Database marketing officer jobs in westminster, greater london

The basics

Location: Agile working 

Contract: Permanent, subject to funding 

Hours: 16 hours per week

Starting salary: £27,445 FTE (£13,722.50 pro rata)

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

Would you like to make a difference to the lives of Young Londoners? 

Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?

Do you have the expertise to provide support to users of case recording systems?

If so, you might be just who we are looking for!

If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.

What the role involves

1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released. This will include running system training drop in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.

2. To support managing the case recording system help desk – so that support is always ava

ilable to front line workers and other stakeholders.

3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.

4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox

5. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Lead

6. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need

7. Working with the Learning and Development Coordinator to support the creation of e-learning training modules for our LMS (currently RISE) Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.

8. Undertaking any other duties as required and commensurate with the level of this post, including covering the Data Reporting and CRS support lead post functions when relevant.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Why working for us is different:

Encouraging work life balance

Ø  Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.

Ø  179 hours annual leave (plus bank holidays and pro rata for those who join us part time) rising after 3 and 5 years of service.

Ø  Flexible and smart working policies in line with an agile way of working.

Ø  Agile working - meaning you can work from different locations like home, in the community, from our office (job dependent).

Enriching your work life

Ø  Opportunities for learning and development

Ø  New modern offices

Ø  Opportunities to feedback including surveys and groups

Ø  Reflective practice sessions

Ø  Reduced caseloads compared to statutory services

Caring for you and your family

Ø  Enhanced family leave

Ø  Death in service benefit

Ø  Thinking about your finances

Ø  Discounted season ticket loan

Ø  Pension scheme

Ø  Cycle to work scheme

Ø  Expenses float scheme

Sound good? Here’s how to apply

To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Pack attached by clicking the apply button on this page or find it on Safer London’s Website. 

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website or find our contact information in the Job Pack.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Join the Brent Centre for Young People, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. This is an exciting opportunity for a dynamic Communications & Marketing Officer to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission.

The Brent Centre for Young People 

The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy. 

About the Role 

BCYP is seeking a seasoned Communications and Marketing Officer who will design and implement a strategy to boost BCYP’s brand and support the efforts of clinicians. The candidate will also support the fundraising team through grassroots event management and the adoption of a small portfolio of donors. Some event and project management will be required, in particular supporting the delivery of seminars and training programmes, as well as community events.

The applicant will have excellent communication skills, be able to translate the stakeholders’ (Trustees/clinicians/donors/young people) needs and broadcast them to the community. They must have hands-on skills creating and designing digital, print, and social media and the confidence to put their signature on a strong communications and marketing strategy that will maximize external partnerships. 

This is an excellent opportunity for a confident self-starter to bring their vision and expertise into play to shape the look and feel of BCYP’s image, and to coalesce BCYP’s services to offer a holistic experience for our community.

Applications close once post is filled

Hybrid working with regular travel to our London Bridge Office

What the job involves

We're on the lookout for a motivated Direct Marketing professional to bring their skills to our Individual Giving Team, with a focus on retention campaigns.

Direct Marketing plays an important role in the Charity’s fundraising and overall corporate strategy. We’re looking for a confident and proactive fundraiser to take responsibility for the delivery and ongoing development of our current retention programme.

You’ll deliver timely, targeted, relevant communications to our warm audiences; newly recruited and existing cash supporters and regular givers with the aim of strengthening loyalty and increasing their lifetime value.

With internal and external stakeholders, you’ll project manage existing direct marketing campaigns in the form of direct mail appeals, emails, telemarketing and occasional stewardship events. You’ll consistently analyse KPIs and make evidence-based decisions to help assist with growing the programme and delivering our overall financial target.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment, which includes developing and implementing retention focused direct marketing campaigns, you’ll also have a range of channel experience and marketing knowledge.

You’ll possess first class communication skills, a strong team ethic and you’ll be at ease working with internal and external stakeholders at all levels. The ability to manage budgets and projects is also essential, along with proven knowledge of data protection and sector compliance. Knowledge of direct marking and fundraising law would be advantageous.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 5th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th October 2025.

An exciting opportunity has arisen for a Marketing and Communications Administrator to join the Marketing and Communications Team . Your role is to provide high quality administrative support to the Marketing and Communications team and the wider Fundraising, Communications and Retail Directorate.

This role is not open to sponsorship.

Role Requirements

• Dealing with incoming enquiries from across the organisation and externally to signpost to the right team in an efficient way.
• Point of contact for clinical administrators attending meetings, feeding back to marcomms team on activities and helping to keep lines of communication open between teams.
• Providing cover on press inbox if needed.
• Working with the team to create and send our weekly news round up.
• Facilitating the local induction and training of new staff to support new starters to feel welcomed, achieve compliance, and get up to speed in their roles.
• Arranging booking of regular Marketing and Communications team meetings.
• Maintaining the team sharepoint site.
• Supporting the team with planning and helping to monitor tasks that come in.
• Supporting the Digital Manager with managing tickets and enquiries to our web developers.
• Supporting the Marketing and Communications Officer to manage the collateral review and management process and assist with archiving.
• Assisting with intranet updates.
• Fulfilling printing and laminating requests.
• Creating posters and templates for retail.
• Creating resources for events eg name tags, signage.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The Events Officer will be responsbile for delivering a wide range of events to our members such as training courses and the annual conference, and must be a highly organised and enthusiastic individual working in collaboration and partnership with one other part time Events Officer. You will require an eye for detail, have excellent liaison skills and have the ability to manage multiple tasks efficiently.

Our courses and the AGM are delivered online, with our annual conferences delivered in-person or hybrid. The annual conference is an important event for BAAT and an exciting, key responsibility for this role.

This role requires the additional responsibility of managing the Events marketing activity, working in partnership with the Senior Digital Comms Officer.

The successful applicant will join a small, professional staff team based in London. We are hybrid-working, with a mix of home-based working and part (usually at least one day a week) in-office working practice. 

Thrombosis UK is a small charity with big ambitions. We are the charity in the UK committed to saving lives and improving the quality of life for those affected by blood clots. 

Key Responsibilities:

• Coordinate Challenge Events

o Act as main contact with events management companies to coordinate our programme

o Encourage, support and monitor participants on their fundraising journey

o Manage production and distribution of event merchandise

• Fundraising

o Explore new fundraising opportunities to increase income and widen our supporter base

o Provide support/toolkits to volunteers who want to run their own events

o Research new technologies to streamline fundraising activities

o Represent the charity at community/fundraising events

o Reach out to suitable businesses for suitable support and donations

•    Marketing & Communications

o Plan and oversee marketing initiatives for TUK’s events and wider opportunities e.g. National Thrombosis Week and World Thrombosis Day

o Drive an effective social media presence

o Provide a prompt and enthusiastic response to fundraising enquiries across all channels

o Generate/update content for the website, social media and occasionally printed materials

o Liaise with designers, ensuring brand consistency across all channels

• Fundraising Admin

o Maintain accurate donor and income records, ensuring all invoices and payments are processed

o Promptly coordinate all donor correspondence such as acknowledgements, thank-yous, certificates and ‘good luck’ messages

o Provide a monthly fundraising overview to the CEO

Are you a social media whizz with a passion for telling powerful stories? Keen to progress in your career in public relations and digital communications while making a real impact in the charity sector? Join Dravet Syndrome UK as a Marketing and Communications Manager (home based,16 hours/week) and bring your creativity and energy to a role where you’ll help shape our online presence, generate meaningful media coverage, and connect communities through engaging content.

Reporting to the Head of Marketing and Communications and working with the Marketing, Communications and Fundraising Manager in this varied position, you’ll drive DSUK’s social media activity, creating and scheduling posts across our social media channels. Alongside engaging online audiences, you’ll be instrumental in our proactive PR work—writing press releases, pitching stories to key media, responding to journalist enquiries, and helping develop compelling family case studies for campaigns. As part of a passionate and supportive team, you’ll collaborate to measure the impact of our communications and marketing work.

If you’re ready to grow your career in communications and want to make a difference for families affected by Dravet syndrome, we want to hear from you.

As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.

About Dravet Syndrome UK

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.

The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.

What you will bring

Essential

· Demonstrable experience in planning and delivering engaging and targeted social media content to build community, raise awareness and drive engagement.

· Hands-on experience managing websites (using WordPress), delivering e-marketing campaigns (e.g. Mailchimp or similar), and applying SEO principles and other techniques to optimise digital communications and online visibility.

· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)

· Demonstrable experience of working in charity, patient advocacy or healthcare sectors

· Ability to deal with people at all levels with empathy, tact and credibility

· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences

· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media and our website

· Act as a brand guardian, ensuring external designers and agencies understand and apply our brand, visual identity, and corporate communications guidelines effectively

· Strong organisational and project management skills, with the ability to prioritise

· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development

 Why join Dravet Syndrome UK?

Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our impact on people's lives. Join us today and contribute to making a lasting difference in the lives of those we support.

The closing date for applications is Wednesday, 24 September 2025, with shortlisting interviews taking place in early October with job to commence November 2025.

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, sex, religion or belief, sexual orientation, gender reassignment, marriage & civil partnership, and pregnancy and maternity.

SUPPORT OUR LIFE-SAVING FUNDRAISERS 

At Campaign Against Living Miserably, we’re expanding our team and searching for two Challenge Events Officers. Your mission? To deliver an ambitious portfolio of third-party, owned and DIY events, to inspire and support our growing community of Fundraisers as they take on epic challenges, all in support of CALM’s life-saving work.

• You’ll join a growing team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has just seen a 60% increase in fundraiser numbers this year. We’re hiring now to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

YOUR RESPONSIBILITIES

CORE

• Contribute to CALM’s fundraising targets, through excellent event delivery, relationship management and supporter care

• Ensure all supporters receive excellent care from CALM, as well as completing all assigned admin tasks with a high degree of accuracy

• Confidently represent CALM at key meetings and events

• Be a data steward for fundraising, ensuring quality data management

SUPPORTER ENGAGEMENT AND STEWARDSHIP

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide general support to the Challenge Events Manager with event day delivery as required

• Represent CALM at Challenge Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of the Challenge Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our email marketing strategy to event participants 

• Deliver stewardship calls to Challenge Event Fundraisers - welcoming them to the team upon sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work across various income platforms to ensure fundraising pages and donations are correctly coded, including JustGiving and Enthuse

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Competencies

Essential

• A strong understanding of challenge event fundraising 

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: ​Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. The right candidate will be willing to work occasional out of hours and weekends as required.

Salary: £30,000 - £33,000 per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Sunday 28th September 2025.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Production Support Officer

London

£44,968

Permanent

17.5 hours a week. Work pattern to be agreed with the line manager. Happy to talk about flexible working.

The Production Support Officer plays a key role in ensuring the smooth delivery of high-quality printed materials, merchandise, and physical assets that support our client's campaigns.

This role also oversees their photography library, commissions photographers, and provides support for online publishing and data management as required.

What experience, skills, knowledge and understanding do you need?

• Experience procuring and managing production of printed materials and merchandise.
• Excellent interpersonal skills and ability to deal with outside suppliers, manufacturers and freelancers.
• Experience maintaining databases or datasets to ensure accuracy and data quality.
• Experience proofreading text and verifying data when preparing content for online publishing.

Why Join Them?

In this role helping shape and deliver events that make a national impact.

You’ll work with passionate colleagues in a fast-paced, values-driven environment where your expertise and leadership will be recognised and valued.

The closing date for applications is 5pm on Friday 19th September 2025.  Interviews will be held on Thursday 2nd October 2025

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​

Job Title: Cathedral Safeguarding Officer

Reports to: Canon Precentor

Key Relationships: As part of their role, the CSO will work closely with the Cathedral Safeguarding Lead (Canon Precentor), the Diocesan Safeguarding Team including the Diocesan Safeguarding Advisory Panel (DSAP) and the Diocesan Safeguarding Executive Committee (SEC); volunteer cathedral safeguarding representatives (CRs); all other relevant stakeholders including Director of Music, Chapter, Residentiary Canons, staff, the Senior Leadership Team and Cathedral Safeguarding Committee. In addition, the post-holder will work with all relevant external agencies, e.g., CofE National Safeguarding Team (NST), Police and Probation services, local authorities, Domestic Abuse Services.

Start Date: ASAP

Salary: £30,000 (£50,000 pro-rata)

Hours of Work: 21 hours per week – over 3 days

How to apply: Please complete the application form by Friday 19th September at 5pm.

Interviews: Wednesday 1st October.

Introduction to the Cathedral

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Our Vision & Values

Southwark Cathedral’s original foundation was a Priory with a community that lived by the rule of St Augustine, written around 400 AD. Augustine begins his rule with the words, ‘Before all else, love God and then your neighbour, because these are the chief commandments given to us’. Our renewed vision of ‘making space for love: with Heart, Mind and Soul, finds its inspiration in our spiritual heritage.

Our mission and objectives combine in what we are calling the pathways for realising our vision. The pathways through which we will make space for love of God and neighbour are:

Objective 1: Rooted in Christian faith - to be a place of hospitality, exploration, imagination and kindness. We will be a Cathedral that rejoices in making space for all people to flourish and grow in heart, mind and soul.

Objective 2: Heart - to keep the heart healthy in London by a commitment to social justice, upholding the human dignity of all people and of every age.

Objective 3: Mind - to help people both live faithfully and think critically, being a place of learning and discovery.

Objective 4: Soul - to be a school for the soul, a place for enrichment of the inner life through prayer, our Cathedral building, the arts, and community.

Our Values

Integrity, Kindness, Justice, Courage

Role Overview

The role of the Cathedral Safeguarding Officer is to maintain and build on the strong culture of safeguarding at Southwark Cathedral and carry out an effective safeguarding role as a key visible member of the Cathedral team. The role holder will promote awareness and understanding throughout the Cathedral community (staff, volunteers and worshippers) of the needs of children and vulnerable adults and actively promote the philosophy that their interests are paramount.

The successful applicant will be responsible for the development and implementation of Cathedral safeguarding arrangements, good practice, policy and training. The Cathedral Safeguarding Officer will make sure that safeguarding risks are appropriately managed and ensure that the Cathedral is applying any emerging national policies, procedures and best practice so that our ways of working continue to remain current.

NB: The successful applicant will play a leading role in the preparation for the upcoming INEQE safeguarding audit of Southwark Cathedral and Southwark Diocese scheduled June 2026. They will be supported in this aim by the appointed INEQE action group.

The role carries responsibility for safeguarding casework, including ensuring that allegations of abuse are promptly and appropriately handled, and where appropriate referred to the statutory authorities. Further, the role holder will effectively communicate and engage with survivors and victims of abuse.

The Cathedral Safeguarding Officer will advise the Cathedral on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops. They will be supported in their role by three experienced volunteer cathedral safeguarding representatives who offer knowledge and experience of the cathedral. They will work collaboratively with peers in the Diocese and the National Safeguarding Team.

Main Duties and Responsibilities

Key Duties

1. To lead the Cathedral’s work on the following National Standards:

· Organisational culture, leadership and capacity - Church bodies have safe and healthy cultures, effective leadership, resourcing and scrutiny arrangements necessary to deliver high-quality safeguarding practices and outcomes.

· Prevention - Church bodies have in place a planned range of measures which together are effective in preventing abuse in their context.

· Responding to and managing risk - Risk assessments, safety plans and associated processes are of a high quality and result in positive outcomes. The assessment and management of risk is underpinned by effective partnership working.

· Victims and survivors - Victims and survivors experience the timeliness and quality of Church bodies' responses to disclosures, and their subsequent support, as positively meeting their needs, including their search for justice and helping their healing process.

· Learning, supervision and support – All those engaged in safeguarding-related activity in Church bodies receive the type and level of learning, professional development, support and supervision necessary to respond to safeguarding situations, victims and survivors, and respondents, effectively.

2. To provide in person safeguarding training for Cathedral volunteers & staff.

3. To work closely with the Director of Music and the Sub-Dean to ensure that the children and young people in the cathedral choirs and Sunday school are effectively safeguarded

4. To be responsible for recording, investigating and managing all Safeguarding concerns;

5. To assist the CSL with production of monthly and annual safeguarding reports and to attend Chapter (as required) and Committee Meetings (as directed).

6. To assist in the production of risk assessments, policies and procedures where there are safeguarding aspects to them.

7. To provide advice in relation to obtaining criminal record checks (DBSs) for staff and volunteers.

8. To work collaboratively with the National Safeguarding Team (NST) and other Church of England Safeguarding Officers and attend national safeguarding events and activities as required.

9. To engage in professional supervision and quality assurance provided by the relevant NST Regional Safeguarding Lead.

Other responsibilities:

10. To participate in performance reviews and appraisals

11. To ensure that professional skills are regularly updated through participation in training and development activities

12. Any other duties and responsibilities as may be required by Chapter.

Accreditation Scheme Administrator

12-month FTC, 17.5 hours a week (0.5FTE)

£33,197 (pro rata salary of £16,598) 

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re looking for an experienced administrator to help us deliver the Great Workplaces by BVA accreditation scheme and ensure it runs smoothly, efficiently, and to the highest standard.

This is a new role for BVA and will be a great opportunity for a highly organised administrator to make their mark. If you enjoy managing processes, supporting customers, and keeping everything on track, we’d love to hear from you.

You’ll be the first point of contact for enquiries about the scheme, managing applications, renewals, and assessments, and keeping accurate records of all activity. You’ll work closely with our accreditor team to coordinate schedules, monitor deadlines, and make sure every part of the process runs seamlessly.

You’ll also play a key role in supporting clients throughout their accreditation journey - from onboarding through to survey delivery and results sharing - providing excellent customer service and ensuring GDPR standards are upheld. Alongside this, you’ll help track performance, gather feedback, and contribute to the continuous improvement of the scheme.

We’re looking for someone who is proactive, well-organised, and comfortable juggling multiple priorities. You’ll have experience in a varied administrative role, strong communication skills, and the confidence to liaise with colleagues, clients, and external stakeholders. CRM or database experience will be an advantage, and above all, you’ll bring a professional, friendly approach to everything you do.

In return, we offer a supportive and collaborative working environment where your work will directly contribute to improving veterinary workplaces across the UK.

Benefits

· The 17.5 hours contracted should be worked across at least three days a week, and we’re open to discussing what days and hours would work for you.

· Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Roles at BVA are hybrid. This typically means working 40% of your hours from our London office - a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

How to apply

Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification. We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.

Closing and interview dates

·Closing date - 5pm on Wednesday 17 September

·Interviews will be held remotely on Friday 26 September.

We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.

Are you someone who believes that the unique power of sport positively impacts the lives of disabled people?

We're seeking a Senior Partnerships Officer to help us expand our Coaching and Training offerings. In this dynamic role, you'll be the driving force behind forming new partnerships and strengthening existing networks. You’ll also manage exciting collaborations and think creatively about community sports development and its impact, helping shape opportunities that truly make a difference.

You will identify opportunities by generating leads, attending events, and engaging stakeholders to grow. You’ll have the chance to work across our project portfolio, delivering outcomes for our partners and funders, including Nike and London Sport.

Through line-managing our Workforce Development Officer, you will oversee the development of our talented and inspiring workforce, who are vital to our success.

You will play a key part in generating unrestricted funding to support our core operations and initiatives. Contributing to our “Enrich” strategic strand, a central focus will be fostering trust within the communities we serve, enriching the experiences of disabled people.

The role addresses gaps in delivery to meet the needs of underserved communities, supports the development of coaches by creating paid opportunities and mentorship for disabled coaches, and promotes awareness and attendance at our Community Clubs.

Working closely with the Head of Service Delivery, you’ll help shape the future by developing sustainable pipelines for growth, while playing your part in responding to enquiries as a valued member of our friendly team.

We’re looking for someone with a growth mindset who thrives within a small and inclusive delivery team. A positive team oriented attitude is key. We encourage applications from individuals of all backgrounds who may not meet every qualification but are passionate about the role and bring relevant skills and experience.

If you are excited about the position of Senior Partnerships Officer, we would love to hear from you.

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

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You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

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To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

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What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

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Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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