Home based in Leeds (serving mainly wider West Yorkshire areas) 

Plus frequent local and regional travel, occasional UK-wide travel and overnight stays. 

Anne Frank Workers are the front-line delivery posts for all the education programmes of the Anne Frank Trust UK, leading our workshops, training our peer educators and mentoring our ambassadors in schools and communities across the country.   This is a varied, exciting and demanding role for highly organised professionals with a deeply held commitment to equality and the skills to engage 10 to 15-year-olds in a structured, creative journey of learning and empowerment.  If appointed, you will joining a dedicated team of people who are inspired by Anne Frank, passionate about young people and committed to empowering them to challenge prejudice.

APPLICATION PROCESS

Written application:

• Factual CV (1 or 2 pages).
• Supporting statement saying why you would like the job and how you meet each of the points on the person specification below (up to 4 pages).

Closing date: Monday 14th February 2022 at 5pm

Tasks and Responsibilities

1. To be outcome-focused and highly organised in planning and carrying out a varied portfolio of educational work, aimed at empowering young people (usually aged 10 to 15) with the knowledge, skills and commitment to challenge all forms of prejudice and discrimination.
2. To be pro-active, methodical and determined in booking Anne Frank Trust programmes into schools and community settings, and to maintain close working links with key schools and partner organisations.
3. To lead inspirational classes and workshops in schools, in community venues and online – teaching about Anne Frank, the Holocaust and all forms of prejudice today; challenging stereotypes; building anti-discriminatory values; and developing skills in recognising and responding to prejudice.
4. To train young people as peer educators so that they share their knowledge and values with their schools and communities, e.g. as guides to Anne Frank exhibitions or by running activities based on Anne Frank’s Diary.
5. To train small groups of peer educators as Anne Frank Ambassadors, drawing on their personal views and experiences of prejudice to produce creative responses to Anne Frank, and empowering them to disseminate their anti-prejudice messages as effectively as possible.
6. To provide mentoring to a caseload of Anne Frank Ambassadors, usually out of school hours, supporting them through a journey of learning and empowerment from induction to alumni support when they turn 16.
7. To be imaginative, collaborative and practical in organising and supporting events and projects with Anne Frank Ambassadors and their communities, including local Anne Frank exhibitions, regional multi-school training days, and an annual national conference.
8. To plan, deliver and monitor all work to meet the targets set by the Trust’s funders and operational plans, and to implement the Trust’s curriculum, quality standards, values and policies.
9. To achieve excellent practice in working with young people, notably by focusing on ambitious but realistic learning objectives, by maintaining a balance of warm engagement and clear boundaries, by identifying any safeguarding or welfare needs, and by making appropriate referrals to other agencies.
10. In all aspects of the role to give a high priority to equality and diversity, notably in the reach, content and impact of educational activities.
11. To keep thorough records of all activity on the Trust’s databases, and to be proficient in gathering data for evaluation, e.g. by encouraging young people to complete questionnaires
12. To use manual handling skills when necessary, e.g. to carry, set up and dismantle educational exhibitions made of pop-up banners.
13. To assist occasionally with fundraising, e.g. by contributing ideas to grant applications or by supporting young people to speak at donor events.
14. To undertake a continuous process of professional development and self-reflection, participating in training, and keeping up to date with best practice especially in education about prejudice and in youth empowerment.
15. To be managed through close two-way communication with line manager, including monthly one to one Support & Supervision sessions and an Annual Appraisal.
16. To be a collaborative team member with the Anne Frank Workers and other colleagues, participating in staff meetings and contributing to the development, cohesion, productivity and team fun of the organisation as a whole.
17. To undertake other tasks commensurate with Anne Frank Worker role, especially as led by the empowered Anne Frank Ambassadors.

Person Specification

All applications to the posts will be assessed on the following criteria:

QUALIFICATIONS

1. Educated to at least degree level, ideally with a relevant professional qualification, e.g. teaching or youth work.
2. Full driving licence.

EXPERIENCE

1. Substantial experience of running learning activities with groups of young people, including aged 10 to 15.
2. Experience of engaging with and meeting the needs of disadvantaged young people and/or those with protected characteristics under the Equality Act 2010.
3. Experience of providing pastoral or emotional support.
4. Experience of working successfully as part of a team.
5. Experience of keeping records and writing reports.

KNOWLEDGE

1. Knowledge of best practice in teaching and/or youth empowerment.
2. Familiarity with the needs and issues experienced by young people, their families and communities.
3. Sound understanding of safeguarding.
4. Understanding and ideas about how to challenge prejudice and discrimination.

SKILLS AND ABILITIES

• Highly developed organisational skills, able to meet deadlines and manage a varied workload.
• Ability to identify, initiate and sustain effective relationships with other professionals and organisations.
• Ability to use initiative and develop new projects or ways of working.
• Strong literacy, numeracy and IT skills.
• Manual handling skills, e.g. for carrying and using pop-up banners.
• Excellent presentation skills – able to present clearly and inspire an audience.
• Excellent interpersonal skills that demonstrate a balance of warmth and boundaries.

VALUES AND PERSONAL QUALITIES

1. Enthusiasm for Anne Frank and the work of the Trust, including a commitment to the Trust’s strategic direction to greater youth empowerment and creativity.
2. A deeply held belief in equality and diversity.
3. Passionate commitment to the wellbeing and empowerment of young people.
4. Creativity, energy, a can-do attitude to solving problems, with a willingness to learn.
5. Willingness to travel regionally and across the UK, and to work evenings and weekends when required.

OTHER REQUIREMENTS

• Access to a car
• Enhanced DBS check on appointment
• If working from home, an appropriate working space

EQUALITIES COMMITMENT

At the Anne Frank Trust UK we are strongly committed to equality of opportunity in recruitment and employment. We aim for a diverse workforce and inclusive work practices. As an anti-prejudice education charity, we positively value the insights of staff who have lived experience of prejudice or discrimination.

If you would need adjustments or specific support to carry out any of the tasks or responsibilities in the job description – e.g. because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this during the recruitment process. We will see this as a positive request and can then let you know how we will respond.

If you believe that you may be unfairly disadvantaged in meeting any of the points of the person specification or if you need any specific help during the recruitment process – e.g., again, because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this in your application.  We will see this as a positive request and can then let you know how we will take it into account or what support we can offer.

Brief Advert

Chief Officer

37.5 hours per week

PO4 £39,880 to PO5 £44,863

.BTM is a Bradford based well established charity and company limited by guarantee.  Over 30 years it has gained a national reputation for providing accessible information in a wide range of formats; working closely with disadvantaged and disabled people, supporting their challenge,  inclusion, choice and skills development through our workgroups.

To be successful in this role, you should be thoughtful, values driven leader and a confident decision-maker, supporting our teams to develop and enhance their skills and be productive. You will have business experience and be able to evidence your work in building a business through social enterprise. You will ensure our charity stays buoyant and play a key role in developing its programmes of work in line with our values.

CHIEF OFFICER: BTM

BTM is a Bradford based well established charity and company limited by guarantee. Over the last 30 years it has gained a national reputation for providing accessible information in a wide range of formats for many disadvantaged communities, working closely with members of those communities. Our long standing and well respected CO, Sue Crowe, is retiring in the summer 2022 and the Management Committee wishes to appoint a successor to start in the spring/summer of 2022.

Responsibilities will include:

As the face of the charity seeking out developing and maintaining effective working arrangements with local and national organisations in line with strategy and goals for growth developed with the Management Committee.

Managing the organisation and staff team day to day to fulfil all these contracts and social enterprise work, ensuring the charity complies with all legal requirements and promotes our values which are rooted in the social model of disability.

Reporting regularly to the Management Committee on operations and financial performance

• Being the face of the charity and its principal ambassador
• Promoting our values which are rooted in the social model of disability
• Work closely with the Operations Manager to ensure the smooth running of all our contracts and social enterprise work
• Supporting the Management Committee and acting as Company Secretary
• In consultation with the Management Committee designing strategy and setting goals for growth
• Controlling budgets and optimizing expenditure
• Liaising with the Finance Officer for reporting and banking
• Facilitating the implementation of our strategic objectives
• Seeking out, developing and maintaining effective working relationships with local and national organisations and individuals to promote the work of our charity
• Ensuring legal compliance in all aspects of the charities work
• Leading by example, instilling a culture of professionalism and inclusion, supported by coaching, training and development
• Ensuring employees are supported and efficient.

Job brief:

We are looking for a Chief Officer to oversee all staff, budgets and operations of the charity and company limited by guarantee BTM.

The CO’s responsibilities include working with the Management Committee and members to formulate overall strategy, managing people and implementing policies. To be successful in this role, you should be a thoughtful, values driven leader and a confident decision-maker, helping our people develop, enhance their skills and be productive, while ensuring our charity stays buoyant and develops its programmes of work in line with our values.

Ultimately, you’ll actively support our charity and company to grow and thrive. You will maintain a comprehensive network of contacts and seek to work with the wider sector across our district both on disability and the wider accessible information needs market.

Further Responsibilities:

• Seek out and implement opportunities for innovation and ensure that BTM remains at the forefront of positive change in the delivery of accessible information and opportunities for disabled people
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies (with the Management Committee) and develop processes to ensure their implementation
• Ensure employees work efficiently,  and develop professionally
• Oversee recruitment, support and training of new employees
• Be responsible for the development and delivery of the charity’s agreed business plan
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for the voluntary Management Committee
• Ensure staff work in line with health and safety regulations and we are compliant with DBS and safeguarding
• Provide solutions to issues (e.g.  Conflicts, margin decline, competition.)

Essential Requirements:

Proven and demonstrable skills as a CO or similar executive role

Proven and demonstrable skills in planning and budgeting

Good understanding of local networks and relationships between statutory and voluntary sector.

Proven and demonstrable skills in business process and functions (finance, HR, procurement, operations etc.)

Knowledge of charity compliance and working with the VCS

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

That candidates chosen for interview visit BTM (or meet via zoom or equivalent) and talk with the current Chief Officer; Sue Crowe

Desirable Requirements:

BSc/BA or equivalent in business other relevant field.

MSC/MA

Good working knowledge of the Social Model of Disability

Vacancy Reference Number:

HRA/FS/HR/UK-R1

Position title:

Human Resources Assistant

Reports to:

Human Resources Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Part-time, Up To 21-Hours Per Week, Negotiable

Salary guideline:

(Up to) £21,000.00 Pro Rata (commensurate with experience)

Terms of Employment:

12-Months' Fixed Term (Renewable / Extendable) with 6-Months' Probationary Period 

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 12th February 2022.  

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

About us:

Muslim Hands is a UK faith based international relief and development organisation working in over 40 countries worldwide. The headquarters of Muslim Hands is based in Nottingham, with additional operational function of the - fundraising team located in London. There will be occasional travel between the two locations.

The Role:

Muslim Hands UK is seeking an enthusiastic, dynamic and passionate individual to support our HR Services. The Postholder will work cooperatively and collaboratively as part of the HR team, being integral in the provision of the required support and direct assistance with all aspects of the day-to-day running of the department. The HR Assistant shall progressively take ownership of a variety operational activities whilst ensuring all administrational expectations of the HR department are met to (and maintained at) a high standard.

Job Specifics:

• To develop relationships with and assist staff at all levels within the organisation by providing a comprehensive HR service, dealing with general HR enquiries face to face, by email, by telephone or by other approved means; including regularly representing the HR Department at other Muslim Hands’ sites in order to provide the same.
• To support with the delivery and attainment of the key performance indicators of the HR Department, aiming to achieve over and beyond the department’s expectations at every opportunity.
• To champion operational effectiveness of the HR Department and ensure the responsibilities of the post are conducted in a way that reflects the standards, vision and values of the organisation.
• To proactively support with the full life cycle of all staff recruited, from drafting / adding adverts, managing recruitment campaigns, adding new starters to our HR systems, induction, probation, absence management, variations of contracts, leavers to providing after-care.
• To effectively manage the ‘HR Inbox’ resolving queries and escalating/forwarding concerns to the HR Manager for effective decision making and resolution.
• To effectively and efficiently maintain the HR database(s) to ensure all staff records are comprehensively and accurately kept up to date and compliant with current UK legislation.
• To proactively promote excellence in regard to all Muslim Hands’ Values, Policies, Procedures and Processes including but not limited to Personnel Expectations, Safeguarding, Health and Safety and Well-being.

• To undertaking any other duties which may be reasonably regarded as within the nature of the duties, responsibilities and scope of the role.
• To support with Fundraising activities from time-to-time, committing to partake in live TV appeals during our peak periods.

Person Specification

Essential

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

(1) Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR (2) Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• 2+ years' experience in similar role dealing with HR administration
• Good numeracy skills and competent in the use of Microsoft Excel functions
• Excellent written and verbal communication skills with strong diligence
• Strong IT skills, Microsoft Office and competent in the use of IT systems including HR databases
• Confident and professional attitude in the provision of people support services
• Excellent interpersonal skills with the ability to build trusted relationships with stakeholders at all levels
• Adept to handling difficult personnel matters
• Excellent telephone manner and attitude to customer service
• Reliable, flexible, and willing to work smart and to learn new skills
• Self-motivated and able to work on own initiative with a positive 'can do’ mentality
• Resilient and able to work calmly during times of pressure and meet deadlines and targets effectively
• Pro-active and excellent collaborator

Desirable

• CIPD Level 5 qualified or NQF Level 6 qualified within a similar discipline
• Competent understanding of UK Employment Law
• Leading organisational personnel development and CPD
• [Lead] Investigation Officer experience in dealing with disputes at work
• Experience of leading or influencing change including the development of a HR Strategy
• Understanding of regulatory bodies that govern UK Charities

Note: 

• This Person Specification is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by line manager from time to time to reflect the changing needs of the Organisation.
• Deadline for applications is 12th February 2022 however we reserve the right to end the application procedure early should the right candidate be found. 
• Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Could you be our new Service Manager?

Who we’re looking for

Are you dynamic and resourceful? Are you motivated by helping people to help themselves? Can you enthuse a volunteer team to support people experiencing complex and emotionally demanding issues? We’re seeking a Service Manager to maintain and develop our client-facing service in the Leeds Combined Court Centre.

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Regional Service Manager (North), you will be responsible for recruiting, training and supporting volunteers, facilitating day-to-day operations, building and sustaining relationships with key contacts in the courts and the local area, and contributing to a fundraising target. 

The role will normally be based in a dedicated office in the Leeds Combined Court Centre, but the impact of Covid-19 means that there may be temporary periods of working from home and managing client support remotely.

About Support Through Court

Support Through Court is an independent charity providing practical and emotional support to people facing the court process without legal representation. Because of Covid-19, we have recently developed remote services as well as our court-based in-person support.

Most people we see are unfamiliar with - and may be frightened of - the courts, and often face serious issues that could affect their children and relationships, finances, or the security of their homes. We aim to empower people facing court alone, helping them to go through the court process with dignity and confidence.

Together, we can ensure that no one faces court alone.

What we can offer you

We’re a highly regarded, energetic and friendly charity, offering a rewarding experience helping people in immediate need; we also provide 28 days holiday for full time staff, plus bank holidays; pension scheme enrolment, with optional salary sacrifice, and access to selected extra benefits.

How to apply
For an informal conversation about the role, please contact Lizzie Iron, Head of Service, in the first instance. 

Applicants should apply with a CV and a covering letter explaining persuasively why we should offer you the post. It is important that your letter should provide evidence of the criteria detailed in the person specification.

Closing date: 4pm on Friday 21 January 2022

Interviews will be held week commencing 31 January 2022

Deputy Manager

AFC Band 6 £32,306 - £39,027

Permanent

37 hours per week

Leeds

Ref: J268- B0447-22-1615

If you are a dynamic Deputy Manager passionate about improving the lives of others, we may have the opportunity for you!

An exciting opportunity has arisen for a Deputy Manager who will support the Service Manager in the effective management and operation of the service, its staff, clients, finances and premises, and in the absence of the Service Manager will be delegated to take overall responsibility.

We are seeking a dynamic Deputy Manager to assist in leading our friendly Leeds Mental Wellbeing Team.  With a proven track record in social care or supported housing service management, you will work creatively to ensure the smooth running and continual improvement of our services.

To be successful in this role, you will be proactive, an excellent communicator and willing to go the extra mile to ensure we deliver excellent services for our clients.

In return for your exceptional work you’ll receive a competitive salary and you'll be part of a growing, friendly and talented team. We are happy to be flexible on the hours for the right candidate.

If you think you can do a remarkable job for us and our partners we would love to hear from you.

You will be joining Community Links, an award winning, leading mental health provider working across the region of Yorkshire and the Humber whose core values are: People, Integrity, Collaboration and Passion.

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Team Manager.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for someone like you to manage the day-to-day running of our Trinity Street service in Batley Carr. Here, we provide a supported housing service for people with mental health problems. But, we need your help in order to provide the very best recovery focused delivery. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential as we offer an extensive induction and training program for managers.

Whilst it is not essential to have a driving licence, the postholder will be required to travel and access remote areas as part of the role.
 

The salary for this post is £23,639 with subsequent salary progression to £24,882 per annum.

This is a permanent full-time position requiring the post-holder to work 37.5 hours per week.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

For applicants who will work in or be expected to visit a CQC registered care home, you should be able to demonstrate that you are fully vaccinated against coronavirus (covid-19) or hold medical exemption.

This is a rolling recruitment process shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits?

Deputy Manager - Young People

Deputy Manager, Young People
Fixby, Huddersfield
Up to £28,770.62 (Depending on experience)

Our client provides residential services for young people aged 16-25 years old. The young people they care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Their aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Our clients homes are always a hub of activity and energy where the young people can feel safe, and their staff enjoy coming to work. Your role will involve working alongside and being supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists. You will support the Registered Manager, helping plan rotas for the staff, conducting monthly supervisions, and assisting the team with their learning and development ensuring all the relevant training and inductions are completed.

You will work with their young people to promote independence through support with education, household tasks and general life skills. You will also assist them with everyday life skills including shopping, building positive relationships, and going on holidays. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment. Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

You will work shifts over a 37.5 hour working week. The shift patterns are variable depending on the needs of the service with 2 days per week office based to support the management of the home. Care hour shifts consists of Earlie’s, Late’s and occasional sleep ins & nights when required with rota planning in advance, so flexibility is required.

The job is highly rewarding and excellent opportunity for an experienced Senior Support Worker to develop their career or an existing Deputy manager who wishes to develop their skills further in mental health.

Company Benefits

- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £500 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential requirements of a Deputy Manager

- Full UK Driving Licence & access to a vehicle for work purposes
- Previous experience working with young people with mental health needs
- A minimum of 12 months supervisory experience
- An understanding of CQC and/or Ofsted requirements
- Hold a Level 3 in Health and Social care or equivalent
- Flexibility to work a 7-day rota, completing early and late shift patterns alongside occasional sleep ins for which an additional payment is made.
- A compassionate personality, remaining calm, resilient, and understanding of the issues & challenges our young people face.

Fancy the challenge? Apply today!

Additional Information

- You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
- They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 106 133

We require an Independent Living Adviser to add to our experienced and committed staff team. You will have the opportunity to work at the cutting edge of social care provision in the sector.  Our Advisers assist our customers with the employment of their own support workers and provide ongoing advice when required regarding the employer/employee relationship.

The role will commence on a temporary basis with Leeds CIL; however, it is expected that it will become permanent with the Local Authority. For further details, please contact us.

Your role will involve: 

• Supporting customers with all aspects of the recruitment of their support workers

• Assisting customers to develop and maintain good employer/employee relationships

• Supporting individual customers to maintain their own systems

• Ensuring that deadlines for completing tasks are met

The Person. 

You must have the following: 

• Excellent customer service skills

• Good knowledge of employment law legislation

• Ability to work appropriately with people from a wide range of backgrounds

• Good experience of using Microsoft Office including Word and Excel 

• Ability to keep accurate manual and electronic records and have excellent time management skills

• The ability to communicate appropriately with internal and external customers

Ideally you will have at least 1 years’ experience in a similar type of role; however, we would welcome applications from all candidates who can demonstrate that they have the necessary skills, knowledge and experience outlined in the job person specification.

The Benefits. 

• 24 Working Days Holiday (pro-rata)

• Company Pension

• Flexible Working Scheme

• Accessible Building with Parking

Leeds Centre for Integrated Living is a Social Enterprise with charitable status that helps disabled people, families with disabled children and older people to set up and manage their own personal support services.  This includes people using Personal Budgets, and Direct Payments.

Commitment to Safeguarding Children and Adults.

Leeds CIL has a duty to act on any concerns about the welfare of children, young people or adults at risk, including people who experience Hate Crimes.

Please note that CVs or agency applications will not be accepted.

Any appointments will be subject to the receipt of acceptable references and an enhanced Disclosure & Barring Service (DBS) check.

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people. We are recruiting for two advocate posts for our partnership with Advonet delivering a range of advocacy services in Kirklees and Leeds.

Universal Advocate (ASK 4 Advocacy)
Salary: starting at £22,183 pa, (NJC Scale Points 12 - 17)
Hours: 37 hours per week
Based: Dewsbury & Kirklees

ASK4Advocacy is an exciting relatively new advocacy service that provides statutory and non-statutory advocacy services across the District of Kirklees. The service is a partnership between Touchstone and Advonet bringing together a wide range of skills, knowledge and expertise across the voluntary sector as well as tremendous personal development opportunities for the right candidates.

We are looking to recruit an advocate to join our experienced and dedicated team based in Dewsbury. We are particularly keen to hear from candidates with experience of Community Advocacy, Mental Health Services, NHS complaints, Mental Capacity Act, Social Care and co-production with service users.

A virtual information session will be held on Wednesday 26th January, between 12:00 – 13:00. 
If you would like to attend this more information is available on our website.

Closing Date: 04 February 2022
Interviews will be held: WC 21 February 2022

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position, please click the Apply button to be directed to our website.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, our Trinity Street Care Home in Batley Carr is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties. You will be required to work shifts of earlies and lates – early shift is 8am-3.30pm and late shift is 2.30pm-10pm.

The salary for this post is £18,525 per annum.

This is a permanent full-time position requiring the post-holder to work 37.5 hours per week.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

The successful applicant must be fully vaccinated against COVID-19 unless medically exempt.

This is a rolling recruitment process shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits?

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Wakefield and District Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Well Bean Crisis Café Team Leader
Location: Kirklees
Salary: NJC Scale Points 23 – 25, starting at £27,741 pa / pro rata
Hours: 22 hours per week
Bank hours are available in Leeds, Wakefield, and Kirklees

This role is fixed term up to May 2024, with the possibility of extension

The Well-bean Crisis Café in Kirklees is a Touchstone service, commissioned by the NHS.

The aim of the Well Bean Crisis Cafes is to divert people who would be better supported elsewhere, away from Accident and Emergency (A&E) and other crisis services in Kirklees.

The Crisis Café is open 7 evenings a week between the hours of 6pm & 12am.

The service provides a non-clinical alternative to A&E for adults in crisis, offering person-centred support in a non-clinical setting.

The post holder will provide leadership to the Well-bean Cafe team, including managing the day-to-day delivery of the service and supporting people in acute distress, including one to one support, support planning and liaising with local services.

The post holder will work 5pm to 1am 2 nights per week. The service will run between the hours of 6.00pm – 12:00am, with additional office/administration hours as required.

The post requires evening, weekend, and bank holiday work.

We are looking to recruit people with personal experience of mental distress and substantial experience of supporting people in crisis, including working with people at risk of suicide and self-harm and supporting people from BME and LGBT communities.

It would be expected that staff recruited in Kirklees would need to be flexible in covering both Huddersfield & Dewsbury sites to cover staff absences.

CLOSING DATE: 26 January 2022

Interviews will be held on: 03 February 2022

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

Vacancy Reference Number:

RDC/P/UK-R1

Position title:

Regional Desk Coordinator (x3 Positions Available)

Reports to:

Programme Director

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely (if Agreed)

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £32,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Friday, 21st January 2022

Approx. Interview & Role Commencement Date(s):

ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Muslim Hands:

Muslim Hands is an international relief and development NGO established in 1993 to provide relief from poverty and sickness and the provision of education in an ethical, effective, efficient and transparent manner. 

Muslim Hands works directly and with partners in over fifty countries, carrying out short and long-term projects in emergency relief, educational and vocational training, orphan sponsorship, medical care and safe water. 

Introduction to the Role:

Muslim Hands UK is seeking enthusiastic persons who are passionate about working in the humanitarian and development sector. This person would thrive by inspiring staff working in the field and helping to develop their skills. RDC would take the lead in developing the field offices to ensure optimum performance.

Muslim Hands is looking for three Regional Desk Coordinators focusing on Asia, Africa and the Middle East. Each of the RDC will focus on partner management, risk management, safeguarding and compliance.

RDC would also oversee the operational aspects of our programmes and partner offices. Working alongside our thematic coordinators in the UK and internationally, RDC will ensure that the partners have the capacity and tools to effectively implement our programmes and ensure that all partners are compliant with MH policies and procedures, especially on governance and risk management.

The RDC position will also support the Global Operations team in assessing and building the capacity of partner offices. Through coordination with the International Support Unit, the RDC will provide support and partner-specific information to the Muslim Hands International Fundraising partners.

This is an exciting period of growth and change at Muslim Hands as we have ambitious plans and programmes strategies to grow our activities by 2025.

Main responsibilities:

• Partner Management
  • Support the Partner offices and their operations to ensure they have effective resources and processes to manage MH funded projects.
  • Provide support on HR and operational capacity within partner offices and overseas programmes
  • Provide operational advice and support to MH on the working environment within country offices, including our fundraising teams
  • Support the development of operational procedures and capacity within partner offices
  • Assist partners to formulate, plan and communicate a country strategy with a clear vision and operational and programmatic goals
  • Ensure partner offices have capacity and training plan to ensure continuous professional development of staff and the capacity to implement operational and programmatic strategies
  • Represent Muslim Hands in the relevant forums and discussions.
  • Support the Global operations team in the partner capacity assessments and training programmes.
  • Ensure all partner policies and procedures (financial, operations, HR, etc.) are up to date, in line with MH policy and local law and exhaustive for the program's needs.
• Financial Compliance
  • Oversee partner office administration budgets as well as a continuous review of budget vs actual expenditure.
  • Alongside other Fundraising partners, ensure field office administration income is reviewed, and expenses are in line with budgets.
  • Set a strong culture of compliance and integrity, with clear links between compliance and performance evaluations, consistent communication and rigorous oversight
  • Provide fund management and financial transfer support to thematic teams
• Risk Management and Safeguarding
  • Manage the overall risk register for the region
  • Build risk mitigation plans to ensure effective management and implementation of MH projects.
  • Mitigate risk and concerns raised on partner offices and operations
  • Lead as the focal safeguarding contact for regional partners here in the UK.
  • Support partner offices to build safeguarding and complaint management processes and policies
  • Support and lead with complaint and safeguarding investigations when required
• Project Management
  • Ensure that project management systems (P3) are used effectively by project field office staff
  • Alongside the thematic teams, ensure that the partner offices are provided with technical support on MH management systems
• General Expectations:
  • To undertake all tasks and duties in an effective, efficient, transparent, and wholly accountable manner
  • Ability to demonstrate current eligibility to work within the United Kingdom.
  • Ability to provide a valid DBS certificate (issued within the last year) when requested by Muslim Hands; OR Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
  • To demonstrate Muslim Hands’ values and ethics in own working practices, approach, and conduct.
  • To support with fundraising activities from time-to-time, including occasionally helping with Live TV Appeals during our peak periods.
  • To undertake any reasonable responsibilities as required by line manager

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential

• Experience in working with remote partners across the globe
• Experience of working within a development/humanitarian organisation
• Be effective in a fast-paced environment, especially within humanitarian emergency contexts
• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
• To undertake any reasonable responsibilities as required by the line manager
• To promote and adhere to all Muslim Hands policies and codes of conduct
• Excellent oral and written English is required.

Desirable

• Experience of working within INGOs and Partner/Field Office Management
• Experience of working in-country within the countries that MH operate within
• Knowledge of any of the following languages is an advantage: French, Arabic and Urdu.
• Experience of working on Programme Quality, HR, Safeguarding and Risk

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

Communications

Central Services

NJC Scale 26 (pay award pending)

£30,451

Permanent

Full Time

Leeds

Ref: INSBQ690496

We are looking for a highly motivated individual to join our passionate and dynamic Development Team as a Creative Communications Lead.

Inspire North is an award-winning charity working across the north of England. We work to create a world where everyone matters, building brighter futures for people within the health and social care sector.

In this role you will lead on the development and implementation of the communications strategy for Inspire North, Community Links and Foundation, delivering a compelling and comprehensive communications service.

We are looking for applicants who can deliver inspiring and creative communications plans working across all media and digital communications. You will therefore have a sound understanding of managing websites and social networks and proven ability to produce high quality attention grabbing marketing resources.

This is a fantastic opportunity for an experienced individual to use your skills and creativity to help an award-winning regional charity to flourish.Interested? Don’t forget to tell us how you meet the person specification criteria in your application.

In return you will receive a competitive salary, enhanced annual leave entitlement, company sick pay, and daily mindfulness time, among other benefits. We believe in the wellbeing of our employees and will be offering a hybrid approach to work following the COVID-19 pandemic. 

You will need to visit our offices throughout the geographical spread of our Group region so will need to have access to a car for work purposes and hold a full current UK drivers licence.

If you think that this role is right for you, then we'd love to hear from you.

You will be joining Inspire North, the parent company to regional charities Community Links and Foundation whose core values are: People, Integrity, Collaboration and Passion. 

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything, we can do to make sure the assessment process works for you.

Closing Date: 30-Jan-2022

Provisional Interview Date: 16-Feb-2022