2 Deputy team leader jobs in Manchester
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Centre Manager
Norbrook Youth Centre, Bordley Walk, Wythenshawe, Manchester M23 0AR
Grade 6 Point 20 – 25, £30,750 - £34,303. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for children and young people, particularly those facing disadvantage. Our work is rooted in youth voice, inclusion, strong relationships, and high-quality youth work practice that supports young people to develop confidence, resilience, and skills for life.
GMYF also delivers outdoor education and residential experiences, including provision at Ormside Mill in Cumbria and other residential settings nationwide, as part of its wider youth work offer, working across teams to ensure young people benefit from safe, inclusive, and developmental opportunities beyond their local communities.
Purpose of Role:
The Centre Manager provides strategic and operational leadership for the youth centre and its wider community reach, with responsibility for high-quality youth work delivery and day to day centre operations, working within GMYF’s wider operational ad estates frameworks. high-quality, inclusive local provision. The postholder is the professional lead for youth work practice and delivery within the centre, with responsibility for shaping, developing, and continuously improving provision in line with GMYF’s values, safeguarding standards, and strategic priorities.
Reporting to the Director of Programmes, the Centre manager leads people, partnerships, and placebased development, ensuring the centre delivers strong outcomes for children and young people while contributing to the wider aims of GMYF.
Outdoor Education and residential opportunities are an integral and embedded part of the centre’s youth work offer, and the Centre Manager plays a key role in shaping, embedding, and developing these opportunities in partnership with the Outdoor Education Team to ensure they meet the local need and are accessible to young people.
This is a hands-on leadership role, balancing operational oversight with visible presence, relationship based practice, and continuous improvement.
Key Responsibilities:
Leadership and Management of Youth Work Delivery
- Provide strategic leadership for youth work delivery at centre level, including centre-based provision, outreach, and integrated Outdoor Education and residential opportunities, ensuring provision is planned, resourced and developed in response to local need, youth voice, and GMYF priorities.
- Provide clear professional leadership for high quality, inclusive youth work across centre based provision, outreach, offsite venues, and outdoor education youth work.
- Embed and champion GMYF’s youth work values, including youth voice, equality, diversity, and inclusion.
- Line manage staff including Youth Work Coordinator(s), Youth Workers, cleaners, and volunteers.
- Provide supervision, appraisal, and performance management, promoting reflective practice and professional development.
- Ensure staffing structures, rotas, and skills mix support safe, effective delivery.
- Foster a positive, professional, and supportive team culture.
Safety, Safeguarding and Compliance
- Act as a Deputy Designated Safeguarding Lead.
- Hold overall safeguarding responsibility for the centre and linked activities.
- Ensure safeguarding procedures are embedded, understood, and consistently applied.
- Promote inclusive, restorative and trauma informed practice.
- Ensure all safeguarding and behaviour related incidents are recorded, reviewed, and followed up.
- Maintain compliance with legislation, statutory guidance, and GMYF policies.
Centre Operations, Site Management and Health & Safety
- The Centre Manager holds responsibility for day-to-day site oversight and compliance, with additional estates support provided through GMYF’s central operations arrangements.
- Ensure the centre meets all Health & Safety and statutory requirements, working with GMYF’s Central Team and systems to maintain compliance.
- Oversee day-to-day site issues, Planned Preventative Maintenance (PPM), compliance checks, and inspections, escalating and co-ordinating works as required through organisational processes.
- Maintain oversight of building safety, security, and use of space.
- Ensure accurate records are maintained for staff, visitors, and young people.
- Ensure all off site activities, outreach, visits, and residentials are risk assessed and appropriately staffed.
- Hold overall responsibility for the safe opening and closing of the centre and the planning and oversight of fire, evacuation, and lockdown procedures, delegating operational leadership as appropriate when not on site
- Maintain good relations with neighbours and the local community.
Quality, Development and Partnership Working
- Lead centre-level self evaluation and contribute to GMYF organisational development and quality frameworks.
- Monitor outcomes for children and young people and use learning to improve provision.
- Contribute to funding bids, monitoring, and reporting.
- Develop and maintain partnerships with stakeholders including schools, community organisations, statutory services, and internal teams to support joined-up opportunities for young people.
- Represent the centre in organisational initiatives and networks.
Outdoor Education and Residential Provision
- Hold responsibility for pastoral leadership of young people accessing Outdoor Education provision linked to the centre, while the Outdoor Education Team is responsible for developing and providing outdoor education opportunities.
- Work collaboratively with the Outdoor Education Team to plan high-quality residentials and Outdoor Activities for the young people from the centre.
- Ensure good pastoral and wellbeing leadership before, during, and after residentials.
- Act as Group Leader and drive the minibus where required and appropriate, in line with compliance regulations.
- Lead reflective reviews following residentials and outdoor education activity.
Professional Conduct and Organisational Responsibilities
- Uphold GMYF’s values, policies, and professional standards.
- Ensure conduct reflects the responsibilities of a leadership and management role.
- Maintain a strong commitment to continuous professional development and reflective leadership practice, using supervision, learning, and organisational feedback to enhance personal effectiveness and support high-quality youth work delivery.
- Contribute positively to the wider culture and strategic development of GMYF.
- Undertake other duties commensurate with the role.
Person Specification
Essential Criteria
Qualifications & Professional Development
- Relevant qualification in Youth Work OR significant experience delivering youth work or related children and young people’s provision
- Commitment to continuous professional development (CPD) and reflective leadership practice
- Willingness to undertake further relevant professional or leadership qualifications and development as required
Experience
- Experience delivering youth work or similar provision in a centre based, community, or outreach setting
- Experience supporting, supervising, or coordinating staff and/or volunteers.
- Experience working within safeguarding frameworks, including recording concerns and escalating appropriately
- Experience working with children and young people facing additional barriers to participation (e.g. SEND, trauma, disadvantage)
- Experience contributing to the planning, delivery, or improvement of provision, balancing operational delivery with quality and learning
Knowledge & Skills
- Sound understanding of safeguarding, risk management, and inclusive practice within youth or community settings
- Ability to promote positive behaviour cultures using restorative and trauma informed approaches.
- Ability to provide clear professional direction and guidance to team and colleagues
- Strong communication and interpersonal skills, adaptable to young people, families, partners, and professionals
- Ability to oversee the safe delivery of centre based, outreach, and off site activities
- Ability to maintain accurate records and contribute to reports and organisational learning
- Competence in using IT systems to support communication, administration and service delivery
Leadership & Personal Attributes
- Ability to provide visible, values-led leadership within a busy operational environment
- Sound judgement and confidence in decision-making, with appropriate use of supervision, escalation and advice
- Ability to work collaboratively within a wider organisational structure and across internal teams
- Strong commitment to equality, diversity, safeguarding, and young person-centred practice
- Resilience, adaptability, and the ability to manage competing priorities and pressures
Additional Requirements
- Willingness to work flexibly, including evenings and occasional weekends
- Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
- Enhanced DBS check
Desirable Criteria
- Degree level qualification in Youth Work
- Leadership or management qualification, or experience of leading teams in a youth work setting
- Experience contributing to funding bids, monitoring, evaluation, or reporting processes
- Experience leading or contributing to centre self evaluation or quality assurance frameworks
- Experience working in partnership with schools, local services, or community organisations
Other requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 21st September 2026 @9:00am
- Formal nterview date:29th September 2026
- Young person part of interview date: 30th September 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.
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Job purpose: We are looking for a Deputy Service Delivery Lead to support the leadership and operational delivery of the National Road Victim Service, helping to ensure strong people management, consistent service delivery, quality standards, safeguarding, governance and contract performance across teams and processes.
Working closely with the National Service Delivery Lead and wider leadership team, the postholder will support operational smoothness, resilience planning, quality assurance, safeguarding and clinical governance practice.
The role will support service resilience and operational, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.
The role will lead day-to-day management of Regional Managers, including check-ins, performance review, workforce support and capacity oversight, while enabling Regional Managers to line manage caseworkers effectively.
Line management responsibility for Regional Managers will be shared with the National Service Delivery Lead.
The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.
The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.
The Deputy Service Delivery Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
What we offer:
A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
Birthday day off (taken any time)
Enhanced sick pay and compassionate leave
Death in service benefit
Pension
Employee Assistance Programme
Flexible working
A rewarding role with purpose
Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: You will be a credible, compassionate and accountable operational leader with the confidence to support service delivery, people management, quality assurance, safeguarding, governance and contract performance across NRVS.
You will combine strong judgement, organisation and constructive challenge with the ability to support Regional Managers, strengthen consistent practice and turn quality assurance, service date and learning activity into practical improvement.
You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers and caseworkers through effective line management, training, peer support and service improvement activity.
Specifically seeking candidates with:
· Strong leadership, operational judgement and people management skills, with the ability to support Regional Managers to lead their teams confidently and consistently.
· Clear communication, influencing and relationship-building skills with practitioners, managers, senior leaders, commissioners and external stakeholders.
· Ability to support safe, proportionate decision-making and escalate safeguarding, governance, risk or quality issues appropriately.
· Knowledge and understanding of trauma-informed working and trauma-informed organisations, with the ability to support managers and teams across Brake to apply these principles consistently.
· Strong facilitation, training, coaching and peer support skills, with the ability to contribute to professional development for managers and caseworkers.
· Ability to analyse service data, quality assurance findings, risks, KPIs and client journey information, and translate insight into practical improvement.
· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and support contract and service assurance.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
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We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.