Digital marketing manager jobs in Bloomsbury, greater london

Job Title: Member and Supporter Acquisition Lead (Maternity Cover)

Team: Supporter Engagement & Experience

Contract: Fixed-term 6 months

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

Interview Date: 6 August 2026

*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.

This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.

Key responsibilities

• Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.

• Manage our welcome and reactivation programmes (email, mail and telephone).

• Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.

• Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.

• Lead key acquisition projects across the organisation, delivering to time and budget.

• Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.

• Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.

• Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.

• Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.

Other

• Undertake such other duties as may be reasonably required of the post

• Engage and proactively develop excellent working relationships across the organisation

The person

Knowledge, Skills and Experience

Knowledge and Experience

Essential:

• Proven experience in working with external stakeholders/suppliers and managing performance

• Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.

• Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.

• Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.

Desirable:

• A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.

• Experience of working with telemarketing agencies.

• Experience of Private site or using dialogue approaches to recruitment.

• Experience in developing multi-channel supporter journeys for new supporters/members.

• Experience in using Salesforce or other CRMs

• Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud

Skills

• Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.

• A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.

• A team player, able to develop collaborative, strong and effective working relationships.

• Able to analyse and solve complex problems and manage processes and data flows with other teams.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

A midweight integrated designer at Small Axe is part of our campaigns delivery team. In this role, you'll be working collaboratively with campaigners, digital experts, designers, press advisors, filmmakers and content creators to produce powerful campaigns.

You will work across a variety of campaigns, from trade union actions like Amazon’s first unionisation drive in the UK, to issue based campaigns like Free School Meals for All and Refugees Welcome, to large scale public mobilisation events like the Together Alliance March. 

At your core, you are a campaigner, but your tools are InDesign, Illustrator, Canva, Veed.io and anything else you can lay your hands on to make creative that moves people to act on the most pressing issues of our time.

There is no magic formula for a winning campaign. That’s why we use multiple crafts and tactics to move our campaigns forward. We’re at our best when we’re working across our three core disciplines – organising, digital and creative – to make maximum impact. An ability to understand and integrate your ideas across these disciplines will give you the tools to respond to any strategic challenge.

As an integrated designer, you’ll join a multidisciplinary and highly collaborative delivery team, focused on winning progressive campaigns.

Please note: 

• All candidates must have the Right to Work in the UK

• Small Axe is a full-time office-based organisation with a remote working allowance

• If you are successful in getting this job, Small Axe requires a DBS check

To hear more about teh role, please click Redirect to Recruiter.

Job Title: Individual Giving Manager 

Responsible to: Senior Fundraising Manager

Location: Hybrid working pattern, a minimum of 2 days in the London office and 3 days from home 
 

Hours of work: Full time - 35 hours per week

The package also includes 

• 8% employer contribution to a pension 

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week 

• Season Ticket Loan 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

The Job 

USPG are looking for an experienced fundraising and marketing professional to take ownership of our individual giving strategy and deliver it to achieve our objectives. The Individual Giving Manager will develop, market and evaluate fundraising appeals, products and campaigns to individual supporters and churches in order to grow our supporter base and voluntary income. Focusing on recruiting, retaining and developing relationships with all donors using direct mail, email and digital engagement, the Individual Giving Manager will develop an engaging stewardship journey for our supporters.

You  

You are a confident, creative and talented fundraiser with experience of delivering successful marketing or fundraising campaigns and appeals. The ideal candidate will have experience in fundraising and project management. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will have a passion for delivering an excellent supporter experience, enjoy working in close collaboration with colleagues and managing a varied workload to tight deadlines.  

Application

Please fill out the job application pack attached to this posting. Interviews will be held in London on the 5th of August.

Help shape public narratives, amplify the voices and expertise of impacted communities, and support campaigns that drive systemic change in the criminal legal system.

We're looking for a Media, Communications and Campaigns Lead to join UNJUST and lead our media, internal and external communications, and campaigns activity. Working closely with the Executive Director and Research and Policy Lead, you'll develop and deliver strategic communications that support our organisational goals, increase visibility and strengthen our advocacy and campaign efforts.

This is a varied role where you'll manage media enquiries, develop relationships with journalists, create content across our digital platforms, support public campaigns and ensure our research, engagement and policy work is communicated effectively. You'll also help amplify the voices of lived experience through ethical, accessible storytelling and prepare key messaging and briefing materials for media and political engagement.

We're looking for someone with experience in media and communications, excellent written and verbal communication skills, confidence working with journalists, and a strong understanding of the role strategic communications plays in advocacy. You'll be organised, collaborative and committed to UNJUST's values, anti-racism and ethical storytelling.

UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the UK's criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.

We are looking for a creative, strategic, and community-minded digital content creator & storyteller to increase our reach, elevate our voice, engage our community, and clearly communicate our value proposition. This role involves owning the end-to-end execution of our monthly member newsletter and driving growth and engagement across our social media channels and website.

Joining the NNA means using your creativity to shine a light on neonatal nursing across the UK. We’re a small, committed team with a big national role. Your work will help strengthen the voice, visibility and impact of the neonatal nursing profession.

If you love connecting with people and creating emotive, high-performing stories, we want to hear from you.

This is a remote role, with some travel to meetings and events. We offer flexible working arrangements.

Fundraising Manager

Salary: £65,000–£70,000 per annum (depending on experience)
Hours: Full-time (37.5 hours per week) or Part-time (30 hours per week considered, salary pro rata)
Location: Hybrid working between home and our offices at Great Portland Street and Kennington Lane, London
Reports to: Chief Executive Officer
Direct Report: Fundraising Assistant

About International Students House (ISH)

International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange.

For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact.

We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function.

The Opportunity

This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH.

Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams.

You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement.

If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you.

Key Responsibilities

As Fundraising Manager, you will:

• Develop and implement a 3–5 year fundraising strategy aligned with ISH's strategic objectives.

• Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy.

• Identify, cultivate and steward major donors and strategic partners.

• Lead the development of compelling funding applications and grant proposals.

• Secure significant income from trusts, foundations, government bodies and corporate sponsors.

• Develop donor stewardship and recognition programmes that encourage long-term support.

• Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns.

• Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees.

• Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation.

• Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation.

About You

You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies.

You'll bring:

Essential

• Significant experience in fundraising, philanthropy or income generation.

• Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners.

• Experience developing and delivering fundraising strategies.

• Outstanding relationship management and networking skills.

• Excellent proposal and bid-writing abilities.

• Strong financial awareness and project management skills.

• Experience using CRM systems and analysing fundraising performance.

• Excellent communication and stakeholder engagement skills.

• A collaborative, proactive and results-driven approach.

Desirable

• Experience within the charity, higher education or international education sectors.

• Alumni fundraising experience.

• Knowledge of UK trust and foundation fundraising.

• Experience securing international philanthropic funding, particularly in North America.

• Membership of the Chartered Institute of Fundraising or equivalent.

• Fundraising qualification or professional accreditation.

Why Join ISH?

This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world.

In return we offer:

• Salary of £65,000–£70,000 (depending on experience)

• Full-time or part-time working options

• Hybrid working

• 25 days annual leave, increasing to 30 days with service

• Defined benefit contributory pension scheme

• Vitality private health insurance (Senior Management Team)

• Healthcare cash plan

• £3 daily meal allowance for use in our catering facilities

• Sage employee benefits platform

• Interest-free annual travel loan (after probation)

Eligibility

Applicants must have the legal right to work in the UK.

Join Us

If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you.

Apply now and help shape the next chapter of International Students House.

Senior Acquisition Marketing Officer

We are currently recruiting for a Senior Acquisition Marketing Officer for a distinguished charity client, responsible for leading an impactful, multi-channel legacy acquisition campaign. This role offers an exciting opportunity to shape supporter engagement across TV, digital, radio, print, and other channels, ensuring campaigns are delivered on time, within budget, and to a high standard. The successful candidate will work closely with external agencies and internal teams to optimise campaign performance, leveraging data insights to drive continuous improvement and enhance supporter experience.

Key Skills and Experience:

• Proven experience managing integrated multi-channel marketing campaigns, including TV, digital, and offline media
• Experience with DRTV campaigns is essential
• Strong project and campaign management abilities
• Familiarity with fundraising and supporter acquisition principles
• Experience coordinating with external agencies and suppliers
• Data-driven mindset with the ability to analyse performance and develop actionable insights
• Excellent communication and organisational skills
• Ability to produce detailed campaign reports and recommendations
• Positive and proactive approach to work

What's on offer

• Full-time, 35 hours per week, hybrid working with a minimum of one day in Central London
• Ability to start ASAP ideally
• £41,500 salary for a 12 month contract 

If you are ready to bring strategic insight and creativity to a vital cause, we encourage you to apply now and join a team making a meaningful difference.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Events Fundraising Assistant

Fixed term contract to May 2027

Salary: £27,000 - £30,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

The role is being advertised as full-time, but we would consider someone working 4 or 4.5 days per week pro rata.

Closing date: 5pm, 2nd August 2026

Interviews: 11th and 13th August 2026

An exciting opportunity for an Events Fundraising Assistant has arisen at World Cancer Research Fund (WCRF). 

WCRF is the UK's leading cancer prevention charity, focusing on the link between cancer and risk factors such as diet, body weight and physical activity. Through world-leading research, trusted health information and public engagement, we empower people to make informed lifestyle choices to reduce their cancer risk.

We are looking for an enthusiastic and organised Events Fundraising Assistant to help deliver our growing programme of challenge events and community fundraising activities on a fixed-term contract to May 2027. Supporting the Events, Community and Digital Fundraising Manager, you will play an important role in delivering an excellent experience for our supporters from the moment they register through to event day and beyond. You'll help with participant communications, event administration, fundraising stewardship, supporter enquiries, logistics and event delivery, ensuring every supporter feels valued and inspired throughout their fundraising journey.

This is an exciting time to join the team as we continue to invest in our mass participation fundraising programme. With our London Marathon team continuing to grow alongside an expanding portfolio of overseas marathons, virtual challenges and community fundraising initiatives, you'll have the opportunity to gain experience across a wide range of fundraising activities while helping to generate vital income to support our mission of preventing cancer. This is an ideal opportunity for someone looking to build a career in fundraising, offering hands-on experience across events, community and digital fundraising within a supportive, ambitious and growing team where you'll be encouraged to develop your skills and take on new responsibilities.

We're looking for someone with excellent organisational and communication skills who enjoys building relationships and providing outstanding supporter care. You may already have experience in fundraising, events, customer service, administration or another people-focused role, or you may be looking to take your first step into the charity sector. Above all, you'll be proactive, enthusiastic and keen to learn, with the ability to manage multiple priorities, work accurately and collaborate effectively as part of a small, ambitious team. Experience of using Microsoft Office packages and CRM systems would be an advantage, while an interest in social media, digital marketing or challenge events would be welcomed.

As our team of supporters is rapidly expanding, we’re particularly keen to hear from candidates who are immediately available for an August 2026 start date. 

At WCRF, using AI to work smarter and deliver greater impact is part of everyone’s role and candidates should be open to exploring new, and more efficient, ways of working through the use of AI.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Are you interested in a role within a high performing team of fundraisers at a university which is not only world leading, but also world changing? Do you have a passion for direct marketing and an interest in fundraising for the higher education sector? Then this could be the role for you.

The new Regular Giving Officer will use their skills and knowledge to manage a busy calendar of appeals, across a wide range of channels including direct mail and social media. They will ensure that all campaigns are delivered to the highest possible standard, follow best practice and that all our supporters have the best possible experience.

They will also use their experience of stakeholder management to build strong relationships with our colleagues in Alumni Relations and our external suppliers, to ensure that we take an innovative approach and continue to find new ways to promote our fundraising offering.

By joining Imperial, you’ll be joining a university which develops the people and skills the world needs now and into the future.

Job title: Regular Giving Officer

Salary: £46,614 - £56,345

Location: White City Campus (Hybrid),

About the role:

We have an exciting opportunity to join a successful team as Regular Giving Officer (Acquisition and Retention) on a full-time, open-ended basis to oversee and manage the regular giving programme.

Imperial’s regular giving programme looks after donors who give up to £50,000 a year.

The role will work with a range of stakeholders within and outside of Advancement and external suppliers such as creative agencies, copywriters and mailing houses.

What you would be doing:

The Regular Giving and Legacy Giving team at Imperial is a high-performing team, with a well-established, successful programme. Key responsibilities include managing the planning, implementation and delivery of direct marketing fundraising campaigns across a range of media including direct mail, email, online and social media. You will work closely with the other Officers in the team to manage activity across legacies, mid-value and regular giving.

What we are looking for:
This is an ideal role for someone who wants to learn more about fundraising in higher education. We welcome applications from all candidates including those with a background in charity sector fundraising.

· Experience of working in a fundraising direct marketing role at a charity or in higher education

· Experience of building relationships with a wide range of internal and external stakeholders, including colleagues up to a senior level, alumni and donors

· Experience of working with CRM systems

· Excellent oral and written communication skills

· Advanced Microsoft Office skills

· Evidence of strong interpersonal and influencing skill

· Ability to think strategically, with strong project management skills and a methodical and organised approach

· Ability to work autonomously, prioritising workload and keeping to deadlines

· A flexible approach to working

What we can offer you:

• Access to an extensive peer network within Higher Education
• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.

· Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).

· Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.

· Interest-free season ticket loan schemes for travel.

· Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Closing date: 18 August 2026

Role Purpose

The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.

You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications. 

Key areas of responsibility

New Supporter Acquisition: Face to Face fundraising

The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:

• Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
• Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
• Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement

Mass Participation Events

The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:

• Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
• Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.

Supporter retention, development, and engagement

The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:

• Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year. 
• Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
• Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
• Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
• Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

Legacy Marketing and Stewardship

• Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
• Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
• Work with the Individual Giving Manager and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
• Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
• Explore opportunities to recruit legacy pledgers from new audiences

Strategy development, budgeting and campaign reporting

• Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
• Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
• Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team

The Communications and Research Officer is a new post designed to help bridge the gap between the research and campaigning work of Drone Wars UK and our supporters and the general public. The role is split 50/50 between communications and research. The communications element combines social media activity, website content creation and email communications, helping to ensure our messages are communicated clearly, consistently and creatively across a range of channels.  The research element consists of undertaking a number of short-term specific research projects alongside participation in on-going longer-term research work.

This is an excellent opportunity for someone who enjoys creating engaging content as well as undertaking in-depth investigations that contribute to positive social change. In addition, the person appointed will take an active role in the forthcoming strategic review shaping the organisation’s work over the next few years.

Job Description

Communications

• To be responsible for Drone Wars UK’s website, managing regular content updates and improving the content, layout and structure.
• To schedule social media content and manage social media accounts to increase engagement and reach.
• To use appropriate design tools in the creation of content for website and all digital and public facing channels.
• To undertake email campaigns in conjunction with the staff team to promote our work and increase participation in events.
• To participate in engagement with legacy and new media alongside other members of the staff team in order to promote the work and campaign aims of Drone Wars UK.
• To undertake appropriate speaking engagements on behalf of DWUK.

Research

• To undertake specific pieces of research into the use of armed drones, autonomous weapons and the militarisation of space as agreed with the Director.
• To write and produce accessible reports, articles and briefings based on the research undertaken.
• To write appropriate copy for the website.
• To contribute to on-going research work by keeping abreast of new and emerging military technologies.
• To contribute to maintaining the Drone Wars UK internal information database 

General

•  To work collaboratively with the staff team to set priorities and to develop existing and future research projects and campaigns.
• To network with other communicators, researchers and campaigners working on these issues in relevant organisations. 
• To undertake tasks as directed by the Director to ensure the smooth running of the organisation.
• To participate in campaign activity to limit the harms caused by armed drones, autonomous weapons and the militarisation of space.

Person Specification

Knowledge and Experience

• A degree, preferably to Master’s level, or equivalent experience in a subject area relevant to the post (Essential).
• Three years experience of engaging in research work, preferably in the peace and security/human rights sector or similar field (Essential).
• Commitment to the aims and objectives of Drone Wars UK (Essential) 
• Demonstrable ability to write and express thoughts and positions clearly, succinctly and accurately in English in a variety of formats, including major reports (Essential).
• Hands-on experience of managing websites (WordPress) and utilising social media, email marketing platforms, and varied digital tools to drive engagement (Essential). 

Skills and Attributes

• Understanding of the on-going legal and ethical debate around the use of armed drones, autonomous weapons and/or militarisation of space (Essential).
• Ability to manage workloads and professional duties without day-to-day managerial oversight (Essential) 
• The right to work in the UK (Essential)
• Understanding of and commitment to equal opportunities (Essential). 
• Ability to work both independently and as a member of a team (Essential).
• Experience in engaging with legacy and new media to promote campaign objectives (Desirable). 
• Familiarity with national and international security issues and institutions (Desirable).
• Willingness to learn new skills and work co-operatively with others to build strong campaigns (Desirable). 

Communications Manager

Young people's charity

Temporary, 3 months

£18.07 to £19.43 per hour, plus holiday pay

35 hours per week, 28 hours considered

Hybrid, 2 days in London office

Starting asap, interviews w/c 27^th online

This is a fantastic opportunity to join a respected youth charity as Communications Manager, leading the delivery of digital communications across the organisation. Reporting to the Head of Communications and Policy and sitting within the Fundraising and Communications Directorate, you will play a key role in raising the charity's profile, engaging stakeholders, and ensuring impactful stories reach the right audiences.

Charity People are looking for a hands-on communications professional who enjoys combining strategic thinking with practical delivery. You will lead the planning and management of digital communications, take ownership of the social media calendar, and ensure content is aligned with organisational priorities, campaigns, and key activities throughout the year. Working closely with colleagues across the charity, you will uncover and develop compelling stories that showcase the impact of programmes and initiatives, helping to build engagement across a range of audiences.

The role will involve creating and commissioning high-quality content for social media, websites, email campaigns, newsletters, blogs, case studies, photography, and video projects. You will support communications activity linked to campaigns, events, policy, and public affairs work, while ensuring all channels remain active, engaging, and audience focused. Using insight, analytics, and performance data, you will continually evaluate and improve communications activity, helping to maximise reach and impact.

The successful candidate will have experience managing website content and structure through a CMS, ideally WordPress, alongside strong knowledge of email marketing platforms such as Mailchimp. You will be confident planning, scheduling, and managing social media channels, particularly LinkedIn and Instagram, with a clear understanding of how to grow engagement and develop content that resonates with different audiences. Exceptional writing and storytelling skills are essential, together with the ability to adapt content for multiple channels and purposes.

This role requires a proactive and organised communicator who can quickly get up to speed, take ownership of projects, and provide reliable support to the Head of Communications. You will be comfortable leading on campaigns, coordinating content plans with delivery teams, managing competing priorities, and ensuring communications activity continues to move forward at pace across the organisation.

If you are a creative and driven communications professional looking to make a genuine difference through your work, this is an opportunity to join a passionate team dedicated to improving the lives of young people.

Please apply without delay. This role closes on Monday 27^th July.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation, including our senior management team - but also in partnership with external organisations and agencies - with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. Plus you'll have a great eye for detail and be confident in your ability to prioritise (and sometimes reprioritise) your workload as needed.

We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 18 August.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.