Lambeth Mediation Service (LMS) is a community voluntary organisation with a long-respected reputation.  We’ve been helping to resolve conflict for over 30 years and work with a team of  highly trained and experienced volunteers drawn from, and reflecting,  the diverse local community in Lambeth.

We’re now looking for a Development Officer to take the charity forward. Our ongoing major project is in community mediation and  we’re looking to expand this and further develop our service in other areas. This is an externally-focused role, designed to increase LMS’s opportunities and potential for growth by developing and implementing new initiatives and generating sustainable funding streams from new and existing clients.  LMS is a user/client centred service.

If you have experience of identifying, developing, implementing and marketing new business; understand the issues relating to the funding of community projects and have a commitment to reducing conflict through mediation  we would like to hear from you.

Interviews will take place week beginning 24th May 2021 

IS Training and Development Officer

Full time at 35 hours
Office Based, London, UK (temporary home working due to Covid-19)
Salary: £25,375 - £28,420 Dependent on experience
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling related harms.

GamCare has enjoyed significant growth over the past few years and an excellent opportunity has now arisen for a dynamic training and development officer – passionate about preventing gambling harm and ensuring customer safety – to join our team.

With experience delivering training to a range of audiences, you will have an interest in the gambling industry and a commitment to making it safer. You will be an excellent oral and written communicator, able to express complex language in simple terms. You will be committed to protecting those at risk of developing a gambling problem.

You will also support the team in marketing, consolidating and developing GamCare’s existing suite of services for industry stakeholders. This includes our warm transfer service, e-learning and ‘Safer Gambling Lab’ focus groups with individuals with lived experience of gambling harms. You will undertake business development work and source content for our consumer and industry facing SaferGamblingStandard website

In particular, the job holder will be required to:

• Design [HL1] and deliver training on the topic of gambling related harm to a range of stakeholders including the gambling industry.
• Administer and support the development of GamCare’s e-learning courses.
• Support colleagues to deliver GamCare’s warm transfer service. This includes preparing quarterly reports for businesses on the number of successfully completed transfers and regularly monitoring data to ensure appropriate transfers are made.
• Manage pipeline of business, track and follow up on business development leads and proactively market our industry services, ensuring we meet team and individual targets.

In 2019 the Industry Services Team increased its training output by 62% and we are motivated to exceed this over the coming years. This is an exciting time to join the team as we look to boost our online offering and launch new e-learning courses to support delivery of our face-to-face services.

Support and training will be provided by the team, so we are open to considering candidates with more limited work experience if they can demonstrate the capacity, passion and initiative required for the role. Candidates with more limited experience may wish to draw on any transferable knowledge, skills or experience that they have developed which evidence how they meet the job description.

GamCare approach during Coronavirus

Whilst this is an office-based role, during the Coronavirus period you will be required to undertake duties from home. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager and you will be kept updated on the ongoing situation.

We are currently delivering training remotely though plan to resume face-to-face training soon, subject to the relevant risk assessments being carried out.

Location of new employees

GamCare’s Head Office is based in London and it is expected that time will need to be spent in the office on a regular basis.  As a result of the recent pandemic we are looking at our future ways of working and anticipate that there will be a mixture of home and office working, you will be responsible for covering all costs of travelling to and from the London office. As well as being present in the London office there may be occasions when you be required to travel to other GamCare sites and offices, so a flexible approach is welcomed at this time, associated reasonable costs of travelling to other places will be met by GamCare.  We can discuss what this may mean for you during the selection process.

To apply, please go onto the GamCare website and complete the application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <Training and Development Officer>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Andrew Bowring (Industry Services Training and Development Manager)

 Application forms forwarded to this email will not be accepted.

Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications: 9am Friday June 4th 2021

Interview dates: Thursday June 10th 2021

Interviews are scheduled to take place remotely via videoconferencing software.

The Young People at The Limes are looking for an inspirational leader for the Youth projects.  These including preparing for adulthood and a burgeoning Enterpise called Creative Journeys.You will be creative and ready to adapt quickly to changing need.  You will be responsible for ensuring the evaluation of Youth services is both robust and user-led allowing for monitoring and reporting to Limes’ funders and donors.

Your new company
A not for profit organisation based in London. They are a membership body that are looking to grow their fundraising team on the permanent basis but after an unsuccessful round of recruitment they are looking to onboard a temporary member for staff for three months, with the possibility to interview for the permanent role if you wish.

Your new role

• To support the Development team with day-to-day fundraising activities so that contacts are followed-up in a timely and efficient way

• To assist with fundraising proposals and presentation development, taking the lead on creating materials to position the organisation's fundraising in line with Development strategy. This means working closely with other departments
• To support the scoping and delivery of bespoke Development cultivation and stewardship engagement activity for prospects and funders, working closely with the Development colleagues, Events team and liaising with other departments as required.
• To play a significant role in creating and managing the delivery of the Annual Giving programme, working under the guidance of the Individual Giving Manager.

• To take the lead in liaising with IT to successfully expand the organisations ongoing utilisation of CRM and specifically implement its investment in Raisers Edge NXT; thereafter lead on the Development team's effective use of the system.

• Taking responsibility to manage and ensure the accuracy and value of Development team data - relationships, gift inputting, prospect management of individuals, corporates and trusts - on Raisers Edge, including pulling regular income, pipeline and KPI reports.

What you'll need to succeed
We are looking for an experience Fundraising Assistant, someone that has between 6 months to two years experience within a fundraising capacity. This could be on a specialist basis or general. Within this role you will be supporting the individual giving, corporate partnership, major donor and fundraising events. You will be the go to point of contact from data cleansing. If capacity and experienced enough, you will have the opportunity to create promotion material. organise events and helping with presentations and pitches for high-value fundraising opportunities.

What you'll get in return
Flexible working options available.

A competitive salary and the opportunity to secure a longer term position.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company Description  

Twin employs around 100 full-time and seasonal staff across the UK who share a commitment to changing lives by providing high quality services to people from the UK and abroad. These services include education, training programmes, work placements, employment and volunteer opportunities, which are all designed to help people achieve their personal and professional goals.  

Our mission is to help people realise their full potential through life enhancing experiences.  

Boost your skills, top up your student loan, and give back to your community with NCS throughout July and August 2021!  

Salary:  

Daily residential rate: £120 

Daily non-residential rate: £86.80 

2021 NCS Programme 

NCS (National Citizen Service) is a government-backed initiative with a mission to equip 15-17 year olds with the confidence, skills and support they need to make a real difference in their communities. The aim is to encourage young people from different backgrounds to mix through a local, community-based programme.   

• NCS three-week wave which consists of one residential week (5 working days) and two non-residential weeks (10 working days).

In the first week (Mon-Fri), based at a residential centre away from home, teams of young people supported by staff will take part in challenging outdoor team building activities. In the remaining two weeks (Mon-Fri), delivered from a local hub, young people will build their confidence and other life skills, and then design and deliver a project that benefits their local community utilising the skills they’ve built throughout the entire programme. 

• NCS two-week wave which is fully non-residential (10 working days). 

In these two weeks (Mon-Fri), delivered from a local hub, young people will build their confidence and other life skills, and then design and deliver a project that benefits their local community utilising the skills they’ve built throughout the entire programme. 

Twin offers a fixed-term contract and aims to provide longer employment consisting of a few waves. This is however, subject to the performance on the programme and young people numbers. Wave Leaders commence employment a week before their wave start date and finish a week later. 

Additional opportunities in our Autumn 2021 programme may become available to those that will have worked on our summer programme(s) and received positive feedback. 

Locations: North East & South East London

About the role  

Come and work for Twin, a delivery partner of NCS, as a Wave Leader and play an integral part in the organisation and implementation of the National Citizen Service (NCS) ensuring the smooth day-to-day running of the programme and manage seasonal staff; maintain proper levels of young people safety, discipline and welfare.   

You will be required to represent NCS goals and values effectively and be a point of contact and support for programme and core staff as well as other outside partnering charities/stakeholders, this includes being the contact between activity and progress on the wave.

You will be expected to act as a role model, encouraging young people to develop inclusive and positive behaviour towards others. 

Principle accountabilities:  

• Health, safety and well-being of all staff and participants during the programme 

• Successful delivery of the programme/contract 

• Developing and facilitating appropriate participant activity 

• Liaising with all Twin departments as required 

Person specification  

• An eye for detail  

• An influencer and excellent negotiator  

• Excellent organisational skills  

• Ability to deal with a demanding workload and prioritise  

• Ability to work in a highly pressured and fast paced environment  

• Good interpersonal skills with people at all levels  

• Fluent English communications skills – both written and verbal  

• A problem solver who thrives in a challenging environment  

• A flexible attitude to work  

This role is perfect for an experienced professional with a background in the education or youth work sector.   

The role may require long working hours and night shifts during the residential weeks of the programme.  

Twin Training International is committed to safeguarding. For all applicants called to be assessed/interviewed:  

• References will be followed up with specific questions as to applicant’s suitability to work with persons under 18  

• All gaps in CVs must be explained satisfactorily  

• Proof of identity and qualifications will be required  

• Successful candidates will be required to undertake a DBS check  

• Successful candidates will be required to complete online and 3 days training prior to commencing employment  

• Successful candidates will be expected to actively engage in the safeguarding of under 18s 

Note: You have to be 18 years old after 1st June 2021 before you can apply to work on the NCS programme.  

Recruiting for a Support Worker to join our Young People and Care Leavers in Ealing!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent service for young people in and leaving care aged 16-21. The service provides a high level of support to young people with a variety of complex needs. The service is staffed 24/7 by a team of enthusiastic and caring support workers. The service aims to support young people to manage and address their various support needs and risks whilst also supporting young people to learn basic life skills and be ready to live independently.

Job Overview:
Support Workers to provide support to customers who are in the care sector and are in the process of gaining independent skills to be able to move on and live independently.

To help the customers to develop the life skills they require to meet the assessed needs of the customers of the service.

Support Workers will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- NVQ Level 3 or equivalent experience in the social care/charity sector

Desirable:
- Experience working with Care Leavers

For the full job description, please visit the Look Ahead website.

Recruiting for a Night Support Worker to join our Homelessness and Complex Needs in Hammersmith and Fulham!

GBP 18,337 working 32.5 hours per week, plus 25 days Annual Leave (Pro-Rata), Pension schemes, Staff discounts, healthcare and more. This is a 3 Months Fixed Term Contract.

The Coninghams is a 31 bed assessment centre for single homeless men and women that have links within the borough. The accommodation provides 5 separate self contained units and 26 on suite bed rooms, with shared kitchen facilities on each floor. The scheme is staffed 24 hours, with night support workers and concierge cover. The service acts as the assessment centre for customers entering supported housing within Hammersmith and Fulham. Customers receive an intensive 10 - 12 week period of assessment before being referred onto appropriate supported or Private Rented accommodation. Most of our customers are rough sleepers, but the criteria is generic. Male and female. A major part of the assessment support workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.

Job Overview:
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Report any observations relating to customers welfare
- Assisting in the recording and reporting of customer incidents
- Updating the database on each customer when necessary
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Carry out security duties through locality checks to ensure the safety of the customers and premises
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Be the lead person on a delegated task
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Participate in team meetings once a month /reviews and the general development of the service
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

For the full job description, please visit the Look Ahead website.

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

This post is funded by Southwark Council.

The post is suitable for an experienced Advice Session Supervisor (ASS) or as a development opportunity for a Certificated Generalist Advisor to train to become an ASS within six months of starting in post. If applying without existing experience of supervising volunteers and of undertaking the role of Advice Session Supervisor the starting salary will be Scale 6 - £29,194 whilst undertaking training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising volunteers

To be successful you will need:

• Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
• Either experience of supervising volunteers and undertaking the role of Advice Session Supervisor or be able to demonstrate the ability to undertake this role with training provided within 6 months of starting

• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday 2nd June 2021

Interviews: Monday 7th June 2021

For further information and an application pack please click on the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Depaul UK are currently looking for a Reconnect Worker to join us in London. You will join us on a part time, fixed term basis and in return, you will receive a competitive salary of £14,615.40 - £15,839.40 per annum (pro rata) + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness.

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness.

The Reconnect Worker role:

We are currently looking for an enthusiastic and youth-focused Reconnect Worker to join the team in London on a part-time basis working 22.5 hours per week until April 2022.

This is an exciting opportunity to be involved in developing and running our Family Support service in London. This service revolves around providing a wide-range of mediation services to support our clients and their families through conflict.

The successful post-holder will be responsible for processing referrals for clients to build up and take responsibility for their own caseload where they will be the named keyworker. This a unique opportunity to work with external agencies and services across the region to promote the service and build effective referral routes.

What makes this Reconnect Worker role exciting?

- A full induction and training to enhance the skills required
- Training in interpersonal mediation with an accredited provider, if necessary
- Regular peer support with other Depaul Mediators/Family Workers, either via Skype or in person
- External Clinical Supervision
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as one of our Reconnect Worker:

- Significant experience working with young people and families in crisis
- Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration
- Experience of carrying out risk and needs assessments and support planning for clients
- High level understanding of professional boundaries and ability to maintain impartiality

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible and values-led organisation, and will receive:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance
- Cycle to work scheme
- Interest-free Annual Season Ticket Loan
- 4 weeks Paternity Leave

So, if this sounds like the perfect opportunity for you and you’d like to become our Reconnect Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date: Tuesday 18 May 2021 at 12:00 pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

We are looking for an experienced link worker to take on this exciting new role that will design and pilot a joint programme between Manor Gardens and selected elements of universal services in Islington to achieve equality of access for all families, regardless of language, culture or abilities. The focus will be on building bridges and development of best practice with professionals working in maternity and early years services.

You will form a vital part of our Starting Well team which works with mums, dads, carers and families during the first 1,001 days of their baby’s lives and beyond, supporting mental and physical health and wellbeing, relationships and development, and the resilience, self-esteem and confidence of new families.

Much of our work is done bilingually within our local communities, providing support to those that experience barriers and difficulties in accessing support and services, in particular those from refugee and migrant communities.

This role will help us promote a better understanding of cultural barriers and ensure universal services are better informed and trained around best practice in this area.

Ideally candidates will have either a good working knowledge of Early Years services within Islington or a good understanding of communities and barriers in maternity.

Closing date for applications: 13th May (Midday) 

Interviews: TBC

For a recruitment pack please click apply to visit our website.

Manor Gardens Welfare Trust is committed to achieving a diverse workforce that reflects the communities with which we work. We value our staff greatly, and respect and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their sex, race, disability, age, sexual orientation or religious belief.

Be part of something special by joining us as a Carer Support Worker. Help those who care in their own homes to have an opportunity for all-important time to look after themselves so they can keep caring for longer.

As a Carer Support Worker, we can offer you up to £12.80 per hour and a permanent contract for a minimum of 20 hours per week.

You will work with a wide range of people, including children, with varied and different care needs. This might include but not be limited to physical disability, a learning disability, life limiting illness including cancer or other medical conditions, like Dementia or Parkinson’s. Our colleagues enjoy working as a team with people from different cultures and backgrounds.

We are an equal opportunities employer, committed to safeguarding and the welfare of our clients. We expect all staff and volunteers to share this commitment. Full training will be provided with opportunities for personal development and career progression. 

Recruiting 8 Enhanced Support Workers to join our Mental Health service in Westminster!

£18,000 per annum, 32 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead's Shirland West Mental Health service is commissioned by Westminster City Council. The service comprises 3 complex needs sites which have staff cover 24/7, as well as 7 step down sites. Support staff will benefit from working in a dynamic service across multiple sites, and will support a range of customers with varying support levels.

Enhanced Support Workers will help enable vulnerable people living in a variety of different tenures to manage their tenancies/licences and move towards greater independence within the community by providing a flexible and individually tailored support package. This role requires working on a rota basis including weekends, shift pattern - 8am-4pm, 4pm-10:30pm.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Develop knowledge around the local mental health system to ensure customers receive the best treatment available
- Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Desirable:
- Experience working in mental health

Recruiting an Enhanced Support Worker to join our Young People's Service in Hounslow!

GBP 11,600 per annum, 20 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

We are recruiting for Enhanced Support Workers to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people, you will be required to build and maintain relationships to coordinate the young person's support.

This role requires working on a rota pattern encompassing mix of shifts between 7:45am and 10pm including weekends.

Key Responsibilities:

- Responsible for key-working a caseload assigned by line Manager
- Undertake initial and continuous assessment of needs, potential risks and agree levels of support and actions to professional standards
- Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
- Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
- Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
- Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
- Enable customers to improve their skills to manage their day-to-day activities such a making telephone calls, dealing with correspondence, attending appointments and form filling
- Support customers to access other services including CMHT, substance misuse agencies and/or work in partnership with other agencies as part of the support planning process
- Develop and maintain links with key agencies and service providers in the local community
- Lead on an area of specialism e.g. ETE, Mental health and build partnerships and develop internal and external opportunities for service-users in this area
- Support customers to maintain activities including but not limited to education, employment, training, informal accreditation and volunteering opportunities
- Promote customers to develop social skills, positive and healthy relationships and keep safe in a variety of settings
- Engage customers to place their voice, aspirations, and interests at the heart of service delivery Promoting inclusion, equality, diversity, and community cohesion
- Positively support customers to understand their child's development in line with best practice guidance
- Adhere to Look Ahead's Policies and Procedures and undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Successful candidates will have:

- An understanding of the difficulties Young People, Care Leavers and Young Parents face and the skills to empower them to achieve their ambitions
- An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people and different agencies involved in their care and support
- An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
- An understanding of the difficulties NEET young people face and the skills to enable them to develop a sense of responsibility and independence in the community
- An understanding of the challenges young offenders face and the skills to facilitate positive behaviour change and reintegration in the community
- An understanding of safeguarding policies and procedures

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

To provide effective and high-quality support to service users of the Marylebone Project. To work collaboratively to provide the Marylebone Project service users a holistic and effective support service within a Psychologically Informed Environment (PIE).

KEY TASKS:

- Provide a high quality, person centred support to service users with a range of low to medium support needs

- Assist in the provision of safe and secure accommodation

- Always work collaboratively professionally, responsibly, and diligently

- Provide tenancy management and support

-Support the referral process within the Marylebone Project

-Ensure data is managed and handled appropriately, and effectively communicate

Hours 40 hours a week. Normal working pattern will include working one weekend as directed by the Project rota on a five week rolling basis. Other times and shifts may be required as per the Project needs.

We do not accept CV's.

This post is subject to an enhanced DBS (Disclosure and Barring Service) check. Safeguarding training will be required and compliance with all safeguarding polices and practice. 

Closing date for applications: 
09:00am on Monday, 17th May 2021.

Interview date:
25th of May 2021.