RFEA The Forces Employment Charity exists to provide life-long, life-changing support, job opportunities, and training to service leavers, veterans, reservists and their families, irrespective of circumstances, rank, length of service, or reason for leaving. Founded in 1885 and operating across the UK, we have the specialist knowledge and understanding to bridge the gap between military life and civilian employment. We work in partnership with other organisations and employers who, like us, respect and value the unique qualities and abilities of all those who have served. Our vision is a UK where all veterans and their partners lead fulfilling working lives.

We are looking for a highly motivated and skilled Salesforce Developer to lead the ongoing development of the charity's Salesforce NPSP deployment. This is an exciting opportunity for someone with a strong and proven background in Salesforce development, systems design and configuration. This role will be required to design appropriate solutions for new projects as they arise and work alongside third parties as appropriate to deliver successful implementations.

Working from either our London or Birmingham offices, the successful candidate will be responsible for development recommendations, configuration and solutions that provide services to our management team, staff, clients, and key stakeholders. The Salesforce Developer will ensure that development standards are delivered in line with RFEAs digital transformation strategic objectives.

Specific Duties and Responsibilities:

• Serve as primary system developer for the Salesforce environment
• Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
• Develop Apex (classes, triggers and flow), Visualforce, (based on specific requirements) to extend Salesforce in order to support business requirements
• Custom User Interface development, including Visualforce pages/Lightning pages, and Lightning Web Components
• Integrations: Use Salesforce APIs to integrate with other systems used in the charity
• Assist with each release cycle to implement and deploy new/updates to existing applications and code
• Ensure all changes are adopted and embedded by clearly communicating and documenting the changes with/ for all relevant users
• Coordinate the evaluation, scope and completion of new development requests
• Work with our Compliance Manager to establish suitable processes to support administrative, development, and change management activities
• Able to deliver end-to-end configuration and change management of the system when improvements are implemented
• Manage delivery of work products by external contractors for large-scale implementations of new functionality
• Assist in training of new users and grow the Salesforce skill set across the charity

PERSON SPECIFICATION

Skills Required:

• A self-starter open to learn and implement best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer.

• Excellent project management skills and a positive attitude

• Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards

• Creative and analytical thinker with strong problem-solving skills

• Must demonstrate exceptional verbal and written communication skills

• Must demonstrate ability to communicate effectively with all levels of the charity

• Ability to critically evaluate information and distinguish user requests from the underlying true needs of the charity

• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes

Essential Competencies

• Certified Salesforce Platform Developer I
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Motivated self-starter with ability to work cooperatively within an integrated team dedicated to achieving successful outcomes
• Strong understanding of Salesforce best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements

Desirable Competencies

• Additional Salesforce certifications e.g. Certified Salesforce Administrator, Certified Javascript Developer (or working towards)
• Experience with non-profit processes
• Empathy for those who have served in the armed forces

This role is 'full time' 35 hours per week on a 12 month fixed term contract (with possible options to extend) and a starting salary of £35,000 rising to £40,000 depending upon skill and experience, plus additional employee benefits.

To apply please submit a covering letter and applicable CV. Applicants are asked to provide their 'trailblazer.me' profile link within their application. The closing date is 22nd October 2021. Interviews will take place in early November for an immediate start where possible.

Security Clearance

Successful candidates will be required to undertake Ministry of Defence security clearance check which requires applicants to have been resident in the UK for over 5 years.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Skylight Birmingham is dedicated to ensuring every individual has direct access to support as quickly as possible and are expanding and developing our blended learning offer to respond to individual needs.

About the role
As Functional Skills Tutor (known internally as Smart Skills Tutor) at Crisis, you will have a real focus on wellbeing courses designed for homeless people, those at risk of homelessness, and those with limited experience of independent living. You will deliver and develop high quality accredited and non-accredited learning units to our Skylight members. You will also work alongside the learning team to deliver courses which improve the skills and knowledge of members in order for them to sustain their tenancies and to work towards ending homelessness for Skylight members. It is integral part of the role that you have an understanding of homelessness and be aware of the issues which Skylight members can be faced with and provide knowledge and consistency though the Crisis learning offer.

This role is a 12 month fixed term contract. 

About you
To be successful in this role you will :

- Hold or be working towards practical teaching qualifications i.e. PGCE, CertEd or equivalent.
- Have knowledge and understanding of issues affecting homeless and vulnerably housed individuals, including mental illness, addiction and additional learning needs.
- Experience of working with challenging behaviour and clients with complex needs and an ability to identify, manage and minimise potential conflict situations.
- Experience of directly engaging vulnerable individuals, who may have been out of education for a long time, or had a bad experience of the education system, in relevant education and training programmes.
- Experience of developing, high quality, accredited learning programmes
- Good interpersonal skills with the ability to develop and maintain working relationships with a diverse range of providers and individuals
- Ability to effectively plan and organise work, including a high level of contact with members on a day to day basis, assessing priorities, meeting deadlines and managing a caseload of Skylight members.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 11th October 2021 (at 23:59)

Interviews will be held on 21st October 2021.

Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website. 

Registered Charity Numbers: E&W1082947, SC040094

The BDA Membership, Marketing and Communications Team is seeking a Membership Data Officer. The successful candidate should have previous experience working at a membership association and managing backend membership processes. They will understand the member journey, and has a strong eye for detail. You will be an experienced CRM user, with knowledge of ThankQ CRM (an Access product) desirable, as well as confidence in training and empowering other staff to manage and report on data. 

The role will be required to provide regular data analysis and reporting to colleagues, leading on improving the collection, interrogation and quality of organisational data. The role will manage all member processes, including join and renewal, working closely with colleagues in other teams to ensure an effective end to end member journey. This role will also hold GDPR responsibilities and will work closely with other members of the team on member communications, marketing and digital development.

For more information, please see the full job description and person specification. 

We are the British Dietetic Association (BDA), the Association of UK dietitians. We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of approximately 10,000 dietetic professionals. We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our Vision is to improve the health of the UK population; by protecting and improving health and care services; developing health and social care nutrition policy; improving the impact of dietetics; and, promoting positive discussion on food, nutrition, wellbeing, and health.

The BDA is proud of its award-winning status within the sector, winning the Memcom Member Engagement Award 2015, the ‘Best Social Media Campaign’ at the Association Congress 2016, as well as ‘Best Trade Union Website’ at the TUC Media Awards 2016. In 2018 we won the AAE Best Member E-newsletter and Best Social Media Campaign, whilst being shortlisted for Best Association Magazine by the Association Excellent Awards. BDA staff have also won Best Young Association Executive 2017 and were awarded runner up for CEO of the Year 2018.

Sophie Hayes Foundation is the only independent organisation in the UK that focuses on providing women survivors of modern slavery with employability and educational skills necessary to help them achieve sustainable freedom. Our mission is to reach 1000's of women survivors of modern slavery in the UK today to shape a better future for themselves. We provide employability programmes to remove barrier to freedom, including vocational work placements, internships, volunteer opportunities, training, and formal education. We are committed to creating a society that views and treats these women with respect, leading to a better society for us all. 

We are seeking a hard-working and talented fundraiser to join us as we embark on a new phase of our fundraising strategy. While we have built an excellent platform for growth, we are seeking someone who can bring a range of fundraisings skills, energy and passion to our team and who can take activity to the next level. You will be our only full-time fundraiser, so you need to be confident, articulate and prepared to cover all aspects of fundraising from data entry to stewarding some of our most valued supporters. 

The ideal candidate will have proven experience of major donors, corporates and/or charitable trusts and be looking for the next step in their career. We can offer enthusiastic colleagues, a committed Trustee Board and lots of flexibility. 

To apply please email your CV and a short covering letter detailing your suitability for the role.

Candiates looking to be based in all three regions will be considered.

Liveable Cities & Towns Officer, Staffordshire

(ref: SUS3387)

£24,938 per annum

37.5 hours per week – 12 month fixed term contract

Home working in the Staffordshire area

Discussions on working hours to suit individual circumstances welcome

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together

About the Role

We now have an exciting opportunity for you to join our team and support us with our vision to make cities and towns more liveable for everyone – places that connect us to each other and what we need, and where everyone can thrive without having to use a car. 

Working in Staffordshire to raise levels of ambition for better walking and cycling environments, you will help Sustrans to deliver one of our key strategic objectives by advocating for change to enable active travel infrastructure to be understood and supported by the community.  Your work will inspire community groups, campaign organisations, local businesses and councils to make the case for change and to amplify seldom heard voices.

Clearance by and Enhanced DBS check is mandatory for this role.

About You

We are looking for a creative and innovative individual with experience of working with community groups and/or organisations and have knowledge of the workings of local councils.

You will understand the challenges that communities and individuals face in moving around their town or city healthily.

You will be a well-organised self-starter and have experience of motivating and engaging a range of audiences through events or workshops.

So if you are a confident advocate for the benefits of walking and cycling, understand the role and how both have a role to play in making better places to live and work, apply today!

Interviews

Closing date for the receipt of completed applications is 9am on Monday 11 October 2021.  Interviews will take place via MS Teams on Wednesday 20 October 2021.

To apply, please complete our online application form. 

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We welcome applications from people from all parts of the community, particularly where we are under-represented. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Job title: Fundraising Officer

Directorate: National Memorial Arboretum

Contract: Permanent.  Full Time (35 hours per week)

Salary:  £23,800 - £26,000 per annum

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.  We are the Nation’s centre of Remembrance, freely open to all. Our 150-acre landscape is home to over 25,000 trees, punctuated by 400 memorials that recognise the service and sacrifice made by the Armed Forces, emergency services and civilian organisations to our country. 

The Arboretum in one of the UK’s leading visitor attractions and we welcome over 300,000 people through our doors each year.  They come to explore our site, learn more about the fascinating stories behind our memorials, spend time in our woodlands, and to attend some of the 250+ events that take place each year.

The Arboretum is an award-winning destination, including the 2018 Visit England Awards for Excellence: Large Visitor Attraction of the Year (Gold) 

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

We are looking for an experienced fundraiser to join the Arboretum team, where you will help to raise awareness of our charitable status and generate income through fundraising activities.  You will manage the Arboretum Friends scheme to maximise income, incentivise visitors and grow supporter engagement and insights.  In partnership with the Visitor Services team, you will create and implement an onsite fundraising strategy to encourage visitor giving, and create a compelling dialogue to motivate visitor support.  You will build mutually-beneficial relationships with colleagues in the Royal British Legion fundraising team to identify opportunities for shared resource/expertise, partnership working and collaboration on fundraising projects.

As the first point of contact for supporters/donors visiting the Arboretum, excellent communication and customer service skills are key. You will be responsible for ensuring that the Arboretum’s electronic database is fit for purpose, and that all activities conform to the Fundraising Regulator’s Code of Practice and other relevant regulations.

You will have a strong understanding and experience of fundraising practices, and be passionate about developing engaging customer journey’s for visitors, corporate partners and stakeholders to deepen relationships and increase fundraising income in this area against agreed targets.

This role may occasionally be required to work outside of core office hours in order to play an active role in supporting the team at profile raising events.

As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. 

Diversity Statement 

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. 

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be. 

It’s why we welcome applications from people with diverse backgrounds and experiences. 

How to Apply 

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday 3rd October 2021

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Fundraising Development Officer Responsibilities:

The best bits!

• Flexing your excellent research skills, supporting an ambitious team of high value fundraisers to achieve their strategic goals.
• Working on strategic projects including developing and delivering prospecting strategies.
• Working with incredible colleagues passionate about making a difference and giving our supporters the best experience possible.

Your main responsibility will be working with High Value teams to complete high quality research, plans and network maps to deliver outstanding prospect acquisition and intuitive supporter journeys.

Flexing your attention to detail and methodical acumen you will streamline and evaluate our processes and procedures (including wealth-screening & data protection). Sitting as part of our Impact Communications team, you will work together to become an expert on the work of Alzheimer’s Society, ensuring we are consistently spotting the most current & exciting opportunities to further our fundraising ambitions.

Fundraising Development Officer Requirements:

Are you an excellent communicator with an analytical brain looking for a new challenge? Do you have great prioritisation skills and feel comfortable using your initiative to problem solve in a fast paced environment? You will be an experienced prospect researcher looking to broaden your skillset, who regularly asks – “how can we do this better?” You may be a fundraiser with a passion for horizon scanning and research looking to hone your technical skillset; or you could be someone who fits this description:

• You will share your knowledge, experience, and expertise through your excellent network of internal relationships.
• You will be innovative, but detail orientated, and be able to present complicated information to a range of audiences.
• You will be motivated by delivering truly transformational positive impacts for those affected by dementia, and you will learn how to weave this pivotal impact into every piece of work.

As a successful Prospect Development Officer at Alzheimer’s Society, you will work on an exciting variety of projects and with a broad range of internal stakeholders. You will have the opportunity to learn from a diverse array of fundraisers – including corporate, philanthropy, trusts, foundations, and communications experts. The role will be a fantastic opportunity to enhance your technical skillset, using news aggregations tools, CRM databases and other software to build high quality research outputs. Working as part of a close knit but geographically dispersed team, there will be regular opportunities to discuss professional strengths and development needs, learning from peers and leadership teams alike. The successful candidate will be encouraged to pursue project work playing to their strengths, as well as benefit from robust development plans to support areas for further upskilling. If you feel professionally fulfilled by becoming a subject matter expert and deploying this alongside your technical skills to achieve ambitious income and supporter experience targets- this is the role for you!

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Prospect Development Officer
Location: Home Worker (England, Wales and NI)
Contract type: Permanent
Hours: Full Time, 35 hours per week
Salary: £25,806 - £28,181 - actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)

Closing date: 28 September 2021
Interview date: Week commencing 4 October 2021

You may have experience of the following: Prospect Research Officer, Project Support Officer, Prospect Research, Fundraising, Programme Officer, Major Gift Fundraising, Major Gift, Philanthropy, Charity, Third Sector, NFP, Not for Profit etc.

Ref: 102 626

This post will play a key role in assisting the Director of Fundraising in developing and delivering the strategy in this area. The goal and ambition is to increase income from: Grant Giving Bodies (GGB - i.e. Statutory, Lottery, European, trusts and foundations); and individual giving (i.e. regular donations, legacies, one off donations, In Memoriam), on a regional and national basis.

With a passion and creativity for writing successful applications, you will be responsible for: research to ensure a regular and reliable pipeline of new prospects; developing grant proposals; and also leveraging existing relationships. You will also be responsible for reporting on all grants, including the management of data required for monitoring and evaluation.

You will work with the Director of Fundraising and support the development of individual giving income streams including legacies, regular donations, raffle, In Memoriam, one off donations and a related stewardship programme. 

Duties and Responsibilities:

Data & Reporting

• To maintain - and contribute to the continual improvement of - rigorous systems and processes, ensuring compliant and accurate capture and storage of data relating to all service delivery and performance
• To understand and monitor Key Performance Indicator requirements of all live organisational contracts and relevant measurables
• To coordinate and meet all reporting deadlines, producing high quality reports for funders; partners; Trustees; for internal insight and performance analysis and for evidence-based decision making.
• Be a first point for contact for all queries relating to data, insight and reporting.
• To be a specialist user - committed to the continued monitoring and development - of organisational systems and processes for data collection, monitoring, analysis and reporting including the organisation’s case management system
• Where appropriate, promote and champion digital solutions to monitoring and reporting on service delivery and performance
• Support colleagues in understanding, utilising and owning the above

Other duties:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation.
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation.
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice.
• To undertake any other duties required by BSWA, which may arise and commensurate with the post.

Fundraising Assistant (Memoriam)

As the In Memoriam Assistant, you will support our In Memoriam supporters with their activity such as Tribute Funds.

Fundraising Assistant Responsibilities:

As a key contact point for In Memoriam supporters within Regional Engagement you will represent and promote the work, vision and purpose of the Society regionally whilst also promoting and supporting the wider work of the Fundraising Directorate. The role will devise marketing and stewardship communications to this audience. You will assist the Communication and Development Team with effective planning, budgeting of marketing spend and also data analysis of key segments within this income stream.

Fundraising Assistant Requirements:

We would love to welcome someone to our team who will use their excellent customer service skills, work on their own initiative, with excellent time management and organisational skills. We would like;

• Previous experience of In Memoriam fundraising (in a paid or voluntary capacity).
• Good written and verbal communication skills as direct contact with supporters is part of the role.
• Ability to show empathy for people with dementia and their carers.
• An understanding of marketing and fundraising, with basic knowledge of budgets and financial management.
• Excellent IT skills including MS Excel, MS Word, MS Outlook and MS PowerPoint, as well as experience of managing and working with fundraising databases.
• A detailed attention to detail with an awareness of data protection regulation.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: In Memoriam Assistant
Location: Home Worker (England, Wales and NI)
Contract type: Permanent
Hours: Full Time, 35 hours per week
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Closing date: 06 October 2021
Interview date: Week commencing 4 October 2021

You may have experience of the following: Marketing Assistant, Marketing Executive, Marketing, Fundraising Assistant, Regional Fundraising, Memorial Fundraising, Community Fundraising, Fundraising, Supporter Stewardship, Supporter Engagement, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 103 037

Fundraising Manager

Primrose Hospice provides exceptional care and support for people with life-limiting illnesses in the Redditch and Bromsgrove area. We are looking for an experienced Fundraising Manager to lead our committed fundraising team.

The ideal candidate must be self-motivated, creative and enthusiastic, with a minimum of 3 years of experience in a fundraising role.  The Fundraising Manager must have experience using Donorflex / other CRM software, advanced level general IT skills, strong communication skills (both written and verbal), superior attention to detail, organisational and planning skills (including events), as well as maintaining total honesty and integrity.

The successful applicant will be confident, pro-active, experienced in fundraising, (preferably within the charity sector), responsible for preparing and meeting the Hospice’s fundraising income targets and focused on helping the organisation function effectively and efficiently.

The Fundraising Manager is a key role within the Hospice, reporting directly to the Chief Operating Officer, and is a member of the Senior Management Team.  If you feel you have the skills and experience and would like to make a difference to the area’s local hospice, we would be very interested in hearing from you.

If this is you, please apply to join our creative and professional hospice team in this exciting year ahead, as we raise over the £1.75million needed to deliver our expert care.

Visits to the Hospice are more than welcome, or for an informal discussion please contact Angélique Dalton, Chief Operating Officer.

To apply please visit the Hospice website and complete the application form.

Regional Coordinator – Yorkshire and Cleveland

£ 25,000 + benefits

5 days Full time (34 hours p/w)

Fixed term contract until 30 April 2023 under current funding commitments with an expectation a similar role will continue, subject to the outcome of the pilot and funding.

Location: Home based/Remote worker in the Yorkshire and Cleveland area with frequent travelling throughout the region. Attendance at RDA National Office in Warwickshire will also be required from time to time as necessary.

Closing date:  9am 11th October 2021

At Riding for the Disabled Association (RDA), our horses benefit the lives of over 25,000 disabled children and adults. With fun activities like riding and carriage driving, we provide therapy, fitness, skills development and opportunities for achievement – all supported by 18,000 amazing volunteers and trained coaches at nearly 500 RDA groups and commercial riding centres all over the UK.

This is an exciting time for us as we launch our ambitious 9-year strategy for growth and development. To ensure we meet our goals, we are looking for an enthusiastic team player to support our Group Development Manager to achieve our growth goals.  This is a fantastic opportunity for someone who shares our values and is looking to further their career in project management and/or sport development.

Role Purpose:

To pilot an approach over an 18-month period to stimulate growth in numbers of participants in RDA activities in the Yorkshire and Cleveland Region.  This role may expand into a wider geographical area depending on the early outcomes of the project.

For full details inlcuding person specification and how to apply, please see the supporting document. 

The Solutions Support Analyst in our client's Organisational Data Team plays a key role supporting and delivering improvements to their HR and Dementia Voice solutions and will support their new Finance System when it is implemented.

Support Analyst Responsibilities:

This is a great opportunity to build on existing skills in supporting large database business solutions, conducting business analysis to support change in the solutions, designing, implementing and testing changes, and creating some reporting as needed.

You will work with users of these solutions from across the organisation providing them with high quality support and training.

Support Analyst Requirements:

You will combine skills in order to deliver added value from their solutions to the business.

You will have ability to work with varied database solutions with experience of day-to-day solution administration, for example managing user accounts and maintaining workflows.

You will bring business partnering skills to understand business contexts, goals and horizons. Building trust between yourself and those you partner will important to your success in this role. Your strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business. You can formulate emerging requirements through guiding conversations and capturing business needs.

You will be able to use Agile development techniques, rapidly producing prototypes and minimum viable products to deliver continuous improvements to solutions.

You will have experience of providing support and developing and delivering training materials to solutions users.

You will have experience of strong data governance to ensure that their data remains fit for purpose and is processed in compliance with data protection law.

You will be given the opportunity to build on your skills and experience in a role that gives exposure to the whole development and data lifecycles, in a varied environment giving you opportunity to build on and grow your soft skills such as relationship building and business partnering.

About our client:

They embrace diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.

Position: Solutions Support Analyst
Location: Home Worker (England, Wales and NI)
Contract type: Permanent
Hours: Full Time, 35 hours per week
Salary: £25,806 - £28,181 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)

Closing Date: 30 September 2021
Interview Date: TBC Via Teams

You may have experience of the following: Solutions Support Analyst, Business Analyst, BA, IT Project Manager, Data Analyst, Business Analysis, Data Analysis, Project Manager, Analytics, Project Management, Business Process Analyst, Digital Analyst, Digital Business Analyst, etc..

Ref: 102 932

Marketing Manager

Full Time 37.5 hours per week 

Birmingham, London or Manchester

£34,000 per annum (plus £3,000 London Weighting if applicable) 

Who we are looking for

We are looking for a motivated and talented professional to join our Marketing and Communication’s team as Marketing Manager. The role is responsible for planning, implementing and evaluating campaigns that promote the benefits of partnering with Ambition on school improvement and attract teachers and school leaders to our professional development programmes.

This role is also responsible for developing, creating and commission content that will generate leads and support School Partnerships to make sales. This is a fantastic opportunity to be the departmental expert on the programmes in your market.

Based in either our Birmingham, London or Manchester office, and reporting to the Associate Dean of Marketing Director of Marketing and Digital, you will support them with the daily management and long-term development of our external digital communications platforms, including Ambition’s website, social media channels, e-communications, search engine optimisation and Google Ad campaigns.

In this role you will foster strong relationships with the Programme Leads and the Programme Specialist in School Partnerships, in order to contribute to the wider sales strategy and participant communications plan for these programmes.

This exciting role is varied and complex, and will someone who is entrepreneurial, flexible and creative. It is essential that you have experience of successfully developing and delivering marketing strategies and tactics that generate high-quality leads. You must have experience of using email tools and databases and excellent copy writing skills, with the ability to adapt and adhere to the Ambition tone of voice and style guide.

Who are Ambition Institute?

 At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life. 

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive. 
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice. 
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.

Our offer

We are happy to announce that we will be able to offer you: 

• Agile working culture, so you can control how you work.
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
• Enhanced maternity pay after a year’s service.
• Shared parental leave package.
• Access to free, confidential 24/7 wellbeing and support line.
• Professional development offer for all staff.
• 25 days’ annual leave + bank holidays.
• Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
• Interest free season ticket / bike loans

How to apply 

All applications must be received by the closing date, 9am on 27 September 2021. Interviews are expected to take place week commencing 27 September 2021.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.