Deputy operations director jobs in Birmingham
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We are 4 Day Week employer
Purpose of the role
Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages. We are committed to changing attitudes, challenging prejudice and championing equality.
We are seeking an exceptional, values-driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This is a pivotal senior role responsible for ensuring the delivery of safe, high-quality, innovative and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.
Reporting to the Deputy Chief Executive and working as part of the senior leadership team, you will lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services. You will oversee an allocated portfolio of services and contracts alongside providing leadership to the Head of Clinical Operations.
You will drive operational excellence through robust performance frameworks and continuous improvement, lead the mobilisation of new services, and provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.
With substantial experience of leading complex healthcare or public health services, you will bring strong strategic, analytical and leadership skills, alongside a commitment to delivering outstanding, person-centred care and fostering a culture of accountability and inclusion.
Essential criteria
- Significant senior operational leadership experience within healthcare, public health or related services.
- Significant experience of providing strategic operational leadership across complex, multi-site healthcare or public health services.
- Proven experience of delivering high quality services within complex contractual and regulatory environments.
- Experience of leading organisational change, service transformation and operational improvement programmes.
- Experience of budget management and financial oversight across multiple services.
- Demonstrable experience of working collaboratively with commissioners, partners and senior stakeholders.
- Experience of contract mobilisation, redesign and performance improvement.
- Experience of leading high-performing teams through periods of change and growth.
- Experience of accountability for organisation-wide operational performance, governance and service improvement.
- Experience of managing complex complaints, incidents and operational risk.
- Experience of supporting complex staffing and workforce management issues.
- Experience of developing and managing external stakeholder and subcontractor relationships.
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full-Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
- Salary: £72,000
- Closing date: 30th May 2026
- First stage interviews: 10 June 2026
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Thank you!
The Senior Evidence & Evaluation Manager will sit within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
You will:
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lead the design, commissioning and management of impact evaluations, including RCTs and QEDs. This will include feasibility or developmental work where interventions are not yet ready for full impact evaluation.
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work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates to assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
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contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
In addition, you will lead other aspects of the team’s commissioning. This may include developing policies and processes, supporting the Heads of Evaluation to strengthen commissioning practice.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our job recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
Registered Charity
51 - 100
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Thank you!
Job title:Senior Team Administrator
Reports to: Chief Executive
Line reports: Work experience/interns (occasional)
Location:Birmingham, London or Manchester (minimum 40% office-based, with regular travel to London)
Salary:£32,000 to £35,000 out of London, £34,500 to £37,500 in London (pro-rata if part-time); salary scales under review
Hours: Full-time 37.5 per week (part-time 30 hours welcome, minimum four days, including Tuesdays)
Contract: Permanent
Overall purpose
Reporting to the Chief Executive, the Senior Team Administrator will take responsibility for managing the administrative requirements relating to the governance of the charity and of the senior staff team, and for ensuring Breaking Barriers operates efficiently as possible, ensuring that the organisation can be effective in delivering its mission.
You will have a strong knowledge of all aspects of charity administration, be able to manage a wide range of tasks, be able to work at a fast pace across all areas of Breaking Barriers’, and be able to drive new ways of working to minimise wasted time and resource, freeing up more staff time to best support our clients.
Key responsibilities
This is a new post at Breaking Barriers. The initial key responsibilities are described below, and the role will develop according to the charity’s changing needs.
Governance and management
· Organise and attend quarterly board of trustee meetings, including room booking and note-taking
· Arrange other meetings with trustees, including regular subcommittee meetings
· Work with the Chair, CEO and other members of SLT to finalise and circulate papers for meetings with trustees
· Manage the annual plan of trustee meetings
· Work with the Chair and CEO to support trustee recruitment, training, induction, and record keeping
· Work with the CEO and Director of Finance to ensuring that all regulatory reporting is fulfilled, and appropriate updates carried out, including in relation to the Charity Commission
· Maintain the record of policies and procedures, and take responsibility for ensuring these are updated by the agreed senior team leads in a timely manner
Cross charity support
· Be a central resource to advise on and make travel booking for all staff
· Be available to the HR manager to support significant administrative tasks, such as annual checks of staff data, and tasks relating to recruitment
· Be available to members of the leadership team to undertake administrative tasks as required, across a range of activities relating to fundraising, communications, services, programmes, finance and operations
· Lead on ensuring that data is stored on the charity’s systems in line with agreed policies and practice
· Take an active role in health and safety across the charity, including maintaining the health and safety and risk assessment register
· Monitor general email addresses, processing basic enquiries and forwarding enquiries to relevant teams
· Manage the London telephone number, answering calls and monitoring and responding to/forwarding voicemails
· Administer the alumni programme
· Support the Director of Finance and the HR Manager in on-boarding and off-boarding staff, including set up of devices
· Support the Deputy Chief Executive and fundraising colleagues in the management of donation platforms and similar processes
· Maintain relevant staff pages on Breaking Barriers’ website
· Support any work experience or intern scheme, ensuring colleagues are supported to learn throughout their placement
Senior team support
· Manage the administration of key organisational meetings, including regular meetings of the senior leadership team, joint leadership team, and all staff
· Ensure agendas for meetings and notes taken are circulated in a timely fashion, and action points are followed up appropriately
· Arrange meetings and undertake diary management for the CEO and other members of SLT when required
General
· Work across the charity to try to improve processes and automation, reducing unnecessary or repetitive work
· Undertake other tasks as required.
Person specification
Essential
Experience and knowledge
· A minimum of 1-years’ experience of working in a non-profit organisation
· Experience of providing effective administration support in an office or organisational setting
· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity
· Experience of dealing with sensitive and confidential information and managing professional boundaries
· Experience of implementing new ways of working, including processes which reduce administrative needs
Skills, abilities and attitude
· Ability to encourage, support and persuade colleagues to implement new ways of working, including processes which reduce administrative needs
· Excellent organisational skills, with the ability to manage multiple tasks and competing priorities
· Excellent written communication skills, including proofreading and formatting documents
· Tech-literate, including familiarity with using AI appropriately
· Ability to prioritise and complete a range of complex tasks with minimal supervision
· Commitment to the mission of Breaking Barriers
· Commitment to equity, diversity and inclusion
Desirable
· Lived experience as a refugee or of forced migration
· Experience of working within an organisation supporting asylum seekers and refugees
· Experience of working in employability
How to apply
To apply for this role, please provide:
- A CV of no more than 2-sides of A4
- A written response of a total of no more than 600 words illustrating how you meet the following three elements of the person specification:
· Experience of providing effective administration support in an office or organisational setting
· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity
· Examples of implementing new ways of working, including processes which reduce administrative needs, and your ability to encourage, support and persuade colleagues to implement new ways of working
We expect to receive a large number of applicants for this role. As such, we are unable to consider candidates who do not follow the instructions above.
The recruitment process will involve both assessment and interviews.
Registered Charity
51 - 100
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.