Deputy Membership Coordinator Jobs
Are you passionate about driving meaningful change through operational excellence?
The University of Warwick is seeking a talented Department Coordinator to join their dedicated and collaborative Alumni and Supporter Engagement team.
Job Title: Department Coordinator
Reports to: Deputy Director of Development (Alumni and Supporter Engagement)
Location: University of Warwick, Coventry, UK
Salary: £25,138 to £28,759
Contract Type: Permanent
Hours: Full-time, flexible for the right candidate, with hybrid working (2-3 days in the office)
Benefits: Generous pension scheme, 26 days annual leave, excellent maternity and paternity leave, access to the Employee Assistance Programme (EAP), dental cash plans, comprehensive medical insurance, eye care provisions, discounted gym campus membership, hire bike schemes, and additional employee discounts.
About the University of Warwick:
It is a vibrant and globally recognised research institution, consistently ranked among the top universities in the UK and worldwide. Their stunning campus, nestled on the outskirts of Coventry, is a vibrant mix of cultures, ideas, and innovation. They are committed to excellence in teaching, research, and engagement and take pride in their reputation for pushing boundaries and making a real-world impact.
About the role:
As the key operational support and personal assistant to the Deputy Director of Development, you'll play a vital role in ensuring the smooth functioning of operations. Your responsibilities will encompass a wide range of tasks, from assisting with human resources and office administration to contributing to strategic planning efforts.
Role Highlights will include:
- Provide dedicated support as a PA to the Deputy Director of Development.
- Organise meetings, agendas, and presentations.
- Facilitate and coordinate personnel processes including recruitment and onboarding.
- Coordinate planning processes, risk assessments and departmental submissions.
- Function as secretary where required for department groups.
- Provide support and guidance to other team administrators.
- Coordinate training sessions and meetings as needed.
- May include handling office budgets and expenses.
- Act as coordinator for office space and resources, including Health and Safety assessments.
About you:
You will be able to demonstrate a successful track record in a similar role. You will bring adept administrative skills, strong organisational abilities, attention to detail, and problem-solving capabilities. You will have exceptional interpersonal skills, confidentiality, ability to work dynamic environment and embody a proactive team spirit. In addition, you will acquire strong IT proficiency and commitment to ownership and delivery, which will make you well-positioned to excel in a collaborative and dynamic environment. Most importantly, you will be a positive advocate for the core values of the Alumni and Supporter Engagement Team: Making a difference, Collaboration, Solution-focused mindset, and Passion for learning.
Why this role?
Joining the University of Warwick means more than just a job; it's an opportunity to thrive in a culture that prioritises growth, support, and collaboration. Their friendly, flexible, and kind office environment empowers everyone to excel, fostering continuous growth and innovation. As part of their dynamic and inclusive community, your contributions will be valued, and your professional and personal growth will be supported every step of the way.
If you are ready to make a meaningful contribution and thrive in a vibrant team, we would love to hear from you.
To find out more about this role, please get in touch with Priya Vencatasawmy to receive further information and check out the team's Recruitment Website at Recruitment in Development and Alumni Engagement to see behind the scenes in DAE.
Closing Date: 17th of April 2024
First Stage Interview: 24th of April 2024
Second Stage Interview: 26th of April 2024
Charity People actively advocates for equality, diversity, and inclusion. We match candidates' skills and experiences with charity needs, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Our commitment to diversity drives outstanding outcomes for the charities we collaborate with.
We are looking for an exceptional person to lead and manage YMCA East Surrey’s Emotional Wellbeing and Mental Health services for children and young people. If you are committed to make a positive difference in the lives of children and young people - and the staff that support them, we would love to hear from you.
Job Purpose:
To be responsible for the strategic and operational management and effective delivery of multi-disciplinary Emotional Wellbeing and Mental Health (EWMH) services for children and young people. The aim of the services managed by this post is to provide EWMH support to children and families to help to belong, contribute and thrive within East Surrey.
Background to role:
This post sits within YMCAES’s Children and Young People Emotional Wellbeing and Mental Health team. YMCAES is contracted by Surrey Wellbeing Partnership via a joint commission from Surrey County Council and Surrey and Borders Partnership NHS Trust. YMCAES is one of the largest providers with a contract value over £1.2m
Job Description
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist EWMH services for children and young people ensuring an effective co-ordinated offer for these families is in place.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of EWMH services.
– To provide line management to the Service Managers and named roles above and work with them to ensure they provide an effective service to children, young people and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes.
– To have lead responsibility for ensuring EWMH services operates in a way which safeguards children and adults and is fully compliant with safeguarding policy and procedure
– Understand and manage risk and safeguarding issues across the team, being the named lead and providing advice on guidance on all risk and safeguarding issues and escalating cases to DSLs as appropriate.
– To ensure that the health and safety of all families, children, young people, staff and volunteers is properly addressed and enforced through appropriate policies and procedures including risk assessments for all areas and activities
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory and professional requirements
– To ensure that key relationships and business processes are in place to improve outcomes for children, young people and families.
– Work with the Development Manager to support the Managers and Coordinators to write funding bids and reports for new and existing work.
– To ensure EWMH services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies for EWMH team and processes are up to date and fit for purpose
– To work with CEO (Director of SWP) Head of CYP and Head of Finance to agree an annual budget for EWMH services and to play a role in negotiating annual funding settlement through the SWP contract.
– Work collaboratively with colleagues to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
– Maintain up-to-date and detailed knowledge about and relationships with commissioners of services including but not limited to Surrey CC, Surrey Heartlands ICB and various Borough Councils
– Ensure accurate monitoring and reporting of EWMH service delivery output, outcomes and targets.
– Represent YMCAES EWMH services on a variety of external forums including Surrey Wellbeing Partnership and Surrey and Borders Partnership NHS Foundation Trust.
Training and Development
– Ensure the effective Safer Recruitment and retention of EWMH working with HR colleagues and Head of CYP as appropriate.
– Contribute to an in-house training programme for EWMH staff, CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners.
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities in EWMH services. –
Attend CYP Advisory Group and Team Meetings and give presentations and input as required.
Buildings and Infrastructure
– Ensure buildings and facilities for the delivery of EWMH services are fit for purpose including the Phoenix Youth Centre reporting to SCC and effective working with statutory and voluntary sector partners with the support of the YMCAES Central Services Facilities team. Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
Salary:
£46,000 to £50,000 per annum deplending on qualifications and experience
Hours of Work:
35 hours per week, Monday to Friday with an hours unpaid break
Location:
YMCA Phoenix Yourth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB with flexible working
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years’ service to a maximum of six weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Sports and Community Centre. YMCA East Surrey also operates a Cycle to Work Scheme.
Pension - There is a YMCA East Surrey pension scheme - details available on request.
Closing date and interviews
The closing date is Monday 8th April 2024 at 5pm with interviews to be held on Monday 15th April 2024.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Head of Public Affairs and Advocacy to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £40,560 - £45,000 per annum depending on experience.
NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.
About the role:
The role of Head of Public Affairs and Advocacy would suit candidates who are visionary leaders, passionate about transforming education and governance across England. NGA are looking for a candidate who will be able to innovate and enhance our current outreach and influence at national level, maintaining NGA’s reputation as the go-to authoritative voice on school and trust governance. As the role is new to the organisation, the ideal candidate will have considerable experience of developing an external affairs programme and leading on parliamentary work, harnessing the voice of NGA members to develop the advocacy strategies. Excellent project management and communications skills and the ability to work to strict deadlines are essential.
Benefits of working for NGA:
- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards
Key responsibilities of our Head of Public Affairs and Advocacy:
- Development and delivery of programme of advocacy and influence
- Craft and implement effective strategies to influence national education and governance related policy and practice, working closely with NGA’s chief executive and Deputy chief executive
- Maintain effective oversight of NGA’s PR activity
- Ensuring NGA positions, research findings and recommendations are well defined and effectively articulated through impactful messaging
- Ensure invitations to address external events are taken by and used to their best extent to further governance practice and our policy positions
- Oversight and development of NGA’s campaigns
- Lead of the development and, with the Senior Policy Officer, the delivery of NGA’s specific campaigns to influence policy and practice for example NGA’s Visible Governance, Funding the Future 2024 and Everyone on Board campaigns
- Managing NGA’s parliamentary work
- Establish a strategy for NGA’s parliamentary focus, driving NGA’s political engagement and related activities
- Monitor parliamentary business on a weekly basis to identify issues arising and opportunities to engage parliamentarians in discussion and debate about education policy and school governance
- Oversight of NGA Member voice and events
- Working with NGA’s Event Coordinator and SLT to ensure plans are in place, implemented effectively to budget and events evaluated to ensure member voice is both heard and acted upon
- Oversight of NGA’s webinar and podcast programme, ensuring these engage members and the wider sector on NGA’s policy and practice priorities and messaging
- Contributing to NGA’s policy, information and research work
What we’re looking for in our ideal Head of Public Affairs and Advocacy:
- Experience in public affairs, developing and implementing impactful external affairs strategies
- Experience of influencing public policy and/or parliamentary business
- Educated to degree level or equivalent, or similar ability gained through work experience relevant to the role
- Excellent understanding of local and national government, political and legislative processes
- Excellent verbal and written communication skills, including a proven ability to write confidently and concisely for a variety of audiences
- Strong interpersonal skills to build and maintain relationships with diverse stakeholders including members, partners and officials
- Analytical mindset with the ability to interpret data and metrics
- Proficiency in Microsoft Office, social media and media monitoring tools
Closing date: Wednesday 24 April at 9am
Interview Date: Wednesday 8 May
We will aim to offer alternative dates if shortlisted candidates are unavailable on this date.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
If you feel that you are the right candidate for the role as our Head of Public Affairs and Advocacy or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.
Salary: £61,713 to £66,580 inclusive annual salary + up to 19.7 percent employer pension contribution
Contract: Permanent, full-time (37 hours per week)
Hours: Flexible working options (including hybrid)
There is no single definition but Governance is without question essential
If the above resonates and has piqued your interest it is likely that their Monitoring Officer role is the right opportunity for you.
About the role
Good governance is essential for positive working with staff, Councillors and our residents. For our client, you will be a key part of the Statutory Officer team and the wider Senior Leadership. You will be integral to ensuring high standards of governance and compliance. When leading their Constitution Committee, you will ensure that their Constitution is fit for robust and timely decision-making.
In addition to working with the teams and Councillors, their partner in legal shared services, they are keen that the person appointed will be their Deputy Monitoring Officer. You will support their Monitoring Officer, with expert advice and your presence at Council Cabinet and Council meetings.
About you
You will need to demonstrate a thorough knowledge of constitutional matters in local government supported by a practical and decisive working knowledge of the relevant legislation. Whilst you do not need to be a qualified lawyer, you will need to demonstrate strong legal knowledge in order to provide robust advice on the lawfulness of decisions and respond appropriately to any concerns.
In addition to working within a great team and a comprehensive salary you will have access to:
• 30.5 days annual leave + bank holidays
• Local Government Pension Scheme with current employer contribution of up to 19.7 per cent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits through an online platform
To apply
Please select the apply button on the vacancy and follow the steps below:
Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.
Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.
A detailed job description and person specification are published in the advert for the relevant role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
You may have experience in the following: Compliance Specialist, Quality Assurance Analyst, Inspection Coordinator, Surveillance Officer, Risk Analyst, Performance Auditor, Control Inspector, Evaluation Coordinator, Observance Coordinator, Oversight Analyst, Tracking Specialist, Verification Officer, Surveillance Coordinator
REF-212638
ABOUT THE ROLE
We are currently hiring a Service Manager to lead multiple services across Royal Borough of Kensington and Chelsea (RBKC). You will be responsible for delivering the highest standards of service quality, performance, and improvements across your service through excellent leadership and embodiment of the values of the organisation. You will ensuring the full contract and regulatory compliance is followed, and support the Head of Service in the implementation and delivery of service monitoring and development. You will contribute to the strategic direction of local services.
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
ABOUT THE SERVICE
You will manage a service which spans across RBKC providing 154 units of accommodation to people experiencing homelessness and have complex needs. Commissioned by RBKC, the services range from 24 hour supported accommodation, to self contained flats with visiting support.
As the service manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
The Youth Services Manager is a key senior position leading on the design and delivery of Caring in Bristol’s services tailored to 16-25 year olds. The postholder also acts as the safeguarding lead for the organisation.
Our youth services take a person-centred relational approach. Our youth team stand alongside young people, working together to tackle the barriers to stable housing. This role also has the exciting opportunity to shape our innovative new small-scale accommodation provision.
As the Youth Services Manager you will play a key role in developing our work supporting young adults that prevents or stops the development of a homelessness crisis.
There are two key services which this role would oversee:
· “Project Z” - Ongoing one-to-one floating support by specialist youth practitioners for 16-25 year olds, many of whom will be experiencing multiple disadvantage; a key objective is building trusting relationships that can help to facilitate positive change.
· “Z House” - A project launching in Spring 2024; an innovative new model for short term youth accommodation for 18-25 year olds in Bristol, delivered primarily by community volunteers. We are in the final stages of constructing the space and the initial service design, with the aim to pilot the concept for the next 12 months.
Both services incorporate group work, drop-in activities and co-production to ensure we are making them accessible to young people who may not usually participate in more traditional support models.
The role will work closely with our other operational managers to ensure that our volunteer management, data systems and performance monitoring are best practice.
The role will have line management responsibility for project staff including the Senior Youth Practitioner, Shelter Coordinator and some oversight of volunteers.
KEY RESPONSIBILITIES
- Lead on the coordination, delivery and development of our youth-focused services.
- Leadership of the youth services staff team, providing line management, pastoral support, supervision and development opportunities.
- Develop effective collaborative networks and partnerships with relevant organisations that support young people in Bristol, promote the broader work of CiB, act as a representative of the charity.
- Work closely with the Head of Operations and Prevention Services Manager to develop a consistent approach and operational resilience, including participating in the on-call support rota for all services.
- Act as the Safeguarding Lead for Caring in Bristol, with the support of the Head of Operations and Deputy Safeguarding Lead, providing organisation-wide support and advice to ensure concerns are captured, acted upon and escalated where necessary.
For the full specification and Skills/Experience required, download the job description or find it on our website.
To apply please fill in the attached application form and send via email to us with the subject line Prevention Services Manager
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Willow Burn Hospice is currently seeking a Retail Operations Manager to join our dedicated retail team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham.
The role of Retail Operations Manager has overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
Job Purpose
- Overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
- To promote the ideals of Willow Burn Hospice (WBH) and be a positive ambassador.
- Ensure all shop opening hours are covered and co-ordinating shop cover when the Managers and Deputy Managers are unable to organise cover for each other or volunteers.
- Contribute to the income generation targets of WBH to achieve maximum profit and sales targets through retail outlets.
- Work with the Head of Fundraising and Marketing on the development of retail portfolio including shops and merchandise.
- Ensure WBH’s policies and procedures are adhered to at all times