7 Dementia advocacy service administrator jobs

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£20,363 - £21,603 actual per annum (depending on skills and experience)
Freedom from Torture
Greater Manchester
Starting at £22,365 pro rata pa (actual salary £15,655 per annum) with opportunity to progress
HCT Group
£18,153 per year
Bristol Community Transport (BCTConnect) provides transport services for older & disabled people who have difficulty using public transport.
Dogs For Good
OX17, Banbury
£23,000 - £25,500 per year depending on experience
This is an exciting opportunity to contribute to the development of the work of Dogs for Good, working closely with the Development Manager.
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Derby, Derby
£21,651 - £22,021 per year
Permanent, Full-time
Job description

Derbyshire Mind is looking for a well organised, enthusiastic and committed administrator who enjoys talking to people on the phone and believes in providing excellent customer service to everyone who contacts us. 

This key role would suit someone with strong administrative and customer service skills with an interest in mental health, advocacy or working for a charity.

The role will be office based at Kingsway Hospital, Derby with occasional travel across Derbyshire. 

You will be inputting data into a database on a daily basis and working alongside a colleague in the same role, you will be the administrative support hub for advocates and managers. 

Many of our clients and people who contact Derbyshire Mind are vulnerable people who have a mental health problem, dementia, learning disabilities or autism.  They will have differing support needs and may be distressed, so you will need to have an empathetic, non-judgemental and calm approach. 

The purpose of the role is to:-

  • Provide a first response to clients and others contacting Derbyshire Mind by telephone, email or online.

  • Respond effectively and efficiently to all enquiries, providing high standards of customer service.

  • Provide a high standard of administration support for the advocacy services and the Management Team.

  • Accurately record all enquiries and referrals on a client management database.

Additional documents
Advocacy Administrator Job Description (.pdf)
Advocacy Administrator Personal Specification (.pdf)
Equal Opportunities Monitoring Form (.pdf)
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Starting Address
Mode of transport
Posted on: 14 October 2021
Closing date: 05 November 2021
Tags: Admin,Advocacy

The client requests no contact from agencies or media sales.

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