Digital delivery manager jobs

The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.

As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.

What you’ll do:

• Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose
• Working with your team and other teams across the orgnisation, you will identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
• Use data, feedback and insight to continuously evaluate effectiveness and drive improvement 

What you’ll bring:

• Experience leading operational teams and improving processes in a structured, pragmatic way
• Confidence managing multiple priorities, using data and insight to inform decisions
• Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders
• A commitment to quality, continuous improvement, equality, diversity and excellent customer service
• The ability to work autonomously while collaborating effectively across teams and organisations.

This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care. 

Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Job Title: Marketing Officer

Reporting To: Senior Marketing Officer

Salary: £26,846 – £31,439

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.

Main Duties/Tasks

Marketing Planning, Campaign Delivery & Performance:

• Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
• Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.
• Analysis of campaign performance and audience insights to inform future marketing decisions.

Content, Channels & Brand:

• Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams.
• Collaboration within the marketing team across branded social channels to drive growth and engagement.
• Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
• Upholding of brand positioning to always agreed deadlines.

Stakeholder Management, Delivery & Operations:

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

____

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Closing date: Monday 5th May

Interviews: Tuesday 13th May

Youth Delivery Mentoring Officer

We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work. 

Main Purpose of this Role

This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us. 

About Reaching Higher 

Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches. 

Location: Bristol, (hybrid working with remote options considered), UK

Salary: £47,800 to £51,000 pa FTE

Employment Type: Part-time, 28 hours per week. Permanent.

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity  

This important role within the Digital team works with a range of stakeholders across Soil Association, to deliver a high-quality user experience on www. soilassociation .org and other Soil Association websites. 

Working closely with colleagues across the organisation, you will design high-quality user-focused content, using user insight, data and evidence to improve content quality, accessibility and effectiveness. You will develop and iterate the organisation’s content strategy and design and maintain content standards, governance and processes. 

You will also provide best-practice guidance, training and hands-on support to colleagues, helping teams build confidence and skills. You will advocate for user-centred, evidence-based content, working to embed best practice approaches across the organisation. 

Initially, the focus of the role will be supporting a large website replatforming project and content migration, implementing improved user experience, consistency, content quality and governance across our website content.  

You’ll be joining a friendly, supportive and motivated team, in a flexible and welcoming working environment. The role is hybrid – one day a week in Bristol office, but remote options considered. This is a part time role (28 hours a week), and we can be flexible about how you fit your hours into the week.

About You  

You’ll be passionate about user-centred design, with a strong background in content design. You’ll have practical experience of hands-on content design, and experience designing and iterating content strategy, standards and governance. 

You will be confident collaborating with stakeholders with a range of digital skills, supporting them to maintain content quality and standards. You’ll have experience of effectively advocating for user-centred design and its adoption.

You will know how to do user research, using data and evidence to create high-quality user-facing content. Experience of working in the charity or not-for-profit sector would be an advantage.

Our Benefits  

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

To Apply  

Click ‘apply now’ to submit your CV and Cover Letter. Please note we look at applications on arrival and reserve the right to close this vacancy early.  

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.    

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.    

Thank you for your interest in supporting our work at the Soil Association.  

The Digital Fundraising Assistant will play a key role in delivering Sands’ virtual events programme. You’ll be at the heart of our supporter experience, providing frontline stewardship to a large community of virtual challenge fundraisers and ensuring every individual feels welcomed, motivated and valued.

This is an exciting opportunity for someone who enjoys building relationships, communicates with warmth and clarity, and thrives in a fast-paced digital environment. You’ll work closely with the Digital Fundraising Team to support the delivery of a wide range of virtual fundraising activities, helping to grow income, strengthen our online presence, and maintain Sands’ position as a leader in virtual challenges.

This is not a traditional marketing role.  We are looking for a bold, imaginative and performance‑driven Marketing & Communications leader ready to reinvent how we reach people, inspire action and connect our community to our cause.

As a key member of the Income Generation leadership team, your work will directly power the care we provide. This is your opportunity to lead and develop a talented marketing team, push boundaries, challenge the status quo, and shape a modern, creative, high‑performing marketing function that makes a measurable difference.

If you love innovation, thrive in fast‑paced environments and bring a blend of strategic vision, digital expertise and creative flair - we want to hear from you.

What you’ll do:

✅ Lead and inspire a multidisciplinary team across digital, creative, brand and campaigns to deliver standout work. 

✅ Step change our digital capability, elevating performance marketing, content, analytics, and new-channel experimentation. 

✅ Drive innovative, audience-first campaigns that grow awareness, engagement and income across all channels. 

✅ Champion bold creative thinking, ensuring our brand is powerful, distinctive and emotionally resonant. 

✅ Lead PR, storytelling and reputation management, ensuring our voice is compelling, confident and aligned with our purpose. 

✅ Explore emerging technologies and formats, identifying new ways to reach and inspire audiences. 

✅ Collaborate closely across Fundraising, Supporter Engagement, Retail and Clinical Services to deliver integrated, high impact marketing and shape and deliver the Hospice Strategic Plan. 

We’re looking for someone who is:

· A digital first strategic marketer with deep experience in performance marketing, analytics, paid media and optimisation.

· A creative thinker who loves experimentation and isn’t afraid to challenge “how we’ve always done it.”

· A confident leader with the ability to inspire, mentor and develop multi specialist teams.

· Highly skilled at using audience insight, segmentation and behavioural understanding to shape content and campaigns.

· Insight and data driven, with a proven track record of delivering measurable growth across digital and offline channels.

· Passionate about making a meaningful difference through purpose driven marketing.

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅ Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

The Gurkha Welfare Trust provides vital support to Gurkha veterans, their families and communities in Nepal. We have been working in Nepal for over 50 years, delivering essential financial and medical aid to Gurkha veterans and widows, and working with local communities to provide access to clean water and education. We also build earthquake-resilient homes for our most vulnerable pensioners.

This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s Individual Giving acquisition strategy across regular giving, one‑off donors, mid‑value supporters, and legacy pledgers, in collaboration with the Head of Fundraising & Communications.

2. Lead the planning and management of the annual acquisition budget, ensuring income and expenditure forecasts are accurate and regularly monitored.

3. Deliver integrated, supporter‑focused campaigns across direct mail, TV, door‑drop, inserts, press, telephone fundraising, and digital channels, ensuring activity meets agreed targets, deadlines, and quality standards.

4. Work with the Database Manager and external partners to ensure accurate data selection, segmentation, and fulfilment for all campaigns.

5. Monitor donor behaviour and key performance indicators, including attrition, response rates, and ROI, and develop strategies to enhance retention and reactivate lapsed supporters.

6. Collaborate with creative and fundraising agencies to test, refine, and optimise campaign content, propositions, and targeting.

7. Ensure the highest standard of donor care, working closely with the Individual Giving (Stewardship & Retention) Manager, Database Manager, and fulfilment providers to deliver a consistent and positive supporter experience.

8. Strengthen the regular‑giving acquisition proposition, identifying growth opportunities and mitigating donor attrition.

9. Maximise Gift Aid income by ensuring all acquisition activity includes appropriate prompts and compliance measures.

Support legacy marketing activity in partnership with the Legacy Administration team.

KEY SKILLS, QUALIFICATIONS AND KNOWLEDGE, AND PERSONAL ATTRIBUTES

Applicants for this position should be able to satisfy the following criteria:

Essential:

• Proven success in delivering Individual Giving or marketing campaigns that meet or exceed income targets.
• Strong project management skills and experience coordinating multi‑channel fundraising campaigns.
• Experience managing significant income and expenditure budgets.
• Ability to analyse campaign performance, interpret data, and produce clear, actionable reports.
• Strong creative judgement and ability to guide external agencies.
• Excellent communication skills, with a collaborative approach to working with colleagues, partners, and suppliers.
• Good understanding of fundraising regulation, Gift Aid, and data‑protection requirements.
• Strong numeracy skills and confidence working with financial and supporter datasets.
• Excellent attention to detail, written and verbal communication, and competent IT skills.
• A positive, proactive attitude and commitment to working as part of a supportive fundraising team.
• A genuine commitment to the values and mission of The Gurkha Welfare Trust.

Desirable:

• A relevant degree or recognised fundraising qualification (or equivalent practical experience).
• Extensive experience in an Individual Giving or similar fundraising role.
• Experience managing external agencies and overseeing creative, print, and production processes.
• Experience of mail or telephone acquisition campaigns and testing new fundraising channels.

Experience using CRM systems, particularly Access or similar platforms.

As Marketing Manager with strong third sector experience, you’ll oversee the day-to-day planning, production, and delivery of fundraising and awareness campaigns across digital and traditional channels.
You’ll manage timelines, creative workflows, and campaign assets ensuring every message, design, and ad reflects The Zahra Trust’s brand and moves people to give, act, and advocate.
You’ll collaborate closely with internal teams (Fundraising, Programs, and IT), as well as external agencies and vendors, to bring campaigns to life on time, on budget, and with measurable results.
This role is ideal for a hands-on project manager and storyteller who thrives in fast-paced, purpose-driven environments.

We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society, and the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case.

We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation, working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 13 trustees on our Board, which is chaired by Sharif Shivji KC.

Qualifications

Experience of Court processes or a law qualification.

Job description

Management of Casework Function

· Manage the day-to-day delivery of the casework service, ensuring cases are progressed efficiently and to a high standard.

· Directly line-manage the casework team, providing supervision, guidance, and support.

· Lead on induction, training, and ongoing development of caseworkers with the support of the Head of Operations.

· Oversee case allocation and workload management to ensure fair distribution and timely progression of cases.

· Provide advice and support on complex or sensitive cases and assist the team in resolving challenging situations.

Performance and Quality Management

· Oversee the production of casework statistics and reporting.

· Together with the Director of Casework, track and analyse casework metrics to assess performance against agreed casework KPIs to identify areas for improvement.

· Monitor the quality and consistency of casework decisions and outputs.

· Support the Director of Casework in responding to and resolving complaints.

Service Development

· Monitor workflow and identify opportunities to improve systems, processes, and service delivery.

· Support the implementation of new processes, systems, and digital tools as relevant to the Casework function introduced by the Organisation.

· Contribute to the development of best practice and consistent standards across the casework team.

Stakeholder Engagement

· Reporting to the Director of Casework, and working in collaboration with the Engagement Manager, grow Advocate’s  reach through regional expansion strategies

· Support the Casework team to develop and embed streamlined referral pathways with frontline legal advice agencies

· Support the delivery of external stakeholder engagement strategies led by the Director of Casework.

· Maintain relationships with the Bar through casework and relevant events

General

· Undertake any other duties as reasonably requested by the Director of Casework or CEO.

​

Job Title: Individual Giving Manager Department: Income Generation and Partnership Development

Reports to: Director of Income Generation and Partnership Development

Hours: Full time, (part time and flexible arrangements considered)

Salary: £30k-£38k (pro-rata if part time and dependent on experience)

Contract: Fixed term for 2 years, potential to extend depending on funding

Location: Largely home based / with occasional visits to the Oxford office. Must be able to attend two all staff meetings in Oxford per annum 

Role purpose:

To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff. 

Key deliverables:

Strategy & Income Growth

• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving

• Set and monitor income and engagement targets, using data insights to refine and improve approaches. 

Campaigns & Appeals

• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.

• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.

• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.

• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director. 

Donor Engagement & Stewardship

• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.

• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products

• Attend events as required to meet donors.

Data Management & Reporting

• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).

• Use the database to track donor engagement and manage contact strategies.

• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.

Collaboration & Support

• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.

In undertaking these roles, the postholder should also have regard to: -

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.

• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.

• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.

• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.

• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the post holders line manager. 

Please find attached the full job description and person specification.

The Woodland Trust is looking for a digital content editor to support our Trees for All programme, which is focused on improving fair access to the benefits of trees in urban areas across the UK. This work is rooted in a simple but urgent truth: where tree cover is lowest, need is often greatest. Trees for All plays a vital role in delivering our vision of a world where woods and trees thrive for both people and nature - ensuring that everyone, regardless of income, background or postcode, can enjoy the health benefits of green spaces wherever they live.

The Role:
•    You’ll aim to inspire audiences and promote equitable access to the benefits of trees through engaging, high-quality content including webpages, blogs, videos, case studies, email, reports and offline materials.
•    You’ll review, approve and evaluate content effectiveness against business objectives and content strategy.
•    You’ll manage and update content via our Umbraco content management system.
•    You’ll support on integrated marketing campaigns including planning, creating and advising on online and offline content.
•    You’ll contribute to our content strategy and best practice guidelines.
•    You’ll work with UX and insight teams to optimise user journeys and define content goals.
•    This is a hybrid position with a mix of working from home and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. Occasional travel will be required to seven of our regional pilot project sites.
•  This role is a part time position (18.75 hours per week) and you’ll be on a fixed term contract for 18 months.

The Candidate:
•    You’ll be experienced in creating strong, engaging content through storytelling and persuasive copywriting. 
•    You’ll be experienced in content management, creation, maintenance and delivery, with the ability to provide content recommendations based on insight and data to help colleagues meet their goals.
•    You’ll have excellent collaboration skills with the ability to build and manage relationships with internal and external stakeholders.
•    You’ll have strong prioritisation skills with the ability to manage your own workload while working to deadlines.
•    You’ll be experienced in implementing SEO best practice and techniques to improve website performance and online visibility.
•    You’ll ideally have knowledge of accessibility standards, trends and best practice.
•    You’ll be degree qualified in a related subject area.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced employer pension
•    Life assurance
•    Flexible and hybrid working options
•    Generous annual leave - 25 days plus bank holidays (pro rata’d for part-time)
•    Buy and sell holiday scheme
•    Enhanced parental pay
•    Employee assistance programme.

About Us:
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis, helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability or circumstance should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers. We may ask for CVs as a part of this recruitment process, but they are redacted until after shortlisting is complete. Make sure that you answer the application questions to show your relevant skills and passion for the role. 
Acceptable use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications - for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete it.

Interviews will take place via teams on 5th and 6th May.

Digital Content Coordinator

We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team.

Position: Digital Content Coordinator

Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £31,493 per annum

Contract: Permanent

Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy.

Your principal duties and responsibilities will include:

• Working with the Digital Development Manager to support the delivery of an iterative digital development roadmap and integrated digital marketing strategy
• Writing, editing and subediting copy
• Contributing to the on-going development of evidence-based and data driven digital strategy
• Devising, managing and delivering the digital editorial calendar
• Supporting the Digital Development Manager in the planning and delivery of innovative digital products, services and features for teams across the organisation in support of their strategic objectives.
• Working closely with the content and brand and design teams to ensure digital creative and content is integrated across the Marcomms roadmap.
• Sourcing, creating and producing a wide range of digital content including editing imagery, recording and editing audio and video content.

About You

We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness.

You will have

• Practical experience and understanding of both technical and content driven search engine optimisation.
• Excellent knowledge of web analytics reporting and analysis, particularly Google Analytics.
• Understanding of a user centred approach and how that is applied to content generation.
• Demonstrable knowledge of UX principles and tools and of W3C Web Content Accessibility Guidelines.
• Outstanding project management and consultancy skills.

Benefits include:

• Competitive pension.
• Life assurance (4 x annual salary).
• BUPA private health cover.
• Sickness Income Protection (50% of salary)
• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan.
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Help tackle loneliness among older people in care homes

Thousands of older people living in care homes receive few or no visitors. Friends for Life Bedfordshire exists to change that.

Through our befriending and group activities, we bring companionship, connection and meaningful relationships to care home residents across Bedford and the surrounding area.

We are now looking for a Manager to lead the charity through a period of growth and transition – expanding our reach, strengthening our team, improving our delivery whilst building a sustainable future.

About Friends for Life Bedfordshire

We are a Bedford-based charity working to address the social isolation of older residents in Bedfordshire’s care homes.

Founded in 2007, we have grown from a small local initiative to a registered charity with c90 volunteers supporting more than 30 care homes across Bedford Borough. In the last year, over 1,100 care home residents received our services.

The Role

This is a leadership role responsible for the overall management, performance and development of the charity.

You will lead a small team which includes specialist leads responsible for fundraising, volunteer management, and marketing & partnerships.

Your role is to set direction for the team to deliver the charity’s strategy and business plan, aligning priorities and creating the conditions for the team to succeed.

You will also act as the public face of Friends for Life, working closely with the Board of Trustees. Whilst we are small charity and this is a hands-on leadership role, success will come from enabling others, not by doing everything yourself.

Key Responsibilities

Management of the Charity

• Lead the day-to-day running of the charity and the delivery of its business plan
• Work with Trustees to shape and implement plans for development, sustainability and impact
• As a member of the Board, contribute to the wider governance of the charity

Management of People

• Lead and develop a team of 5 part-time staff, including functional leads for fundraising, volunteer management, and marketing/partnerships
• Set clear priorities, objectives and accountability across the team
• Support and challenge team members to deliver against ambitious targets

· Rebuild and stabilise the team following a period of transition

Operational Management

• Ensure effective delivery of the befriending and activity programmes
• Drive growth in the number of residents supported by scaling volunteer recruitment and engagement
• Use digital tools and services to improve the quality and efficiency of service delivery
• Ensure services remain high-quality, safe and responsive to need, whilst complying with legislation and safeguarding requirements

Management of Fundraising

• Ensure effective delivery of fundraising strategy
• Support the development of new income streams including community fundraising, individual giving and partnerships
• Ensure income targets are met and funding relationships are effectively managed

Management of Partnerships & Profile

• Build and maintain relationships with care homes, other partners and stakeholders
• Raise the profile of the charity through external engagement, advocacy and partnerships

Financial Management & Governance

• Oversee budgets and ensure effective financial management
• Work with the Treasurer and Board on financial planning, risk and compliance
• Ensure safeguarding, governance and regulatory requirements are met

About You

We are looking for a strong people leader who can bring clarity, structure and momentum to a small but ambitious charity.

You will likely bring:

Experience

• Experience in a management role, ideally in a charity, community or care setting
• Experience leading and developing teams, including through change or growth
• Experience overseeing service delivery, process improvement and organisational performance
• Experience of fundraising, income generation or partnership development (at a strategic level)
• Financial and budget management experience

Skills & Attributes

• Strong people management skills—you know how to get the best out of both staff and volunteers
• Ability to set direction and hold others accountable for delivery
• Ability to work co-operatively with the Board of trustees, playing an active role in the governance of the charity, and ensuring alignment between strategy and operations
• Organised and outcome-focused, able to prioritise in a resource-constrained environment to maximise positive impacts for our beneficiaries
• Confident in the use of digital tools and technologies to improve performance
• Confident communicator, able to represent the charity externally and build strong relationships with partners and funders
• Resilient and comfortable in leading change and managing ambiguity
• Empathy and understanding of the challenges facing older people in care homes
• Commitment to safeguarding, equality, diversity and inclusion

Experience working with trustees, knowledge of charity governance or experience in services for older people would be an advantage.

What We Offer

• £40, 930 per annum (£22,921 pro rata for 21 hours a week)
• Employer Pension
• Flexible and Hybrid working
• A supportive and passionate team of staff, volunteers and trustees
• The chance to transform the lives of care home residents every single week

How to Apply

Please submit your CV and a short covering statement outlining how your experience aligns with the position.

Selection will be via an interview.

Please note that applicants must have the right to work in the UK and be able to evidence this prior to interview.

Finally, the role is subject to an Enhanced DBS check.

Closing date is Friday 1 May 2026.

Job Title:

Senior Legal Rights Team Manager

Department/Responsibility for:

Legal Rights Team

Line management of 3 employees

Reports To:

Director of Research and Support Services

Purpose of the Role:

Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.

We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.

In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.

To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.

Key Areas of Responsibility:

1. Team Management and Supervision

• Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
• Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
• Conducting inductions, performance management and ensuring casework supervision.
• Provide practical and person-focused coaching support to the Legal Rights Team.
• Ensure there is a continual culture and focus on learning and development and wellbeing.

2. Culture & leadership

• Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
• Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to strategic, organisational and cultural development.
• Champion innovation, growth mindset and learning from failure.

3. Legal Casework

• Oversee and supervise casework around health and social care legal entitlements.
• Manage referrals to the Legal Rights Service and triage new cases.
• Ensure that casework is managed in a timely, appropriate and compliant manner.
• Undertaking a personal caseload, including complex cases.
• Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
• Develop and maintain legal information products.
• Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
• Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.

4. Policy and Advocacy

• Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
• Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
• Use knowledge, experience and legislative updates to influence wider policy changes.

5. General

• Monitor and evaluate the impact of the Legal Rights Team.
• Build and develop relationships with similar charities/organisations.
• Analyse trends in the area of health and social care law that can feed into future research projects.
• Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
• Support collaboration across the different Cerebra teams.
• Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
• Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
• Carry out any other reasonable duties in line with the needs of the team and organisation.

Please see attached job description for person specification.