Do you have experience supporting individuals to improve their skills and/or find employment? Do you want to be part of an organisation supporting some of the most marginalised people in the UK?

This is an exciting role, for an ambitious charity that has been working with Gypsies and Travellers over the last 40 years. You will support Gypsies and Travellers to fulfil their education, training and employment goals.

Working as part of a small team, you will support and hold a caseload of up to 20 clients, as well as delivering professional training sessions to other organisations. A key element of your role will be around developing client’s basic and digital skills to enable them to engage with key services. For this, you will be given the opportunity to develop your skills and knowledge across that particular area, to ensure our clients and the services are up to date on any new trends, changes, or opportunities.

You must be able to bring a flexible, non-judgemental mindset and be able to remain calm in challenging situations. You will have also had experience of providing support, guidance and advice to socially excluded groups and in planning, facilitating and delivering group work sessions. The ability to apply various approaches including coaching and motivational interview techniques; to inspire and empower our clients is also required.

To apply please submit your CV with a covering letter, addressing how your skills and experience meet the requirements in the job description and person specification. 

Gypsies and Travellers Wales invests in its employees and their development. As well as being a Living Wage Employer, committed to paying staff the real living wage, we offer competitive rewards and benefits including 6% pension contributions, 25 days annual leave (pro-rata) plus bank holidays, EAP and hybrid & flexible working to contribute to a healthy work/life balance.

We particularly welcome applications and will guarantee interviews for applicants who meet all of the essential criteria from under-represented groups such as applicants from Gypsy and Traveller communities.

Note: we reserve the right to close the application process early, therefore, please contact us as soon as possible if you are interested in applying.

We currently have an exciting opportunity for an enthusiastic individual to join our growing  Advocacy and Government Relations team as an Advocacy and Government Relations Officer to support and implement an effective programme of advocacy work across the UK, with a focus on Westminster. You will join us working 35 Hours per week, on a permanent basis and will be based remotely. In return you will receive a competitive salary of up to £33,884.72 per annum plus excellent benefits.

Although this role is remote, please note there will be an expectation of regular visits to Cats Protection's National Cat Centre, Chelwood Gate, on the edge of Ashdown Forest. This is a remote location and public transport is limited. There will also be travel to other areas of the country (covered under expenses) for events, team meetings and away days.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021 we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The Advocacy & Government Relations team leads for the charity on influencing decision makers and those whose policies, practices and decisions affect cat welfare across the UK. The team works to influence legislators, professional organisations and corporates. The team’s work has included publishing ‘The Time is Meow: A cat welfare action plan for Westminster’ following the 2019 election, launching a “Purrfect Landlords” campaign to encourage landlords to allow cats and calling for compulsory microchipping of cats across the UK.

Responsibilities of our Advocacy and Government Relations Officer:

As our Advocacy & Government Relations Officer you’ll be focusing on activity at Westminster with responsibility for drafting briefings and consultations, engaging with key political and external stakeholders, maintaining internal and external contact databases and monitoring and responding to external policy developments. You will assist with evaluation of the risks or benefits of planned legislation, regulatory or reputational changes which may impact on the welfare of and best interests of cats, and help to construct corresponding strategies and messaging.

What we’re looking for in our Advocacy and Government Relations Officer:

• Experience of advocacy, public affairs or influencing work, ideally in Westminster
• Experience of policy work and research
• Experience of dealing with high profile/ VIP individuals 
• Proven ability to multi-task and work independently on own initiative, accurately and under pressure
• Experience of effective use of social media and the internet in an advocacy/campaign context
• An organised individual with good written, oral and great people skills

What we can offer you:

• Salary of up to £33,884.72 per annum plus excellent benefits
• Generous annual leave entitlement starting at 25 days per year
• Life assurance scheme as well as a range of health benefits, including private health care
• Employee Assistance Programme
• and much more

Join us as our Advocacy and Government Relations Officer and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note applications which are received after the closing date may not be responded to.

Closing date: 1st June 2022

Virtual interview date: W/C 6th June

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment

We have an exciting opportunity for an experienced Data Analyst to join our Data team. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £33,884.72 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The Data team, based in the Marketing & Income Generation directorate, focuses on data processing, data selections and data analysis. The Data team has grown over the last couple of years due to significant charity growth. The Data Team sits within the newly formed Income Generation Operations team however the data team provides a service to the whole of the Marketing & Income Generation directorate as well as other parts of the organisation.

Responsibilities of our Data Analyst:

As Data Analyst you will be responsible for delivering an excellent service to our internal stakeholders, assessing how analysis can support and enable their strategic plans by interpreting and predicting their marketing, research, and insight requirements. You will support the Lead Data Analyst with the implementation, development and application of innovative systems, processes, models, and analytical tools to gain a robust understanding of supporter behaviour to ensure product, channel, timing, content and action is absolutely right for every supporter.

What we’re looking for in our Data Analyst:

• At least three years’ experience working with a contacts database
• Significant database marketing experience with use and manipulation of data structures with a relational database management system
• Significant data analysis and interpretation experience identifying key trends
• Proven experience in developing and delivering campaign analysis, attrition, and LTV dashboards and KPI reporting

What we can offer you:

• salary of up to £33,884.72 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Data Analyst and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.

Closing date:  27th May 2022

Virtual interview date: 9th & 10th June 2022

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

Data Analyst (fundraising)

An exciting opportunity has become available for an experienced analytical specialist to join our busy and professional fundraising team.

The Role

This role is based at home and reports to the Senior Fundraising Data Officer.  You will have the specific brief of providing timely action-orientated analysis and reports of all fundraising campaigns (online and offline) utilising the charity’s business systems.  You will provide support to the broader fundraising team by continuously improving how data is made available to them and benchmarking our data externally.

About You

The successful candidate will have experience in a marketing or fundraising role along with a working knowledge of a fundraising database, or similar.  You must possess proven analytical skills, have excellent attention to detail and be confident communicating with people at all levels. You must be able to prioritise workload to meet deadlines under pressure. You will be comfortable using the full range of Microsoft packages.  Although not essential, Degree level education, CIM, IDM or equivalent would be advantageous. 

About Us

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. We employ 130 professionals who are based at our Head Office in Norfolk, our four rescue and rehoming centres located in Norfolk, Somerset, Lancashire and Aberdeenshire and 16 Field Officers who investigate and resolve welfare concerns across the UK.

We offer a competitive salary, generous pension scheme and cash health plan as well as bike to work scheme, death in service benefit, employee sickness absence pay and a minimum of 28 days holiday.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking.  The successful applicant will be expected to share these values.

The full job description and person specification is available on our website:

Registered Charity Number 206658 & SC038384

Your purpose

To encourage schools to join Voice 21’s membership programme for schools - Voice 21 Oracy Schools - by responding to new enquiries, generating and following up leads, supporting our outreach efforts and ensuring all information about prospects is stored correctly on our database.

Your responsibilities

Responding to enquiries

• Respond to emails from schools about joining our Voice 21 Oracy Schools membership

• Meet with teachers and senior leaders (usually virtually) to discuss the membership, encouraging them to become Voice 21 Oracy Schools and answering any questions they have

• Create proposal documents for groups of schools interesting in becoming Voice 21 Oracy Schools

• Support schools through the sign-up process and ensure both they and we receive the correct information needed for them to begin their memberships

Lead generation

• Identify potential new business leads from social media, events and marketing campaigns, and add these to Salesforce, our customer relationship management system

• Generate new business leads from the networks or contacts of current member schools, including working with colleagues internally to do so

• Analyse the sources of leads to better inform future marketing strategies

Pipeline management

• Manage the business development pipeline of prospects on Salesforce, ensuring all data is entered correctly and updated as needed

• Run reports identifying prospects to follow-up with and do so in a timely and supportive manner

Event planning and delivery

• Plan and deliver regular webinars about the Voice 21 Oracy Schools membership

• Spot opportunities for Voice 21 and our member schools to showcase our work at events across the education sector

Your progression

Within 1 month, you’ll have:

• A firm understanding of the active ingredients of a high-quality oracy education and how we support schools to implement these through our membership model

• Understood our business development systems, processes and the key language we use in talking about our Voice 21 Oracy Schools membership

• Built strong working relationships within the Engagement team, and developed a sound understanding of organisational context and our priorities within this

• Started to respond to enquiries from schools about working with us

Within 3 months, you’ll have: 

• Conducted calls with schools that are interested in working with us

• Taken charge of the administration of our pipeline of schools interested in working with us, ensuring all data is entered correctly on Salesforce and able to report numbers accurately

• Produced a bank of template emails for responding to different types of enquiry

• Met the whole Voice 21 team at our organisation-wide away days

• Experienced Voice 21’s professional development in action

Within 6 months, you’ll have: 

• Helped to design and deliver  a range of Voice 21 events to raise awareness of oracy and encourage schools to work with us

• Generated new leads from schools, local authorities or Multi-Academy Trusts that Voice 21 could work with

From 6 months onwards, we expect for you to be:

• Regularly conducting calls, responding to emails and delivering webinars to schools about becoming Voice 21 Oracy Schools

• Ensuring the constant generation of new leads from a variety of channels, including social media and events

This job is for you if you…

• Are a collaborator with great communication skills (written and verbal) and are comfortable talking with wide range external stakeholders, showing excellent customer service skills

• Have experience working in education or excellent knowledge of the education sector

• Are highly organised - you enjoy making a plan and seeing it through. You might have previous experience organising events, programmes or in an administrative role, and have excellent attention-to-detail

• Have previous experience in working to hit targets, especially in a sales and marketing context

• Have strong IT skills and are competent using MS Office (essential), ideally with some experience with a database or Customer Relationship Management system like Salesforce

• Are proactive in identifying problems with systems and processes and implementing solutions

• Are a self-starter who takes on new opportunities and challenges with positivity and enthusiasm

• Are passionate about Voice 21’s mission and helping us to transform outcomes for students in our target population

Who you’ll work with: 

• Our School Recruitment and Partnerships Lead, to meet our business development targets, including a 30% increase in the number of schools we’re working with each year 

• The Marketing and Communications team, to help generate leads from our events, social media and other platforms, and to ensure our marketing materials are tailored to the enquiries we’re receiving

• You’ll report to the Head of Engagement, part of a team dedicated to growing Voice 21’s reach to achieve our goal of working with 1900 schools by 2025.

Where you’ll work: Remote, with regular travel to our London Office and elsewhere and occasional overnight stays required.

Contract: Permanent, subject to successful probation review at 3 months.

Terms: We would welcome applications on a full-time or 4-day per week basis.

Are you an experienced engagement / activities professional looking for a new challenge in the military charity sector who wants to make a real difference in the veterans community?

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based, being a varied one, focusing primarily on delivering an engaging and blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative, being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the North West. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas IM, CA, LA, FY, PR, BB, L, WN, BL, OL, M, WA, SK or CW please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Interview date: Thursday 26th May 2022/ Friday 27th May 2022

We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!

We are looking for a skilled, passionate and diligent Research Officer on a permanent and full-time basis to join the Solving Kids’ Cancer UK team.

There has never been a more exciting time to join us, as we launch our ambitious 5-year strategic plan. To help manage our growing international research portfolio and ensure maximum impact for children, we are recruiting for a committed and talented Research Officer to monitor ongoing projects, maintain key relationships, and share the impact of our vital work with partners and other stakeholders.

The ideal candidate

You will be a passionate individual with an understanding of clinical research and/or grant management. You will have a solution-focused and agile approach to working, and be able to apply your existing skillset to support and enhance the work of our Research team.

You will be organised, self-motivated, able to communicate effectively with colleagues and have the ability to respond flexibly and positively to unexpected changes or demands. Most importantly, you will have a passion for working for a charity with children at its heart.

For more information about the role and charity, view the attached Job Pack. Should you require an informal conversation prior to applying, contact the charity to speak to Leona Knox, Head of Research. 

What we can offer

• Salary £29,000
• 5% employer pension scheme contribution
• 32 days holiday inclusive of bank holidays (pro rata)
• Access to 24/7 confidential helplines for counselling support and legal and tax advice
• Wellbeing check-ins with manager and optional Wellbeing Action Plan
• Participation in staff surveys – an opportunity to anonymously share experiences at work
• Home/hybrid-working with information technology to support effective homeworking
• Regular opportunities to come together in person as departments / the full team
• Training opportunities – we care about our staff and volunteers and encourage opportunities for professional development
• Becoming part of a dynamic, ambitious, and child-centred charity working alongside people who are passionate about what they do

Shortlisting: Thursday 19 May; Interviewing: Wednesday 25 May and Friday 27 May, 10-2pm (via Teams)

Note, this role requires a basic DBS check. 

Solving Kids' Cancer UK is a parent-led charity and actively encourages applications from the parent community with lived experience of neuroblastoma and/or other childhood cancers.

Our work and practice is underpinned by safeguarding principles with the aim of protecting children and young people and enhancing their welfare. Solving Kids’ Cancer always works in accordance with legislation, statutory guidance and best safeguarding practices.

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

Contact the charity for a copy of our HR Privacy Notice.

We have an exciting opportunity to join our Support and Development directorate in this crucial role to develop the membership of Clinks, grow the range of voluntary organisations that join and stay as active members, as well as coordinate the events, information and resources that Clinks provides to member organisations and the wider voluntary sector working in criminal justice.

You will have experience of managing databases, working in a customer service facing role, and be confident in planning and running online and face-to-face events. This role will suit someone who enjoys creating and implementing new ideas, and working in collaboration with colleagues, the members of Clinks and other stakeholders to best meet the needs of our members and the wider sector.

Individuals with direct experience of the criminal justice system and/or with protected characteristics are actively encouraged to apply. This post is covered by the Rehabilitation of Offenders Act 1974. Clinks' recruitment policy is that there is no requirement to disclose any convictions when applying for this role.

For further information please visit our website

The Mammal Society is an award-winning evidence-based conservation charity. For over 65 years we have been championing better protection of British mammals through professional and citizen science projects. We are at an exciting time in our history with ambitious plans to broaden our reach and increase our impact on the conservation of mammals here in the UK.

We are currently seeking to recruit a permanent Data and Information Officer.

Main purpose of job: To promote evidence-based conservation of British mammals by

1. supporting the Science Officer in managing databases containing information on the distribution and density of mammals and managing Ecobat online tools
2. assisting in the writing of engaging documents for technical and lay-audiences
3. With the Communications and Engagement Officer, co-ordinate involvement in our citizen science surveys and projects such as the annual harvest mouse survey
4. answering general enquiries and contributing to the Society’s social media output

It is expected that time will be divided approximately equally between these areas.

Place of Work: Home based with occasional UK travel.

We are looking for a highly motivated, independent, and dynamic member of staff, with an interest in British mammals and a desire to promote evidence-based conservation. The job would ideally suit a graduate or post-graduate of Ecology, Conservation, or Biological Sciences.

For a full job description and person specification please visit our website.

Application deadline: 5pm 30th May 2022. Interviews are expected to be held w/c 6th June.

The role

The Research, Support and Influencing Directorate is responsible for delivering Breast Cancer Now’s strategy through our world-class research, our award-winning services and our successful campaigning. It brings together our research portfolio, our support services (including our Helpline), our team of nurses, our public health and wellbeing team, and our work on policy and influencing.

The Service Pledge is an innovative programme dedicated to delivering lasting positive change to everyone’s experience of breast cancer. It brings patients, healthcare professionals and cancer alliances together to work in partnership to design and deliver patient-centred improvements.

This role will play a key role in the delivery of the Service Pledge programme, working in partnership with NHS hospitals, as well as supporting other patient experience initiatives, helping to ensure everyone diagnosed with breast cancer receives the best possible experience of care.

About you

Are you an experienced project manager who is able to demonstrate successful delivery within specified timelines and budgets? You will be skilled at producing effective plans and working across teams and departments to lead on their implementation. You will also have experience and knowledge of patient involvement and/or service improvement, ideally either within the NHS or charity sector.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

The Directorate has a central role in making sure we achieve our vision, that by 2050, all those who develop breast cancer will live, and live well and this cannot be achieved without the support and guidance of our partners, our supporters and those affected by breast cancer. But we need to act now.

Although the role is based in our London office, we are following a blended approach between office and home working with a minimum of two days per week in the office for full-time staff members. Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Tuesday 17 May 2022 at 9.00am

Interview date Week commencing 23 May 2022

About the role

The Supporter Care Officer will ensure we offer excellent stewardship to our event participants, London Marathon runners and our general fundraisers, keeping in touch and nurturing them and helping to maximise the amount of money they raise for us.  You will also give a first-class supporter care experience to all current and potential supporters of CARE International UK.  You will handle their enquiries and process marketing income.

Job Purpose and Key Responsibilities

Our Supporter Care Officers are the first point of contact for our supporters, and you will be answering enquiries via telephone, email, live chat, social media and post.  You will ensure that all supporters have an amazing supporter care experience when they get in touch. 

Why work for us?

CARE International is one of the world’s leading aid agencies.  Last year we reached more than 92 million people.  We worked in 104 countries, implementing long-term programmes to fight poverty, responding to humanitarian emergencies, and advocating for policy change to improve the lives of the poorest people.  We are seeking a first-rate Supporter Care Officer who is looking for a new challenge.

At CARE International UK, we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You will have first class customer service and communication skills, be organised, proactive and keen to rise to this challenge.  You will have experience of inputting into and querying a database, preferably with experience of using Raisers Edge

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact hr team. 

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please click on the apply button to be redirected to our company website to complete the application form. Also, download and read the Supporter Care Officer Recruitment Pack, which includes the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact hr team. Please note, Curriculum Vitae’s (CVs) will not be accepted.

Closing date for applications: 23:59 Sunday 29th May 2022

Interview date:  Thursday 16th June 2022

Monitoring, Evaluation and Learning Officer

Location:  Flexible location, remote working from home.

Salary:  GBP 40,000 - 45,000 for UK location, adjusted based on the cost of labour for the country in which the candidate resides. Salary will be determined based on experience and qualifications. Candidates must have the right to work in the country they are applying from.

Reports to:  Monitoring, Evaluation and Learning manager.

Contract Type: Permanent employment.

Background

The Urban Movement Innovation Fund (UMI Fund) works to connect, align, and strengthen people power for a more socially just, zero carbon future.  Drawing together and amplifying the efforts of NGOs working on technical solutions, or working with policy makers, with those of campaign or grassroots groups and movements working to increase citizen engagement and activity.  UMI Fund´s goal is to dramatically accelerate humanity’s transition to a zero-carbon world. UMI Fund is a convenor of the field, an advisor to philanthropy, and a grant maker.

UMI Fund believes that people-powered movements are critical to creating a zero-carbon world, generating the drive and popular support necessary for huge political, cultural, and technological shifts.  In order to grow in our set direction and meet our strategic plan, we are in urgent need to build a team to help us strategically reach our goals. 

The UMI Fund team is small, with a large portfolio of grants. As part of the team, reporting to the MEL manager, the MEL officer will work with the whole team to help monitor and manage a portion of these grants and the associated grantee relationships and needs. The successful candidate will have the opportunity to explore various climate change linked issues and to work with truly inspirational partners from all over the world. This position is full-time and home-based; being part of a fully remote working and internationally distributed team.

Primary Responsibilities

UMI Fund has a small team that operates collaboratively and flexibly with sometimes overlapping responsibilities. Team members have specialisms, but we avoid being siloed in work delivery. Within the team, the MEL Officer will have a particular focus on the following:

Grantee partnership

• Assist with co-developing MEL plans for new grantee projects and for UMI Fund’s grant-making as well as implementing MEL activities for the Fund as directed.
• Coordinating meetings under the direction of the MEL manager (e.g., scheduling across multiple time zones, ensuring meeting purpose and agendas are set, sending invitations, update, and logistics emails, note taking and following up on meeting actions).
• Surveying, collecting and collating feedback for all meetings and convenings as directed.
• Conducting UMI Fund’s annual movement health survey (including sending out surveys, prompts/reminders to complete, synthesise feedback).
• Summarise meeting / convening notes, workbooks, zoom chats etc - synthesise key takeaways / points to follow up on per meeting and share with participants.
• Assisting the MEL Manager and programme staff in undertaking grantee check ins and gathering input for quarterly board updates.

UMI Fund evaluation, learning and impact

• Collaborate with colleagues to help find the most effective ways of communicating UMI Fund’s impact (e.g., case studies, graphs etc.) and contribute to the development of impact reports.
• Grant proposal development support, particularly on MEL, where appropriate and directed.

• Assisting with moderation / administration of an online resource hub.
• Organising periodic MEL related convenings as directed in collaboration with Events Manager and other teammates.
• Producing regular grantee updates for the website, newsletter, and other reporting.
• Regular programme / project documentation for internal and external sharing.

Data management and processing

• Maintain project documentation including liaising with the UMI Fund administration manager, grantees and the UMI Fund fiscal sponsor to ensure contracts and other necessary information have been received, facilitating grant processing and management.
• Supporting grants administration as directed by the MEL manager (e.g., ensuring reporting dates / timelines / grant info / budgets etc is agreed with grantees).
• Where requested, advise on data collection and storage and proactively research new methods and systems to improve our approach to managing information.
• Undertake survey design and develop survey and feedback engagement strategy as directed.
• Database administration / management.
• Check the quality and accuracy of data. Support colleagues to enhance and/or streamline data management processes where possible.
• Ensure data is stored effectively and upholding data security alongside the rest of the UMI Fund team.
• Dealing with data requests.

Experience and Qualifications

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.

• A good understanding of the principles in monitoring and evaluation.
• Competence in MS Office or Google Suite, with experience of data analysis using Excel/Sheets.
• Experience of internal impact monitoring and evaluation in a similar organisation.
• Experience of working with project data or in a monitoring and evaluation capacity, ideally in the context of projects funded through grants and contracts.
• Experience analysing complex information (quantitative and qualitative) and translating it into clear, understandable formats, for a variety of audiences, using a range of methods and tools.
• Experience of working with Theory of Change and other outcome-based frameworks.
• Experience of working in diverse and international teams.

Skills and Attributes

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.

• Tact, humility, flexibility, openness, and a good sense of humour.
• Proven experience in building and maintaining positive work relationships and partnerships.
• Excellent collaborative and facilitation skills.
• Excellent workload and time management skills with the ability to manage a busy workload delivering high quality work to deadline and under pressure.
• High level of attention to detail. 
• Able to write clearly, adapting styles to meet the needs of different audiences with a proven track record in writing accurate, concise, and powerful reports for funders and other stakeholders.
• Commitment to teamwork, with the ability to develop positive relationships with colleagues across the whole organisation.
• Problem solving and adaptive approach to dealing with data gaps and incomplete data sets.
• Clear communication, both written and oral, appropriate to a variety of audiences.

• Fluent in English; additional languages could be an advantage.
• A demonstrated commitment to the values of inclusion, equity, and social justice.

*For all locations: Applicants must have the right to legally live and work in the country where they wish to be based.

UMI Fund is committed to safeguarding and promoting the welfare of children, as detailed in our child and adults-at-risk safeguarding policy. We expect all staff to share this commitment. Please note that the successful candidate may undergo reference checks and be required to provide a police record prior to starting employment.

The deadline for applications is Sunday 5th June 2022

Daryl Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

BACKGROUND

Since 1933, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded  at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender-based violence. IRC UK comprises approximately 160 staff. The IRC UK launched its first programme in the UK last year, working in partnership with local councils, to provide integration support to resettled refugees in Southeast England and has since expanded to providing education support to teachers and is now responding to arrivals from Ukraine.

The Purpose of the Role

The Client and Community Outreach Officer will serve as a navigator for new arrivals from Ukraine with the goal of providing accurate information and referral sources to support refugees in attaining self-reliance. You will be the main point of contact for refugee clients enrolled in the project, delivering one on one and group activities. 

Key Working Relationships:

Position reports to Head of UK Programmes. Position works closely with the Integration Officers and Refugee Employment Specialist.

Key Accountabilities

• Facilitate Orientation for Newcomers group sessions virtually and in person on everyday life in the UK for new arrivals predominately from Ukraine;
• Outreach, recruit, screen and enroll participants for project activities including the completion of individual integration self-sufficiency plans through referral and follow up with local partner staff;
• Provide regular client one on one coaching, ensure client interaction is documented and conduct follow up with clients by phone and in person;
• Research, identify and outreach to services and resources that enable clients to meet their short and long-term goals and facilitate external referrals;
• Effectively collaborate and develop relationships with external partner organisations such as local council staff, charities and diaspora groups, including attending coordination meetings responding to the needs of Ukrainian arrivals;
• Input client information in database and assist with tracking and reporting and administering assessments;
• Regularly gather client and partner feedback in order to assess programming needs and responsiveness through focus groups, key informants, surveys, etc.
• Assist with project logistics, such as setting up the training rooms or events, preparing participant materials.

PERSON SPECIFICATION

Essential

• Minimum two years related professional experience working with refugees, migrants or other vulnerable populations;
• Excellent written and oral communication skills: the ability to communicate effectively with colleagues, partners and clients in English and Ukrainian and/or Russian language;
• The ability to conduct workshops and learning activities in a multi-cultural, multi-lingual setting;
• Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships;
• Ability to handle confidential documents and sensitive information;
• Proficiency in using Microsoft Office, experience leading meetings or trainings via online platforms such as Microsoft Teams, Zoom, Skype;
• Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;
• Ability to work as part of a team;
• Ability to travel regularly throughout the service delivery area.   

You must have the right to work in the UK.

The application deadline for this role is 31 March. Interviews will take place w/c 4 April.

IRC UK strives to be an equal opportunities employer. IRC-UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees,  and  we  seek  to ensure  diversity  in  our  workforce  regardless  of  gender,  race,  religious  beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.

IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

Description

Location: London, Edinburgh, or UK remote

Position Status: Full-time, Open terms

Salary: London: circa 35K, Edinburgh: circa 30K; depending on experience

Reporting to: Head of Media & Communications

Closing date:  May 17th. 

Please note that applications should include CV and a Cover Letter to be considered.

Candidates must hold independant right to work in the UK at the time of appointment.

About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible. In conflict, in disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps Europe has grown rapidly in terms of volume of activity and complexity. With offices in Edinburgh, London, The Hague, and Geneva, we now attract over £120m in income. The breadth and impact of our programmes makes Mercy Corps a unique and truly rewarding place to work. Our teams are proud of what we achieve in the field and we are always looking for talented individuals who share our passion and commitment.

The Team

The Senior Digital Content Officer will be part of Mercy Corps’ Resource Development (RD) team, advancing the organisation’s strategic goals and supporting our worldwide team by raising flexible funds, profile, and influence. The RD team encompasses several dozen dynamic professionals who possess a wide range of skills. We are gift officers, direct response fundraisers, web developers, marketers, and media relations strategists. We are database managers, digital specialists, strategic designers, storytellers, and teachers. Most of all, we are passionate about Mercy Corps’ mission and creating compelling, authentic experiences for current and future supporters.
 

The role

The Senior Digital Content Officer will support Mercy Corps Europe’s strategy and growth objectives by promoting compelling content across our digital channels, including our website, emails, and social media. In close collaboration with our Europe and Global teams, this role will identify storytelling and campaign opportunities that strengthen our relationship with current and future European supporters.

You will be stepping into a fast-paced, ever-evolving environment. We need someone who is excited by change and new challenges, has deep experience in digital marketing, and is highly effective at working across teams to make an impact.

Essential Job Responsibilities

●Develop and deliver social content plans designed to deliver reach, awareness and engagement.

●Collaborate with Mercy Corps Europe colleagues to understand and stay informed of key digital audiences and their needs

●Develop compelling content to engage, cultivate and nurture Mercy Corps’ online communities.

●       Produce or edit social media content, including writing, copy editing, and designing graphics/videos using Canva, Adobe Illustrator, or Premier pro.

●        As needed, collaborate with and lead creative teams in developing additional social content including evergreen concepts, templates, etc.

●Share digital content ideas through participation in editorial processes supporting our digital channels

●Improve coordination and editorial alignment between Europe and Global digital marketing through process improvement

●Lead integrated marketing campaign production and execution for European audiences, sharing potential concepts as well as leveraging concepts and creative generated by the Global team

●Assist with creating and maintaining landing pages, evergreen pages, and blog articles on our website

●Translate digital content, as needed, from American English to British English, to support UK audiences

●Analyse social and digital channels using insight tools to refine plans in real time, set KPIs and make recommendations for the adaptation of plans or future strategies.

●Identify new potential platforms and digital marketing channels to reach current and prospective European supporters

●Ensure UX consistency and brand guidelines are followed across all digital channels

Supervisory Responsibility

None

Accountability

Reports Directly To: Head of Media & Communications (Europe); Managing Director, Digital Marketing (US)

Works Directly With: Mercy Corps Europe Fundraising, Policy and Advocacy, Programmes teams. Mercy Corps Global Managing Director Digital Marketing and Brand Marketing Director

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. 

Minimum Qualifications & Transferable Skills

The ideal candidate for this role is someone who:

●has a relevant degree, qualification, or expertise

●minimum 4 years of social media and digital marketing experience, including integrated campaign development and execution, content strategy, website content management, and email marketing

●has a deep understanding of the social media universe including Facebook, Twitter, Pinterest, Instagram, YouTube, TikTok and LinkedIn, and demonstrated knowledge of emerging platforms

●is an excellent communicator and writer

●has experience making improvements to processes

●has ability to own the planning, development, and implementation of projects

●has computer skills including Adobe Illustrator, Canva, Microsoft Office Suite, social listening platforms, and Google Analytics.

●has the ability to thrive in a fast-paced, multi-tasking environment while maintaining the respect of team members

●is adept at working across teams and geographies

●has a strong understanding for cultural, political, and religious environments among staff and in the countries we work with

●be driven by a passion for international development, social justice, and ending global poverty

●work well under deadline pressure

●some evening and weekend work may be required

Success Factors

●Excellent organisational and time management skills

●Systematic, with a strong eye for detail

●Advocates for the needs of our digital audiences and user-first UX

●Can work quickly, accurately, and to deadlines

●Able to build and maintain effective internal and external relationships

●Strong team worker and communicator 

●Able to cope with changing priorities, often at short notice, and work well under pressure

●Proactive and solutions-based attitude

●High levels of motivation, professionalism, and resilience

●An exposure to and interest in international development issues is important, along with an empathy for MC's mission

Living Conditions / Environmental Conditions

The position is based in the UK. Travel will be minimal. Mercy Corps team members represent the agency both during and outside of work hours when deployed in an international posting or on a visit/TDY to an international posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development 

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

 As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.