Database officer jobs
Want more results?
Add job titles:
How's your job search on our site?
Database Officer (Part-Time, Temporary)
Location: Hybrid working with regular attendance at a central London office (Tuesdays and Thursdays)
Hours: 21 hours per week (3 days)
Contract: Ongoing Temporary Assignment
Rate: £19.23ph
We are delighted to be supporting a national disability charity in their search for a part-time Database Officer to join their fundraising operations team on an ongoing temporary basis.
This is an excellent opportunity for a data-focused administrator with strong CRM and Excel skills to play a key role in supporting fundraising activity. You'll be responsible for processing donations, maintaining accurate supporter records and ensuring income data is recorded and reconciled efficiently.
Working closely with fundraising and finance colleagues, you'll help ensure high-quality data management and provide vital support to the charity's income processing function.
Key Responsibilities
- Process donations received through multiple channels including online, post and telephone.
- Accurately record and import fundraising income into the organisation's CRM system.
- Support the processing of income received via third-party fundraising platforms.
- Maintain accurate and up-to-date supporter records.
- Assist with data cleansing, deduplication and other data quality projects.
- Work closely with the Finance team to ensure income is coded correctly and reconciled in a timely manner.
- Contribute to the continuous improvement of data management processes and procedures.
About You
We are looking for someone who is highly organised, detail-oriented and confident working with large volumes of data.
You will have:
- Experience using Microsoft Dynamics 365 or a similar CRM database.
- Previous experience processing data and completing administrative tasks to a high degree of accuracy.
- Strong Excel skills, including experience using formulas to manipulate and cleanse data.
- Experience working with large datasets and maintaining data quality.
- Excellent attention to detail and a methodical approach to work.
- The ability to prioritise a busy workload and manage competing deadlines.
- Good communication skills and the confidence to work collaboratively across teams.
- An understanding of GDPR, data protection principles and Gift Aid processes would be advantageous.
Please apply now for immediate consideration.
Thank you!
About the Sickle Cell Society (SCS)
The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 19,000 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage.
Job Purpose:
To assist the Fundraising Manager in the delivery of our Fundraising Strategy and on-going development to achieve our fundraising priorities and targets. An exciting and varied role, we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘can-do’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.
The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.
You will be responsible for the membership and donors’ database (Beacon) keeping it up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.
The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels.
This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.
Visit our website for full details and to apply (we do not accept CVs). The role closes at 11.59pm Thursday 30th July.
Registered Charity
11 - 20
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
Thank you!
At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.
We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work
Job Title: Fundraising and Database Development Officer
Reports to: Head of Fundraising
Based at: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Option for hybrid working with a minimum of 2 days a week office based
Hours: Full Time (37 hours)
Contract Type:2 Years’ Fixed Term
Salary Range:£27,000 - £32,000
Role Purpose:
This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources.
Specific Responsibilities:
-
Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives.
-
Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities.
-
Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.
-
Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems.
-
Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making.
-
Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters.
-
Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income.
-
Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation.
-
Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events.
-
Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives.
-
Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning.
-
Support key fundraising events as required
-
Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities
-
To undertake other duties as determined by the line manager from time to time
Person Specification
Essential Criteria:
-
Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc
-
Strong data management, analysis and reporting skills.
-
Advanced Microsoft Excel and proficiency with reporting tools.
-
Understanding of fundraising operations, supporter care and donor stewardship.
-
Knowledge of GDPR, data protection and fundraising compliance requirements.
-
Excellent organisational skills with strong attention to detail and accuracy.
-
Ability to manage multiple priorities and meet deadlines.
-
Strong interpersonal and communication skills with a customer-focused approach.
-
Experience of CRM implementation, migration or digital transformation projects would be highly desirable.
-
Experience of producing management reports, dashboards and fundraising performance analysis
Desirable Criteria:
-
Experience of Legacy and In Memory administration
-
Understanding of Fundraising Best Practice and The Fundraising Code of Practice
-
Awareness of charity sector trends and fundraising innovation
-
Experience of project work related to digital transformation or system change
-
Experience of developing automated workflows, forms or fundraising processes
.
Registered Charity
21 - 50
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health
The client requests no contact from agencies or media sales.