This is an exciting part-time contract role with a Newcastle city centre Christian Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for twenty-eight years and the UK National Office is looking forward to our next phase of growth. The role is during a period of change while we migrate to a new customer relationship management system. There may be the possibility of a permanent contract after the 6 months contract. A mix of home and office working is offered.

Are you passionate about data and innovation? Without these two things Trees for Life cannot continue to carry on our vital work to rewild the Scottish Highlands. 

We are recruiting for a brand new Fundraising Database Officer to join our small but mighty Fundraising and Marketing Team based across Moray and Highlands, with the flexibility of home working. We offer a progressive salary scheme and development opportunities to help you flourish in your role. 

Our ideal candidate will carry out key data functions to support the Head of Fundraising and Marketing to implement our individual giving strategy to its maximum potential. High standards of integrity, respect and the ability to be a strong team player is essential. 

The Database Officer has a significant measure of responsibility for determining what kinds of information the charity will choose to capture, retain and use, and for what purposes. The Officer will connect our website and database to the needs of the charity, driving us towards digital innovation and revenue generation. Their role is also to provide supporting analytics with reports on products, supporters, operations, and markets. The ability to maintain data integrity and ethics is critical. 

Fundraising and Marketing

Carry out regular data selections in line with briefs for email and direct mail communications, supporting the wider Fundraising and Marketing team to deliver on their fundraising goals.

• Provide data and analysis, carry out regular imports, exports and reports to support fundraising activities.

• Work with the Supporter Coordinator to ensure an efficient and accurate data entry of supporters’ and donors’ records.

• Work with the Finance Department on Direct Debit and Gift Aid claims. 

• Ensure reconciliation between Woocommerce and Patronbase including monthly data-reconciliation and income-reconciliation processes, checking for and correcting inaccuracies and updating supporter records.

• Work with our web development agency to maintain and implement updated features and functions to the website, including working to improve the customer experience. 

• Work with our Marketing Officer to improve our SEO and SERP rankings along with online presence across partner sites. 

• Assist the Fundraising and Marketing team with maintaining groves, webpages and merchandising as necessary.

• Undertake a regular audit of the charity's data collection and storage processes and rectify any compliance issues. 

Data

The role requires responsibility for the material, financial or information resources used by others across several teams.

• Is responsible for maintaining the Trees for Life CRM in-line with fundraising, data protection regulations and best practice.

• Review, develop and manage database processes and procedures, looking for opportunities to improve efficiency and effectiveness.

• Maintain and carry out regular database processes including data cleansing and adding new users. 

• Support the Head of Fundraising and Marketing to encourage best-practice use of the database across the organisation, including assisting with new user training and being on-hand for day-to-day technical support. 

• Working as the day to day liaison with Patronbase, the Trees for Life database provider. 

• To be an administrator for the Patronbase database system and provide database support and training for users.

• Manage user accounts and permissions, database updates, user defined fields, database procedures, coding structure and control logs, directory of reports and carry out database housekeeping.

• Respond to analytics requests and create reports for use by colleagues. For example at the Dundreggan Rewilding Centre for supporter engagement, income generation, volunteer and event management, GDPR compliance. 

• Manage and make recommendations on data accuracy and integrity, conduct data cleansing, archiving and duplicate checking procedures. 

• Work with the Head of Fundraising and Marketing to provide training, advice and support on appropriate storage of supporter data within the organisation.

• Liaise with the Head of Finance and Resources to maintain effective security and access policies and procedures for the operation of database systems across the organisation.

• Monitor, maintain records and report on GDPR compliance

• Working with the Head of Fundraising and Marketing to maintain and update data protection guidance, policies, processes and templates. 

• Ensure data processes are documented and up to date.

• Develop and maintain excellent working knowledge of databases throughout Trees for Life to ensure best practice

Person Specification

Overall, the post holder needs to be a strong communicator and skilled at explaining technical processes for non technical users. You should be comfortable liaising with CRM users and enjoy learning new operating systems in order to provide a host of solutions and build meaningful  relationships in the process. 

• Excellent data management skills and a positive attitude

• Demonstrated ability to meet deadlines, and handle and prioritise simultaneous requests

• Creative and analytical thinking, and strong problem-solving skills

• Ability to follow technical procedures

Knowledge & Experience

Demonstrated experience with CRM systems. 

• Excellent knowledge of the Microsoft Office package, especially Excel and GSuite. 

• Experience managing GDPR and GiftAid consent records. 

• Experience maintaining websites

• Experience working with contractors

• Experience in the charity and or non-profit sector 

Skills & Competencies

• Strong interest in data analytics and its benefits to the organisation. 

• Ability to quickly master new technology

• An understanding of and desire to implement CRM best practice solutions. 

• Ability to work independently, whilst recognising your contribution towards a team goal. 

• Ability to balance the management of ongoing tasks and responsibilities, with one off projects 

Personal Attributes

• Must be committed to the ethos and values of Trees for Life

• Genuine enthusiasm and a passion for nature conservation.

• Highly-motivated and professional in approach.

• Team player – a readiness to work as part of a team and support colleagues.

• Positive attitude to taking the initiative. 

Eden Brown is pleased to be working with a large, high profile charity on their Senior Business Analyst vacancy. This job can be home-based anywhere in the UK, based at their London HQ or at one of their UK hubs. This position is a six month fixed term contract.

The Senior Business Analyst will help the charity improve their existing processes/systems and design new ways of working that sets them up to deliver their Customer Engagement and Experience goals. Working closely with their IT teams, you will implement change and new ways of working together across departments, helping them to become more effective as an organisation and as a result, increasing fundraising income.

In this role, you will work in the Engagement and Fundraising directorate, leading on technical and process development of key projects, reviewing, and providing recommendations for change. Working with key stakeholders in IT, you will also help them improve their delivery of technical projects and support processes for their "Service Desk" to help them fix and rectify issues and incidents in line with their goals of an Excellent Customer Experience.

We are looking for someone with significant experience in utilising business analysis techniques or process improvement techniques. You will be able to support teams to understand existing processes and make recommendations for improvements, as well as creating processes for new projects.

Key to this role is your ability to engage and support colleagues with their activities as well as influencing to drive change. You will be able to confidently work across multiple teams, influencing and driving change from within.

This role is advertised with flexible location and therefore the salaries are below, which depends on location and skills/experience someone can bring to the role.

• £41,792 - 46,435 (Based in London office or London) or
• £38,674 - 43,317 (Home-based or based in any other Charity office)

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Database Administrator

Responsible to:Individual Giving Manager

Hours of Work: 35 hours per week

Place of Work:Martin House and in the Community

Overall Purpose of Role:

Supporting the database team to process all fundraising income

Work closely with Finance & Fundraising on a day to day basis ensuring that both departments get the required information

Being responsible for all different types of administration tasks within the database team.

Tasks and Duties:

Income Processing

• Use the fundraising database (ThankQ) to support input of all fundraising income
• Ensure all activity and correspondence is recorded accurately on ThankQ, Azurri and Mstore.
• Prepare batches of transactions for fundraising income as required for banking
• Work closely with the database team to ensure end of month figures can be reported on in a timely manner.
• Deal with any problems arising e.g. cheques returned by bank, insufficient payment, queries from correspondence, discrepancies in amount deposited into bank
• Create invoices and take payments for conferences etc
• Process online donations by Worldpay and Paypal
• Liaise with colleagues in fundraising & finance to ensure accuracy and consistency recording income on the database
• Process donations from bank statements including standing orders, direct debits,

General

• Demonstrate a high degree of flexibility and team work as there will be some overlap with other departments and wider organisational need.

• Hold each member of the team in positive regard and foster a culture of respect and consideration between all staff.
• Carry out any other duties as may reasonably be required by the Individual Giving Manager
• Positively promote the work of Martin House with all supporters either by email, letter or phone.
• Being aware of events organised by wider team & identifying need to set up new codes to enable reports to be produced. 

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.
• To work in conjunction with the education co-ordinators to develop your practice and care for the children.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a basic DBS check via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

Database Manager

A brand-new role has arisen for a Database Manager to join a well-loved award winning charity on a fully remote basis (office space in London). As the Database Manager, you will have full control over reporting / analysis, database administration, database strategies and more.

As the Database Manager, you will also be instrumental in managing the development of the CRM architecture and system development. This is the perfect role for a Database Manager to take the next step in their career, join a growing team and lead on some very cutting edge projects.

This charity offers very flexible working including 35 hour working weeks and the chance to work from home.

Skills required for the Database Manager are:

- Strong skills in any fundraising CRM (Salesforce, Dynamics, Raisers Edge, Care CRM)
- Some line management experience ideally
- Good SQL experience (previous or current)
- Great communicator and stakeholder management skills

Database Manager / CRM Manager / Salesforce / Dynamics CRM / CRM Project Manager

This would be brilliant for someone looking to take the step up into a bigger team, manage more people and have more of a strategical scope.

Salary: £48,000 - £50,000

Location: Fully remote (London Office Space if Required)

Apply now for immediately consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy

Database Administrator
Location: Cambridge
Salary: £25,591 per annum
Hours: Full-time, 35 hours per week (exclusive of meal breaks), flexible hours
Contract Type: Permanent, subject to 6 months’ probation

Overview

Selwyn College wishes to appoint a Database Administrator to join the College's busy Development team. Reporting to the Alumni Manager, you will be an important part of a small but dynamic team responsible for keeping in touch with over 7,000 alumni and friends of Selwyn College scattered all over the world. A strong team player, the post holder will be responsible for the collection and organisation of contact details and ensuring that this data is kept clean and up-to-date.

Applicants must have a meticulous eye for detail and be able to demonstrate excellent organisational and IT skills. To be successful in the role, the ability to communicate effectively and appropriately with all stakeholders is essential.

There is the opportunity for salary progression through performance-based increments. In addition, the College offers excellent benefits including an occupational pension scheme and free meals.

Selwyn College is home to students of all backgrounds from the UK and across the world. We are proud of our diversity. We are keen to receive applications from people who may be under-represented in our community.

Closing Date: 31 October 2021.
Interview: Week commencing 8th November 2021.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

Network Delivery Coordinator,

Database Management

(Ref SUS3407)

£27,804 per annum (pro rata for part time hours)

Up to 37.5 hours per week

Sustrans office in either Edinburgh or Glasgow / flexibility to work from home

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together!

About the Role

We now have an exciting opportunity for you to join us as our Network Delivery Coordinator.

Delivery of the National Cycle Network across Scotland is guided by Sustrans 30 year Network Plan, which aims to identify, prioritise and map route projects for future Network Development. The Network Plan will inform business development activities, decision making, project tracking and reporting while helping to optimise business operations.

As part of the Network Development Team, you will help to deliver Sustrans Paths for Everyone Vision through development of the National Cycle Network in Scotland. We want to see a UK-wide network of traffic-free paths for everyone, connecting cities, towns and countryside, loved by the communities they serve. Critical to our success in Scotland are the active travel policy goals of the Scottish Government.

You will also have the opportunity to work with colleagues and partner organisations to coordinate the development, analysis and stewardship of the Network Plan database (focused on infrastructure delivery) and corresponding GIS mapping as we work to deliver the Paths for Everyone vision in Scotland.

About You

We believe in collaboration and are looking for somebody who can oversee development, stewardship, analysis and version control of the Network Plan database (Smartsheets and ArcGIS).

You will be somebody with experience in database management, working with GIS packages and spatial data and working with a range of stakeholder / partner organisations.

Somebody with an analytical approach and the ability to stay on task and work to deadlines.  A proactive individual with excellent communication skills enabling ability to present information to a variety of audiences.

So, if this sounds like you, apply today!

This is a fantastic opportunity to join a team where you can make a big impact and where we value the contribution and expertise of everyone.

What we Offer?

Wellbeing

• 26 days leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Interviews

Closing date for the receipt of completed applications is 9am on Monday 15 November 2021.  Interviews will take place via MS Teams on Thursday 2 December 2021.

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We welcome applications from people from all parts of the community, particularly where we are under-represented. This includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Supporter Care and Database Manager

Full Time- 37.5 hours per week

Set in beautiful, landscaped gardens, Katharine House Hospice couldn’t keep making such a difference in our local community without experienced and dedicated staff and volunteers.

All staff benefit from:

• generous holiday entitlement of 27 days per year, plus bank holidays
• a contributory pension scheme
• opportunities for training and development
• free on-site parking.

Working together with the fundraising, marketing and retail teams, you will have excellent interpersonal skills with experience in managing a supporter/customer care function. You will ensure excellent supporter administration processes and procedures are in place to ensure timely donation handling and thanking, and the accurate management of lottery, gift aid and direct debit administration and reporting.

This role is also responsible for the management and care of the fundraising database and data reporting requirements by charity colleagues and will lead on ensuring high quality supporter care is provided to our voluntary income supporter audiences.

If you are a strong team worker with an ability to motivate others, please apply today.

How to Apply

Please go to our website to download the job description and equality and diversity form and apply with CV and supporting statement of no more than one side A4 outlining your motivations and suitability for the role, and how your experience meets the role requirements.

JOB RESPONSIBILITIES

• Play a proactive role as part of the fundraising management team. Contribute to the overall income generation strategy, to develop and deliver a coherent and compelling supporter care and database strategy. Deliver operational plans and budgets to ensure outstanding supporter care to supporters.
• Manage and motivate the supporter care and database team, identifying and resolving operational issues and taking responsibility for staff performance, setting priorities, and managing performance through the development of work plans and 1:1’s.
• Build an internal culture focused on supporter experience to increase the lifetime value and retention, delivering effective stewardship to aid in the acquisition, retention and development of Katharine House supporters.
• Work with the Supporter Care and Database Manager to ensure efficient supporter engagement procedures and processes, making effective use of the CRM database.
• Ensure the Supporter Care team are the first point of contact for our community, dealing with donations and all types of query.
• Ensure accurate and timely donation and gift aid processing, ensuring delivery of SLA’s.
• To develop and improve our supporter communications via process improvements and training
• Lead on lottery administration, ensuring weekly draws and gaming board administration are accurately completed, and processes for new and lapsed players are well managed.
• Working together with the Supporter Engagement Manager, ensure legacy estates are administered with timely correspondence to executors to receive legacy income.
• Ensure excellent data management and reporting, keeping the fundraising managers and SLT updated on supporter analytics, data reporting, new trends, processes and technologies.
• Working with the Senior Database Officer provide timely data selections for fundraising and marketing purposes.
• Working together with the Finance Department, produce income reports and ensure figures balance between the CRM database and financial systems.
• Working together with the Supporter and Community Engagement Managers and Retail Manager to promote and develop the Gift Aid scheme to maximise claims and ensure the hospice adheres to HMRC requirements

Team Working

• Support the fundraising team as an effective team member, contributing to development through collaboration and proactively participating in progress reviews, team meetings and team building.
• Promote and contribute to a co-operative working ethos with other KHH teams to maximise effective working throughout the charity and across the hospice.
• Participate in promoting and developing the work of KHH through effective marketing of the vision and ideals of the organisation to external audiences.

Other Responsibilities

• Safeguarding is everyone’s responsibility. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an employee, you are expected to follow the hospice’s Safeguarding Policies and report any concerns in accordance with those policies.
• Keep up to date with sector trends and feed this into team planning.
• Maintain confidentiality and data protection regarding all personal information and hospice activity.
• Grow knowledge and maintain awareness of sector trends, ensure best practice and adherence to relevant fundraising and marketing codes of practice and legislation, including GDPR.
• Undertake other tasks reasonably requested by your line manager, as appropriate.

Survival International, the global movement for tribal peoples, is looking for a highly effective database manager who will also provide IT support. This is a crucial role in our organisation, offering the opportunity to use your technical skills in an international organisation, to help advance our cause of supporting human rights and making the world a better place.

You will serve as our primary Salesforce administrator, handling the day-to-day configuration, support, maintenance and improvement of our database for 35+ users. You will also run the IT support desk for our 45+ staff.

You should enjoy all aspects of database management and IT including support tickets and training users. You should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions. Most importantly, you must be a strong communicator and skilled at explaining technical processes for non-technical users.

Responsibilities

• Manage Salesforce users and licenses, including new user setup/deactivation, roles, profiles, permissions and public groups
• Carry out basic administrative functions and configuration changes in Salesforce, including (but not limited to): fields, page layouts, record types, custom settings, dashboards and reports
• Automate processes using Salesforce tools such as Workflow, Process Builder, approval processes, validation rules, and Nonprofit Success Pack features such as engagement plans and levels
• Handle system upgrades, seasonal releases and day-to-day maintenance of Salesforce, tracking system errors and running health checks
• Create and maintain a data management plan to ensure high quality data and to keep us within our data storage limits
• Handle data imports and create templates for users to provide data for upload
• Train users and grow our Salesforce skill set across the organization
• Maintain and improve our existing Salesforce manuals and document any customizations
• Help staff with general computer issues and Salesforce questions via support tickets
• Provision computers for new staff (installing apps, configuring desktop, enabling security settings etc.)
• Enroll staff onto various services such as Gsuite and Office365
• Manage users on our file server
• Troubleshoot and maintain our printers
• Document easy-to-follow I.T. processes for staff as part of growing a knowledge base
• Understand staff pain points and suggest appropriate processes or tools to make their workflows more efficient.
• Identify opportunities to streamline administration processes e.g. implement single sign on, automation tools.

Experience and skills

Required

• Strong Salesforce interest
• Ability to quickly master new technology
• An understanding of and desire to implement Salesforce best practice solutions
• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
• Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
• A desire to serve the cause of Indigenous peoples’ rights

Preferred

NB: While we have a preference for candidates with the below skills and experience, we are willing to consider supporting an excellent candidate in developing their skills to reach these levels.

• Experience training users and writing training manuals
• Minimum two years of experience as a Salesforce administrator
• Salesforce Admin (ADM201 and ADM211) certified
• Experience with NPSP
• Experience with basic networking
• Experience managing GDPR and planning for security during system changes
• Apple desktop support (training will be provided for those coming from a Windows background)
• Troubleshooting general computer and peripheral issues
• Experience in the charity / non-profit sector
• Knowledge of any of Survival’s other working languages (Spanish, French, Portuguese, Italian, German, Hindi, Oriya) would be an advantage

Profile

• Excellent project management skills and a positive attitude
• Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
• Creative and analytical thinking, and strong problem-solving skills
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
• Ability to assess the impact of new requirements on Salesforce and other integrated systems
• Excellent relationship-building skills and ability to communicate with non-technical members of staff
• Ability to follow technical procedures

Hours of work

This job is offered as 21-28h per week (0.6-0.8 FTE, days/hours to be discussed). For the right candidate we would be prepared to consider other proposals.

Currently, many people on our team continue to work remotely. But you should be prepared to be travel to our London headquarters for some days of the week as we will (Covid-permitting) be returning to hybrid working at some point.

Why join our team?

When you join Survival International, you’re getting more than just a career: you’re gaining a unique opportunity to join one of the most exciting campaigning organizations around. It is not just a job. You will be working with an international team of passionate people who really care about human rights and want to change the status quo.

Being part of such a small (but growing!) team offers the opportunity for real variety in your day-to-day work and the development of your role. We hold a maintenance contract with our Salesforce development partners, which means you have the opportunity to turn to a knowledgeable team for support and to further your skillset.

We have generous annual leave (25 days plus bank holidays).

Equal opportunities

Survival is committed to building a diverse and inclusive workplace and actively welcomes applications from candidates of all backgrounds. We will not discriminate on the basis of any aspect of your identity.

BACKGROUND

Since 1933, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender-based violence. IRC UK comprises approximately 150 staff. The IRC UK recently launched its first programme in the UK, working in partnership with local councils, to provide integration support to resettled refugees in Southeast England.

The Purpose of the Role

The Integration Officer will serve as a coach to refugee clients enrolled in the Resettlement Integration in Southeast England (RISE) program with the goal to support refugees in attaining self-reliance. The Integration Officer will be the main point of contact for clients enrolled in the project, delivering one on one and group integration activities.

Key Working Relationships:

Position reports to RISE Project Manager. Position works closely with the Senior Integration Specialist, Senior Integration Officer, Refugee Employment Specialist and Integration Officers.

Key Accountabilities

• Provide job counseling and case management support to refugees.
• Provide intake, assessment, orientation, and pre-employment/job readiness classes to clients eligible for employment services.
• Develop comprehensive employment plans for each employable adult.
• Provide both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability.
• Develop and cultivate long-term relationships with area employers to identify appropriate employment opportunities for clients.
• Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities by guiding them through the hiring process.
• Monitor job performance, wage level, and employer/employee satisfaction.
• Assist clients and employers as necessary with post-placement issues and continuing employment needs.
• Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance.
• Effectively collaborate with external partner organizations and internal coworkers.

PERSON SPECIFICATION

Essential

• Minimum two years related professional experience in a nonprofit or social services environment;
• Excellent written and oral communication skills: the ability to communicate effectively with colleagues and clients in English and Pashto;
• Demonstrated experience with the job search process and the ability to effectively coach clients through the nuanced process of securing employment in the UK;
• The ability to conduct workshops and learning activities in a multi-cultural, multi-lingual setting;
• Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships;
• Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;
• Ability to work as part of a team;
• Proficiency in using Microsoft Office, experience leading meetings or trainings via online platforms such as Microsoft Teams, Zoom, Skype;
• Ability to travel regularly throughout the service delivery area.

At Ambitious about Autism, we stand with autistic children and young people, champion their rights and create opportunities.

We are currently looking for an ambitious individual to join the team as a Data Protection Support Officer who will assist the Data Protection Officer and staff across the organisation, ensuring that Ambitious about Autism and the Ambitious about Autism Schools Trust comply with all data protection obligations, including best practice as an organisation working with children and young people.  

You will be the first point of contact for data protection queries, providing accurate, timely information and advice to promote the proper management of personal data.  You will also promote a culture of privacy and data compliance and bring awareness of data management best practice.

We offer location flexibility with a blend of remote and main site working.

We are looking for someone who has:

• Experience of working in a data protection and information governance role
• Knowledge and proven experience of data privacy legislation including the UK Data Protection Act 2018, UK GDPR and EU GDPR, EU ePrivacy Directive and PECR
• Experience in handling Subject Access Requests, responding to personal data incidents and responding to Freedom of Information Requests

We encourage applications from disabled candidates including those on the Autistic Spectrum.

This is a fantastic opportunity to make a real impact on the work we do to support autistic young people.

In return, you will have access to continued professional development (CPD), excellent benefits including support for wellbeing, generous holiday allowance and a friendly and supportive team.

Closing date for applications: Sunday 14th November 2021

Candidates informed of outcome of application: Monday 15th November 2021

Interviews (these will be conducted online via Microsoft Teams): Thursday 18th and Friday 19th November 2021

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.

Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

As a member of the Fundraising Team, the Data Officer will work within our client's Data Team to assist in the management and development of the fundraising database, championing it as an asset within the organisation and to promote data-driven decision making. They will use their broad range of technical skills to uphold the highest standards of data integrity whilst constantly looking to improve processes and deliver actionable insights. These insights will enable the fundraising teams to implement audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with supporters.

Our client has achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. They are keen to make a step change in their voluntary income. This is an exciting time of growth and opportunity for our client and they are looking for an enthusiastic person to join the team. This role is essential in ensuring that they have sufficient resources to provide a vital service now and into the future.

If this sounds like you, and you have the relevant skills and experience then our client would love to hear from you.

About our client:

They continuously push the boundaries of medical intervention, helicopter aviation and on-scene patient care to deliver a unique emergency service to patients, where and when it is most needed. This would not be possible without the help and generosity of othe local community.

Location: Stokenchurch - nr High Wycombe, Buckinghamshire
Contract Type: Permanent
Hours: Full Time, 37.5 per week
Salary: £24,000 to £27,500 per annum, plus competitive benefits

Closing Date: 3rd November 2021

You may have experience of the following: Database Officer, Data Analyst, CRM, Salesforce Administrator, DBA, Database Support, MS Access, MS Excel, System Analyst, Data Warehousing, Marketing Administrator, Raisers Edge, Fundraising, Fundraiser, Database Administrator, Direct Marketing, Data Integrity, Insight Analyst etc

Ref: 103 720

Work Placement Support Officer Job Advert

The Charity

Centrepoint is the UKs leading charity for homeless young people aged 16 to 25 years that aims to give each person we support a future. Our vision is to end youth homelessness. While we pursue this vision, our immediate focus is on safeguarding, providing vulnerable young people with a place to call home and a chance to acquire the skills they need to build a better future. Centrepoint works directly in London, Yorkshire and the North East of England, and collaborates actively with similar organisations right across the UK.

The Role

Permanent

Full-time 

Salary: £28,768 to £31,646

Location: London, Greater London, United Kingdom

We are looking for a Work Placement Support Officer with a proven track record of successfully supporting young people through all aspects of their work placements. The post holder will ensure a quality, uncompromising safeguarding offer is in place for standalone and traineeship placements. All contractual documentation to be completed accurately and in line with quality requirements.

The post holder will be the main contact for the placement provider and young person throughout the placement. Responsible for ensuring that the work placement experience is positive for all parties involved. To work with all stakeholders (including the wider CPWorks team) so that the maximum number of learners achieve an EET status and or qualification post programme/ placement. This role involves database management, face to face and telephone liaison at all levels, maintaining partnerships with all relevant external employers.

About You

The successful candidate would ideally hold an NVQ 3 or other professional qualification in Information, Advice and Guidance or in a related field and with a strong knowledge of working in compliance with safer working guidance and legislation. You will have strong written and verbal communication skills, and the IT skills necessary to undertake all administrative and reporting requirements.

You will work closely with our Senior Jobs Broker, Trainers and our fundraising corporate team to match our young people to suitable placements, providing end-to-end support for young people and placement supervisors. You will ensure all our placements are risk assessed and provide a safe environment for the young person.

You will have strong knowledge and understanding of the importance of working in an equal opportunity and anti-oppressive framework and a willingness to put this in to practice.

Safeguarding Checks

Appointment to this post will be subject to the receipt of a satisfactory criminal records check, satisfactory completion of references which covers a 5 year period and satisfactory checks of right to work documentation.

Resources Officer - NAVCA

Are you well organised, self-motivated and able to work flexibly in a small team?

Would you like to play a key role in supporting the administration of resources across the organisation and Board of Trustees?

If so, then take a look at our exciting role of Resources Officer we are recruiting to.

NAVCA is the umbrella body for local VCS infrastructure, strengthening communities and social action by working with our members.  We support a thriving local voluntary sector, working with our members locally so that anyone who wants to volunteer, start a community group has good, local advice and support.  NAVCA delivers outcomes against the four functions of infrastructure to benefit its members – leadership and advocacy, community support and development, volunteering, and partnerships.  As a small energetic team, we work collaboratively and flexibly, supporting each other as well as our members.  The Resources Officer will be responsible for the smooth running of NAVCA’s resources, supporting the Resources Manager to process and record finances. They will have oversight of efficient and effective HR as well as supporting the organisation’s IT requirements and provide administrative support to champion social action through effective local infrastructure. 

The duties of the role will be:

• To provide support to the Chair and Board, by arranging meetings, setting agendas, taking minutes and following up on actions, as well as efficient record keeping in line with NAVCA’s robust governance structure.
• To provide administrative support to the organisation, including organising regular face-to-face and online meetings and events.
• Manage and liaise with IT support to ensure all staff have the hardware and software they need. Help to find solutions to IT issues and escalate where appropriate.
• Liaise with HR ensuring all personnel and payroll records are kept up to date and oversee the recruitment and induction processes for new appointments.
• Update financial records, input invoices and bank transactions into the finance system, prepare sales invoices, and develop effective processes to increase efficiency.

The role is part-time, 28 hours per week with a salary of £25,625 per annum (£20,500 pro-rata) plus an 8% employer pension (no employee contribution required) and 25 days holiday plus 11 days public holidays (pro-rata). You will be supported in your training and career development. We welcome applicants seeking flexible working patterns or job sharing and we welcome loan or secondment arrangements.

This is a remote working position, with travel to our Head Office required on a weekly basis. Our work with voluntary and community organisations requires a degree of flexibility and the post holders will occasionally be expected to work out of normal office hours including evenings and weekends.

We are passionate about creating an inclusive workplace that celebrates and values diversity. We welcome your application whatever your background or situation. Under-represented groups including people from ethnic minorities and disabled people are strongly encouraged. We don’t want you to ‘fit’ our culture, we want you to enrich it. If you have a passion for making a difference and share in our vision for empowering local community action, we would love to hear from you.

To apply, please complete the application form and return it by 12pm on 16th November 2021.

NAVCA supports the #ShowTheSalary campaign, aiming to help address pay gaps and inequity and the #NonGraduatesWelcome campaign, aiming to bring in talent irrespective of whether they have been to University.