Digital skills officer jobs in Manchester

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.

Digital Marketing Specialist (Paid Media)

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Digital Marketing Specialist (Paid Media)

• Lead and oversee Bowel Cancer UK’s paid advertising programme, ensuring activity is strategic, insight‑driven and aligned with organisational goals.
• Work collaboratively with teams across the charity to raise awareness of our cause, drive supporter acquisition and increase income.
• Manage paid media campaigns end‑to‑end, from scoping and briefing through to execution, reporting and continuous improvement.
• Take a hands‑on approach to campaign delivery while also providing strong project management and stakeholder engagement.
• Oversee paid media platforms and work closely with external agencies to optimise performance and maximise value from suppliers.
• Play a pivotal role within the Digital Marketing and Engagement team, using strong analytical skills and deep channel knowledge to broaden our reach and ambitions.
• Contribute to meaningful, mission‑driven digital marketing that makes a real impact.

We welcome applications from candidates seeking flexible working patterns and are happy to discuss this at interview.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Applications will be reviewed on a rolling basis, and interviews may be held before the closing date.

The role

Sepsis is one of the UK’s leading causes of preventable death, yet many people don’t recognise the signs early enough. This role is about changing that through compelling communication.

We’re looking for an exceptional writer and storyteller who can turn life-saving messages into content people engage with.

This is a hands-on role for someone with 2+ years’ experience. You’ll create content that reaches new audiences and drives awareness of sepsis and UK Sepsis Trust’s work.

You’ll be part of a small, passionate team, working closely with the Head of Partnerships and Campaigns, Marketing and Communications Lead, and Digital Media Officer.

About you

· Compelling writer and storyteller

· Proactive, creative, and organised

· Comfortable managing multiple priorities

· Confident engaging with online communities

· Collaborative with excellent relationship skills

· Committed to inclusive, accessible communications

What you’ll do

· Write and edit high-quality content across paid/organic social, web, email, and campaigns

· Relaunch and grow our TikTok

· Turn real-life stories into educational case studies

· Plan and schedule content across channels

· Manage and engage our social media communities

· Track performance and use insights to improve results

· Deliver email campaigns that drive support

· Contribute to internal comms and ensure consistency

What you’ll bring

Essential

· 2+ years in a content or communications role

· Experienced writing for social, web, and email

· Skilled managing social channels and online communities

· Care about clarity, tone, and detail

· Able to turn complex information into clear, engaging content

· Familiar with tools like Canva, Mailchimp, WordPress (or similar)

· Experience growing engagement and understanding analytics

· Basic knowledge of SEO

Desirable

· Basic image and video editing skills

· Eye for design and visual storytelling

· Experience with Adobe Creative Suite

· Working knowledge of Salesforce CRM

· Experience in charity, not-for-profit, or health sectors

Why us

We’re a small team doing big things. You’ll own your work, be supported to do it well, and see the real impact – helping save lives.

Our Employment Benefits include:

· 27 Days annual leave excluding bank holiday rising to 32 with service

· Enhanced Maternity and Paternity leave

· Employee Assistance Programme

· Generous CPD Allowance

· Flexible working arrangements

This is a home based role with occasional travel to London/Birmingham/Manchester.

How to apply

Send your CV and a short covering letter by 1st May telling us why this role excites you and what you’d bring to the team.

Programme Officer – UK  
Hours: Full time
Contract: Permanent
Salary: £28,400 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film 

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards  the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours.We also offer a range of staff perks and benefit, which are detailed below.

Role Summary 

The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of our three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of our programmes.   

Main Responsibilities: 

• Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events.
• Meet regularly with each of the nations’ teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area.
• Oversee and support the management and maintenance of the CRM database of nations’ place-based activity across the UK, ensuring data is accurate and up to date.
• Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. 
• Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to our training programme for educators, entries to our filmmaking competitions, the Into Film Awards, and bookings for the Into Film Festival, Spring Screenings and other events for our Screen Careers programme. 
• Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in our place-based targeted areas across the UK.
• Assist in desk-based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in our programmes, sourcing relevant external information from across the education, youth and film industry sectors. 
• Working with Programme Leads to support the development and delivery of our Youth Advisory Council and Education Ambassador initiatives.
• Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, 
• Represent Into Film at conferences and events as required.
• Any other reasonable duties assigned by Into Film.

General Responsibilities: 

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. 
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does. 
• Contribute to long term planning to ensure growth in line with demand and resources. 
• Contribute to the regular monitoring and evaluation of Into Film’s work. 

Person Specification: 

• Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. 
• Confidence using CRM systems for accurate data input, analysis and reporting. 
• Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. 
• Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. 
• Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. 
• Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. 
• A proactive, adaptable and detail-focused approach, with the ability to work remotely. 
• An interest in film and a commitment to engaging and supporting young people through creative opportunities. 

Minimum Requirements: 

• Experience, knowledge and understanding of using CRM for analysis, insights and reporting.  
• Proven track record and demonstratable experience in an administrative role.
• Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. 
• Strong communication skills (verbal and written).
• Awareness and good understanding of the education market, curricula and how teachers can use film across the UK.
• Awareness and understanding of the screen industry landscape across the UK.  
• Experience of cross-team working. 

Desirable: 

• Experience of developing and implementing email campaigns.
• Experience working within an education or arts charity context
• Familiarity with the Microsoft Office suite 
• A love and knowledge of film 

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including: 

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. 

Closing date: 8:00am, Monday 18th May 2026 (BST) 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

No agencies please.

Little Village makes a big difference to families with babies and young children living in poverty across London. Via its network of baby banks and partners such as Family Hubs, community organisations and all of London’s maternity units, the charity passes on pre-loved goods from one family to another – clothes, toys and equipment – so that many more children have the essential things they need to thrive.

Families are supported through welcoming hubs or home deliveries, and connected into a wider network of support in community settings, while Little Village also raises its voice to highlight the realities of child poverty.

Little Village is entering an exciting new phase as it approaches its 10-year milestone and prepares to launch its next strategy. QuarterFive are partneruing with Little Villag to find a Director of Fundraising, Marketing & Communications to play a central role in shaping its future – leading how the organisation grows income, strengthens its brand and amplifies its voice. Sitting on the Senior Leadership Team, you will lead a newly integrated fundraising, marketing and communications department, driving a cohesive, high-performing function and building on strong foundations to deliver a more strategic, scalable and insight-led approach.

With an income base with high potential for growth and particular strength in high-value fundraising, there is significant opportunity to grow and diversify income further, while also increasing visibility and influence at a time when public awareness of child poverty is rising.

We are looking for a strategic and hands-on leader with a track record in delivering income growth. You will be motivated by impact and excited to help drive Little Village’s next phase, strengthening long-term income and increasing its influence.

This role is home-based with regular travel to Little Village hubs across London. Core hours: 09:30-15:00. Weekly or fortnightly team and SLT meetings in London plus other meetings as needed.

As Director of Fundraising, Marketing & Communications, you will:

• Lead and deliver an integrated fundraising, marketing and communications strategy aligned to organisational priorities
• Set and achieve ambitious income targets across multiple streams, including high-value philanthropy and partnerships
• Develop a more structured, data-informed approach to fundraising, including pipelines, forecasting and performance management
• Oversee brand and communications, ensuring a clear, compelling and consistent narrative
• Build and steward relationships with major donors, partners and senior stakeholders
• Act as a senior ambassador, raising Little Village’s profile and influence
• Lead and develop a high-performing, collaborative team

Essential skills and experience:

• A strong track record of developing and delivering successful multi-stream fundraising strategies, weighted towards high value income streams including major donors, corporates, and trusts and foundations
• Proven success in securing significant and multi-year funding
• Experience leading and developing high-performing teams
• Exposure to or interest in mass fundraising
• Strong financial, forecasting and pipeline management skills
• Expertise in working with senior stakeholders/volunteers, ideally including reporting to Committees and Trustee boards
• A successful track record of involvement in launching, managing, and evaluating campaigns
• Strong understanding of brand management, digital engagement, and integrated campaigns across multiple channels
• Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics
• A data-informed approach, with experience using insight and systems to drive performance
• Excellent influencing, relationship-building and storytelling skills

Desirable:

• Experience leading an integrated fundraising and communications function within a frontline charity
• Experience of using Beacon CRM
• Lived or personal experience of the issues faced by the families Little Village supports

Diversity and Inclusion:

Little Village operates in London, one of the most diverse cities in the world. The charity are working towards a goal where their team fully reflects that diversity and difference in lived experiences and strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, people with disabilities, people with lived experience of poverty either personally or through family, experience of the care system, non-graduates and first-in-family graduates. As part of their commitment to fairer recruitment, all applications will be assessed without names and any protected characteristics.

As part of our commitment to increasing representation of people from Black, Asian and Minority Ethnic backgrounds, we are piloting a Guaranteed Interview Scheme (GIS) for this role, as a new approach to make our recruitment more equitable. If you identify as Black, Asian or other Minority Ethnic backgrounds and meet the essential criteria for the role, you can choose to opt in to the GIS. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/ assessment. See the applicant pack for further details.

Employee benefits include:

• 25 days per year annual leave plus bank holidays (pro rata for those working fewer than 35 hours per week)
• Team members are usually given time off between Christmas and New Year, which doesn’t come off your allowance
• Pension contributions matched by 3%
• A period of sick leave at full pay regardless of length of service
• Enhanced family friendly policies including Maternity, Paternity, Shared Parental Leave and Adoption pay, with a Fertility Policy designed to support employees during fertility investigations and treatment
• Death in Service benefit (x3 annual salary)
• Employee Assistance Programme
• Rewards Gateway and Tickets for Good

Role: Interim Director of Fundraising (Maternity Cover)

Hours: Full-time

Remuneration: Up to £74,500 GBP gross annual (dependent on experience). We are open to considering applications on a substantial part-time basis for the right candidate.

Right to work: Applications are accepted only from those with the right to work in the UK.

Duration: Approx. 8 months from starting late July

Location: UK-based; UK-Med is based in Manchester – postholder would need to agree sufficient attendance in Manchester office.

Can you provide inspiring interim leadership to drive fundraising growth that powers humanitarian impact?

UK-Med is a frontline medical aid charity founded on the values and expertise of the UK’s National Health Service (NHS). For more than 30 years we’ve been working towards a world where everyone gets the healthcare they need when emergencies hit.

We are seeking an Interim Director of Fundraising (Maternity Cover) to lead our fundraising and communications function, accelerating voluntary income growth to support the organisation’s humanitarian impact.

As a key member of our leadership team, you will lead and deliver our fundraising and communications strategy to maximise emergency fundraising, build a community of advocates and repeat givers and build meaningful partnerships with philanthropists and foundations. Our small and talented Communications Team, focused on growing our audiences and awareness across media and digital channels, reports into this role.

If you are an experienced fundraising leader with an international or humanitarian background and a proven track record of delivering exceptional interim leadership that drives income growth, we would love to hear from you.

How to apply

We strongly recommend that you read the Candidate Information Pack – Interim Director of Fundraising - April 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than 17th April 2026.

This role is based in the UK, and applications are accepted only from candidates with the right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Job Description:

We are seeking a Health and Science Information Manager to lead the development of highquality health information and research communications for people affected by polycystic kidney disease (PKD). This is an exciting opportunity to shape how individuals access, understand and engage with trusted information throughout their journey, from diagnosis and day-to-day management, to the latest scientific and clinical research developments. In this role, you will oversee our extensive portfolio of patient information resources, ensuring all content is accurate, accessible, evidence-based and aligned with the PIF TICK quality standard. You will identify opportunities to create new and engaging resources that meet the evolving needs of the PKD community, using innovative approaches to improve how information is delivered across multiple channels. A key part of the role will be translating complex scientific and medical research into clear, compelling and patient-friendly content. You will help increase awareness of clinical research opportunities, communicate emerging developments in PKD science, and support greater understanding of how research can shape future treatments and care. We are looking for someone with strong strategic thinking, excellent editorial judgement, and the ability to communicate complex health and scientific information with clarity and empathy. This role would suit someone passionate about improving lives through trusted health information while helping connect people to the future of PKD research. 

RESPONSIBILITIES:

Health information management and quality:

• Support the development and management of the PKD Charity’s health information portfolio across digital and print platforms

• Ensure all content meets PIF TICK standards, including robust processes for development, review, updating and governance

• Maintain oversight of the full information catalogue, ensuring content is accurate, consistent and aligned with current clinical guidance

• Work with clinicians, researchers, and people with lived experience to co-produce and review content Content development and user need

Content development and user need:

• Identify gaps in current provision and lead the development of new information resources

• Ensure content is clear, accessible, inclusive, and tailored to the needs of different audiences

• Use patient insight, feedback and data to continuously improve the quality and usability of information Innovation in information deliver.

Research and science communication:

• Explore new ways of delivering information beyond written formats (e.g. video, audio, webinars, digital tools)

• Improve how information is presented and accessed across the website and other platforms

• Stay up to date with best practice in health information and digital engagement Research and science communication

• Monitor developments in PKD research, treatments, and clinical trials

• Translate complex scientific and medical information into clear, engaging, and accurate content for non-specialist audiences

• Work with the Communications Manager and wider colleagues to plan integrated campaigns, awareness activity and audience engagement.

• Develop compelling stories, updates and features that bring research to life and show its relevance to people affected by PKD.

• Work with colleagues to increase awareness, understanding and interest in PKD research.

Building engagement with research:

• Help create a culture of interest and engagement in research across the PKD community

• Develop content that builds understanding of how research works and why it matters

• Support communication around studies and clinical trials to ensure patients feel informed.

Collaboration and stakeholder engagement

• Work collaboratively across the organisation to ensure consistency and alignment in messaging

• Build relationships with healthcare professionals, researchers, and external partners

• Involve patients and volunteers meaningfully in content development and review

Quality, monitoring and impact:

• Monitor the reach and effectiveness of health information and research communications

• Maintain accurate records of content review cycles and updates in line with PIF requirements

• Use insight and evaluation to continuously improve content and delivery 

ABOUT YOU:

• Strong Content and Editorial Skills: You have experience producing high-quality written content, with excellent attention to detail and the ability to present complex topics clearly and accurately.

• Health or Science Communicator: You have experience working with health, medical or scientific information and can translate technical material into accessible language for public audiences.

• Collaborative Relationship Builder: You work well with others, build positive working relationships quickly, and enjoy partnering with colleagues across different functions to achieve shared goals.

• Confident Team Player: You are comfortable working closely with colleagues such as communications, fundraising, support and leadership teams, contributing ideas and supporting collective priorities.

• Strategic and Proactive: You can see the bigger picture, identify opportunities for improvement and take initiative to drive projects forward.

• Organised and Self-Motivated: You are comfortable managing your own workload, balancing priorities and delivering high-quality work in a remote setting.

• Values-Driven: You are motivated by improving lives, empowering patients with trusted information and supporting progress in PKD research.

HOW TO APPLY:

For information on how to apply, please read the job pack for further details.

As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. The funds we have raised have gone to frontline services offering a warm welcome, hot food, safe shelter and wrap-around support to help move people into more stable accommodation. However, our support for the homelessness ecosystem extends beyond A Bed Every Night, as we also provide funding for initiatives, organisations and projects that can help stop homelessness before it becomes a reality, and ensure it is only ever rare, brief and non-recurrent.

Working with businesses, people and communities across Greater Manchester, we raise funds to deliver grants across three priority areas:

1. Emergency Response

2. Places and Spaces

3. Prevention

2026 is an exciting year for the Charity as we embark on the next phase of our growth and look to appoint a new Communications & Campaigns Manager to help us drive this forward. If you are ready to bring our vision to life, excited to work within a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!

Operations Director:

A new post at the Longford Trust, created at an exciting time of growth and development for the charity.

- A 3 day-a-week role;

- Reporting to the Director and working as part of the Senior Management Team of the trust, within an overall cohort of eight, all part-time posts;

- Paid pro-rata of £50-55,000 depending on experience via PAYE with pensions contributions;

- The trust has no physical office, so team members work remotely, with flexible hours, but all team members work Tuesdays. There are regular face-to-face team meetings, as well as one-to-ones, so easy access to London an advantage.

Responsibilities

- Leadership role in following areas: strategy, developing and implementing the 10-Year-Plan; HR; our Frank Awards programme; Communications and Marketing, systems, digital and AI.

- Working with the Director on fund-raising and finance, growing and nurturing our core partnerships;

- Working with other SMT members when needed in delivering their specific programme areas.

Person specification

Essential qualities you need to be able to demonstrate:

- commitment to prison reform, with an understanding of the prison system and the barriers it creates for those leaving prison (lived experience of the prison or the criminal justice system is valued);

- senior management background either in a charitable organisation or in a relevant area;

- an entrepreneurial approach;

- proven leadership skills and ability to represent the trust in public settings;

- track record in expressing yourself clearly and persuasively in writing;

- strong interpersonal skills in regard of team-working, team-building and upholding the values of the trust;

- up-to-date financial and digital literacy.

Values

Taking our cue from Frank Longford, after whom the trust is named, our values shape every aspect of our work, including all relationships between team members, trustees, scholarship award-holders, our volunteer trained mentors and our employability partners. These values include:

- A firm belief in the power of education to change lives;

- A passion for second chances for those with lived experience of prison;

- A thorough-going can-do, practical approach that is driven by a desire to level the playing field for those who have been to prison and are committed to building new lives;

- A commitment to integration of all regardless of background and circumstances. We assume the best, start from the positive, are curious, are always ready to learn, and reject fixed mindsets.

Who we are and what we do

The Longford Trust was set up in 2002. Each November, it stages an annual Longford Lecture and awards an annual Longford Prize. Our Longford Scholarship programme supports young serving and ex-prisoners to continue their rehabilitation by going to university. It is the only programme of its type across the UK, supporting more than 600 individuals so far, with over 100 current award-holders, as well as many alumni who continue to be part of the trust. Between 80 and 85% of those we support go on to graduate, move into employment and build new lives. Our scholarship programme accounts for more than three quarters of our expenditure

Apply to with an up-to-date CV and accompanying letter explaining how you fit our job specification, why you want to work with the Longford Trust, and what you will bring to it. Closing date noon on Friday May 1. Interviews will be in person in the second week of May.

Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent

GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.

The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.

Please see the attached documents for more information and details on how to apply. 

Timeline 

• Closing date for applications midnight on Sunday 26 April 2026 
• First stage interviews w/c 11 May 2026
• Second stage interviews TBC May 2026

How to apply

To apply for this role, please submit the following documents:

1. An anonymised CV Please remove your name and any other personal identifying details.
2. A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
3. The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.

Please send all documents by midnight on Sunday 26 April 2026 

Your personal statement should address the following three questions:

1. GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have? 
   (300 words max) 
2. Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome? 
   (300 words max) 
3. Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve? 
   (300 words max)

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you. 

The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct. 

Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.

The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change. 

KEY RESPONSIBILITIES 

1. Communications Plan and Implementation 

• Develop and implement the annual communications and marketing plan in collaboration with senior leadership. 

• Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders 

• Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories. 

• Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol. 

• Provide communications support for our fundraising campaigns and optimise our calls to action across all media. 

• Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards. 

2. Digital Strategy and Implementation 

• Lead digital planning and delivery across our website, email, social media and digital campaigns. 

• Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI. 

• Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.

• Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer. 

3. Content Creation 

• Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns. 

• Create and update marketing collateral, including leaflets, posters and campaign toolkits. 

• Manage, create and edit supporter newsletters and email communications. 

• Commission and collaborate with designers, photographers and videographers and other external creative resources as required. 

• Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed. 

4. Ambassadors and Influencers 

•  Build and nurture relationships with ambassadors, influencers and public supporters. 

•  Develop briefs, guidance and campaign plans for influencer activity. 

•  Ensure ambassador messaging aligns with organisational values and priorities. 

•  Identify opportunities to amplify diverse lived experiences and voices. 

5. Events 

• Plan and implement digital and in person events for THB audiences 

• Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners 

• Support branding and communications needs for in‑person and digital events. 

• Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches. 

• Capture and produce event‑related content (photo, video, social). 

6. External Engagement and media 

• Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity 

• Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners. 

• Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals

• Support media relations through press releases, statements, case studies and briefing documents. 

• Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns 

• Secure local, regional and national coverage for the charity online, and in print 

• Represent The Hygiene Bank in external meetings, partnerships and sector collaborations. 

• Build relationships with community groups, corporate partners and volunteers. 

• Provide campaign assets and messaging for partners to support wider engagement. 

7. Data and Monitoring 

• Monitor communications performance using analytics tools. 

• Prepare monthly reports and recommendations based on performance data. 

• Maintain accurate records of communications outputs, engagement and media coverage. 

• Ensure GDPR‑compliant data handling and responsible content management. 

• Prepare an annual review of communications and learnings as input to future plans. 

8. Administration 

• Manage communications timelines, schedules and project documentation. 

• Coordinate with suppliers, agencies and freelancers, including managing budgets where required. 

• Oversee approval processes for communications materials. 

• Maintain organised filing systems and brand resources. 

9. Team 

• Work collaboratively across teams and with volunteers to support organisation‑wide communications needs. 

• Line manage the Communications Officer, empowering and championing them in their role 

• Provide guidance on messaging, brand use and digital best practice. 

• Adopt a ‘can do’ and responsive attitude to requests from team members. 

• Contribute to an inclusive, supportive and mission‑driven team culture. 

10. Internal Communications 

• Support internal newsletters, updates and team/trustee communications. 

• Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information. 

• Strengthen internal cohesion by supporting cross‑team information flow. 

PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies. 

• A creative mindset, generating new and innovative ways to communicate our work. 

• An appetite for change and continuous learning and improvement. 

• Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision. 

• Ability to work under pressure and manage multiple projects simultaneously. 

• Ability to represent the charity and its mission in a clear, emotive and factual way. 

• Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups. 

• An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships. 

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 

EXPERIENCE 

With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:

• Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc. 

• Strong copywriting skills for a variety of audiences and formats. 

• Ability to produce marketing and communications materials for multiple audiences across different platforms. 

• Ability to communicate effectively with diverse audiences and stakeholders. 

• Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools. 

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

How to apply 
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Interview dates: from 8th- 15th May 2026

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check.