Debt quality officer jobs

Salary £32,000 per annum rising to £33,000 in the second year

The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law

As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.

Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.

Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:

ü  30 days holidays plus bank holidays and long service increments.

ü  Hybrid working

ü  Flexible working

ü  Employee Assistance Programme

ü  Pension Scheme

The successful candidate will:

•  Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
• Receive support with training and mentoring advice to qualification.
• Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
• Be client focused with a results orientated approach and a commitment to our corporate vision.

We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.

Closing date for applications: 23:59 on Friday 28 November 2025.

For more information, a recruitment pack, and details on how to apply, please visit our website

£46,871 up to £50,998 inclusive annual salary up to 19.7% employer pension contribution
Permanent, full-time (37 hours pw)
Flexible working options (including hybrid)
Job Ref: P2416

About the role

This role will be an expert resource to support the Housing Income Team on legal issues and best practice on all aspects of income management and debt recovery. Ensuring collection of the maximum amount of rental income to ensure sufficient revenue to maintain a first-class housing service, and good quality, safe homes as well as compliance with all relevant legislation, including the Social Housing (Regulation) Act 2023. There will be a focus on reviewing, implementing and monitoring of tenant service charges and legislative changes which may impact on what we can collect.

The role will help drive a positive performance culture with a tenant centred approach and will manage a small team of Tenancy Sustainment Officers as well as deputise for the Income Management Team Leader in their absence.

About you

You should be educated to degree level or able to demonstrate significant experience in an equivalent role, have a high level of literacy and analytical skills and experience of working with a range of client groups within the community. Working knowledge of housing, landlord and tenant legislation, regulations, standards and core disciplines of work area is essential for this role as is experience of successfully managing staff, debt recovery and service charging in a social housing setting.

You must be an excellent communicator, be literate and be able to use a range of Microsoft Office products and work specific software packages. There is a requirement for you to also be available as part of the council’s emergency planning arrangements subject to service requirements.

A clean driving licence and access to a car is essential for this role.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 30.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

• Disability Confident - We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post
• Disclosure Checks - This post is subject to a Basic Disclosure Check
• English Fluency - The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

To apply

Please select the apply button on the vacancy and follow the steps below:
Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.
Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.

Closing date for applications: 27 October 2025
Interviews are scheduled for w/c: 10 November 2025

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

You may have experience in the following: Senior Housing Income Specialist, Senior Housing Finance Officer, Senior Housing Revenues Officer, Senior Rent and Income Officer, Senior Income Management Officer, Senior Housing Accounts Officer, Senior Income Recovery Officer, etc.

REF-224 462

37.5 hours per week • Salary range £44,152 to £46,842 (pay review pending 04/26) plus 4% employer’s pension contribution • Reporting to and supervised by Trustee Board • Based at Citizens Advice Teignbridge with home working and travel as appropriate.

We’re looking for a new Chief Executive Officer to lead Citizens Advice Teignbridge into the next stage of our development. This is a unique opportunity to guide a well-established and respected local charity that is part of both the national Citizens Advice network and the Citizens Advice Devon Consortium.

As CEO, you’ll work closely with our Trustee Board and be responsible for overall strategy, business development, and day-to-day management. You’ll make sure we continue to deliver high quality advice and support to people in our community, while also building the organisation’s profile and ensuring we’re financially sustainable.

We’re looking for someone who:

• is a strong, values-driven leader who can motivate and inspire staff, volunteers, and partners
• has excellent communication and interpersonal skills, with the confidence to represent the charity to funders, civic leaders, and partner organisations
• can demonstrate experience of generating income in the not-for-profit sector and developing strong external partnerships
• brings sound project management skills, including the ability to produce clear analysis and reports

If you share our commitment to making a real difference for people facing challenges in their lives, and you have the vision and skills to help us build on our success, we’d love to hear from you.

For further details or an informal discussion please contact CEO – Vincent Willson or Malcolm O’Dea, Chair of Trustee Board - contact details available on our website via the apply button.

Deadline for applications: 12 noon on November 3, 2025

Interviews: November 18, 2025

In post: by April 2026

Operations Director
Oasis Community Partnerships (Youth and Community)

Permanent, full-time post, 40 hours per week, inclusive of breaks 

Starting salary: £51,960 per annum (plus London Weighting for London based staff)

 At an exciting and key stage in our journey we have the opportunity for an Operations Director to join the Oasis Youth and Community national leadership team supporting local Oasis community charities across the country.

With accountability to the CEO the Operations Director will be responsible for three key areas of work:

1. Lead key elements of policy and systems ensuring the Youth and Community function remains safe and compliant, and that local leaders and other key staff are effectively supported (including line management of People Services).
2. Oversee the effective governance oversight for all local charities through a cycle of professional guidance and monitoring.
3. Lead the national framework for monitoring and evaluation across activities.

 ORGANISATIONAL CONTEXT

Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:

a passion to include everyone

a desire to treat everyone equally, respecting differences

a commitment to healthy and open relationships

a deep sense of hope that things can change and be transformed

a sense of perseverance to keep going for the long haul

An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.

The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the wider Oasis family to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Please contact us to arrange for an informal conversation to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.

Completed applications should be returned by 9am on Friday 24th October.

Interviews will take place week beginning Monday 3rd November. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

About Sebby’s Corner

Sebby’s Corner is a Barnet-based charity supporting vulnerable families and children living in poverty across London and the South East. We support thousands of families every year with clothing, nappies, formula, school uniforms, birthday gifts and more. In 2024–25, we supported almost 4,000 children and over 2,300 parents, distributing £482,993 worth of essentials.

Sebby’s Corner serves families in crisis, many of whom are experiencing homelessness, fleeing domestic abuse, seeking asylum, or living in poverty. Referrals are made by frontline professionals including social workers, midwives, health visitors, and family support workers so we can ensure we are reaching the most vulnerable.

We believe by meeting immediate material needs, we can help stabilise families, reduce stress, and improve the wellbeing of both parents and children. We believe it is impossible to break free from debt, apply for work, or rebuild your life when you don’t know where your baby’s next nappy is coming from and that’s where our support begins.

About the Role

We are looking for a confident and strategic fundraiser with proven experience in major donor and corporate fundraising. You will lead our income generation, helping us to raise over £400,000 every year, with a focus on building high-value, long-term partnerships with individuals and companies. You will also oversee community fundraising, events and supporter engagement, ensuring every donor feels valued and connected to our mission.

This is a fantastic opportunity for someone who loves cultivating relationships, is commercially minded, and can bring fresh ideas to grow sustainable income for Sebby’s Corner.

Key Responsibilities

MAJOR DONORS

• Take the lead in cultivating, stewarding, and retaining high-value individual donors, ensuring they feel personally connected to Sebby’s Corner and the impact of their support.

• Grow and manage our Patronage Programme, developing tailored stewardship plans and recognition opportunities for different giving levels.

• Work closely with the CEO and trustees to leverage their networks and open doors to new prospects, building a strong pipeline of high-value supporters.

• Host and attend events, briefings, and meetings with donors to deepen relationships and encourage long-term commitment.

CORPORATE PARTNERSHIPS

• Develop and deliver a proactive strategy to secure Charity of the Year partnerships, sponsorships, corporate volunteering, in-kind donations, and payroll giving schemes.

• Build and nurture long-term relationships with local and national businesses, ensuring they are engaged with Sebby’s Corner’s mission and receive excellent stewardship.

• Create engaging fundraising opportunities for companies, such as hub-based volunteering, team packathons, and staff fundraising challenges.

• Work with the Head of Operations and service teams to align corporate partnerships with organisational needs, ensuring mutual benefit and maximum impact.

INDIVIDUAL GIVING & CAMPAIGNS

• Work alongside the CEO to lead Sebby’s Corner’s annual Charity Extra appeal, including developing campaign messaging, recruiting and motivating Champions, and ensuring the appeal delivers maximum income and visibility.

• Lead on Sebby’s Corner’s own fundraising events, working with staff, volunteers, and suppliers to deliver high-quality and financially successful events.

• Lead the growth of regular giving and one-off donations, ensuring donors receive timely, personalised stewardship.

• Design and deliver seasonal appeals (e.g. School Uniform, Christmas, Father’s Day), setting clear targets and analysing results to inform future campaigns.

• Oversee the development of compelling supporter communications, including newsletters, impact stories, and social media content, to inspire donors and demonstrate transparency.

LEADERSHIP & STRATEGY

• Develop and implement a clear fundraising strategy to diversify income streams and grow sustainable, high-value support.

• Line-manage the Volunteer & Community Lead, providing guidance and support across their portfolio, which includes coordinating hub volunteers, managing challenge events (e.g. London Marathon), and supporting community groups and fundraisers.

• Contribute actively to the leadership of Sebby’s Corner, working collaboratively with the CEO and Head of Operations to shape strategy and ensure fundraising is integrated across the organisation.

• Use Salesforce to manage supporter data, monitor campaign performance, and produce accurate, timely reports for the CEO and trustees.

Person Specification

Essential

• Proven success in securing and stewarding high-value income (e.g. major donors, corporates, or significant partnerships)

• Experience planning and delivering successful fundraising campaigns and/or events with clear outcomes

• Strong relationship-building and influencing skills, confident engaging with high-net-worth individuals, trustees, and senior business leaders

• Experience line-managing staff, interns, or volunteers

• Excellent written and verbal communication skills, able to craft compelling cases for support and inspiring donor communications

• Highly organised and adaptable, able to juggle multiple priorities in a fast-paced, growing charity

• Quick learner with the confidence to pick up new systems, processes, and ways of working

• Willingness to occasionally work evenings/weekends as required

Desirable

•  

• Experience contributing to or developing fundraising strategy

• Understanding of community fundraising and volunteer engagement

• Familiarity with Salesforce or another fundraising CRM

• Clean driver’s licence

What We Offer

Salary & Pension 

The salary range for this role is £42,000 - £48,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.

Annual Leave

You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.

Community Energy Advisor (Green Doctor) 
Job Reference: SEPT25C002
Salary: £25,279 per annum
Hours: 37 hours per week
Contract Type: Full time
Operational Area: Coventry
Location: Coventry. Access to own vehicle necessary

Join Groundwork West Midlands – Make a Difference in Communities!

About Us

At Groundwork West Midlands, we are passionate about helping communities overcome challenges and build brighter, healthier futures. We work alongside individuals and families facing poverty, offering practical support to improve their wellbeing, reduce inequalities and foster community resilience.

The Role

We are looking for a committed and compassionate Community Energy Advisor (Green Doctor) to join our team. In this vital role you’ll work directly with people in their homes and neighbourhoods, offering guidance, support and resources to help them stay warm, save money and improve their quality of life.

As a Community Energy Advisor, you’ll play an essential role in helping individuals and families in vulnerable circumstances to:

• Understand and manage their energy use to save money and stay warm.
• Access grants, financial support and services that ease hardship.
• Install simple, practical energy-saving measures in their homes.
• Gain confidence and skills through community workshops and events.
• Connect with other local services and support networks for wider wellbeing.

A full driving licence is essential and access to own vehicle for the role which entails travel to homes around the region.

Full Training to be given – no energy related experience necessary

Why Join Us?

By Joining us, you will be part of a supportive, mission driven team making a real change in communities. We offer:

• A competitive salary of £25, 279 per annum
• 25 days annual leave + bank holidays
• Flexible working policy
• A health cash back scheme
• Workplace pension
• Free refreshments

Closing date: 20th October 2025
Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.

To Apply and for More Information:

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.

An Enhanced DBS check will be carried out for this post.

No agencies please.

Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.

About the project 

The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.

The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.

About the role 

We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.

About you 

• You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
• You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
• You will have excellent interpersonal skills. 
• Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
• You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
• Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

Kineara has a new vacancy for an experienced Housing Support Worker to join our small and dedicated team in this new project supporting recent granted refugees to find accommodation.

About the project

Set up by Southwark Council, the Homes for Ukraine project supports families and individuals from Ukraine who have been granted visas to live and work in the UK. After an initial period living with host families or in temporary accommodation, the project helps households take the next step towards independence by supporting them to move into private rented accommodation, assisting them in finding employment, and linking them with wider community support networks, while working holistically to ensure their individual needs are met. This approach aims to help Ukrainian households settle and thrive in the UK.

This project will be delivered alongside our Refugee PRS Renters Support Programme in Southwark. We will provide crucial crisis support to vulnerable renters and are looking for a passionate housing support worker to be part of the next phase of the project. You can find out more about the work here.

About the role

We are looking for an experienced, enthusiastic, and energetic support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers and resettlement workers, refugee support organisations, community services.

The role involves:

• Coordinate tailored support for each client to find and sustain tenancies and mediating with landlords where necessary.
• Providing housing advice and help find employment. 
• Support access to PRS properties.
• Provide information about housing market and polices.
• Help set up sustainable tenancies.
• Support to increase employment and training opportunities.

About you

• You will have experience of working with individuals with complex needs and comple needs assessments.
• You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change.
• You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances.
• You have good knowledge of housing and homelessness policies in England.
• You will also have experience working in a systemic and therapeutic way and ideally have trauma informed training or experience.
• You have experience with keeping records and contributing data for reports and monitoring purposes.
• It is also important to us that you have the competency to work with people from a variety of cultural backgrounds.
• Be able to  work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.

About Kineara

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We identify and address barriers by providing holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:

Why you wish to apply for this role

What you would like to gain from this role

Your relevant experience, knowledge and skills, based on the person specification above.

Salary: £45,981
Contract: Full-time, permanent
Location: Turn2us London Hub (Farringdon) & homeworking

As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.  

Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors.

You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.

The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.

The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.

If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 29th October 2025 at 23:59pm.

Interview date: 11th November 2025