Digital Officer Jobs

Call for Expressions of Interest

The RSA is inviting expressions of interest from qualified individuals to help with the integration and management of the plugins for our new Learning Management System (LMS) microsite.

Context

We are a 270-year-old social change organisation on a mission to enable people, places, and planet to flourish. We now wish to recruit a talented LMS Integration Specialist to join our team on a short-term basis to help develop a new WordPress-based microsite dedicated to hosting our LMS. This microsite will serve as a dynamic platform for delivering educational content and interactive learning experiences.

What we’re looking for 

We are seeking an LMS Integration Specialist to join our team on a short-term basis. This role is key in developing a new microsite dedicated to hosting a Learning Management System (LMS). The microsite will serve as a dynamic platform for delivering educational content and interactive learning experiences. The ideal candidate will have a strong background in content management, quality assurance, and LMS plug-in integrations.

Deliverables

Plugin Management and Integration:

• Set up and manage plugins, for example a plugin to control access based on user roles and subscription levels.
• Identify, install, and configure third-party plugins to extend LMS functionality, including membership management and interactive content tools.
• Ensure all plugins are updated, compatible, and functioning correctly.

API Integration (Zapier, Salesforce):

• Integrate LearnDash with external systems, particularly Salesforce, using Zapier to automate data flow and enhance CRM capabilities.
• Develop and manage REST API connections to streamline data synchronisation and reporting.

System Testing and Quality Assurance:

• Perform thorough testing of user journeys and routes to identify and report bugs, inconsistencies, and areas for improvement.
• Work closely with the wider team to resolve identified issues and verify fixes.
• Conduct comprehensive testing of all plugins and integrations to ensure seamless operation and optimal performance.
• Troubleshoot and resolve any issues related to system access, course content, and plugin functionality.

 

How to express your interest  

Please submit your EOI by 12 August 2024 by clicking "Apply". This should incorporate your CV and a max. 500-word summary of your experience and suitability for this role, as well as your standard day rate. We will shortlist and interview on a continuous basis and may close the EoI early. If you have any questions or would like to discuss this further, please contact our recruitment team.

Individual Giving Officer
Salary:  £27500 to £30,000 FTE 
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days 
Location: Hybrid / Hatfield

Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!

Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

Job Purpose:

• Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
• Have day to day responsibility for the Individual Giving income stream
• Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
• Improve supporter retention and maximise donors’ lifetime value to hyh
• Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
• Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
• Develop marketing and comms materials through digital and other channels to deliver the programme.
• Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy

Skills:

• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
• Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
• Strong analytical and methodical IT skills
•  Approachable, creative, ‘can-do’ attitude
•  Ability to motivate others and work as part of a team
• ·Good numerical skills

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Location: Hybrid, Old Street, London
Salary: £41,542 per annum
Hours: 34.5 hours per week
Department: Supporter Marketing and Public Fundraising
Job Type: Full-time
Contract Type: Fixed-term for 12 months (maternity cover)

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.

We are recruiting for a CRM & Supporter Journeys Officer to join our Digital and Data Strategy Team (maternity cover for a 12-month fixed term contract). Sitting within the Fundraising and Supporter Engagement Directorate, this is a great opportunity to join our committed team.

In this role you will maintain the supporter database (currently CARE) and support the CRM & Supporter Journeys Manager to continuously improve the way Plan International UK collects, interprets, and uses data to further our marketing activities. Collaborating with Fundraising and Campaigning teams, you will support the delivery and optimisation of our automated supporter journey capabilities to improve supporter experience and retention.

Having previously worked to maintain a database in a supporter-focussed environment, you will have experience of using a relational database and of the management of supporter journeys (in PeopleStage or a similar campaign automation tool), from briefing through to delivery.

For further detail of this role, please see the job profile. Please refer closely to the Person Specification section during your application, to demonstrate your suitability for the role.

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on Sunday 11 August 2024
Interviews will take place week commencing Monday 19 August 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-215805

We are recruiting an experienced Communications Officer to support the effective delivery of our Communications and Marketing strategy, by helping us plan and implement high-quality, on brand communications activities across all our channels. This role will provide essential support and direction to our communications activities, helping us to share our story and build the Scripture Union brand.

The successful candidate will:

· Report to the Senior Communications and Marketing Manager and work closely with the whole SU staff team (and beyond) to ensure joined-up impactful advocacy for the movement.

· Develop and maintain year-round and day to day communication/key message plans to build brand awareness and encourage action.

· Help us improve systems and working practices to support and develop our communications.

· Produce high-quality, engaging written and visual communications pieces for web, email , print and social media.

· Ensure our messages are up to date, timely and engaging across all channels.

· Build good working relationships with key internal and external stakeholders, helping to amplify their voice through our comms and supporting them in their own communications work.

· Help to improve our storytelling processes, and further to develop our internal storytelling culture by encouraging and empowering staff and the wider movement to share stories of impact.

This role is based on 25 hours per week or 3.5 days per week.The role requires a minimum one day a month working in our Milton Keynes office and travel to other locations as necessary.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer, We will contact shortlisted candidates to ask them to complete an application form ahead of interview. For more details, please download the job profile below.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.

If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.

Closing date: 12th August 2024 (at 4pm)

Interview date: w/b 19th August 2024
(We may hold interviews as suitable applications are received. We reserve the right to close applications prior to the closing date should a successful candidate be identified).

Interview location: Trinity House, Opal Court, Opal Drive, Fox Milne, Milton Keynes, MK15 0DF

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

A role reflecting the step change ambition in the delivery of The National Lottery Community Fund’s ‘It starts with community’ strategy to 2030. This is an exciting, demanding and varied role at a time of optimistic change.

As Chief Communications Officer you will provide strategic leadership of our Communications and Engagement functions.  Sat within our Funding Strategy, Communications and Impact Directorate (FSCI), you will be leading our Branding/Content/Digital and Strategic Communications teams in the delivery of The National Lottery Community Fund, UK wide, external engagement strategy. 

This role requires a proven communications leader with expertise in team building and problem solving across the full breadth of external communications and engagement in a complex and evolving environment, creating a culture which encourages innovation.

We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

Interview Date: Wednesday 4th/11th September

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown. 

Essential criteria
• Significant experience of leading an integrated specialist communications and engagement team
• Strong influential leader with experience leading a function through organisational change
• Proven track records of developing and delivering a significant innovative communications and stakeholder strategy
• Working with a range of stakeholders including government 
• An ability to develop and enhance excellent relationships internally and externally to ensure that our communication and engagement functions are improving and furthering the delivery of our core work 
• Experience professional leadership in a newly forming central function/service across an organisation to deliver their strategy
• Experience of ensuring that communication and engagement function directly supports the organisations operational delivery
• Understanding of the political and policy environment we operate in

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

At Twins Trust our mission is to:

· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.

· Facilitate a network of community support.

· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Membership Officer

This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.

With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders. 

Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate) 
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager 
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024 
 

Purpose of the role

• To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
• Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
• Work with the Finance team to reconcile income and process Gift Aid payments
• Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
• Support the Membership Manager with the implementation of recruitment and retention campaigns
• Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income

Ideal candidate

The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of administering individual giving, direct marketing or membership schemes. 
• Experience working in a CRM, Microsoft Dynamics experience a plus.
• Excellent attention to detail.
• Excellent communications skills.
• A creative and analytical approach to problem solving.
• Enthusiasm for the issues we work on.

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• An understanding of GDPR Compliance
• Strong communication skills, both written and verbal.
• Strong IT skills, including SharePoint and advanced Excel.

 For the full job description and person specification please refer to the pdf attachment.

Communications Officer

We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.

This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: CE306 Communications Officer Devolved Nations

Location: Home-based, Scotland, however occasional travel will be required as part of this role (may include team meetings or other work-related travel).

Hours: Part-time, 28 hours per week

Salary: Circa £27,570 per annum (FTE circa £34,462)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 Aug 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 14 Aug 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.

Key responsibilities will include:

· Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.

· Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.

· Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.

About You

You will have experience of:

· Generating media coverage, ideally in the charity sector.

· Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).

· Planning, executing and monitoring media plans against identified briefs and overarching objectives.

· Working alongside Policy and Public Affairs colleagues.

· Creating, posting, and managing social media content.

· Reputation management and working with crisis communications teams.

· Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.

This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as PR, Public Relations, Communications, Marketing and Communications, Campaigns, Policy, Media, Media and Communications, PR Officer, Public Relations Officer, Communications Officer, Marketing and Communications Officer, Campaigns Officer, Policy Officer, Media Officer, Media and Communications Officer, Devolved Nations.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work.

We are looking for someone to join our team as a Supporter Experience Officer, to deliver supporter communication journeys across a range of channels and audiences to retain support, and increase engagement with Battersea and inspire them to continue, increase or diversify their support.

The ideal candidate will have proven experience of planning, implementing and evaluating direct marketing campaigns, with demonstrable knowledge of direct marketing across a range of media channels. They should also have experience of accountability and reporting for results, income and expenditure.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 11th August 2024

Interview date(s): w/c 19th August 2024 (1st round); w/c 26th August 2024 (2nd round if applicable)

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About the role

We’re looking to recruit a Communications and Media Officer to help us deliver high quality communications products and raise the profile of our work in the media. 

You might already be a Communications Officer who is looking to move into the charity sector, or an experienced Communications Assistant who is looking for your next challenge. If you share our passion for great communications, particularly using your skills to communicate impact clearly to different audiences, we want to hear from you.

Based in our busy Communications team, you will be responsible for helping to increase Impetus’ brand visibility and engage our audiences effectively, for example:

• Working across all our teams, gathering information to help write and produce flagship Impetus collateral to help bring in more income from donors.
• Writing up case studies and collecting insights from our Investment team and charity partners for use across all our audiences and channels.
• Engaging journalists with our work and policy insight.

Day-to-day you might be monitoring the news media for reactive and proactive opportunities to talk about our work, or talking to charity leaders about the value of the support that Impetus gives them and translating this for our donor audience.  

We are looking for someone who shares our ambition and can help keep us on top of emerging trends in the communications world.

This is an exciting time to join a rapidly growing organisation. Your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.

About the team

The Communications team at Impetus is a friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.

As Impetus embarks on a new five-year strategy, we are putting strategic communications at the heart of the delivery of our ambitious plans, and are growing our Communications team to help us do this. 

Key responsibilities:

• Working across all teams in Impetus to support with information gathering, writing and production of flagship Impetus collateral.
• Researching and writing up case studies and insights from the Investment team and charity partners for use across all our audiences and channels.
• Finding and using opportunities to engage journalists with our work and policy insight.
• Drafting press releases, proactive and reactive quotes and keeping the core media briefing document updated.
• Supporting the Events team to raise awareness of our regular fundraising events amongst our donor audience.
• Supporting the HR team to increase the visibility of our recruitment rounds, to help attract great candidates.  
• Managing our quarterly ‘communications forums’ – a peer support network for our charity partners’ comms leads.

Person specification

Essential:

• Proven experience in a communications role, particularly in a press office or working in media relations.
• A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
• Experience of managing the production of marketing collateral, working across teams and to agreed timescales.
• A familiarity with the news media, and demonstrable experience of developing relationships with journalists.
• An understanding of digital and social media platforms, trends and audience behaviour. 
• Collaborative style, able to build great working relationships across an organisation and with partners, working co-operatively as part of a team. 
• Ability to manage complex workflows and deliver high-quality outputs on time and to agreed standards.
• Ability to work independently and show initiative.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
• An understanding of the education and youth employment policy landscape.

Our commitment to equality, diversity and inclusion  

We believe that a diverse workforce leads to an organisation that is more open, creative, and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise, and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful. 

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time, job shares, and other arrangements. 

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you would like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please use the URL link to People ATS ATS to apply.

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

You will also be required to provide proof of your eligibility to work in the UK.

The deadline for applications is 9.00am Monday 29 July 2024.

Interviews:

• First round interviews will take place: w/c 5 August.
• Second round interviews will take place: w/c 12 August.

You will also be required to provide proof of your eligibility to work in the UK.

If you would like to find out more about this role or have any questions regarding the recruitment process please contact recruitment@impetus.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Are you looking for a pivotal role which will shape the future of a national charity working on a key social justice challenge? Are you excited to tackle a key post targeted at raising awareness of the charity’s work and bringing critical supporters and stakeholders on board? Are you an experienced communications professional who wants to use your talents to improve the lives of people across the UK?  If so, then we’d love to hear from you.

As we embark on our new five-year strategy, The Hygiene Bank would like to hear from talented communicators who would like to use their skills to further the mission of this exciting anti-poverty charity.

 

About The Hygiene Bank

Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean.  It is washing hair, bodies, faces and clothes in the same cheap washing-up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.

Hygiene Poverty is the hidden crisis facing the UK. Earlier this year, The Hygiene Bank published a research report into the incidence and impact of hygiene poverty. It found that over 4.2m adults in the UK are affected by hygiene poverty, that is an additional 1.1m people into hygiene poverty since 2022 - the equivalent of the population of Birmingham. 

With hygiene poverty on the rise, it is also undermining the nation’s health: 50% of those affected by hygiene poverty say that it is causing them anxiety or depression. 92% of people affected report that it limits their social interactions with friends and family. 54% of those affected have not gone to the dentist in the last 12 months. But most importantly, it’s putting people in impossible situations. A staggering 69% of adults experiencing hygiene poverty are having to make the difficult decision between paying for essential needs like food and bills or purchasing basic toiletries. 65% of parents affected by hygiene poverty have had to choose between buying hygiene products for themselves or their children.

At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.

About the role

This role will be part of a multi-disciplinary Communications Team working together to raise awareness of the work of The Hygiene Bank. The successful candidate will develop and deliver effective marketing and communications content, with a special focus on digital channels, to promote The Hygiene Bank’s work, partnerships, and year-round fundraising activity – including National Hygiene Week and brand collaborations – and demonstrate the positive impact donations have had on communities across the UK. The postholder will work together with the Senior Volunteer Experience, Communications and Fundraising Manager and the Head of Fundraising, Communications and External Engagement to implement the Communications Strategy using a range of marketing and communications activities to actively engage a variety of audiences to raise awareness of hygiene poverty in the UK.

Responsibilities include: creating content for social media, our monthly newsletter and our website; creating engaging and compelling promotional materials; using high-quality storytelling to produce blogs, liaising with our volunteers to identify good stories and producing case studies and news articles for the website and supporting the wider team as required.

Job Description

 

Responsibilities

· Create compelling and engaging content for The Hygiene Bank’s social media channels, website and newsletters for our different audiences.

· Coordinate and monitor The Hygiene Bank’s social media presence ensuring the different audiences are informed and engaged.

· Develop creative concepts to engage and activate our ambassadors and influencers in support of the organisation.

· Develop and implement email marketing campaigns and manage the reporting, suggesting improvements and identifying growth opportunities.

· Support with the content creation and development of the website.

· Monitor and improve the website’s SEO and traffic metrics.

· Support with the creation and delivery of effective marketing and communications materials, such as reports, presentations, leaflets, etc, to engage with our online and offline audiences.

· Support with the production of case studies and success stories with a clear narrative that delivers the key messages outlined in the Communications Strategy.

· Liaise with our network of local projects and volunteers and support them with communications materials and campaigns to raise their profile.

· Maintain the Communications monthly report, making sure the data is accurate and identifying any areas for improvement.

· Support and assist the Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement with the implementation of the Communications strategy and other team activities.

· Support and assist the Communications Team with the creation of awareness-raising campaigns at national and regional levels that align with the Communications Strategy.

· Support the Communications Team in making sure of the consistent tone and branding across all communications channels.

 

Person Specification

With a strong alignment with The Hygiene Bank’s values, you will have:

· Outstanding written communication skills across a variety of media – from crafting social media content to case studies. 

· A creative mindset, coming up with new and innovative ways to communicate activity.

· Excellent organisational skills: being self-motivated and disciplined, with the ability to work without the need for close supervision.

· The ability to work under pressure and on multiple projects at the same time.

· The ability to represent the charity and its mission in a clear, emotive and factual way.

· Strong interpersonal skills: with the ability to forge and develop relationships with our volunteers, corporate contacts and community groups.

· An enthusiastic, can-do attitude; a self-starter and a team player, with a flair for building relationships.

This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.

 

 

Experience

You will have a minimum of two years’ experience in the following:

· Either Marketing or Communications .

· Experience of, or willingness to learn a range of communications tools, e.g, Canva, Benchmark, Wordpress, Google Adwords, Hootsuite, etc.

· Copywriting skills, including the ability to write for a variety of audiences and purposes.

· Producing marketing and communications materials for multiple audiences across different platforms.

· Communicating effectively with a range of audiences.

Key Details

· Salary: £26,000 - £30,000 p.a depending on experience (pro rata, part-time, 4 days per week) dependent on skills and experience.

· Location: remote working/homeworking with monthly in-person team days in London.

· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.

· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.

How to Apply

If you would like to join our team, please visit our website and apply with:

• An up-to-date CV outlining your employment history, qualifications and contact details.

• A supporting statement (no more than 2 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification and ii) outlining why you are interested in working for The Hygiene Bank.

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

As our Product Lead, you will lead a small Digital Product team, coaching and inspiring them to achieve their very best across live service management, continuous improvement and any major change initiatives. You will be an advocate for great practice, passionate about digital, and have a collaborative, consultative style of working. You will build strong relationships with our stakeholders to get buy-in for a roadmap which sees all digital products adopted at scale and delivering an amazing experience for young people and supporters. 

Access to higher education and the life-changing opportunities that come from attending the most competitive universities is not equal. 28 in 100 of the most advantaged students progress to the most competitive universities. In contrast, only 2 in 100 of the least advantaged young people access these universities.

We think this is fundamentally unfair. We work across the UK to support less advantaged students to access the most competitive universities, and to succeed when they get there.

Between 2021 and 2026, we will work with 100,000 students across the UK to help them to develop the knowledge, skills and confidence to access the most competitive universities. We will also support 10,000 students from disadvantaged backgrounds to succeed once they enter universities. We hope that you’ll consider joining us, as we work to create a fairer society where no child’s education is limited by their background.

Person specification

Time and Resource Management

• Excellent organisational skills, with an ability to prioritise and manage time effectively.
• Ability to be flexible and adapt to changing priorities.
• Ability to identify opportunities to save time/resources.
• Manages projects, with appropriate levels of time and resource input, including ability to coordinate project work with a direct report.
• Capable of adapting quickly to new systems, processes and interfaces.

External Stakeholder Knowledge and Management

• Confidence handling enquiries from external stakeholders and adapting approach to meet different needs.
• Actively shares useful information about stakeholders with internal colleagues at all levels.
• Confident chairing discussions to ensure stakeholder expectations are met.

Communication

• Excellent written and verbal communication.
• Confidence presenting and delivering teaching to a range of audiences including school aged children and adults.
• Confident in using digital systems for delivery.
• Comfortable taking a relational approach to communication with others.

Initiative and Problem Solving

• Proactivity in seeking to enhance processes and identifying emerging risks.
• Ability to spot inefficiencies in systems and suggest or implement improvements.
• Responds quickly to solve problems, seeking input from relevant internal stakeholders.

Developing Self and Others

• Committed to the development of others.
• Self-reflective and committed to own professional development.

The Role

The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.

You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.

Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.

Key Responsibilities

• Design and Development:
  • Develop comprehensive, integrated journeys for supporters across multiple channels.
  • Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
• Performance Analysis:
  • Monitor and evaluate the effectiveness of supporter journeys.
  • Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
• Optimisation and Supporter Experience:
  • Identify areas for improvement within existing journeys.
  • Propose and implement enhancements based on testing and learning outcomes.
  • React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
  • Make data-driven decisions to refine and improve the journeys.
  • Commit to delivering a high-quality experience for all supporters.
  • Address and resolve any issues impacting supporter satisfaction promptly.

Skills and Knowledge

• Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
• Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
• Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
• Meticulous attention to detail.
• Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
• Experience of using communication software.
• Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
• Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK