Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,500 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

Refuge’s Freephone 24 Hour National Domestic Abuse Helpline, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers to give support, help and information.

We are recruiting National Domestic Abuse Helpline Workers to provide support and information to women experiencing domestic violence and other forms of violence against women and girls (VAWG), family and friends supporting them, and associated professionals, by providing, trauma-informed emotional support and practical help, led by the caller’s needs.

You will participate in answering helpline calls on a 24 hour rota system, assessing each call individually to ensure the highest standards of support. You will be involved in making referrals to women’s refuges and other agencies where appropriate, and complete reporting and evaluation data for the service.

You will have an awareness of domestic violence issues, together with the ability to assess the needs of callers to the helpline. In addition you will possess excellent communication and interpersonal skills combined with a non-judgmental and confidential approach to supporting women. You will be well organised and have a demonstrable ability to use Microsoft Office. The ability to remain calm and resilient is essential, as is an up-to-date knowledge of housing, criminal, civil and welfare rights legislation relating to domestic violence.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work 

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

As an ever expanding charity we are also able to provide career development opportunities including advancements into management roles across our range of services. 

Closing date - 17 June 2020

Interview date - w/c 22 June 2020

 An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

 This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpins all of our work. 

No agencies please - as a charity we work hard to keep our costs down.

Recruiting for 2 x Support Workers to join our Young Peoples Service in Tower Hamlets!

GBP 22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Support Worker 

This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a social care provider in London.

Salary: £10.61 per hour (£20,810.04 per annum)
Hours: 37.5 hours
Job Type: Permanent - Full Time
Service: Mental Health
Location: Lambeth
Application Deadline: 12 June 2020

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave, pension scheme and access to 24-hour Employee Assistance counselling
- Paid Enhanced DBS
- Eye care vouchers

About the role

The aim of this project is to improve the outcomes for people with mental health needs receiving acute care in Lambeth. You will work as part of a multi-disciplinary team (MDT) and you will support admission avoidance, ensuring that people with more complex needs can be discharged in a timely manner and ensuring the overall reductions in length of stay through close joint working with Lambeth community teams.

Duties will include:

- Establishing good relationships with existing local resources and communities within the Lambeth Borough such as Living Well Centres, GPs and Primary Care Networks and Crisis services
- Ensuring that the required paperwork is completed, including updating case files
- Promoting a person-centred culture, values and plan for supporting individual(s) to connect in the community
- Ensuring that community connecting activities are updated on the system regularly
- Representing Certitude at other external meetings as required

About you

To be a Support Worker at Certitude, the following are essential:

- Experience of developing strong relationships with individuals and organisational customers
- Good knowledge of Lambeth (borough)
- The ability to motivate and coach the people we support
- The ability to facilitate workshops and coach volunteers
- The ability to use technology – PC and modern technology equipment

About the organisation

At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.  

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Do you want to be a Support Worker at Certitude? Select the apply button shown to submit your application. 

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Keywords: Support Worker, Community, Lambeth, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the challenges which young people face in daily life? Is a career as a Support Worker the next step in life for you?

Our client is currently looking for a kind, caring and friendly person to join their professional team as a Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will be based within their Residential Home in Warrington working shifts over a 20 hour working week consisting of earlies, lates and sleep-ins.

Company Benefits

· Competitive pay (£9.54 p/h + £100 bonus after completing 6-month probation)
· 22 days holiday + 8 bank holidays
· Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
· Enhanced company pension
· Enhanced maternity/paternity leave
· Paid Induction (Running over 7 days)
· Free on-site parking
· Paid Enhanced DBS check
· Employee Assistance Programme / 24-hour Counselling Service
· Online shopping discounts, free eye tests and various other benefits
· The opportunity for internal promotions & progression
· Refer a Friend Scheme (Up to £500 per referral)
· Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Support Worker

· Carry out direct and indirect care of young people with complex mental health needs
· Work in a team, giving the highest standard of care possible to the young people.
· Closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
· Carry out multiple interventions involving the delivery of care to young people
· Promote independence amongst the young people
· Provide support, advice and information to the young people, parents and other carers
· Carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Support Worker

· Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
· Good verbal communication skills and the ability to listen to others
· Good written skills and the ability to write basic reports and record information accurately
· IT Literate (Able to write emails and use Microsoft Office)
· An understanding of the issues around confidentiality
· An understanding of safeguarding
· Professional working boundaries between staff and service users
· Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

· Full UK Driving Licence
· NVQ Level 2 qualification or equivalent in Care
· Previous experience of working with young people who have mental health needs

Due to the current climate regarding the Covid-19, all of their interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 7 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Monday 1st June so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Recruiting 2 Mental Health Recovery Workers to join our Mental Health service in Haringey!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead Provide 3 Recovery Houses, 24 hour/7 days a week, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The service offers various interventions and treatments within the acute care pathway, working with clinical teams in BEH to maintain and improve quality of life. The service is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions.

Job Overview:

You will understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery, you will also:

- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Responsibilities:

- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the Resettlement Worker to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
- To treat all information - both verbal and written-in accordance with Look Ahead's policy on confidentiality
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the project
- To undertake any other duties consistent with the basic objectives and duties of this post
- The ability to be self servicing in the terms of computer/word processing is a requirement of this post

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude

For more information or to apply please visit our website.

Project Worker

Luv2meetU is a friendship and dating agency for adults with learning disabilities operating predominantly in the North of England covering 9 different Local Authority areas. We support up to 300 members across all the areas. We have approximately 15 members of staff within Luv2meetU and related projects. We have received Foundational Economy Challenge Fund monies from the Welsh Government to develop Luv2meetU in the Wrexham and Denbighshire area.

Hours are flexible and will include evening and weekend work based on the needs of the project.

Salary: £17,968 per annum

Job Type: Fixed-term till March 2021 - Possibility of the funding being extended beyond this.

Hours: Full Time, 37.5 hours per week

Location: Hot desk at Hft offices, Hub Cyfle, Queensferry, Flintshire, CH5 1SA and working from home and out in the community

What we Offer

Apprenticeships - gain a fully funded Level 2 Diploma in Health & Social Care whilst earning. Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also, an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays) increasing to 25 days after a year of employment (pro rata for part time staff). A contributory pension scheme & life assurance

Experience of working with vulnerable people including adults with learning disabilities together with an understanding of the needs, experiences and aspirations of people with learning disabilities would be advantageous.

Fluent in Welsh is essential.

Closing date: Sunday 28th June 2020

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Project Worker ,Support Worker, Community Worker, Caseworker, Social Care, Social Worker, Third Sector, Care Worker, Not for Profit, Social Care, Care Assistant, Community Care, Vulnerable People, Mental Health, Family Support, Charity etc.

Ref: 93109

Support Worker

Location: The Grove – Norwich, NR14 8HP
Job Type: Permanent, Full time, part time & occasional hours
Salary: £9.48 per hour (£18,536 per annum FTE 37.5 hours)

Closing Date: 12 April 2020

Want to be part of a leading organisation which positively impacts on the lives of disabled people across the world?

We have a number of shifts available, full or part-time guaranteed hours, or occasional hours if you prefer working with flexibility.

As a Support Worker / Healthcare Assistant with Leonard Cheshire you’ll provide a high level of care and support to vulnerable people, enabling them to live the life they choose. You’ll assist with daily tasks including personal care, medication and assistance at mealtimes, motivating and encouraging choice and participation.

Experience as a Support Worker, Care Assistant or Healthcare Assistant is desirable but not essential as we offer an excellent training and induction programme to get you fully trained in your new role!

In return we offer a great range of employee schemes and benefits, including generous annual leave, discounts for high street retailers, contributory pension scheme and so much more!

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role will take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

Please note due to the rural location of our Service, your own transport is essential.

You may have experience of the following: Support Worker, Healthcare Assistant, Care Assistant, Care Provider, Personal Support Worker, charity, not for profit.

Ref: 92724

Female Support Worker
Location: Lambeth 
Application Deadline: 01 June 2020 
Salary: £10.61 per hour (£20,810.04 per annum)

Are you interested in a career that makes a difference? At Certitude, we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people in a diverse range of services across London. We employ more than 1,000 staff and are committed to their development. With Certitude, you have the opportunity to work with incredible people, develop your career and support others to have a good life.

Key to your success will be your ability to build rapport with the people we support, being adaptable and able to develop good relationships with colleagues in each of the services. A strong, positive attitude is essential for this position, along with a willingness to undertake various levels of personal care and manual handling, and to make a difference to the lives of those you support.

We are looking for someone with strong communication skills, especially relating to intensive interaction.

Establishing good relationships with the people you support, you will help people to use a range of person-centred planning tools. Working as part of a team, you will work to a support plan in a fast-paced environment to meet the outcomes and lifestyle choices of the people you support.

Your hours of work will be 37.5 hours on a flexible shift rota – mornings, evenings, weekends and 'sleep-ins’ when needed.

This service is a female only trauma informed service. It is a specialised service that provides support to people in the Lambeth area. The objective of the service is to take people out of restricted environments and provide them with individualised support, so they can step down into lowered supported accommodation. The type of support provided at this service varies from emotional, budgeting, education, employment and training to even areas such as cleaning and cooking. This varies on the individual and the skills that they would like to develop or learn from scratch. Being part of the team, the service has a varied amount of resources which we can tap into such as psychiatrist, psychological and occupation therapist input. Every fortnight staff are involved in reflective practice and workshops run by the psychologist who spends a day each week at the service.

We also have an occupational therapist who spends three days a week at the service. The way this service seems to work is by being forward thinking and working in an asset-based way rather than focusing on people’s histories and past behaviours. We work in such a way so people feel empowered and not judged on their past. If you feel that you would like to make a change and/or positive impact in someone’s life, as well as being part of our wonderful, unique team and service, please do apply. The future is bright for everyone, no matter who they are or what they have been through - this is what we are here to make everyone see and feel.

If you are interested in enriching the lives of the people we support, please select the apply button shown to take a look at the job description and person specification and apply!

Benefits:

- A competitive salary
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 33 days’ annual leave, pension scheme and access to a 24 hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eye care vouchers
- Travel season ticket loan and cycle to work scheme (after 1 year’s service)

All our posts are subject to an Enhanced DBS disclosure, as well as a need for full employment history from time of leaving compulsory education and up-to-date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

* This post is open to female applicants only as being female is deemed to be a genuine occupational qualification under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply for the role of Female Support Worker, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Support Worker, Mental Health Support Worker, Social Worker, Mental Health Worker, Healthcare Assistant, Care Assistant, or Care Worker. 

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are recruiting for a Community Outreach Worker as part of an innovative project providing high quality personal welfare support to survivors of domestic violence with complex needs.

You will work with a wide variety of underrepresented groups such as: BME communities; young people aged over 16; survivors with mental health issues that need specialist support linked to trauma; survivors with substance misuse issues; and socially excluded groups such as street homeless women.

You will work across the borough in an outreach model which ensures that it is available to meet the needs of hard to reach communities whose needs are currently unmet.

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, women’s advice centre or residential setting. You will be experienced in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with survivors and their children fleeing domestic violence. 

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 17th June 2020

This is a permanent and full time role.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Support Worker

Location: No.1 Lavender Fields - Hitchin
Job Type: Permanent, Full time, part time & occasional hours
Salary: £9.67 per hour / £17,647 for 35 hours (£18,908 per annum FTE 37.5)

Closing Date: 6 April 2020

Want to be part of a leading organisation which positively impacts on the lives of disabled people across the world?

We have a number of Support Worker roles available, occasional hours (bank), maternity leave cover, and contracted vacancy available. Shifts are a mix of early, late and twilight shifts. Early shifts are 0700-1430, late shifts are 1330-2100, twilight shifts are 1430-2200. Weekend working required, average 2 out of 4 weekends.

As a Support Worker / Healthcare Assistant with Leonard Cheshire you’ll provide a high level of care and support to vulnerable people, enabling them to live the life they choose. You’ll assist with daily tasks including personal care, medication and assistance at mealtimes, motivating and encouraging choice and participation.

Experience as a Support Worker, Care Assistant or Healthcare Assistant is desirable but not essential as we offer an excellent training and induction programme to get you fully trained in your new role!

In return we offer a great range of employee schemes and benefits, including generous annual leave, discounts for high street retailers, contributory pension scheme and so much more!

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role will take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 92582

These are innovative new roles to develop ‘social prescribing’ in the local NHS. Based in the East Central Primary Care Network (PCN) you will work in different GP practices in that Network to deliver their specific priorities.  You will join a team of six Link Workers working in Haringey PCNs and be part of a wider community based Borough team which offers information, signposting and short term support across the eight localities in Haringey.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

For details of how to apply please download the Applicant Pack and Monitoring Form.

Recruiting a Support Worker to join our Mental Health service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role is working 40 hours per week.

Cannon Street Road is a Mental Health Service. The main project is for individuals with mental health issues who require high -medium level support. Staff here also offer outreach support across: Ensign Street, for those with mental health issues requiring low level support who are able to live semi-independently; Glasshouse Fields, for low-medium mental health needs; and, for those with low level mental health needs who are able to live semi-independently.

Job Overview:
Successful candidates will be given the opportunity to join a busy, dynamic and engaging team working in Tower Hamlets. Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The project has one high support building with 20 self contained flats, with additional communal space and a garden as well as two low support buildings with 19 self contained flats/bed-sits spread over two sites.

Key Accountabilities:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- Adept use of Microsoft programmes and an ability and willing to learn how to use new recording and reporting software

Desirable:
- Experience working in mental health
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector