Day opportunities support worker jobs in Sutton, greater london

About the Role

We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You’ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You’ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success. 

The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We’re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good. 

About Greater Change

Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.

On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.

Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.

Main Responsibilities

1. Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations.

2. Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes.

3. Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness.

4. Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls.

5. Liaise closely with support workers in partner organisations to progress referrals and resolve issues.

6. Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources.

7. Ensure high-quality partnership management across all contracts, including the development of tailored resources as required.

8. Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders.

Essential Skills, Knowledge and Experience

• Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines.
• Excellent attention to detail with a consistent focus on accuracy and process.
• Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities.
• Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions.
• Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person.
• Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders.
• Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good.

Desired Skills, Knowledge and Experience

In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:

• Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar.
• Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome. 
• A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed. 
• Strong IT skills in particular G-Suite, Canva and Microsoft Office.
• Experience using CRM systems, in particular Salesforce. 

Personal Attributes

• High and positive energy levels; you thrive when working at pace.
• You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.
• Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.
• Strong team player who can collaborate and work with others to achieve results.

We welcome applications from candidates with lived experience of homelessness.

Why Join Us?

• Salary: £33,275.44
• Up to 5% pension matching
• Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.
• 9 day fortnight (every alternate week is a 4 day week).
• Macbook or PC.
• A work from home budget of up to £250 to buy what you need for your home setup.
• Frequent team lunches, and quarterly team activity days.
• Training budget of £800/year, to upskill on anything directly related to your work.
• A remote working allowance of up to 10 days per year (pro rata).
• A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.

How to Apply

If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you. 

Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.

Please demonstrate how you reflect our core values and personal attributes throughout your application. 

Application Deadline: Monday 9th February 2026

Interview Date: Rolling Basis - We plan to interview throughout January and February.

We will review applications as we receive them, so we encourage you to submit your application as early as possible.

Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Deadline for submitting your application: 12 February 2026
• First screening interviews, remotely: 16 February 2026
• Full interviews in person in central London: 23 February 2026
• Start date: ASAP with consideration given to notice periods

Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a senior welfare benefits advisor who will have lead responsibility for the day to day running of the welfare benefits advice service including line managing other welfare benefits and hospital-based advisors and volunteers working on the services. You will also undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help.

You must:

• Have experience of supervising and supporting other advice workers (paid staff or volunteers)
• Be able to take responsibility for the delivery of a high-quality advice service
• Have substantial experience of managing your own case load of complex welfare benefits cases and an in-depth knowledge of welfare benefits including those related to disability and sickness.
• An understanding of the issues facing people affected by long-term illness and disability.
• Understand, empathise and be committed to the Citizens Advice Service aims, principles and equal opportunities policies

Interviews: Wednesday 11 February 2026

At Ambitious about Autism, we're currently looking for a People Advisor to join our team.

You'll support managers and staff with advice on ways of working, implementation of employment policies and enabling effective people management across AaA through supporting employee relations case work. You'll also ensure that all variations to contracts impacting terms and conditions of employment and pay are written accurately.

You'll support managers with absence/health issues, including making occupational health referrals as required, and following up and assisting through the capability process. You'll prepare HR related documentation and support administration, ensuring records are kept securely, confidentially and up to date.

We are looking for some someone who has:

• A CIPD qualification/currently studying towards a CIPD qualification or demonstrable equivalent ER experience.
• Demonstrable experience providing advice to managers and staff on HR related matters.
• Strong knowledge of ER case work, current employment law and HR best practice.
• Ability to build strong relationships with multiple stakeholders with an ability to be sensitive, diplomatic and tactful when required.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About the Role

Headway East London is looking for a compassionate and motivated Community Support Worker to support adults living with brain injury across our 13 London borough catchment area. You will support members in their own homes and local communities. This is a varied, people-focused role where you will work one to one in the community, helping individuals live with greater independence, confidence and choice.

We have 2 available positions, a full-time role working 35 hours per week and the other part-time, working 25 hours per week.

If you want a role where your work genuinely changes lives, to make a real difference every day and aligns with strong charitable values, we would love to hear from you.

Principal Duties and Responsibilities

1. Conduct support sessions to a regular caseload of members in the community as a lone worker with remote office assistance.
2. You will work to maximise and maintain their autonomy and independence in
   their home environment or within the local community.
3. You will work collaboratively with the member to plan, organise and implement
   daily activities by developing daily and weekly structure and wellbeing plans.
4. You will be responsible for being the first responder, with remote manager
   support, in the event of any incidents, safeguarding issues or behaviour that
   challenges during support sessions.
5. Accompany and support members to appointments with health and statutory
   care providers and provide accurate notes for future reference.
6. Accompany and support members to access social, leisure, educational and
   vocational activities in the community.
7. Maintain a maximum income for members through completing benefit and
   grant entitlement and assist with financial budgeting.
8. Provide appropriate and relevant advice, information and advocacy to members
   and their families. Where appropriate liaise with other professionals and statutory
   and non-statutory organisations to make referrals or signpost to appropriate
   support services.
9. Maintain accurate and factual monitoring notes on our online database and
   report any incidents.
10. Conduct and monitor specific therapy / support / rehabilitation and risk
    management plans in accordance with case managers, therapists and other
    professionals as required.

Key Relationships - Internal and External

Internal: Staff within the Service Department, Members (service users) and their families and carers.

External: External partners

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Flying Angel, Newham.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

- Annual leave increasing up to 30 days with length of service

- Free DBS

- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

- Fully paid induction programme and further training

- ILM courses and Apprenticeship Programmes

- Cycle to work scheme

Support Workers will provide support to customers to help them develop their life skills, which they require to meet their assessed needs. In some cases, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Participate in the support planning and risk management, as facilitated by the lead Support Worker

- Carry out security duties to ensure the safety of the customers and premises

- Monitor the CCTV throughout the shift

- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Exudes a warm friendly presence and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

- Flexible

- Open to feedback and self development

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.

- Ability to cope positively with challenging and diverse behaviour

We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.

They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.

The role will require shift work, including evenings and weekends

Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
• Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
• Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
• Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
• Conduct regular reviews of support plans and risk assessments as required.
• Take a pro-active approach in multi-disciplinary support required for residents.
• Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
• Ensure a high standard of customer service is upheld
• To attend team meetings and take part in service policy and planning.
• To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
• To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
• To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
• To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
• To actively collect follow up information with regards to the outcome of reconnections and report
• To deal with the immediate support needs of the residents as appropriate.
• To assess resident safety and develop risk management strategies with the resident and other involved services.
• To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
• To keep accurate records and statistics on referrals, service outputs and outcomes etc.
• To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
• To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
• To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
• To build and maintain good working relationships with colleagues.
• Ensure that all duties and services provided are in accordance with policies and procedures.
• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

• A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
• Experience of working with clients in a trauma-informed way with proven effectiveness
• Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
• Demonstrate excellent customer service skills.
• Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
• Knowledge of Psychologically Informed Environments (PIE).
• Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
• Successful track record of work with colleagues in order to achieve common goals
• Working across agencies and / or partnership arrangements
• Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

• IT skills and particularly Microsoft Office packages
• Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
• Excellent time management and administrative skills
• Sound knowledge in identifying and dealing with substance misuse issues
• Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
• Understanding of health and safety in a supported housing setting

Abilities

• Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
• Ability to motivate those with support needs to engage with meaningful activities
• Evidence of effective de-escalation techniques.
• Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
• Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
• Ability to work co-operatively to achieve goals
• Ability to set up and work according to schedules

Personal qualities

• Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
• Ability to act on own initiative and effectively under own direction, as well as productively within a team
• Strong sense of responsibility and accountability
• Awareness of own training and support needs

Desirable Criteria

• Experience of using In-Form as a case management system.
• Qualifications relevant to supporting vulnerable adults
• Full current driving license
• Successful track record in developing services in response to changing needs and demands

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

This is a unique opportunity to make a meaningful frontline impact with a London-based charity supporting individuals involved in or at risk of sexual exploitation and survivors of human trafficking and modern slavery. You will have the opportunity to build trusted relationships, advocate within complex systems and deliver holistic support that genuinely changes outcomes. If you are passionate about using your skills to support people to regaining safety, stability and choice in their lives,  please apply. 

In Work Support Worker
Salary: £15 p/h
Place of work: Various London locations
Contract Period: Various hours as needed – Zero hours contract (Bank Staff)

About the Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs).  As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity.

AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.

Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.

We are looking to recruit several support workers to expand our pool.

The Post

The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.

Main duties and responsibilities

• To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans
• To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
• To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
• To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
• Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
• To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor
• To liaise with managers to discuss individual progress, respond to issues and implement next steps

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental procedures
• To ensure safe, fair and responsible working practices, specifically AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and the Social Model of Disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
• Any other task as directed by AoD management

Person Specification

Successful applicants must be:

• Professional
• Positive
• Motivated
• Dependable
• Flexible
• Patient
• Empathetic

Essential

Successful applicants must have:

• Experience of disability
• Experience of training, education or employment support delivery
• Maths and English to GCSE Grade C or equivalent
• Be willing and able to undertake any specific training required for the role
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent interpersonal skills with a diverse population
• Good organisational skills with an ability to keep accurate records
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
• Be willing and able to travel easily within London
• To be available for work at unsocial hours according to the demands of the work (occasionally)

Desirable

• Support Work qualification or equivalent is preferred but not mandatory
• An understanding of pan disability and employment

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.

Role Overview

As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.

Key Responsibilities

Programme Management:

· Lead the design and delivery of KCBNA’s diverse range of youth provision.

· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.

· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.

· Ensure a seamless transition for young people.

· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.

Team Leadership:

· Line manages the Youth workers.

· Recruit, train, and manage young volunteers.

· Oversee induction, training, development, and performance management of team members.

Safeguarding and Risk Management:

· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.

· Conduct health and safety risk assessments to ensure safe programme delivery.

· Enhanced DBS check is required

Budget and Resource Management:

· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.

· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.

Partnership Development and Fundraising:

· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.

· Design and create engaging resources.

· Lead focus groups and identify opportunities for new programmes.

· Work with the youth team and KCBNA team to create content for social media and the website.

Monitoring and Evaluation:

· Use impact feedback and evaluation data to drive programme improvement.

· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.

General Duties:

· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.

· Be prepared to deliver services across weekends, evenings, and during Holiday periods.

· Review and improve youth programmes using feedback surveys from young people and service users.

· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.

​About the role   

We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Operations Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.    

About you   

We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs. 

You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role. 

We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions. 

You will have:

• Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring. 

• Ability to monitoring staff performance, and ensuring continuous professional development 

• Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and  community organisations 

• Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders  

• Good understanding of policy and procedures related to homelessness, benefits and housing market  

• Experience of organising project delivery and development 

• Experience of writing reports to showcase records and impact 

• Ability to work sensitively and empathetically with people in vulnerable circumstances

About Kineara   

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

Equal People Mencap support vulnerable adults and children, including those with learning disabilities, autism and complex needs to live independently and participate fully in the community. We work across west and central London.

We are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker, supporting a passionate and friendly team of staff. Working alongside another Senior Support Worker you will support the Floating Support Manager to deliver an effective support service which enables everyone to achieve their aspirations.

We enable people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals.

Working closely with the Project Manager, you will ensure that the quality standards and requirements of CQC are met and that the service meets and exceeds the expectations set out in the service specification. This will include working alongside the team to undertake referral assessments, plan transitions and work with individuals and their circle of support to co-produce and implement support plans.

At least 1 years’ experience in providing care and support is essential for this role.

We can offer you:

• A competitive salary

• Generous sleep-in allowances 

• Opportunities for overtime

• Company sick pay

• Paid carers leave

We are a passionate and inclusive organisation. We embrace diversity and encourage applicants from all backgrounds and cultures.

About the role:

This is a hands-on, relationship-led role supporting people experiencing homelessness alongside complex needs to stabilise their lives and move forward. As a Project Worker, you’ll work directly with residents across multiple sites in Lewisham (Brockley and New Cross), offering consistent, practical support that recognises people’s mental health needs while building confidence and routine. You’ll be present through the day-to-day, responding to what’s in front of you and helping people take meaningful steps at their own pace.

You’ll carry out in-depth assessments, manage risk alongside residents, and work together to set clear, achievable goals. From developing living skills and strengthening relationships, to supporting access to health services, education, training or work, your focus will be on progress that lasts. You’ll also play a key role in housing management, supporting people to sustain their accommodation, manage income, reduce arrears and prepare for their next move towards greater independence.

Alongside direct support, you’ll help shape a safe, calm and well-run environment where people can focus on change. You’ll work closely with colleagues and partner agencies, contribute to a 24-hour rota and bring resilience, creativity and compassion to each shift. This is a role for someone who wants to step in, take responsibility and grow their practice in a service that values initiative and backs its people. We back our staff to develop, take ownership and shape their future at SHP. Bring your values and ambition, and we’ll invest in you to build a career that makes a lasting impact.

About you:

• You’re compassionate, non-judgemental and genuinely motivated to support people to move forward, meeting them where they are and respecting their lived experience.
• You bring resilience, creativity and a calm head, staying steady and solution-focused when situations are complex or unpredictable.
• You believe in recovery-led, collaborative working and enjoy building strong, trusting relationships with people and partners alike.
• You treat everyone with kindness, fairness and dignity, and take pride in creating inclusive, welcoming spaces.
• You’re committed to learning and growth, open to training, reflection and supervision, and keen to develop your practice over time.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Monday 2nd and Tuesday 3rd February online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Job Title: Victim Support Case Worker (London)

Salary: £23,400 (£29,250 FTE) + London Weighting (£4,680 for inner London, £3,510 for outer London)

Hours: 30 hours per week, or 0.8 FTE. 

Contract: 12-month fixed term contract (continuation subject to funding)

Annual Leave: 18.5 days plus bank holidays 

Based: Hybrid, London

About NUM:

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

Role Summary:

National Ugly Mugs is looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The role will also involve contributing to the writing and quality assurance of harm reduction tools and resources, ensuring they are accurate, accessible, and responsive to the needs of sex workers. The post holder will work across multiple agencies, from victim support services, Citizens Advice, SARCS, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police.

The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials, both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the postholder will engage with other sex worker-led groups and rights activists, and will be provided with relevant training and clinical supervision to support them in this role.

If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!

Applications from people with lived experience are desirable.

Role Purpose:

To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.

• Provision of victim support case work to London-based sex workers

• Risk assess and help members keep safe.

• Support members to access resources in keeping with their rights and entitlements.

• Support members to access (mental) health and other services they require.

• Monitor and keep members informed of case progress.

• Provide support through the criminal system from report to court and beyond.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Friday 6th February. NUM aims to hold interviews from February 10th 2026 but encourages people to apply as soon as possible as the job advert may close early if the right candidate is found.

We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.