Digital marketing manager jobs in Leeds

Hybrid/within commuting distance of one of our campuses

We are excited to offer a temporary opportunity for two experienced communications professionals to join us at an exciting time of growth and impact. With a strong marketing and communications background, you will help shape the voice and brand of the National Institute of Teaching.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and this role helps ensure our programmes are delivered smoothly and professionally, so that trainees, mentors and partner schools receive a consistently excellent experience.

About the role

We are seeking two Communications Managers, to work closely with the Head of PR and Communications and help shape the voice and brand of the National Institute of Teaching. Your work will support the organisation in articulating its value to the education sector and strengthening its reputation by engaging key stakeholders. 

With a strong marketing and communications background, you will be confident adapting your approach to suit a wide range of audiences, from frontline teachers to government policymakers. As a strategic thinker, you will bring excellent project management skills and take responsibility for leading key communications campaigns and event plans. 

A key aspect of the role is overseeing our core communication channels, including the website, social media and email communications. Your attention to detail will ensure all content is of the highest quality and aligned with our brand and tone of voice. 

These roles offer significant scope to make an impact and bring forward new ideas. If this opportunity aligns with your skills and experience, we would be delighted to hear from you. 

These are hybrid roles, and it is anticipated that the postholders will work on campus one day per fortnight. We offer flexible working and would consider part-time hours for the right candidates. 

Key benefits

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
• Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
• Pension - Entry to the Local Government Pension Scheme.
• Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!
• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
• Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please email our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 4.00pm on Friday, 3 April 2026.

We reserve the right to close the advertisement early should we receive a high volume of suitable applications. We therefore encourage you to apply at your earliest convenience to avoid disappointment.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

We’re looking for a strategic, creative and collaborative Head of Brand and Marketing to lead our public identity, supporter engagement and campaign visibility. This is a key leadership role responsible for shaping how we present our work, grow our profile and inspire support for people affected by serious and life changing injury.

This role will lead the work to shape and strengthen the Day One brand, ensuring it is consistent, inclusive and compelling across every touchpoint, from national fundraising campaigns to service information. Responsible for leading and developing a small, talented team creating a supportive environment where creativity and collaboration thrive. Working closely with colleagues across Fundraising and Services, you’ll bring teams together around shared campaigns and supporter journeys that deepen engagement and expand our reach. This role blends high-level strategic planning with practical delivery leadership ideal for someone who thrives in purpose-led environments and wants to build a brand that truly makes a difference.

What You Will Bring 

You’ll bring experience in brand and marketing that goes beyond delivery with a track record of shaping how an organisation is seen, understood and supported. That might be from the charity sector, or from campaigns that focused on health, justice or hidden disabilities. You may have worked on sensitive storytelling, built public trust, or led bold campaigns that asked people to think differently. 

Or you might bring experience from a commercial or corporate brand environment with a strong sense of audience insight, creative direction and campaign strategy and a desire to apply that thinking to a cause with real impact. 

Wherever you come from, you’ll understand the value of a trusted brand and how powerful it can be when it's clear, consistent and human. You’ll be stepping into a space where strong foundations already exist and bringing the skills, energy and confidence to help us go further. To strengthen how Day One Trauma Support shows up, build our reach, and grow a brand that truly reflects who we are and the difference we make. 

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 13th April 2026 

Interviews:  

First stage virtual: Monday 20th April 2026 

Second stage in-person (Leeds): Wednesday 29th April 2026 

For further information, please see the attached recruitment pack.

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are delighted to be recruiting for a Digital Marketing Manager to attract new UK supporters and generate income for Mary’s Meals’ school meals programme through effective and inspiring marketing across digital channels.

This role primarily raises income (but also awareness) through performance marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus is on managing digital channels including Google & Bing Paid Search and Shopping, Google Grant, Meta, Display, YouTube, SEO and identifying emerging channels. Ensuring digital marketing complements other marketing activities as part of an integrated team approach is key.​

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. ​

The Digital Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.

Key responsibilities

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.​

• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.​

• Direct line management of officers and volunteers as required. ​

• Manage agencies and freelancers as required.​

• Ensure activities follow fundraising and data regulations, and marketing best practice.​

• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.​

• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.​

• Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results.​

• Build performance-driven channel plans across Paid Search, Shopping, Meta, Display, Video, and SEO, aligned to acquisition and revenue targets.​

• Identify new growth channels for Mary’s Meals.​

• Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).

• Set up, manage, and continuously optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).​

• Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing.​

• Monitor and optimise campaign structures, keyword performance, bidding strategies, and audience targeting to maximise revenue.​

• Lead the delivery of technical and content SEO initiatives to improve rankings and organic traffic.​

• Work with the Creative Communications team on agreed content and copywriting requirements for acquisition marketing activities. ​

• Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.​

• Set and report on KPI’s such as CPA, ROAS, CTR, conversion rate, and impression share.​

• Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity.​

• Test and refine messaging, ad formats, and landing pages through A/B and multivariate testing.​

• Contribute to oversight and performance of organic social media channels alongside the Supporter Marketing Manager, Supporter Experience Manager and Creative Communications Manager.​

• Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages).​

• Collaborate with the Marketing, and wider Mary’s Meals teams to ensure campaigns support broader objectives.​

• Champion best practices in performance marketing across the organisation.

To apply for the role of Digital Marketing Manager based at Mary’s Meals UK, please follow instructions on the Charity Job website.

Applicants must hold full right to work in the UK.​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career. 

Applications for this role will close on Friday, 27 March.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any special requirements or adjustments before an interview, please let us know.

Marketing & Communications Manager - Churchmarketplace (CMP)

Salary: £32,000-£35,000 (depending on experience)
Location: Fully Remote, with a quarterly team day at a UK location (option to work from a local Diocesan office)
Hours: Full-time
Contract: Permanent
Interview: 16th April 2026 (Online)
                   and 22nd April for final stage (in person/in Derby)

Are you an experienced, strategic and hands-on marketing professional looking for a role where you can shape communications for a mission-driven organisation?

We're recruiting on behalf of Churchmarketplace (CMP) - the Catholic Church's national procurement platform, supporting over 2,100 schools, 2,600 parishes, dioceses and charities across England, Wales and Scotland. This is a truly exciting opportunity to take ownership of the marketing and communications function at a pivotal moment in CMP's growth.
 

About the Role

As the new Marketing & Communications Manager, you'll lead on strategy, delivery and continuous improvement across all marketing activity. You'll engage several influential audiences, including schools, dioceses, parishes and suppliers and help position CMP and its parent organisation, Inter-Diocesan Fuel Management (IFM), as trusted, values-led partners to the Catholic community.

With a new CRM system being rolled out and a new website launching next academic year, you'll play a central role in CMP's digital evolution, helping modernise communications, strengthen engagement and deliver measurable impact.

This is an ideal role for someone who enjoys balancing strategic thinking with hands-on delivery and who wants their work to make a visible, meaningful difference.
 

Why Join CMP?

• You'll be joining a small, passionate and mission-focused team of 4, working to deliver best value, sustainability and ethical purchasing in alignment with Catholic social teaching.
• You'll have the freedom to innovate, the support to grow, and the chance to make a meaningful contribution to thousands of Catholic organisations across the UK.
• You will benefit from being home-based, working flexibility within a friendly, supportive and nurturing working culture.

What You'll Be Doing

• Leading targeted, multi-channel marketing campaigns across email, social media, website and events
• Strengthening engagement and retention across CMP's member schools, parishes, dioceses and suppliers
• Managing CMP's digital presence - including CRM optimisation, website development and platform alignment
• Creating and scheduling high-quality content across multiple channels (via Buffer), including CMP and IFM platforms.
• Overseeing newsletters, website updates, social media, and campaign materials with a consistent tone of voice
• Building strong relationships with suppliers, diocesan communications teams and the Catholic Education Service
• Tracking, analysing and reporting on campaign performance, engagement and ROI to inform senior-level decisions.
• Managing multiple projects and deadlines while maintaining accurate marketing data and high-quality output

We're Looking for Someone Who Is:

• Understanding that although Manager by title, this is a stand-alone position, so an appetite to be hands on regarding day-day to delivery of the mar/coms function is essential.
• Experienced in marketing or communications, with experience in similar role and involvement in campaign planning and delivery.
• A strong writer and communicator, able to tailor tone for different audiences
• Skilled in using marketing tools such as Mailchimp, Canva and CRM systems, with the ability to produce both digital and print collateral
• Data-driven, with the ability to analyse performance and apply insights
• Exceptionally organised, proactive and able to manage competing priorities in a remote environment
• Collaborative and personable, with strong relationship-building skills across internal teams and external partners
• Sympathetic to the mission and ethos of the Catholic Church, however you don't need to be a practicing Catholic.
• Experience working within procurement environments, digital transformation projects, or the education/charity sectors would be an advantage.

At Charity People, we’re committed to equity, diversity and inclusion. We match organisations with brilliant candidates irrespective of background, because we believe diverse teams deliver the strongest outcomes.

Use your digital marketing skills to support those in poverty in Eastern Europe 

Are you a digital marketer who wants to use your skills for good? Do you enjoy combining creativity with data - and working collaboratively across teams and cultures? 

We are seeking a Digital Marketing Officer to join our International Digital Team and support digital marketing across 12 fundraising countries. This is an exciting opportunity to work at an international level, helping to strengthen digital activity, improve performance, and share best practice. 

About us 

Mission Without Borders is an international Christian organisation working in some of the poorest communities in Europe. We journey alongside people facing poverty and marginalisation, providing practical, emotional and spiritual support that enables long‑term, sustainable change. We serve people regardless of religion or ethnic background. 

Our international team supports this work around the world, bringing expertise in digital, fundraising, communications, finance, IT and Salesforce, and working closely with colleagues in our 12 fundriasing countries and 6 project countries. 

What you’ll be doing 

You’ll support international and country teams to deliver effective, data‑led digital marketing. Working closely with fundraising, communications and digital colleagues, you’ll help shape and support campaigns, improve digital performance through insight and analytics, and share best practice across multiple countries - always with an international mindset and sensitivity to local needs. 

About you 

You’ll be an experienced digital marketer with a collaborative approach and a passion for using digital to make a difference. You’ll have a strong understanding of the Christian faith and Christian audiences. You’ll be comfortable working across cultures, managing multiple priorities, and using insight to continually improve performance. 

Essential 

• Proven experience in digital marketing, including online campaigns 

• Strong skills in digital advertising, analytics and SEO 

• Confidence using tools such as Google Analytics and major ad and social platforms 

• Experience working with stakeholders and managing multiple priorities 

• Excellent communication, analytical and organisational skills 

• A strong understanding of the Christian faith and Christian audiences 

Desirable 

• Experience working in an international or multi‑country context 

• Experience in the charity or not‑for‑profit sector 

• Familiarity with Salesforce or digital integrations 

• Knowledge of digital compliance and cookie legislation 

Why join us? 

• A genuinely international role with real purpose and impact 

• The opportunity to support digital marketing activity around the world 

• A collaborative, skilled, and fun digital team 

• Space to learn, innovate and share best practice 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible and remote working, but with occasional travel to our London office and internationally

If you’re passionate about digital marketing and want your work to contribute to meaningful, long‑term change, we would love to hear from you.

This is a permanent, full-time role, but we would also consider applicants on a part-time job share basis.

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

The Creative Marketing Executive will play a key role in delivering highly effective marketing assets for a range of exciting clients. It's a perfect fit for a trained graphic designer looking to expand their skillset and career into social media and marketing. With your previous experience as a graphic designer, you'll bring design expertise, strong attention to detail, and a developing understanding of marketing best practice.

Day-to-day, you’ll be designing social media and email graphics, brainstorming creative ideas, building emails, supporting project delivery, and producing high-quality assets that are on brief, on brand, and built to perform.

This role requires experience working with Christian organisations, and/or a deep understanding of what motivates people with faith.

This job is for you if:
• You have experience as a graphic designer
• You are highly organised and process-driven
• You’re a creative thinker with an eye for design
• You have high standards of performance and delivery
• You’re highly personable with exceptional people skills
• You are detail orientated
• You’re eager to invest in professional development

Social Media & Communications Manager

We are seeking a creative and driven communications professional to elevate The Flying Seagull Project’s brand and grow engagement across global audiences.

Position: Social Media & Creative Communications Manager
Salary: £32,000 pro rata
Location: Remote with occasional travel
Hours: Part-time, 21 hours per week
Contract: Permanent
Closing Date: We will be reviewing applications on an ongoing basis, early applications encouraged
Interviews: From 8 to 10 April (virtual)

About the Role

This is an exciting role with real scope to shape how The Flying Seagull Project connects with supporters, communities and stakeholders worldwide.

You will play a key role in developing engaging social media content and campaigns, bringing powerful stories to life and supporting audience growth, engagement and fundraising outcomes.

Key responsibilities include:

· Supporting the development and delivery of the social media and creative communications plan

· Creating compelling, high quality content across digital platforms

· Managing campaigns from concept through to delivery

· Monitoring performance, supporting KPIs and reporting on results

· Delivering email marketing campaigns to stakeholders and supporters

· Supporting digital fundraising campaigns alongside senior leadership

· Planning and scheduling content using tools such as Asana

· Collaborating with international teams across multiple locations

About You

You will be a creative storyteller with strong digital skills and the ability to turn ideas into engaging content.

You will have:

· At least 3 years’ experience in social media and communications

· Strong content creation skills including copy, video and imagery

· Experience using tools such as Adobe Suite and social media platforms

· Confidence working with analytics and performance tracking

· A proactive, self sufficient approach with strong attention to detail

· A genuine passion for storytelling and audience engagement

· Alignment with the values and mission of The Flying Seagull Project

About The Flying Seagull Project

The Flying Seagull Project is a unique team of artists, performers, play specialists and fun-devotees dedicated to ensuring no childhood passes without proper play, big belly laughs and a sense of belonging.

Working across the UK and internationally, the organisation delivers circus, music, art, dance and play experiences to children and communities facing extreme challenges including poverty, conflict, isolation and illness.

From refugee camps and institutions to community centres and hospices, The Flying Seagull Project creates safe, joyful spaces where children feel seen, valued and inspired, making magical memories that last a lifetime.

Other roles you may have experience of could include; Social Media Manager, Communications Officer, Digital Marketing Lead, Content Officer, Campaigns Officer, Digital Communications Executive, Marketing and Communications Officer, Brand Executive

If you are ready to use your creativity to make a genuine difference, we would love to hear from you!

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April

Legacy Stewardship Manager
Home based, remote working 
£38,000 - £40,000 pa plus excellent benefits
35 hours per week

The Legacy Stewardship Manager will plan and deliver RNID’s legacy stewardship programme to bring about growth in future legacy income.  It will be responsible for planning and creating high quality legacy communications and experiences which make supporters feel inspired and valued so that we convert and retain them over the long-term.

It will use a combination of relationship fundraising techniques and mass fundraising activities. In person events will play a pivotal role, as well as communications and journeys across both digital and print channels.It will also support and enable colleagues to confidently engage in legacy fundraising activities.

This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income.It is a new role, responsible for ensuring supporters are cultivated and stewarded to deepen their legacy support over the long-term.

This role is a new addition to the Legacy Fundraising Team of four, reporting into the Head of Legacies and working closely with the Legacy Marketing Manager and the Legacy Fundraising Officer. We are part of a fundraising team of 20. 

You’re an experienced legacy fundraiser with legacy marketing knowledge as well as strong supporter care and supporter relationship management skills. You’re able to deliver a busy and varied programme of operational activity. You’re comfortable working at a fast pace on multiple activities simultaneously.You’ve personally planned and delivered multiple in person events for legacy supporters.You’re organised and an excellent project manager, able to plan and manage activities at once to agreed deadlines and budgets. You work well collaborating with others and are able to influence internal stakeholders at all levels. You’re ready to apply your skills and experience to grow RNID’s legacy stewardship programme to its full potential. 

You will be responsible for: 

· Managing and deliveringa multifaceted legacy stewardship programme across digital and postal channels as well as in person activities.

· Personally managing a small portfolio of one to one supporter relationships 

· Planning and delivering a programme of in person legacy events

· Coordinating and delivering excellent quality legacy supporter care across RNID

· Project managing all activities and working closely with colleagues to create legacy stewardship communications, journeys and collateral. 

· Educating and training colleagues across RNID to confidently support legacy fundraising activities. 

· Monitoring and reporting on budget and non-financial performance of all stewardship activities

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 29 March 2026.
First interview Thursday 9 April, Second interview 16 and 17 April 2026.

Role Purpose

To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

Email and CRM marketing

· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.

Product leadership

· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.

Analysis and insight and performance

· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation.  Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making. 

Consultancy and stakeholder management

· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.

Digital marketing project management

· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.

Person Specification

Core Knowledge

· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.

· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities

· Excellent understanding of email copy and content best practice

· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice

· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.

Essential Skills

• Data analysis and converting this to actionable strategies
• Excellent stakeholder management and relationship building skills
• Able to influence decisions, demonstrates collaborative approach
• Ability to think strategically and practically deliver
• Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment

· Problem solving approach, giving strategic direction

· Process review and improvement skills

Key Experience

• Leading and delivering digital projects and outcomes
• Leading email strategy and function
• Ensuring best practice and compliance
• Performance measurement and reporting skills
• Team leadership
• Managing relationships with suppliers and agencies

Brand Marketing and Corporate Partnerships Manager

We are looking for a Brand Marketing and Corporate Partnerships Manager to join the team in this hybrid working role. 

Position: Brand Marketing and Corporate Partnerships Manager

Location: Huddersfield/Remote

Hours: Full-time, 37 hours per week

Salary: £40,000 - £45,000k per annum

Contract: Permanent

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 23rd April 2026

The Role

You will be responsible for the voice of the organisation brand both on and offline. You will inspire and lead the Marketing and Corporate Partnerships team and colleagues to further raise the charity's profile, widen reach across all audiences and support membership and organisational growth. You will lead innovation and improvement of communications and marketing activity and utilisation of multichannel marketing opportunities to support income generation.

With a strategic approach and an in-depth understanding of digital media, marketing and relationship management, the post holder will report to and work closely with the Director of Business Development

Key areas of focus include:

• Develop and manage the marketing strategy, to position the charity’s marketing for membership growth, increased brand awareness and self-sustainability
• Manage the performance of the marketing and corporate partnerships team and work effectively across teams and departments to ensure targets and KPIs are achieved 
• Prepare and manage the marketing and commercial budgets, ensuring robust and proactive financial management and return on investment
• Achieve an annual income generation target through presenting a broad range of multichannel marketing opportunities to commercial suppliers
• Manage, support and guide the Partnerships Manager to source and engage new commercial partners and advertisers whose business aims meet the needs of members and are consistent with policy.

About You

You will have an honours degree or equivalent experience and a recognised marketing/communications professional qualification or demonstrable level of equivalent expertise.

We are looking for someone with experience of:

• Brand management and/or account management
• Line management experience of a marketing/ relationship management team
• Achieving income generation 
• Social and digital marketing and communications
• Project and budget management
• Internal communications and commercial marketing plans
• Managing long-term customer relationships
• Marketing products and services to blue-chip companies or business-to-business sectors
• Product launches and sales
• Developing and driving new tactical initiatives and brand building ideas
• Creating an internal communication strategy that builds knowledge and understanding across teams
• Leading smooth on-boarding of new partners and integration within the organisation

To apply please submit your CV along with a supporting statement including any supplementary information that will support your application.

About the Organisation

Join a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Brand, Marketing, Corporate Partnerships, Brand Manager, Marketing Manager, Corporate Partnerships Manager, Marketing and Communications, Brand Marketing and Corporate Partnerships.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.

You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.

You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns. 

You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus –  you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.

As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.

The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.

Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity. 

KEY RESPONSIBILITIES

• Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
• Develop content and strategy for new (to IA) and new-to-market platforms
• Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
• Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
• Upholding brand and culture in everything you do
• Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
• Develop partnerships with key individuals, ensuring strong social amplification and storytelling
• Oversee social content calendars, asset production and approvals aligned to wider communications strategies
• Review and manage marketing assets, ensuring brand consistency and compliant content
• Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving 
• environment
• Support with the development/management of wider digital content (web, digital advertising) 
• prioritising the needs of the charity
• Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
• Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
• Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board

PERSON SPECIFICATION

ESSENTIAL

• Experience in developing and implementing social media strategies and content in a similar role for at least 12 months 
• A thorough working knowledge of a wide range of social media platforms
• Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy. 
• Development of engaging and creative digital content
• Experience in social media moderation
• Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
• Digital marketing experience
• Team player 
• Familiarity with UK data protection regulation 

DESIRABLE

• Working knowledge of the Wordpress platform
• Advertising opportunities across social media to expand reach including cost models and budgetary management
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
• Experience across the not-for-profit sector
• Experience of A/B testing

SKILLS & QUALITIES

• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker
• Commitment to equity, diversity and inclusion

APPLICATION PROCESS

To apply, please submit:

1. Your CV (up to 3 pages) 
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel. 

Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process