JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us a Direct Marketing Manager responsible for Individual Giving.  This role will support offline activities including Direct Mail and Telemarketing, DRTV campaigns and Donor Care activities.  This role will play a key part in the success of our annual fundraising programme.  The individual will be a confident communicator and will have the opportunity to gain a huge amount of experience across multiple channels and fundraising strategies.  If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES  

· Support the Direct Marketing Fundraising Manager on acquisition and retention offline fundraising activities, leading on a number of projects across Direct Mail, Inserts, Door drops, Press advertisements, Telemarking and DRTV;

• Work collaboratively with the Digital Fundraising Manager and Executive to provide an integrated supporter experience across channels;
• Manage campaign development, from creative briefing, through to artwork;
• Manage the production process, developing supplier brief and managing approval stages;
• Work with multiple suppliers and internal stakeholders, to ensure campaign timings and the annual programme are kept to;
• Manage end-of-campaign supplier reviews;
• Manage campaign fulfilment, monitoring response to identify issues and opportunities to improve the donor journey; 
• Support with charity data projects, including mailing file development, data cleansing, and SALESFORCE management;
• Ensure cost effective fundraising, maintaining campaign budgets and spotting opportunities to improve ROIs and reduce spend;
• Scope new fundraising themes, research new content areas, and manage content from the field;
• Support with competitor research and mystery shopping projects;
• Support with qualitative and quantitative donor research;
• Support on the development and launch of the new welcome programme; 
• Support on telemarketing campaigns, manage script approvals, support caller briefing and training and campaign evaluation;
• Participate in training seminars, workshops and skill shares where applicable. 

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of project managing direct marketing campaigns, preferably within the charity sector;
• Experience of project managing suppliers and campaign scheduling; 
• Experience of writing creative briefs; 

Essential Skills/Knowledge

• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment;
• Good attention to detail, strong ability to proof-read and pick up inconsistencies;
• Able to demonstrate flexibility and willingness to do what it takes to get the job done; 
• Strong presentation, communication (written and verbal) skills, and interpersonal skills; 
• Excellent stakeholder and relationship management skills 
• Proficient in Microsoft Word, Excel, PowerPoint, Project 

Desirable Skills/Experience

• Experience working across a broad channel mix (Direct Mail and Telemarketing would be advantageous;) 
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
• Completed an undergraduate degree 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

When applying for this role, please ensure you download a copy of our application from the documents section of our online portal and submit your completed version of this before submitting. 

Job Purpose

As Interim Digital Integration Manager, you will be responsible for the successful onboarding
and delivery of priority data integration projects over the next six months to deliver effective and predictable digital engagement experiences for our campaigners and other supporter groups.

Key Responsibilities

• Provide technical expertise working with cross-functional teams and third parties to help onboard and project manage delivery of a range of digital integration projects, implementing an industry standard digital project management methodology.
• Manage the end-to-end process for digital integration projects including planning and defining the scope of work, stakeholder engagement, resourcing, tracking, budgeting, risk analysis and project managing implementation. This includes translating requests into tasks for internal teams and external agencies.
• Accountable for digital project delivery to cost, time and quality parameters, including the development of robust monitoring and evaluation processes to continuously improve delivery.
• Work collaboratively with colleagues to accurately scope digital solutions, researching best practice, platforms, tools and technology to meet the charity’s objectives. This includes exploring and testing the potential of digital to enhance the development and delivery of our services, campaigns or fundraising offer.
• Across projects, work closely with relevant teams to ensure website content is optimised for SEO and we’re ‘data smart’ – optimising data and data capture opportunities to deliver insight-led growth and a great online experience for all our audiences.
• Work closely with the IT, CRM and Information Governance teams to ensure digital systems are secure, aligned with the technical enterprise architecture and business continuity is maintained.
• Advise on the technical roll-out of new products and/or features to maximise the potential from our digital engagement platforms.
• Across platforms, establish the best scalable solution for the charity, including identification of areas that can be automated. 
• Cut through the ambiguity and identify the core issues to help improve internal practices.
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices

Other Duties:

• Observe and comply with Independent Age policies, including key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology.
• Ensure that all digital activities adhere to charity law, compliance/best practice, including data protection, marketing consent, vulnerability and accessibility.
• Undertake other reasonable duties as directed by the Head of Brand & Marketing, and/or Director of Policy & Communications as new needs emerge.
• This role may require occasional travel and overnight stays.

Job descriptions are not exhaustive and the post-holder will be required to undertake other duties commensurate with the level of the role.

Independent Age is committed to equality of opportunity and to eliminating discrimination and all employees are expected to adhere to the principles set out in our Equal Opportunities Policy.

Independent Age is committed to safeguarding and we expect all colleagues to share in this commitment. As part of our recruitment and selection process, we require a DBS (Disclosure and Barring Service) check for all individuals who work with our service users.

Experience & Knowledge

• Sufficient management experience in a technical integration context with strong communication skills.

• Experience of managing digital platforms and integration projects for a charity – from technical expertise to how we map user journeys and display content.
• Proven track record of CMS integration projects (ideally including Drupal).
• Background in development and technical project management.
• Strong ability to build relationships, influence and collaborate across an organisation and with third party suppliers.
• Ability to work independently and under pressure.
• Strong knowledge of legislative frameworks and governance related to digital best practice, database systems and The Data Protection Act.

• Expert knowledge of current digital landscape and emerging trends.
• Ability to provide structure in a rapidly changing environment.
• Highly motivated and with a positive attitude.
• Seeks out opportunities on a continuous basis to enhance the customer/supporter experience as they arise.

Prospectus are delighted to be working with Versus Arthritis to recruit their new Digital Fundraising Officer. Versus Arthritis exist want to create a world that no longer tolerates arthritis - no longer dismissing it as inevitable, untreatable and unimportant. This role will be integral to their ambition of sustainably scaling up income so they can reach everybody living with the condition.

The Digital Fundraising Officer will take responsibility for a number of digital fundraising projects across the division and will both lead independently on them and collaborate with team members on projects too. The Officer will work on retention projects and build a broad skillset across the spectrum of mass fundraising. You will work closely with fundraising colleagues as well as digital and marketing colleagues to align all organisational activity with your supporter-led activities and communications.

The selected candidate will have demonstrable experience in delivering digitally led fundraising campaigns and will ideally be able to point to experience of developing and delivering successful campaigns for across different channels. You will be able to interpret support data and be comfortable working to ambitious team targets and objectives. Reporting to the Mass Acquisition Manager, you will enjoy working in a fast-paced and committed fundraising team dedicated to creating a world that no longer tolerates arthritis.

If this sounds of interest, get in touch with Ryan at Prospectus today for a confidential discussion.

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. They ensure their nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.  The Talent Set are working exclusively to recruit an experienced and passionate Digital Manager who will support the Head of Digital to deliver the Charity digital programme.

The Digital Manager (Charity) is responsible for the operational management of The Royal Marsden Cancer Charity’s presence across all digital channels, managing content and user experience, as well as digital development and improvement projects. They will be also accountable for web analytics, SEO, SEM, and providing support for the Charity’s social media channels. This role will sit within the digital team and is a dedicated Charity digital role reporting into the Head of Digital and managing the Digital Officer.

Some of the key responsibilities include:

Manage the day to day operation and continuous iterative improvement of The Royal Marsden Cancer Charity’s digital presence. Provide strategic digital expertise to support the ongoing improvement of charity activity.

• Managing the relationship with their external digital agency to support the continuous development on the website. Including supporting the implementation of website functionality development for specific fundraising campaigns, including strategic support, briefing, project management through to testing and delivery.
• Project manage key digital projects and charity campaigns. This involves planning, coordinating with colleagues in other teams and/or third-party suppliers, adhering to deadlines, chasing contributors if necessary, and reporting progress.
• Support the Digital Officer in delivering key fundraising projects and creating content for the site. Effectively delegate work and support in the prioritisation of projects.
• Keep up to date with digital technology and share this knowledge with colleagues both within the digital team and across the wider Charity team and marketing and communications team.

To be successful in this role you must have a minimum of four years’ professional editorial/content experience (writing, copy-editing, proofreading) and excellent website project management skills. You must also have demonstrable experience of managing third-party suppliers e.g. digital agencies and worked closely with fundraising teams too.

Working arrangements are constantly being reviewed in light of current government guidelines, long-term this post will be based in Chelsea with occasional travel to their Sutton location and 1 day working from home per week is offered.

Please provide your CV to be considered for the position or contact Suey Das at The Talent Set for further details. We are expecting a high level of interest for this position so, regrettably, we may not be able to respond to each individual application.

The role is looking for someone to start towards the end of August/beginning of September time. Candidates on a 1-month notice can be considered provided they are able to start within the time frame.

Please note we are working with The Royal Marsden exclusively on this role, any 3rd party CVs will be forwarded to The Talent Set for review.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full-time (35 hrs p/w) - 6 month fixed term contract 

Camberwell, London SE5 + some travel

Are you a positive and proactive person with City & Guilds ICT competence to level 3 or equivalent and experience of providing support face-to-face, online and over the phone to people unfamiliar with digital/IT systems and software?

If so, St Giles Trust is looking for a Digital/ICT Skills Coach to join our Peer Advisor Network & Peer Circles team and help our peer advisors who need support to get online and use laptops for learning and development.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Peer-led services form the backbone of our work. Our Peer Advisor Programme includes several community-based Hubs that develop and train Peer Advisors linking them with St Giles services and local partner organisations. We’re also in the 2nd year of an NLCF-funded project delivering through hubs across the UK as part of the Peer Advisor Network, while Peer Circles helps people experiencing severe and multiple disadvantage to improve their employability and progress towards positive and stable lives. In response to COVID19, we have recently been awarded a 6 month ‘top up’ grant that will enable us to meet our significantly increased needs.

About this vital role

Working with the hub teams, we will rely on you to identify peer advisors who may need digital/IT support and enable them to progress towards and achieve their goals by providing tailored guidance, support and training by phone or remotely. This could include coaching through initial set-up and use of a laptop and MS Office tools, using the internet, using our ‘Connectr’ platform, or general troubleshooting. Providing support on specific issues that arise as peer advisors progress with their training and qualifications will be important too, as will identifying common  themes in support requested to inform future planning for training and support. And, when it comes to developing  opportunities to improve peers digital skills in the longer term or keeping recording systems up-to-date and ensuring information on peer advisors, activities and outcomes is accurate and timely, again, we’ll count on you.

What we are looking for:

• Proven knowledge of Microsoft applications, Google Suite, email and Team Viewer 

• Experience of delivering this kind of support in a system of wider support, training and development while working effectively both independently and with colleagues across the organisation, often in different locations

• A non-patronising and approachable manner when dealing with people unfamiliar with IT systems and software, plus the ability to motivate and encourage and break tasks down into easy-to-follow steps 

• A flair for delivering support in a way that enables development of confidence – coaching rather than ‘telling’ or ‘doing for’

• A calm, flexible and professional approach and the ability to manage and prioritise a caseload to deliver results in time-pressured environments, sometimes with competing demands

• The ability to respond to and manage challenging behavior appropriately and build constructive therapeutic relationships while maintaining professional boundaries

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

If you have any queries or require further information, please visit our website.

Closing date: 11pm, 8th July 2020. Interviews: 16th July 2020 (due to the current situation, interviews will be held via video)

We are looking for an experienced digital professional to lead our Digital Engagement Team of 10, directly line-managing 5, taking overall responsibility for the day-to-day development and management of our digital communications, platforms and presences.

About the role

As an experienced digital campaigner and marketer you will ensure the potential for digital campaigning and fundraising is exploited to the full in order to maximise engagement between Amnesty, digital audiences and our existing supporters and activists.

You will oversee our digital content and digital marketing strategies and lead the development of a clear and coherent digital personality in line with our brand. An experienced project manager you will also lead the development and implementation of our digital product roadmap on time, within budget and to the agreed scope.

About you

You will have previous experience of managing large, public facing websites, social media, digital marketing and complex digital development projects. You will be able to effectively plan and coordinate the work of a busy team and ensure it is delivered as efficiently and effectively as possible. You will be experienced at briefing and managing external agencies and consultants. And you'll also be an excellent communicator, able to guide your colleagues in the effective use of digital communications.

About us

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied.

Already our network of over seven million people is making a difference in almost every country in the world. Whether we are applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we are all inspired by hope for a better world. One where human rights are enjoyed by all.

We are dedicated to being an excellent inclusive employer and offer the following benefits:

• 9% employer pension contribution when you contribute 5%
• 35 days annual leave including bank holidays, moving to 37 after 5 years' service
• Life Assurance of 4 times annual salary
• Opportunities to volunteer at major events
• Support a range of flexible working wherever possible including compressed hours
• Interest Free Travel / Bike / Computer loans
• Range of wellbeing and social activities

Apply for this role

For further details about the role please click the 'apply' link. To apply, please complete an application form before midday on Thursday 9 July 2020.

Interviews will be held online/remotely on Wednesday 22 July 2020.

Amnesty International values diversity and welcomes applications from all sections of the community.

Please note that to be considered for this role, candidates must be able to provide proof of their eligibility to work in the UK.

Digital Campaign Manager

Reporting to Campaign Director

Full time, fixed term, 12-month contract

Salary: approximately ~£30,000-£35,000 depending on experience

Rolling applications, with a view to recruit ASAP. London based

We’re hiring an expert digital campaigner to develop and deliver powerful on and offline campaign activities for Make My Money Matter. The job requires developing and  implementing effective tactics and strategies that build our communication channels, engage and mobilise our members, and activate people into meaningful advocacy actions in support of our mission. We are hugely ambitious about increasing our digital reach, impact and engagement, and want a creative campaigner to help drive this expansion. We want someone who is passionate about Make My Money Matter’s mission and is excited to join a new campaign working to transform the financial system.

About Us

Spearheaded by film maker, SDG advocate and co-founder of Comic Relief, Richard Curtis, Make My Money Matter is a brand new, people-powered campaign fighting for a world where we all know where our money goes, and where we can demand it’s invested to build a better future.

Starting with pensions, we’re going to help people understand the impacts of their money, and we’re going to enable them to demand it does better. We’re going to connect this call with decision makers in the private and the public sector. And together, we’ll ensure that the financial system transforms to put people and planet on a par with profit.

Doing this, we’ll help move trillions of pounds – away from the destructive, harmful investments of the past, and into those which help build a future we can all be proud of.

Our campaign includes three core workstreams:

1. Public Campaign: We’re going to tell the story of how we can create a better future for people and planet, and of how our money can do good while it grows – without compromising on returns. We’re going to show people what their money does now, and give them a call to action to demand it does better in the future
2. High Profile Partnerships: We’re convening NGOs, businesses, universities, local authorities, and public figures, and helping them work with their pension fund to make positive, progressive changes that ensures their money aligns with their values
3. Policy and Advocacy: We’re working with a core set of partners, including advocacy groups, government agencies, and the finance industry, to create a unifying call for high priority, high impact policy reforms that can transform the system from within. We’ll advocate for this manifesto at key national and global moments, including COP26 and 2021 G7.

About the role:

We are recruiting an exceptional Digital Campaign Manager on an initial fixed term, one-year contract. This role will report into the Campaigns Director, with responsibility for driving our offline community mobilisation and member engagement. This individual will develop strategies to attract, recruit and engage our supporter base, and amplify our advocacy efforts through on and offline mobilization.

This is an incredibly exciting opportunity to join a high profile, brand new start up committed to changing the world as one our first full time team members.

Who we’re looking for:

This will be a diverse role requiring someone who is as adept in crafting and delivering effective online campaigns which mobilise the public to action as they are in developing strategies to influence political leaders and cross sector partners. We need someone who understands the links between policy, advocacy, campaigns and media, and knows which supporting tactics to deploy and when.

We’re seeking a personable self-starter with experience in creative communications, digital marketing and campaigns. S/he will be a flexible and enthusiastic team player with a track record of problem solving, creativity and delivering in a fast-moving and/or start up environment. They will be able to demonstrate excellent understanding of digital techniques to mobilize and motivate supporters, and ideally will have experience working on climate, finance or development issues.

As Digital Campaigns Manager, you’ll be responsible for:

• Devising, developing and delivering impactful, creative online and off-line campaigns which promote Make My Money Matter’s policy and advocacy messages to a diverse audience
• Helping to create engaging content and materials (member emails, action pages, blogs, social content) that encourage people to get involved and take action, grow our membership, and improve engagement rates
• Leading on the development and management of MMMM’s supporter engagement strategy, ensuring a growth in the quality and quantity of our supporters
• Engaging MMMM members and activists to lobby key decision makers (in business, government and the finance industry) and to support our core policy and advocacy targets
• Developing and implementing strategies for MMMM’s online content on social media platforms (principally Facebook and Twitter) 
• Managing the campaign website, digital tools and social media channels
• Supporting the design and delivery of stunts, events and other public facing activities
• Engaging with relevant coalitions and networks, ensuring both the effectiveness of coalition work and that MMMM’s positions are well represented
• Monitoring delivery of the digital campaign, learn from best practice and evidence and adapt our approach where necessary to achieve objectives
• Managing partnerships with selected digital agencies as required

Ideally you’ll have experience and understanding of:

• Working within the field of digital communications, marketing or campaigning 
• Managing digital campaigns and of working with digital advocacy platforms
• Developing innovative public mobilisation campaigns
• Writing and editing skills and experience of campaign and digital testing
• Email marketing and social media best practices
• Managing projects and organising public events and stunts
• Working with prominent individuals, i.e. influential media/political figures  
• Building partnerships and establishing and maintaining strong networks
• Organizational and prioritisation skills with strong attention to detail 
• Working on initiatives related to sustainable finance, climate, development or public policy
• The links between policy, partnerships, campaigning and media
• Using evidence and insight to promote change

You’ll also be:

• Committed to Make My Money Matter’s aims
• Good at working in a team, willing to get stuck in, positive and proactive.
• Able to work well in entrepreneurial settings, often independently, and with tight deadlines
• Authorised to work in the UK

In return, we offer

• Competitive salary and pension contributions, generous holiday entitlement
• Flexible working
• A fantastic opportunity to make an impact in the world
• Working with a highly-visible, mission-driven organisation
• A supportive, inclusive environment, and an amazing, vibrant team

How to apply

Please submit your CV and one page cover letter  with “Digital Campaigns Manager Application” in the subject line. Please include current employment status and likely notice period. Please note that due to the high number of applicants, we are only able to respond to candidates who we wish to interview.

Diversity and inclusion

We strive to create a fair and healthy environment where all colleagues feel challenged, valued and supported. We aim to cultivate a culture of collaboration and respect, where our people are highly engaged, and individual contributions are celebrated. We encourage and welcome applications from people of all backgrounds

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

We are currently looking to recruit a Senior Marketing Officer, part time, for a fixed term contract until March 2022, focusing on our fantastic partnership with the Co-op.

The Co-op, is our biggest and first multi-strand partnership which launched in October 2019. We are aiming to raise £6million to help improve the mental wellbeing of communities across the UK. We are working alongside the Scottish Association of Mental Health (SAMH) and Inspire in Northern Ireland.

This exciting partnership will also include a high-profile advocacy piece, innovative research programme, new community services and multiple cause-related marketing opportunities. You will act as the central point of contact for communications and marketing on behalf of all three charity partners, including leading contact with Co-op, working closely with communications counterparts at SAMH and Inspire to ensure a true four nation partnership is represented across all areas of the partnership.

With substantial experience of developing, delivery and evaluating high profile integrated marketing/ communication campaigns at a local and national level, you will have extensive knowledge of working with corporate partnerships in a communications or marketing role. Excellent written and verbal communications skills are essential, with the ability to develop a range of emotionally engaging content for multi-media channels

Closing date: 13th July 2020 at 12.00 noon

Please refer to the Job Description whilst completing your application.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer.

Web content specialist job - three month contract - interviews 22/23/24th June

Your new company
Local Council

Your new role
We are looking for a senior content professional who can be both strategic and deliver on a web project. The council is looking for a complete overhaul of around 450 pages to making them user-focused, you will be re-purposing, re-vamping and rewriting to optimise the website usage. The organisation has a multiple services they provide and so the content owners will be conscious of what the finish product looks like. The website content is around 10 years old so it may mean stripping of pages.

What you'll need to succeed
We are looking for an experience content professional who has experience delivering website revamps and who has lots of experience with user journeys and UX content. Ideally you will have public sector experience and a background in GDS (government digital service) guidelines when it comes to content. With the content owners having some say in the end product the successful candidate needs to have strong stakeholder management skills and the ability to say no when they need to.

What you'll get in return
A competitive salary and the opportunity to manage an extensive project end to end.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Background

Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.

Duties and responsibilities

• Content creation across social, web and email; be comfortable with email
• Create and deliver marketing campaigns when called upon
• Community Management across social community and email
• Research and deliver brand story-telling
• Use analytics to interrogate results and optimise for future campaigns and activity
• Handle sensitive data including beneficiaries’ (service users) data
• Research retail products as and when required, with robust data to be included within findings
• Support donor and fundraiser stewardship journeys
• Assist with the development of our retail and fundraising arms including research and delivery
• Help to deliver fundraising events

Person Specification

• Interested in research, analytics and data
• Strong knowledge of social media platforms and specific communications for these platforms.
• Digitally savvy and willingness to learn new platforms
• Strong interpersonal skills, such as building and fostering relationships
• Excellent communication skills, including over the phone, in person and written
• A natural problem solver, with attention to detail and ability to work under pressure
• Comfortable working autonomously, and is confident to seek out help where appropriate
• Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.  
• Ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Shares organisational values and is committed to The Bike Project’s mission.

Working conditions

We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.

The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened.  Some travel to our other sites may also be required from time to time.

Physical requirements

None.

Direct reports

Volunteers, Fundraisers, Donors.

Application process

If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity. 

Cover letter questions:

• What attracted you to this role and working in the refugee sector? 
• What will the future of fundraising look like in a post Covid-19 world?
• Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?

The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.

PR and Marketing Manager
Animal Defenders International
£35K - £40K
Home Based Initially (Offices in Millbank, Central London)

Animal Defenders International (ADI) are a global campaigning group. The organisation has been involved with several international animal rescues, funding both the relocation and rehoming of circus lions, tigers, chimpanzees and other animals and has become a major force for animal protection, succeeding through its undercover investigations in securing legal protection for animals.

The Role

Charity People are delighted to be partnering with ADI to recruit a PR and Marketing Manager. This is an essential position to the organisation, where you will work to raise the media and social media presence of ADI and associated organisations. You will manage all media relations, marketing and brand management across internal and external communications. Acting as the official spokesperson for ADI, you will produce launch briefings, branding and messaging guidelines for staff and speakers and be responsible for celebrity liaison and development.

We are looking for someone with a wealth of experience within Marketing, PR and Communications across a variety of channels including media relations, press, digital and social media. You should have strong project management skills, be a great organiser, with an eye for detail and the ability to prioritise work and juggle multiple things at once.

The role will involve copy-writing and social media management, so you must have impeccable writing skills with demonstrated experience in preparing engaging presentations, proposals, reports and other communication for diverse audiences, In addition to this, experience of representing an organisation in the press and at times, defending criticism will be essential for this role.

Furthermore, you must be passionate about animal welfare on a global scale and ideally be a vegetarian or vegan.

Charity People are handling all applications for this role. All applications should be sent to Ben Garner at Charity People at [email protected]

Closing 19th July but may close earlier if we receive sufficient applications.

Department: Communications and Engagement

Hours per week: 36.25 - open to discussions on flexible and part-time work

Interview date: week of 13 July

Contract Duration: 31/03/2021 - with possibility of extension

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

About us

It’s a really exciting time to be joining Citizens Advice. We’re working toward an ambitious vision, the Future of Advice, so we can help more people across a range of new and existing channels. Last year our website had 34.5 million visits and we helped 2.8 million people in person, by phone, email or web chat. We’re dedicated to finding innovative ways of solving people’s problems through digital content and services.

The arrival of Covid-19 has only made meeting our ambitions more urgent and important. Virtually overnight our service has shifted the way it delivers advice and guidance to millions of people across England and Wales. As the economic and social impact of the pandemic continue, Citizens Advice will be at the forefront of helping people navigate uncertainties. 

The role

This is a new role within the Communications and Engagement team, which sits at the heart of Citizens Advice. Reporting to the Director of Communications and Engagement, the Brand and Marketing Manager will be joining a high performing team responsible for engaging key audiences including 30,000 staff and volunteers and the general public with our work, using a range of channels across digital, events and print. This role will lead a team of 5 who work across digital communications and visual design, and lead important work on developing a clearer organisational brand and marketing strategy. 

We’re looking for a team leader with a strong background in brand strategy, digital communications and marketing, with exceptional judgement and excellent stakeholder management. You’ll be confident and comfortable working across a large organisation, and able to work collaboratively in a fast paced and creative team.

This is a pivotal role in one of the country’s most important organisations. As we ensure that people across England and Wales get the support they need at such a critical time, you’ll play an important part in helping the organisation innovate and deliver the best service for the people who come to us for help.

The Global Steering Group for Impact Investment is an entrepreneurial organisation promoting sustainable development and advancing the use of impact approaches in making philanthropic, business and investment decisions to address the fundamental environmental and social challenges around the world. This is ever more urgent given the current covid-19 pandemic and the economic crisis it generates.

The organisation, which is headquartered in London, and with staff in Paris, Buenos Aires and Rome, brings together leaders from the worlds of business, finance, philanthropy and NGOs. The GSG is now looking to appoint an outstanding Market Development Manager to work with the GSG's Chief Market Development Officer and their growing global communities.

The number of countries around the world working with GSG to expand their national ecosystem for impact has been growing significantly. The GSG needs to ensure that it is equipped to consistently provide high-quality advisory, expertise, capacity building support and other services to the NABs (National Advisory Boards), to enable the impact movement to deliver on its ambitions, unleashing the multiplier effect of the GSG's global community. In times of crisis, the GSG needs to provide even more support, proactively anticipating needs, unlocking barriers for capital flows, and offering solutions to critical issue areas, especially in emerging markets where safety nets may not exist for the most vulnerable.

The Market Development Manager will work to develop and strengthen the NABs, with strong focus on DFID target countries. They will play a critical role to support NABs to become effective market builders, enabling more capital to flow towards impact, measurably benefiting people and planet. Working in emerging markets, they will build capacity and guide local stakeholders from across national ecosystems to work together to set up successful, influential and sustainable NABs. This may include supporting them to design multi-stakeholder engagement plans, preparing trips and engagement for senior global leaders to provide additional guidance and inspiration from across the world to a given country.; implementing the GSG NAB Toolkit or other hands-on support, guidance and advice on strategy, communications, policy, governance, and fundraising, amongst others. Overseeing the coordination and reporting of a DFID grant alongside capturing learnings towards the development of new knowledge, content and tools relevant for the community of 500+ NAB members in 30+ countries are key parts of the role.

The successful candidate will be impact focused and interested in social enterprise, development finance and/or the impact investment sector. With a track record of international experience, ideally in Consulting, International Development or Impact Investment, they will thrive in building long lasting relationships which lead to action. Furthermore, they will be comfortable designing and managing complex projects with multiple stakeholder groups, and ensuring they are executed smoothly and with the desired outcomes. The Market Development Manager will excel in a non-profit setting with limited resources and be able to demonstrate tenacity in delivering ambitious projects with a great degree of autonomy, and in collaboration with experts and stakeholders from around the world. A willingness to travel internationally is essential.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. As we are also currently experiencing high volumes of interest in vacancies so it may not be possible to answer any individual queries on positions prior to an application.

We are looking for a part-time (4 days per week) Marketing and Communications Officer to join our busy Marketing and Communications Team, supporting a range of activities with a particular focus on digital communication, promotion and engagement in support and growth of Making Music membership.

Making Music is the UK organisation for leisure-time music groups, with over 3,700 groups in membership, home to around 200,000 hobby musicians. We support members with practical services and artistic opportunities; we celebrate their achievements and speak on their behalf to partners and policy makers.

Are you experienced in digital content, marketing and social media? Creative, with initiative, and as comfortable with day-to-day processing of website edits and emails, as generating visuals and finding and writing up stories for multi-platform use? If you’re also a team-player, have great attention to detail, can juggle several tasks at the same time, and would like to find a job where your ideas are appreciated, then we want to hear from you!

We are looking for someone for 4 days (30 hours) a week, which can be worked flexibly. Salary £23,500 pro rata (£18,800 a year for 4dpw).

We warmly welcome applications from all sectors of the community and all kinds of individuals. Please let us know if you need this job information - or would like to apply for the job - in a different format.

Download the job information from our website and apply with CV and letter by 9am on Monday 13 July. Interviews will be on Friday 17 July via Zoom.