Department coordinator jobs in birmingham

Job Title: Corporate Volunteering Coordinator

Location: Birmingham, B24 8HZ

Hours: Full Time, 37.5 hours per week

Salary: £27034 per annum

We host hundreds of corporate volunteering sessions each year, giving businesses the chance to make a real impact while supporting our work. These sessions are also an important source of income for FareShare Midlands.

The Role

We’re looking for a confident and organised Corporate Volunteering Coordinator to ensure our corporate volunteering sessions run smoothly and leave a lasting impression. You’ll be the main point of contact for companies before, during and after their visit — managing bookings, welcoming groups on site, supporting activity throughout the day, and gathering feedback to help grow and strengthen these relationships.

Key Responsibilities

• Coordinate all aspects of corporate volunteering and room bookings — enquiries, scheduling, confirmations and follow-up.
• Communicate clearly with company contacts to ensure their visit meets expectations and supports FareShare Midland’s objectives.
• Ensure the hosting space is well-prepared and fit for purpose, with all facilities ready (e.g. tea, coffee, refreshments, signage and equipment).
• Act as the main host throughout the visit, navigating the day for corporate volunteers and ensuring a smooth, engaging and positive experience from start to finish.
• Prepare for each session, liaising with Warehouse and Kitchen teams to ensure activities and resources are ready.
• Meet, brief and host visiting groups, providing a friendly welcome and clear information about safety and impact.
• Be present throughout the day to support participants and ensure a positive experience.
• Collect feedback and share outcomes to maintain and build relationships with corporate partners.
• Keep accurate records of bookings, attendance and feedback, and report on activity as required.
• Contribute ideas to continually improve volunteer experience and help monetise corporate relationships.
• Work closely with the Fundraising team to identify opportunities for deeper engagement or repeat visits.
• Provide feedback and insight from corporate visits to inform relationship management and partnership growth.
• Support the collection of impact data and stories to demonstrate the value of corporate volunteering for partners and FareShare Midlands.
• Liaise with internal teams to coordinate logistics, communications, and storytelling around corporate volunteering activities.

Person Specification

Skills & Experience

Essential:

• Excellent organisational and coordination skills.
• Strong communicator with confidence leading and engaging groups.
• Friendly, professional and customer-focused.
• Good attention to detail and ability to manage multiple tasks.
• Flexible and hands-on approach, comfortable working in busy environments.
• Competent using Microsoft Office and simple databases.
• Strong team player with ability to collaborate across departments

Desirable:

• Experience in volunteer coordination, events, customer service or corporate engagement.
• Knowledge of the charity or CSR sector.
• Understanding of health and safety in volunteer or warehouse settings.

How to Apply

 To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

The closing date for applications is Monday 24th November 2025.

Estates Co-ordinator

Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP 

Salary: £14,736 per annum (pro-rata of £24,570 FTE) – negotiable depending on experience 

Hours: 22.5 hours per week 

Contract: Permanent 

Application Deadline: 21/11/2025.  Interviews will be held on a rolling basis  (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).  

Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation. 

About Us

At the Wildlife Trust for Birmingham and the Black Country, we’re on a mission to create a Wilder Birmingham and Black Country. The Estates Co-ordinator plays a vital role in supporting our teams and ensuring the smooth operation of our two environmental centres. This role is key to maintaining a safe, welcoming, and professional environment for colleagues and visitors alike.

About the Role

We’re looking for a proactive and organised Estates Co-ordinator to oversee the day-to-day running of our buildings and provide essential support to our wider teams. You’ll work closely with colleagues and contractors to ensure our offices are well-maintained and efficient.

You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with regular work at our EcoPark site in Small Heath and occasional travel across the region and nationally.

Key Responsibilities

· Facilities Management: Oversee the day-to-day operation and maintenance of two environmental centre buildings, including minor repairs and coordinating contractors.

· Health & Safety Compliance: Support implementation of health and safety policies, including fire safety, first aid provision, and compliance monitoring.

· Contractor & Supplier Coordination: Manage relationships with external suppliers and contractors, ensuring value for money and sustainability.

· Asset & Equipment Oversight: Maintain asset registers, coordinate waste disposal, and ensure timely servicing or replacement of estate equipment.

· Security Management: Act as a keyholder, oversee site security, manage CCTV and alarm systems, and support emergency planning.

· Utilities & Financial Admin: Monitor utilities, provide meter readings, check bills, and manage petty cash systems.

· IT & AV Support: Provide basic troubleshooting or liaison with IT support and assist with AV setup for meetings and events.

· General Support & Representation: Assist with room setups, attend events, support Trust strategies, and act as a positive ambassador for the organisation.

About You

· Highly organised with excellent attention to detail

· Able to manage multiple priorities in a busy environment

· Confident using Microsoft Office, especially Excel and Outlook

· Strong communication skills and able to work independently

· Experience in the charity sector is desirable

· Full UK driving licence and access to a car is required

What We Offer

· A chance to make a real impact in local communities and the natural environment

· A supportive and inclusive team culture

· Flexible working arrangements

· Opportunities for professional development

How to Apply

We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly. 

Equal Opportunities

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.

Insights and Impact Manager £41,738 

The Role 

Are you passionate about putting girls' voices at the heart of programme design? We're looking for a collaborative and data-informed Insights and Impact Manager to bring research, evidence and learning into our work at GFS. You'll design and lead monitoring, evaluation and learning (MEL) across all programmes, build systems to gather insight from girls and young women, and ensure their experiences directly shape our delivery and strategy. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• 25 days annual leave (pro rata), plus bank holidays 
•  Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   
•  24-hour access to Employee Assistance Programme 
•  Season ticket loan 
•  Annual EDI Learning Days 
• Study time to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Thursday 20th November 2025 

• Interviews: Thursday 4th December 2025 and Friday 5th December

The Way Youth Zone is looking to recruit a Fundraising Coordinator to support the growth and sustainability of the charity’s income by coordinating and delivering a range of fundraising initiatives. The role has a particular focus on corporate engagement, individual giving, fundraising events and appeals, and community fundraising activities. What’s essential is that you love what you do. We want you to enjoy coming to work every day and to care deeply about your role, your colleagues, and the young people we support. If you are motivated, creative, and confident in driving fundraising initiatives, we would love to hear from you.

Key Duties & Responsibilities
 1. Support the planning and delivery of fundraising campaigns, helping to drive engagement across staff, volunteers, and supporters, and coordinating promotional actvities to maximise participation and income.
2. Assist the Corporate Partnerships Manager in developing and maintaining relationships with corporate supporters, focusing on Charity of the Year partnerships, employee fundraising, payroll giving, and corporate events.
3. Represent The Way Youth Zone at selected external community events and networking opportunities, acting as a positive ambassador to promote fundraising initiatives, and build relationships with potential supporters.
4. Coordinate internal and external fundraising events, including recruiting participants, providing fundraising guidance, sourcing raffle prizes and gifts in kind, and supporting event logistics.
5. Assist with development of an individual giving pipeline, supporting donor acquisition, stewardship, and retention through regular communications, appeals, and relationship-building activities.
6. Maintain accurate records of fundraising actvities and donor interactions using the Salesforce CRM system, ensuring data integrity and compliance with GDPR.
7. Contribute ideas and feedback to support the development of fundraising plans and improve supporter engagement, drawing on insights from campaigns and events.

Required Qualifications / Experience
 Compulsory
1. Strong communication and interpersonal skills, with the ability to build and maintain relationships with a range of stakeholders. 2. Excellent organisa1onal skills, including the ability to manage multiple tasks, meet deadlines, and support events.
3. Experience using digital tools, including Microsoft Office and CRM systems (e.g. Salesforce), or a willingness to learn.
4. Demonstrable transferable skills from roles in customer service, sales, marketing, events, or community engagement.

Desirable
1. Experience supporting fundraising or income generation, either professionally or through volunteering.
2. Understanding of individual giving and donor stewardship, or experience in customer relationship management.
3. Knowledge of corporate engagement, such as employee fundraising, sponsorship, or partnership development.
4. Familiarity with the charity sector, fundraising regulations, or the Fundraising Code of Practice.

Skills & Competencies
1. Relationship Building – Able to develop and maintain positive relationships with individual donors, corporate partners, and community stakeholders.
2. Communication Skills – Confident and clear communicator, both written and verbal, with the ability to tailor messages to different audiences.
3. Organisation & Time Management – Skilled at managing multiple tasks, prioritising workload, and meeting deadlines, especially around events and campaigns.
4. Initiative & Problem Solving – Proactive in identifying opportunies and resolving challenges, with a flexible and solutions-focused approach.
5. Digital Literacy – Comfortable using CRM systems (e.g. Salesforce), Microsoft Office, and Canva to support fundraising and communication.
6. Teamwork & Collaboration – Works well with others, contributes to a positive team culture, and supports shared goals across departments.
7. Creativity & Campaign Thinking – Able to contribute ideas for fundraising campaigns and supporter engagement, with an understanding of what motivates giving.
8. Attention to Detail – Accurate in record-keeping, donor communications, and event coordination, ensuring a professional and trustworthy supporter experience.

Accountability & Success Measures 
We define accountability as taking ownership of your responsibilities, being equipped and empowered to fulfil your role, and continuously reflecting and adapting through self-awareness to grow and support others. In this role, success looks like: 
1. Fundraising campaigns and events are delivered smoothly and on time, with strong participation and positive feedback from supporters, meeting income targets and satisfactory supporter engagement. 2. Increased levels of employee fundraising and corporate engagement, including the successful delivery of Charity of the Year partnerships, payroll giving initiatives, and well-supported corporate events. 3. A growing and well-managed individual giving pipeline, with improved donor retention, regular giving, and consistent stewardship communications. 4. Increased levels of schools/community fundraising participation, including schools fundraising campaigns and initiatives. 

You will be accountable for: 
• Meeting income targets across individual giving, corporate fundraising, and fundraising campaigns (e.g. Paint the City Pink) • Growth in donor engagement and retention 
• Increased participation in employee fundraising and corporate events 
• Maintaining accurate records of donor and fundraising activity in Salesforce 
• Providing regular updates and insights to the Corporate Partnerships Manager and wider team 
• Supporting evaluation of campaign performance and donor engagement 
• Supporting cross-team collaboration to enhance fundraising impact 
• Helping to foster a proactive, inclusive, and mission-driven team culture Equal Opportunity Statement The Way Youth Zone is committed to being an inclusive employer. We welcome applications from all backgrounds and communities, and we’re proud to be youth-led in everything we do. We welcome applications from people with relevant experience as well as those with transferable skills from different sectors who can bring fresh ideas and energy to the role.

The role is office-based, 40 hours per week, flexible working hours. 

Prison Facilitator - HMP Swinfen Hall

Location: Swinfen

Department: Prison delivery

Salary: £16,964

Hours: 21 hours/ 3 days per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st March 2026 with the possibility of contract extension subject to funding.

‍Interviews are planned for the week commencing 24th November 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 767

This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.

We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.

The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.

Job Description

About the Role

The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.

RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.

Purpose of the Role

The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.

Main Duties and Responsibilities

Client Support & Case Management:

• Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
• Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
• Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
• Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
• Support families with housing, welfare benefits, education, healthcare, and employment.
• Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
• Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
• Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
• Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.

Integration & Independence:

• Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
• Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
• Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
• Encourage social integration by organising outings and community events to foster connections with local services and other refugees.

Partnership Working & Community Engagement:

• Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
• Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
• Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.

Administrative & Reporting Duties:

• Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
• Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
• Contribute to the development and improvement of services based on monitoring and evaluation feedback.

General Responsibilities:

• Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
• Attend team meetings, training sessions, and contribute to service development initiatives.
• Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
• Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.

Person Specification

Essential:

• Experience working with vulnerable individuals, particularly refugees or migrants.
• Strong understanding of the challenge’s refugees faces during resettlement and integration.
• Proven ability to manage a caseload and create detailed support plans.
• Experience in working with external agencies and coordinating services for clients.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
• Ability to manage sensitive and complex cases with a person-centred approach.
• Knowledge of UK welfare benefits, housing rights, and immigration services.
• Ability to maintain accurate records and use IT systems to document casework.
• Cultural competence and a commitment to diversity, equality, and inclusion.
• Ability to work flexibly and independently, including delivering outreach services.
• Fluent in Farsi/Pashto and English.

Desirable:

• Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
• Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
• Experience in delivering outreach support to families in their homes and community settings.
• Full UK driving licence and access to a car.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Prison Facilitator - Bank Staff

Shannon Trust Prison Facilitator (bank staff)

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the west midlands region who is able to travel to cover sites in the wider area too. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.

This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised. 

Closing date: 4th December 2025

Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.

REF-224 810