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Dementia Advisor Jobs in Birmingham
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Dudley, West-Midlands (On-site)
8.25 miles
£22,789 - £24,177 Pro Rata, Per Annum for 21 Hours
Permanent
Job description
Are you looking for a rewarding and challenging career in supporting people affected by dementia?
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?
Would you thrive in a stimulating role where every day is different?
If yes, we are offering a great opportunity to join our team providing personalised support to people diagnosed with dementia and their carers!
Location: Community based covering the Black Country, predominantly the Dudley area, with homeworking elements.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across the Dudley and the wider Black Country area.
Our Dementia Support service provides an opportunity to reach more people affected by Dementia through Telephone, Face-to-Face and Online support. The Black Country team are well-established, local experts in face-to-face Dementia Support with a range of experience and knowledge to tailor our community-based service to the diverse local population.
About you
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Good organisation skills as will be helping to create events across the Black Country.
- Ability to deliver a presentation to our Carers Information Programmes and other similar groups.
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT and administrative skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across the Black Country area independently when required
Your role will include:
- Supporting people to access vital services
- Improving people’s sense of well-being, enabling them to have more control over their lives
- Assisting with the identification of needs and providing information and access to relevant services
- Promoting our amazing service and building relationships with a range of health and social care professionals
- Maintaining our Computerised Record System.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
Closing Date: 28th April 2024
Interview Date: 8th May 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?
Would you thrive in a stimulating role where every day is different?
If yes, we are offering a great opportunity to join our team providing personalised support to people diagnosed with dementia and their carers!
Location: Community based covering the Black Country, predominantly the Dudley area, with homeworking elements.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across the Dudley and the wider Black Country area.
Our Dementia Support service provides an opportunity to reach more people affected by Dementia through Telephone, Face-to-Face and Online support. The Black Country team are well-established, local experts in face-to-face Dementia Support with a range of experience and knowledge to tailor our community-based service to the diverse local population.
About you
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Good organisation skills as will be helping to create events across the Black Country.
- Ability to deliver a presentation to our Carers Information Programmes and other similar groups.
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT and administrative skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across the Black Country area independently when required
Your role will include:
- Supporting people to access vital services
- Improving people’s sense of well-being, enabling them to have more control over their lives
- Assisting with the identification of needs and providing information and access to relevant services
- Promoting our amazing service and building relationships with a range of health and social care professionals
- Maintaining our Computerised Record System.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
Closing Date: 28th April 2024
Interview Date: 8th May 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Posted by
Posted on: 15 April 2024
Closing date: 30 April 2024 at 01:00
Job ref: 1832
Tags: Advice, Information
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Thank you!
Remote
£22,789 - £24,177 Per Annum
Permanent
Job description
We have an exciting opportunity to be involved in a new addition to Alzheimer’s Society service delivery. We have been delivering a pilot of the Flexible Response service for the last year and are delighted the team has now been established as part of the Dementia Support and Partnerships Directorate. We are recruiting a full time Dementia Adviser that will primarily deliver telephone-based support and join our existing team of seven Flexible Response Dementia Advisers.
Led by the Flexible Response Team Manager, Flexible Response Dementia Advisers have a national remit, providing operational support to our local services teams within any geographical area of England, Wales or Northern Ireland. These roles are home based, for which you will receive home worker allowance.
This team will provide interim Dementia Adviser capacity that will support and enable local community teams to meet demand whilst experiencing local staffing shortages, mobilisation of new contracts or recruitment issues. We stay in teams sometimes for very short periods of time, which means DA’s regularly move to new teams, and need to pick up new services quickly. The Flexible Response DA’s use both CRS Legacy and CRS Legacy Flex databases.
Our experience over the pilot has shown the benefit of having interim cover on the wellbeing of teams, achieving contractual delivery targets and ensuring the timely delivery of good quality dementia support to those in the local area.
These roles are all full time and will need to cover the core working days of a full working week.
About you
We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia. You will;
- Have an empathetic and non-judgmental approach.
- Have great communication skills.
- Have a sound knowledge of IT to write reports and communicate by email.
- Have some experience of working with a wide variety of agencies.
- Have the ability to adapt to changes and new teams quickly
- Have a positive attitude and ability to work through challenging situations.
Closing Date: 26th April 2024
Interview Dates: 7th, 8th or 10th May 2024
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Led by the Flexible Response Team Manager, Flexible Response Dementia Advisers have a national remit, providing operational support to our local services teams within any geographical area of England, Wales or Northern Ireland. These roles are home based, for which you will receive home worker allowance.
This team will provide interim Dementia Adviser capacity that will support and enable local community teams to meet demand whilst experiencing local staffing shortages, mobilisation of new contracts or recruitment issues. We stay in teams sometimes for very short periods of time, which means DA’s regularly move to new teams, and need to pick up new services quickly. The Flexible Response DA’s use both CRS Legacy and CRS Legacy Flex databases.
Our experience over the pilot has shown the benefit of having interim cover on the wellbeing of teams, achieving contractual delivery targets and ensuring the timely delivery of good quality dementia support to those in the local area.
These roles are all full time and will need to cover the core working days of a full working week.
About you
We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia. You will;
- Have an empathetic and non-judgmental approach.
- Have great communication skills.
- Have a sound knowledge of IT to write reports and communicate by email.
- Have some experience of working with a wide variety of agencies.
- Have the ability to adapt to changes and new teams quickly
- Have a positive attitude and ability to work through challenging situations.
Closing Date: 26th April 2024
Interview Dates: 7th, 8th or 10th May 2024
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Posted by
Posted on: 10 April 2024
Closing date: 09 May 2024 at 01:00
Job ref: 1710 (1710)
Tags: Advice, Information
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Thank you!
Remote
£25,532 Per Annum
Contract
Job description
About The Role
Closing date: 26th April
Contract: This is a fixed term contract for 9 months.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Supporter Engagement is one of the most important teams that is central to the success of Alzheimer’s Society. The function of the team is to manage multi-channel communication with our supporters, both inbound and outbound. The team manage emails, telephone calls and social media interactions and is part of the wider Supporter Experience Department.
The team has a very bespoke tone of voice when managing the high volume of interactions but has the autonomy to manage their own workday within guidelines. Support is second to none and we pride ourselves on having a very open communication style between all members of the team so that help is available for you to be successful in your role.
In this role you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. You will have enriching one to one conversations across different channels, including phone, email and Social Media. Through answering queries and proactively delivering exceptional levels of stewardship you will build rapport and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Comfortable communicating with a variety of people. Our interactions are varied and you will be responding to supporters who need different levels of support and therefore you will go from adopting an empathetic approach to being more upbeat, therefore a flexibility is needed.
- Able to form string relationships with supporters but also with our internal stakeholder teams.
- Able to contribute into discussions around continuous improvement within the team.
- Be passionate about improving processes so that our supporters have the best experience.
- Think creatively with the ability to influence new ideas to support a team who take pride in wanting to excel.
Person Specification
- Excellent and professional communication skills, both verbal and written.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Closing date: 26th April
Contract: This is a fixed term contract for 9 months.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Supporter Engagement is one of the most important teams that is central to the success of Alzheimer’s Society. The function of the team is to manage multi-channel communication with our supporters, both inbound and outbound. The team manage emails, telephone calls and social media interactions and is part of the wider Supporter Experience Department.
The team has a very bespoke tone of voice when managing the high volume of interactions but has the autonomy to manage their own workday within guidelines. Support is second to none and we pride ourselves on having a very open communication style between all members of the team so that help is available for you to be successful in your role.
In this role you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. You will have enriching one to one conversations across different channels, including phone, email and Social Media. Through answering queries and proactively delivering exceptional levels of stewardship you will build rapport and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Comfortable communicating with a variety of people. Our interactions are varied and you will be responding to supporters who need different levels of support and therefore you will go from adopting an empathetic approach to being more upbeat, therefore a flexibility is needed.
- Able to form string relationships with supporters but also with our internal stakeholder teams.
- Able to contribute into discussions around continuous improvement within the team.
- Be passionate about improving processes so that our supporters have the best experience.
- Think creatively with the ability to influence new ideas to support a team who take pride in wanting to excel.
Person Specification
- Excellent and professional communication skills, both verbal and written.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Posted by
Posted on: 12 April 2024
Closing date: 27 April 2024 at 01:00
Job ref: 1817
Tags: Fundraising
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