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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.
We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.
Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care.
About the role
This is an exciting opportunity to join our ambitious Legacy team at a pivotal point in its growth.
As a Legacy Executive, you’ll play a key role in helping to secure vital future income by delivering exceptional supporter experiences and supporting the development of our legacy marketing programme. You’ll work closely with colleagues across fundraising to inspire supporters to leave a lasting gift that helps drive life-saving advances for generations to come.
This role is ideal for someone looking to develop a career in fundraising or marketing, particularly within legacies, while making a meaningful difference.
What you’ll do
Manage responses to legacy enquiries, ensuring supporters get the information they need to consider including a gift in their Will.
Work with Free Will service providers to ensure an excellent supporter experience
Support the planning, delivery and evaluation of multi-channel legacy marketing campaigns
Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns
Help deliver engaging supporter events and recognition activities
Assist with legacy administration when required
Work with Free Will service providers to ensure an excellent supporter experience
Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns
About you
We’re looking for someone who is organised, proactive, and motivated by making a difference.
You’ll bring:
Experience coordinating projects or campaigns from start to finish
Strong written and verbal communication skills
Excellent organisational skills and attention to detail
Confidence engaging with a wide range of audiences
Sensitivity and empathy, particularly when communicating with bereaved supporters
A genuine interest in fundraising, marketing, or the charity sector
Why join us?
This is a fantastic opportunity to be part of a high-performing, supportive team within a charity that is making a real difference to people’s lives.
We offer:
The chance to contribute to pioneering cancer research and care
A collaborative, ambitious and values-driven culture
Strong opportunities for learning, development and career progression
Flexible and hybrid working arrangements
Benefits
27 days annual leave plus bank holidays
Generous pension scheme (up to 6% employer contribution)
Employee assistance programme
Modern offices in Chelsea and Sutton with subsidised canteens
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you’re looking for a role where you can build your career while making a meaningful impact, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re hiring: Supporter Acquisition Manager at The Salvation Army
Are you a creative, insight-driven marketer who loves testing new ideas and driving growth? Do you want your work to make a real difference in the lives of people facing homelessness, poverty, and crisis?
Join The Salvation Army as our new Supporter Acquisition Manager and help us bring a new generation of supporters into our mission.
You’ll sit within our Acquisition & Innovation Team, where you’ll lead bold, multi-channel campaigns, test fresh ideas, and develop propositions that inspire people to take their first step in supporting our work.
You’ll also be part of our wider Individual Giving (IG) team - a genuinely fun group to work with. They also happen to deliver a sector-leading Christmas campaign that inspires thousands of people every year.
What you’ll be doing
What you’ll bring
If you’re excited by innovation, motivated by impact, and ready to help us reach more people than ever, we’d love to hear from you.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ
Closing date: 30 June 2026
Interview Date: To be confirmed
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Help us tell the story of a college that changes lives
WM College is an educational charity with a long-standing mission to support adult learners and the wider Camden community. We're looking for a creative, organised and people-focused Marketing & Events Coordinator to help tell our story — through engaging events, exhibitions and content that show what our learners achieve.
What you'll be doing
This is a genuinely varied role at the heart of college life. One week you might be coordinating a private view in our gallery; the next, capturing learner stories at our awards evening or helping welcome hundreds of visitors at an open day.
In this varied role, you'll:
Who we're looking for
You might be a marketing assistant, events coordinator or arts administrator - or you might come from somewhere else entirely.
This role is ideal for someone who:
How and where you'll work:
Why join us
By joining WM College, you'll be part of something special - helping us continue to offer inclusive, supportive education for those who need it most.
Interviews are scheduled for w/c 6th July (likely 7–8 July).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. Over the past three years, PCR has won:
It’s been a successful few years for the Events team with good results across the board – increasing income by over £1 million every year since 2023, a big part of which has been due to the huge growth of virtual challenges. And we just won Fundraising Charity of the Year at the National Fundraising Awards 2026!
Now’s an exciting time as we’ve recently expanded the team again, bringing in new resource to give our different activity areas space to grow and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their work within our ambitious and supportive team.
We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship skills and a love of creating great supporter experiences are essential. A big part of the role will be project managing fundraising activities which will require a proactive approach and an eagerness to learn, as well as some experience of leading a project yourself in the past.
Examples of projects include the Walk 100 Miles in May, Cycle 300 Miles in June and 12 Dips in December, but you will work on a variety of activities with the team – sharing learnings and supporting each other to hit our shared goals. You will receive the training and support you need to succeed.
Key Responsibilities
Event management and delivery
· Lead the delivery of the fundraising activities you are working on – monitoring objectives, budgets and the bigger picture to ensure that opportunities are seized and risks are minimised.
· Create and follow action plans for your projects, taking responsibility for processes and the delivery of tasks on time.
· Maintain strong working relationships with suppliers and third-party organisations.
· Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer.
· Analyse project results based on KPIs & feedback, proactively suggesting changes & improvements.
Stewardship
· Lead on the delivery of supporter journeys for your projects, providing a high level of stewardship which motivates our fundraisers to raise more and remain loyal supporters of PCR.
· Lead on relationship management as required for the fundraising activities you are working on.
· Carry out stewardship tasks using tools like Mailchimp, GivePanel, JustGiving & Funraisin, for which training will be provided.
· Use feedback & data to spot opportunities for the constant improvement of fundraisers’ experience with PCR.
Marketing and recruitment
· Work with the team to create effective marketing plans and lead on their implementation to meet acquisition targets.
· Create recruitment assets which are tailored by a good understanding of our audiences.
· With the support of the team, track and analyse marketing performance to proactively suggest improvements.
Administration and database
· Oversee stock management via our fulfilment house and ensure we have high quality fundraising merchandise.
· Carry out participant data processing, income processing and budget management tasks as required – including coding, database administration, supplier payments, and income & expenditure tracking.
· Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.
Strategy and development
· Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach.
· Contribute to team strategy and budgeting, working with the team to create exciting plans.
· Lead on relevant projects to improve how we do things – from stewardship & content, to processes & compliance.
· Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager!
Teamwork
· Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
· Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.
· Be flexible in busy times, working together to meet team goals, and sometimes getting involved with other projects and tasks across the Public Fundraising team.
· Attendance will be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would be a keen learner and a great team player, with:
· Great project delivery skills and an eagerness to develop into a more autonomous project manager.
· A proactive attitude and willingness to get stuck in.
· An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context.
· A strong interest in events & community/ peer-to-peer fundraising activities.
· A results-driven attitude and strong sense of personality accountability.
· Excellent communication and relationship building skills, including written and on the phone/ in-person.
· Excellent organisation skills and an ability to identify the best use of time to complete your work.
· Very good attention to detail, IT skills and the ability to use a CRM database.
· A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice.
How to apply
Please send your CV & supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, with examples of previous experience. Successful applicants will be invited to an online interview taking place w/c 20th July, and a second round may take place at our offices in London on w/c 27th July.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Senior Direct Marketing Executive
Salary: £48,396- £55,644 per annum + benefits
(We normally offer a starting salary at the start of the range)
Based: Islington, London – hybrid working
Closing date: Sunday 28th June 2026
Location: Islington, London. We aim to create an environment where everyone can contribute to the best of their abilities. Our hybrid working approach brings together the benefits of both office-based and remote working in an inclusive way. For this role, you’ll be expected to work from our Islington office at least 40% of the time each week. Reasonable adjustments will be made to support individual needs.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
This role is perfect for an experienced direct and digital marketer passionate about engaging people to support our mission to halve emissions and restore biodiversity. You will support the development of specific one-off donation strategies. You’ll be responsible for the development and implementation of complex fundraising campaigns, designed to inspire new and existing supporters to give one off gifts through a range of channels and products, from email and mailing appeals to digital ads and merchandise.
Job requirements
In a typical week you could:
About you
You will love autonomy and will enjoy working collaboratively across the fundraising department and wider organisation. You’ll already have plenty of marketing experience to bring, and you’ll be able to take a strategic approach to delivery, independently taking on a key area of the direct marketing programme. You’ll be fully responsible for the assessment of the fundraising campaigns that you lead, and you’ll be focused on optimising performance to deliver income to power our fundraising and our campaigns.
Essential criteria for success
We give you
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity
We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
One of our Anti Racism Plan objectives is to proactively achieve stronger representation of people of colour, particularly within leadership positions, and we have recently published ambitious race representation targets.
As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme.
We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.
To apply
For further information including the job description, please download the applicant information pack. Please ensure to save this file to your computer for future reference. Once the job listing has closed you will no longer be able to access it online.
We recommend taking a look at this document that contains top tips for filling out your application, complied by our recruitment team.
If you have any questions, please email us. Please note that this email address is only for information. All applications have to be filled out on the website and cannot be submitted via email.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law
Closing date: Sunday 28th June 2026
Are you a digital product leader who enjoys balancing strategy with delivery, user needs with organisational priorities, and long-term vision with day-to-day execution?
Great Ormond Street Hospital Charity is looking for a Senior Website Manager to lead the evolution of one of our most important digital products. Our website is much more than a website - it is where supporters discover our work, fundraisers find inspiration, donors take action, and people learn about the difference their support makes to seriously ill children and their families.
This is a high-profile role sitting within our Performance Marketing and Digital Engagement team, with responsibility for shaping the future of the charity’s digital experience. We’re looking for someone who can think strategically about where we need to go, while also being comfortable rolling up their sleeves to help make it happen.
You’ll lead the website product roadmap, drive continuous improvement across supporter journeys and work across a wide range of teams including Fundraising, Marketing, Communications, Technology, Data and external partners. Success in this role comes from being able to flex between strategic planning, stakeholder management, product ownership, user experience, optimisation and delivery.
No two days are likely to look the same. One day you might be facilitating roadmap discussions with senior stakeholders, the next analysing user behaviour, shaping an SEO strategy, reviewing backlog priorities with developers or testing new approaches to improve conversion and supporter engagement.
We’re looking for someone who enjoys bringing people together around a shared vision, navigating complexity and making confident decisions based on evidence, user needs and organisational priorities. Someone who can challenge constructively, build consensus and help teams focus on what will create the greatest value for our supporters and the organisation.
Salary
The salary for this role is £51,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Note – this job is known internally as Senior Product Manager – Website.
Key Responsibilities
Skills, Knowledge and Expertise
This is a varied and high-impact role where you’ll help shape how people experience GOSH Charity online—from the first moment they discover us to the actions they take to support seriously ill children and their families.
You’ll have the opportunity to influence strategy, lead digital transformation, improve supporter experiences and work with a wide range of talented colleagues across the organisation. If you enjoy solving problems, bringing people together and creating digital experiences that make a difference, we’d love to hear from you.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with Barnardo’s on a Senior In Memory and Legacy Marketing Executive role. This fixed-term position focuses on In Memory fundraising, legacy marketing and the Free Wills programme, owning supporter journeys and delivering multi-channel campaigns end to end to help grow income.
Key Responsibilities
Person Specification
What’s on Offer
Contract: Fixed Term Contract until February 2027
Salary: £29,000 - £37,000 pro rata
Working Pattern: Flexible working- Hybrid or Remote
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
If this role matches your experience and ambitions, apply today with a CV that clearly shows relevant campaign delivery and results.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.
This role is a fixed term contract until end of February 2027.
About you
You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now.
With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.
Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.
Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions please contact us.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why this is an exceptional opportunity
This is a rewarding and varied role for a strategic communications professional who wants to make a real difference to global health. You will be joining Global Health Partnerships at a pivotal moment — as we launch an ambitious new parliamentary advocacy programme on maternal and child health, rebrand following our transition from THET, and build our profile as the leading UK voice on NHS institutional partnerships and global health workforce policy.
You will lead GHP's day-to-day communications function while working closely with the new Senior External Affairs and Communications Lead to translate our programmes and evidence into compelling stories, campaigns, and content that reach parliamentarians, funders, journalists, and the public. If you want a communications role where your work directly shapes policy outcomes, this is it.
Job Purpose
Reporting to the Senior External Affairs and Communications Lead, you will lead GHP's communications function, ensuring that the organisation's work is consistently, compellingly, and strategically communicated to external audiences — including policymakers, funders, clinical communities, the media, and the public.
You will oversee GHP's digital presence, publications, and content output across all channels, while working in close partnership with the Senior External Affairs and Communications Lead to produce the communications assets — case studies, media materials, social content, campaign copy — that underpin GHP's advocacy priorities, including the Maternal and Child Health Programme.
You will line manage the Digital Marketing Coordinator, providing direction and quality assurance across day-to-day communications activity.
For full details of the role check out the Communications Manager job pack.
What we offer:
Along with your salary which is paid monthly, you'll receive:
How to apply:
Please apply with a CV and a covering letter of no more than two pages on our website by 10th July 2026.
Your covering letter should address: why you are interested in this role at GHP; how your experience of communications and content work is relevant; and how you would approach building a coherent, compelling organisational voice for GHP across its full portfolio of work.
GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.
The client requests no contact from agencies or media sales.
We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts
The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.
Key duties
Leadership and Management
Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.
Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.
Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.
Work as a member of the Extended Leadership Team.
Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.
Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.
Communications and Marketing
Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.
Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.
Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.
Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.
Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.
Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.
Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).
Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.
Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.
Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.
Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.
Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.
Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.
Build networks to enhance the charity’s strategic communications and marketing work.
Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.
Other Key Accountabilities
Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.
Ensure best value in all our work.
Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.
On occasions, provide management support and cover within the organisation, as needed.
Act as an advocate for the charity and its work.
Person specification
Experience, Knowledge and Understanding
A minimum of 2 years’ experience working in a communications management role
Experience of developing integrated, insight and audience-led communications plans including social media
Experience of website and brand management
Experience of delivering successful campaigns
Experience of engaging with press and/or media including writing press releases and media briefings
Experience of working collaboratively with different teams/departments
Experience of working in charity communications (desirable)
An understanding of ME and the impact on people affected by it (desirable)
Experience of integrating fundraising with communications (desirable)
Skills, Behaviours and Values
Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.
Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications & Marketing Officer (Maternity Cover)
Reports to: Communications & Marketing Manager
Salary: £32,000
Hours: Full-time (1.0 FTE). Currently 32 hours over four or five days per week.
Location: Hybrid, with London office and remote working.
If you want to join a small, ambitious, dynamic team that works at a global level to make a difference, then this role is for you! Communication is a crucial part of the World Hepatitis Alliance (WHA)’s work, and you will be joining at the start of a new strategy period.
Hepatitis is now the world’s deadliest communicable disease, claiming 1.34 million lives each year. Yet the world has everything it needs to eliminate it, including affordable testing and treatment, a vaccine for hepatitis B, and a cure for hepatitis C. Lack of awareness, stigma and discrimination in society, and a lack of action by decision makers, has stalled hepatitis healthcare worldwide. As a result, 287 million people are living with the virus, but only a small fraction know.
We are looking for someone to position WHA and the hepatitis cause within the global health landscape.
The successful candidate will deliver high impact multi-channel global campaigns to communicate our work to key stakeholders. We are looking for a communications all-rounder, with skills across content creation, copywriting, marketing, and social media. The ideal candidate will be a proactive, creative problem solver, ready to turn their hand to a wide range of projects.
In return, you will enjoy our innovative flexible working arrangements, a generous annual leave allowance, up to 5% matched pension contribution, and the chance to make a real difference to the lives of people affected by viral hepatitis around the world.
Roles and responsibilities
Person specification
The Communications & Marketing Officer works across multiple projects and needs to be able to turn their hands to a range of tasks. They are a self-starter and problem-solver, using their skills to create engaging content.
Experience
Skills and abilities:
How to apply
To apply, please email us a CV and a cover letter highlighting how you meet the person specification.
Applications will be taken on a rolling basis, and successful candidates invited to interview.
The client requests no contact from agencies or media sales.
Cardiomyopathy UK is the specialist national charity for people affected by cardiomyopathy, a group of conditions that affect the heart muscle. It can have a devastating impact on the lives of people of all ages and is usually inherited. Our vision is that everyone affected by cardiomyopathy should live a long and fulfilling life.
We are midway through our five-year strategic plan, at a genuinely exciting moment, both for the charity and for cardiomyopathy more broadly. The treatment landscape has been transformed in recent years: approved dedicated therapies are now available, more are in the pipeline, and the first genetic treatments are on the horizon. This is bringing new energy and investment from clinicians, pharmaceutical companies and the research community, creating real opportunities for a charity with the credibility, evidence base and relationships to make the most of them. Our evidence base is stronger than ever: we have completed the James Lind Alliance Priority Setting Partnership, surveyed over 1,300 people affected by cardiomyopathy, and published our State of the Nation report. Against a rapidly shifting NHS and policy landscape, we are now reviewing our priorities and sharpening our focus on where we can have the greatest impact.
For the right person, this is an opportunity with real strategic scope. We want to build on our strong policy positions and evidence base and translate them into proactive campaigning and influencing, moving from good policy thinking to concerted public affairs activity, strategic stakeholder engagement, and campaigns that achieve real change. We have a draft theory of change to refine and policy recommendations to turn into action. Our Change Makers volunteer advocacy network is central to this, but needs dedicated leadership to fulfil its potential; rebuilding it is one of the most important early priorities for the post-holder.
Our research programme reflects this momentum. The James Lind Alliance process established the top ten research priorities for cardiomyopathy, giving us a clear, credible basis for directing research attention and resource. We have launched our Catalyst Grants scheme, the charity's first foray into directly funding research, with a second round under way, and want to build on it. That means resourcing the scheme sustainably, deepening engagement with the research community through a growing researcher network, and establishing an annual researchers' event to bring the community together and identify collaboration opportunities. The Director will lead this next phase, working with the Research Manager and our clinical and academic partners to define and deliver our ambitions.
Raising awareness of cardiomyopathy, its signs, symptoms and genetic risk, is equally central to our mission. Too many people are still diagnosed late because neither they nor their GP knew what to look for. We want our communications work to drive this agenda purposefully, drawing on our own evidence about diagnostic delay and unmet need.
We are also looking for someone who can work alongside our fundraising team to sustain and grow this work. Securing dedicated funding for our research grants programme and advocacy work is a real priority, and the changing landscape, with greater pharmaceutical interest in cardiomyopathy than ever, creates new opportunities alongside more traditional trust and grant funding. Experience of developing compelling cases for support, and/or navigating partnerships with commercial organisations in a way that protects the charity's independence, would be a significant asset.
The Director of Research and External Affairs leads the charity's research, policy and advocacy, and communications and marketing functions, with a team of four staff. The post-holder sets the strategic direction of the directorate, drives high-quality delivery, upholds the charity's values, and represents the charity externally across research, policy, clinical and funder networks. The Director is a member of the charity's Leadership Team, working closely with the CEO to steer the charity forward.
Please apply with CV and cover letter, tailored to the role (please see the person spec in the attachment)
First round interviews are scheduled to take place 20th/21st July
Second round interviews are scheduled to take place 3-6th Aug
Please note candidates will be asked to attend one interview in the Amersham office
We are happy to make any reasonable adjustments to the interview process - we will provide further details on this when contacting short-listed candidates.
The client requests no contact from agencies or media sales.
Contract Type: Maternity Cover 12 months
Location: London (Flexible working with a minimum of 2 days in the office)
Interviews: Monday 13th July 2026
Help Grow our Individual Giving Programme to Support Young People
Every day at The King's Trust, we help young people build the confidence and skills they need to succeed. Behind every life-changing opportunity is a supporter who believes in their potential.
We're looking for an experienced and creative fundraiser to help grow and run the daily management of our Individual Giving programme, inspiring more people to support our work and become loyal, long-term champions of young people across the UK. The Individual Giving Manager is a maternity cover role for one year, starting September 2026.
You'll lead the development and delivery of engaging fundraising appeals across digital and offline channels, creating exceptional supporter experiences that encourage one-off donors to become regular givers. Working closely with colleagues across Fundraising and Brand and Marketing, you'll use data insight, creativity and organisational skills to build meaningful supporter journeys and maximise engagement.
You'll manage campaigns from concept through to evaluation, monitor performance against targets and budgets, and ensure all activity meets fundraising and compliance standards. You'll also support the development of our Individual Giving and Legacies Executive and contribute to a collaborative, inclusive team culture.
What you'll bring
If you're excited by the opportunity to combine creativity, data and purpose to grow supporter engagement and income, we'd love to hear from you.
Join us and help more young people build brighter futures.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Individual Giving Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Individual Giving Managers!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £47,500 - £48,750 per annum (Competitive Birches rated salary for the local market if based outside of the UK)
Location: UK, Kenya, Bangladesh, Pakistan, India
Team: Operations and Digital
Directorate: People, Operations & Assurance
Line Report: None
Hours: 35 hours a week
Contract: 12 months fixed term contract, subject to extension
Grade: 2B
Travel: May require occasional travel to our countries of operation (approx. four weeks a year)
Closing date: 3 July, 2026 at 23:59 BST.
ABOUT THE ROLE
This is an exciting time to join Start Network. We are looking for a talented project and change management professional, with experience of and a passion for organisational strengthening.
This role will support Start Network’s shift from a centralised network model to a dispersed ‘network of networks’ where regional/country-based hubs, predominantly made up of local and national organisations, lead responses and drive innovations that will foster a better and more locally led humanitarian system.
The postholder will:
This is a strategic and delivery-focused role, combining programme leadership, ecosystem development, and service design.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it.
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Date for 1st Interview: 8th July 2026 (Subject to change)
Date for 2nd Interview: to be confirmed
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.