Digital Delivery Officer Jobs in Chertsey, Surrey
DIGITAL TRAINING OFFICER – FULL TIME (40 hours per week)
Salary: £27,352.00
Closing Date: 2359 hrs Sunday 28th April 2024
About This Job
Join Cadet Digital Service as our Digital Training Officer and play a pivotal role in empowering our volunteers and staff through expertly designed and delivered training programs. This exciting opportunity is perfect for those passionate about education and technology, offering the chance to develop comprehensive training for our systems. You'll leverage your expertise in training development, delivery, and evaluation to enhance user proficiency, support the adoption of new technologies, and drive organisational efficiency.
Essential Skills
· Understanding of MIS and IS platforms, with the ability to quickly learn and adapt to new technologies.
· Knowledge of system functionalities, data management, and security practices.
· Good general education with evidence of continuing personal and professional development
· Proven experience in designing, developing, and delivering training programs.
· Experience with adult learning principles and various training methodologies
· Ability to manage training projects from inception to completion, including needs assessment, planning, execution, and evaluation.
· Demonstrated experience in working collaboratively with a range of stakeholders, including IT professionals, end-users, and senior management.
· Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear and accessible manner.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 26th April 2024.
Interviews will be held (virtually) during the week commencing 7th May 2024.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time at Magic Breakfast, as we have expanded our team to meet the challenge of ending morning hunger for now, and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Campaigns Team develops strategy, creates plans and manages campaigns on issues and policy to influence key stakeholders and build public support to create systemic change and eliminate child hunger for good.
We are looking for a Campaigns Officer to join our small team to support the Campaigns Manager design, deliver and evaluate integrated and impactful campaigns in support of Magic Breakfast’s policy and advocacy objectives, including the designing, resourcing and creation of meaningful actions to communicate key messages to decision-makers, the media, supporters and the public.
You will be joining our campaigning work at a crucial point as we aim to grow our campaigner base, mobilise more people and carry out strategic campaigns within the context of an approaching general election and beyond with the new government. The role will work closely with colleagues across the Department and organisation to increase the impact of our advocacy messages and campaigns.
Please see the job description and job pack for more information
APPLICATION PROCESS
We have a firm commitment to encouraging fairness and diversity in our workforce and we encourage applications from people who identify as Black, Asian or from a Minority background, who are underrepresented in our organisation.
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - 15th - 17th April 2024
First interview – 23rd and 25th April 2024
Second interview – 30th April and 2nd May 2024
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an enthusiastic and proactive individual to help us grow and strengthen our social media, digital marketing, communications and content, with a minimum of three years professional working experience.
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and Black Charity Leaders.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Liaison Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital administration, communication and digital liaison and support required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
This role will include responding to queries, liaising with assessors, universities and general enquiries. The post holder will be responsible for working with the team to develop and monitor our HUB and digital platforms, for developing regular newsletters and working with colleagues to liaise with the many stakeholders involved in the assessment and programme processes.
Key responsibilities
Liaison support
- Provide effective liaison and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure thesuccessful delivery of the programmes
- Support the planning and delivery of key Sector Improvement Programme activities such as the Winter Panel and the recruitment of the Award Assessors, CPD training and responding togeneral enquiries
- Act as the first point of contact for key stakeholders’ inquiries through the Charter Inbox and Student Minds’ Hub
Digital and resources support
- Utilise project management tools to manage work, deadlines and workflows alongside relevant colleagues to ensure timely and quality programme delivery
- Support the development of resources and documents for the charter, including newsletters, HUB announcements, Charter Handbook etc.
- Work closely with the Comms and Digital Team internally to develop and communicate clear timelines and resources needed throughout the year
- Support the annual onboarding of the Charter Programme, supporting the administrative tasks for the process, including some financial support. Lead on bringing together and distributing key documents such as welcome packs, Charter Framework documents etc.
- Support the coordinator (Programme and HUB) to onboard universities and Assessors to the HUB, and develop and grow the platform for members
- Update and oversee the Sector Improvement annual calendar of events and key activities/deliverables and share with the wider Student Minds team, identifying where dates may need to be moved
- Actively participate in the testing and embedding of new digital systems being led by the Digital
- Product Manager to increase efficiency and engagement for the Sector Improvement Programme and organisation as a whole for example collating product requirements
Financial support
- Work with the Programme Support Officer and finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements
- Act as a secondary card holder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data princesses for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate evaluation data from Sector Improvement events (online and in person)
- Create essential documents requested by the Sector Improvement Programme team, to support programme delivery and scalability
- Use our database(s) to manage relationships and communications with programme participants and key stakeholders, ensuring it is always up-to-date
- Support the Sector Improvement Team and Award Managers to enable efficient Award
- Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Support Officer to successfully deliver all aspects of the role, including managing the relationships with universities and logistical aspects (e.g. bookings, finances), ensuring tasks are picked between roles and when required
- Work closely with colleagues in the Student Space team and Training teams to embed cross- programme working within Student Minds.
- Attend various programme-related meetings, actively contributing ideas to continually develop our Programmes
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced and creative digital communications professional to join International Alert’s global Communications team.
The role will shape and guide Alert’s digital strategy, building our online profile and reaching our target audiences through engaging and accessible content across our global social media channels, website and newsletter.
They will lead on identifying, setting and monitoring the digital priorities for the global Communications team, in support of the communications strategy. And they will collaborate with our country, regional and policy teams to help them communicate about peacebuilding in the places we work and on key topics such as the climate crisis, women’s and LGBTIQ+ inclusion, and ensuring peaceful economies.
The role will have a particular focus on managing our global social media channels and engagement, managing our global website and leading on our digital marketing, including our newsletter and social media advertising.
The successful candidate will be a creative and experienced content creator, with a talent for engaging audiences online and presenting complex ideas in an engaging and accessible way. They will be organised, with experience of digital project management and planning and managing multiple digital platforms, including social media channels and email newsletters.
They will also be someone who would relish the opportunity to work with people based across the globe, with the ability to build relationships with colleagues from a range of backgrounds.
Role duties and responsibilities:
Oversee our digital strategy
- Lead on identifying, setting and monitoring the digital priorities for the global Communications team, in support of the communications strategy.
- Advise programme teams and global staff on how to use digital communications to meet their objectives and reach their target audiences.
- Take the lead on communications plans for specific projects.
- Monitor and share key metrics to help inform our approach to digital communications.
- Stay abreast of the latest digital trends and approaches.
Manage our social media channels
- Manage our global social media channels and engagement.
- Produce high-quality and engaging social media posts about our work.
- Create images and video content for our social channels, and branded templates for country teams to use.
- Champion the use of social media among colleagues to help further their objectives.
- Advise and support our country and regional teams on using and setting up national social media channels.
- Use analytics to inform our use of social media.
- Manage the social media content schedule.
Manage our website
- Manage our global website using the WordPress CMS.
- Project manage ad hoc and longer-term development changes to the website.
- Manage the relationship with our external web support agency.
- Ensure the top-level webpages are engaging and kept up-to-date.
- Liaise with external translators to ensure consistency across our language sites.
- Ensure the website is optimised for SEO and that content editors follow good practices.
Lead on digital marketing
- Lead on the production of our newsletter via Mailchimp.
- Lead on and deliver social media advertising across our social media channels.
- Support country teams with their use of digital advertising via their social channels when needed, for example by providing trainings or support with in-country digital agencies.
- Maintain the Google Ads grant to ensure it is used effectively and efficiently.
Support on content creation
- Write and edit stories, blogs and videos about our work when needed.
- Support programme teams with the production of video and other multimedia content about their work.
Contribute to the effective working of the team and Alert generally
- Lead on the delivery of periodic webinars, including setup, promotion and running.
- Provide occasional training to staff on key subjects relating to your role.
- Collaborate with peer networks and coalitions.
- Maintain relationships with programme teams to ensure regular collaboration.
- Contribute to team-wide communications and knowledge management.
- Participate in organisation-wide events and discussions on related topics/projects.
- Any other tasks as may be reasonably required.
Please note that the above are just some of the role requirements. For the full role requirements, please view the job description.
All applicants must have existing and permanent right to work in the United Kingdom.
International Alert prides itself on being an equal opportunity employer and particularly welcomes applications from underrepresented people including women, people from the Global South, BIPOC, LGBTIQ+ people, disabled people, and other historically marginalised people.
While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources. Therefore, if you have not heard from us within two weeks of the closing date, you can assume your application has, on this occasion, been unsuccessful.
The client requests no contact from agencies or media sales.
* To apply for the role, please click apply. The application page will give you a single 'Upload your CV' option. Please use this CV upload option to upload a single document that includes both a Cover letter and a CV. Please use the Cover letter to outline how your skills, experience and knowledge meets the essential criteria of the role *
We are looking for an experienced and highly motivated communications professional to increase the visibility of our charity, expand our audiences and strengthen engagement across our digital platforms.
In this varied position, you’ll lead our communications team and play a key role in raising awareness of our work to advance the quality of veterinary care for the benefit of animals, the public and society.
You will be a great communications all-rounder, with a deep understanding of what makes engaging content and experience of increasing reach and engagement through powerful story-telling and creative digital marketing campaigns. With a website re-development on the horizon, you will be comfortable leading the management of digital agencies and excited about the opportunity to make a step-change in our digital presence.
You will have a good track record of managing people, with the ability to bring together and develop a team of multi-skilled communications and digital professionals to deliver stand-out communications and marketing campaigns. As a member of our senior team, you’ll contribute to strategic discussions that shape the broader development of the charity, as well as being responsible for monitoring and achieving team targets and preparing reports for our board. You’ll also play an important role in using effective communications and marketing to drive fund-raising and other forms of income generation.
Working as part of a dynamic organisation of about 20 people, you’ll need to flex seamlessly from developing the strategic big picture to rolling up your sleeves to help deliver content, digital resources, and campaigns. While experience of the veterinary sector or human healthcare gives you a head start, it’s not a requirement and we’d love to receive applications from people completely new to the sector – most important is a commitment to learn rapidly about the veterinary professions and to develop a good understanding of different stakeholder needs.
RCVS Knowledge is a fast-growing, respected charity whose mission is to advance the quality of veterinary care for the benefit of animals, the public and society. We champion the use of evidence-based veterinary medicine in veterinary practice, and we provide practical tools, resources and education to the veterinary professions. We are the charity partner of the Royal College of Veterinary Surgeons.
Closing date: Wednesday 3 April
First interviews: Monday 15 April
Second interviews: Thursday 18 April or Tuesday 23 April
Please see Full Job Description attached
* To apply for the role, please click apply. The application page will give you a single 'Upload your CV' option. Please use this CV upload option to upload a single document that includes both a Cover letter and a CV. Please use the Cover letter to outline how your skills, experience and knowledge meets the essential criteria of the role *
The client requests no contact from agencies or media sales.
Job Title: Website & Digital Officer
Salary: £29,000 FTE (pro-rata rate £14,500)
Hours per week: 17.5hrs (2.5 days)
Contract: Fixed Term (6-months)
Location: Home based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday
Are you a tech-savvy individual with a passion for shaping digital experiences and driving online engagement? Join our team as a Website & Digital Officer and make a significant impact on our digital presence.
About the role
As the Website & Digital Officer, you’ll be responsible for the planning and creation of website content that promotes our charity’s services. You’ll work with teams to understand their needs and audiences, and using your digital skills and knowledge, design and deliver changes that enhance the overall user experience.
We’re looking for a proactive and resourceful individual who can blend technical capabilities with content creation to improve our online presence, ensuring accessibility, user-friendliness, and search engine optimisation.
We are recruiting for someone who is:
· Skilled in producing engaging web content that is accessible, SEO-friendly and most importantly, meets the needs of our users.
· Proficient in using Drupal CMS for website management as well as experienced working with Drupal developers. Previous knowledge of web development within a Drupal environment is desirable.
· Collaborative in their approach to work, comfortable working with technical and non-technical stakeholders and liaising between the two.
· A champion for digital, understands online user behaviour and puts the user first.
You’ll be working on with our Programme Delivery team who provide free at point-of-access support to parents through a wide range of services and locations across the UK. You will:
· support our programme delivery team in creating accessible and engaging content for parents to have a greater understanding of the support and resources available.
· think creatively on how best we can increase awareness and reach more parents who may have limited digital access
· Most importantly, you will be working to continuously make a difference for the many families across our projects as they navigate the challenges of parenting during pregnancy or the first two-years after childbirth.
Please visit our website for details on job description.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 15th April 2024
Interviews: w/c 22nd April
The client requests no contact from agencies or media sales.
We are looking for a proactive, confident and dynamic individual to help us tell our story and get our voice heard. You will join our small creative and supportive team within an empowering, values-led organisation that is person-centred and ambitious to empower disabled people.
This is a new role, and is crucial to the development of the charity over the next three years. You will grow our brand, tell our story, and help develop relationships with partners, funders and the disability community.
We are looking for someone who has a natural flair for and an interest in communications, to develop and implement our aspirational plans, in particular through social media and the development of our website. We are looking for a dynamic content creator who can work independently, take initiative and proactively get our messages across to a wide audience across our various platforms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with an excellent sustainability/ environmental charity to find their new Senior Digital Marketing Coordinator.
The charity offers a flexible working environment, with an expectation of working from their London office 2 days per week.
Reporting into the Head of Marketing, Communications and Individual Giving you will work with the Marketing & Communications Team to create, manage, and optimise new and existing digital marketing campaigns which reach, engage and convert target audiences. Channels will include paid search (including Google Ads Grant), paid social media (Meta, X, TikTok and LinkedIn), display advertising and other new channels.
Key Responsibilities:
· Create, manage and optimise new paid for digital marketing campaigns for paid search (including Google Ads Grant), paid social media, and display advertising as well as advising on and testing new opportunities.
· Build and manage a new paid advertising function to support the existing social media strategy for the charities campaigns and awareness moments.
· Lead digital marketing activity to drive income through digital fundraising marketing and other conversions, such as opt-ins and volunteer sign ups.
· Support integrated digital marketing and communication campaigns designed to increase the reach and reputation of the charity against agreed KPIs, as well as engagement KPIs.
· Work with the website and content lead to track and analyse paid for advertising campaigns and identify opportunities for optimisation.
· Create engaging digital content and ensure it aligns with the key messages of the wider organisational strategy, testing creative and messaging where possible.
· Work with each internal team to understand how paid digital advertising can best support day to day activities in line with the wider Marketing and Communications Team’s digital plans.
Person Specification:
· Proven experience of planning, executing and delivering successful paid for digital marketing on the major channels (Meta, X, LinkedIn, display, paid search).
· Proven experience of digital targeting and audiences segmentation, on the major channels (Meta, X, LinkedIn, display, paid search).
· Proven experience of successful paid digital fundraising, across social media, web and email.
· Experience in building and managing a digital marketing campaign plan with strong knowledge of paid, owned and earned digital communication channels.
· Experience of creating, delivering and testing engaging content and stories to reach, engage and convert target audiences.
· Experience of producing marketing materials including writing copy and working with designers.
· Strong project coordination and development skills, with the ability to multi-task, problem-solve and monitor the delivery of campaigns and projects on budget against ROIs.
· Exceptional written and verbal communication and copywriting skills and a keen eye for detail.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Support Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital logistical, financial and administrative support and coordination required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
From booking travel and accommodation, holding responsibility for the planning and administration of the Purchase Order sheets, to liaising with the many stakeholders involved in the assessment and programme processes, you will have an opportunity to be involved in an interesting, fast paced and exciting role.
KEY RESPONSIBILITIES
Logistical support
- Provide effective logistical and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure the successful delivery of the programmes
- Support the the planning and delivery of key Sector Improvement Programme activities including online and in-person events, handling the administrative and logistical tasks e.g. venue booking and travel arrangements
- Support the Charter Award Process by managing logistics for assessors during Award site visits and handling related bookings
- Use of our Project Management tools to set and receive work, manage deadlines and workflows alongside colleagues to complete projects and Programmes in a timely manner, ensuring high quality of work
Financial support
- Assist in onboarding the University Mental Health Charter Programme by managing administrative tasks such as purchase orders and processing documents (e.g. MOUs, new supplier forms etc.) and outstanding payments
- Administer finances for our Sector Improvement programmes; issuing purchase orders and ensuring timely payments
- Work with finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements, and identify areas for process improvement
- Act as a cardholder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data processes for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate and analyse evaluation data from Sector Improvement events (online and in person), generating timely reports and make recommendations for programme improvement
- Create essential documents requested by the Sector Improvement Programme team to support programme delivery and scalability
- Provide support to the Sector Improvement Team and Award Managers to enable efficient Award Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Liaison Officer to successfully deliver all aspects of the role, including managing university relationships, ensuring tasks are picked between roles and when required
- Attend programme-related meetings, and maintain communications with programme participants and key stakeholders through maintaining and use of up-to-date database(s)
- Actively participate in the testing and embedding of new digital systems to improve programme efficiency and engagement
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post
- Attend regular team meetings with the Student Minds team and colleagues throughout the year as required
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements
- Undertake training and attend conferences in a support capacity when Student Minds is delivering, and attend external conferences as a delegate where required
- Engage with and provide feedback on projects and strategic reports developed by other members of the team
- Work flexibly and undertake tasks to support Student Minds colleagues as needed
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
About the role
Join us at the forefront of social change as our new Events & Digital Marketing Officer. You'll play a pivotal role in managing way we engage with our audiences, so that we amplify our mission to end poverty in the UK.
In this dynamic role, you’ll spearhead the marketing and delivery of high-profile (virtual and in-person) events as well as other content. You’ll be harnessing the power, reach and capabilities of digital platforms to ensure we engage the right stakeholders which include policymakers, sector experts and the public. Your job will be to provide expert advice on how best to reach out and connect with them, and then making that happen.
About You
We’re looking for someone who’s motivated by bringing the right people together to drive meaningful change. For this role you’ll need to be passionate about tackling social injustice and want to play a part in making a difference for people trapped in poverty in the UK.
With a background in B2B digital marketing and demonstrable experience in managing end-to-end event marketing campaigns, you will use your knowledge to gain a clear picture of JRF’s audiences and the content they engage with. You’ll have excellent interpersonal skills and be able to quickly build a strong rapport with internal and external stakeholders, whilst managing multiple ongoing projects.
About Joseph Rowntree Foundation
We are an independent social change organisation, working to support and speed up the transition to a more equitable and just future, free from poverty, where people and planet can flourish. For us, ending poverty in the UK is a moral cause: to ensure dignity and respect for everyone, and to address exclusion and powerlessness.
Our work is supported by about 150 permanent staff across York, London and Glasgow.
How to Apply: If you are excited about the opportunity and want to contribute JRF’s mission we would love to hear from you.
Please submit your CV and supporting cover letter via our online application platform.
Application Deadline: 21st April 2024 (23:59)
Interviews expected to take place: w/c 29th April. Interviews will take place online.
Note: Only shortlisted candidates will be contacted.
JRF is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are particularly interested in applications from people from all backgrounds. JRF is a Disability Confident employer and will offer interviews to disabled candidates that meet the essential criteria required to undertake the role. For those roles which allow it, we’re developing a more blended approach to how and where you work based on individual needs.
We know that a commitment to equity must run through all aspects of our work: from the partners we engage or fund, through our research, to our own internal culture and commitment to inclusion. That is why, through our work, we centre the experiences of those who are so often disadvantaged by structural barriers – people who are disabled, those from minoritised ethnic communities and individuals who suffer discrimination based on their sexual orientation.
The client requests no contact from agencies or media sales.
Do you have a passion for digital marketing and want to make a positive difference to people’s lives?
We are proud to be partnering with a great charity that aims to improve the quality of life of people experiencing chronic rheumatic diseases by providing support and facilitating access to treatment. They are looking for a proactive Website and Digital Marketing Manager to help raise awareness and drive action across audiences on full-time basis (35 hours a week) for 10-weeks.
Offering flexible hybrid working (2 days a week in London office).
You will support the delivery of a new discoverability, engagement and growth strategy for the website and digital audience channels. You will cover the management, optimisation and advise on website design, content and marketing tactics with a particular focus on the completion of some timely workstreams around user experience and accessibility. You will work across the whole charity to support and advise colleagues on their scheduled website requirements and developments. You will also work closely with the Digital Systems team and web development agencies on the upgrade and maintenance of the website, prioritising tasks and monitoring activity. You will be instrumental in supporting an increase in engagement against strategic communications objectives across multiple channels with a clear focus on improving user experiences and ensuring the delivery of the right message to the right audience. You will also manage the team, including setting the workload and schedules, and liaise with the Digital Communications Officer, the Website Editor, and the Communications Analyst. You will also attend regular meetings with the Strategic Communications team, website development and search optimisation agency. You will manage the Umbraco CMS system, support the user experience study, and build recommendations.
This role requires extensive website and digital marketing experience, across a range of disciplines, including paid social media, search marketing (SEO/SEM), Search engine optimisation, Paid Search (including Ad Grant, pay per click and display) social media campaign analysis, email segmentation, web friendly and organic content management. The successful candidate will have knowledge of Content Management Systems (i.e., Umbraco) and Google Analytics 4, Google Ad Words/ Ad Grants, Google Tag Manager. They will also have experience of working on multiple and complex multi-channel digital marketing projects at once.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Are you passionate about tackling climate change and supporting the development and growth of a dynamic organisation? Do you want to use your experiences of operations to support a mission driven team? Then you could be UK100’s new Operations Officer.
The role will help coordinate and manage collaboration across the entire organisation and between teams at UK100. The Operations Officer will manage the office space, plan team events, support staff onboarding and recruitment, and drive HR and internal policies and procedures such as DEI, Ways of Working with various systems, IT security and GDPR. They will drive the development and delivery of UK100’s operations, supporting the Chief Operating Officer, and progressing the improvement of UK100's internal systems and processes. It will involve developing UK100’s CRM system and supporting team members' use of the CRM and the management and administration of our Finance and budget systems.
Equity, Diversity and Inclusion: UK100 is actively taking steps towards developing new opportunities for people from an array of backgrounds, ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. UK100 values the voices of each of its employees in order to progress in a collaborative, innovative and well balanced way. The postholder will be expected to echo and support this. This can be found on the UK100 website here.
Key responsibilities:
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Maintaining UK100’s Customer Relationship Management system, including making updates that change front end form and function, coordinating with the service provider for training and updates and supporting UK100 staff in using the CRM.
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HR processes including supporting recruitment, staff onboarding, and off-boarding. Maintaining a HR Calendar and staff policies, and monitoring and reporting across various HR areas.
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Working with the finance team to track all of UK100 payments and expenses. Including maintenance and oversight of UK100 payments and support with UK100 grant budget tracking. Supporting the annual Financial Audit where necessary.
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Managing relationships with 3rd party suppliers, ensuring efficient payments and working with the bookkeeper on invoicing. Reviewing overhead contracts ensuring best value for money.
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Providing support for UK100’s Business Supporter Network including drafting contracts, updating BSN opportunities in the CRM and taking minutes from BSN meetings.
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Support UK100’s management of IT systems including for example Drive folder management, group email accounts, administration of G-Suite, Zoom and Monday and security settings and good practice.
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Developing and improving UK100 policy and procedure documents and owning and maintaining key organisational documents. Developing working processes with the team, for example on internal communications and ways of working.
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Office management and coordination with our workspace provider. Managing UK100 equipment and the UK100 fixed asset register.
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We are a small team. Ad hoc duties will thus arise, and every team member is expected to support the team efforts.
Place in organisational structure:
The post holder will report to the Chief Operating Officer, and be part of the Operations Team.
Key Relationships:
Internal: All team members
External: CRM provider
Office / workspace managers
IT service providers, administrators, and support
Benefits:
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Competitive salary
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25 days annual leave (plus statutory bank holidays)
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An additional 3 days paid leave over Christmas period
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An additional 2 days of paid leave per year to volunteer
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Subsidised gym membership
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Enhanced pension offering & access to professional pension advice
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Competitive Parental Leave policies
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Opportunity to request a Sabbatical after 1 year of service
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Company MacBook Air
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Work from home allowance
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UK100 supports flexible working arrangements
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Mental Health first aider
Special Note: This job description does not form part of the employment contract but indicates how that contract should be performed. The job description may be subject to amendment in the light of experience and consultation with the post holder.
Applicants must have the right to work in the UK.
Person Specification
Criteria
Knowledge
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Understanding of relevant organisational best practice and the systems and processes that support it
Experience
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Using G-Suite / Office applications and Zoom
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Using and developing a database / CRM
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Able to develop and maintain effective relationships
Skills and abilities
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Strong attention to detail
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Excellent communication skills and email manner
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Effective project management skills
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Strong digital literacy, experience with G Suite, Zoom and Excel preferable
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Being able to perform tasks efficiently under pressure
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Solution oriented, and proactive problem solver
Other
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Committed to the vision of UK100, with a motivated, can-do attitude
The client requests no contact from agencies or media sales.