Database marketing specialist jobs

In this role, you will play a vital role in enabling the smooth running of the organisation and its programmes through maintaining excellent programme administration, comms, governance, reporting systems and cross organisational project work. 

The role is a key part of the wider Core Team.  

The role is ideally suited to individuals with an interest in the core running of a charitable organisation.   

Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously. The role will provide support for the Senior Management Team and wider delivery team. This post offers an excellent opportunity to learn about communications, programme administration, programme set up and data management and reporting within the context of the voluntary sector.  

The role focuses on:

• Communications 
• Data Management and Reporting 
• Programme Administration

Communications 

• Prepare and maintain an annual comms timeline – including key celebratory or significant events for example mental health week, volunteer day etc ensuring that the Trust is maximising coverage across these key dates in the year;  

• Maintain the annual events calendar – work with programme leads to ensure events are being covered by comms; 

• Coordinate, collate and support with the preparation, completion and delivery of the ST newsletter – distribute via Mailchimp and oversee staff hard copy delivery;  

• Day to day social media, liaising with Programme leads for engaging content; 

• Monitor and ensure the website content is updated as needed; 

• Prepare Board report on Comms; 

• Be main contact for and oversee workstream with our Graphic Designer; 

• Write PR materials as needed; 

• Organise and oversee a regular Comms meeting with SLT – to include a focus on external and internal comms, the comms timeline and organisational events calendar 

Data Management and Reporting 

• Coordinating reporting deadlines and ensuring they are met by staff; 

• All reports to be saved into report folder and SLT notified to sign off; 

• Management of Plinth data management system, including managing supplier relationship, monitoring data is inputted correctly and staff training and support; 

• Oversight of data requirements per programme and extraction of headline data information for board reports and general funding bids and reports; 

• Attend quarterly Commissioner Meetings with colleagues. 

Programme Administration 

• Maintain and update contracts and grants master spreadsheet; 

• Preparing paperwork for new contracts and grants agreements; 

• Prepare and issue contract invoices using Xero accounting system; 

• Monitor payment schedule using Xero and update SLT; 

• Coordinate with accountants when contract invoicing is linked to monthly payroll; 

• Planning and set up of new programmes. Supporting staff to launch programmes according to contract funding; 

• Management of core support across delivery programmes including but not limited to advice and assistance, baby buddies, group programmes etc; 

• Supporting SLT with preparation and submission of bid applications 

• Supporting the Core Team with planning and delivering ad hoc organisational projects in line with Organisational Annual Strategy. 

Job Requirements 

Our work is place-based, and people focused. To be responsive to the community and to be able to support Shoreditch Trust activities, we do not offer remote working contracts. You will need to be flexible, working some evenings and weekends. Hours will be agreed on a mutually beneficial basis in line with planned activities. You will be expected to attend organisational meetings, events and clinical supervision. 

Person Specification   

Educational achievements, Qualifications, Training and Knowledge:   

Essential   

• Degree or equivalent qualification  

Experience:  

Essential    

• Work experience as an Administrative Officer, Administrator, or similar role  

• Familiarity with data management procedures and principles  

• Experience using social media platforms and website CMS  

• Experience of using Microsoft products including Word, Excel, and Outlook    

Desirable   

• Experience using e-marketing software e.g., Mailchimp  

• Experience using data management and evaluation software 

• Experience of processing financial claims/transactions   

• Supporting managers to meet deadlines   

Job related aptitude and skills:  

• Ability to communicate effectively by telephone, in writing, by e-mail and in person   

• Strong organisational and communications skills  

• Methodical and organised approach to tasks, with an eye for detail   

• Ability to work calmly under pressure prioritising competing demands effectively   

• Initiative, flexibility, and ability to handle change   

• Ability to produce accurate summaries of meetings, events, and conversations   

• Ability to attend work regularly and on time   

• Good problem-solving skills   

• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time   

Personal qualities:   

• A problem solver who enjoys translating complex information into practical applications 

• Commitment to continuous personal development  

• Ability to work alone, as well as working co-operatively as a team member   

• Willingness to learn about new initiatives   

• Specialist knowledge related to the area of appointment   

IPS – Employment support

For people who need mental health support, getting back into work is a vital step on their recovery journey. The evidence backs this up, but although 90% of people with severe mental illness want to work, only 8% of them are in paid employment.

If you would like to join our team and champion our mission and help people who need employment support to get back into work. You will be supporting clients who are under the care of Secondary Mental Health services to gain and retain paid employment and will be based within a clinical team.

This is an incredibly rewarding role.  You'll have the opportunity to transform the lives of clients, to give them hope, direction and support with their recovery journey alongside other key professionals. This is also a challenging role, so you’ll need to be empathetic, adaptable and dedicated to finding clients a role that’s right for them.

As an Employment Specialist, you’ll build a good rapport with your clients, gaining a real understanding of their key skills, their aspirations and their career goals and finding them opportunities to match. You'll also spend time building productive relationships with employers in order to identify and negotiate job opportunities in the hidden labour market.

Successful applicants for this post will receive training in the IPS approach, giving you the tools, you need to provide expert support and advice to clients, staff within your clinical team (e.g. Psychiatrist, Social Workers or Mental Health Nurse), while also building positive relationships with employers, opening doors and changing perceptions around mental health.

We welcome applications from people with personal experience of using mental health services.

Job Summary

To provide support into employment for people with mental health problems including:

· Managing a caseload of clients who wish to return to paid work, enabling them to find or retain employment by liaising with work and training providers, accessing benefits advice and by personally providing on-going support to clients in job search and after gaining employment, in accordance with evidence based supported employment practice such as the Individual Placement and Support (IPS) model of supported employment.

· Link with local employers and voluntary bodies in order to secure employment opportunities within the community

· Pro-actively support and motivate clients in obtaining employment opportunities

· Provide on-going support according to both the employee’s and employer’s needs to enable clients to both gain and retain employment.

Key responsibilities

 · To work in partnership with individuals to support them in finding paid employment, or taking steps towards this.

· To develop strong links with other agencies such as voluntary, statutory and businesses in the development of work opportunities for clients.

· To support Community Mental Health Team colleagues with information about work and training opportunities.

· To report on outcome measures for the service.

· To provide monitoring/audit information to the Senior IPS Employment Specialist responsible for Employment Services.

Main duties

 · Manage a caseload of people who have experienced mental health problems who wish to work.

· Prepare individuals for employment by assessing each person’s individual vocational needs which might typically include identifying strengths, help with benefits, support networks, travel to work plans, etc.

· Co create employment action plans with the individual, and provide this to the care co-ordinator and other professionals where appropriate.

· Assist individuals in job search and prepare them to apply for employment/education, liaising with colleagues as required e.g. Disability Employment Advisors, Jobcentre Plus, DWP contract providers and local colleges.

· Contact and meet with employers to identify job opportunities for individual clients.

· Have a proactive approach in developing jobs tailored to suit individual clients’ needs by contacting local employers, discussing mutual requirements and negotiating opportunities.

· Accompany job seekers to interviews if required.

· Provide education and support to employers, as agreed with the individual and provide job retention interventions to people at risk of losing their employment, negotiating adjustments to the job role with employers to enable the person to retain their employment.

· Support clients in the workplace by supporting them to learn the job role if necessary, and/or negotiating with employers to adapt the role at the start of employment or if difficulties arise in the workplace.

· Identify any barriers for return to work and develop appropriate strategies to overcome those barriers for clients who wish to gain or retain open employment maintaining a positive attitude to addressing challenges.

· Contribute to the opportunities for an individual’s increased social inclusion by developing partnership working with voluntary sector agencies, and linking with primary care employment and job retention initiatives.

· Promote the Mindful Employer initiative and best practice in mental health and employment within the mental health services and in other organisations in the local area.

· Maintain and develop close links with referrers, care co-ordinators and Community

· Regularly attend Team meetings.

· Complete data monitoring sheets and keep accurate caseload records.

· Maintain high standards of personal development and undertake further training as may be required.

· Undertake regular supervision and annual appraisal.

· Undertake other duties as may reasonably be required by the organisation

Person specification

Qualifications and experience

Essential

· Educated to degree level or equivalent experience

· Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector

· Experience of working with someone on a one-to-one basis

· Experience of managing multiple tasks at any one time

Desirable

· Trained in IPS approach

· Experience of supporting people to obtain or keep work

· Experience of working within health, social services or voluntary sector with people who have experienced mental health problems.

· Experience of working assertively to influence decision makers

· Own personal lived experience of recovery from mental health difficulties

· Previous experience of delivering a service using the IPS model is a bonus

· Proven experience of meeting and exceeding outcomes and targets

Skills and knowledge

Essential

· An understanding of the employment needs, and challenges faced by people who experience mental health difficulties

· Developing a knowledge of a broad range of occupations and jobs

· Able to use IT systems, databases and tools such as MS Word, PowerPoint and Excel

· Strong motivational, communication and listening skills

· Outstanding interpersonal skills and ability to build rapport with a range of people

· Good organisational ability

· Natural ability to build close, trusting and productive relationships with people

· Team orientated and able to work collaboratively within a mixed-disciplinary team

· Ability to work independently and use initiative to develop and promote a service

Desirable

· Knowledge of DWP and disability/employment related benefits

· Knowledge of good practice in employment legislation protecting Disability and Equality

Context and Background

The NSPCC’s mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We share it. It drives our Engagement and Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse.  

Within the Engagement and Fundraising Directorate, our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.  

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income.

The Prospect Development Team sits within the Supporter Management Team within Philanthropy & Partnerships department but works across the whole of Engagement & Fundraising. Primarily, the team supports the Philanthropy and Corporate Partnerships fundraising teams in their prospecting and fundraising strategies. The team’s role is to help colleagues understand their supporters at an individual level, but also to bring to the forefront the key trends and milestones in their journeys within the NSPCC. We aim to match opportunities for giving and engagement with our supporters’ charitable interests.

To deliver this, the Prospect Development Team offers prospect research, management and identification services. The team works with departments within the directorate on projects and initiatives which have the potential to further leverage major giving and corporate income.

The team also has a role to play in sharing insight and knowledge on the latest trends in philanthropy and corporate giving with the rest of the directorate, and in ensuring that our fundraising and research practices are compliant with sectoral regulations.

As a Prospect Development Officer, not only will the work you do make a real difference to people’s lives, but opportunity is provided to develop your fundraising experience within a sector leading team.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

· Contribute to the Income Generation directorate’s purpose of maximising income from supporters by carrying out prospect research and prospect identification activities that contribute to fundraising activity.

· Deliver the Prospect Development Team’s strategy for supporting the growth of high value income from individuals and organisations.

· Work effectively and proactively with other departments in fundraising, in particular Philanthropy and Partnerships, and other functions within the NSPCC, to ensure prospect research activities serve their insight requirements.

· Deliver prospect research profiles, identify new fundraising opportunities and conduct activities which offer actionable insight.

Key relationships - Internal

· Reports to Prospect Development Manager.

· A member of staff of the Prospect Development Team and the Philanthropy & Partnerships department.

· Works closely with colleagues in Engagement & Fundraising to develop information, reporting and/or fundraising initiatives.

· Engages with staff in other NSPCC functions as necessary to ensure they are fully equipped to understand how potential and existing donors can connect to the NSPCC’s cause.

Key relationships - External

· Works with a range of agencies and suppliers that support fundraising research activities.

Main duties and responsibilities

· Devise, agree and deliver particular aspects of the Prospect Development Team’s annual business plan and budget alongside the Prospect Development Manager, to enable the NSPCC to deliver its planned activities and services.

· Delivery of business systems and processes within income generation in line with agreed key performance indicators and ensuring service level agreements are met where applicable.

· Manage relationships and deliver high quality support, information and data to fundraisers for whom you are assigned as lead contact. Corresponding effectively using creative and engaging methods of communication.

· Carry out research through a range of sources, including the internet, intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to areas such as proposals, events, donor strategies and fundraising communications.

· Analyse and present research findings in a written or verbal format, including briefing notes, reports, summarising papers and publications. Develop full and accurate research profiles on prospects and donors to make recommendations that contribute to the agreed departmental strategic goals.

· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on- going basis and making recommendations for and implementing improvements.

· Work with the Prospect Development Manager to maximise the opportunities by which Prospect Development can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.

· Maximise income by sharing knowledge, specialist expertise and experience of a specialist business support area with others in order to add value to cross-market fundraising activities.

· Be a key contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

· Keep up to date on best practice and developments within the charity sector generally and particularly in terms of changes to fundraising regulations and codes of practice.

· Undertake specific projects and activities as necessary or as required to support the department’s fundraising as a whole.

Responsibilities for all Staff within the Engagement and Fundraising Directorate

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.  ​ 

·  To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures. 

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. 

· To adhere to all the NSPCC’s service standards, policies and procedures.

· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

· To maintain an awareness of and comply with NSPPC data protection regulations.

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. 

· To work in a manner that supports equality, diversity and inclusion

· To be pro-active in identifying ways to improve personal and team performance 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures. 

· To maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct. 

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. 

Person specification

1. Highly developed verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders and the public.

2. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.

3. Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present the information clearly in a way that meets desired outcomes.

4. Proven ability to build, manage and develop relationships with individuals and teams and achieve objectives through these relationships.

5. The ability to plan, monitor and implement projects/initiatives to agreed deadlines, often with conflicting priorities.

6. Well-developed ability to apply effective numeracy skills in entering and recording financial and other data and in interpreting, analysing and presenting data in a clear and accurate format to meet desired outcomes.

7. Experience of success in information provision/prospect research/customer insight in a customer focussed environment.

8. Experience in using supporter or customer databases and Windows based software packages including word processing, spreadsheets, electronic mail and the internet, in order to deliver tasks and projects.

9. Experience in a research role, preferably prospect research in a major charity.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Are you an experienced communications and marketing lead with brilliant copywriting skills and an eye for PR opportunities? If you’re an all-rounder looking for a fast-paced creative role where you can really make a difference - this job is for you!

Salary: £29,552 per annum

Contract: Permanent

Hours: 35 hours per week (full time)

Location: Hybrid or remote considered

Closing Date: Monday 20 July 2026

Please note CV and covering letters will be reviewed as they are received and interviews will be conducted on a rolling basis. We therefore strongly encourage applicants to apply as soon as possible.

The role

Family Fund is recruiting a Marketing Communications Specialist to join our busy in-house Communications Team and bring our brand to life with sharp writing skills, a honed news sense and the ability to create high performing content across wide-ranging channels.

This is a vital role to grow our brand profile and reach with targeted audiences - crafting stand-out key messages and campaigns.

The work is varied, you could be publicising our grants and services for families, driving donations for our fundraising campaigns, raising awareness of our research or influencing our policy and public affairs priorities.

You’ll work with wide-ranging internal clients across multiple projects and will be making a difference every day to families raising disabled and seriously ill children on a low income.

About you

You’ll be a strong writer, able to tailor approaches to different audiences and work across the full channel mix. You can have either an in-house or agency background, and we’re looking particularly for a track record in creativity and the ability to confidently devise and deliver high-quality news stories, campaigns and wider content with real impact.

You’ll need to have experience across online and offline communications and marketing, from media, PR and campaigns delivery to social media, e-marketing and website management.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain skills, experience and qualities that match the job description.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.

The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.

This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

Website management

• Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
• Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
• Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
• Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
• Build and maintain online forms, e.g. donations, event entries and data capture.

Campaigns and email marketing

• Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
• Contribute to marketing and communications plans for campaigns and projects.
• Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
• Support with the creation and management of email communications using DotDigital.
• Optimise performance through A/B testing, segmentation and analytics.
• Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
• Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
• Identify opportunities to improve reach, engagement and supporter retention.

Wednesday 29th July and Thursday 30th July

PLEASE READ CAREFULLY – ‘How to Apply’

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

This is an exciting opportunity to play a key coordinating role within Carers Support West Sussex, supporting services that focus on specific caring roles, being mental health, dementia, learning disability, neurodiversity, and drug and alcohol.

Working closely with senior managers, you will bring leadership, structure and oversight to a varied and fast-paced role—coordinating multiple workstreams, supporting a team of Specialist Leads, and ensuring services are consistently high quality, well organised and responsive to what carers need.

A key part of the role is overseeing the delivery of grant-funded projects, ensuring they are effectively planned, coordinated and delivered to a high standard.

You will thrive in this role if you are an experienced manager who enjoys keeping things organised, managing competing priorities and helping others to deliver high-quality work. Your ability to communicate clearly and work collaboratively will ensure that insight from carers and partners translates into meaningful, accessible support.

This is an exciting hybrid role with a mix of working from home and attendance at countywide events and partnerships, offering the opportunity to be part of a supportive, purpose-driven organisation committed to improving outcomes for unpaid carers.

Key Responsibilities

• Coordinate and support a team of Specialist Leads to deliver high-quality carer services
• Oversee delivery across key areas (mental health, dementia, learning disability & neurodiversity, drug & alcohol)
• Lead coordination of grant-funded activities, ensuring delivery is on track and well organised
• Work with partner organisations (e.g. health, social care and VCSE) to progress joint activity and ensure actions are followed through.
• Support reporting and monitoring to demonstrate impact

About You

• Experienced manager, confident leading and supporting others
• Highly organised, able to manage multiple priorities and workstreams
• Strong communicator with a collaborative approach
• Proactive and solution-focused
• Committed to improving outcomes for unpaid carers

Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification
 
Appointments are subject to an appropriate Disclosure and Barring Service.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. Over the past three years, PCR has won:  

• the Change Project of the year award in 2023 
• the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards 
• Fundraiser of the Year award at the National Fundraiser Awards 2026   
• The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026​ 

It’s been a successful few years for the Events team with good results across the board – increasing income by over £1 million every year since 2023, a big part of which has been due to the huge growth of virtual challenges. And we just won Fundraising Charity of the Year at the National Fundraising Awards 2026!

Now’s an exciting time as we’ve recently expanded the team again, bringing in new resource to give our different activity areas space to grow and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their work within our ambitious and supportive team.

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship skills and a love of creating great supporter experiences are essential. A big part of the role will be project managing fundraising activities which will require a proactive approach and an eagerness to learn, as well as some experience of leading a project yourself in the past.

Examples of projects include the Walk 100 Miles in May, Cycle 300 Miles in June and 12 Dips in December, but you will work on a variety of activities with the team – sharing learnings and supporting each other to hit our shared goals. You will receive the training and support you need to succeed.

Key Responsibilities

Event management and delivery

· Lead the delivery of the fundraising activities you are working on – monitoring objectives, budgets and the bigger picture to ensure that opportunities are seized and risks are minimised.

· Create and follow action plans for your projects, taking responsibility for processes and the delivery of tasks on time.

· Maintain strong working relationships with suppliers and third-party organisations.

· Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer.

· Analyse project results based on KPIs & feedback, proactively suggesting changes & improvements.

Stewardship 

· Lead on the delivery of supporter journeys for your projects, providing a high level of stewardship which motivates our fundraisers to raise more and remain loyal supporters of PCR.

· Lead on relationship management as required for the fundraising activities you are working on.

· Carry out stewardship tasks using tools like Mailchimp, GivePanel, JustGiving & Funraisin, for which training will be provided.

· Use feedback & data to spot opportunities for the constant improvement of fundraisers’ experience with PCR.

Marketing and recruitment

· Work with the team to create effective marketing plans and lead on their implementation to meet acquisition targets.

· Create recruitment assets which are tailored by a good understanding of our audiences.

· With the support of the team, track and analyse marketing performance to proactively suggest improvements.

Administration and database

· Oversee stock management via our fulfilment house and ensure we have high quality fundraising merchandise.

· Carry out participant data processing, income processing and budget management tasks as required – including coding, database administration, supplier payments, and income & expenditure tracking.

· Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.

Strategy and development

· Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach.

· Contribute to team strategy and budgeting, working with the team to create exciting plans.

· Lead on relevant projects to improve how we do things – from stewardship & content, to processes & compliance.

· Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager!

Teamwork

· Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.

· Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.

· Be flexible in busy times, working together to meet team goals, and sometimes getting involved with other projects and tasks across the Public Fundraising team.

· Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies

Our ideal candidate would be a keen learner and a great team player, with:

· Great project delivery skills and an eagerness to develop into a more autonomous project manager.

· A proactive attitude and willingness to get stuck in.

· An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context.

· A strong interest in events & community/ peer-to-peer fundraising activities.

· A results-driven attitude and strong sense of personality accountability.

· Excellent communication and relationship building skills, including written and on the phone/ in-person.

· Excellent organisation skills and an ability to identify the best use of time to complete your work.

· Very good attention to detail, IT skills and the ability to use a CRM database.

· A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice.

How to apply

Please send your CV & supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, with examples of previous experience.  Successful applicants will be invited to an online interview taking place w/c 20th July, and a second round may take place at our offices in London on w/c 27th July.

Harris Hill are delighted to be working with a great charity charity to recruit for the Lottery Fundraiser.

We are looking for an enthusiastic and motivated Lottery Fundraiser to join Income Generation team. This is an exciting opportunity to help grow a highly successful weekly lottery programme that raises almost £1 million annually to support vital community services.

Working within a friendly and ambitious fundraising team, you will play a key role in recruiting and retaining lottery players, developing engaging marketing campaigns, supporting raffle promotions, and building relationships with supporters, volunteers, businesses, and local communities.

About the Role

As Lottery Fundraiser, you will:

• Develop and deliver targeted marketing campaigns to attract new lottery players and retain existing supporters.
• Promote lottery products, celebration favours, and bi-annual raffle campaigns.
• Build strong relationships with supporters, volunteers, businesses, and community groups.
• Coordinate recruitment and stewardship activities through telephone, email, and written communications.
• Work closely with retail and fundraising colleagues to maximise income opportunities.
• Monitor performance, analyse trends, and produce reports to support decision-making.
• Ensure all lottery activities comply with relevant legislation and regulatory requirements.
• Represent the organisation at events, presentations, networking opportunities, and community engagements.

About You

We're looking for someone who is:

• Organised, proactive, and highly motivated.
• Experienced in delivering successful campaigns and working towards financial targets.
• A confident communicator with excellent written and verbal skills.
• Comfortable building relationships with a wide range of people.
• Able to manage multiple priorities and meet deadlines.
• Detail oriented, with strong administrative and analytical skills.
• Proficient in Microsoft Office and database management systems.
• Passionate about making a difference through fundraising and supporter engagement.

Previous experience in fundraising, marketing, sales, customer engagement, lotteries, or the voluntary sector would be advantageous, but we also welcome applications from candidates with transferable skills and a willingness to learn.

Salary & Benefits

• Salary: £27,788- £29,250 per annum
• Contract type: Permanent, full time,
• Location: Telford, Shropshire , Office based (flexible)
• Deadline: On rolling basis
• Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to be partnering with a fantastic national charity in their search for a Gifts in Wills and Supporter Care Assistant

This is an exciting role and if you have experience of Supporter Care within a charitable organisation then this will be an ideal opportunity to not only continue your journey in fundraising but also to learn more about this vital source of income.

Key responsibilities:

As Gifts in Wills and Supporter Care Assistant, you will provide comprehensive administrative and operational support to the Gifts in Wills fundraising programme. You will deliver high-quality supporter care by managing enquiries via phone, email and events, processing donations, Gift Aid, invoices and financial reconciliations. You will support legacy administration, reporting, data management, proofreading and the production of fundraising communications, including the charity's quarterly newsletter.  You will also maintain and develop Gifts in Wills information, reporting documents and supporter journeys, assist with marketing activities, collaborate with regional teams to promote Gifts in Wills at events, and provide cross-team support and cover to ensure the effective delivery of Individual Giving and Legacy fundraising activities.

To be successful, you will need or need to be: 

• Excellent verbal communication and phone manner and confident in communicating with a wide range of people at all levels.
• A keen eye for detail and to ensure high standards whilst working under pressure.
• Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
• Ability and experience of using databases or similar systems.

Salary:£32,929 per annum

Permanent, Full-time (35 hours)
Location: London with hybrid working (minimum of 2 days in the office).

Deadline: Friday 17th July at 9am.

Application Process – CV and supporting statement

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to partner with Age UK Oxfordshire, supporting their search for an interim Trust and Foundations Officer.

This role is a 6 month contract, working 3 days per week in Abingdon, and the rest remotely.

Job Purpose

We are looking for a proactive and resilient writer and fundraiser who thrives on crafting persuasive content for Trusts, Foundations and Grant Makers.

Building on our current success, and understanding the competitive climate, this role will unlock both existing and untapped funding opportunities to diversify our income and fuel our new five-year strategy.

The post holder will lead on researching prospects, writing funding applications, and account-managing existing relationships. You will work closely with colleagues across the organisation to ensure that applications reflect the most accurate and relevant content, playing a critical role in generating income that sustains our impact on local older people and unpaid carers.

This is an exciting opportunity to join an ambitious, growth-focused team committed to delivering success.

Role Description:

1. Work Plan Development

• Prioritise Funding: Collaborate with the Head of Fundraising and Marketing to set funding priorities.
• Pipeline & Annual Plan: Develop and maintain a pipeline of targeted trusts, foundations, and grant makers.
• Record Keeping: Improve and develop the management and workflow of Trust and Foundation fundraising through our CRM, keeping accurate records.

2. Application Content

• Content Creation: Work with relevant staff to produce high-quality, persuasive proposals, reports, and presentations.
• Budget Translation: Interpret existing budgets into funder-specific templates.

3. Stewardship of Existing Funders

• Donor Stewardship: Implement high standards of stewardship for a portfolio of trust and foundation partners (typically giving between £25k–£100k per annum along with non-financial support).
• Relationship Building: Establish strong working relationships with funder representatives, including senior staff and trustees.
• Stewardship Plans: Develop and execute tailored stewardship plans, including engaging communications and targeted meetings.

4. Development of New Partnerships

• Prospect Development: Proactively identify and engage trusts and foundations not currently supporting Age UK Oxfordshire.
• Network Mapping: Collaborate with colleagues to map funder networks and uncover new opportunities.

5. Team Systems Co-ordination

• Database Management: Maintain and utilise our Trust and Foundation database to track donor information and performance.
• Reporting: Work with service delivery staff to manage funder reporting requirements, ensuring prompt and high-quality responses.
• Prioritisation: Collaborate with the Head of Fundraising and Marketing to prioritise options for new funding opportunities.
• Ongoing Research: Keep abreast of sector research and administrative developments as required.

Experience:

Essential

• Demonstratable experience in grant writing with a proven track record of securing income from Trusts, Foundations, and/or Grant Makers.
• Experience in identifying, researching, and developing funding opportunities.
• Working effectively with a wide range of internal and external stakeholders.
• Building and nurturing relationships with grant-making bodies.
• Working to ambitious targets and building and maintaining a pipeline.

Desirable

• 2+ years of experience in Trust and Foundation fundraising.
• Experience in securing £100,000+ grants and multiyear funding.
• Experience in using data insights to inform funding proposals.
• Experience in working with delivery staff to collect compelling quotes, beneficiary stories, and data to help bring projects to life for potential funders.
• Experience working with delivery staff and finance teams to help shape budgets and translate those into funders preferred language/templates.
• Experience reporting on KPIs, variances and forecasting.

The client is interviewing on an ongoing basis, so will go as soon as they see someone they like. Please apply ASAP to avoid any disappointment.

Challenge Events and Community Fundraising Manager

Hours: 37.5 hours per week

Salary: £40,000 per annum

Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.

Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.

About Newlife

As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.

Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.

What you'll be doing

You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.

Strategic Development:

• Develop challenge events strategy and annual operational plans
• Set budgets, income targets and performance indicators
• Research new event opportunities and market trends
• Monitor performance and maximise income generation

Event Portfolio Management:

• Build portfolio including running, cycling, walking, trekking, overseas and virtual challenges
• Recruit, steward and retain participants through exceptional supporter journeys
• Manage relationships with external event organisers and suppliers
• Ensure safe, effective delivery meeting ROI targets

Relationship Building:

• Support corporate partners, community groups, schools and local businesses
• Deliver high-quality supporter care throughout their journey
• Collaborate across Fundraising, Marketing, Retail and Services teams
• Move supporters into long-term giving opportunities

What we're looking for

• Evidence of commitment to professional development within fundraising, events management or supporter engagement
• Experience delivering digital fundraising and supporter journeys
• Experience of mass participation events and challenge events delivery
• Track record achieving income targets and delivering fundraising growth
• Experience building relationships with supporters, volunteers and external stakeholders
• Experience planning and delivering events, managing budgets and monitoring financial performance
• Experience working with fundraising databases or CRM systems
• Excellent relationship-building and communication skills
• Strong event planning and project management abilities
• Ability to inspire supporters to achieve ambitious fundraising goals
• Flexible approach, including occasional evening and weekend working
• Understanding of fundraising compliance and regulation

Desirable: Experience of volunteer management

This role reports to the Head of Fundraising and Marketing.

Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.

Disclosure and Barring Service (DBS) checking may be necessary for this role. 

£42,750 - £46,500 per year

Fixed term (6 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Journeys and Experience Manager to join our Customer Engagement and Experience Team on a fixed term basis for six months.

We’re about to launch our new, organisation-wide, segmentation project – Designed Around You, where you’ll play a key role in using this new insight to support teams to deliver the experience our customers have of Prostate Cancer UK. You’ll be responsible for developing and delivering multi-channel customer journeys that provide a consistent and engaging experience to all customers of Prostate Cancer UK. You’ll lead the ongoing development and optimisation of how we welcome customers to the organisation, as well as our engagement journeys, ensuring that customer needs are met, and behaviours and interests are tracked across every touchpoint.

You’ll take a lead on briefing, journey design development, analysis, and reporting, to optimise customer engagement and income. Additionally, you'll act as a liaison between data delivery, insights and product teams, sharing insights and best practice across the organisation. Coaching and collaborating with colleagues and external agencies is essential to ensure successful deployment of programmes.

What we want from you

We’re looking for someone who genuinely cares about giving our customers a great experience and always thinks about how messages will land with different audiences.

You’ll bring strong experience from a communications or direct marketing environment, with a clear track record of delivering multi-channel customer journeys for a range of audiences. You’re comfortable using data to guide your decisions, with the ability to turn analysis into clear, meaningful insights that others can easily understand and act on.

You build strong relationships at all levels and work well with both internal teams and external partners, including agencies and suppliers. Alongside this, you’re organised and proactive, with solid experience of planning projects and putting marketing activity into action from start to finish.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Sunday 19th July 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Job role:

In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.

This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.

Key responsibilities:

Strategy & Leadership

• Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
• Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
• Lead the Individual Giving Team (Currently 1x Individual Giving Fundraiser)

Donor Engagement & Stewardship

• Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
• Develop tailored stewardship and cultivation plans, enhancing donor connection to the Charity’s impact.
• Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.

Campaign Management

• Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
• Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.

Data & Insights

• Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
• Produce regular reports to inform decision-making and demonstrate impact.

Collaboration & Integration

• Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
• Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.

Skills & Experience:

Essential

• Proven experience delivering successful individual giving campaigns using multi-channel direct marketing.
• Strong track record of supporter acquisition, retention and income growth, achieving or exceeding financial targets.
• Experience managing campaign budgets and income performance.
• Knowledge of digital fundraising tools, channels and audience engagement techniques.
• Skilled in using audience insight and segmentation to improve campaign results.
• Strong understanding of donor stewardship and supporter relationship management.
• Excellent communication skills, with the ability to create compelling donor-focused content.
• Analytical approach, using CRM data and performance reporting to optimise campaigns.
• Collaborative team player who works effectively across functions to achieve shared goals.

Desirable

• Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance
• Experience developing new income streams within Individual Giving
• Line management and team development experience
• Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
• Creative thinker with a proactive approach to problem-solving and innovation.
• Highly organised with strong project management skills and the ability to manage multiple priorities.

THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.

THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges. 

Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach. 

The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services. 

This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows. 

To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request.