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The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.
Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.
Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
Key Responsibilities:
Supporter Journey Development & Design
· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.
· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.
Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.
· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.
· Lead for data, compliance and technical troubleshooting.
Data Selections & Audience Targeting
· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.
· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.
· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.
· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows
· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.
Supporter Loyalty & Stewardship Communications
· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.
· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.
· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.
· Lead for your team adhering to GDPR-aligned audience management and safe data activation.
Leadership & Collaboration
· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.
· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.
Knowledge, skills and experience needed:
· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation
· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.
· Familiarity of audience targeting segmentation and data selections.
· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.
· Proven ability to lead teams and manage complex, cross‑functional projects.
· Strong analytical mindset with the ability to translate insight into action.
· Excellent communication and stakeholder‑management skills.
· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.
· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.
· Demonstrable budget development and management experience.
· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.
· Ability to distil complex data into simplified actionable insights that build the programme.
· Curious, analytical, and comfortable working with data and making driven decision‑making.
· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.
· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.
· Experience of coaching internal stakeholders, with strong workshop facilitation experience.
· Committed to continuous learning and innovation.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £56,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Team: Community & Events
Location: Homebased living in Scotland, North-East England or Yorkshire
Work pattern: 35 hours per week, flexible working options available and welcomed
Salary: Up to £44,289.75 per annum
Contract: Fixed term until 1st June 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Hub Manager:
The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.
About the Community & Events team:
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We sit within the Marketing & Income Generation directorate
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The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.
What we’re looking for in our Community Fundraising Hub Manager:
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Lives in Scotland, North-East England or Yorkshire
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Significant and extensive experience in Community Fundraising
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Line management experience with track record of developing individuals and leading a team
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Direct experience of working with volunteers
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Experience of producing reports and analysis of activity against KPIs
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
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Application closing date: 20th May 2026
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Virtual interview date: 29th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.
Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.
As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.
You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver successful campaigns across a range of channels including digital and print.
· Successful management of agencies and suppliers; ensuring relationships are effective and productive.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey.
· Continuous improvement through test and learn principles across all activities.
· Integration of campaigns across the charity to drive maximum value.
· Development of compelling communications and materials to support all activities
Planning and Budgeting
· KPI tracking, trend analysis and interrogation of results at all levels.
· Live programme optimisation to ensure targets are met.
· Input to annual planning and development of individual giving campaigns.
· Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets.
· Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy.
· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's.
Finance and Reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.
Knowledge, skills and experience needed:
· Reporting and ability to understand complex data sets.
· Understanding of compliance and best practice in fundraising and direct marketing.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Digital campaign/ web page management.
· Budget management.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About Us:
Stephen’s Children UK is a Christian charity dedicated to providing financial support to the existing and well developed Stephen’s Children ministries in Egypt’s garbage slums outside of Cairo.
These programs are staffed by over 1,500 dedicated and compassionate individuals ready to make a difference. Over 20% of Stephen’s Children staff members grew up in these same impoverished communities. They come back with the hope to break the cycle of poverty for others, instilling a culture of hope by nurturing hearts, training minds, and teaching our families the strength of God’s love, though the provision of schools, healthcare, home visits, summer camps and much more.
As part of our ongoing growth and efforts to expand our reach in the UK, we are looking for a dynamic, passionate, and experienced Charity Fundraiser with strong social media and digital marketing skills.
Role Overview:
As a Charity Fundraiser with Social Media and Digital Marketing experience, you will play a pivotal role in raising awareness and funds for our cause. You will leverage your expertise in fundraising, social media strategy, and digital marketing to develop and execute innovative campaigns that inspire individuals and organisations to engage and contribute. This is an exciting opportunity to make a tangible impact through creative and strategic digital campaigns.
We are in early discussions with a potential Patron which would significantly boost our profile, and we are in particular looking to develop partnerships with large corporate donors in line with their CSR obligations.
You will be reporting to the UK Trustees.
Key Responsibilities:
Although mostly working autonomously, you will be working with, and representing SCUK on the international Marketing and Communications Advisory Group to ensure a cohesive approach (the Communications and fund raising teams from the various Stephen’s Children entities in other nations):
- Fundraising Strategy & Campaigns:
- Develop and implement fundraising strategies that align with the charity’s mission and goals.
- Manage and grow fundraising campaigns across multiple platforms, including social media, email, and digital channels, as well as occasionally organising and attending fund raising events.
- Identify and engage potential donors, sponsors, and corporate CSR partners to grow the charity’s financial support base.
- Organize and manage online and occasional in person fundraising events, appeals, and virtual initiatives.
- Social Media & Digital Marketing:
- Create and manage engaging content across various social media platforms (Facebook, Instagram, X (Twitter), LinkedIn, etc.) to promote fundraising efforts, events, and the charity's mission.
- Develop and execute digital marketing campaigns, including email marketing, paid ads, and influencer collaborations.
- Build a strong online community of supporters and engage with followers through comments, messages, and interactive posts.
- Ensure consistent messaging and branding across all digital channels.
- Donor Relationship Management:
- Maintain and nurture relationships with current and prospective donors through regular communication, updates, and stewardship.
- Coordinate and distribute newsletters [?] and reports for donors, showcasing the impact of their contributions.
- Content Creation & Storytelling:
- Collaborate with the global content team to create compelling communications to a UK audience that showcase the charity’s impact and inspire action.
- Write fundraising appeals, success stories, and content that resonates with various audiences.
- Analytics & Reporting:
- Use digital analytics tools to measure the success of campaigns and track fundraising progress.
- Provide regular reports on social media performance, campaign effectiveness, and donor engagement.
Key Requirements:
- Proven experience in fundraising, particularly within the charity sector or a related field.
- Demonstrated ability to engage and grow online communities and donor bases.
- Strong understanding of digital marketing, with a focus on social media and online campaigns.
- Excellent communication and writing skills, with the ability to craft compelling content for different digital platforms.
- Excellent interpersonal and presentation skills to effectively communicate when speaking in person to supporters and potential supporters, including Trust and Corporate grant applications.
- Creative mindset with the ability to think outside the box to drive engagement and fundraising results.
- Proficiency in social media management tools and digital advertising platforms.
- Familiarity with fundraising platforms (e.g., JustGiving, GoFundMe, Virgin Giving etc) and donor management tools (e.g. Raiser’s Edge etc.)
- Strong analytical skills with the ability to track, measure, and report on campaign performance.
- Strong organisational and project management skills with the ability to manage multiple campaigns at once.
- Passionate about the charity’s mission and Christian values, and committed to making a difference.
- Availability to visit the work in Cairo at least once per year (funded by the Charity).
- Ability to work independently and as part of a collaborative international team.
- Knowledge of GDPR and data protection regulations as they pertain to online fundraising and social media.
Desirable Skills:
- Previous experience working with corporate donors, Trusts or high-net-worth individuals.
- Knowledge of current fundraising trends and best practices.
- A network of contacts in the fundraising or charity sector.
- Previous experience in organizing virtual or hybrid fundraising events.
- Understanding of the UK charity landscape and fundraising regulations.
Why Join Us?
- Be part of a passionate and dedicated organisation making a real difference in people’s lives.
- Work with international counterparts in a dynamic, creative environment where your ideas and contributions will be valued.
- Flexible working hours, mostly remote.
If you are an innovative, results-driven fundraiser with a passion for social media and digital marketing, we would love to hear from you. Apply today and help us create a brighter future for those in need!
How to Apply:
Please send your CV and a cover letter detailing your relevant experience to the email shown.
Please ensure your cover letter highlights your fundraising experience and examples of successful digital marketing campaigns and corporate sponsorship initiatives that you have led or contributed to.
The client requests no contact from agencies or media sales.
Legacy Marketing Manager.
Salary: £48,000 - £51,300 per annum dependant on experience.
Location: Remote.
Monthly travel to London will be required.
Contract: Permanent – 35 hours per week.
Benefits:
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29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
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Gain professional qualifications and excellent training/development opportunities.
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Flexible maternity, adoption, and paternity packages.
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Pension with up to 7% employer contribution with included life assurance cover.
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Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
Join our Fundraising Team!
We’re looking for an experienced Legacy Marketing Manager with proven expertise across all aspects of legacy marketing to lead and grow our legacy programme, ensuring long‑term sustainable income for the organisation. You’ll be responsible for developing and delivering strategic legacy marketing plans that drive both acquisition and stewardship, combining strong internal relationship‑building with insight‑led marketing to maximise impact.
How you'll help to create brighter futures
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Developing Action for Children’s short term and long-term planning of marketing legacy strategies to maximise the potential of legacy income.
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Directly manage a team of professional fundraisers.
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Effectively manage the legacy acquisition and retention campaigns.
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Drive robust and insight-led supporter-centred journeys to maximise engagement.
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Lead the Legacy Marketing team to successfully achieve set targets and KPIs.
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Produce regular and consistent financial and activity reports for Management and other Senior Managers.
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Build effective and efficient relationships with prospective supporters, legacy pledgers, staff, and solicitors.
Let's talk about you
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Must have Legacy Marketing experience (including digital) and demonstratable application to drive revenues in a complex organisation collaborating with many stakeholders.
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Charity legislation, best practice guidelines and other regulatory requirements to charitable fundraising activity, or the intellectual capacity to acquire it.
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Demonstrable understanding of the importance of brand to legacy success – and how to apply through a marketing role.
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Intellectual capacity to understand and appreciate the motivations of donors, supporters, and volunteers.
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Apply principles of good customer care and the accountabilities of a charity to its donors, supporters, and volunteers.
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Proven experience and success of managing & developing fundraisers and or marketing experts to drive income performance.
Please see the Job Description for the full list of accountabilities and requirements.
Closing Date: Friday 15th May 2026.
Interviews will be week commencing 1st June 2026 via MS Teams.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on Linkedin, Facebook or YouTube to get to know us better.
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.
Key responsibilities:
The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.
Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.
Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.
Donor Acquisition (30%)
- Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
- Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
- Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
- Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.
Regular Giving (20%)
- As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
- Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
- Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.
Legacy and In-Memoriam Giving (20%)
- Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
- Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.
New product testing (20%)
a. Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
b. Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
Planning and reporting (10%)
- Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
- Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.
Other
- Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
- Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
- Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
- Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
- Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.
For full details, please download the recruitment pack.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a well-established national charity to recruit a Direct Marketing Manager.
This is a fantastic opportunity for a direct marketing specialist with strong direct mail experience to take ownership of high-impact fundraising campaigns. The role is responsible for delivering at least five income-generating direct mail campaigns and appeals each year, reaching audiences of c.50,000 supporters per campaign. You’ll independently project manage activity end-to-end—from briefing and creative development through to print, fulfilment and post-campaign analysis—working closely with internal teams and external suppliers. This is a role suited to a confident ‘senior professional’ who can use their experience to shape plans, make informed decisions and continuously improve campaign performance.
This is a rolling recruitment process, with a closing date of 22nd May, however the hiring manager is reviewing applications and interviewing as they come in—so early application is strongly encouraged.
£32,861 per annum | Hybrid working (3 days in the office, including Wednesdays) | Full-time, permanent
Key responsibilities
- Lead and deliver integrated direct marketing campaigns, with full ownership of c.5+ direct mail appeals per year (c.50,000 audience per campaign)
- Manage end-to-end campaign delivery including briefing, copy development, print, data selections, fulfilment and supplier management
- Monitor, analyse and optimise campaign performance, using data and insight to improve response rates, income and ROI
- Develop and enhance supporter journeys across acquisition, retention, upgrade and reactivation
About you
- Proven experience delivering direct mail-led campaigns end-to-end, with strong project ownership
- Confident working with data/CRM systems to select audiences, analyse results and inform future campaigns
- Strong organisational and stakeholder management skills, with experience managing budgets, timelines and suppliers
- A clear focus on income generation, with the ability to create compelling, audience-led campaign messaging
Please note: this role is not suited to candidates with a purely digital marketing background—direct mail experience is essential.
Apply to Hannah at Harris Hill on to learn more and get the full job pack.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
About Us
he Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The Cambridge Trust operates at the heart of Cambridge’s global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Communications and Events Manager to join the Cambridge Trust on a full-time, permanent basis. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields.
The Benefits
Salary of circa £43,000 - £47,0000 per annum - A generous package of benefits This is an incredible opportunity for a highly organised communications professional with social media and project management expertise to join our globally respected, purpose-driven organisation. You will have the perfect platform to bring fresh ideas to life, allowing you to build on your already impressive portfolio of engaging communications and events within one of the world’s most prestigious academic environments. What’s more, you’ll join our Trust during an exciting period of growth and evolution, giving you the chance to contribute to ambitious plans that will expand our reach, influence and long-term impact.
The Role
As the Communications and Events Manager, you will deliver a range of
communications activities and our annual event programme, enhancing our visibility and impact. Specifically, you will co-ordinate external communications across multiple channels, creating engaging content and working collaboratively with scholars, alumni and partners to deliver compelling campaigns and strengthen our online presence. Alongside this, you will plan and deliver our annual events programme, ensuring they are engaging, professionally delivered and provide an outstanding experience for attendees. Additionally, you will: - Maintain and update website content - Support newsletters, press materials and stakeholder communications - Ensure communications align with brand guidelines and tone of voice - Manage event logistics, budgets and vendor relationships - Support virtual and in-person event delivery - Act as a key contact for event-related enquiries
About You
To be considered as the Communications and Events Manager, you will need:
- Experience creating engaging digital content across multiple platforms
- Experience managing social media channels and planning content output
- Experience planning and delivering projects from end to end
- Excellent project management and organisational skills
- Excellent interpersonal and stakeholder engagement skills
- The ability to manage multiple priorities and deadlines
- A degree in a relevant discipline or equivalent professional experience
The closing date for this role is 31st May 2026. Other organisations may call this role Communications Manager, Events Manager, Marketing and Communications Manager, Engagement Manager, or Communications and Engagement Manager. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’d like to join us as a Communications and Events Manager, please apply via the button shown. T
his vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications.
Key responsibilities:
The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.
Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone.
Cultivation appeals (60%)
a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
- Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails.
- Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
- Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK’s supporter newsletters, e-news and prayer diaries.
- Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign.
- Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.
High donor fundraising (20%)
- Lead on CBM’s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets.
- Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post.
New product testing (10%)
- Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
- Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
Planning and reporting (10%)
- Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities.
- Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.
Other
- Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
- Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
- Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
- Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
- Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
Are you a creative digital campaigner who can turn powerful stories into content that sparks action, builds movements, and drives change to help save lives and stop economic abuse?
About the role
We are looking for an exceptional candidate to play a central role in the delivery of Surviving Economic Abuse’s new digital engagement strategy by producing high-quality, impactful communications and compelling campaigns to extend our reach and to engage, inform and mobilise our audiences.
You will be responsible for managing and growing our digital presence across social media and ensuring this translates into action through our website and newsletters. This will include creating content tailored to victim-survivors and their family and friends, financial services professionals, policymakers, funders and other stakeholders.
As part of this role, you will help us develop and deliver digital campaigns that amplify our campaigning and policy work, as well as deliver communications to support our fundraising, consultancy and training.
About you
We’re looking for someone with proven experience running social media for a brand, organisation or campaign, with demonstrable results such as audience growth, reach, engagement or conversion. You’ll understand how campaigning and activism work, and how to mobilise supporters from diverse backgrounds to help drive meaningful change.
You’ll be a confident digital campaigner who knows how to make an impact across multiple platforms, especially Instagram, TikTok and other video first channels. You’ll have a strong understanding of trends, formats and algorithms, and know how to use them to create scroll stopping content that motivates people to take action.
This role is ideal for someone with bags of initiative, strong creative instincts, and the ability to turn complex issues into compelling digital content tailored to engage and mobilise different audiences.
If you’re excited by the opportunity to use your creativity, storytelling and digital campaign skills to amplify survivor voices, drive real-world impact and help end economic abuse, we’d love to hear from you.
What we offer
- 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
- Home working
- Flexible working
- 5% Employer Pension Contribution
- Reflective practice
- Employee Assistance Programme
- Enhanced sick pay, family leave and carer’s leave
- The chance to be part of our highly professional, supportive team
To apply
Please apply via our website.
This post is only open to women applicants, as being a woman is considered a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Applications open from 6 May and close at 11.59pm on 26 May 2026. Interviews will take place week commencing 15 June 2026.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.
Dimensions, the UK's largest not-for-profit support provider for adults with learning disabilities and autistic people, is seeking a Campaigns Manager to lead bold, audience-focused campaigns that strengthen our voice, grow our influence, and help drive even better lives for the people we support.
The Campaigns Manager leads the development and delivery of impactful, evidence-led campaigns that raise awareness, influence policy and practice, and drive engagement with key audiences.
The role plays a vital part in improving the lives of people with learning disabilities and autism by shaping public attitudes and ensuring their voices are heard and represented authentically.
Working in co-production with people with lived experience, the post holder will ensure campaigns are inclusive, evidence-based, and aligned with Dimensions’ priorities and values, contributing to meaningful and lasting change.
As part of your application, we would like you to share your portfolio. You can include a link in the skills and experience section of the application or include the links in a covering letter.
Interviews will take place face to face in London.
We will require proof of qualification if you successfully secure this role.
About the role
Your main duties will include:
- Lead the development and delivery of integrated, insight-led and evidence-based campaigns that support organisational priorities and drive measurable impact.
- Plan and deliver influencing content that supports organisational priorities and contributes to policy and practice change.
- Work in co-production with people with learning disabilities and autism to shape campaign priorities, messaging, and delivery.
- Build strong relationships with internal teams, including Involvement and Engagement, Resourcing, Communications, and Operations, to deliver joined-up campaigns.
About you
The successful applicant will have:
- Degree level or equivalent qualification in journalism, marketing, communications or a related field and evidence of continued professional development.
- Experience of developing and delivering successful, integrated campaigns that achieve measurable impact.
- Possess strong planning and project management skills, with the ability to manage multiple priorities.
- Have a good understanding of campaigning approaches, including behaviour change, digital-first and content-led campaigning and coproduction.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team
- We now have British Sign Language (BSL) translated videos for all our recruitment communications.
We are looking for an all-round Communications Manager to join our small team. You'll be able to build on your existing experience with some exciting upcoming projects that will have direct impact on the head and neck cancer community – as well as generating awareness across the general public. We have a unique opportunity to develop our organisation to create maximum impact for head and neck cancer patients and their families while staying true to our origins. There’s a lot of work to do.
Main responsibilities and duties:
- Contribute to a PR and communications strategy in conjunction with our Executive Director.
- Produce and rollout a new brand identity for the organisation.
- Manage and develop a new organisation website.
- Maximise media opportunities by identifying news angles and producing stong stories.
- Produce high quality materials – written, digital and visual – to promote the organisation and engage audiences to action.
- Use case studies and impact to develop our storytelling and create compelling copy to encourage financial support.
- Oversee literature production to support head and neck cancer patients and their families through their experience and work towards PIFtick accreditation.
- Co-ordinate production of a quarterly e-newsletter to keep our supporters informed of charity developments and that of the wider head and neck community.
- Regularly update our website to ensure all information is current and fit for purpose.
- Design and implement a social media plan to increase awareness of the charity and its activities.
- Produce monthly reports to track engagement and use these to improve our reach.
- Create campaigns to support our work in HPV awareness in line with the government’s target to increase vaccine take up.
- Identify opportunities to promote the organisation to those diagnosed with head and neck cancer and their families.
- Work with the Fundraising Manager, develop compelling fundraising campaigns that will appeal to the wider general public as well as our existing stakeholders.
- Liaise with the Executive Director to represent head and neck cancer patients with policymakers and raise awareness of the unique issues that affect this group.
- Act as the organisation’s spokesperson when required.
- Ensure that the charity meets all GDPR and data handling responsibilities in line with UK law.
Please apply with a copy of your CV, along with a statement (maximum two pages) outlining your suitability for the role.
The client requests no contact from agencies or media sales.
Project Manager
We are seeking an experienced Project Manager to lead an ambitious inclusion and accessibility project focused on improving access to the UK’s National Trails for underrepresented communities.
Position: Project Manager
Fee / salary: Up to £30,000 for the full project (equivalent to approximately £350 per day)
Location: Remote with some travel across England and Wales
Hours: Approximately 2 days per week
Contract: Approx. 11-month contract
Closing Date: 29 May 2026
About the Role
An exciting opportunity has arisen for an experienced Project Manager to oversee the delivery of a major research and development programme focused on accessibility, inclusion and community engagement within the heritage and outdoor sectors.
This role will lead the coordination and delivery of a multi-partner project exploring how information, communications and engagement approaches can be made more inclusive for disabled people and people from minoritised ethnic communities.
Working with a wide range of stakeholders including community organisations, evaluators, researchers and site-based teams, you will play a central role in ensuring the successful delivery of pilot projects, research activity and future recommendations.
Key responsibilities include:
- Leading end-to-end project management across the full programme lifecycle
- Developing and maintaining project plans, risk registers and reporting processes
- Coordinating external contractors, evaluators and delivery partners
- Supporting governance processes including advisory panel meetings and reporting
- Overseeing pilot project delivery across multiple locations
- Monitoring budgets, timelines and project risks
- Ensuring accessibility, inclusion and co-design principles are embedded throughout
- Preparing reports and funding updates for stakeholders and funders
- Supporting future planning, sustainability and funding opportunities
About You
We are looking for a highly organised and collaborative Project Manager with experience delivering complex partnership projects within areas such as heritage, inclusion, public engagement, research or community development.
You will ideally have:
- Proven experience managing multi-stakeholder projects
- Strong planning, coordination and reporting skills
- Experience working with disabled people and/or minoritised ethnic communities
- Knowledge of co-design or lived-experience-led approaches
- Experience managing consultants, contractors and external partners
- Excellent communication and relationship-building skills
- The ability to manage multiple priorities and work independently
- Confidence producing clear written reports and presentations
- Willingness to travel across England and Wales when required
Experience within heritage, countryside access, outdoor inclusion or publicly funded programmes would be advantageous.
About the Organisation
This organisation works nationally to support and promote some of the UK’s most valued walking and outdoor heritage routes, helping connect people with natural, cultural and historic landscapes.
Using money raised by National Lottery players, the National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage. Thanks to National Lottery players, we have been able to fund this key project, ensuring the charity are welcoming places for all.
Other roles you may have experience of could include: Programme Manager, Inclusion Project Manager, Heritage Project Manager, Community Engagement Manager, Accessibility Project Lead, Research Programme Manager, Partnerships Manager, Public Engagement Manager, Co-Production Lead, Outdoor Inclusion Manager, Delivery Manager, Equality and Inclusion Project Manager. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.

