Delivery volunteer roles

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Help shape the future of mental health support in Devon

Step One is a long-established and ambitious charity, with over 85 years’ experience supporting people across Devon with mental health challenges, learning disabilities, and neurodiversity. Each year, we work with up to 800 individuals, helping them to live more independently and thrive in their communities.

We are seeking to further strengthen our Board of Trustees as we continue to grow and deliver our 5-year strategy. To complement our current strengths, we are looking for someone with a clinical background, with an emphasis on mental health, which could include experience as a clinical psychologist, GP, mental health nurse, or OT, amongst others.

As a Trustee, you will play a vital role in providing strategic oversight and governance, ensuring that Step One remains resilient, innovative, and impactful in a challenging but exciting environment. You will join a committed and diverse Board and have the opportunity to contribute your expertise to support our Chief Executive, senior leadership team, and staff.

What we offer Trustees:

• A chance to use your skills and experience to make a real difference in people’s lives.
• The opportunity to shape the direction of a respected and growing charity.
• A supportive and inspiring environment, working alongside a team who share your passion for improving mental health and wellbeing.

Commitment:
Trustees commit an average of 10–15 hours per month, including Board and Committee meetings (held in Exeter, with some remote options). The role is unremunerated, but reasonable expenses are reimbursed.

Chair of Trustees - Terms of Reference

Introduction

Emergency Nutrition Network (ENN) is a well-established and highly respected UK-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by building evidence, convening critical actors and transferring knowledge. We are passionate about being field driven and are globally recognised as thought leaders and conveners in nutrition. Our vision is a world where ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs.  We work with governments, civil society, UN, donor and academic organisations to achieve mutual goals. Through these collaborations we support agencies to implement evidence-based nutrition programming, predominantly in low- and middle-income countries.

The Trustee Role

ENN is seeking to appoint a new Chair of Trustees to lead its Board with strategic insight, collaboration, and a deep commitment to the organisation’s mission. This is a significant and rewarding opportunity to guide the governance of a globally respected charity at a pivotal time in its journey.

As Chair, you will play a key leadership role in ensuring that the Board of Trustees operates effectively, provides strong oversight, and supports ENN to fulfil its charitable objectives. You will work in close partnership with the CEO and fellow Trustees to shape and monitor the delivery of ENN’s strategy, ensuring that the organisation complies with its purpose, charity law and company law and that the organisation pursues its objectives as defined in its governing document.

The Chair will also ensure that the Board functions properly and that effective decisions are made and implemented.

This role calls for someone with strong leadership presence, relevant experience, and a collaborative approach. Someone who can lead inclusive, focused meetings and create a supportive, respectful for both trustees and the senior management team.

A helpful summary of trustee roles and responsibilities can be found in Charity Commission guidance ‘The essential trustee: what you need to know, what you need to do’

We are looking for a Chair who brings substantial leadership and governance experience, including at board level within the charity, public, academic, or international development sectors. While a background in nutrition or humanitarian work is not essential, a strong interest in global health, development, or social impact is important.

Your Responsibilities as a Trustee:

As Chair of the Board, you will play a key leadership role in ensuring the overall effectiveness of ENN’s governance and strategic direction. You will guide the Board in fulfilling its collective responsibility to uphold ENN’s mission and values, while supporting the organisation to thrive in a complex and evolving funding landscape.

Your responsibilities will include:

• Chairing the Board of Trustees: Leading quarterly Board meetings and the Annual General Meeting, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions.
• Strategic Leadership: Working with the CEO and fellow trustees to shape and review ENN’s strategic direction and priorities, especially in light of changes in the global funding environment.
• Supporting Fundraising and External Relations: Acting as an ambassador for ENN, supporting engagement with key stakeholders including donors, partners, and networks. Where appropriate, the Chair and trustees may play a role in donor cultivation or advocacy.
• Governance and Compliance Oversight: Ensuring that ENN complies with its Articles of Association, charity and company law, and sector best practice. Overseeing the effectiveness of risk management and ensuring proper financial controls are in place.
• Board Development and Succession: Ensuring the Board remains diverse, skilled, and effective by leading on trustee recruitment, development, and performance review processes. Championing a culture of inclusion and learning.
• Relationship with the Executive Director: Building a strong, supportive, and transparent relationship with the CEO. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and ENN’s Management Team.
• Safeguarding and Ethical Oversight: Promoting and safeguarding ENN’s reputation, values and policies including its commitment to safeguarding, equity, and ethical conduct.
• Adaptability in Financial Stewardship: Supporting the Board and Executive Team to respond proactively to funding challenges and opportunities, including exploring alternative funding models and revenue diversification.

The Chair will be expected to attend quarterly Board meetings (held virtually and occasionally in-person), subcommittee meetings where relevant, and represent ENN externally when needed. This is a voluntary position, with reasonable travel and related expenses reimbursed.

Required Knowledge and Skills

• Demonstrable experience of senior leadership, preferably at board level, within the non-profit, public, or international development sectors.
• Strategic vision and the ability to identify and understand response to changing contexts.
• Proven ability to chair complex meetings effectively, enabling inclusive, strategic, and outcomes-focused discussions.
• A strong understanding of governance responsibilities, including the legal duties of charity trustees, and a commitment to high standards of ethical and financial stewardship.
• Experience in guiding organisational strategy, change management, and performance monitoring at a senior level.
• Insight into the UK charity sector, the Charity Commission’s regulatory framework, and good governance principles.
• A good understanding of global development funding trends, with an appreciation of how geopolitical shifts have impacted international donors and the wider NGO landscape.
• Experience in supporting income diversification and navigating financial uncertainty, including stewarding fundraising strategy, major donor engagement, or building new funding partnerships.
• A collaborative and inclusive leadership style, with the ability to support and challenge constructively, build consensus, and maintain a strong, positive relationship with the CEO and senior management team.
• An ability to serve as an ambassador for ENN’s mission, engaging confidently with external stakeholders, donors, and sector leaders.
• A clear alignment with ENN’s values, commitment to equity and inclusion, and passion for reducing global malnutrition.

Previous experience of charity trusteeship is desirable but not essential if the candidate demonstrates equivalent governance or board leadership experience in another sector.

Membership and Operation of the Board

The ENN Board of Trustees comprises individuals appointed by the Trust Members, selected for their diverse skills, experience, and commitment to ENN’s mission and values. Collectively, the Board provides strategic leadership, ensures good governance, and supports ENN in delivering its charitable objectives.

Trustees are appointed for an initial term of four years and are eligible for reappointment at the discretion of the Trust Members at a General Meeting, in accordance with ENN’s Articles of Association.

The Chair of Trustees is elected by the Board from among its members. The Chair serves for a term of up to three years and may be re-elected for one additional term. This ensures a balance of continuity and renewal in Board leadership.

The Board meets quarterly and may convene additional meetings as required. Trustees are expected to attend meetings regularly and actively participate in subcommittees, working groups, and strategic initiatives as needed.

Time Commitment – And our Commitment to You

Your commitment in an average year is likely to be 4 pre-fixed board meetings, each of half a day.  Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to participate in one sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms.

Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at the ENN HQ in Kidlington, Oxfordshire, every two years. Additional sub-committee meetings will be convened remotely. 

Ideally you will join the Board in 2025, though we can show some flexibility on this for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team). 
Remuneration

This is an unpaid, voluntary position.  Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies.  Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies. 

Our Values and Commitment to Equality, Diversity & Inclusion

ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual.  We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board.

To Apply

If you believe you’re the candidate we’re looking for please submit a CV and a covering letter of no more than 2 pages describing your motivation behind applying for the role, as well as explaining how you believe your skills and experience match what we are looking for.

Closing date for applications: Sunday 28th September 2025  

It is expected that shortlisted candidates will be invited to an informal interview during the week commencing Monday 29th September 2025

Screening Checks

All candidates who we progress will be screened through Accuity World Compliance to comply with counter terrorism and financial sanctions regulations. Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references.  If you already have a transferrable enhanced DBS, please state this in your application.

Additional Information About ENN 

A Letter from the Board of Trustees

At ENN we are truly passionate about what we do. Over the past 27 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality.  Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management.

Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise.  The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address.

At present our annual turnover is around £1.8m (c. USD2.27m), we employ 28 staff and engage 20 - 30 specialist consultants. With our new strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations.

As an organisation working across numerous technical areas relevant for countries experiencing high burden of malnutrition, we look to the board, and those trustees with a more technical focus in particular, to discuss new technical gap areas with us to ensure we maintain a responsive and balanced portfolio, to help us further develop our network, funding and connections, and to help us navigate the important work we do to influence structural and impactful change in the sector, including advising in situations where there is potential for strategic risk. We are looking for a Technical Trustee to join the board who can bring their technical knowledge and extensive experience to this role.

We hope the enclosed information helps you to explore ENN and the role.

With best wishes,

The ENN Board of Trustees 

Vision

Our vision is  ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’

Our History

Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition.  Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange.  ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity. 

"To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner) 

Who We Are Now

Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.  We take a particular lens on fragile and conflict affected, and high burden, states.  We have three core principles guiding our work:

· Independent, neutral and impartial

ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network.

· Driven by our network

ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice.

· Based on experiential learning and evidence

ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development.

Our People

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team.  ENN’s Management Team comprises of the CEO, 2 Technical Directors, a Finance Manager, HR Manager & Projects Coordinator Lead. As well as our 28 staff, we engage a significant number of experienced specialist consultants on our projects.  ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

Our Finances

ENN is financially supported by a range of institutional donors (including the Irish and US governments), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs.  Our income has grown over the last few years, with income in the current FY 2023 projected at around £2m (c. $2.5m).

Our Governance

ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees, one covering Governance & People, another Technical and the other Finance, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application.

As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844).

Securing our Future: championing sustainable, innovative care and strengthening community impact.

This is a pivotal moment to join St Helena. Under our Securing our Future programme, we took action to protect our specialist palliative care and bereavement support services for north east Essex. This has been a challenging period for the hospice sector as we navigate rising costs, increasing demand and evolving income streams. We have been innovating how we deliver truly person-centred care whilst diversifying our income streams, with an increasingly commercial focus to how we deliver our charitable purposes. 

This role forms part of the board of St Helena Hospice Trading Ltd, the wholly owned trading susidiary of St Helena Hospice. As we continue to diversify our income to support specialist palliative and bereavement care across north east Essex, our trading company plays a vital role in generating sustainable revenue through retail and enterprise.

To help us thrive, we are recruiting two new Trustees:

1. A philanthropic leader with a proven track record in major gifts, diversified fundraising strategy and nurturing high-net-worth relationships
2. A digital strategist skilled in digital transformation, data-driven decision-making and enhancing online engagement.

Please read the candidate pack for more information.

An exciting opportunity has arisen for a visionary and committed individual to lead our Board of Trustees as Chair. This is a unique opportunity to help shape the strategic direction of Huddersfield Town Foundation and to make a lasting impact in the Kirklees community.

This is a pivotal moment to join our team. With the launch of our new strategy in September 2025, we’ve made bold commitments to help our community GROW, BELONG and THRIVE. These pillars guide everything we do, from unlocking learning and opportunity, to building connection and belonging and championing health and wellbeing.​

If you’re someone who stands together with others, keeps learning, goes the extra mile and lives the Terrier Spirit, we’d love to hear from you.​

How to Apply

Please submit your CV, application form and a persuasive covering letter (no more than 2 sides of A4) via email by Monday 6th October.

Should you wish to have an informal discussion about the role, please contact us via email to arrange this.

All applicants will be notified of the outcome of their application, whether they are invited to attend interview, or not.

Safeguarding

HTF is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Applicants must disclose all previous convictions including spent convictions in accordance with the associated legislation. Trustees must not have any previous disqualifications or have been barred from undertaking activities involving children and young people.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that, when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers and, if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

The Chair will be required to undergo safeguarding training in accordance with the Foundation’s Trustee training plan, which includes the EFL Trustee Safeguarding training. 

Further information can be provided by the Foundation’s Safeguarding manager. 

Equality, Diversity and Inclusion

HTF is a diverse environment and an organisation which respects all characteristics under the Equality Act 2010. We want everyone to feel valued and included within the Foundation and to be able to achieve their full potential. 

We have a zero-tolerance approach to any form of discrimination and we are committed to the redress of any inequalities by taking positive action where appropriate. 

Charity and company details

The Foundation is a registered charity (Charity number 1146501) with a Board of Trustees controlling the management and administration of the charitable activities of the Foundation. HTF is also a company limited by guarantee (company number 07690182) meaning that the Trustees are also Company Directors and manage the affairs of the Company in accordance with its Memorandum and Articles of Association.

The built and natural environment have profound impacts on the health and wellbeing of people and the environment. We believe therefore that our work is more important than ever.

To help support and inform that work we have a Policy Council, which we are looking to broaden the skills and range of perspectives on.

You do not need to be an expert in town planning – it is more important that you believe in the importance of the work we do. But, to help strengthen the range of expertise and perspectives on the Policy Council we are particularly interested in people with relevant experience in, or policy knowledge of, one or more of the following areas:

• Healthy place-making
• Planning law and parliamentary processes
• Affordable housing
• Economic development, investment and/or viability
• Heritage
• Energy efficiency, building design and retrofit

Inclusion is a core value of our organisation and we are passionate about promoting diversity and representation in our Association. We positively encourage applications regardless of age, disability, ethnicity, gender identification, marital status, pregnancy and maternity, race, religion or belief, or sexual orientation.

To find out more about the TCPA and how to express your interest in these roles please see the recruitment pack and visit our website.

We are looking for 2 Helpline Volunteers to play an essential role in ensuring service users (SUs) receive timely, empathetic, and confidential support, as well as clear signposting to relevant services.

You will support the SBS Helpline in providing high-quality, trauma-informed advice, information, and emotional support to Black and minoritised women and girls affected by domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration and No Recourse to Public Funds (NRPF).

MhIST is an innovative, user-led mental health charity in Bolton. We're looking for some new Trustees due to a couple of long-serving Trustees recently stepping down due to personal and work commitments

Our trustees play an important role in ensuring that MhIST achieves its core purpose. Trustees oversee the overall management and administration of the charity to ensure that our work, goals and actions are in line with our vision. Trustees act as a critical friend to the business, supporting and often challenging, where necessary, to make sure that all decisions put the needs of MhIST’s members (service users).

Lay Trustee role - Healthcare Infection Society - deadline: 23 September 2025

Our current Lay trustee demits in December 2025, and we are seeking a successor who is not from a clinical background but shares our values and vision This is an opportunity to bring your expertise to help shape HIS’s future, ensuring strong governance and supporting our ambitions for growth.

As a Lay Trustee, you will:

• Work with the Council and Chief Executive to uphold HIS’s vision, mission and values. Council meets quarterly.
• Work with Chief Financial Officer and serve on the Finance Committee, which meets quarterly to review financial performance, remuneration, and strategic and operational risks.
• Contribute to delivering the 2025-30 strategy.
• Oversee compliance with financial, legal and regulatory requirements.

No prior trustee experience is necessary – a full induction will be provided.

Who we are looking for

We are especially keen to hear from candidates with

• Financial investment and management experience (ideally in healthcare)
• Candidates should have no clinical background.

We welcome applications from people of all backgrounds who support our mission and can actively contribute to our work. HIS is committed to fostering an inclusive and diverse culture.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

�� Join Our Mission as Treasurer – Help Rescue Vulnerable Children in Nepal! ��

Are you an accountant looking to use your financial expertise for a powerful cause? We are seeking a passionate Treasurer to join our dedicated board and help transform the lives of vulnerable children in Nepal.

Who We're Looking For: 
✅ Finance professionals - whether formally qualified (AAT, CIMA, ACCA, ACA), part-qualified, or experienced through practice 
✅ Strong analytical skills and ability to translate financial insights into clear, strategic action 
✅ Passion for making a real-world impact through good governance and financial stewardship

✨ Be part of a dynamic, supportive team committed to child protection.
✨ Shape financial strategy for an inspiring international charity
✨ Gain valuable trustee experience with flexible commitments (6 meetings/year + remote tasks).
✨ Potential to visit our life-changing projects in Nepal!

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

We are looking for one Trustee & Deputy Chair to join our Charity Trustee Board to support the Union through its next steps. A strong and active Board is crucial for us as we develop and implement our strategy, face challenges, maximise opportunities and endeavour to create an even better Union; one that continues to be flexible and agile enough to react quickly to the changing needs and interests of our student members and achieve our vision.

UPSU implemented a new 3 year Strategy from August 2023 and as always, our Strategy sets the direction for UPSU and ensures we are all focussed on the right things for the benefit of all University of Portsmouth students.

Our new Strategy focuses on three areas

• Academic Success – All students’ academic outcomes are improved as a result of the work that we do – making this the best we can for UoP students through our charitable aims of Representation, Development and Welfare
• Social Capital – Students are supported to find themselves, be themselves, connect and belong
• Future Readiness – Students’ futures are made clearer and enhanced by the work that we do

The Person

The right candidate will thrive in a student led, highly responsive environment and have an enthusiasm for supporting and guiding a student organisation. They will command confidence, have sound judgement and strong communication and leadership skills. We are looking for a trustee with the following  skills/experience

Finance Experience: 

• Preferably financial experience from a charity outside of the SU sector
• Understanding of financial oversight
• Ability to interpret financial information to support strategic decision-making
• Awareness of charity finance and regulatory requirements

Chairing Experience: 

• Ability to deputise for the Chair, and chair meetings of the Board
• Ability to build a strong and effective working relationship with the Board of Trustees Chair
• Ability to foster, maintain and ensure that constructive relationships exist with and between the Trustees
• Assist and support the Chair in providing leadership to the Board, through the governance arrangements, and also acting as a ‘sounding board’ and confidante to the Chair in the execution of their role

Due to the current make-up of our Trustee Board, we are not actively searching for candidates with skills, knowledge and experience related to the Student Union and HE sector and we would welcome candidates from other sectors or regions to apply. That said, we would very much like to encourage anyone who feels that they could bring something to our Board to apply, regardless of experience - our purpose and values also lead us to welcome first time Trustees too!

We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our Trustee Board to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.

Further Information

For more information and details on how to apply, please visit out website

Application is via a comprehensive CV plus a supporting statement (of no more than two sides of A4) detailing why you are applying for the position and what requirements you meet to carry out the role

Completed applications must be received by midday on the Midday, 13th October 2025.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per week. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No