Database officer jobs in Holborn, greater london
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This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
- Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
- Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
- Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
- Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
- Support the Database Manager in designing and monitoring database KPIs.
- Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
- Support fundraising stewardship through event management, automated workflows and mailing list coordination.
- Process and record Gift Aid declarations in accordance with HMRC guidelines.
- Maintain high standards of data quality, GDPR compliance and robust data controls.
- Administer user access and database security settings in line with internal policies and GDPR.
Data Reporting and Insights
- Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
- Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.
Staff Training and Support
- Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
- Manage data-related enquiries and provide timely support.
Cross Function Collaboration
- Work closely with the Database Officer to align on day-to-day data processing and support.
- Partner with the Finance Team on reconciliation and reporting.
- Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.
Other
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Registered Charity
21 - 50
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Thank you!
About SolarAid
Following a record year of fundraising, we are now investing in our data capability and are recruiting a Database Officer to take ownership of our CRM and supporter data.
SolarAid is an international charity working to ensure access to clean, safe solar lighting across sub-Saharan Africa. Our work delivers immediate benefits for families while protecting the planet.
About the role
You will lead the management, governance and development of our Salesforce CRM, ensuring that fundraising and engagement activity is underpinned by high-quality, reliable data.
This role combines:
● Hands-on CRM management
● Data governance and compliance
● Systems and integration oversight
● Insight and reporting for fundraising teams
Key responsibilities
● Maintain and improve data quality, accuracy and consistency
● Lead data governance and GDPR compliance
● Oversee data flows and integrations across systems
● Deliver reporting, segmentation and insight
● Support colleagues to use data effectively
● Manage relationships with external CRM specialists
Person specification
Essential
● Experience using Salesforce (ideally NPSP) or similar CRM
● Strong experience managing data quality and integrity
● Experience with data governance and compliance (GDPR)
● Experience producing reports and insights for fundraising or engagement
● Ability to work with both technical and non-technical stakeholders
Desirable
● Experience working with external CRM/data partners
● Experience supporting finance processes (e.g. income reconciliation)
● Experience training or supporting colleagues
● Knowledge of data protection law
The client requests no contact from agencies or media sales.
Thank you!
Salary: £29,000 - £34,000
Contract: Temporary (up to 4 months)
Location: London – Hybrid working
Closing date: ASAP
We have a great opportunity for a Database Officer reporting to a Senior Data Lead, working for a nationally recognised youth charity.
As Database Officer, you will be responsible for supporting the day to day management, maintenance and development of the charity’s CRM and organisational databases, with a strong emphasis on Microsoft Dynamics. Working closely with teams across fundraising, finance and central services, you will ensure that data is accurate, well structured and fit for purpose.
You will support data imports and exports, troubleshoot user issues, help configure entities, workflows and reports within Dynamics, and assist with data cleansing and quality checks.
To be successful as the Database Officer you will need:
- Strong experience using Microsoft Dynamics
- Experience working with databases or CRM systems
- Excellent attention to detail and problem solving skills
If you would like to discuss this role with us please contact us and quote the reference 2932AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
