Delivery officer jobs in glasgow
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
To facilitate training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
This role is home-based with frequent travel across England
Key responsibilities include:
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Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
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Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
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Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
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Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
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Maintain a consistent and engaging approach across all training experiences.
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Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
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Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
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Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
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Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
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Proven experience in professional facilitation using a range of techniques to engage participants.
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Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
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Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
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Proven ability to deliver training that achieves measurable impact and learning outcomes.
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Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
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Excellent written, verbal, and visual communication skills with high attention to detail.
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Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions:
Q1 - With reference to the job description, describe how your experience and values are a good fit for this role at Kinship? (max 250 words)
Q2 - Tell us about your experience delivering training workshops to diverse audiences. (max 250 words)
Q3 - Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful? (max 250 words)
Q4 - Describe three things which are key to delivering an engaging and high-quality online training session (max 250 words).
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
Don’t go over 2 pages on your covering letter.
Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The role
The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.
Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
· Applicants in Scotland: Disclosure Scotland Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:
- Wednesday 26th November - 12:00pm
- Wednesday 26th November - 6:00pm
- Friday 5th December - 12:00pm
- Friday 5th December - 6:00pm
Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.
About the role
We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.
Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.
Responsibilities
- Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
- Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
- Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
- Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
- Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.
This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.
Skills
- Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
- Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
- Have the capacity to influence effectively, both internally and externally.
- Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
- Excel in a fast-paced and varied work environment.
- Show a strong commitment to good governance and compliance.
- Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
- Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.
While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.
Benefits of working with Youth4Youth
- 28 days paid holiday, plus public holidays (pro-rata)
- Remote working, with flexibility allowed
- Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
- Defined contribution pension with a 6% employer contribution
- Access to a range of discounts via charity partner platforms
The hiring process
- Pre-application information sessions (Optional)
- Application Deadline: 19th December 2025
- First round interviews to be conducted in early January 2026
- Second round interview (including a presentation)
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Role: Chief Executive Officer
Reports to: Chair of the Board of Trustees
Salary: £60,000 p.a. (pro-rata)
Hours of work: 20 hours per week (Part-time, 0.5FTE)
Location: Remote, with travel required
Contract type: 1 year fixed term contract, with potential to become permanent
Note: Right to work in the UK is required to be able to apply for this position
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Health Information Officer will be responsible for the day-to-day management of our patient and public information about bowel cancer and will work closely with the Senior Health Information Officer and Health Information Manager in the development of information content.
This role is an excellent development opportunity for a proactive person with strong administrative and prioritisation skills who is looking to develop their career in health information. Experience in an information or communications role would be beneficial.
The position offers you a unique and exciting opportunity to make a direct difference for people affected by bowel cancer, ensuring all of the charity’s information meets patient needs, is of the highest quality and has a strong evidence base.
Please note we may interview on a rolling basis before the closing date as applications come in.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
High Value Officer
Home based, remote working
£28,000 pa plus excellent benefits
35 hours per week
The High Value Officer for our Fundraising team will focus and lead on supporting the Trusts and Major Donor teams with postal and electronic mailings; keeping the CRM up to date; supporting the Prospects Research Manager with initial research, identifying new opportunities and sources of funding; streamlining administrative systems and processes; creating purchase orders and invoices; supporting the Major Donor Manager with administration of the Mid Value pool.
This is a great junior role, offering opportunities in several High Value fundraising teams. You will get to use your administrative skills across a range of activities and also develop your research skills when looking at prospects and supporting the Corporate team in their due diligence work.
You will:
1. With support from the MD Manager, lead on the day-to-day running of our Mid Value programme including administration and delivery of a calendar of activity
2. Support the team with various CRM system processes, and ensure records are accurately updated
3. Support the Prospect Research Manager to identify new opportunities and sources of funding
4. Streamline and manage electronic folders
5. Create purchase orders and invoices
6. Support the Trust and Major Donor teams with mailings (postal and electronic)
7. Carry out day-to-day Corporate Partnership activities and monitor incoming requests.
You will have good organisation and administrative skills. Having good time managements skills and being able to manage multiple tasks simultaneously will be key to making a success of this role. You will also have excellent IT skills, ideally with experience of using a CRM (we use Microsoft Dynamics).
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 1 January 2026
Interviews: w/c 12 January 2026
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary
The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.
The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:
- Drive innovation in patient support.
- Expand our reach and accessibility to ensure no one faces bowel cancer alone.
- Build strong partnerships with stakeholders.
- Champion technology and digital solutions to enhance service delivery.
You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
Applications will be reviewed and interviews conducted on a rolling basis.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully.
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
The Research, Training and Consultancy Team is transforming. We focus on providing evidence based and insightful research, training and consultancy to a range of different stakeholders within the transport and planning sectors. This is an exciting time to join and be part of a new and dynamic training and consultancy provision function. This role is a mixture of delivering primary qualitive research, delivering training, and providing disability specialist information as a consultant.
Our work seeks to change the culture of transport and street design in the long term. You need to be an expert in disability access requirements and legislation and be able to undertake primary research techniques (such as facilitation, leading focus groups, workshops and survey design.Alongside this you will need a strong knowledge of disability equality and the social model, ideally with a focus on the transport and/or planning sector. You will need to have strong written and verbal communication skills. This role will require some travel (depending on client needs).
Your role will be broken down into 4 main areas, undertaking primary research methods (with the guidance of the Research Manager); delivery of training providing expert advice and consultancy; liaising with clients. You will be supported by the Head of Research and Training and the Research Manager to deliver your key responsibilities.
Transport Justice for disabled people.
The client requests no contact from agencies or media sales.
Job Title: Hertfordshire Project Officer
Salary: £29,500 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To deliver Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years in a delivery team of two Project Officers and a Project Assistant.
Key tasks include
· Support with recruitment of schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)
· Support schools to write a school food policy
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
· Collect data and maintain accurate records relating to the project
· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation
· Work in collaboration with Hertfordshire project delivery team
· Gather content for our comms team (website and social media platforms)
· Keep Scaling Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Able to work independently and remote
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of engaging and working with schools and/or communities
· Experience of working for a charity or not for profit organisation
· Knowledge in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
For over 125 years, the British Mycological Society has been at the heart of fungal science — bringing together researchers, conservationists, educators, and enthusiasts to celebrate and advance the study of fungi. From cutting-edge scientific research to public outreach and education, we’re passionate about raising awareness of the crucial role fungi play in our ecosystems and everyday lives.
Our mission is to promote fungal science internationally. To do this, we run a dynamic calendar of events — from scientific conferences, field meetings and workshops to public engagement activities — designed to connect, inform and inspire.
About the role
We’re looking for a highly organised, creative, and proactive Events Officer to coordinate and deliver our programme of in-person and online events.
You’ll be the go-to person for making sure everything runs smoothly — from planning and logistics to communication and on-the-day delivery. Working closely with other part-time staff, volunteers, and local event hosts, you’ll play a key role in bringing the BMS community together.
This is a varied, hands-on role for someone who loves making things happen, enjoys working with people, and takes pride in creating professional and welcoming events.
What you’ll be doing
- Plan and deliver a wide range of BMS events — from scientific meetings to workshops, training sessions, and outreach days.
- Manage event logistics including venues, accommodation, catering, AV and delegate communications.
- Coordinate online events using platforms such as Zoom.
- Liaise with speakers, volunteers, and committees to make sure everything runs seamlessly.
- Oversee event budgets and timelines.
- Create promotional materials (e.g. digital programmes, flyers, graphics) using Canva or similar tools.
- Handle registrations, enquiries, and on-the-day coordination.
- Support event evaluation and continuous improvement.
About you
We’re looking for someone who:
- Has at least 5 years’ experience delivering successful events in a charity, membership, or learned society setting.
- Is confident running both in-person and virtual events.
- Brings strong organisational skills, attention to detail, and a solutions-focused mindset.
- Is great at building relationships and working with volunteers, working groups and committees.
- Is comfortable working independently from home, while staying connected with a remote team.
- Has experience with event tools, databases and GDPR-compliant data handling.
- Can create professional-looking event materials using Canva (or similar).
- Desirable: a background or interest in natural sciences or mycology would be ideal, but curiosity and enthusiasm are just as valuable.
Working arrangements
- Permanent, part-time (3 days / 21 hours per week)
- Flexible hours across the week, with occasional evenings or weekends.
- Home-based, with occasional UK travel and overnight stays for events.
How to apply
Please send your CV and a cover letter explaining why you’re interested in this role and how you meet the requirements for teh attention of Dr Emma Thompson, Executive Officer, British Mycological Society.
Informal enquiries are welcome via email to Dr Emma Thompson. Contact details on the BMS website.
Closing date: midnight, Friday 12 December 2025*
Interviews: January 2026 (online)
Start date: February 2026
* Please apply early; we reserve the right to close the advert before the deadline if a suitable number of eligible candidates are identified.
The client requests no contact from agencies or media sales.
Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.
Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.
Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.
We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.
Role Purpose:
- Provide appropriate support to centres when they contact the Leadership Skills Foundation.
- Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
- Respond to centre enquiries, help resolve technical issues and potential issues to delivery.
Key Responsibilities:
- Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
- Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
- Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
- Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
- Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
- Support Business Development strategies to meet agreed objectives and budgets.
- Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
- Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
- Any other centre-facing tasks that need completing at various times of the year.
- To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.
Skills & Experience:
Essential
- Experience in a customer facing role with an emphasis on customer services
- Experience of working on own initiative and being a self-starter
- An understanding of the principles and importance of data capture to support decision making
- Strong interpersonal and communication skills, as well as confidence to express your ideas
- Creative thinking and solutions focused when addressing challenges
- Ability to present information concisely using Microsoft Office programmes
- Experience of using databases and managing data
- Ability to prioritise own workload
- Able to multi-task, work calmly under pressure and meet deadlines
- A passion for helping every young person to realise their potential through leadership skill development and volunteering
Desirable
- Experience of working in a remote or home working environment
- Analytical thinking and evaluation skills
- Experience of using or creating Power BI reports
- Knowledge of Leadership Skills Foundation qualifications and awards
The client requests no contact from agencies or media sales.
Summary
You will plan, create and coordinate clear, relevant communications that drive engagement with the new package of support for clergy around financial wellbeing. This will include supporting engagement with clergy and diocesan partners, and encouraging take up of events, tools and products. You will be responsible for creating/maintain great online content, promoting planned events, producing accessible written materials, and designing relevant and targeted communication campaigns working as part of an integrated team with other Pensions Board functions. This role will involve building and managing relationships with diocesan communications teams, other Communication specialists within the National Church, and external suppliers to deliver timely, consistent and measurable communications across digital and offline channels.
Content Management and Editorial Standards
- Curate, design, maintain and update the content of our new financial wellbeing portal.
- Devising and delivering creative ideas for digital, audience-focused content e.g. event videos, case studies etc - incorporating recording, editing, audio content etc - to support newsletters, emails and portal development.
- Work within and continue to evolve our tone of voice guidelines, to ensure our communications are in plain English, accessibly and relevant to our audiences.
- Curate resource packs and how-to guides
- Uphold editorial standards, quality control, version control, and approval workflows
Planning and Delivery
- Work as part of a wider Pensions Board network focused on integrated communications planning.
- Working with senior leaders, to design and execute targeted and long-term communications campaigns to deliver strategic goals.
- Coordinate our email and newsletter activity, working with other teams to get consistency of message across other channels (e.g. through social media or into Church/diocesan networks).
Support product pilots, service launches, and local events.
Materials Production and Supplier Oversight
- Draft written materials: emails, guides, briefs, articles
- Commission and manage supplier-produced collateral
- Oversee procurement, supplier relationships, and template libraries
Stakeholder Engagement and Event Support
- Collaborate with Pensions and Housing colleagues to help align messaging to different customer groups.
- Support senior leaders with internal team updates.
- Act as the main communications contact for the service, working with diocesan communication teams, the NCI comms team, and existing/potential service partners.
- Collaborate with our Events Coordinator on promotional and post-event materials
Insight, Compliance, and Continuous Improvement
- Use data to segment audiences, test messaging, and measure impact
- Monitor performance metrics and report on campaign outcomes
- Ensure adherence to data protection regulations in our communication approach.
- Support the Board's Safeguarding policy and procedures
- Embed best practices: editorial calendars, A/B testing, and single-source content governance
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Exciting Opportunity
Fixed Term until the end of January 2027
Regional Manager, North East & Cumbria (0.8 FTE)
We are pleased to offer a fixed-term opportunity within the Lloyds Bank Foundation due to the current Regional Manager taking a secondment.
This is a part-time (4 days per week) position, working from home, with regular travel across North East & Cumbria and to London. The post holder must live in the North East or Cumbria.
About the Role
Are you passionate about supporting local charities and driving community-led change? The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
As Manager for North East & Cumbria, you’ll:
- Build trusted relationships with local charities, helping them grow stronger and more resilient.
- Support organisations to identify and overcome challenges, connecting them with resources and opportunities.
- Champion community-led change and ensure our work is shaped by the communities we serve.
- Collaborate with partners, stakeholders, and colleagues to maximise the impact of our investments.
About you
You’ll have extensive knowledge of the voluntary sector, experience supporting local charities, and excellent relationship-building and organisational skills. You’ll be proactive, collaborative, and comfortable navigating change.
You’ll be responsible for managing a portfolio of relationships with charitable partners and collaborating with other charities.You will support our charity partners in becoming more resilient and stronger, enabling them to thrive beyond the duration of their relationship with us. You will do this by building trusted relationships with them, supporting them to identify their most pressing organisational challenges; and help them overcome the challenges by building the knowledge, skills and capabilities of staff and trustees. You will work with charities, CICs, and partnerships to identify the most appropriate form of support to respond to the identified priorities. Further information about LBFEW and our approach to supporting charity partners can be found on our website under the 'Development' section.
You’ll be the face of the Foundation in the area, able to build strong and trusting relationships and be an advocate for community organisations across the patch. You’ll have a good understanding of the operating environment in the North East & Cumbria with well-established networks across the patch. You will also play a pivotal role in sharing learning, intelligence and insights to ensure the Foundations’ strategy development, delivery and relationship with the Lloyds Banking Group considers regional needs and the operating context of our funded partners.
If you have experience working with or in the voluntary, community or social enterprise sector and are creative, adaptable, resilient, flexible in your approach, keen to learn and hungry for change, then this could be the role for you!
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with local charities and community-led organisations, connecting people, and providing money and resources so that communities can thrive.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and, under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
We encourage applications from all sections of our diverse community, irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. We want an inclusive organisation that reflects our community and where everyone feels empowered to bring their authentic selves to work. We believe our organisation will be a better, more creative and innovative place to work if we can harness the benefit of different perspectives.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you need any adjustments such as our application form in an accessible format such as a Word document, or for any part of the recruitment process, please email us in confidence to discuss this.
How to Apply
· Closing date: 23:59 on 18 December 2025
· 1st Interview (Newcastle, venue to be confirmed) 13th January 2026
· 2nd Interview (online) 19th January 2026
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Location: Home Based with regular national travel
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
The Supporter Fundraising team is responsible for managing and growing all supporter-led fundraising activity, including third-party challenge events, community fundraising, and our own portfolio of fundraising events. Together, our work generates over £1 million in income each year—vital funds that help the National Autistic Society achieve its mission: a society that works for autistic people.
Visit our website to find out more about who we are and what we do:
Who we are looking for:
We are seeking a proactive and creative Senior Events Fundraising Officer to join our dynamic team on a permanent basis.
This is an exciting opportunity for someone who is passionate about events fundraising and eager to take ownership of a diverse portfolio. You’ll play a key role in developing new fundraising events, supporting and inspiring colleagues, and delivering excellent supporter experiences that maximise income and impact.
The role will involve:
- Leading on a portfolio of owned and third-party fundraising events, including feasibility research, planning, marketing, participant recruitment, logistics, budgeting, and evaluation.
- Taking a lead role in the development of new fundraising events in collaboration with the Innovation Team, from research and proposals through to approval, delivery and evaluation.
- Providing first-class supporter care, ensuring participants feel valued and engaged, and that income and expenditure targets are met or exceeded.
- Working closely with marketing, press and PR colleagues to create and implement event promotion and communications plans, across both traditional and digital channels.
- Line managing and supporting Events Officers where appropriate, and deputising for the Events Fundraising Manager when required.
- Building and maintaining strong relationships with internal stakeholders, suppliers, and event providers to ensure effective delivery and the best possible experience for supporters.
- Overseeing volunteer recruitment and stewardship plans to increase engagement and retention.
The successful candidate will bring:
- Experience of planning and delivering fundraising events, with proven ability to meet financial targets.
- Strong relationship-building skills, with confidence in working with a wide range of stakeholders.
- Excellent organisational skills, with the ability to manage multiple projects and deadlines.
- A creative, innovative mindset and a passion for developing new fundraising opportunities.
- A commitment to delivering outstanding supporter care and improving supporter journeys.
This is a full-time, permanent role, for 35 hours per week. The salary for this position is £32,577 per year.
To view the full job description please click
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
Where you will be working:
City Road, London / Homeworking / Hybrid
(Up to 20% national travel, including some evenings and weekends, as required.)
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
For more information about this job, please contact Jonathan Littledale – Events Fundraising Manager ( ########### )
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer
About the role
You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops.
You will need some storage space available for Charity materials.
If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.
You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.
There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.
The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results.
Who we need?
You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.
A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.
The client requests no contact from agencies or media sales.
