Digital communications jobs in Cambridge, cambridgeshire

Salary: £20,000 at 17.5hrs a week (£40,000 per annum pro rata)

The Farming Community Network (FCN) is a UK-wide voluntary organisation and charity that aims to improve the health and wellbeing of people in farming and ‘walk with’ people at times of difficulty and change. We have been described as a ‘lifeline’ and a ‘trusted friend’ by people we have helped, and support over 12,500 people in agriculture each year with a wide range of issues.

We are recruiting a part-time Trust Fund and Legacy Development Manager. You will be reporting to the Head of Partnerships.

You will build vital relationships with Trusts, Foundations and other grant providers, generating income and helping to ensure the financial sustainability of the charity.  

You will also focus on increasing the volume and value of legacies left to FCN and nurturing these relationships and opportunities.

Now is an exciting time to be joining FCN – we are currently delivering our three-year strategy (2025 - 2027) and we are working with a wide range of stakeholders to create a resilient farming future for the next generation of farmers.

You will be working under your own initiative for much of the time, and will need a valid, clean driving license and own transport. Mileage expenses are reimbursed.

Key Relationships:

Internal: Close working relationships with Head of Partnerships, Head of Operations and Communications, Head of Finance and HR and other staff members.  

External: Liaising with Trusts, Foundations, families and a wide range of other stakeholders. 

Key responsibilities:

The Trust Fund and Legacy Development Manager will be responsible for:

Trusts:

- Lead on the development and delivery of a new trust fundraising strategy.

- Identify, research and write compelling applications to meet and / or exceed income targets.

- Oversight and management of relationships with existing and new trusts and foundations and delivering funding reports to a high and consistent standard, including evaluating impact.

- Writing and submitting high-quality bids and tailored proposals to secure charity funding from trusts, foundations, grant providers and other sources.

- Monitoring requirements of trust fund projects, including meeting deadlines and collating relevant information.

- Working with the Senior Leadership Team to identify opportunities and develop project proposals aligned to organisational strategy.

Legacy Development:

- Create and deliver an effective strategy for gifts in wills and in memory giving.

- Increasing income from legacies and wills, as well as maintaining and building legacy opportunities. 

- Ensuring legacy funds are utilised in accordance with the wishes of the donor.

- Managing relationships with donors, families and other stakeholders.

- Recording income and donor support accurately and maintaining databases.

- Handling the responsibilities of the role sensitively and with care and compassion.

- Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, staff and volunteers.

- Working with colleagues to gather content and produce high quality and inspirational updates for legacy supporters and their families.

- Respond to potential enquiries about all types of legacy gifts and gather details about each.

- Gather information from existing content and new sources to draft updates and other stewardship communications for individuals and legacy families.

- Identify case studies and stories from across our work, to show the impact of legacies and gifts in memory.

- Supporting on the delivery of projects and other charitable activities as and when required.

Essential Criteria:

· Strong verbal and written communication skills with excellent attention to detail.

· Excellent customer/donor care experience with a proven track record of exceptional listening skills.

· Methodical and organised approach to tasks with meticulous attention to detail with the  ability to plan and prioritise.

· Experience in supporter acquisition, retention, and the development of supporters.

· Experience in writing funding bids, grants and proposals and tailoring bids to requirement and working to strict deadlines.

· Knowledge and experience of developing and maximising fundraising opportunities.

· Excellent organisational skills and deadline achievement.

· Good interpersonal skills.

· Computer literacy including a working knowledge Microsoft office software, (Word, Excel, & PowerPoint).

· Ability to research, plan and budget.

· Able to work on own initiative while also as a key team member of the management team.

Desirable Criteria:

• Has worked in the charity sector previously.

• Knowledge and understanding of the law as it applies to charity legacies, taxes applicable to estates and probate/trust law and related processes.

• Has knowledge of agriculture and the rural community

• To have completed Higher Education (A-Levels, HNC, HND, foundation degree, bachelor’s all considered).

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at FCN.

*At times you may be expected to attend in-person meetings at Bragborough Hall Business Centre, Welton Rd, Braunston, Northamptonshire. You may need to travel in order to meet with donors and foundations.

Applicants must be based in the UK. 

Hours: 30–35 hours per week
Location: Home-based*
Reporting to: CEO

*This is a home-based role. However, the successful candidate will need to be based within reasonable travelling distance of London and our programme activity, with the ability to travel to meetings and visits within a day where required. We therefore anticipate that applicants based in Scotland, Ireland, West Wales or the far South West may find the role impractical.

This position is being re-advertised; previous candidates need not apply.

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates
Closing date: 11:59pm, Sunday 13th September
Interviews from: Monday 21st September
 

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people. 

The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications. 

This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.

ABOUT HYNT 

Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket. 

In 2026, the scheme will transition into a UK and Ireland wide scheme.

ABOUT CREU CYMRU 

Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.

Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change. 

Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.

Key Responsibilities 

Member and Audience Support 

• Act as the first point of contact for the access scheme enquiries, providing timely and accurate information to existing and potential applicants, venues, and partners.

• Provide responsive and empathetic support to subscribers and members. 

• Manage and help resolve member queries, including customer service issues and complaints.

• Keep members informed about relevant updates, training opportunities, and developments 
• Support the transition of members and subscribers to the UK and Ireland National Access Scheme.
• Work with the Project Manager on bilingual customer service training to be regularly implemented for subscriber personnel.

Marketing and Communications 

• Manage social media accounts and schedule regular content updates, including an All In social media account for Wales with bilingual posts.

• Coordinate and maintain up-to-date content on the website.
• Assist with translation and data entry on the All In website and translation for all social media posts.

• Support member venues in uploading and updating "What’s On" listings. Assist with creating a process ensuring consistent bilingual content, translation and spot checking.

• Oversee the production and distribution of marketing materials.
• Support the All In central marketing team with scoping digital dual language capabilities and a separate mailing list for Wales.
• Be the Welsh language contact for the All In gateway in Wales to enable subscriber profiles and subscriber gateway queries to be answered in Wales, with support from the Project Manager.

Event Support 

• Support the planning and delivery of the annual Symposium, including managing event ticketing and attendee communication.

• Assist the Project Manager in delivering other access scheme events or activities as needed.

Systems and Administration 

• Update and maintain the CRM system with accurate records of subscribers, members, and activity.

• Provide administrative support to the Access Scheme Project Manager as required 

• Liaise with project partners and stakeholders as part of project delivery.

Person Specification 

Essential: 

• Lived experience of disability is highly desirable, as well as a strong commitment to accessibility and inclusion.
• Strong administrative and organisational skills.

• Excellent communication skills.

• Experience with customer or member support, including handling enquiries and complaints.

• Ability to work independently and manage multiple tasks simultaneously.

• Empathy, patience, and a commitment to inclusive and accessible practices.
• Confident in using digital tools including social media and websites.
• Welsh language fluency.

Desirable: 

• Experience in an arts, cultural or charity setting.

• Understanding of access and inclusion, particularly in the context of disability.
• Experience using CRM systems.

• Welsh language skills (desirable but not essential).

Personal Qualities 

• Adaptability: Comfortable working in a dynamic and evolving role. 

• Empathy and Inclusivity: Demonstrates an understanding of diverse perspectives and fosters an inclusive working environment. 

• Resilience: Maintains focus and determination to drive change amidst challenges. 

Welsh language

This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.

If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.

Please include what you would need from us to help you to give your best work.

We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation. 

We're looking for an exceptional content creator who understands the Ocean and knows how to make people care about it.

This is a hands-on individual contributor role with significant ownership. You will own content planning and community management across social media, web and newsletters. You'll be responsible for Ocean Generation's digital content and engagement, from deciding what stories we tell and how we tell them, through to creating, publishing, engaging with our community of 170,000+, analysing performance and improving what we do next.

We're a small, ambitious team on a mission to make Ocean Literacy accessible to millions of people. So, you'll need to be comfortable transforming Ocean science and educational programme outputs into compelling storytelling across social media, newsletters, and our website, taking the whole process from spotting an opportunity and developing the idea through to creating, publishing and owning the result.

We're particularly interested in people who already understand the Ocean or marine sector and have a proven track record of creating compelling social content.

You don't need to be a marine scientist, but you do need to understand the Ocean well enough to tell its stories accurately, ensuring Ocean Generation remains a trusted, empowering, and recognisable voice for Ocean Literacy.

About Ocean Generation

Ocean Generation is a UNESCO-endorsed Ocean education charity turning Science into Storytelling. We make Ocean Literacy accessible through film, pop-culture, and education programmes that empower practical action.

Most people grow up unaware that the Ocean is keeping us all alive: Ocean Generation exists to change that.

Established in 2009 by film producer Jo Ruxton MBE, our award-winning documentary ‘A Plastic Ocean’ was named by Sir David Attenborough as “one of the most important films of our time” and ignited mass public awareness about the impact of plastic pollution.

Today, we address a full range of human-made threats impacting the Ocean, with a particular focus on programmes for young people across the world.

Our Ocean Intelligence approach – how we translate complex Ocean science into engaging content through Science and Storytelling – has been endorsed by the Intergovernmental Oceanic Commission of UNESCO as a project under the UN Decade of Ocean Science for Sustainable Development.

• Our vision is a world where society understands, values, and acts for the Ocean.
• Our mission is to improve Ocean Literacy by translating complex science into engaging content, programmes, and practical actions.

The Role 

This is a hands-on individual contributor role. You will own content planning, creation, publishing, analytics, and community management across platforms – social, web and newsletter.

 Key Responsibilities

Content Creation & Community Management

• Set and own the content strategy, with accountability for content direction, performance, and day-to-day delivery within agreed organisational objectives.
• Create and distribute platform-native content across Instagram, TikTok, Threads, YouTube, LinkedIn, Facebook, and X; adapting stories, formats, and tone for different audiences and platforms.
• Leverage your storytelling skills to translate complex Ocean science and programme outputs into creative short-form video and static social content that educates and empowers our community.
• Identify opportunities for reactive, culturally relevant and trend-led content.
• Develop ideas independently and take them from concept to publication.
• Maintain Ocean Generation’s tone of voice, visual identity, and editorial standards.
• Manage community engagement for an audience of 170,000+, responding to comments and DMs with care, accuracy and positivity.
• Identify underperforming content and experiment with new formats, narratives and approaches.
• Nurture our global community of Ocean lovers and advocates by prompting conversation and engagement online.
• Own the editorial calendar, working with our Science and Ocean Literacy teams to ensure a cohesive content strategy across all platforms.
• Bring engagement and education programmes to life through case studies, visuals, and event coverage.
• Collaborate with team members to plan and execute website updates and article uploads.

Newsletter Creation & Management

• Write and design informative monthly newsletters using MailChimp.
• Collaborate with various team members to gather relevant content and ensure timely delivery to our subscribers.
• Analyse newsletter performance metrics to optimise engagement and increase readership.

Organisational Communications & Partnerships

• Support organisational communications and marketing for campaigns, events, partnerships, and Ocean Literacy programme activities through timely, creative digital content.
• Create promotional content for fundraising initiatives and partnerships.
• Coordinate occasional external support where needed (SEO, advertising, design agencies) to ensure brand consistency.
• Track and report on campaign performance, supporting learning and improvement.

Skills & Experience Required 

Essential

• Significant hands-on experience creating high-performing social content, particularly across Instagram, Threads, YouTube, TikTok, LinkedIn and newsletters.
• Strong existing knowledge of the Ocean and marine environment, with the ability to confidently engage with scientific and environmental topics.
• Excellent short-form video and carousel storytelling skills.
• Experience owning channels and content from strategy through to execution, scheduling, and analytics.
• Excellent written and visual storytelling skills in English, with an eye for detail and brand consistency.
• Ability to translate complex science into compelling, accessible stories.
• Experience using analytics to make content decisions.
• Strong organisational skills and ability to manage multiple deadlines on a small team.
• Demonstrable examples of audience growth and engagement.
• Strong awareness of external digital trends and pop-culture with the ability to generate new ideas and bring them to fruition.

Desirable

• Experience within the marine/Ocean sector.
• Experience with Mailchimp.
• Experience using Canva, CapCut, or other relevant design tools.
• Basic website experience.
• Experience with campaigns, partnerships, or fundraising.
• Experience working with scientists and technical experts.
• Passion for environmental education and positive, solutions-focused storytelling.

Conditions

• Reports to: Co-Executive Director (Content & Engagement)
• Salary: £30,000–£32,000 per annum, depending on experience.
• Contract: 12-month fixed-term contract. As this is a new role, it is initially being offered on a fixed-term basis, with a strong likelihood of becoming permanent following review.
• Working Hours: This is a full-time role based on a 37.5-hour working week, worked across five days. We are committed to flexible working and operate core collaboration hours of 10am–4pm, Monday to Thursday. Outside of these core hours, employees have flexibility over when they work their remaining hours, subject to the needs of the organisation.
• Working Environment: Ocean Generation is a digital-first, home-based organisation, enabling us to maintain a geographically dispersed and diverse team while maximising our investment in our charitable aims. We value the benefits of occasional face-to-face collaboration for team wellbeing and effectiveness.
• Location: This is a remote role and candidates may be based anywhere in the UK. As there is no permanent office, you will work from home, although candidates located within reasonable travelling distance of London may be preferred due to occasional meetings. Proof of the right to work in the UK will be required.
• Travel: Occasional UK travel, including overnight stays, will be required. All reasonable travel and accommodation expenses incurred in carrying out your role will be reimbursed.
• Holiday: 25 days’ annual leave, plus bank holidays.
• Pension: Ocean Generation operates a workplace pension scheme. Eligible employees will be automatically enrolled in accordance with statutory requirements.

Our Commitment to Inclusion

Ocean Generation is committed to being an inclusive and equal opportunities employer. We welcome applications from people of all backgrounds. If there is anything we can do to make the application or interview process more accessible, please let us know.

OneSky is seeking a highly motivated and organized individual to manage our corporate and foundation partnerships outside of Asia. The Director of Partnerships is a seasoned international NGO fundraiser and an excellent communicator and collaborator. They will have a track record in building, maintaining, and stewarding new and long-term corporate and foundation donor relationships, and soliciting and securing gifts of USD$50,000 and up. They will oversee a portfolio of existing funders while also developing a pipeline of new potential institutional funders. 

Reports to: Senior Director of Partnerships

Location: UK or US 

Role requirements:

• Solicit and secure grants and sponsorships that allow OneSky programs to flourish.
• Collaborate with other global team members to grow and diversify foundation and corporate partnership opportunities. Continually research and identify prospective corporate and foundation donors across multiple sectors that align with our mission priorities to maintain a robust and diverse prospect pipeline.
• Develop and maintain strategic, high-level relationships with funding partners and prospects in collaboration with senior leadership.
• Collaborate with the Director of Grants to develop and submit competitive and compelling proposals, reports, budgets, and supporting materials by their due dates.
• Work with Finance, Communications, Program and MEAL staff across the organization to ensure accurate and consistent messaging in all OneSky funding proposals and reports.
• Ensure funder engagement benefits and deliverables are met or exceeded within the required timeframe.
• Establish consistent use of the CRM function of Salesforce to track pertinent donor and prospect information, cultivation, and stewardship.
• Represent OneSky at regional industry conferences, meetings (virtual and in-person), program site visits, and fundraising events.as required.
• Monitor and provide regular updates to leadership regarding fundraising strategies, activities, prospects, progress, and revenue.
• Undertake any additional fundraising activities that may be necessary and compatible with the nature of this role. 

Qualifications & Skills:

Required

• Bachelor's Degree in a related field
• At least 5 years’ experience in generating significant income from foundations and corporate partners for nonprofit purposes
• Demonstrated success in developing and stewarding long-term philanthropic partnerships
• Experience working across cultures and managing stakeholder relationships in multiple countries
• Superior project management skills
• Excellent written and verbal communication skills
• Commitment to making the world a better place for young children
• Based in the UK or US

Preferred

• Experience in an educational or child welfare INGO
• Salesforce NPSP proficiency, or similar CRM

Salary & benefits

OneSky offers a comprehensive benefits package appropriate to the employee’s country of employment, along with a flexible and collaborative international work environment.

• Salary: £33,643 FTE (Outside of London); £35,577 FTE (London based)
• 35 hours per week
• Permanent 
• Location: The role will be part of a team that works across the UK. You can be home-based anywhere in UK, with travel for meetings. You can also choose to work from our Bristol or London offices.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

Young Lives vs Cancer has a growing and ambitious commitment to improving the systems that shape the experiences of children and young people with cancer and their families. Our North Star vision and Time Is Now Strategy set out ambitious goals for the difference we want to make, both for the children and young people and loved ones we support and the wider systems around them.

This role sits within the Strategic Insight team, which supports Young Lives vs Cancer to use relevant, timely and accurate information to inform decision-making across the organisation.

As a Data Analyst (Impact Focus), you will work as part of the Strategic Insight team while dedicating a significant proportion of your time to supporting the Innovation, Policy & Systems Change Directorate, particularly the Research, Learning & Systems Change team. You will play a key role in helping Young Lives vs Cancer generate stronger evidence of the needs, experiences and outcomes of children and young people with cancer and their families, and ensure that evidence is used to improve services, shape strategy and influence decision-making. 

We're looking for someone with strong analytical, SQL and data visualisation skills who is curious about data and passionate about turning it into meaningful insight. You will support survey and evaluation activity, develop dashboards and reporting tools, improve access to data and insight, and provide data and insight that supports evidence-informed decisions across the organisation. 

Working closely with the Impact, Evaluation & Learning Lead, Strategic Insight colleagues and teams across the charity, you will help strengthen the quality, accessibility and use of data and insight. Through your work, you'll contribute to a better understanding of the difference Young Lives vs Cancer makes for children, young people and families, while helping to build the evidence base needed to improve outcomes and influence the wider systems that support them.

This is a hands-on role for someone who enjoys combining data analysis, problem-solving and communication to create actionable insight and drive meaningful change. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Act as the primary analytical resource for the Innovation, Policy & Systems Change Directorate, working closely with them to prioritise and deliver analytical and insight requirements while working as part of the Strategic Insights team to support on BAU and cross organisational tasks where needed. 
• Analyse and bring together data from multiple sources to understand service reach, outcomes, impact, trends and equity of access for children and young people with cancer and their families. 
• Turn quantitative, qualitative, and operational data into clear, actionable insight that support decision-making, evaluation, impact measurement, and organisational learning. 
• Develop and maintain Power BI dashboards, reports and visualisations that improve the flow and accessibility of data and insight within the Innovation, Policy & Systems Change Directorate and across the organisation. 
• Create and manage organisational insight resources, while improving how data, evidence and learning are connected, structured, and shared across the charity. 
• Improve the quality, consistency, and reliability of data by supporting data governance processes, identifying issues, identifying evidence gaps, and promoting standardised ways of working. 
• Work collaboratively with colleagues across the organisation to strengthen data literacy, improve access to evidence, and support funding bids, impact reporting and other organisational priorities. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• A genuine interest in using data and insight to improve outcomes for children and young people with cancer and their families, with a curious and analytical mindset. 
• Experience analysing and interpreting data to identify patterns, generate insight and support decision-making. 
• Good SQL skills, with experience extracting, querying and working with data from databases. 
• Experience creating dashboards, reports or data visualisations, ideally using Power BI or similar tools. 
• The ability to bring together information from multiple data sources to build understanding, tell a clear story and support organisational learning. 
• Good written and verbal communication skills, with the ability to explain data and findings clearly to a range of audiences and work collaboratively across the organisation. 
• An organised and proactive approach, with a willingness to learn, develop new skills, contribute to good data management practices, and work in line with Young Lives vs Cancer's values: Curious, Creative, Collaborative, Changemaking and Courageous. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Job description

 Overall purpose of role

As WeProtect Global Alliance Fundraising and Grants Manager,you will:

• Lead the day-to-day management of a multi-donor grant portfolio (restricted and unrestricted) to ensure donor obligations are met in full and on time.
• Optimise and maintain grants management systems (calendars, trackers, templates, CRM, workflows) proportionate to a small organisation operating at global scale.
• Produce and co-ordinate high-quality donor reporting and contribute to renewal and proposal development, working closely with the Head of Development and collaborating with the Deputy Head of Operations and Finance, as well as colleagues in the Strategy and Members teams.
• Ensure and strengthen donor compliance, due diligence, and data assurance across the grant lifecycle in line with donor requirements, relevant regulations (including UK and EU), and best practice standards (including GDPR).
• Support the Head of Development and Deputy Head of Operations and Finance with grant budgets, forecasts and pipeline, supporting decision-making by the Executive Team and Board.

Key responsibilities

Portfolio ownership & planning

• Maintain a live grants calendar covering deliverables, reports, payments, audits and evaluations; ensure all internal and donor deadlines are met.
• Act as primary point of contact for assigned donors on contractual, reporting, and routine relationship matters, escalating strategically as needed.

 Reporting & stewardship

• Coordinate the production of timely, accurate and outcome-focused narrative and financial reports, synthesising inputs from programme, policy, finance and leadership colleagues.
• Support contract amendments/variations, no-cost extensions, and budget realignments in collaboration with the Head of Development and Deputy Head of Operations and Finance.

Compliance, risk & due diligence

• Interpret, operationalise, and ensure adherence to donor terms and conditions, including eligibility rules, procurement, safeguarding, DEI, anti-fraud, and data protection requirements.
• Contribute to risk registers linked to grants and grant files (audit-ready) with clear decision trails.
• Support alignment with UK and EU regulatory frameworks and internal policies.

Budgeting, finance & cost recovery

• Support the Head of Development and Deputy Head of Operations and Finance to maintain budgets, forecasts, and cashflows to delivery plans.
• Support cost recovery and overhead allocation approaches and ensure compliant coding and reporting for restricted awards (i.e. timesheets and expense coding).
• Track income recognition and receivables against milestones; prepare payment requests/invoices as required.

Proposals, renewals & pipeline support

• Work with and report to the Head of Development to identify and develop new funding opportunities.
• Support the preparation of compelling proposals, concept notes, and donor presentations tailored to institutional, foundation, and private sector partners.
• Conduct donor research and maintain a live fundraising tracker and CRM system to support proactive pipeline management.
• Contribute to the cultivation and stewardship of funders, preparing impact reports, case studies, and donor communications.
• Coordinate cross-team inputs for donor meetings, funding campaigns, or events that support income generation.

Systems, data & process improvement

• Utilise available grants management tools (e.g., trackers, templates, checklists, shared drives/SharePoint, CRM).

· Promote disciplined data management, ensuring GDPR-compliant document storage and access controls.

• Provide training and guidance to colleagues on grant requirements and internal workflows.

Governance & internal collaboration

• Prepare or contribute to concise briefings, dashboards, and summaries for the Head of Development, Executive Team, and Global Policy Board.
• Contribute to annual planning, KPI setting, and impact measurement related to fundraising and grant delivery.
• Support continuous improvement in monitoring, evaluation, and learning.

Expectations

Cross-functional operational collaboration

• Contribute to the WeProtect Global Alliance operational compliance, financial and grant management processes and systems.
• Work collaboratively with colleagues to deliver cross-functional projects that will strengthen the reach and impact of the WeProtect Global Alliance Secretariat.

Building an inclusive culture

• Play a proactive role in ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do.
• Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation. 
• Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong, and promote equality in physical and mental health for all.

Other

• To attend and contribute to meetings, training, and other events as required.
• To actively participate in our supervision and appraisal process.
• To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial, and compliance policies.
• To travel to meetings, which may require the need to work unsociable hours, e.g. attending evening or weekend meetings.
• To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
• To use WeProtect Global Alliance resources responsibly.

As a global, multi-sector alliance, ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Person Specification

Essential criteria

Experience

1. Substantial hands-on experience managing multi-donor grants across the full lifecycle, from start-up to close-out with a diverse donor community (governments/multilaterals, trusts and foundations, and private donors), including restricted awards.

2. Proven track record coordinating high-quality donor reports and ensuring contractual compliance across multiple awards and deadlines.

3. Demonstrable experience collaborating internally and leading applications, funding reports, financial reporting (budgets, forecasts, cost recovery, and expenditure monitoring).

4. Experience of preparing concept notes, proposals, and application forms for funding opportunities.

5. Experience with grant databases/CRM.

6. Stakeholder management skills, with experience liaising with donors and supporting senior leaders with briefings and stewardship.

7. Experience in due diligence, risk management and audit-readiness for grants (e.g., procurement, safeguarding, sanctions/PEP checks, data protection).

8. Proven experience working autonomously in a fast-paced environment to deliver a broad range of donor activities.

Skills

1. Outstanding organisation and time management, with the ability to manage competing deadlines and maintain meticulous records.

2. Excellent written communication, able to synthesise complex information into clear, outcome-focused reports and proposals.

3. Financial literacy: confident reviewing budgets, variances and forecasts; advanced Excel skills and comfort with shared-working tools (MS Office, Teams, SharePoint).

4. Analytical judgement and problem-solving, with a pragmatic, solutions-focused mindset.

5. Ability to work independently and collaboratively in a remote, international team, exercising discretion and sound judgement.

6. Commitment to safeguarding, child protection, EDI, and ethical fundraising practice.

Knowledge

1. Practical understanding of donor compliance for public/institutional and philanthropic funders, including awareness of different types of donor reporting requirements.

2. Knowledge of monitoring, evaluation and learning principles and how to evidence impact and learning in grant reports.

3. Familiarity with data protection (GDPR) and information governance in grants contexts.

4. Understanding of WeProtect Global Alliance’s mission, vision, values, and global operating context.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards, and conduct in line with WeProtect Global Alliance values.

Desirable Criteria

1. Experience setting up or improving grants management systems (trackers, calendars, templates, workflows) proportionate to a small organisation.

2. Experience of using online funding and grant management portals.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection

Diversity, inclusion, and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities, and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian, and other ethnic minorities, disabled people, and LGBTQ+ individuals.

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion.

PURPOSE OF ROLE

As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.

The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.

Key Duties

• Lead the pilot and implementation of Caudwell Youth’s national online mentoring programme.
• Manage the digital platform where the online mentoring will take place, ensuring it operates effectively and provides a user-friendly service.
• Working in conjunction with internal teams to develop evaluation and evidence outcomes of the pilot.
• Oversee the day-to-day delivery of the online mentoring programme, ensuring safe, consistent and effective support for young people.
• Understand and analyse user journeys, using the data and insight to shape current programmes and ensure continuous improvement of online services.
• Identify opportunities to expand reach and accessibility for young people who may face barriers to in-person support.
• Ensure robust safeguarding practices within digital mentoring environments with support from Deputy CEO.
• Ensure the programme provides consistent, safe and effective support for young people.
• Monitor programme performance and contribute to evaluation and reporting for internal learning and funders.

Coordination & Development

• Develop processes, guidance and resources to support safe and effective online mentoring.
• Develop and coordinate collaboration with stakeholders
• Carry out user research and usability testing with young people and mentors to continuously improve the service.
• Support the recruitment, onboarding and training of volunteer mentors delivering online mentoring.
• Provide guidance and support to volunteers to ensure they feel confident delivering mentoring in a digital environment.
• Develop and maintain risk management processes specific to online delivery.

Partnership & Liaison

• Communicate technical requirements and flag any issues to the online mentoring platform provider, to ensure the platform supports safe and effective service delivery.
• Collaborate with the team, and stakeholders in the design phase on the platform

General

• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary.

Experience & Skills (Essential):

• Experience delivering or managing online or digital services, ideally within a support, education or youth-focused environment.
• Experience managing projects from development through to implementation, including coordinating multiple stakeholders.
• Experience supporting, coordinating or supervising volunteers or frontline staff.
• Strong communication and organisational skills, with the ability to coordinate teams and manage competing priorities.
• Ability to work collaboratively with technical teams (developers, designers or platform providers) with an understanding of user experience and accessibility.
• Experience carrying out user research or usability testing, and gathering data, feedback and evaluation to review and improve services.
• Ability to develop and implement processes and systems to support effective programme

Experience & Skills (Desirable):

• Experience working with young people, mentoring programmes, or wellbeing services.
• Knowledge of digital safeguarding and managing risk in online environments.
• Experience developing or launching new services, pilots or programmes.
• Experience working within a charity or non-profit organisation.
• Experience delivering or supporting national or remote services.

Why Work For Us

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Hybrid – working from home and in the community
• Private Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Life Insurance
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.

We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.

Outside In are seeking an experienced fundraiser to play a key role in our next phase of growth and development. 

Working closely with the CEO and Board, the Fundraising & Development Manager will play a key part in ensuring the organisation’s long-term financial sustainability. The Fundraising and Development Manager will lead the refinement and delivery of our fundraising strategy, driving forward diverse income streams, including trusts and foundations, corporate partnerships, digital fundraising, individual donors and patrons. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners, and stakeholders. 

We’re looking for someone with a strong track record of delivering successful fundraising activities, with excellent communication and copywriting skills, and experience of managing projects remotely. You’ll be confident using insight and data to guide decision-making and maximise impact.

In return, you’ll join a supportive, value-led organisation where your ideas and contributions will be valued. We offer flexible, hybrid working, generous annual leave and a chance to make a profound difference to underserved artists across the UK. 

FitzRoy is looking for a proactive and driven Oliver McGowan Programme & Training Coordination Manager to develop, coordinate and grow our external Oliver McGowan Mandatory Training offer.

Using your excellent relationship-building skills, you will develop partnerships with commissioners and other organisations and identify strategies to help more customers access our training. You'll build strong relationships with new and existing customers, ensuring they receive an excellent experience from initial enquiry through to training delivery.

This is an exciting opportunity to shape a newly created role, identify new opportunities, improve the way we work and lead our Training Support Team in coordinating all of FitzRoy's training, while helping us reach more organisations and increase the impact of our Oliver McGowan programme.

Please note this is a remote role with occasional travel to Petersfield and other locations in the UK, so a Full Driving Licence and access to a vehicle is essential. 

Unfortunately we are unable to offer sponsorship for this role. 

This role is being offered on a Full Time basis or 30 hours per week (across 4 days) on a 12 month fixed term contract.

What you'll do

• Lead our dedicated Training Support Team, ensuring the smooth coordination of all internal and external training across FitzRoy - Not just our Oliver McGowan programme.
• Work closely with our inspirational Lived Experience Trainers and Administration team to support the successful delivery of the Oliver McGowan programme and our internal training courses in a timely and efficient way.
• Develop new business opportunities and build lasting relationships with commissioners, customers and partner organisations.
• Deliver an excellent customer experience from initial enquiry through to course completion.
• Monitor performance, income, customer feedback and quality standards to support continuous improvement.
• Ensure compliance with Oliver McGowan licensing requirements and contractual obligations.

About you

You’ll have

• Experience of building strong relationships with customers, commissioners or partner organisations.
• Passion for delivering an outstanding customer experience.
• Excellent communication skills, which can flex for the different needs of our team and customers
• Confident leadership skills, to support a small team, helping people to do their best work.
• Great IT skills to use Microsoft Office, our LMS and other digital systems to monitor performance and keep things running smoothly.
• Information analysis skills, to solve problems and identify opportunities for improvement and growth
• FitzRoy aligned values, committed to improving the lives of autistic people and people with a learning disability.
• Experience of working within the health and social care sector and the Oliver McGowan Training Programme.
• Transferable experience in programme or training coordination and scheduling

Why join us?

You'll be joining a well-established, high-performing Learning & Development team with an excellent reputation for high-quality training. Our trainers and Training Support Team receive fantastic feedback from colleagues and external customers, and you'll have the opportunity to build on that success by shaping a newly created role and grow our external Oliver McGowan training offer.

About Us

FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.

We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.

Benefits

• 25 days holiday rising with service
• Staff recognition scheme
• Leadership development programme
• Healthcare cashback plan and employee assistance programme
• Team bonus scheme (service based roles)
• Pension and life assurance

Reports to: Director of Recruitment

Direct reports: N/a 

Location: Flexible, with monthly co-working days in London and additional stakeholder meetings as required. 

Salary: £25800 FTE equivalent 

Hours: Part time; 15 hours a week, Monday – Friday (3 hours consecutively per day, ideally 10.00am – 1.00pm). 

Contract: Fixed Term 6 months

Start Date: ASAP 

ABOUT THE ROLE 

Role overview 

Our Recruitment Team works closely with experienced professionals, helping them navigate a life-changing move into teaching and feel part of the Now Teach community from day one. 

As Recruitment Co-Ordinator will play a critical role in providing strong administrative support to the Recruitment Team in helping experienced professionals successfully transition into teaching, building high-quality pipelines of career changers who can make a lasting impact in schools and on pupils’ outcomes. 

In this role, success means providing an exceptional Now Teach experience ensuring all candidates are contacted within 48 hours, pre-screened accurately, consultations scheduled within desired timeframes, that accurate CRM data is maintained and that candidates feel supported and engaged throughout the early stages of our recruitment process. 

The role is highly candidate-facing and predominantly phone based, with much of your work time spent speaking directly with candidates to build relationships, provide advice, answer questions and ensure they receive a responsive, supportive experience from their first interaction with Now Teach. 

In this role you will:  

Candidate Recruitment and Pipeline Management 

• Own and deliver initial contact converting candidates from Expression of Interest to Consultation, delivering expert advice, guidance and successfully exciting candidates with our offer to continue their career change with Now Teach. 

• Identify and progress high-potential Network candidates positioning Now Teach as a core part of their career-change journey into teaching.

Candidate Experience and Engagement 

• Ensure joined-up communication to Now Teachers and a shared understanding of what recruiting to the Network means in practice, ensuring key messages and approaches are embedded. 

• Manage shared recruitment inboxes effectively delivering responsive and high-quality communication that creates a positive candidate experience and reflects the organisation's values. 

• Meeting our ideal turn around target of 48 hours from registration to outcome or progressing with next steps.

• Support the planning and delivery of recruitment events, ensuring participants receive timely communications, event materials and a positive, professional experience. 

Data, Systems and Continuous Improvement 

• Maintain accurate CRM data (Salesforce) to enable reliable reporting and decision making. 

• Use insight data from Salesforce and Active Campaign to drive continuous improvement in communications to engage and progress your pipeline of candidates. 

KEY ACCOUNTABILITIES (MEASURED AND REVIEWED REGULARLY): 

You will be accountable for delivering against the following: 

Candidate Recruitment and Pipeline Management 

• Accurate pre-screen decisions for ITT and Now Teach entry criteria 

• Timely scheduling of consultations

Candidate Experience and Engagement 

• Candidate feedback scores on recruitment support and guidance (NPS) 

Data, Systems and Continuous Improvement 

• CRM data accuracy/completeness

• Timely pipeline updates and reporting

PERSON SPECFICIATION 

Who you are (qualities/values) 

• Proven ability to own a fast paced, dynamic pipeline from end-to-end (either a sales or recruitment pipeline, or other, transferable experience) and deliver a timely turnaround on actions and applicant follow-up, ideally within 48 hours. 

• You’ll be confident and comfortable working predominantly by phone, using calls as a key tool to build relationships, provide advice, overcome barriers and move applicants through the pipeline. 

• You’ll be comfortable and confident in working to ambitious individual and team targets as standard.

• You’ll have a strong coaching capability, demonstrating confidence in handling complex career decisions, displaying a high level of emotional intelligence. 

• Proven ability to establish effective relationships with people from all backgrounds (including prospective applicants and other members of the team).

• Excellent persuasive oral and written communication skills; the ability to effectively tailor messaging to individual applicants resulting in securing a tangible outcome.

• You’ll be able to overcome challenges and show resilience.

What you will need to succeed in this role (experience/qualifications) 

• Experience in sales, recruitment, or another fast-paced environment requiring regular, day-to-day communication with candidates or customers. 

• A genuine interest in education and building relationships with applicants. 

• Strong team working skills; communicating with colleagues across the organisation. 

• Experience using CRM systems and ability to develop knowledge and proficiency of Now Teach’s relationship management system. Ideally confident in interpreting data from CRM systems to navigate towards outcomes.

• Comfortable with a wide range of digital platforms, for example, Salesforce CRM and Microsoft Office. 

• Strong working knowledge of the initial teacher training, early career, and education landscape would be advantageous. 

Application Process

Please send your C.V. and cover letter (no more than 2 pages).

The job will close EOD 2nd September.

Interviews will take place via video call on 7th or 8th September.

This job empowers our automotive family to live their best life by being the first point of contact for individuals seeking support. The role provides high quality information, advice and guidance, helping individuals to identify solutions, access appropriate services to improve their wellbeing, and make a positive change in their lives through a person centred approach.

Job Overview

· Act as the first point of contact for individuals accessing Ben's services, delivering a professional, compassionate and person-centred experience.

· Identify needs, provide information, advice and guidance, and practical support across a range of wellbeing issues.

· Manage all enquiries, ensuring timely intervention, effective signposting and referrals to internal and external services.

· Identify when urgent/critical intervention is required following SASH or Safeguarding processes.

· Work collaboratively with colleagues and partner organisations to ensure individuals receive coordinated and impactful support.

Key responsibilities:

· Deliver high-quality information, advice and guidance (IAG) that enables individuals to make informed decisions and access appropriate support.

· Conduct thorough, person-centred assessments, identifying risks, vulnerabilities and safeguarding concerns where appropriate.

· Manage enquiries effectively, ensuring support is delivered within agreed service standards and timescales.

· Maintain accurate, timely and confidential records on Ben's CRM system.

· Provide effective referrals and handovers to Case Management, Specialist Services and external partner organisations.

· Refer / signpost individuals where relevant to access welfare benefits, statutory services, financial assistance and community-based resources.

· To keep abreast of changes in legislation of Welfare Benefits and Statutory Provisions.

· Promote safeguarding best practice in line with Ben’s Safeguarding and Suicide and self-harm policies at all times,

· Build and maintain positive relationships with referral partners, external agencies and stakeholders.

· Contribute to service development through sharing feedback, identifying trends and suggesting improvements.

·  Support the delivery of excellent customer service, ensuring every interaction is professional, empathetic and responsive.

This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.

Our Values

· Passionate

· Respectful

· Inclusive

· Driven

· Empowered

Job Specific Competencies

Technical knowledge:

· Understanding of Information, Advice and Guidance (IAG) principles and practice.

· Understanding of statutory services and community support provision.

· Knowledge of safeguarding legislation and best practice relating to vulnerable adults and children.

· Experience using CRM systems and maintaining accurate case records.

· Good understanding of data protection, confidentiality and GDPR requirements.

· Proficient in Microsoft Office applications and digital working practices.

Skills:

· Excellent communication, listening and interpersonal skills.

· Ability to manage a varied workload and prioritise competing demands.

· Strong problem-solving and decision-making abilities.

· Strong organisational and time-management skills.

· Ability to build effective relationships with individuals, colleagues and external stakeholders.

· Resilient, empathetic and customer focused.

Qualifications required:

· Level 2 Information, Advice and Guidance qualification or willingness to work towards.

· GCSE (or equivalent) English and Mathematics.

· Commitment to ongoing professional development.

Experience required

Essential:

· Experience working in a customer service, helpline or support environment.

· Experience working within community support, social care, welfare, advice or guidance services.

· Experience supporting individuals using a person-centred approach.

· Knowledge and experience of safeguarding vulnerable adults and children.

· Experience of working with confidential and sensitive information.

· Experience using case management or CRM systems.

Desirable:

· Experience working within a charity, health and wellbeing, social care or not-for-profit environment. .

· Experience managing your own caseload in a holistic manner

· Experience of completing needs assessments

· Understanding of welfare benefits and statutory support services.

· Experience developing relationships with partner agencies and external stakeholders.

This job is suitable for someone who…

· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives

· Is proactive and enjoys interacting with people. 

· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.

· Is passionate about people and their importance in making an organisation successful.

· Has empathy with Ben’s mission, vision and values.

· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.

· Is professional, supportive, and inclusive to all individuals accessing support.

· Can hold appropriate professional boundaries.

· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.

· Seeks to enhance and continuously improve self and the services we provide.

· Is flexibility and be adaptable.

· Is conscientious and motivated to deliver to deadlines.

· Is creative and take a solution focused approach.

· Is open and honest and demonstrate integrity.

· Has a desire to help and support others.

· Is approachable.

· Is passionate about the services we deliver.

Remote (Surrey and surrounding areas) | 18 – 24 hours

£27,500 pro rata | Flexible working | Real impact

Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?

At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.

In this role, you’ll:

• Support families one-to-one and in groups, both pre- and post-bereavement
• Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
• Help children feel less alone in their grief, and families feel more connected
• Contribute to our PIECES group programme, helpline, and referral process

This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.

We’re looking for someone who brings:

• A warm, person-centred approach
• Experience working with children and families
• Emotional resilience and a strong sense of purpose
• The ability to travel across Surrey and attend some evening/weekend sessions

We offer:

• Flexible working
• TOIL and supervision
• Ongoing training and personal growth
• A supportive, values-led team who genuinely care

If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.

View our recruitment pack for more information including a full job description and person specification:

Role Overview

The Talent Set are delighted to partner with our client on a fantastic Senior Marketing Manager role. This position involves leading strategic, multi-channel marketing initiatives to maximise supporter engagement and long-term value, supporting the organisation’s Legacy and Mid-Value programmes through innovative and audience-focused approaches.

Key Responsibilities

• Provide strategic and operational leadership to a team responsible for delivering legacy and mid-value supporter programmes.
• Develop, implement, and optimise integrated marketing plans across channels, including digital, direct mail, email, and media, to meet ambitious targets for supporter acquisition, retention, and income.
• Oversee supporter journeys and stewardship strategies to deepen long-term relationships and increase lifetime supporter value.
• Analyse audience insights and campaign data to inform strategic decisions, optimise activity, and improve programme performance.
• Collaborate with internal teams and external partners to maximise opportunities for supporter engagement and fundraising success.
• Lead the development of compelling content and creative that resonates with diverse supporter audiences.
• Manage programme budgets and resources efficiently, ensuring activities deliver strong return on investment.
• Coach and motivate a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement.
• Monitor programme performance, using insights and testing to refine strategies and ensure objectives are met.
• Maintain compliance with industry best practice, legal standards, and regulatory guidelines in all marketing activities.
• Manage high-profile campaigns, proactively addressing risks, challenges, and deadlines.

Person Specification

• Proven experience leading large-scale acquisition and supporter engagement programmes within the charity or international development sectors.
• Demonstrable success in managing and developing high-performing teams, with a focus on collaboration and continuous improvement.
• Extensive understanding of multi-channel marketing, including digital, mail, and telemarketing, with the ability to develop integrated, audience-led supporter journeys.
• Strong analytical skills with experience interpreting complex data to inform strategic decisions.
• Ability to prioritise effectively, balancing multiple projects and deadlines to deliver impactful results.
• Skilled in developing engaging content and creative across varied channels to inspire action.
• Experience managing significant marketing budgets with clear focus on measurable outcomes and return on investment.
• Excellent communication, stakeholder engagement, and relationship-building skills, capable of working across teams and with external partners.
• Innovative, adaptable, and committed to upholding best practices in supporter stewardship and ethical fundraising.

What’s on Offer

Salary: £50,100-£55,400
Contract until December 2026
Hybrid working - 1 day a week in Central London

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.