Dementia service coordinator jobs

Are you ready to make a real difference in the community for people affected by dementia and their families? Do you possess the skills to engage people with lived experience of dementia in shaping more inclusive communities and services? Can you adapt your communication style to connect with any audience? Yes? We'd love to tell you more... We have an incredibly rewarding and meaningful opportunity to join us as a Community Development Coordinator with a focus on lived experience and involvement covering the whole of the Essex area. This role plays an instrumental part in making strong trusted relationships with people affected by dementia, families and carers within communities and diverse groups to support them to attend workshops and focus groups or community networks, Alzheimer's Society have a commitment to working with people with lived experience. This ensures
that we create and adapt our services to be meaningful and reflect the needs of our service users. This role helps to embed this value and a improve dementia awareness and inclusivity in our communities, businesses and with stakeholders. The successful individual will be working with the support of the team to ensure that individuals, local communities and health services have access to vital information about dementia support, ensuring that lived experience remains a real focus in local communities. This is a highly rewarding and outward-facing role, focused on building strong relationships across diverse communities. You will engage and network with people at all levels—from senior healthcare professionals to people affected by dementia, their families and carers. Through community-specific workshops, awareness sessions and partnership working, you will help reduce health inequalities and
improve access to dementia support across Essex. You will be joining an established, knowledgeable and well-respected team, sharing learning, insight and best practice. Our work is rooted in communities, and we have built trusted relationships with local partners, professionals and people affected by dementia. The service is recognised for its commitment to working collaboratively to ensure dementia support reaches those who need it most, including underrepresented and seldom-heard communities. This role involves significant time spent working directly in communities. You will identify opportunities to promote services, build trust, facilitate workshops and strengthen local networks to improve dementia awareness and support. You will focus on:

- Actively engage with communities across Essex, facilitating and attending community events, local forums and networking opportunities to raise awareness of dementia services.
- Build and maintain relationships with a wide range of stakeholders, from senior healthcare professionals (delivering presentations and briefings) to community leaders, charities and grassroots organisations.
- Deliver community-specific workshops and awareness sessions, working collaboratively with both internal colleagues and external partners.
- Develop strong links with organisations delivering similar or complementary services, helping to create a robust and collaborative local network.
- Influence and motivate individuals and organisations to take action, often encouraging people to work beyond their usual roles to create meaningful, long-term change.
- Gathering knowledge from communities—understanding what works, what doesn’t, and why—and using this learning to continuously improve engagement and reduce health inequalities, including those affecting smaller or less visible groups.
- Support and enable community members and volunteers who wish to run groups, events or activities, working alongside and empowering them to take action.
- Work flexibly, including some evening and weekend work, to meet community needs and attend events. You will possess:
- Confidence and ability to approach and build trusting relationships with a diverse range of organisations and individuals including unrepresented or seldom-heard groups
- Skills and ability to coordinate and facilitate groups and workshops
- Understanding of equity, diversity and health.
- Have an understanding of dementia or be keen to develop knowledge of its impact on people diagnosed and those who care for them.
- Take a proactive approach and be motivated to achieve positive, meaningful outcomes.

We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. We want to make sure that you bring your whole self and can be at your best. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools
often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance.

We have an incredibly rewarding and meaningful opportunity to join us as a Community Development Coordinator, based in Doncaster. This role plays an instrumental part in tackling health inequalities, working with the support of management to ensure that individuals in global majority communities, have access to vital information about dementia diagnosis and support. This is a highly outward-facing role, focused on building strong relationships across diverse communities. You will engage and network with people at all levels—including senior healthcare professionals, community leaders, voluntary and community sector organisations, people affected by dementia, their families and carers. Through community-specific workshops, awareness sessions and partnership working, you will help develop a pathway to diagnosis and pre and post diagnostic support.
Developing trusting relationships and meeting the communities where they are will help us provide targeted support where it is needed and how it is needed. This role will primarily focus on the central areas of Doncaster and support the development of best practice that can be used across the area once the pilot has been completed. Applications from people with understanding and experience of working with global majority communities would be welcomed. You will be joining an established, knowledgeable and well-respected team, made up of Local Service Managers and Dementia Advisers, sharing learning, insight and best practice. Our services are recognised for their commitment to tackling health inequalities and for working collaboratively to ensure dementia support reaches those who need it most, including underrepresented and seldom-heard communities. This role involves significant time spent working directly
in communities. You will identify opportunities to promote services, build trust, and strengthen local networks to improve dementia awareness and support

- Engage with communities across Doncaster, facilitating and attending community events, local forums and networking opportunities to raise awareness of dementia services
- Build and maintain relationships with a wide range of stakeholders, from senior healthcare professionals (delivering presentations and briefings) to community leaders, charities and grassroots organisations
- Deliver community-specific workshops and awareness sessions, working collaboratively with both internal colleagues and external partners
- Develop strong links with organisations delivering similar or complementary services, helping to create a robust and collaborative local network
- Gathering knowledge from communities—understanding what works, what doesn’t, and why—and using this learning to continuously improve engagement and reduce health inequalities, including those affecting smaller or less visible groups
- Work flexibly, including some evening and weekend work, to meet community needs and attend events 
- Great communication skills, both verbal and written. Comfortable with public speaking to a wide variety of audiences
- Confidence and ability in reaching and influencing others from a wide cross section of the community
- Understanding of equity, diversity and health inequalities
- Understanding of dementia or be keen to develop knowledge of its impact on people diagnosed and those who care for them
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic
background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people
Please contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature
of some of our roles, we might need to carry out a DBS check at the relevant level. Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

South East London Mind’s award-winning Mindful Mums Programme aims to build resilience and prevent pregnant and new mums from developing mental health problems during the perinatal period (pregnancy up to 1 year). This year marks the service’s 10-year anniversary, supporting over 4,000 parents across South East London.

Our peer support volunteers are at the heart of what we do, helping us to deliver weekly wellbeing groups, walking groups and one-to-one befriending for new mothers and birthing people. Their dedication makes a real difference, and we are committed to supporting them every step of the way.

We are seeking a proactive Senior Peer Support Coordinator to lead on the provision of a high-quality peer support volunteer programme for over 50 volunteers. This role is responsible for all aspects of the volunteer life cycle, from marketing and recruitment, delivery of induction training on perinatal mental health and psychoeducational tools used within Mindful Mums, through to reflective supervision, delivering our CPD programme and finding the right role for each volunteer within the service. 

You will work alongside Senior Project Coordinators and the Service Manager to ensure we deliver on our targets, supporting with programming our wellbeing groups and one-to-one befriending. You will be a skilled people manager and effective communicator, responsible for the line management of staff and ensuring the service is represented at stakeholder and partner community events. You will be a confident facilitator, as some group delivery will be expected.

Like us, you will be passionate and knowledgeable about the role of peer support within recovery-focused perinatal mental health and the NHS Competence Framework for Mental Health Peer Support Workers. You will be experienced in supporting volunteers, providing supervision and acting as a mentor in their professional development. You will be highly organised with experience of project management in a target-driven environment.  An ability to work independently but collaboratively, to be proactive and highly organised is essential for this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 8th February (11:59pm)

Likely interview date: Tuesday 24th February

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.

The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to  work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.

This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.

Closing Date: 30th April

Chief Executive - Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, either full-time basis (37 hours per week) or part-time (30 hours per week). We are happy to discuss flexible working arrangements for part-time hours, including how these are worked across the working week.

Are you an innovative leader who will put communities and social justice at the heart of transforming how health and social care is delivered in Dorset and the south of England?

Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.

As our new Chief Executive, you will collaborate with a dedicated Board and a strong, highly motivated team focusing on the following key areas of responsibility:

• Strategic leadership: Define an ambitious, values-led strategy and deliver it, securing long-term impact alongside sustainable financial growth.
• Values leadership: Place Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them through visible leadership.
• Growth & income diversification: Lead business development to diversify income streams, winning commissioned contracts and developing social-enterprise opportunities to reduce reliance on public commissioning.
• Partnerships & advocacy: Strengthen and sustain senior-level relationships across the NHS, local authorities, commissioners and the voluntary sector; represent Help & Care across systems, media and stakeholder networks.
• Service quality & impact: Embed rigorous monitoring and evaluation so outcome evidence drives commissioning decisions, improves financial performance and enhances the organisation’s reputation.

• People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce, focused on talent development, wellbeing and accountability.
• Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery or sustainability plans as required, and ensure robust risk, compliance and governance arrangements.

Who you are:

• An experienced CEO or senior director from complex, multi-service health, social care or community organisations, with experience of developing and delivering multi-agency contracts.
• Proven track record of securing commissioned contracts, leading tendering and contract oversight, and developing income diversification, including social-enterprise opportunities.
• Comfortable driving strategic transformation and financial sustainability, with demonstrable expertise in strategic financial management.
• A values-led, collaborative and visible leader with high emotional intelligence and resilience, committed to social justice, person-centred practice and co-production; an effective public representative and mentor.

Why Help & Care?

• Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
• Shape an organisation poised for growth and greater regional influence.
• Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence

Closing date for applications: 9am, Monday 23rd February 2026. Interviews and assessments on 3rd, 4th and 5th March.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Senior Community Action Worker

Salary: £30k per annum

35 hours per week (flexible)

25 days A/L pro rata + contributory pension scheme

Birmingham Settlement is recruiting a Senior Community Action Worker to help us grow and offer more to the communities and people we serve.  Mainly based at our Sports & Community Centre (SCC), the role will help to develop, lead and manage activities that support individual and community leadership, voice and engagement in line with individual, community, and funder needs.

The role will focus on the overall management and development of the Settlement’s Sports & Community Centre to encourage active living, offering a diverse range of opportunities and learning activities to encourage physical health and wellbeing including partnerships and greater use of site facilities – the sports pitch, the gym, halls and large outside space as detailed in the job description.

An open mind, adaptability and a willingness to work flexibly along with excellent customer care skills are standard requirements that we must all always adhere to.

For an informal discussion about the role call Alex Howell. 

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH 

Closing date: 5pm Thursday 26th February 2026

Interviews: Friday 6th March 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303