4 Digital officer jobs in Bloomsbury, Greater London

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Support Officer (Digital) to join our enthusiastic and passionate Information and Support team to help make a real difference to the lives of families and babies in neonatal care.

The Support Officer (Digital) plays a vital role in ensuring that every family of a baby born sick or premature can access impactful and personalised support, at their time of need.  

By supporting the improvement and development of the Bliss digital support services, you will help to ensure that families with babies born premature or sick feel confident, supported, well informed, connected to the help they need, and to be partners in the care of their babies. 
 

Terms

Title:    Support Officer (Digital)
Location:Hybrid (3 days per fortnight in the London office, SE1) 
Salary:£33,464
Terms:   Full-time (35 hours per week). Permanent. Regular evening/weekend work (remote) at certain points during the year 
 

Role Details

This is an excellent opportunity for a creative and productive individual who has experience of offering support across a variety of platforms to make a real difference as part of a small, dynamic and dedicated charity. 

The ideal candidate will be able to demonstrate the following skills and experience:

·Experience of supporting people with emotional and/or practical support needs across digital platforms and digital support services. 
·Strong people and communication skills, including the ability to support people in distress. 
·Strong experience and skills for digital support content creation
·Skills for the moderation of online platforms
·Skills for working in project teams to improve and develop new services based on user needs.
·Understanding of service-user involvement and co-creation, and its importance in improving services. 
·Skills for working in partnership with external organisations and individuals to develop and deliver services
·Understanding of equity, diversity and inclusion and health inequality.

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview. 

We understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline

• The deadline for applications is 5pm on 16th October

• First round interviews will be held on w/c 26th October, virtually.

• Second interviews in person at our London Bridge offices on 4th November 2026.

The Bumblebee Conservation Trust is looking for an experienced and self-motivated Senior Digital Learning Officer to shape engaging, accessible learning experiences for our staff, volunteers, BeeWalkers, schools and project teams.

Bumblebees are vital pollinators, supporting wildflowers, biodiversity and the food we eat, but their populations are in decline. Our vision is a world where bumblebees are thriving and valued by everyone, and our mission is to lead the fight to secure their future. In this role, you will help turn our knowledge and expertise into practical learning that enables people across the UK to understand bumblebees and take meaningful action for them.

You will join a passionate, creative and collaborative organisation, working with specialists from across the Trust to make complex information clear, useful and inspiring. You will have the opportunity to develop established learning platforms and programmes, while bringing forward new ideas that improve our reach and impact.

For further information on this role, please visit our website vacancy page and download our application pack. You do not need to come from the conservation sector. We welcome applicants with relevant experience from education, training, instructional design, charities, public services, commercial learning or other settings. What matters is your ability to create excellent digital learning, work collaboratively and share our commitment to helping people and nature thrive.

The Trust offers flexible working, a culture that supports a healthy work-life balance, generous annual leave, a 7% employer pension contribution, wellbeing support, a personal training allowance and home-working equipment.

We're recruiting an interim Digital Challenges Officer (12m) for a leading national health charity. You will deliver exceptional experience for supporters taking part in online fundraising challenges.

The role:
You will join a supportive, collaborative team with exciting ambitions.
You will keep supporters motivated, confident and well supported throughout their journey, using proactive communication, tailored stewardship and high-quality care to meet or exceed engagement and income targets.
Develop insight-led communications and personalised engagement strategies that improve the supporter experience, strengthen loyalty and contribute to sustainable fundraising growth.
Analyse campaign and supporter data, optimise supporter journeys, improve campaign performance and maximise income.
Deliver day-to-day operational and project work consistently to a high standard
Plan and deliver projects within agreed timescales and resources.
Work constructively with colleagues and stakeholders to achieve shared goals, address challenges and contribute to well-planned projects and working groups.

The Candidate:
Experience of managing digital fundraising activity, across multiple channels or products.
Knowledge of Meta-led fundraising products and experience of designing, testing and optimising supporter journeys that balance an excellent experience with fundraising objectives.
Experience of developing insight-led creative content and communications.
Experience of monitoring and reporting on live activity, identifying trends and recommending practical improvements.
Experience of multi-channel marketing, including digital, social, influencer, email and offline activity, to drive fundraising and engagement.
Working knowledge of fundraising regulation, safeguarding and data protection requirements, including UK GDPR.