Digital campaigns manager jobs
About the Role
As our Supporter Experience Lead, you will take responsibility for delivering a programme of engaging, data-led fundraising campaigns across digital, telemarketing and direct mail channels. You’ll lead the planning and execution of key appeals—such as our Christmas campaign—ensuring powerful storytelling and supporter experiences that inspire action and deepen loyalty.
Working closely with the Head of Individual Giving and Supporter Care, you will review and optimise supporter journeys, identifying opportunities for personalisation, automation, and stronger stewardship. You’ll play a key role in shaping and developing our Regular Giving proposition and strengthening long-term supporter relationships.
You will also manage relationships with creative agencies, fundraising partners, and internal stakeholders to ensure campaigns run smoothly and deliver excellent results. With a strong focus on insight and evaluation, you’ll use data to inform decisions and drive continuous improvement.
This role includes line management of the Individual Giving Administrator, supporting their growth and contributing to a positive, high-performing team culture.
About You
We’re looking for someone who is:
- Experienced in Individual Giving, direct marketing, or supporter/customer engagement
- Skilled at managing campaigns from concept to delivery
- A confident communicator with strong stakeholder and agency management skills
- Comfortable working with data, insights, and CRM systems
- Organised, proactive and capable of driving forward multiple projects
- Passionate about delivering outstanding supporter experiences
You will be ready to step up, take ownership, and help shape the future of our Individual Giving programme.
What You’ll Bring
- Solid understanding of direct marketing principles and supporter journeys
- Experience managing campaigns across multiple channels
- Ability to analyse performance and use insights to guide decisions
- Knowledge of GDPR and best practice in supporter communications
- Collaborative working style and leadership capability
- Creative thinking alongside strong attention to detail
Why Join Us?
- Be part of a supportive, purpose-driven team
- Take ownership of high-profile campaigns and supporter journeys
- The chance to make a meaningful impact on those who support our fire and rescue services
Ready to apply?
If you’re passionate about driving our supporter engagement and helping us grow sustainable income for our fire and rescue services we’d love to hear from you!
To apply for the role, please submit a short CV and covering letter via our online recruitment portal.
Closing date: 12pm on 26 March 2026.
Please note that we reserve the right to close this role early should we receive a sufficient number of applications.
Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.
Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.
At the Crafts Council we champion craft and the people who make it.
As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.
This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.
The Role
The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.
We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.
Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:
· how we position craft nationally and internationally
· how we grow and engage our audiences
· how we strengthen our influence across the cultural and creative sectors
You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.
We’re looking for someone who:
• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector
Why join us?
This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.
You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.
We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.
Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.
Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.
A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.
We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.
Wednesday is a whole team office and gallery day when staff meetings take place.
Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:
£39,000 - £42,000 gross per annum based on part-time working 3 days per week,
£52,000- £56,000 gross per annum based on part-time working 4 days per week.
Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.
Please provide a CV and covering letter including the following information:
Your interest in this position and working for us
Your relevant knowledge, skills and experience
Your interests, qualities and values
We will happily accept a recorded statement (video or audio) in place of a covering letter. Please see our website for further details.
•Deadline for applications: 12 noon Wednesday 15th of April 2026.
•In Person interviews: Week commencing Monday 27th of April 2026.
The client requests no contact from agencies or media sales.
Harris Hill is urgently seeking an experienced Direct Marketer, to join a medical charity in Cambridgeshire for 3-6 months on a full time basis.
This role will require you to be in the office 3 days per week, with one from home. On of these days has to be a Wednesday, with office hours being 9-5.
To be considered, you will have proven experience within individual giving, direct marketing, and individual giving campaigns with end-to-end responsibility. You will have designed and implemented supporter or donor journeys with retention and engagement, and have a strong understanding of direct marketing principles across offline and digital channels.
In addition, you have used fundraising CRM or databases to support delivery, reporting and analysis, as well as managing third party suppliers and internal teams. You will be adept at managing budgets and monitoring campaigns with ROI in mind.
If you are interested in finding out more about this amazing organisation, the work they do, and would like to see more info pertaining to the role, please do apply ASAP, as the client is actively recruiting.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As a Fundraising coordinator at Be Free Young Carers, you will play a pivotal role in supporting the organisation’s financial sustainability and growth. You will be responsible for developing creative fundraising strategies, building relationships with donors and local partners, and organising engaging events to generate vital support for young carers. This position offers an opportunity to make a tangible difference in the lives of young people while working in a dynamic and supportive team environment.
Main Duties and Responsibilities
· Community fundraising
o Develop and implement a community fundraising strategy.
o Recruit, support, and retain community fundraisers and volunteers.
o Build partnerships with local schools, clubs, faith groups, and businesses.
o Manage fundraising campaigns and community events.
· Individual giving
o Develop and implement the individual giving strategy (including regular giving, cash appeals, and digital fundraising).
o Plan and manage multi-channel campaigns (email, direct mail, social media, SMS, PPC).
o Oversee donor acquisition, retention, and reactivation programmes.
· Data Management & Reporting
o Enter, track, and reconcile donations and pledges
o Generate reports on fundraising performance, donor activity, and campaign outcomes
o Ensure compliance with data privacy and gift-processing standards
· Administrative & Team Support
o Provide administrative support to the development team as needed
o Assist with scheduling, meeting preparation, and internal coordination
o Collaborate with communications, finance, and program staff to support fundraising goals
Person Specification
· Experience with fundraising for charity.
- Excellent interpersonal and communication skills to build rapport and inspire people.
- Strong organizational and administrative abilities to manage schedules, records, and tasks.
- Adaptability, as charity roles can be varied and require managing a wide range of duties.
- A commitment to the charity's cause is often a key requirement.
This job description is not intended to be comprehensive but indicative. Responsibilities may very from time to time, depending on the needs of the organization.
The client requests no contact from agencies or media sales.
Head of Principal Gifts
Employer: University of Manchester
Salary: £59,966 to £71,566, depending on experience with scope to go beyond for an exceptional candidate
Location: Hybrid working, Manchester
We are looking for our new Head of Principal Gifts to work with our highest level of donors, securing principal gifts in support of the University of Manchester's key priorities - gifts that are truly transformational and enable us to tackle some of the world's greatest challenges.
We're taking our big gift fundraising to the next level with the launch of a dedicated Principal Gifts programme, and we're looking for someone to play a key role in shaping that transformation, building deep, lasting relationships with top-level donors in the UK and internationally.
With our inspirational new strategy in place and our first-ever university-wide philanthropic campaign, CHALLENGE ACCEPTED, launched in November 2025, this is a pivotal moment for Manchester and for your career.
Reporting to the Deputy Director, Principal Gifts, you'll be joining a brilliant, values-driven team with a fantastic pipeline of prospects, strong existing relationships, and academics who are fully engaged in what we're building together.
Great things happen at The University of Manchester every day - from finding new treatments for cancer and discovering wonder materials like Nobel Prize-winning graphene, to providing life-changing scholarships and influencing government policy to help the world's poorest people. This is the work your fundraising will make possible.
If you're a major gifts or big gift fundraiser ready to make your mark at a world-renowned institution and take that next career-defining step, we'd love to hear from you.
Closing date: Midnight on Monday 20 April 2026
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter no later than Midnight on Monday 20 April 2026
Product Marketing Coordinator
This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.
You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.
This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.
The fundamentals of the role
Marketing and sales enablement
- Develop property messaging, value propositions, and supporting materials.
- Ensure each property has strong visual assets, including photography, video, and written content.
- Create and maintain property information sheets for internal and external use.
- Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
- Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.
Viewings organisation and coordination
- Plan, schedule, and continuously improve the property viewings process.
- Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
- Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
- Occasionally attend viewings to assess quality and gather feedback.
Go-to-market planning and execution
- Visit properties to understand condition, local context, and customer appeal.
- Support property launch planning, including pricing, audience targeting, and marketing tactics.
- Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
- Track and report on the performance of property launches and viewings.
- Work cross‑functionally to ensure alignment between product, marketing, and service standards.
Product vision and positioning
- Support the definition and development of clear, compelling property value propositions.
- Ensure property products align with business objectives, customer needs, and market trends.
- Work with Marketing and Services to connect operational quality with external positioning.
Market and customer insight
- Research market needs, pricing, locations, and competitor activity.
- Develop and refine guardian personas to support effective targeting and communication.
- Share insights across the business to inform marketing, sales, and product decisions.
- Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.
Product lifecycle management
- Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
- Oversee the property journey from setup through launch and occupation.
- Ensure properties are ready for viewings and occupancy through clear coordination and communication.
About you
You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Ability to translate operational detail into clear, compelling customer‑facing messaging.
You’ll have the opportunity to deepen your skills in:
- IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
- Public speaking - learn how to confidently communicate our mission, values and standards internally.
- Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
- Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.

The client requests no contact from agencies or media sales.
Is this position right for you?
We’re seeking a Fundraising Officer to support the growth of all our programmes, services, and campaigns. Primarily working on a new area of trusts and foundations fundraising, including researching prospects. You will be responsible for making grant applications and updating funders, as well as providing overall support to the wider fundraising team at Humanists UK.
Are you an early-career fundraiser with some experience of working in the trusts and foundations sector, either for a charity or as a funder? Are you looking for your next big move and a new role that you can really get your teeth into? Do you want to grow your skillset while taking ownership of exciting projects? If so, this could be the role for you.
What you'll be doing
You'll be part of the Advancing Humanism Directorate. You'll work with our Head of Fundraising, Jess, as well as working closely with our Director of Advancing Humanism, Liam, and other members of the Communications and Marketing team.
The fundraising team is responsible for income generation including donors, campaigns, grants, and exploring new ways we can sustain and grow our fundraising. This includes planning and leading giving campaigns; donor and funder stewardship (working with the Chief Executive’s Office); developing and maintaining an income pipeline; and identifying new opportunities to diversify our income streams.
Key Tasks & Activities
Implementing and further developing Humanists UK’s grants, trusts, and foundations fundraising strategy, with key tasks including:
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Researching new funding prospects
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Maintaining and growing our funding pipeline.
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Supporting colleagues across the organisation to develop, bid for, and report on appropriate projects for funding
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Writing clear and compelling funding bids, proposals, and appeals, and produce timely, high-quality reports for funders
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Maintaining accurate records of applications, reporting schedules, project milestones, and grant income using the charity’s CRM system.
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Working with the finance team to make sure grants are administered efficiently and all income is accurately recorded
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Monitoring progress against targets, providing regular updates and income reports to the Head of Fundraising
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Supporting continuous improvement by maintaining effective systems for tracking and evaluating trust fundraising activity
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Keeping informed about developments and sector trends in fundraising
As a successful candidate
You will have strong organisational skills and be confident managing a varied workload, balancing application and reporting deadlines with funder stewardship and pipeline development needs.
You will also be a proactive and supportive team player and a self-starter. We are a small team who manage our own work, but value coming together to share ideas, support one another, and take creative risks.
At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.
About us
Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it.
Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.
About you
The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 12pm, Friday 10 April.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington with some flexibility for remote working
Hours
Full time (37.5 hours per week) with flexibility to work evenings and weekends when required
Annual salary
D1 £31,168.36 to D3 £38,129.42
Last day to apply
29/03/2026
Reporting to the Partnerships Manager, the postholder will play a key role in managing a significant portfolio of partners and prospects, contributing directly to the achievement of ambitious income targets and long-term partnership growth.
You will lead on the development and stewardship of corporate relationships, identifying opportunities to achieve income targets through donations, sponsorship, employee fundraising, volunteering, gift in kind and commercial collaborations.
Working closely with the Partnerships Manager, you will help shape account plans, support pipeline development and contribute insight to partnership strategy, ensuring activity is aligned to hospice priorities and funding needs.
The role requires strong relationship management skills, confidence in presenting and pitching, and the ability to build meaningful partnerships that align with the hospice’s values and funding priorities.
Knowledge and experience
Essential
·Experience of managing relationships with external stakeholders or corporate partners
·Proven track record of working to and achieving income or performance targets
·Experience of new business development or prospect research
·Strong presentation and pitching skills
·Ability to write compelling proposals and tailor communications to different audiences
·Experience of working collaboratively across teams
·Excellent organisational skills and ability to manage competing priorities
Desirable
·Experience in corporate fundraising or sponsorship
·Experience using a CRM system
·Knowledge of corporate social responsibility trends and landscape
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Excellent interpersonal and communication skills
·Confident networker and relationship builder
·Ability to prioritise and manage a varied workload
·Strong attention to detail
·Ability to work independently and as part of a team
·Resilient and solution focused
·Proficient in IT systems including Microsoft Office
Personal Attributes
·Empathetic and professional
·Proactive and self-motivated
·Collaborative
·Creative thinker
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
Purpose of the Role
Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy (2025–2029) by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising.
Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content.
Key Responsibilities
Corporate Partnerships and Engagement
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Support the Director of Partnerships in managing and delivering high-quality partnership activities, including:
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Organising employee volunteering sessions – including mapping / tracking volunteer hours and activities (where possible)
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Organising and supporting group visits, insight events, and work experience placements (as needed)
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Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities
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Fundraising activities and events organised by corporate partners
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Liaise with LHPs to coordinate partnership activity across different regions.
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Maintain accurate partnership records and activity tracking in NHP’s CRM.
Communications and Collaboration
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Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities.
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Support the preparation of partnership updates, impact stories, and social media content.
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Contribute to internal communications about partnership successes and learning.
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Support the rest of the NHP team from time to time, as required.
Community Fundraising, Individual Giving and Supporter Engagement
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Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP’s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise).
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Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities.
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Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments)
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Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged.
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Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up)
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Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP.
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Support the development of our long-term individual goals (one-off donations and regular giving via our website)
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Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention.
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Track and evaluate community fundraising and individual giving performance and supporter feedback.
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Maintain accurate CRM records of donor giving/community fundraising
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Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters
Find out more
If you’re excited by the opportunity to build something transformative, we’d love to hear from you.
We recently held a briefing session to provide more information about this role. You can watch the recording below:
https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^
How to Apply
To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.
We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.
We do not accept unsolicited CVs from recruitment agencies.
Interviews
Shortlisted candidates will be invited to an in-person interview on the NHP Office in Crewe date to be confirmed.
Further details will be provided to shortlisted candidates.
Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
The client requests no contact from agencies or media sales.
Can you help us?
We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.
You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.
The role:
Enquiries
- To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
- Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures. Use judgement to triage what action is required, where appropriate.
- Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
- Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
- Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
- Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
- Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.
Qualification processing
- Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
- Responsible for processing reasonable adjustment and extension requests.
- Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
- Support the administration and processing of applications from outside the UK for international qualifications
- Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.
Membership
- Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.
Operational support
- Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
- Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution.
- Undertake other administrative work as requested by the Membership and Insights Manager
- Take an active role in data input and collection to help drive insights, improvements and quality control.
- Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.
Governance
- Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
- Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
- Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
- Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
- Ensure all actions carried out in line with CoSRH’s standard policies and processes.
You will have:
- Excellent customer service skills
- Proficiency in MS Office suite
- Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
- Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
- Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
- Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
- A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
- Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
- Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
- Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
- Excellent time-management and prioritisation skills
- Strong attention to detail and thorough in checking work
- Ability to identify problems, trends and patterns
- Ability to use initiative and judgement
- Ability to work as a team, but also be able to think and work independently
- Excellent understanding and application of confidentiality and data protection practices (GDPR)
You will have experience:
- Delivering excellent customer support and care (essential)
- Delivering high quality written communication in response to customer email queries (essential)
- Delivering a positive video call or phone-based experience for customers (essential)
- Understanding a customer’s need and providing the appropriate solution (essential)
- Working with a Customer Relationship Management (CRM) system (essential)
- Working in membership or professional body, ideally in the medical or educational sectors (desirable)
Why Join CoSRH?
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
To Apply
Full details of how to apply can be found at the following link: Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare
Deadline for applications is Friday 10 April 2026
Interviews are likely to take place on 20-21 April 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The International Institute for Environment and Development (IIED), one of the world’s foremost independent international policy and research organisations, is seeking an outstanding fundraising and communications leader to work alongside our Executive Director and senior team.
Following the launch of our strategy - Manifesto for a Thriving World – and a recent organisational restructure, we decided to bring the functions of fundraising and communications together under a single Director. This is a tactical move, appreciating our funding sources, audiences, and how to reach them are quickly shifting, with the need to think differently about our brand, positioning, use of technology and relationships.
You will lead and shape our strategy in these areas, while also managing strong existing teams and being a key voice in IIED’s governing bodies. You will be the focal point for our institutional funding partnerships and take accountability for achieving a fundraising target and set of objectives. You will be at the heart of guiding IIED’s impact-focused communications, brand, marketing and influencing approach, as well as creating a reinforcing positive trajectory by connecting fundraising and communications.
In joining IIED, you will have the opportunity to work with creative, innovative and committed colleagues striving to achieve IIED’s six propositions. You will be part of an organisation hosting the Chair of the Intergovernmental Panel on Climate Change, supporting the Least Developed Countries in international negotiations and delivering highly influential research, events and equitable partnerships tackling climate change, nature loss and inequality.
About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.
- We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
- We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
- We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
- We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us
The Benefits
- Salary of £78,715 - £91,102 per annum dependent on experience
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)
This is a rare and exciting opportunity for a senior fundraising and communications leader with significant experience in an international NGO or charity settings to join our globally influential organisation at a moment of strategic transformation.
About You
To be considered as the Director of Fundraising and Communications, you will need:
- Significant experience leading fundraising functions, delivering multi-stream income generation strategies
- Significant experience overseeing a broad communications portfolio, including research communications, brand positioning, digital engagement and media, and internal communications.
- An impressive track record in securing large-scale funding and have exceptional communications and influencing skills across diverse stakeholders.
- Strong leadership experience in multi-cultural environments, building high-performing, values-led teams.
- The willingness and ability to travel internationally.
If you are ready for a career-defining role at a pivotal point for our organisation and the global community, we are waiting to hear from you.
The closing date for this role 24 March 2026.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
So, if you want to become our Director of Fundraising and Communications, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
Our vision is that no-one feels like suicide is their only option. Our brand and communications are a vital tool to achieve this. Through bold, targeted campaigns and marketing, we want to continue to expand our reach, so that more people know about our life-saving services and we continue to break down the stigma that prevents people seeking and offering help.
The Talent Lead will be the driving force behind CALM’s Ambassador and Talent work, ensuring our high-profile supporters are deeply integrated into our mission to prevent suicide.
This role is the bridge between our influential voices and our core impact areas of campaigns, press, content, social, fundraising and service delivery. This is a strategic, leadership position that requires a high level of collaboration, expert relationship management, robust operational oversight, and a passionate commitment to CALM’s life-saving work.
Responsibilities
Recruitment and retention
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Lead on maintaining and strengthening existing relationships with talent and their management teams, working with the Communications Officer to ensure seamless and efficient stewardship and comms that streamline updates and inbound requests
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Work closely with the Head of PR & Comms to develop and realise an Ambassador strategy that aligns with our overarching organisational goals and an ambitious targeted recruitment strategy
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Lead proactive outreach and attend industry events to elevate CALM’s profile. Identify talent with lived experience that aligns authentically with our cause
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Oversee the digital evolution of our talent community, working closely with the Communications Officer to develop new and existing comms channels that connect us with our Ambassadors and their teams, management of contact data within Salesforce, and ongoing monitoring of Ambassador social, press and partnership activity
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Beyond the creative and relational, you will oversee the operational excellence of the department. This includes:
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Leading on impact reporting and ongoing monitoring of Ambassador activity to measure success.
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Managing the full lifecycle of talent engagement, from creating and managing contracts to ensuring all activity is integrated with our Stories and Safeguarding protocols to support both Ambassadors and their teams.
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Collaboration
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A key part of this role is high-level collaboration with the Fundraising team. You will ensure that corporate partnerships, challenge events, major and individual giving initiatives are fully supported, managing the high volume of Ambassador requests with a strategic lens
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Lead on the Talent integration with Fundraising to realise our contractual commitments with funders, and deliver added value to income-generating activity across the full Fundraising mix
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Work collaboratively with the Communications Officer and Social Media Manager to deliver industry-leading collaborative content, providing regular, high-impact updates to keep our supporters engaged and informed.
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Work with the wider MarComms team to advise on our wider creator strategy, ensuring a cohesive approach to how we engage public figures
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Support the Head or PR & Comms to manage Talent-specific press requests, including scheduling and briefing
Your profile
Essential Criteria
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Significant experience in talent management, artist relations, or high-level PR/communications
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Proven track record of building and maintaining high-level relationships with celebrities, influencers, and their management teams (agents, publicists, and assistants)
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Extensive experience in talent-led PR, end-to-end media campaign management, and protecting brand integrity through strategic reputation oversight
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Ability to collaborate with multiple teams, managing multiple stakeholders with competing priorities
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Ability to develop and realise long-term talent and recruitment strategies that align with wider organisational goals
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Highly professional with exceptional interpersonal and communication skills and influencing ability
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Proficient in monitoring and evaluating talent activity, using data to produce high-impact reports for senior leadership and stakeholders
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Comfortable acting as a public-facing representative for an organisation at high-profile external events and networking opportunities
Desirable Criteria
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An existing, active network of contacts within the UK entertainment, sports, or digital creator industries
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Experience working alongside Marketing & Comms teams to brief and deliver industry-leading collaborative content and campaigns
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Demonstrable experience in drafting and managing talent contracts, service level agreements, and data management (ideally using Salesforce)
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Experience working collaboratively with fundraising teams to leverage talent for corporate partnerships, major gifts, and multi-channel public appeals
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An understanding of the charity, mental health or suicide prevention sector and the key issues for communication with stakeholders, supporters and the broader public
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A robust understanding of safeguarding protocols and the ethical considerations involved when working with high-profile individuals sharing lived experience of mental health or suicide
Why us?
Reports to: Head of PR & Communications
Contract: Full-time
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £50k-£55k
A work environment that values creativity, personal growth and collaboration.
Applications for this role close on Monday 6th April.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re on the lookout for a Legacy and In Memory Executive to join our Individual Giving Team here at Prostate Cancer UK. This role focuses on legacy and in-memory giving - including gifts in Wills which are some of the most meaningful contributions we receive, helping us fund research that will save and improve lives.
In this role you’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising Strategy and start developing new products. You’ll be delivering thoughtful, well-timed and engaging communications to a variety of audiences, helping us reach new supporters and deepen relationships with those already connected to us. Your work will play a vital part in raising awareness, encouraging supporters to consider leaving a gift in their Will, and providing meaningful ways to remember loved ones.
Working closely with our Legacy and In Memory Manager, you’ll help manage relationships with external agencies and collaborate with both internal teams and external partners to make sure our plans are delivered smoothly and successfully. It’s a role where your creativity, empathy and organisation will all come into play.
You’ll also be responsible for the operational duties of the Prostate Cancer Memorial Sculpture – a poignant tribute to the dads, grandads, brothers and friends we’ve lost to prostate cancer, and a place for families and communities to reflect, remember and raise awareness.
What we want from you
We’re looking for someone ready to take ownership of our legacy and in-memory giving programmes, ensuring their continued growth and success. You do not necessarily need previous experience within a legacy role but be willing to develop skills and knowledge in this area. You’ll bring warmth, empathy and professionalism to every interaction, recognising that behind every gift is a deeply personal story.
You’ll have excellent communication skills, both written and verbal, and a genuine sensitivity when engaging with supporters – whether they’re considering a gift in their Will or honouring the memory of someone special. You’ll be comfortable working collaboratively with teams across the organisation, as well as with external partners and agencies, always bringing a positive, solution-focused approach. You’ll know how to tailor messages for different audiences and balance multiple priorities while meeting deadlines.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Monday 6th April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from the week of Monday 20th April 2026. We’re expecting the interviews for this role to be held online.
Historic Environment Scotland (HES) is seeking candidates for a new role within the Fundraising Team.
The Individual Giving Officer will help our teams across our visited sites optimise donated income from visitors and supporters. If you love Scotland’s history and want to ensure that it is protected, understood and enjoyed by everyone, this role will give you a chance to make that possible for generations to come.
By using your skills with people, fundraising and marketing, you will help us understand our audiences and increases our philanthropic income from across Scotland. This is a new role that will build on our work to enable donations across our visited sites, via our website and to become ready for fundraising appeals to a wide audience.
You will be engaging with knowledgeable and passionate colleagues, visitors and supporters to help keep Scotland’s story going.
About the roleThe primary focus of the role is to advance fundraising from individuals through a number of channels including donations at our properties in care, website driven donations, future appeals and campaigns. In addition to building on existing income streams, the Officer will help identify new audiences and channels with the small fundraising team.
Over the last 3 years the Fundraising Team has trialled several options to enable donations at our historic sites across Scotland (from world famous castles to remote archaeological sites). It is now time to scale up our operations and ensure that our service to colleagues and donors is all that it can be.
With the launch of new websites and a new CRM system, this is a great time to join the team to maximise our reach to potential supporters and see results. You will work alongside Operations, Finance and Marketing teams to ensure excellent service to colleagues and an inspiring donor journey.
About you
You will be passionate about the power of philanthropy and have experience in fundraising or marketing for income generation. You will take pride in working constructively with colleagues in other areas to find the right pathway to enabling donations. Your experience of working with relevant data to help identify and monitor fundraising opportunities will contribute not only to Individual Giving activities but the wider areas of major donations and appeals. This will require excellent communications skills for face-to-face conversations and fundraising messages on digital platforms. You will be an organised team worker committed to delivering excellent service and someone who can scan the horizon to see the next opportunity. You will be happy to travel across Scotland. The details of essential and desirable criteria can be found in the job description.
Interested?
Visit our website to view the full job description and for information about applying online for this interesting and exciting opportunity.
Closing date: 10 April 2026.