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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Deputy Charity Shop Manager
Leeds, West Yorkshire
Part time (30 hours), with flexibility for sickness and holiday cover
We are committed to paying the Real Living Wage.
About Us
Yorkshire Cancer Research is the largest independent regional cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.
Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team, and a number of new roles are being created. As such, we are now looking for a Deputy Charity Shop Manager to support our Retail and Operations team.
The Benefits
We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, free onsite parking and a whole lot more.
The Role
As a Deputy Charity Shop Manager, you will play an active part in running our shop in Leeds, supporting the Shop Manager in implementing processes and ways of working.
You will support the Shop Manager in leading a team of volunteers to raise funds to invest in achieving the charity’s strategic goal to save 2,000 lives each year, portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
- Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
- Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
- Manage the efficient and effective day-to-day operation of the shop in the absence of the Shop Manager.
- Assist the Shop Manager to ensure the shop is presented to the highest standards with attractive visual merchandising and attractive window displays.
- Support the Shop Manager to ensure that all charity policies, shop standards and operating procedures are communicated effectively to all volunteers and are maintained and followed in a consistent manner.
- Prepare and complete all shop administration in the absence of the Shop Manager including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
- Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
About You
To be considered for this role, you will need:
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Experience of managing people/volunteers including recruitment and development.
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Previous retail experience in charity sector or commercial sector is desirable.
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To ideally be educated to GCSE or equivalent.
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To be highly organised with good time management skills and the ability to prioritise workload and meet deadlines.
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Excellent communication and interpersonal skills with the ability to motivate self and others.
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The ability to use own initiative.
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To be resilient and adaptable to change.
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Demonstrably strong planning, guiding and motivation skills with a desire to successfully achieve targeted income is desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 25 March 2024. Please read our privacy notice before applying.
The charity is a responsible and flexible employer. We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research exists so that more pe...
Read moreThe client requests no contact from agencies or media sales.
We are seeking a Deputy Chief Executive Officer to lead the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a senior leadership role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO) with the expectation of becoming the CEO when the current CEO retires, upon satisfactory appraisals. Salary to be reviewed after initial 6 month probation period.
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Responsibilities of this role include:
General Operations and Office Management
To support the CEO in ensuring systems and processes run efficiently, with responsibility for:
- general office management, including overseeing general secretarial and administrative support
- oversight and management of the office building including leases, insurance, health and safety, maintenance and security
- oversee the management of the CRM system
- oversee the purchasing of merchandise and sales of our products
- preparation of the annual report, under the supervision of the CEO
- undertaking routine office tasks where needed
Stakeholder Relations
To support the CEO in:
- fostering good relationships with other charities, organisations and research groups
- supporting beneficiaries
- liaising with patrons, trustees and supporting continued engagement
- gathering data on beneficiary support for example data from our online community, helpline use, website visits etc.
Fundraising and Donor Management
To lead on:
- working closely with fundraising team including planning and delivery of fundraising events
- managing donor relationships and implementing fundraising strategies
- conference organisation under the supervision of the CEO
Finance
To oversee:
- the preparation and maintenance of the financial accounts
- membership payments
- the management of Testing Commission and other commission
- the management of other income
IT and Digital Communications
With responsibility for:
- oversight of the maintenance of the charity’s website, social media accounts and other digital communication channels
- working closely with the CEO on continued development of the website
- management of effective IT and phone systems
- managing and maintaining the technology and systems infrastructure including software and hardware
People Management:
With responsibility for:
- leading on the recruitment, management and supervision of volunteers
- leading on the recruitment and line management of staff
Governance and Compliance
To lead on:
- support for the Board by setting Board meeting dates, preparing Board meeting papers, agendas and minutes, and liaising directly with Board members, in close collaboration with the CEO
- maintaining and updating the suite of governance policies to ensure Thyroid UK is at all times compliant with legal requirements and, where possible, best practices
- identifying opportunities to improve policies and procedures
- GDPR compliance in the role of GDPR Officer
- Strategic planning – participating in the development and execution of the charity’s strategic plan, helping to define the charity’s goals objectives and initiatives
- Organising webinars to meet our strategic goals
Skills
Skills required to be successful in this role include:
- Excellent organisational skills with attention to detail
- Excellent verbal and written communication skills
- A collaborative working style
- Ability to lead and motivate a small team
- Good problem solving and decision making skills
- Ability to prioritise and delegate tasks and establish clear lines of accountability
- Strong understanding of business operations and workplace legislation
- Ability to work with flexibility and adapt to changing circumstances
- High standard of literacy and numeracy
Experience
We are looking for someone with experience of working in a similar or related role in a small charity.
Essential
- Experience leading and motivating a small team, including recruitment and performance management
- Experience/knowledge of the voluntary sector including charity governance
- Experience of budget and financial management
- Experience of planning and project management
- Experience managing meetings, including co-ordinating attendees, agenda preparation and minute taking
Desirable
- Experience/knowledge of fundraising
- Experience with CRM databases
- Experience implementing digital technology to improve operations
- Experience/understanding of buildings and facilities management
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Charity Shop Manager
Thirsk, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Charity Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
We are currently looking for a Shop Manager who will run our brand-new shop in Thirsk.
Initially, you will have the opportunity to play a key role in setting up our new shop, recruiting volunteers, and making plans to ensure the shop is ready to open. You will then ensure the smooth running of the shop long-term.
You will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
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Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
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Be responsible for ensuring the team are working towards achieving all key performance indicators.
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Be responsible for line managing the Deputy Shop Manager, work together to ensure there is management cover and sufficient volunteers to operate all trading hours.
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Ensure accurate accounting and handling of assets (items donated and money received).
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Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be ideally educated to A Level or equivalent.
-
To have experience of managing people/volunteers including recruitment and development.
-
To have previous retail experience in charity sector or commercial sector is desirable.
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To have experience of meeting and exceeding targets within a retail environment.
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To have experience of opening a new shop is desirable.
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To be highly organised with good time management skills.
-
To be able to prioritise workload and meet deadlines.
-
To have excellent communication and interpersonal skills.
-
To be able to motivate self and others.
-
To be resilient and adaptable to change.
-
To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
-
To be able to travel across the Yorkshire region.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 1 April 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research exists so that more pe...
Read moreThe client requests no contact from agencies or media sales.