva and managing communications campaigns.
- Experience of managing social media channels, creating content that drive results
- Experience of using WordPress, Mailchimp and CRM solutions.
- Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
- Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
- Creative thinking and problem-solving abilities.
- Knowledge of GDPR and data protection best practices.
- A genuine passion for Cosmic’s mission and values.
Desirable Skills and Experience:
- Experience in developing case studies
- Previous experience in a charity or fundraising environment.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.
· 27 days holiday plus Bank Holidays (pro rata for part time roles)
· £200 professional development budget annually
· Hybrid working opportunities
· Employee Assistance Programme
· Flexible hours. Core office hours 10am – 4pm
To be considered for this role, please answer the screening questions in full.
How to Apply
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
November 2025
The client requests no contact from agencies or media sales.
Temporary Fundraising & Volunteer Database Manager
£27.47 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential
I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.
You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.
Key responsibilities
- Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
- Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
- Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
- Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
- Deliver training and guidance on Raiser’s Edge to staff and volunteers.
- Support month-end processes for the Finance team.
- Drive system improvements, upgrades and automation across data workflows.
About you
- Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
- Strong understanding of data administration, data quality and CRM best practice.
- Highly analytical, with excellent problem-solving skills.
- Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
- Confident producing reports and communicating technical concepts to non-technical users.
- Proactive, organised and comfortable managing multiple priorities.
If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Temporary Fundraising & Volunteer Database Manager
£24.72 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential
I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.
You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.
Key responsibilities
- Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
- Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
- Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
- Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
- Deliver training and guidance on Raiser’s Edge to staff and volunteers.
- Support month-end processes for the Finance team.
- Drive system improvements, upgrades and automation across data workflows.
About you
- Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
- Strong understanding of data administration, data quality and CRM best practice.
- Highly analytical, with excellent problem-solving skills.
- Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
- Confident producing reports and communicating technical concepts to non-technical users.
- Proactive, organised and comfortable managing multiple priorities.
If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The essentials …
- Permanent, full-time
- ~£30,000 (depending on experience)
- Hybrid working with 2 days a week at our London office
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
What you’ll be doing …
Our new Marketing Executive for Events will develop and execute effective marketing plans and campaigns for the Society’s Events, Training Courses, and Venue Hire operations, helping the department to deliver its objectives and exceed its annual financial target.
Overall responsibilities / requirements …
- Develop a marketing plan and schedule for events, training courses, and venue hire.
- Develop and implement campaign plans for the Society’s events, courses and venue.
- End-to-end campaign management, including planning, copywriting, design, distribution, management of marketing budgets, monitoring, and analysis.
- Use the Society’s prospect database in compliance with its Data Protection Policy to segment data, target effectively, and undertake effective marketing.
- Collaborate with external partners and with volunteer course convenors, speakers, etc
- Monitor and analyse results and produce regular marketing reports.
- Develop a sales pipeline, targeting large potential purchasers of group deals.
- Support colleagues in helping to sell and promote sponsorship.
- Contribute fully as a core member of the Events team. This may include ad-hoc activities in the run up to events or during events to ensure the team has adequate staff coverage on the ground and that they are delivered effectively.
What we’re looking for …
Essential
- Proven experience in a direct marketing role, preferably within events or training
- Experience marketing to B2B/professional customers
- Significant email marketing experience, and experience using email marketing software such as Adestra.
- Excellent organisational skills.
- Excellent interpersonal and communication skills.
- Ability to produce compelling promotional copy and marketing assets.
- Confidence in approaching external organisations to promote and sell group training packages, sponsorship opportunities and event-related products.
- Ability to identify leads and nurture customer relationships.
- General IT proficiency
Desirable
- Formal marketing training
- Hold or working towards a recognised marketing qualification (CIM, IDM etc)
- Education to degree level or equivalent.
- Familiarity with design packages such as Canva.
- Social media marketing experience.
- Experience within the science sector.
- Experience within the charity sector, and in particular within a professional or learned society.
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page on our website with contact details.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK. We are currently unable to support visa applications.
#marketing #events #events marketing #marketing campaigns #copywriting
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
The client requests no contact from agencies or media sales.
Advert
Job Title - Senior Communications and Marketing Officer
Contract - Permanent, Full Time
Hours - 35 hours per week
Salary - £35,000 per annum
Location - Coram Campus, London WC1N 1AZ (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
The Senior Communications and Marketing Officer works across the varied functions and services of CoramBAAF including policy and practice, membership, publications, and training and events. The postholder will be involved in developing, delivering and monitoring communications tools and channels, building networks, and increasing engagement with CoramBAAF members, the children’s services sector and the wider general public.
This role will suit an enthusiastic and experienced communications and marketing professional with a passion for engaging audiences across multiple channels and experience of planning and delivering marketing activity and collateral, brand development, corporate publications, audio-visual content, targeted campaigns and digital media.
The Senior Communications and Marketing Officer is responsible for devising and delivering a programme of regular membership and customer communications using a range of tools and platforms to achieve this and to monitor effectiveness. They will plan and implement the production of high-quality marketing materials, communication tools and content (written, audio and visual) that raise awareness, drive engagement and generate take up of CoramBAAF’s member benefits and services. The postholder will maintain and develop brand assets to ensure all communications remain effective and consistent.
The role is ideal for someone who wants to build on their existing knowledge, skills and experience in a small, friendly and busy organisation. Please see the job description and person specification for full details.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 5th January 2026 at 23:59
Interview Date: Week commencing 19th January 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.
The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.
The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
Programme Management
· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures
· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.
· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.
· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.
· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.
· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth
· Working with the Programme’s team to input & manage programme data and reporting.
· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.
Logistics and Coordination
· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.
· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.
· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.
· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.
Budget and Income Generation
· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.
· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.
· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.
· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.
· Monitoring expenditure, tracking income, and providing financial reports on programme performance.
Student Outreach & Support
· Manage the application and selection process, ensuring fair and transparent recruitment.
· Working closely with students to support their career development, including
- CV writing and cover letter workshops
- Interview preparation sessions
- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)
- One-on-one mentoring and guidance
· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.
· Responsible for marketing to schools and colleges to increase awareness and participation.
· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.
· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.
Employer Outreach & Support
· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.
· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.
· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals
· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.
· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices
· Gathering feedback from employers to continuously refine and improve the programme.
Customer Service and Administration
· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.
· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.
· Collecting and collating impact and monitoring data.
· Providing administrative support for other Programmes depending on workload, capacity and department demand.
Other Duties and Partner Support
· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.
· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.
General Responsibilities
· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.
· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience
· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.
· To work cross functionally with other departments, regions and countries.
· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.
· Working within Variety’s Data Protection policies at all times.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential:
-
Proven experience in managing programmes or projects, including planning, delivery, and evaluation.
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Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).
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Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.
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Understanding of safeguarding principles and experience working with vulnerable adults or young people
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Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.
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Strong ability to manage multiple tasks, deadlines, and priorities effectively.
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Competence in collecting, analysing, and reporting data to measure impact and inform improvements.
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Confident using Microsoft Office and CRM or database systems.
Desirable:
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Delivering or coordinating training sessions for employers or staff.
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Experience managing budgets, monitoring expenditure, and reporting on financial performance.
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Familiarity with employability skills training, CV writing, and interview preparation.
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Experience organising workshops, meetings, or onboarding sessions.
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Ability to promote programmes to schools, colleges, and employers.
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Using impact data to drive continuous improvement.
HOW TO APPLY
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.
Please let us know if you have any accessibility requirements or need any adjustments for the interview.
MAIN BENEFITS, TERMS AND CONDITIONS
Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)
Hours: 9am to 5pm
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating unforgettable experiences that make a real difference? Join the Orpheus Centre, a charity dedicated to promoting personal development through the arts, as our Special Events Coordinator. This is your chance to combine creativity, organisation, and purpose in a role that truly matters.
Location: The Orpheus Centre, Godstone, Surrey
Salary: £34,000 per annum
Hours: Full-time, 35 hours per week
About Us
At Orpheus, our core values—joyful, bold, inclusive, resilient, and determined—shape everything we do. We believe in empowering individuals through the arts and fostering a vibrant, supportive community.
What You’ll Do
- As Special Events Coordinator, you’ll be the driving force behind our fundraising and engagement events. From concept to completion, you’ll:
- Plan and deliver impactful events such as galas, community activities, and corporate functions.
- Manage budgets and targets, ensuring every event delivers value and supports our mission.
- Coordinate logistics, marketing, and build strong relationships with stakeholders, volunteers and partners to create seamless experiences.
- Champion our cause, engaging staff, volunteers, and supporters to amplify our impact.
What We’re Looking For
- At least 2 years’ experience in event planning and coordination.
- Strong organisational, communication, and relationship-building skills.
- Ability to manage budgets, negotiate contracts and work under pressure.
- A creative thinker who thrives on delivering exceptional experiences.
- A proactive, positive attitude and willingness to work occasional evenings and weekends.
- A full UK driving licence and access to a car.
Why Join Us?
- Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
- Ongoing training and development opportunities, and the chance to work on events that truly matter
- A supportive, inclusive workplace where your ideas matter.
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Membership Marketing Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: 12-months Fixed Term (Maternity Cover)
Hours: Full Time
Salary: £47,250 per annum
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common – we are all conservationists, and passionate about restoring wildlife.
We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos – London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL’s important conservation work.
The Membership Marketing Manager leads the growth and engagement of the organisation’s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value.
This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays).
Key responsibilities:
- Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels.
- Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value.
- Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success.
- Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications.
- CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty.
- Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth.
About You
- Successfully managed a membership scheme, running both acquisition campaigns and retention programmes.
- Proven experience of developing and implementing marketing campaigns across of variety of media.
- Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce).
- Confident using performance and customer data to develop actionable marketing plans.
- Familiar with customer databases and developing membership customer journeys.
- Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 16 December 2025
Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo.
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Communications & Marketing Manager
Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role.
Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.
Job purpose
The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.
Principal responsibilities and duties
- Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
- Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
- Manage the promotion of fundraising campaigns and events
- Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
- Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
- Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
- Use analytics tools to report back on performance and identify learnings and opportunities
- Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
- Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
- Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
- Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
- Undertake other duties that may be required as part of the role
Person Specification
- Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
- A responsive, confident self-starter who is enthusiastic and highly motivated
- Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
- Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
- Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
- Ability to think creatively, offering new ideas, concepts and solutions
- Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
- Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
- Experience of using analytics and other tools to report on performance of campaigns
- Experience of media relations and evaluating media coverage and PR
- Experience of using social media as a professional communications tool
- Experience of producing and editing photo and video content
- Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
- Organised and able to keep good records for data protection, confidentiality and financial purposes
- Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies
Other
- Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Hybrid working arrangements
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee assistance programme
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.






