Digital content officer jobs in Liverpool
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Sepsis is one of the UK’s leading causes of preventable death, yet many people don’t recognise the signs early enough. This role is about changing that through compelling communication.
We’re looking for an exceptional writer and storyteller who can turn life-saving messages into content people engage with.
This is a hands-on role for someone with 2+ years’ experience. You’ll create content that reaches new audiences and drives awareness of sepsis and UK Sepsis Trust’s work.
You’ll be part of a small, passionate team, working closely with the Head of Partnerships and Campaigns, Marketing and Communications Lead, and Digital Media Officer.
About you
· Compelling writer and storyteller
· Proactive, creative, and organised
· Comfortable managing multiple priorities
· Confident engaging with online communities
· Collaborative with excellent relationship skills
· Committed to inclusive, accessible communications
What you’ll do
· Write and edit high-quality content across paid/organic social, web, email, and campaigns
· Relaunch and grow our TikTok
· Turn real-life stories into educational case studies
· Plan and schedule content across channels
· Manage and engage our social media communities
· Track performance and use insights to improve results
· Deliver email campaigns that drive support
· Contribute to internal comms and ensure consistency
What you’ll bring
Essential
· 2+ years in a content or communications role
· Experienced writing for social, web, and email
· Skilled managing social channels and online communities
· Care about clarity, tone, and detail
· Able to turn complex information into clear, engaging content
· Familiar with tools like Canva, Mailchimp, WordPress (or similar)
· Experience growing engagement and understanding analytics
· Basic knowledge of SEO
Desirable
· Basic image and video editing skills
· Eye for design and visual storytelling
· Experience with Adobe Creative Suite
· Working knowledge of Salesforce CRM
· Experience in charity, not-for-profit, or health sectors
Why us
We’re a small team doing big things. You’ll own your work, be supported to do it well, and see the real impact – helping save lives.
Our Employment Benefits include:
· 27 Days annual leave excluding bank holiday rising to 32 with service
· Enhanced Maternity and Paternity leave
· Employee Assistance Programme
· Generous CPD Allowance
· Flexible working arrangements
This is a home based role with occasional travel to London/Birmingham/Manchester.
How to apply
Send your CV and a short covering letter by 1st May telling us why this role excites you and what you’d bring to the team.
The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you.
The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct.
Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.
The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change.
KEY RESPONSIBILITIES
1. Communications Plan and Implementation
-
Develop and implement the annual communications and marketing plan in collaboration with senior leadership.
-
Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders
-
Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
-
Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories.
-
Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol.
-
Provide communications support for our fundraising campaigns and optimise our calls to action across all media.
-
Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards.
2. Digital Strategy and Implementation
-
Lead digital planning and delivery across our website, email, social media and digital campaigns.
-
Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI.
-
Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.
-
Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer.
3. Content Creation
-
Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns.
-
Create and update marketing collateral, including leaflets, posters and campaign toolkits.
-
Manage, create and edit supporter newsletters and email communications.
-
Commission and collaborate with designers, photographers and videographers and other external creative resources as required.
-
Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed.
4. Ambassadors and Influencers
-
Build and nurture relationships with ambassadors, influencers and public supporters.
-
Develop briefs, guidance and campaign plans for influencer activity.
-
Ensure ambassador messaging aligns with organisational values and priorities.
-
Identify opportunities to amplify diverse lived experiences and voices.
5. Events
-
Plan and implement digital and in person events for THB audiences
-
Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners
-
Support branding and communications needs for in‑person and digital events.
-
Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches.
-
Capture and produce event‑related content (photo, video, social).
6. External Engagement and media
-
Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity
-
Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners.
-
Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals
-
Support media relations through press releases, statements, case studies and briefing documents.
-
Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns
-
Secure local, regional and national coverage for the charity online, and in print
-
Represent The Hygiene Bank in external meetings, partnerships and sector collaborations.
-
Build relationships with community groups, corporate partners and volunteers.
-
Provide campaign assets and messaging for partners to support wider engagement.
7. Data and Monitoring
-
Monitor communications performance using analytics tools.
-
Prepare monthly reports and recommendations based on performance data.
-
Maintain accurate records of communications outputs, engagement and media coverage.
-
Ensure GDPR‑compliant data handling and responsible content management.
-
Prepare an annual review of communications and learnings as input to future plans.
8. Administration
-
Manage communications timelines, schedules and project documentation.
-
Coordinate with suppliers, agencies and freelancers, including managing budgets where required.
-
Oversee approval processes for communications materials.
-
Maintain organised filing systems and brand resources.
9. Team
-
Work collaboratively across teams and with volunteers to support organisation‑wide communications needs.
-
Line manage the Communications Officer, empowering and championing them in their role
-
Provide guidance on messaging, brand use and digital best practice.
-
Adopt a ‘can do’ and responsive attitude to requests from team members.
-
Contribute to an inclusive, supportive and mission‑driven team culture.
10. Internal Communications
-
Support internal newsletters, updates and team/trustee communications.
-
Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information.
-
Strengthen internal cohesion by supporting cross‑team information flow.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
-
Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies.
-
A creative mindset, generating new and innovative ways to communicate our work.
-
An appetite for change and continuous learning and improvement.
-
Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision.
-
Ability to work under pressure and manage multiple projects simultaneously.
-
Ability to represent the charity and its mission in a clear, emotive and factual way.
-
Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups.
-
An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:
-
Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc.
-
Strong copywriting skills for a variety of audiences and formats.
-
Ability to produce marketing and communications materials for multiple audiences across different platforms.
-
Ability to communicate effectively with diverse audiences and stakeholders.
-
Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 8th- 15th May 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
The International department of World Horse Welfare is responsible for implementing the organisation’s strategy in Lower and Middle Income countries and aims to improve the welfare of as many working equids as possible. An important part of the strategy is to increase the size and scope of the international programme.
We are seeking an International Programme Officer to join the team and support and develop the community-based projects that underpin the charity’s presence in developing countries. As the organisation begins to work more closely with the human development sector and raise its profile at government and institutional levels, this role will be influential in developing relationships and seeking funding opportunities to support the expansion of World Horse Welfare’s overseas activities.
This is a UK-based remote position. Candidates must be resident in the UK, have the legal right to work in the UK, and be able to travel internationally when required.
Key responsibilities include:
- Liaison: Staying informed on the development sector and identifying potential opportunities to work with other organisations or donors. Reporting to the department and partners on programme matters and initiatives.
- Influencing: Represent World Horse Welfare with key stakeholders in project countries, including local and national government, academic institutions, official bodies, such as OIE and FAO, other human development institutions including EC, local organisations and the private sector.
- Management: Manage and support local partner organisations, regional coordinators, consultants and professional volunteers.
- Project Management: Support our partner organisations in the design and management of projects in designated countries including budgeting, financial management and the implementation of monitoring and evaluation systems.
- Fundraising: Identify funding opportunities relevant to project countries and support local partner organisations to submit funding applications.
- Knowledge: Increase and share learning about project countries concerning working equids, animal welfare and the human development sector.
About you:
You will have experience in monitoring projects, managing budgets and working with diverse stakeholders in varied cultural contexts. You can identify practical, locally appropriate solutions and manage complex or remote operations effectively. Skilled in project planning, communications and using digital tools, you also work flexibly, can travel independently when needed, and bring a respected, values-led approach aligned with our mission. Knowledge of equine health and welfare and experience in handling and husbandry is desirable.
What we offer:
- Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
- Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
- 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
- Paid employee sickness absence scheme and compassionate leave.
- Life assurance scheme of 4x annual salary.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why Join Us
At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for the workforce, our work makes a real and lasting difference to people who give so much to others every day.
This is an exciting opportunity to join a small, close-knit team at a pivotal moment in our growth. You will play a central role in shaping how we tell our story, build our supporter base and deliver events and fundraising campaigns that genuinely move the dial. Your ideas will be heard, your work will matter, and you will see the impact of what you do.
You will be joining a small, friendly and supportive team where your contribution is genuinely valued and where you will have real ownership of your work.
The Role
We are looking for an experienced, driven and creative Marketing and Events Manager who brings a genuine passion for fundraising and events — and the skills to match. This is not primarily a desk-based marketing role: you will be the engine behind our events programme and a key driver of our fundraising income.
Reporting directly to the CEO, you will lead the planning and delivery of CWC’s events calendar, manage our fundraising activities, and oversee the work of the Marketing and Events Officer. You will be equally comfortable developing the strategy and getting stuck into the detail of execution.
Events will be at the heart of what you do. You will take ownership of our flagship event, coordinate a varied programme of fundraising events, sector conferences and networking activities, and ensure every event is professionally delivered and leaves supporters feeling connected to our mission. You will manage relationships with venues, suppliers and sponsors, and keep a close eye on budgets and income targets.
Fundraising will be a core focus. You will be responsible for achieving financial targets from individual and corporate fundraising, developing creative campaigns across platforms such as Enthuse and JustGiving, and building the kind of relationships with supporters and partners that turn one-off donations into long-term engagement.
Alongside this, you will lead and support the Marketing and Events Officer, ensuring our marketing output — social media, newsletters, website content and campaigns — is consistent, engaging and aligned with our strategic goals.
About You
You will have a proven track record in events management and fundraising, ideally within the charity sector. You know what it takes to plan and deliver events from first concept through to post-event evaluation, and you understand how events can drive income as well as awareness.
You will be a confident, organised and proactive person who can manage competing priorities without losing sight of quality or deadlines. You will be comfortable working independently, managing your own workload and supporting others to manage theirs.
Our ideal candidate will have:
- A proven track record in events management, with demonstrable experience of delivering fundraising income from events
- At least two years’ experience in a charity fundraising or events role
- Experience of line managing or supervising others
- Excellent relationship-building skills with sponsors, corporate partners and individual supporters
- Confidence using fundraising platforms (e.g. Enthuse, JustGiving) and CRM/database systems (Hubspot experience an advantage)
- Strong working knowledge of social media platforms, email marketing tools and website content management
- Experience managing budgets, monitoring income and expenditure, and reporting on financial performance
- Excellent written and verbal communication skills
- High attention to detail and strong project management skills
- Genuine enthusiasm for the charity’s mission and the people we support
Knowledge of the health and social care sector would be a distinct advantage, though not essential.
We Offer
- A salary between £32,000 and £34,000 per annum
- 25 days’ annual leave plus bank holidays
- A flexible, remote-working environment — you must be based in England
- A friendly, supportive team culture where your contribution is genuinely valued
- The opportunity to make a real difference to the lives of care workers across the UK
If you are ready to bring your events and fundraising expertise to a cause that really matters, we would love to hear from you.
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
Job Title: Digital Marketing Officer
Reporting To: Marketing & Communications Manager
Salary: £26,848 - £31,439
Hours: 37.5 hours per week
Duration: Permanent
Location: Alder Hey Children’s Charity, Liverpool / Hybrid-working
Job Purpose:
The purpose of this role is to support the planning, delivery and optimisation of Alder Hey Children’s Charity’s digital marketing activity across key channels, reporting to the Marketing & Communications Manager.
This is a hands-on digital role focused on day-to-day delivery, advertising and optimisation across the charity’s digital platforms. The Digital Marketing Officer will play a key role in ensuring digital advertising channels are engaging and effective in supporting fundraising, brand awareness and supporter engagement.
The role works closely with colleagues across Marketing, Fundraising and Communications, and supports the delivery of digital activity set by the Marketing & Communications Manager.
Main Duties/Tasks
Digital Duties:
Content Creation, Management, and Campaign Support
- Creating, editing, and publishing content across the charity’s digital channels (website, email, and ad channels) in conjunction with the Content Creation Officer and Marketing Officers.
- Managing day-to-day updates to the charity websites using the CMS, ensuring content is accurate, engaging and aligned to brand guidelines. Maintain high standards of brand identity across all digital touch points.
- Building and sending email communications using the charity’s email platform, supporting segmentation, stewardship and supporter journeys.
- Supporting the delivery of integrated marketing and fundraising campaigns through digital channels.
- Adapting digital copy for different audiences and platforms, including web pages, email campaigns and digital appeals.
Digital Marketing Optimization, Reporting, and Budget Support
- Optimising and supporting budget monitoring for AI Search, Paid Search, SEO, and Google Grant campaigns.
- Monitoring and reporting on digital performance using analytics and platform insights, identifying opportunities to improve engagement and effectiveness.
- Supporting paid digital fundraising activity by preparing and advising on content, assets, and copy, and assisting with reporting and optimisation under the direction of the Marketing & Communications Manager.
Brand Management, Compliance, and Collaboration
- Ensuring all digital content and activity complies with brand guidelines, accessibility standards, GDPR, and relevant regulations.
- Scheduling and managing organic content in line with agreed plans, adapting content where needed for different channels, working with Marketing Officers to ensure a consistent brand presence.
- Working with internal colleagues and external suppliers or agencies, where required, to support digital delivery.
- Supporting the Marketing & Communications Manager to maintain organised digital systems, content libraries, and workflows.
Other Duties:
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line manager.
Closing date: Monday 20th April, 12pm
Shortlisting: Wednesday 22nd April
Interviews: Tuesday 5th May
Your covering letter should answer the following questions:
• Why you are interested in the opportunity?
• How do you meet the person specification?
Covering letters should be no more than one side of A4.
Job Title: Marketing Officer
Reporting To: Senior Marketing Officer
Salary: £26,846 – £31,439
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, Liverpool/Hybrid working
Job Purpose:
The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.
Main Duties/Tasks
Marketing Planning, Campaign Delivery & Performance:
- Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
- Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
- Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
- Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
- Use market research and data to drive continuous improvement in marketing activity.
- Evaluate and share actionable learnings to optimise future campaigns.
- Analysis of campaign performance and audience insights to inform future marketing decisions.
Content, Channels & Brand:
- Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
- Creation of powerful stewardship content in partnership with fundraising teams.
- Collaboration within the marketing team across branded social channels to drive growth and engagement.
- Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
- Upholding of brand positioning to always agreed deadlines.
Stakeholder Management, Delivery & Operations:
- Manage the production and distribution of marketing materials across external suppliers as required.
- Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
- Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
- Attending and participating in events, team meetings, compulsory training etc.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line manager
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.
Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
____
*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working
37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Closing date: Monday 5th May
Interviews: Tuesday 13th May
Your covering letter should answer the following questions:
• Why you are interested in the opportunity?
• How do you meet the person specification?
Covering letters should be no more than one side of A4.
About Emmaus
Emmaus Merseyside is an award-winning charity that empowers people to overcome homelessness for good. We provide people with a stable home and life-changing tailored support.
We’re here for people experiencing or at risk of homelessness. We see the person and their strengths – and help them get their life back on track, based on the future they want to create. As part of a nationwide movement of local Emmaus charities, we equip people with valuable skills, training and work experience to achieve their goals.
No one’s life should be defined by homelessness. In our caring community, we build on each individual’s abilities, increasing their confidence and self-esteem. The people we support have a purpose and a chance to make a real contribution to their community.
About the role
As Chief Executive Officer, you will be the heartbeat and guiding force of Emmaus Merseyside. This is a role for a leader who believes deeply in people and the power of community.
You will champion our mission, inspire our companions, staff and volunteers, and ensure our organisation continues to grow in strength, resilience and impact. Balancing strategic vision with hands‑on leadership, you will help shape a future where every person we support has the opportunity to thrive.
We are seeking a visible CEO who is grounded in the Emmaus values and passionate about supporting others to succeed. This exciting role is suited to someone who can balance strategic thinking with day-to-day involvement; who listens, brings people with them and leads with empathy, clarity and purpose.
This is an exceptional opportunity to make a tangible difference, lead an established charity, and shape the future of a community that changes lives every day.
Please find attached the Applicant Information Pack below, which includes the job description and person specification.
How to apply
To apply for the role, please download the attached Applicant Information Pack below, which includes the job description and person specification.
You are invited to submit a CV and a tailored covering letter outlining your suitability for the role, along with your alignment to our values and mission. Please apply before the closing date for applications, 10am on Friday 17 April.
Following an initial longlisting process, selected candidates will be invited to an informal conversation with a trustee. This provides an opportunity to learn more about Emmaus Merseyside, the role and our community. Shortlisted applicants will then be invited to attend a formal interview and deliver a presentation on Thursday 23 April.
This staged approach is designed to provide a supportive and transparent experience, enabling both candidates and the Board of Trustees to explore mutual fit and leadership alignment.
The client requests no contact from agencies or media sales.
Job Title: Senior Marketing Officer
Reporting To: Marketing and Communications Manager
Salary: £31,125 – £39,926
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, Liverpool/Hybrid working
Job Purpose:
To drive the planning and delivery of integrated marketing campaigns for Alder Hey Children’s Charity, supporting fundraising and organisational objectives, reporting to the Marketing and Communications Manager. The role will oversee workflow and priorities, manage marketing officers, and ensure campaigns are delivered to a high standard. The Senior Marketing Officer will also play a key role in shaping marketing strategy, analysing performance and driving continuous improvement across fundraising marketing activity. This is a broad and varied marketing role which requires creativity, communication and project management skills to help the charity plan and execute its marketing and brand campaigns.
Main Duties/Tasks
Strategic Planning, Leadership & Performance: ·
- Work with the Marketing & Communications Manager to shape long-term marketing plans and campaign strategies.
- Provide strategic guidance to ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
- Represent the marketing function in cross-departmental planning.
- Develop marketing processes, templates and workflows to improve team efficiency.
- Implement and oversee internal systems for content management, consent, image banks, brand guidelines etc · To continually improve performance of team members encouraging collaboration and sharing feedback and high-performing and positive marketing team culture.
- Lead regular one to ones with team members.
- Ability to provide strategic marketing integration advice for fundraising campaigns
- Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
- Use market research and data to drive continuous improvement in marketing activity.
- Evaluate and share actionable learnings to optimise future campaigns.
Campaign Delivery, Content & Channels:
- Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
- Creative and powerful copywriting skills aligned to the values of the Charity.
- Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, magazines, brochures, scripts and social media.
- Creation of powerful stewardship content in partnership with fundraising teams
- Collaboration within the marketing team across branded social channels to drive growth and engagement
- Collaborate with the Trust Comms team for campaign and content capture.
Stakeholder Management, Brand & Operations:
- Manage the production and distribution of marketing materials across external suppliers as required.
- Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations. ·
- Upholding of brand positioning to always agreed guidelines.
- Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
- Attending and participating in events, team meetings, compulsory training etc.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
- Any other reasonable duties as required by your line managerOur Values
-
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.
Our values are:
- Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
- Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
- Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
- Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
___
*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working
37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Job Closes: Tuesday 5th May, 12pm
Interviews: Thursday 14th May
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
1. How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
2. Why do you want to work for Alder Hey Children’s Charity?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. We’re on a mission to save and change children’s lives through medical research, developing treatments, vaccinations and cures. A UK-wide charity, we’ve been funding medical breakthroughs for over 70 years, helping to beat polio, fight meningitis, prevent stillbirths and develop ultrasound scanning in pregnancy. Our work is now needed more than ever. To help achieve this, we are seeking to recruit an Individual Giving Officer (internally titled Direct Marketing Officer – Individual Giving) to join the Direct Marketing Team. In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
Action Medical Research funds a range of medical research, including genetic, stem cell and, in some cases, animal research. The use of animals is limited and only permitted where no alternative methods are available, and all research is conducted in accordance with strict UK regulations and welfare standards. The majority of the projects we fund do not involve animals. Full details can be found in our research policies on our website.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
To apply, please submit your CV with a supporting statement showing how you meet the skills and experience outlined in the person specification.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
The client requests no contact from agencies or media sales.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Team: Advocacy
Location: Remote with travel to Westminster approx. twice a month
Work pattern: 35 hours per week, Monday-Friday
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Assistant Advocacy & Government Relations Officer:
- providing day-to-day support for the whole advocacy team
- undertaking core advocacy tasks such as leading on daily political and media monitoring
- conducting online research to add value and support overall work of the team
- providing meeting and event support
- assisting with preparation of briefings for parliamentary debates
- reporting on the outcome of campaigns to the advocacy team
- content creation for the advocacy web pages
- general administrative duties
About the Advocacy team:
The Advocacy & Government Relations team leads the charity in influencing decision-makers and those whose policies, practices and decisions affect cat welfare across the UK. The small, highly motivated team works to influence legislators (national and devolved governments), professional organisations and corporates. The team has successfully influenced the law on microchipping, pet theft and commercial kitten sales in England and worked with the Scottish Government to regulate cat breeding and rehoming activities. The team also runs digital campaigns as part of its strategy.
What we’re looking for in our Assistant Advocacy & Government Relations Officer:
- lives within a commutable (within one hour) distance of Westminster
- experience working in advocacy, public affairs or influencing work (which may include campaigns) and knowledge of UK political systems
- proven experience extracting relevant information from political monitoring sources
- strong administration skills, including project and spreadsheet management
- experience, or an understanding, of dealing with high profile/ VIP individuals e.g Ministers, MSPs, MLAs, MPs, etc
- experience completing online and desk research
- experience or understanding of event organisation
- experience preparing PowerPoint presentations
- proven ability to multi-task and work independently on own initiative, accurately and under pressure
- agile, happy to be hands-on and help in all areas of the advocacy team
- confident using Microsoft Office (Word, Excel, Outlook, Powerpoint, Zoom and MS Teams)
- knowledge of our work and campaigns and an understanding of the charity sector
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 20th April 2026
Virtual interview date: 11th & 12th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. anonymised application form
2. video screening
3. Virtual interview with task
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
CEO
- Salary for FTE: £62,000 - £75,000 dependant on experience
- 38 hours a week over 5 days (flexibility for right candidate)
- Home-based with travel for events and meetings
Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.
This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.
Closing date for applications: Midnight on 22nd April 2026
Interviews with Trustees: April / May 2026
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home.
Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.
We are looking for an experienced, values-driven and thoughtful Communications Manager to help shape and strengthen the3million’s public voice. The role focuses on sharing our work as widely and effectively as possible, through social media, supporter communications and news media. You will act as a spokesperson for the3million, write and develop communications materials, and help grow our supporters and donors base through lived-experience focused communications.
The ideal candidate is a passionate communicator, motivated by social justice and passionate about amplifying the voices of EU citizens and other migrant communities. You are as comfortable shaping strategy as you are delivering high-quality content, and you are committed to challenging injustice and influencing decision-makers.
Key responsibilities
1. Communications strategy & leadership
- Lead the development, delivery and evaluation of the communications strategy of the3million, working closely with the3million’s CEO, Head of Policy and Advocacy and Organising team to deliver timely strategic communications support
- Growing and safeguarding the3million’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences
- Develop new initiatives to expand and improve the reach and engagement of the3million’s communications
- Regularly reviewing the effectiveness of campaigns and responding to opportunities that arise
- Use analytics tools to evaluate performance and inform strategic decisions
- Support the3million’s sustainability through effective fundraising messages and campaigns
- Maintain positive and productive relationships with partner organisations, working on shared campaigns and promoting strategic collaborations, opportunities for engagement and projects
2. Content and digital communications
- Build the3million’s public messages, using the most effective frames to communicate complex issues clearly to targeted audiences, with lived experience underpinning these messages
- Take overall responsibility for developing the3million’s website content, creating written and visual content
- Oversee and manage the3million’s online presence, engaging with relevant online platforms
- Produce regular newsletters, with clear and effective calls to action
- Develop effective fundraising content to disseminate to supporters
- Manage the3million’s social media channels, leading on creating engaging social media content (written and visual), developing and expanding the3million’s social media presence using relevant up to date digital tools
- Support EU citizens in having their stories heard, sourcing and writing compelling stories, ensuring safeguarding and consent policies are followed
3. Media relations
- Monitor media outlets for issues related to our campaigns, respond to developments in an appropriate and timely fashion
- Write and disseminate press releases, opinion pieces and articles
- Manage press enquiries, liaising with journalists and other media contacts
- Proactively pitch, develop and maintain relationships with relevant media stakeholders, developing our contacts list
- Support people with lived experience in working with journalists to have their stories heard
- Develop key messaging and briefings for staff and spokespeople to ensure consistency across communications, as needed
- Lead on crisis communications and rapid response messaging in reaction to political or media developments
4. Campaign communications & messaging
- Work closely with the policy and advocacy team to translate complex issues into compelling narratives
- Work with the Community Organising team to ensure lived-experience led storytelling is embedded in the community organising strategy
- Support with the development of published materials (in print and online) such as leaflets and reports. Lead on the visual design of published materials
- Support people with lived experience (including community leaders) to be effective spokespeople for the3million, delivering relevant communications training and support their leadership development (working closely with the Organising team)
5. General:
- Maintain relationships with relevant funders of the3million’s communications activities, providing regular reports and updates
- Represent the views of the3million at events, conferences and in the media
- Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO
Person specifications
Knowledge and experience:
- Demonstrable experience (minimum 2 years) in managing communications for a charity or an NGO in the UK
- Strong understanding of the UK media landscape, including experience securing media coverage and managing press relationships
- Experience managing digital communications channels (website, email, social media) and growing engagement
- Experience supporting or working alongside people with lived experience in communications, storytelling or campaigns
- Experience using data and analytics to evaluate communications performance and inform strategy
Skills:
- Excellent writing, editing and storytelling skills, with the ability to adapt tone for different audiences and channels
- Ability to identify and quickly respond to external opportunities and risks, including fast-moving political or media developments
- Strong media relation skills, including pitching stories and handling press enquiries
- Digital communications skills, including social media management, email campaigns (eg using Mailchimp or Action Network) and website content management
- Strong organisational skills, with the ability to manage multiple priorities and deadlines
- Ability to develop clear, compelling messaging and narratives grounded in lived experience
- Confidence in supporting and briefing spokespeople, including people with lived experience
- Good design and visual content skills (including using Canva for content production)
Personal attributes:
- Passionate about EU citizens’ rights and committed to supporting and advancing the rights of all migrants, irrespective of nationality, immigration status, or other matters
- Strong understanding of power, inequity and intersectionality
- Ability to work independently, managing competing priorities and thrive in a fast-paced environment
- A positive, proactive and solutions-oriented attitude, able to take initiative
- Willingness to occasionally travel across the UK
Desirable:
- Experience with campaigning or political communications
- Knowledge and experience in fundraising communications (donor messaging, appeals)
- Knowledge of migrants rights or the EU Settlement Scheme
- Experience delivering media or communications training
Before you apply
One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
About applying
Apply by submitting an up to date CV and cover letter through CharityJobs, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.
Working conditions
Position: Full time
Duration: one year contract, with possibility of extension, subject to funding
Salary: £35,000
Location: Remote, UK. Home working. Occasional travel required - within the UK (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO
Closing date: 21st April 2026. Please note we are reviewing applications on an ongoing basis and this vacancy may be closed early if we find a suitable candidate.
The client requests no contact from agencies or media sales.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
-
Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
-
Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
-
Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
-
Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
-
Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
-
Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
-
Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
-
Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
-
Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
-
Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
-
Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
-
Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
-
Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
-
By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
-
Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
-
Develop framework for Communities of Practice and strategy for engagement and growth
-
Supporting Bild and RRN spokespeople with PR and media outreach
-
Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
-
Contribute to evaluation and assessment of results against KPIs and tracking activity
-
Allocate, manage and evaluate budget spend
-
Identify resource requirements for activity across Bild group
-
Develop and maintain systems, databases and procedures to support Bild group communication activities
-
Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
-
Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
-
Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
-
Support the senior leadership team on any activity as required.
Personal Development
-
Be part of a culture of quality in all areas of communications, PR and marketing
-
Participate and contribute to individual performance appraisal and supervision sessions
-
Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
-
Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
-
Access and work within Bild’s policies and procedures.
-
Attend internal cycle of team meetings relevant to this role.
-
Engage with line management, supervision (where appropriate) and appraisal process.
-
Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
-
Take responsibility for personal learning and development with support from line manager.
-
Work in a manner that facilitates equal opportunities and inclusion for all.
-
Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
-
Maintain health and safety and risk awareness for self and others across the organisation.
-
Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
-
Exceptional copy writing and verbal communication skills
-
Good presenting, negotiating and influencing skills
-
Excellent interpersonal skills and ability to build mutually beneficial relationships
-
The ability to work effectively within a small team
-
Ability to work under pressure, and plan, manage, and adapt own workload
-
A flexible, proactive and problem-solving approach to work
-
A motivated attitude and ability to work on own initiative
-
A commitment to human rights and modelling accessibility and inclusion throughout activity
-
Willingness to travel and work flexible hours as demanded by the post
-
Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
-
Significant experience working in communications, policy and PR with demonstrable success
-
PR and media management experience, including both online and traditional PR
-
Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
-
Experience of overseeing the design and production of print and electronic publications, including website management and development
-
Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
-
Ability to analyse data and shape results into reports that inform decision making
-
Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
-
Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
-
Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
-
Ability to use a variety of IT packages/databases including CRM systems.
-
Experience managing budgets and associated reporting
-
Ability to work remotely and regularly travel to in person events
-
Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
-
Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
-
Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
-
Strong understanding of education, health, social care, disability and not for profit environment
-
Strong media contacts within relevant trade sector publications
-
Ability to use externally managed media databases (such as Agility etc.)
-
Experience with conferences, webinars and hybrid events.
-
Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
-
Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
-
Regular travel to attend meetings and events.
-
Occasional evening meetings.
Legal requirements:
-
Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.




