Debt quality officer jobs

Head of Health Information and Support

Permanent

Salary: £55,000 - £60,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office on average 2-3 days per week, currently Tuesday and Wednesday or Thursday

Closing date: 11.59pm, Mon 31 August 2026

First Interviews: 9/10/11 September 2026

Second interviews: 22/23 September 2026

An exciting opportunity for a Head of Health Information and Support has arisen at World Cancer Research Fund (WCRF).

World Cancer Research Fund champions the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight and physical activity, so that we can empower people to make informed lifestyle choices to reduce their cancer risk.

We are seeking an inspiring, strategic and collaborative leader to shape and deliver WCRF’s Health Information and Support strategy across three core audiences: the general public, health professionals and cancer survivors. The team turns WCRF’s scientific evidence on cancer prevention and survival into practical, accessible information, training and support based on our Cancer Prevention Recommendations. The postholder will lead and develop the team, ensuring its work is innovative, evidence-based, high quality and demonstrably effective.

Working across Science, Policy, Fundraising, Communications and Engagement, you will create new ways to share our health information, improve existing resources and services, and build impactful partnerships. You will ensure that public and patient insight shapes our work from cancer prevention to survivorship, strengthen programmes for health professionals and make effective use of digital channels. Responsibilities include contributing to our Medical Education programme, participating in working and steering groups and speaking at national conferences, networking at events, engaging corporate audiences and acting as a spokesperson in broadcast and print media. Ultimately, you will help establish WCRF as the go-to source of information and support on the links between cancer, nutrition and lifestyle.

The successful candidate will have a strong track record of implementing strategy, developing business and operational plans, and leading high-performing teams. 

You will bring substantial experience in areas such as health information or education, working with healthcare professionals, UK health policy, health science or research, or marketing health information and services. You will be confident in measuring impact, managing budgets and using data to improve performance, with strong knowledge of non-communicable diseases and issues including nutrition, obesity, diet and physical activity. An excellent communicator and relationship-builder, you will be proactive, creative and results-focused, able to operate at senior management level and open to using digital, AI and other emerging tools to improve effectiveness and efficiency.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

This is an exciting opportunity for an excellent communicator with experience in collaboration and partnership working who is keen to make good quality income maximisation advice and support accessible to families across Scotland.

As Development Officer (Income Maximisation in Schools) you will play a lead role in looking at the actions needed at different levels to sustainably embed advice in schools across Scotland. You’ll be involving and engaging schools, advice services and other partners to develop practical recommendations which can be used to improve provision nationally. You will also be helping to develop resources and professional learning to increase awareness and confidence in schools around financial entitlements and pathways to income maximisation support.

You will be based within the Cost of the School Day team at CPAG in Scotland and will work closely with Welfare Rights, Digital and Policy colleagues.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply, download the Development Officer (Income Maximisation in Schools) job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at.

Closing date for applications: 11.59pm 16 August 2026

Interviews will be held at our Glasgow office in person on: 25 August 2026 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England as part of the Resettlement Asylum and Integration (RAI) department.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The Programme Finance Manager leads financial management for the IRC UK RAI programme, acting as the programme team’s day-to-day finance partner — embedding financial thinking into programme decisions rather than just reporting on them after the fact. The postholder drives high-quality financial processes across the full programme cycle — from contract reviews and budget proposals through to financial planning, reforecasting, reporting, performance monitoring, risk management and compliance.

The postholder line manages the Programme Finance Officer and is responsible for building the capacity of the wider programme team on finance processes. They bring curiosity and enthusiasm for exploring how AI tools can improve the quality, efficiency and accessibility of financial management in day-to-day work.

KEY ACCOUNTABILITIES

Strategy, Planning and Finance Business Partnering (30%)

• Contribute to the IRC UK RAI annual planning cycle, working alongside the Director of Programmes UK to develop financially sound programme strategies and multi-year budget frameworks.

• Provide strategic financial insight and analysis to inform programme decisions, including scenario modelling, cost-benefit analysis and funding gap assessments.

• Act as a trusted finance partner to programme leads, translating financial data into clear, actionable insight and embedding finance into programme design, delivery and decision-making from the outset.

• Develop multi-year financial models and funding scenarios to support the sustainability, growth and diversification of the RAI UK portfolio.

• Partner with programme leads to shape new business and funding strategies, advising on financial viability, pricing and resource allocation.

Budget Monitoring and Planning (25%)

• Lead on the preparation of project budgets to support timely, accurate and complete proposals to donors, ensuring compliance with all donor guidelines.

• Coordinate with IRC’s global headquarters on updating and maintaining the operating budget and reforecasts.

• Prepare budget guidelines and scenario plans to assist programme managers in formulating budgets and spending plans.

• Provide programme and senior management staff with monthly Budget vs Actual reports for all grants, contracts and unrestricted funds; identify risks and mitigation measures.

• Prepare monthly management accounts and present at senior management review meetings.

Grants and Contracts (20%)

• Lead on Grant Opening, Review and Closure Meetings to ensure sound financial management throughout the grant cycle.

• Review funding opportunities to assess financial risk and viability; advise programme leadership on whether to pursue or decline opportunities.

• Support programme design to ensure financial viability and adherence to contract terms.

• Analyse reporting terms, provide timely advice and ensure conditions are met throughout the grant or contract period.

• Attend external stakeholder meetings and lead financial presentations.

• Provide capacity-building support to implementing partners on financial management and compliance.

• Review partner budgets, due diligence and pricing; provide recommendations and advise on potential risks, KPIs and payment terms.

• Assess reporting requirements, carry out financial reviews and approvals, and ensure appropriate and timely payments to partners.

Accounting, Risk, Audit and Internal Controls (10%)

• Maintain and enforce internal financial controls across the RAI UK programme, always ensuring adherence to IRC UK policies and donor regulations.

• Identify and implement improvements to financial controls and risk management processes on an ongoing basis.

• Prepare and maintain a programme-level financial risk register; identify, escalate and actively manage financial risks in close collaboration with programme and senior management teams.

• Lead on audit readiness, ensuring that all financial documentation is complete, accurate and appropriately filed in advance of internal and external audits.

• Act as the primary finance contact for any donor or statutory audits, coordinating responses and providing supporting documentation as required.

• Maintain the integrity of IRC accounts through timely reviews, correction journals and reconciliations, with appropriate supporting documentation.

• Prepare monthly salary allocation splits in line with timesheets and approved budgets.

• Prepare invoices, post into the accounting system and manage aged debt and receivables.

• Support smooth monthly financial closings in close collaboration with the UK Finance team.

Line Management (10%)

• Provide day-to-day supervision, guidance and development support to the Programme Finance Officer.

• Set clear objectives, conduct regular one-to-ones and carry out annual performance reviews for direct report.

• Support the professional development of the Programme Finance Officer, identifying training opportunities and building their technical skills.

• Manage workload distribution within the team to ensure deadlines are met and quality is maintained.

Capacity Building and General (5%)

• Create and lead finance training for non-finance colleagues on required processes, including step-by-step guidance notes.

• Ensure completeness of grant financial documentation in the centralised filing system.

• Proactively seek out and implement process improvements.

• Complete all other tasks as required by the Financial Controller, Director of Programmes UK and Regional Finance Deputy Director.

Scope and Authority

Authority:

Operates with a high degree of autonomy, reporting to the Director of Programmes UK. Authorised to review, verify and approve programme-related financial documents and payment requests; to represent the finance unit at internal and external stakeholder meetings; and to manage the Programme Finance Officer.

Responsibility for Resources:

Oversees programme financial transactions, budget monitoring, donor reporting and partner financial management; is accountable for the accuracy and integrity of project budgets within their portfolio, though not a budget holder. Maintains accurate financial records in line with data protection requirements, and directly line manages the Programme Finance Officer, with broader responsibility for building financial capability across programme staff and implementing partners.

Key Working Relationships

• Director of Programmes UK – Direct supervisor

• Programme Finance Officer – Direct report

• Deputy Director of Finance RAI Europe – Regional financial advisor

• Financial Controller (UK) – UK financial advisor

• Programme Managers – Partnering

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

• Qualified Accountant (CCAB or equivalent).

• A strong understanding of charity finance including detailed knowledge of financial management and reporting, desirably including experience with contract pricing and local authority funding.

• Confident using Excel for budgeting, financial modelling and data analysis (e.g. pivot tables, lookup functions, multi-tab workbooks).

• Written and verbal communication skills, including the ability to present financial information to non-finance audiences.

• Organised and detail-oriented, with a data-driven approach to your work.

• Comfortable working independently with limited supervision and productively in a fast-paced environment.

• Ability to build strong working relationships with staff at different levels, functions and locations.

• Comfortable working with multi-currency budgets.

• Interest in integrating AI tools into day-to-day financial work (e.g. for analysis, reporting, modelling or process improvement).

Experience:

• In financial management and monitoring, specifically supporting programmes.

• Budgeting, reforecasting and donor financial reporting.

• Contributing to strategic financial planning or multi-year budget development.

• In grants and contract management for donor-funded projects.

• line managing or supervising staff.

• Contributing to audit processes and maintaining audit-ready financial records.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job description

We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.

The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you. 

Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students 

For full details on this role, please view the job pack attached below.

Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

This is a pivotal leadership role responsible for ensuring Battersea’s estate, infrastructure and facilities services are safe, compliant, resilient and fit for purpose, enabling the charity to deliver its mission. As Head of Estates and Facilities, you will lead operations across multiple sites, oversee asset management, maintenance, security, statutory compliance, capital projects and facilities services, while driving the delivery of our estates strategy and long-term property plans.

As an experienced facilities management leader, you will provide visible, site-based leadership, working closely with Centre Managers and senior stakeholders to ensure our estate is operationally effective, financially sustainable and capable of supporting both current needs and future ambitions. You will lead high-performing teams, manage significant operational and capital budgets, oversee refurbishment and infrastructure projects, and ensure the highest standards of safety, compliance, service quality and value for money across all estates and facilities functions.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 19th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): First Round Interviews (Online) and Second Round Interviews (In Person) - Dates to be confirmed.

For more information about the role, please download our Recruitment pack.

Amaze seeks a Finance Manager to join our team where your skills and expertise can make a lasting difference.

About the role

As Finance Manager, you will oversee Amaze’s financial operations, ensuring accuracy, compliance, and strong financial management. Your responsibilities include overseeing bookkeeping and payroll, preparing monthly financial reporting, quarterly management accounts, and supporting strategic decision-making through budgeting and forecasting.

We are seeking an experienced, self-motivated and conscientious individual with strong attention to detail who can work effectively as part of a small team to maintain and develop our financial operations. Applicants should have significant relevant experience in a financial management position, alongside a commitment to Amaze’s organisational vision, mission and values.

About working at Amaze

Amaze is your local charity who provide vital support and connection for children, young people and families with SEND in Sussex. We guide children, young people and families through the complex world of SEND. We help them know their rights, feel less alone and get the support they need.  We need people like you to help us in this mission.

At Amaze, we support you. We value creativity and collaboration. You’ll work among a diverse team of compassionate colleagues. We offer training and flexible working. Amaze isn’t just a job—it’s a chance to make a difference.

Take the next step in your career with us and help create inclusive communities in Sussex, where disabled people, and their families, belong and flourish.

We are committed to supporting and promoting equality and diversity, and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.

• We want to employ staff who have lived experience of disability themselves or as a parent carer of a child, young person or adult with special educational needs or disabilities (SEND).
• We particularly welcome applicants from Black, Asian and minoritised ethnic communities.

If you want to be part of a great team that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter. For more details on how to do this, please read our application guidance.