Department Coordinator Jobs in Birmingham
About Focus Birmingham
Focus Birmingham is a local charity committed to transforming the lives of individuals with visual impairments and complex needs across Birmingham. Our mission is to empower people to live independently and achieve their fullest potential. As a charity, we rely on our supporters, partners and donors, volunteers, and team to help us to continue ‘Making lives better’ each day.
We’re seeking a creative, enthusiastic Supporter Engagement Coordinator to help develop and deliver fundraising campaigns, build lasting relationships with supporters, and organise events that raise awareness and funds for our work. You’ll play a key role in helping us connect with donors, volunteers, and the wider community while delivering impactful campaigns that make a real difference.
Key Responsibilities
Fundraising Campaigns
- Plan and deliver engaging fundraising activities, including events, partnerships, community fundraising, and online appeals.
- Work closely with the Income Generation and Partnerships Manager to identify new ways to raise funds.
- Create fundraising materials that reflect Focus Birmingham’s mission and values.
Supporter Engagement
- Build and maintain strong relationships with donors, supporters, and volunteers to ensure they feel valued and connected to our work.
- Coordinate and manage events, handling everything from logistics to day-of operations.
- Respond quickly and professionally to supporter inquiries, making sure they have a positive experience.
Corporate and Community Partnerships
- Build relationships with local businesses, schools, and community groups to secure sponsorships and partnerships.
- Represent Focus Birmingham at events, delivering talks and presentations to raise awareness of our work.
Administration and Reporting
- Keep accurate records of supporter information and fundraising activities in our CRM system.
- Prepare regular reports on fundraising campaigns, highlighting successes and areas to improve.
- Ensure all fundraising activities follow legal and regulatory guidelines.
Additional Duties
- Promote Focus Birmingham’s services to the local community and raise the charity’s profile.
- Contribute to team development by attending meetings and training as required, and follow all relevant policies and procedures, such as GDPR and safeguarding.
- Work to reduce costs, find new ways to generate income, and support the wider team.
- Help maintain a positive and collaborative work environment.
- Stay up to date with the services Focus Birmingham offers and ensure people are connected with the right resources.
- Take on other duties as needed to support the charity’s goals.
Key Criteria
Qualifications & Training
- Minimum of 5 GCSEs (A-C) or equivalent qualifications.
Skills & Experience
- An understanding of fundraising and marketing, including the importance of meeting income targets.
- Excellent communication and interpersonal skills, with the ability to connect with different audiences.
- Strong organisational skills and the ability to manage multiple tasks and meet deadlines.
- Familiarity with CRM systems and Microsoft Office.
- Knowledge of the charity sector and fundraising regulations is desirable.
- Experience in event planning and delivering successful events is desirable.
- Creative problem-solving skills, and the ability to come up with fresh fundraising ideas.
Personal Attributes
- Passionate about Focus Birmingham’s mission and dedicated to making a difference.
- Proactive and self-motivated, with a collaborative approach to team working.
- Adaptable, with the ability to face challenges and stay resilient.
Other Requirements
- A commitment to equality, diversity, and inclusion.
- An understanding of GDPR and confidentiality guidelines.
- Awareness of safeguarding procedures and a commitment to safeguarding service users.
- Willingness to work outside normal office hours from time to time when required.
How to Apply
If you’re excited about supporting Focus Birmingham’s work and feel you’re a good fit for the role, we’d love to hear from you.
Please review the attached recruitment pack for more details and send us a complete application form telling us why you’d be perfect for the Supporter Engagement Coordinator role.
If you have any questions, or require reasonable adjustments to support your application for this role, please reach out to us via the contact details on Focus Birmingham's website.
Focus Birmingham is an equal opportunities employer and values diversity. We welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Thank you!
Reading Strategy Coordinator - HMP Hewell
Location: Redditch
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 31st March 2025.
REF-220001
Thank you!
About the opportunity:
The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.
The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Key responsibilities of the role:
- Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
- Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
- Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
- Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
Key information:
Reports to: Communications and Media Manager
Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable)
Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.
Closing date: Sunday 23rd March 2025
Interviews: Tuesday 1st April 2025
Start date: As soon as possible
Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
Application process:
Please submit a completed application form via our website.
In the form you will be asked to reflect on the statements below:
1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.
2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.
3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
Please note, we do not accept CVs and cover letters. We only accept applications with the application form.
Registered Charity
51 - 100
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
Thank you!
Reporting to the Head of Fundraising and Engagement, this key leadership role will be pivotal in developing and implementing strategies across events, community initiatives, challenge events, individual giving, and appeals. As Senior Mass Fundraising Lead, you will grow income, foster long-term supporter relationships, and secure vital unrestricted funds to support children and families affected by neuroblastoma.
The successful postholder will lead our mass fundraising efforts to ensure they are high-impact, supporter-focused, and aligned with the charity’s mission. Whether it’s delivering memorable fundraising events, growing challenge participation, or developing and strengthening individual giving programmes, your work will play a crucial role in achieving ambitious income targets to make a meaningful difference in the fight against childhood cancer.
Who are we looking for?
We seek a dynamic and strategic mass fundraising professional with a strong track record of developing and delivering successful fundraising strategies across multiple income streams.
The ideal candidate will have:
- Extensive experience in mass fundraising – including events, community fundraising, challenge events, and individual giving.
- Proven success in developing and executing fundraising strategies to achieve ambitious income targets.
- Strong leadership skills – with the ability to inspire, manage, and develop a high-performing team.
- Exceptional communication and relationship-building abilities – effectively engaging donors, supporters, and stakeholders.
- A data-driven and innovative mindset, with experience using CRM systems to optimise fundraising strategies.
See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Wednesday 23rd April 2025
Second stage interviews: Tuesday 29th April 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Registered Charity
11 - 20
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Thank you!
Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.
You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.
With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.
Who are we looking for?
To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.
We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.
Person specification:
- Strategic thinker with significant experience of developing strategic plans to grow and optimise high-value fundraising.
- Expert knowledge of philanthropy fundraising methodology and current philanthropic trends.
- Experience writing successful five/six-figure high-value proposals to corporates and trusts and foundations.
- Good planning and organisation skills with the ability to manage multiple activities with conflicting demands and meet deadlines.
- Proven ability to motivate and influence others.
- Demonstrable success in stewarding supporters/donors, corporate partners, and trusts and foundations.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Tuesday 22nd April 2025
Second stage interviews: Tuesday 29th April 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Registered Charity
11 - 20
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Thank you!
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make an Impact: Join us as a Sale and Marketing Executive at NFER
As a Sales and Marketing Executive, you’ll play a crucial role in promoting our assessments, engaging with schools, and driving revenue growth through targeted campaigns. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting impact.
Salary: £30,000–£34,000 per annum (non-negotiable)
Annual Leave: 30 days plus 4 paid closure days and bank holidays
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
Flexible Working: Hybrid setup with 1 day a month in Slough office, full-time (35 hours). Also open to flexible working from day 1 including compressed hours and job share.
JOB DESCRIPTION
As a Sales and Marketing Executive, you’ll be at the heart of our collaborative Product Marketing team, working together to engage schools, build lasting relationships, and promote our assessment solutions. You'll be part of a supportive and motivated team that shares ideas, celebrates successes, and works towards a common goal.
This role is perfect for someone who thrives in a team-oriented environment, is eager to drive revenue, and enjoys building strong customer relationships while delivering creative and effective marketing campaigns.
Key Responsibilities:
• Support sales activities – engage with schools, provide quotes, and manage customer queries.
• Drive marketing campaigns – create compelling content, manage social media, and optimise digital channels.
• Coordinate events – organise webinars, school engagement activities, and product launches.
• Analyse market insights – use data to refine strategies, improve engagement, and enhance product positioning.
• Maintain compliance – ensure GDPR and ethical marketing standards are met.
PERSON SPECIFCATION
Essential Skills and Experience:
- Experience in sales and marketing, preferably within education or a related sector but not essential.
- Strong communication and writing skills – you can create engaging content for diverse audiences.
- Excellent organisational skills – able to manage multiple tasks and prioritise effectively.
- Confidence with digital platforms – social media, email marketing, Google Ads, and CRM tools.
- Analytical mindset – comfortable working with data and reporting on campaign effectiveness.
Other roles you may have experience of include: Sales executive, Marketing executive, sales and marketing coordinator, CRM executive, junior marketing officer.
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 17th March 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.