Day opportunities support worker jobs in Birmingham, west midlands

We have an exciting opportunity for a Children & Young Persons Independent Victim Advocate to join the Children & Young People team in Warwickshire , working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As a Children & Young Persons Independent Victim Advocate you will:

• Provide one to one support to children and young people
• Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.
• Play a vital role in ensuring we provide high quality, end-to-end support to children & young people to help them to recover from the effects of crime.
• Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.
• Follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.

You will need:

• Experience of working with children and young people.
• Strong communication skills
• A good understanding of the impact of Domestic Abuse

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Title: Refuge Worker

Location: Warwickshire 
Salary: £15,859.03 per annum

Contract type: Part Time, Permanent

Hours: 23 hours per week

This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.

The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.  

You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 January 2026

Interview Date: 20 January 2026

In this role, you will work with the Communications Team and partners to help secure regular and high-profile media coverage that supports campaigning efforts in Scotland, with a strong focus on a new energy campaign. This is an exciting opportunity to take a key role in driving a new campaign that pushes the Scottish Government to help create an energy system for Scotland that works for workers, communities, the Scottish public and the planet. You’ll be working with a team including external partners to convey a simple, powerful, united vision for the future of Scotland’s energy system that cuts through the noise and presents a more democratic energy system that brings tangible benefit to people’s lives, helping to support a network of unions, impacted communities and workers, climate groups and community groups powerful enough to hold the Scottish government to account, and creating public pressure on Scotland's politicians to take positive action on the future of Scotland’s energy system.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

• Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms. 
• Work on a 7-day shift system
• Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
• Maintain accurate records and input data monitoring into the data base system.
• Participate in clinical supervision and reflective practise. 
• Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

• a degree or professional qualification in Health or Social Care, Community Work or a related discipline
• previous experience of working in an advisory capacity in suicide prevention or mental health
• a proven record of working directly with vulnerable young people 
• experience of providing advice and guidance via multiple communication channels
• the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: £16,230.50 per annum progressing incrementally to £17,944.67 per annum. (Scale point 24-28). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.

Hours:  16.5 hours per week – 2 nights per week.

Working arrangements:  This role will work shifts starting at 10:25pm and finishing at 7:40am. Shifts will be on a rota bases across a 7-day working week.   

Location: Edgbaston, Birmingham

Contract: Permanent 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 18th January 2026 

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a new CEO to join them on a 12-month fixed term contract to start in March 2026. The charity operates as a fully remote working organisation however there will be some UK travel required as part of the role.

The Chief Operating Officer is the most senior staff role within the organisation, responsible for the day to day running of the charity and, in close coordination with the co-founders, delivering the organisation’s strategy. During this fixed term contract, the interim COO will be responsible for overseeing major change and growth as they move into a new funding system through the statutory gambling levy. In addition, the interim COO will ensure the ongoing delivery and quality of the charity’s services and activities, and will lead and support their expert and agile staff team.

The successful candidate will have significant experience in a senior leadership role within a small charity setting. You will have demonstrable experience leading, developing and nurturing teams including remote workers. Having worked successfully at a strategic level, you will be adept at delivering strategic and operational plans, with the ability to stay on top of all aspects of the organisation. In addition to the inward facing parts of the role you will also demonstrate the drive and experience to work externally, with a range of stakeholders and contractors. You will demonstrate passion for the mission, operating with a strong political awareness and sensitivity around the subject area.

To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification section in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for a Individual Giving Officer with Individual Giving or project management experience to join our Individual Giving, Legacies and E-commerce Team. 

Working within the Individual Giving, Legacies and E-commerce Team, you’ll have a varied role managing and supporting the delivery of  fundraising appeals which will recruit, retain and develop supporters across our acquisition and retention programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, face-to-face fundraising, Payroll Giving and telemarketing.

This role would suit someone with some experience of marketing or fundraising or who would like to expand their experience of Individual Giving.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

As part of the ambitious Individual Giving, Legacies and E-Commerce Team you will:

• Work with the Individual Giving Manager (Loyalty) to develop and implement Individual Giving campaigns
• Support development within the team by researching and implementing innovative campaigns, testing and rolling out successful areas
• Work with suppliers to ensure the smooth running of campaigns and maximum impact from the relationship with them. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Proven experience of managing successful Individual Giving or similar campaigns across all channels, including print and digital
• Experience of project management and reporting
• Experience of managing external agencies and suppliers
• Experience of implementing marketing plans
• Experience of budgeting and forecasting

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Contract type

Permanent

Location

Whittington

Hours

22.5 hours per week – Monday to Friday

Annual salary

Band D - £31,168.36 to £38,129.42 - pro rata for part time hours

Review date

28/12/2025

Reporting to the Deputy Director of People and Organisational Development you will ensure the accurate and timely processing of the group end to end hospice payroll. This role is key in the workflow of payroll and pensions payments. The role will adhere to compliance with relevant regulations.

They are responsible for ensuring accurate, timely and compliant monthly payroll processing. This role works closely with the Finance and HR teams to establish, maintain and follow clear processes and controls

You will line manage the payroll administrator.

Qualifications

Essential

·High level of numeracy

Desirable

·CIPP or equivalent payroll qualification

Knowledge and experience

Essential

·Have a clear understanding and knowledge of SAGE payroll or other payroll systems

·Have a good demonstrable working knowledge of PAYE legislation, National Insurance, Pension, Statutory Maternity/Paternity Pay and Statutory Sick Pay

·Knowledge of pension payments schemes (including NHS pensions)

·In depth knowledge of end-to-end payroll function

·High level of GDPR/Data Protection Act 2018 knowledge

Desirable

·Experience of working in the charity sector

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Be able to plan, prioritise and organise own workload without direct supervision to complete tasks in line with hospice deadlines

·Strong excel skills

·Strong ability on reporting and analysing data

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Children & Partnerships Manager

We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.

Position: Children & Partnerships Manager

Location: Home-based with national travel

Salary: £32,000–£35,000 per annum

Hours: Full-time preferred (part-time considered)

Duration: 12-month fixed term (potential to extend)

Closing Date: Sunday 11th January 2026 at 11.59pm

About the role

As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.

Some of your key responsibilities will include:

• Mapping UK regions with high child poverty and low current engagement to identify priority areas.
• Developing and delivering a national strategy to grow the referral base.
• Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
• Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
• Representing the charity at events, networks and forums to raise awareness of our impact.
• Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
• Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.

About you

We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.

You will have the following essential skills and experience:

• Proven experience in partnership development, stakeholder engagement or network building
• Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
• Strong relationship building capabilities and persistence in reaching key decision makers.
• Ability to work independently, prioritise tasks and travel nationally when required.
• Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
• A collaborative approach and confidence working across teams to support shared goals.

It would be desirable if you also have:

• Experience working within or alongside schools or Local Authorities.
• Understanding of child poverty, early intervention and barriers to support.
• Knowledge of safeguarding and data protection principles.

About the charity

The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.

Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.

You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

• Accelerate building decarbonisation, support Paris goals & resilient buildings
• Strategic communications leader for new global hub shifting climate narratives
• Europe/UK-based, remote; built environment/climate expertise ideal

The Organisation
  
The Global Strategic Communications Council (GSCC), hosted by Meliore Foundation and funded by philanthropy, is a network of communications professionals in the fields of climate, energy, and nature. A collaborative network in over 20 countries, across 6 continents, GSCC covers themes including climate science and impacts, food and nature, finance and economics, energy, transport, industry, and multilateral climate processes.

With a focus on media debate and public discourse at the global level, and in major economies across Asia, Europe, Africa, Australia, and the Americas, GSCC supports partners in a variety of sectors and geographies via unbranded strategic communications strategies to support the goals encapsulated by the Paris Agreement.

Decarbonising the built environment is among the most urgent and under-communicated climate imperatives but is often framed as costly, bureaucratic, or politically challenging. To address this, GSCC is establishing a dedicated Built Environment Strategic Communications Hub, within the broader GSCC network. The hub will bring together strategic communications expertise and campaign delivery to support the transition to near-zero and resilient buildings.

Benefits & Culture

• Build and manage a new team of international climate communications professionals across Europe and Asia.
• Huge growth potential. Collaborates with the global climate network and ecosystem partners.
• Competitive remuneration, generous holidays.
• Full time 24-month fixed-term contract with possible renewal subject to performance and funding.
• Global, remote, ideally in Europe, work/visa sponsorships and relocations are not provided.

• Shape and implement the overall vision and strategy of the Hub.
• Build, manage, and develop a high-performing, cross-cultural team of up to 7 communications professionals in the initial phase, fostering strong collaboration across countries, disciplines, and political contexts.
• Identify policy issues to shift via strategic interventions for maximum impact.
• Oversee effective national campaigns, ensuring they are achievable and evidence-based.
• Manage the budget, financial reporting, and stakeholder relationships.

• Leadership of campaigns, media, and digital teams across European geographies, with experience collaborating across global markets.
• Strong geopolitical nous and political strategy expertise to influence change.
• Budget management (€1M min), compliance, and reporting experience.
• Ability to operate successfully — and lead others effectively — in complex, dynamic, political, and cross-cultural contexts.
• Excellent English communication skills: a European language is a plus.

If you are a skilled strategic communications leader in Europe, with the decarbonisation expertise to drive the visibility, ambition, and action needed to place buildings at the centre of the climate transition, then please  apply by submitting a CV and cover letter, responding to the skills and experience required, quoting # 1408448. 

Alternatively, request a full information package call Lois Freeke in Melbourne on +61 (0) 3 8080 8978 for a confidential discussion.

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  

We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.

JOB TITLE:Regional Assistance Dog Instructor Scotland

LOCATION:Scotland (Central belt, between Glasgow and Edinburgh)

SALARY:£24K - £29K per annum, depending on experience

JOB TYPE:                         Part time and full time hours considered, with occasional evening and weekend work required

REPORTS TO:                   Instructor Manager

The Job

We are looking for a passionate and driven person who ideally has previous experience and skills working as an Instructor within an Assistance Dog organisation, who has worked with clients and partnerships. The role includes supporting both clients who have had a MDD dog placed with them and also our own dog applicants with their puppies and young dogs to ensure they receive the highest standard of socialisation and early training in terms of obedience, public access and developing an alert to the applicant’s condition, with the aim to reach an accreditable assistance dog partnership status. It is also will include carrying out client specific and odour training for MDD own dogs, placing these dogs with their new clients and looking after a number of established partnerships. This role would suit somebody residing in the central belt of Scotland, between Glasgow and Edinburgh.

Duties that encompass the role of an Instructor include:

• Be the first point of contact for the allocated partnerships in your area, covering all areas of Scotland. To provide guidance and instruction to applicants who have applied to the charity to have their own dogs considered for the training programme guidance and instruction on handling, behaviour and obedience and odour training as well as newly placed partnerships.
• Alongside the Instructing team, to run puppy classes, public access training, recall sessions in small groups for applicant own dogs that are in line with the charity’s quality standards and in accordance with timescales and targets. 
• To also carry out support visits and home interviews for applicants and clients that have been allocated to you.  
• Regularly monitor progress of the puppies and partnerships in training in your area and provide detailed, evidenced feedback to Instructor Manager and Head of Assistance Dog Programme.
• To carry out client specific training with any MDD owned dogs that have been matched, including the required odour scent training.
• Instructing, guiding and supporting new assistance dog clients in managing and handling a Medical Alert Assistance Dog effectively, via pre training, placement training and aftercare visits.
• Supporting partnerships in training in successfully reaching an accreditation standard and in maintaining this
• standard throughout the life of the partnership.
• To support a number of established partnerships in the form of aftercare, refresher training and yearly re-accreditations, assisting further afield on occasions as required.

Responsibilities

• To escalate issues and problems to the Instructor Manager as appropriate.
• To assist the Dog Supply Team with carrying out scent assessments on any MDD dogs in socialising as and when required with the support of the Instructor Manager and rest of the Instructing Team.
• To plan, organise and deliver practical and theoretical training to clients, meeting their individual needs in line with agreed standards to include areas such as dog welfare, appropriate handling, commanding and overall management. This will involve working with the parents as Team Leader and child as Client and working with adult clients.
• Assess the team dynamics of the family & balancing the needs of all family members as well as those of the dog.
• Assess the individuals preferred learning style and amending as relevant to aid a client.
• To accompany the client into all regular environments that they will take the dog to, ensuring the dog behaves in an acceptable manner and that the client and others are aware and clear in terms of where they dog should reside and behave for eg public transport, place of work. To complete a check list of environments for any applicant own dogs in training who are on the programme to be assessed within.
• To support and advise clients in transferring the odour training from pot training and recognising alerting behaviours to establish real life alerting.
• To monitor the correct and false alerting percentages of allocated partnerships via data analysis, advising where necessary until the correct alerting levels are achieved.
• To complete comprehensive reports and paperwork for any time spent with applicants or partnerships in training or established. Maintain accurate records by providing verbal and written information with agreed timescales about clients, dogs, applicants and apprentices as appropriate.
• To work alongside allocated partnerships with the aim of the partnership reaching an accredited standard and feeding back to the Instructor Manager and Assistance Dog Programme Manager if there are any concerns that the accreditation cannot be achieved.
• To provide clients with appropriate aftercare services at regular intervals in their own homes in the form of annual visits, support visits or at refresher workshops run at the Centre to agreed standards.  This will include continual re-assessment of the dynamics of family and dog, formulating and training on appropriate solutions, as well as offering additional dog training advice.
• To deliver handling days as part of an applicant’s pre training to include ‘Introduction to Assistance Dog’ ‘Advanced Handling’ and Family Handling.
• To scent train and seizure proof advanced dogs in preparation to be partnered with an adult or child client and ensure that applicant own dogs have received this at the earliest opportunity.
• To maintain the ongoing public access training with any advanced dog in scent training that has been allocated to them.
• To provide local support to the growing puppy socialisation scheme, based in and around Perth.
• To provide support to the Charity’s public relations and fundraising functions as required, specifically in your area.
• To act as the ‘contact’ person for the assistance dog programme in relation to training policy procedures with clients and their families, other professional service providers and members of the public.  This will include on-going research and development of the project.
• To liaise with and provide support for Volunteers who may operate as part of the aftercare programme provided by the charity.
• To ensure all partnerships are in line with the ADUK regulations with regards to behaviour, obedience and welfare and branding.
• Due to the nature of the role, flexible working hours may be required in some instances to facilitate the effective delivery of the work e.g. working during the school holidays with school age clients.

Other

• Share best practice with colleagues across the charity.
• Any other duties or tasks that are required to ensure the successful running of the Medical Alert Assistance Dog Department and the Charity overall.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Excellent interpersonal and communication skills
• High level of preparation, organisational and co-ordination skills
• Strong and clear teaching and instructing skills
• Experience of running puppy classes and carrying out public access training and recall sessions
• High level of self – motivation and planning
• Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
• Happy to travel alone within the UK to visit any clients as necessary.
• Happy to be on call at all times for partnerships as and when required.
• Happy to stay away from home and stay in local hotel when the client’s location is too far from your home to travel back.
• Happy and able to have Medical Alert Assistance Dogs in training to reside in their home.
• Good team worker, but equally able to work alone.
• Positive, empathetic and calm attitude
• Able to embrace a constantly evolving organisation
• Flexible

KNOWLEDGE & EXPERIENCE

Essential

• Previous Assistance Dog Instructing or Dog Training with puppy socialisers experience
• Knowledge of AD(UK) and ADI regulations
• Law in relation to dogs. 
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age. 
• Dog and human psychology. 
• Proven evidence and experience of dog handling and training skills
• Previous experience of teaching and instructing
• Sound dog training and dog behaviour knowledge
• IT literacy and report writing skills
• Experience of using Microsoft based programs such as Outlook, Word,
• Excel, Internet Explorer and Power Point, teams, zoom and Microsoft
• Share point for data etc
• Full UK driving licence
• Pass a DBS (CRB) check due to regular contact with children

Preferable

•  Knowledge of debilitating medical conditions and understanding of how they can impact people, both physically and psychologically, particularly when they are unstable and fluctuating.
•  Previous knowledge of odour/scent training.

PERSONAL ATTRIBUTES

• Excellent interpersonal and communication skills
• High level of preparation, organisational and co-ordination skills
• Strong and clear teaching and instructing skills
• High level of self – motivation and planning
• Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
• Happy to travel alone within the UK to visit any clients as necessary.
• Happy to be on call at all times for partnerships as and when required – to include outside standard working hours.
• Able and willing to stay away from home and stay in local hotel when the client’s location is too far from the Centre to travel back.
• If able, possibility of having Medical Alert Assistance Dogs in training to reside in their home through the 6 – 8 week training phase.
• Good team worker, but equally able to work alone.
• Positive, empathetic and calm attitude
• Able to embrace a constantly evolving organisation
• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself. 
• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.
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DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends
• Be willing to travel to the Centre based near Milton Keynes