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In this hands-on role, you’ll be responsible for designing, implementing and operating security controls across our systems, endpoints and cloud services. You’ll manage day-to-day security operations, including monitoring, vulnerability management, incident response and threat detection, while acting as a key escalation point for security risks and incidents.
You’ll work collaboratively across IT, Digital and Information Governance teams to ensure our services are secure by design and compliant with key standards such as Cyber Essentials Plus and the NHS DSP Toolkit. You’ll also play a key role in supporting audits, strengthening our Information Security Framework and embedding best practice across projects and everyday operations.
Beyond the technical delivery, this is a highly collaborative and visible role. You’ll provide clear, practical advice to colleagues and volunteers, helping to build a positive and proportionate security culture. You’ll also contribute to business continuity planning, support risk management activities and drive continuous improvement in our security processes.
This role offers a fantastic opportunity to influence how security is embedded across the organisation. If you’re passionate about information security and enjoy solving complex problems, we would love to hear from you.
Position: Area Fundraising Manager
Location: Barnsley, South Yorkshire
Hours: 30 hours per week, 1 day working from home allowance
Salary: £39,000 - £41,500 (FTE) depending on experience; (5% pension contribution), 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Contract type: 1 year fixed term but with the potential to extend with job role success
Reportable to: Head of Operations and Community Support
Direct reports: No direct reports but this role has the responsibility to line manage people as and when an appropriate need arises with business development.
Job Purpose
This is a unique and exciting opportunity for an experienced fundraiser. This role won’t just be supporting fundraising internally but will be leading a fundraising change across the borough. As our Area Fundraising Manager, you will lead a new strategy to transform how our communities give, collaborate and create impact. You’ll organise large‑scale fundraising initiatives that bring the whole town together from landmark public events to innovative collective campaigns to smaller, targeted initiatives. As our role as an infrastructure charity, we have a vision to help generate more sustainable income for a wide range of VCSE organisations in Barnsley whilst bringing people together to proudly support the brilliant charities, social enterprises and groups who hold up our communities every day.
You’ll also work closely with our members across the sector to build confidence, skills and long‑term capability, delivering or facilitating high‑quality fundraising training, mentoring and resources. Your efforts will be particularly focused in the areas of regular giving, events, corporate income and fundraising strategies. Through your guidance, local organisations will build skills, ambition and long‑term resilience ensuring no organisation is left behind because of confidence, connections or know‑how.
You won’t just be supporting others but you will play a pivotal role to help Barnsley CVS grow stronger. One day per week will be spent supporting our own initiatives to generate sustainable income that helps Barnsley CVS expand its support offer, deepen its impact and champion the sector long into the future. This could be anything from supporting bid writing to exploring new income streams to innovative fundraising.
Benefits
· 5% pension contribution
· 33 days of annual leave pro rata which increases with length of service
· Enhanced sick pay with length of service
· Flexible working with an easy to manage toil system
· Enhanced maternity leave
· Discounts on local Barnsley Gyms
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Sir Martin Gilbert Learning Centre is an educational charity whose mission is to educate young people about who Jews are and the contributions they have made to society. Our free workshops are integrated with the National Curriculum and rooted in academic research. Since launching in January 2024, we've reached over 5,800 students and built partnerships with schools across England, Scotland and Wales.
We're now entering an ambitious phase of growth, developing deeper relationships with select Focus Schools and building towards a national reach of 25,000 students per year.
The role
This is far more than a management job. As our first School Partnerships Manager, you'll lead our outreach to schools and play a central role in shaping how the Centre develops and grows. Working closely with the Director, you'll drive the number of schools accessing our programmes, deepen relationships with existing partners, and help design our Focus School programme from the ground up.
You'll spend your time:
This job is for you if…
We welcome applications from candidates of all backgrounds and are committed to equity, diversity and inclusion in everything we do.
Please see the full Job Description for key responsibilities, person specification, and other useful information.
Helping schools discover Jewish history, culture & heritage through free, curriculum-linked workshops led by top UK academics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with a respected charity to recruit an Individual Giving Manager. This pivotal role focuses on enhancing and expanding the organisation’s supporter engagement and fundraising efforts, directly contributing to their strategic growth and mission.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Berkshire and Hampshire Borders (BHB) Methodist Circuit is a network of twenty-five churches across western Berkshire and northern Hampshire, united by a vision to proclaim God's love as a justice-seeking community. Our mission is to be a growing, inclusive, and evangelistic church where faith deepens and communities are transformed.
As Operations Manager, you'll be the backbone supporting our work. Working with the Leadership Team, you'll coordinate the operational infrastructure that keeps twenty-five autonomous churches running — from property and finance to safeguarding and compliance — empowering churches and outreach staff to deliver high-quality support to church members and vulnerable people.
The Role
You'll provide operational guidance and support to the Circuit Leadership Team and Circuit Meeting (Trustees), attending meetings and preparing reports on governance matters. You'll manage the Circuit Finance Officer, ensuring sound accounting practices, financial controls, and reporting. Across property, you'll oversee 19 houses — coordinating quinquennial inspections, maintenance plans, manse preparation for incoming ministers, externally managed letting of surplus properties, and professional appointments for sales and purchases. You'll also support energy and telecoms contract negotiations.
In safeguarding, you'll co-lead the Circuit Safeguarding Team, coordinate training, and maintain records of DBS checks. For health and safety, you'll guide churches on policies, risk assessments, and fire safety, with professional support as needed. On EDI, you'll maintain awareness of Methodist policy, coordinate training, and promote inclusive practice. You'll line manage the Administration Finance Officer and Administration Officer.
Key Details
Permanent role, £45,000–£55,000, 37.5 hours per week based in Reading, Berkshire with occasional evening or weekend working and travel across the area. 33 days annual leave including public holidays, contributory pension, reasonable expenses reimbursed plus a training funded. Closing date: Friday 17 June. Interviews: early July.
This Job Is For You If…
You have experience in an operational, administrative, or management role coordinating processes, policies, and systems. You've supported multiple stakeholders — staff, volunteers, or committees and have familiarity with safeguarding, health and safety, or compliance. You're organised, an excellent communicator, and can work with sensitivity within a faith-based organisation. You hold a full driving licence with access to a reliable vehicle and are willing to travel. Desirably, you have a relevant qualification, experience with financial administration or property management, and understanding of Methodist Church structures.
Development
You'll have significant training opportunities, including a substantial overlap with the outgoing postholder for thorough knowledge transfer.
Appointment is subject to Enhanced DBS disclosure, satisfactory references, right to work in the UK, and a three-month probationary period. We encourage applications from all sections of the community — you don't need to meet every criterion to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
Special events play a vital role in engaging our supporters, inspiring their support, and raising vital income for Child Bereavement UK.
The Special Events Manager is responsible for planning, coordinating, and executing high-quality Special Events. You will work with colleagues from across the charity to develop programmes that will engage our audiences and communicate the impact we deliver as a charity.
The role will work closely with the Philanthropy team delivering high profile events that engage an inspire high net worth individuals across the country.
Main Responsibilities
Leadership
Special Events
All Staff
Person Specification
Essential
Desirable
Recruitment Timetable
Application deadline: 2nd June 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual giving manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.
This is a varied and hands-on role where you will lead multi-channel campaigns with a focus on new product development and supporter journeys, driving supporter growth, income and lifetime value.
The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme and the growth of digital fundraising activity, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.
Key Responsibilities
About You
We’re looking for a confident and data-driven fundraiser with strong experience in multi-channel individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.
You will bring:
About Sense
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with a leading charity in recruiting a highly motivated Community Fundraising Manager. This pivotal role involves developing and overseeing community fundraising initiatives, managing diverse teams, and collaborating on marketing strategies to strengthen supporter engagement.
The successful candidate will lead community fundraising efforts, manage a regional team, and work closely with marketing and stewardship initiatives. The role offers a unique opportunity to shape community engagement and support crucial health causes within a dynamic, collaborative environment.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Fundraising Manager focused on trusts and grants who will cultivate a pipeline of opportunities and ensure an excellent funder experience, to provide Sight Scotland with sustainable income.
The Fundraising Manager – Trusts is responsible for developing trust income. There is a robust pipeline in place, and huge scope to look beyond the pipeline and work with the service delivery teams to identify new funding opportunities. This role will focus on larger funding bids, and exploring the potential for funding for Sight Scotland Veterans. The role supports the organisation’s purpose to make a significant impact on the lives of people living with visual impairment in Scotland by maximising fundraising income to deliver brilliant services and create a positive impact on our ability to deliver for the long term.
This specialist manager role would suit someone who is already operating at a senior trust fundraiser level, or someone who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success.This role will line manage a Trusts Fundraiser (a brand-new post to Sight Scotland), so this could be the ideal opportunity for someone looking to take on people management for the first time.
Whats on offer
37 days leave pro-rata (inclusive of bank holidays)
Contributory pension scheme – up to 12% employer contribution
Enhanced policies
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Monday 8th June
Interviews are expected to be held on Wednesday 17th June
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual giving manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.
This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.
The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.
Key Responsibilities
About You
We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.
You will bring:
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Project Manager – Community One-to-One Advocacy
We are seeking an experienced and motivated Project Manager to lead the delivery of our Community One-to-One Advocacy project across the Royal Borough of Greenwich. The successful candidate will oversee project delivery, staff management, community engagement, partnerships, compliance, and monitoring to ensure high-quality, inclusive, and person-centred advocacy services.
Key Responsibilities
About You
You will have:
This is an exciting opportunity to make a meaningful difference within the local community and help shape inclusive advocacy services across Greenwich.
The client requests no contact from agencies or media sales.
Marketing & Communications Co-ordinator
Salary: Up to £30,000
Location: Hybrid – 3 days per week at the Chiltern Society office (Chesham, HP5 1AG), with remote working and some travel across the Chilterns
Job Description
This is an exciting opportunity to join a small, passionate charity dedicated to caring for the Chilterns – protecting its natural beauty, cultural heritage and environmental sustainability.
Following an internal promotion, this role will play a key part in delivering the organisation’s new strategic plans. You will help grow and diversify the supporter base through creative and impactful digital communications, alongside coordinating a varied programme of public events, including the annual Heritage Festival.
You will be responsible for creating engaging content across digital channels, managing and developing the organisation’s website and CRM systems, and supporting the delivery and promotion of events. Working closely with colleagues, volunteers and stakeholders, you will ensure communications are timely, relevant and inspiring, encouraging more people to connect with and take action for the Chilterns.
This role is ideal for someone creative, organised and proactive, with a passion for nature and strong digital skills. You will enjoy working across multiple projects, building relationships and contributing to a collaborative team environment.
To apply please provide a CV detailing your skills and experience and a supporting statement
outlining how your experience matches the person spec and why you are the right person for the job
We care for the Chilterns. We are on a mission to conserve and enhance the natural beauty and heritage of the landscape.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
We’re looking for an experienced Marketing Manager to lead our legacy (gifts in Wills) workstream on a 12 month fixed term basis, covering maternity leave.
This is a key role responsible for delivering impactful campaigns that inspire supporters to leave a gift in their Will. You’ll take ownership of ongoing activity while also identifying opportunities to enhance performance and supporter engagement.
This is a hybrid role with UK wide travel when required. You will be expected to visit sites and attend team meetings at our Telford Head Office and Pet Hospitals across the UK.
As a Marketing Manager, you will:
We’re seeking someone with:
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Deputy Support Manager is responsible for the effective day-to-day leadership of frontline support services, ensuring a consistently warm, inclusive, and professional experience for everyone engaging with Mustard Tree.
This role plays a critical part in delivering a “Mustard Tree Welcome” – a trauma-informed, non-judgemental, and person-centred approach that ensures every individual feels seen, heard, valued, and safe from their first point of contact.
You will lead a proactive and positive team to deliver exceptional client care across both in-person and digital channels (including phone, email, and internal systems), ensuring services are accessible, responsive, and delivered with dignity.
Through strong leadership, clear communication, and effective management, you will ensure the reception environment runs smoothly, maintains high standards of safeguarding and service delivery, and contributes meaningfully to Mustard Tree’s mission to support people facing poverty and crisis.
Key Competencies
World Class Welcome and Customer Service
· Deliver and role model a “Mustard Tree Welcome” that is compassionate, trauma-informed, inclusive, and non-judgemental.
· Ensure all individuals are greeted in a way that promotes dignity, respect, and belonging.
· Maintain a rota that provides reception and support coverage from 8am–4pm, ensuring accessibility for staff, volunteers, and members at all times.
· Lead the team to provide a high-quality, consistent welcome across all channels, including face-to-face, telephone and email and digital systems
· Ensure digital communication is timely, professional, and empathetic, with accurate information recorded on TreeSalt.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Take ownership of maintaining a professional, organised, and calm reception environment at all times.
· Ensure the reception environment is welcoming, safe, and accessible.
· Mentor and support Freedom volunteers, ensuring they are confident, capable, and aligned with service standards.
Courage in Problem Solving and Embracing Change to Meet Needs
· Identify areas for improvement and proactively implement solutions to enhance service delivery.
· Take ownership of operational decision-making within the reception area, including rota management, workflow prioritisation, and service adjustments.
· Ensure systems and processes are used effectively to maintain a smooth, efficient service.
Confident in Safeguarding and Incident Management
· Act as a safeguarding lead within the reception environment, ensuring all concerns are recognised, recorded, and escalated appropriately.
· Maintain a strong awareness of risk, responding calmly and effectively to challenging or complex situations, supporting to minimise incidents.
· Support individuals in distress with empathy and professionalism, ensuring appropriate boundaries and escalation.
· Ensure confidentiality and data protection standards are upheld at all times.
· Demonstrate resilience, maintaining professionalism, positivity, and emotional awareness in a fast-paced and challenging environment.
Skilled in Analysing Impact and Reporting
· Oversee and monitor registrations, identifying trends and ensuring fair access to services such as the Community Shop.
· Deliver a minimum of 20 weekly support appointments, ensuring timely access and reducing waiting times for individuals in need.
· Collect a minimum of 2 case studies per month to evidence impact and inform service development.
· Conduct monthly audits with the Service Manager to ensure high standards across:
Positive Management of Stakeholders, Partners and Supporters
· Support case management processes alongside the Service Manager, ensuring coordinated and effective support for individuals.
· Develop and maintain relationships with other services, ensuring clear navigation and warm handover for clients.
· Support individuals to access services confidently through clear communication, reassurance, and effective signposting.
· Regularly review feedback from comments books and satisfaction surveys, embedding learning into service improvements.
Insight in Finances and Expenditure
· Support effective use of resources, identifying efficiencies and ensuring services are delivered within agreed budgets where applicable.
· Work with operational teams to manage stock given using the 40% gifting model in the community shop.
· Monitor the use of the hardship fund from reception, providing small grants to people in crisis via existing processes.
Developing Accountability and Inspiring our Teams
· Lead, supervise, and motivate the Support teams, including volunteers.
· Act as the central coordination point for reception, ensuring alignment between services, teams, and daily operations
· Conduct regular 1:1s, setting clear expectations, supporting wellbeing, and addressing performance proactively.
· Ensure all data input is completed by the support staff time within expected guidelines, including communication of risk and safeguarding.
· Identify skills gaps and ensure appropriate training and development, including:
· Deliver consistent communication through:
· Delegate tasks effectively while maintaining overall accountability for team performance.
General Work Duties
· Support Freedom trainees to develop skills and behaviours and feel part of the community.
· Work within health and safety guidelines and Mustard Tree policies and procedures
· Supporting other staff and departments and provide practical relief cover for workstreams.
· Take responsibility for professional development, attending training courses as required.
· Leading by example, embodying Mustard Tree values and represent the charity as required.
· Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting ‘paper-lite’ practices.
· Other tasks and duties relevant to the role as required by the organisation.
Please submit a one-page cover letter outlining how your skills are a fit for the role.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.