Development And Communications Assistant Volunteer Roles
Choice International is a non-profit organisation promoting equality, diversity and inclusion in the UK and overseas. It researches, develops and implements development projects for disabled people and other disadvantaged people in the UK and overseas.
We are seeking a Fundraising Volunteer to support with writing funding proposals, completing funding applications to trusts and foundations as well as contacting corporates for sponsorship for events and one-off projects. You will work form our office based in East London to support with raising funds for our events and organisation in the long term.
Your Key responsibilities will include:
- Assisting with researching and approaching corporate entities, national and international, for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations
- Assisting with writing and delivering compelling presentations and proposals for funding to trusts, foundations and other institutes
- Writing emails and speaking with potential partners over the phone about the work of Choice with the aim of securing funds for the organisation.
You will have the following skills and experience:
- A good level of written and oral communication
- Experience of writing funding proposals and working in fundraising would be an advantage
- Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage
- An ability to present and engage potential partners/sponsors in a compelling way
We are seeking a motivated and talented volunteer to support us in this role.
Working in a small team, you will be supporting Choice Directors, and will have responsibility for corporate, major donor and other fundraising. You will get involved with some of the largest grant funders in the UK, including the Big Lottery, Comic Relief, London Council and others.
The ideal candidate must have good written communication skills, with experience of writing funding proposals, as well as being motivated to develop a career in fundraising for a good cause.
Further, you should be able to work under your own initiative. We provide a wide array of training, development and guidance for our volunteers. Most importantly, you will have the opportunity to support development projects to improve the quality of life of marginalised people.If you are passionate about equality, diversity and international development and keen to gain valuable, hands-on experience, then we would like to hear from you.Please note that this is a voluntary, unpaid position, with a possibility of contributing to the cost of travel from your home to our office.
Please note due to the volume of applications we receive we are unable to respond to all applicants, hence only shortlisted candidates will be contacted.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for individuals who are warm and energetic to support our young carer youth club sessions. Carers Trust Hillingdon supports young people aged 5 – 25 who have a caring responsibility. As part of our service we provide weekly youth clubs to enable our young carers to have a break from their often stressful home situations, meet other young people in similar circumstances and to have fun!
Main purpose of role
To encourage young carers to have fun and relax in a safe and welcoming environment.
Availability
The commitment is a minimum of two sessions per month (6 hours in total) for a minimum period of six months to ensure consistency for young carers.
Location
Sessions are located at either Harlington Young People’s Centre, Hayes or South Ruislip Young People’s Centre, Ruislip.
Key responsibilities
1. To provide a warm welcome and friendly service.
2. To be patient, friendly and empathetic to young carers
3. To be an active team member and support the running of sporting, computer/gaming, arts and crafts and other creative activities
4. To treat all young carers, and their families, with respect, dignity and courtesy.
5. To engage in pre and post-session staff meetings
6. Adhere to policies and procedures, in particular confidentiality and safeguarding
Specialist skills/training/ knowledge
1. Good communication and interpersonal skills
2. The ability to engage with young people in a positive and friendly way
3. Kind and calm approach
4. Show high standards of professional behaviour and appearance
5. Be able to reach the agreed venue via public transport or own transport
Tasks
1. Assisting in the set up and set down of the clubs according to procedure as required (including preparation of food, setting up and tidying up of arts and crafts/sports activities).
2. To interact with the young people and encourage them to participate in the activities on offer if they so wish.
3. Maintenance of a tidy and safe environment at all times.
4. To conduct all dealings with young carers in a public area in full view of others.
Sessions
We have a variety of young carers clubs where volunteers are required during the below periods:
What
Frequency
Location and Time
- Young Carers Saturday Club - Alternate weeks for 10-15yrs olds and 5-9yrs olds at Harlington Young Peoples Centre, Pinkwell Lane, Hayes UB3 1PL , from 10.00am – 1.15pm.
- Young Carers Tuesday Club (term time) -Alternate weeks for 10-15yr olds and 5-9yrs olds at South Ruislip Young People’s Centre, 543 Victoria Road, Ruislip HA4 0JE, from 3.15pm – 6.15pm
- Young Adult Carers club (16yrs – 24yrs) Tuesdays, Fortnightly, at Harlington Young Peoples Centre, Pinkwell Lane, Hayes UB3 1PL 6.15pm – 8.45pm
Please note:
All successful applicants will be required to complete an enhanced DBS criminal record check.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Quilombo UK is looking for a Researcher to join their national volunteering team working from home. QuilomboUK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.
By joining QuilomboUK you will be supported and guided by experienced staff and volunteers,who are willing to share their skill set and will provide you with great opportunities for development in many different areas.
* All applicants are required to fill out the complete contact details when applying for this position.
Main Responsibilities
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Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.
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We are looking for a volunteer to find published materials related to Quilombo’s key objectives, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories.
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The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events.
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We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our volunteers in relevant areas such as Marketing and PR.
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Provide written reports as and when required. To undertake additional duties as required for the role.
General tasks
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Contribute to staff meetings and other internal meetings with views and suggestions etc.
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You will need to have good written skills and be able to explain concepts and projects concisely and accurately;
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You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected
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You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other volunteers
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Committed to working with the community with a passion for helping others less fortunate
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Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other volunteers will be provided if necessary
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To show professionalism at all levels and in all environments
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Be a strong team player
Desirable
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Committed to working with the community with a passion for helping others less fortunate.
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Can work without much supervision
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Caudwell Children are looking for volunteers to help with our family workshops!
Caudwell Children offer a range of parent and family workshops that provide tips and strategies on many of the common difficulties associated with raising a child with disabilities or autism:
Meeting Sensory needs, Language and communication, forming relationships, supporting positive behaviour, Autism and well-being, Change and transition, Eating and nutrition, and Sleep.
Volunteer Responsibilities include:
- Processing applications completing a range of administration tasks such as data entry, emailing families, checking financial documentation, scanning.
- Preparing resource packs to be used during the workshops
- Responding to telephone enquiries and booking families on to workshops
- Researching and contacting organisations and networks whose beneficiaries may be interested in attending the workshops.
- ·Supporting staff with the delivery of the workshop sessions and activities, engaging with and supporting both the parents and the children who attend.
This role takes place on weekdays only between 9 till 5. We suggest a time commitment of 4 hours a week, with a minimum commitment of 6 months for this role – full training and support will be provided.
Over 18’s only can apply for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have over 250 branches across the UK, all of which help our feline friends in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve, help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and staff, and helping promote a positive and professional image of Cats Protection.
What can you expect to be doing?
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by supporting other volunteers in their roles. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Strong interpersonal, leadership and people management skills
- Experience of promoting a positive team environment
- Confidence and experience of ensuring policies, procedures and processes are met
- Excellent communication skills with individuals and groups at all levels
- Organisational skills and the ability to prioritise and delegate
- Ability to think and plan ahead
- Patience and diplomacy
- Basic IT skills to use Cats Protection systems - training and support can be provided
- Committee volunteers need to be aged 18+
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are always available.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have over 250 branches across the UK, all of which help our feline friends in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve, help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and staff, and helping promote a positive and professional image of Cats Protection.
What can you expect to be doing?
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by supporting other volunteers in their roles. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Strong interpersonal, leadership and people management skills
- Experience of promoting a positive team environment
- Confidence and experience of ensuring policies, procedures and processes are met
- Excellent communication skills with individuals and groups at all levels
- Organisational skills and the ability to prioritise and delegate
- Ability to think and plan ahead
- Patience and diplomacy
- Basic IT skills to use Cats Protection systems - training and support can be provided
- Committee volunteers need to be aged 18+
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are always available.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Autism Together is looking to recruit two new Trustees to its board. If you are an enthusiastic professional with senior level experience, preferably at Board level, in areas including social care, finance and accountancy, human resources, fundraising, health & safety, and audit & risk, then we would like to hear from you.
Successful applicants will be joining the board of one of the UK’s leading specialist service providers, a charitable organisation which directly supports over 450 autistic individuals, and a staff group of over 800 main staff and 100 relief workers.
Founded in Wirral in 1968, Autism Together is a complex, stimulating, award-winning organisation with an annual turnover of £26m and a substantial property portfolio. The charity provides Residential care, Supported Living, Day Services, and Respite for autistic adults, alongside a range of support for young people and their families.
Our Trustees contribute significantly to the strategic planning and direction of Autism Together and successful candidates will need to demonstrate experience in governance, good communication and an ability to conform to our Trustee Code.
The Board recognises that diversity of Trustees is vital if we are to operate with excellence, and we warmly welcome applications from individuals of diverse backgrounds.
Trustees are expected to attend 8 board meetings per year, become actively involved in at least one quarterly sub-committee, and to familiarise themselves with all aspects of the charity’s work.
We are seeking Trustees who will bring relevant skills and experience in one of the following areas:
⦿ Community-led development and action.
⦿ Financial management.
⦿ Legal and HR experience in the field of commercial and charity law.
⦿ Communication experience particularly in the area of social media.
⦿ IT and governance structures.
⦿ Property and Estates.
⦿ Governance and/or knowledge of quality assurance.
Beyond technical and strategic abilities, we are looking for individuals who are committed to our mission and values, with strong interpersonal skills to constructively challenge the Board and the Executives in the best interests of the people we support.
For more details about this role, please download the Trustee Application Pack below.
You can apply directly via this site, or via our website, or by post at the following address:
Autism Together, Oak House, 6 Tebay Road, Bromborough, Wirral CH62 3PA
Reg. Charity No: 1007878
The client requests no contact from agencies or media sales.
Are you passionate about leveraging technology for positive social impact? We're seeking a driven and experienced Sales Professional with a proven track record in engaging with local councils in the UK to join our team.
Role Overview:
As a Sales Professional, you'll play a pivotal role in identifying suitable test sites and spearheading pilot projects aimed at implementing our innovative SaaS solution for the greater good. Your expertise in navigating local council networks will be instrumental in securing partnerships and driving adoption of our technology.
Key Responsibilities:
• Identify and engage with local councils to establish partnerships for pilot projects.
• Collaborate with stakeholders to identify suitable test sites for implementing our SaaS solution.
• Lead the execution of pilot projects, overseeing all aspects from planning to implementation.
• Gather feedback and iterate on the pilot project to ensure maximum efficacy.
• Transition successful pilot projects into full-scale rollouts, leveraging commission-based incentives.
Requirements:
• Proven experience in sales, with a focus on engaging with local councils or government entities.
• Strong network and understanding of local council processes and decision-making structures in the UK.
• Excellent communication and negotiation skills.
• Ability to work independently and collaboratively within a dynamic team environment.
• Passion for using technology to address societal challenges and improve lives.
Benefits:
• Opportunity to make a meaningful impact by driving the adoption of technology for social good.
• Collaborative and supportive team environment.
• Remote position
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a warm, empathetic person with good communication skills? Could you offer four hours a week to support families in urgent need?
We Stand - Formally Mosac provide a free National Helpline service to non abusing parents and carers of sexually abused children. We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused.
We know a caring, sensitive and non judgemental response can make a real difference to someone seeking support. We are looking for volunteers with good verbal, listening and communication skills, no previous experience on a helpline is required. Trained, experienced staff will always be on hand to provide support and guidance.
Helpline Volunteers will:
- Receive full training prior to the formal induction (8 week training programme) Dates to be confirmed
- Commit to volunteer 4 hours per week for a minimum of 1 year
- Receive ongoing support and supervision from a friendly team
- Make a difference to the lives of families impacted by child sexual abuse
Opportunities for you:
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To contribute to We Stand’s aims of supporting families affected by child sexual abuse
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You will receive training, continual development and support in the role
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Work from our office or remotely from your own home
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Gain valuable experience and development of interpersonal skills
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Out of pocket expenses for travel and subsistence will be met by We Stand
Your Responsibilities:
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Answer calls that come through the National Helpline
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Provide support, information and signposting to relevant support organisations
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Complete all call log and monitoring information after each call
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Attend mandatory supervision meetings fortnightly or monthly to support you in the role.
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For volunteers working remotely - attend 30 minute supervision after your shift.
Demelza Charity is seeking high calibre individuals to join our team of Trustees.
Demelza is an inclusive organisation, and we are committed to building a representative workplace, ensuring that we reflect the diversity of the children, families, and communities we support.
We encourage candidates from all backgrounds to apply for positions at Demelza and we celebrate the value of difference.
You do not need previous Trustee experience. We offer comprehensive training and we pay all out of pocket expenses. Time commitment is up to 2 days every 3 months, broken down into meetings of around 2 hours and reading papers beforehand. All dates are given one year in advance.
This year we have added targeting to our general trustee recruitment by looking for talented individuals with expertise in the following specific areas, to support our vital work in providing expert palliative and end of life care to babies, children and young people and support to their families.
• Do you have senior nursing expertise at board level or equivalent, with oversight for
clinical governance/quality. You will support delivery of the clinical strategy with the
highest quality and user experience. You will have excellent safeguarding expertise.
• Medical expertise to strengthen the clinical strategy delivery and support a multi
disciplinary approach. Your expertise might come from any relevant medical discipline –
eg paediatrician, critical care, any area of acute medicine.
• Are you a senior experienced retailer, familiar with all aspects of maximising profitability
and positive customer experience. You will help us to maximise the financial,
reputational and PR opportunities of our suite of retail outlets and optimise the model to
support growth.
• We seek professional fundraising expertise for an income stream in excess of several
£million. You will support the broad portfolio to strengthen and sustain the Charity for
the future.
• Communications expertise to help us deliver a concise message to all our stakeholders.
You will have previous senior level experience of delivering key messages and developing
a tone of voice that is inclusive and compelling to all involved with Demelza.
You may have other valuable skills.
Closing date 26th May 2024, interviews to follow.
We deliver extraordinary care to extraordinary children facing serious or life-limiting conditions, providing support for all the family.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a real difference to Scope, the disability equality charity, and your local community?
Do you thrive on being organised and focused?
Do you have a couple of hours a week to support our charity shop?
You might like our donation sorting role!
About this role
You will be vital to the work of your local Scope shop, sorting and organising stock behind the scenes to sell products.
Your role may include:
- sorting clothes into sizes and seasons
- pricing and tagging new donations of toys and games
- steaming clothes so they look better for customers
- helping to display stock
When and where
You will be in our Scope Harrogate shop at 34 Beulah Street, Harrogate, North Yorkshire, HG1 1QH. We are flexible on the times you would like to volunteer. We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more.
Who we’re looking for
We welcome anyone who is passionate about disability equality and willing to support our work!
Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount in the shop!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
Skills and experience you can gain
- teamwork
- organisation
- retail skills
- communication
- stock preparation and management
- health and safety
- valuable experience for your cv
- experience of a large, national disability charity
What we can offer you
- introduction to scope
- demonstration of your tasks
- training courses, in person and online
- personal development opportunities
- support and regular catchups from a dedicated manager
- agreed travel expenses
- adjustments to make the role accessible for you
- work experience for your cv
- a work reference
- 20% discount in your scope charity shop
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.
Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.
As a donation sorter, you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.
*Helping blind and partially sighted people to use tech in their own home.
*Helping people remotely.
*Use our online system to manage requests for technology help and update progress to resolve problem.
*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.
*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.
*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.
*Helping blind and partially sighted people to use tech in their own home.
*Helping people remotely.
*Use our online system to manage requests for technology help and update progress to resolve problem.
*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.
*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Engagement Volunteer
About the role
Healthwatch Tower Hamlets is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.
As a Community Engagement volunteer, you will be taking a lead in helping us reach people, contributing to our Patient Experience and Emerging Communities Programmes. This role is ideal if you like talking and interacting with people, are passionate about the voice of the local communities and believe in equality.
Patient Experience
We visit healthcare and community settings to talk to people about their experiences with health and social care and capture those experiences with our feedback survey.
Following a visit, volunteers input the feedback into a database. Those looking for further skills and development can get involved in analysing the data collected and help create charts and written content for our quarterly Patient Experience Report.
Healthwatch Link Champion/ Emerging Communities
If you have an interest in supporting an emerging or isolated community then you could contribute to our Patient Experience Programme as a Healthwatch Link Champion. This part of the role specialises in gathering and feeding back views from a particular community, helping to build trust, improve links and deepen our understanding of how the community experiences health and social care services.
Tasks
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Visiting health and care and community venues to talk to people and gather feedback.
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Carrying out telephone engagement to capture people’s feedback.
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Collecting online reviews of relevant services from google, the NHS and other review sites.
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Inputting patient experience feedback into a database.
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Analysing patient experience feedback.
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Producing infographic summary reports, highlighting, and simplifying the key findings from our Patient Experience Report.
Time Commitment
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A weekly commitment, Weekday morning availability a plus
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4 hours a week, 3-month minimum commitment
Travel commitment
You must be willing and able to travel across the borough – sometimes this could be up to 1.5 hours.
Is this role right for me?
What we are looking for:
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Aged over 18.
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Able to travel to and around the borough.
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Confidence in speaking with strangers.
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Friendly, approachable manner with good verbal communication and listening skills.
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Awareness of personal and professional boundaries.
Considered a Bonus:
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Additional languages are considered a plus.
Benefits of volunteering
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Incredibly social role, where you meet and work with lots of other people
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Join a network of over 300 volunteers
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Gain access to our training hub and develop yourself further
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Our volunteers receive priority job alerts for internal paid roles
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Travel expenses covered
The client requests no contact from agencies or media sales.