Digital skills officer jobs

Working with colleagues across the Academy, Marketing and Communications, and wider teams, this new role is responsible for growing and nurturing engaged Academy audiences across online communities, social media, email and other channels. The role will plan, draft and publish approved content; moderate and manage online groups in line with community guidelines; and support the promotion of Academy learning opportunities through case studies, testimonials, photography and video content.

By monitoring audience growth, engagement and retention, maintaining accurate records and ensuring use of content is compliant with Battersea privacy and retention policies, the role will help demonstrate the impact of the Academy and support its ambition to reach, engage and benefit more organisations, individuals and animals.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Sunday 13th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Friday 18th September 2026

For more information about the role, please download our Recruitment pack.

To apply for the role, please click the "Apply" button below.

Are you a creative storyteller with a passion for digital communications and the power of green spaces? The Land Trust is looking for a Communications and Marketing Officer to help share the impact of our work with communities, residents, partners and clients across the UK.

This new role will work with colleagues across the charity and will lead on social media and digital communications, create engaging written, photographic and video content, keep our website up to date, and support newsletters, campaigns, events and communications for our parks and green spaces. It will play a central role in helping us to maintain our commitment to open and transparent communication with residents living on service charge sites.

We are looking for someone who is proactive, organised and full of ideas, with strong communication skills and confidence using multiple social media platforms. You do not necessarily need to have a qualification in communications and marketing, as we’re keen to also hear from those with demonstrable related experience. We are also committed to supporting the right candidate with training and support to grow their skills and experience whilst in post.

The post will be involved with and lead on a range of projects and tasks, so you will need a ‘can do’ attitude to managing a varied workload. Experience in the charity, customer service, community engagement or environmental sectors would also be an advantage.

In return, we offer a generous holiday allowance, pension contributions, life insurance, flexible and hybrid working, wellbeing support, a healthcare cashback scheme, family-friendly leave, and training and development opportunities. Some UK travel may be required, with business travel costs reimbursed.

For details of how to apply see the careers page on our website. 

We will require a CV and a covering letter of no more than two sides of A4. Closing date is midnight, Sunday 6 September 2026

Applicants must have the right to work in the UK, and a DBS check may be required.

Interviews:
 

First stage interviews are expected to be held online week commencing 14 September 2026. As appropriate, a follow-up second stage interview will take place in person at the Land Trust offices in Birchwood, Warrington week commencing the 21 September 2026.

Location: Midlands. Regular business travel throughout our region and wider.
Salary: Circa £55,000 per annum
Contract: Permanent, full-time. Hybrid working with a minimum of 2 days in the office to attend weekly Senior Leadership Team meetings. 

FareShare Midlands is looking for an experienced and ambitious Head of Fundraising to lead its fundraising strategy and build the sustainable income needed to support its work tackling hunger, food waste and poverty across the Midlands.

This is a senior role with responsibility for growing income across trusts and grants, corporate partnerships, individual giving and events, while developing new opportunities through major donor fundraising. You will lead the fundraising team, set direction and priorities, and build the partnerships and relationships needed to deliver long-term growth.

Working closely with the CEO, Deputy CEO, Finance and Communications teams, you will identify new funding opportunities, develop compelling proposals and pitches, strengthen existing relationships and ensure supporters are well stewarded. You will also play an important role in developing FareShare Midlands’ fundraising infrastructure, including making better use of its database to strengthen relationships and identify opportunities.

The ideal candidate will bring significant experience of securing income and building relationships with senior decision-makers, alongside a strong track record of delivering against fundraising targets. You will be confident developing strategy and turning insight into action, with the communication skills to represent the charity with donors, businesses and other external stakeholders.

You will be a collaborative and hands-on leader, comfortable working in a small, dynamic team and willing to contribute across the wider organisation when needed. With strong commercial awareness, creativity and tenacity, you will bring the energy and ambition needed to grow fundraising while staying closely connected to the charity’s purpose.

This is an opportunity to lead fundraising at an important stage in FareShare Midlands’ development, helping to generate the income and partnerships needed to maximise the social value of surplus food and create greater impact across the region.

Please download the Candidate Pack [PDF] for further information.

Closing Date: Monday, 21st September

The Ellen MacArthur Cancer Trust is looking to recruit a Communications and Media Officer to join our small and driven team supporting young people aged 8-24, who are living through and beyond cancer.

Use your storytelling, editorial, copywriting and creative skills to help inspire young people to join our lifechanging trips and generate the fundraising support we need so the door is open for more young people to benefit from our adventures.

No sailing experience or knowledge is required, just a passion for applying your talents to make a real difference in young people believing in their brighter future after treatment for cancer.

You might be a graduate journalist, PR account executive, communications assistant, or someone with equivalent experience who is ready to take your next step in a varied and rewarding role with one of the country’s leading young people’s cancer charities.

What you will do

A year-in-the-life of our Largs-based Communications and Media Officer has two distinct parts. October to April - where it’s all about getting the word out there to support fundraising and encouraging young people to sign up for our life-changing adventures. Then it’s the summer - May to September - when the magic happens and you’re around the trips, interviewing young people and telling their stories. You can go sailing on the trips too!

You will be responsible for identifying story opportunities year-round, and writing press releases, media advisories or editorial content to pitch those stories to a range of media outlets, from local newspapers and regional broadcasters to national, charity, marine and other specialist publications, and facilitating inbound requests for interviews or other profile-raising opportunities.

You will serve as our go-to copywriter for print, online and digital marketing materials as well as writing other articles and feature content as requested. This includes responsibility for writing and overseeing the production of our annual in-house publication, Inspire.

You will also work closely with the social media team, gathering (and if you have the experience, producing) multimedia content for our digital and online platforms. There will be wider responsibilities across the communications team too.

Key responsibilities and duties

Copywriting

• All editorial and copy creation (internal and external requirements/requests).
• Organisation-wide marketing collateral process management and copy support.
• Inspire – content planning, writing and overseeing production (Sept-Apr). 
• Trust News (monthly e-newsletter) stories.
• Website – regular news stories and copy updates as required and/or requested.
• Internal copy oversight and/or proofreading, including but not limited to young person onboarding and
  fundraising communications.

Media & PR

• Identifying cross-organisation year-round storytelling and profile-raising opportunities and proactive media outreach (local/regional/specialist/marine).
• Facilitate all inbound interview and other media requests including setting up interviews and briefing
  interviewees.
• Facilitate Largs-based PR and/or experiential requests.
• Media monitoring, recording and reporting (Google Alerts).
• Onclusive PR & media platform – relationship and media list management.

Trip season (all of the above plus...)

• Interviewing young people and seasonal team (volunteers, skippers and trip leads) to gather stories and content for PR and/or social media.
• For Largs-organised trips…
  • photo management (sort, uploading and image tagging)
  • media phone management
  • Social media posts (including photos and/or short-form video) in liaison with the Senior Digital and
    Social Media Lead.
  • Wider Largs team support.

Wider comms function

• Year-round story management including case studies and website updates.
• Campaigns – ideas generation and support with delivery (with comms team)
• Sad News process management – ensuring respectful use of photos/videos.
• Largs office/marina branding – organisation and coordination as required.
• Crisis comms - part of incident response media team.
• Looking for new opportunities/platforms to raise our profile.

This role is central to strengthening WinACC’s financial sustainability, operational effectiveness, and ability to scale its climate impact across the region.

Winchester Action on the Climate Crisis (WinACC), established in 2007,  is a local charity with a big ambition. We want to see a world where nature and people thrive in harmony together. Working closely with the Executive Director you will translate our strategy into effective operational delivery.

The COO will maintain WinACC’s finance and operating systems, and core organisational infrastructure, ensuring WinACC is financially robust, compliant, and able to scale its impact. They will play a proactive role in fundraising, managing the administration of existing grants, fundraising pipeline and supporting colleagues with new applications.

This is a new post, and presents an opportunity for someone to come in and make a real difference in an exciting new chapter in the development of WinACC. As we navigate change in Hampshire through local government reorganisation and creation of a new combined strategic authority, we aim to ensure WinACC is a robust and well resourced organisation to maintain the momentum of climate action.

The role requires sound judgement, and a proactive, hands-on approach, with a willingness to engage in both strategic planning and day-to-day operational matters. Given the nature of the organisation and the size of the team, the successful candidate will also need excellent interpersonal skills and the ability to work collaboratively and effectively as part of a small team. They will be expected to build strong working relationships, communicate clearly and sensitively, and contribute positively to a supportive and conscientious working environment.

A detailed job description outlining responsibilities is available on our website.

Your skills and qualifications

• Successful experience as a COO or similar role. 

• Experience in financial management and reporting, including budgeting and forecasting.

• Knowledge of UK charity law, regulations, and best practices.

• Strong problem-solving, critical thinking and strategic planning abilities.

• Success in fundraising.

• Risk management knowledge and experience.

• Highly developed interpersonal skills.

• Excellence in written communication.

• Commitment to WinACC’s mission and values.

To apply:

Please send us:

• a CV 

• a covering letter explaining why you think you would be a good fit for the role

• a completed equal opportunities form

Closing date midnight on 24th September 2026. Interviews early October.

We're growing our housing team in Bournemouth, Christchurch and Poole, and are looking for Housing Officers who want to make a real difference to our customers and communities.

This is a varied and rewarding role where you'll be part of our friendly and supportive team of Housing Officers, Anti-social Behaviour Officers and Scheme Officers. You'll working together to help customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods.

You'll manage your own diary, with a mix of working from home, time in our Hurn office and regular visits to customers, neighbourhoods, colleagues and partner agencies across the local area.

The role

As a Housing Officer at SNG, you'll be a visible, trusted and proactive presence in your community. You'll provide a professional, joined-up service across all aspects of tenancy and neighbourhood management.

• You'll manage a busy and varied caseload covering all aspects of tenancy and neighbourhood management, including tenancy and leasehold matters, neighbourhood issues, anti-social behaviour, safeguarding, tenancy fraud, tenancy breaches or changes, and other issues that affect customers and the places they live.
• You'll take full ownership of tenancy breach cases, including identifying issues, gathering evidence, agreeing proportionate action, and progressing legal escalation where formal action is required, working with colleagues and partner agencies to achieve safe, fair and sustainable outcomes.
• You'll build strong relationships with local authorities, community groups and partner agencies so customers receive the right support at the right time.
• You'll use information and customer insight to improve services, support compliance and help shape better neighbourhoods.
• You'll maintain accurate customer records and use information responsibly.
• You'll promote SNG's values through collaboration, inclusion, safety and a clear focus on positive outcomes for customers.

What you'll bring

We're looking for people with experience, or a good knowledge of housing management, tenancy management, leasehold or neighbourhood services.

You'll be confident working with customers, able to take ownership of issues and be motivated by working to make a visible impact to your local communities.

• Competence in managing a busy caseload, prioritising work and seeing issues through to resolution.
• Strong communication skills, including the ability to build trust, influence others and resolve complex or sensitive issues.
• A customer-first approach and a track record of achieving positive outcomes.
• The ability to work well with colleagues, contractors and partner agencies.
• Confidence using digital tools, including Microsoft Office and other systems, to support good service delivery.

About the role

• You'll be working flexibly, based at our Hurn office one day a week, working from home, and regular travel across Bournemouth, Christchurch and Poole.
• This is a permanent, full-time role working 37 hours a week.
• Salary within the £32,000 to £40,000 range, the starting salary will be based on your experience.
• You'll have the independence to manage your own diary, with the support of an experienced and collaborative team around you.
• A full UK driving licence and access to your own car, as you'll be visiting customers and neighbourhoods across Bournemouth, Christchurch and Poole.

If you're looking for a role where you can work with others, solve problems and make a visible difference in customer's lives across Bournemouth, Christchurch and Poole, we'd love to hear from you.

Are you an experienced operational leader looking for the opportunity to help shape the future of a growing, ambitious and values-led charity?

Project 21 is looking for its first Chief Operating Officer to join us at an exciting point in our development, strengthening the organisation behind our services and helping us achieve even more for people with Down’s Syndrome and their families.

Project 21 is a growing charity providing opportunities, support and experiences for people with Down’s Syndrome across Suffolk, Essex and Cambridgeshire. Our work includes community-based learning, performing arts, residential trips, employment opportunities and family support, all underpinned by our belief that people with Down’s Syndrome should have every opportunity to belong, believe and achieve.

As Project 21 continues to grow, we are looking for an exceptional Chief Operating Officer (COO) to work alongside our CEO & Founder and provide strategic and operational leadership across the organisation.

This is a newly created role and a genuine opportunity to help shape the next chapter of Project 21.

The COO will lead our day-to-day organisational operations, providing oversight across people, services, finance, systems, governance, compliance and organisational development. You will lead and support our Senior Leadership Team, strengthen systems and processes, develop leadership capability and ensure our growing organisation remains safe, effective, sustainable and true to its values.

Crucially, the role will create greater capacity for our CEO to focus on Project 21’s long-term future, including strategic partnerships, fundraising and our ambitious Big Build vision.

We are looking for someone who combines strong operational and organisational leadership with excellent people skills. You will be comfortable moving between strategy and delivery, developing senior leaders, making decisions, improving systems and bringing clarity to a busy and evolving organisation.

You do not necessarily need to have been a COO before. We are interested in experienced senior leaders who can demonstrate the skills, judgement and leadership capability required to step into an organisation-wide role. Experience within charities, social care, SEND, education or another people-focused organisation would be particularly valuable.

This is an office-based leadership role at our Clubhouse in Suffolk, reflecting the importance we place on visible, accessible leadership and being connected to our members, families and colleagues. The role will also involve travel across Project 21 locations and to external meetings.

What we’re looking for

We’d particularly love to hear from someone who:

• Is an experienced and confident senior leader
• Is an excellent people manager who enjoys developing others
• Can translate strategy into effective operational delivery
• Has experience of organisational growth and change
• Understands good governance, HR, finance, risk and compliance
• Can develop effective systems and improve organisational efficiency
• Is comfortable making decisions and taking accountability
• Can build strong relationships with colleagues, families, trustees and external partners
• Shares our commitment to inclusion and person-centred practice
• Is excited by the opportunity to help build something, rather than simply maintain what already exists

Above all, we are looking for someone who understands that strong operations are ultimately about people. Someone who can bring structure without unnecessary bureaucracy, accountability without losing warmth, and professional leadership while protecting the culture that makes Project 21 special.

Salary: £55,000–£60,000 per annum
Hours: 40 hours per week Mon-Fri, with occasional Saturday on-call hours
Location: Project 21 Clubhouse, Brightwell Barns, Suffolk

If you are excited by the opportunity to play a significant role in the future of an ambitious charity and help us build the organisational foundations for our next stage of growth, we would love to hear from you.

A 24-month fixed-term contract - with the aim of extending the role if future funding allows

 Hours: 37.5 Hours Per Week, Monday to Friday, 9 am - 5 pm

Salary: £26,228 per annum

Holiday: 20 days annual leave plus Bank Holidays per annum for full-time equivalent, rising to 25 days leave with service.

Work location: home-based with occasional travel across the Wirral Peninsula

Expenses: Mileage (at 55p per mile) and other travel-related expenses will be paid based on the distance travelled from our registered office in Birkenhead.

Training: support towards the cost of gaining professional qualifications could be considered as part of the overall package

About Dementia Together Wirral
We are a local, independent charity based on the Wirral, supporting people living with dementia, their carers, and former carers by providing community-based activities and day trips. We help people stay active, enjoy friendship and creativity, reduce isolation, and feel included, valued and respected.

We are now seeking an enthusiastic and well-organised Administrator to help strengthen our day-to-day administration, records and communications, enabling us to continue to provide an effective and responsive service.

About the role
This is an important role at the heart of a small charity. The post is primarily administrative, but with a significant communications element. You will help keep our records, communications and day-to-day systems running smoothly, support colleagues and volunteers, and ensure people receive clear, timely and helpful information.

You will also support communications activity, including social media updates, newsletters and promotional materials. You will not be expected to be a specialist in every system from day one; training and support will be provided where needed.

 Key responsibilities

As our Administrator, you will:

• Provide reliable day-to-day administrative support to the Charity Manager, staff, volunteers and trustees.
• Manage correspondence, including telephone calls, emails and written communications, ensuring enquiries are addressed or forwarded appropriately.
• Support bookings and administration for coach trips, narrowboat trips and other activities as required.
• Attend meetings when required and provide administrative support, such as preparing papers, taking notes, or following up on agreed actions.
• Maintain accurate membership, CRM and contact records, ensuring information is complete, up to date and securely handled.
• Record feedback from activities, comment sheets, and comment books, and share relevant information with colleagues where follow-up is required.
• Help keep the charity's social media, newsletters and promotional materials up to date by using agreed messages and brand guidelines.
• Support the development of stories, photographs, updates and case studies that explain the difference Dementia Together Wirral makes, ensuring appropriate consent is obtained.
• Work flexibly with colleagues to support members, volunteers and continuity of services during busy periods, annual leave or sickness.

Person specification

Essential

• Experience in an administrative, coordination, customer service, office support, or similar role, or strong transferable organisational skills.
• Good organisational skills, with the ability to manage priorities and complete tasks accurately and on time.
• Clear written and verbal communication skills, coupled with a friendly and professional approach.
• Good attention to detail and confidence in maintaining accurate records and information.
• Confidence with email, Microsoft Office or Microsoft 365, and willingness to learn other digital systems used by the charity.
• A practical, flexible and hands-on approach suited to working in a small charity.
• A commitment to confidentiality, safeguarding, inclusive practice, and respectful support for people living with dementia, carers, volunteers, and supporters.

Desirable

• Experience of working or volunteering with a charity, community organisation or small team.
• Experience of using a CRM, database, or membership system, or digital tools such as Canva, Mailchimp, or SharePoint.
• Experience of supporting social media, newsletters or other communications activities.
• An understanding of dementia, unpaid caring, or community-based support services, or a willingness to learn.

Why join us?

 This is an opportunity to make a real and visible difference to a small but growing charity with strong local roots. Through your administrative and communications support, you will help us reach more people, raise awareness of our services, and showcase the difference we make to people affected by dementia.

You will be joining at an important stage in our development, with the opportunity to help shape how we communicate with our community, strengthen our brand and develop our digital presence. You will have the freedom to bring ideas, creativity and initiative to how we promote our work and engage with members, supporters, volunteers and the wider community.

Closing date: 20th September 2026
Interview dates: Week commencing 28th September

We welcome applications from people of all backgrounds, communities and experiences. We are committed to creating an inclusive environment and would be happy to discuss any reasonable adjustments needed during the recruitment process.

About the role 
We are excited to be recruiting a University Events Officer to join The Scholars Programme team. 
This role will be central in ensuring that we consistently deliver exceptional programme events for students across the UK by working closely with our university partners.
The University Events Officer will help ensure that online, in-school and on-campus events are designed and delivered to a high standard, and provide a rich, sector-leading experience to students aged 9-17. The University Events Officer will confidently build and maintain event planning relationships with a wide range of university stakeholders. They will work directly with colleagues in the Scholars Programme team and collaborate closely with other teams in the 
charity, leading on a number of internal processes.
They will be up to date with the widening access and participation agenda and familiar with the challenges and opportunities facing the UK higher education sector.   
The role requires a highly organised and detail-oriented professional who will champion the charity’s values, support the whole team, and proactively find ways to improve what we do. 
This role will involve some travel across the UK to support the planning and delivery of events at our different university partners. 
While this role can be based at either our Leeds or London office, some travel will be required (mainly to London) for events and to attend in-person meetings. 

About you 

The role will best suit someone who:

• Has experience of managing events, digitally and in person 
• Has knowledge of the Higher Education sector in the UK, in particular the access and participation agendas 
• Has experience working with or within Higher Education institutions to deliver widening participation activities
• Has experience managing multiple stakeholder relationships
• Has demonstrable session design and delivery skills, including for pupils and adults, and is confident using digital systems for event delivery
• Is capable of adapting quickly to new systems and interfaces 
• Has excellent knowledge and confidence using Office 365 applications and different IT platforms including CRM systems 
• Essential – adheres to information security policies included in the charity’s ISO 27001 manual and complete information security training 
• Has a demonstrable passion for furthering The Brilliant Club’s mission

Fantastic opportunity for a Fundraising and Grants Manager 

Advocacy After Fatal Domestic Abuse (AAFDA) is a well-established and respected national charity offering specialist and expert advocacy and peer support to families bereaved by fatal domestic abuse. We have an exciting opportunity to build upon and grow our fundraising success to date, in the role ofFundraising and Grants Manager. We are seeking an experienced fundraising professional, with the drive and determination to manage all aspects of our fundraising function.

AAFDA is currently funded by statutory bodies, trusts and foundations, corporates, events and individuals. Under your management, you will identify, cultivate and grow these existing and new fundraising streams.As AAFDA’s Fundraising and Grants Manager, you will be responsible for oversight and growth of voluntary and statutory funding income, including from individuals (regular and one-off gifts, major donors and legacy giving), community groups, trusts and foundations, corporates, the statutory sector (including Police and Crime Commissioners) and other benefactors. Starting from a strong foundation with multiple opportunities for growth, you will lead on the delivery of our ambitious, multi-year, multi-disciplinary fundraising strategy with an annual fundraising plan agreed with senior management.  With keen funder and customer awareness, you will regularly monitor and review both the plan and the strategy, in addition to working closely with our Finance Manager to manage diverse income streams and achieve income targets to fund AAFDA’s unique support and advocacy work with families bereaved by fatal domestic abuse.  Holding responsibility for maintaining and developing the website and building social media programmes, you will undertake an ambassadorial approach in all activity to assist our CEO and Director of Services to lead and manage the AAFDA brand and corporate identity, with a focus on generating earned income, by extending awareness of what AAFDA does and how successful we are.

This is a permanent role, subject to funding, but we will work hard (alongside you!) to secure this.

In return for joining us, we will offer you:

• 25 days annual leave per annum, plus bank holidays
• Excellent development and training opportunities
• Pension Scheme
• Healthcare Scheme
• Employee Assist Scheme

Application closing date: 11th September 2026 5pm 

We review applications on a rolling basis. We reserve the right to close this posting early if we find the right candidate, so early submission is strongly advised.

To apply please submit a supporting statement along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.  Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black or Minoritised backgrounds.

We are not currently able to accept applications if you do not hold permission to work in the UK.

Registered charity no: 1185078

We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.

As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.

This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.

We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.

Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington

Help amplify the achievements and generosity of supporters making a difference to people affected by motor neurone disease (MND).

As a Communications Officer, you will build strong relationships, identify media opportunities and create engaging content across multiple channels to maximise income generation. You'll be confident managing a varied workload, working collaboratively with stakeholders and delivering high-quality communications that make an impact.

This is an excellent opportunity for an experienced communications, PR or media professional who enjoys combining creativity with strong planning and organisational skills. As Communications Officer, you'll help showcase the incredible efforts of fundraisers, donors, partners and supporters, ensuring their stories reach and engage the right audiences.

If you're a proactive Communications Officer who thrives on building connections, developing meaningful content and delivering communications that drive engagement, we'd love to hear from you.

Main Responsibilities

• Develop strong relationships with Income Generation colleagues to support effective communications planning
• Create and deliver communications plans for fundraising campaigns and events across multiple channels
• Identify opportunities to share stories from fundraisers, donors, partners and supporters
• Support large fundraising events with end-to-end communications activity
• Promote supporter stories through regional and national media opportunities
• Provide communications advice and support to internal teams, partners, trusts and donors
• Work with colleagues to develop engaging written, audio and video content
• Identify spokespeople in the Income Generation team and support with training and briefing to represent the Association's work.
• Collaborate with internal communications teams to keep staff informed of fundraising activity

About You

• Experience working in communications, public relations or media
• Excellent written and verbal communication skills
• Experience managing and prioritising multiple tasks to meet deadlines
• Ability to build effective relationships and work collaboratively
• Confidence communicating with a range of internal and external stakeholders
• Creative thinking and the ability to identify engaging storytelling opportunities
• Strong organisational skills and attention to detail
• A positive and supportive team-focused approach

Hybrid working Expectations: 1 day per week office attendance in Northampton

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters. 

Who we are:

Chefs in Schools exists to improve children’s health and futures through improving school food and food literacy.

We work alongside schools and catering teams to transform what children eat every day, particularly in communities facing the greatest barriers to good health. We combine practical support, training, operational expertise and sector influence to help schools serve fresh, nutritious food that children want to eat.

We are ambitious about both impact and scale. We want every child to have access to excellent school food and a real food education, regardless of background.

We are a values-led organisation. We are bold, honest, collaborative, innovative and focused on solutions.

About you and the role

We are looking for an enthusiastic and proactive Fundraising Officer to join our Partnerships and Engagement team. This is a brilliant opportunity to support a broad portfolio across income streams including Trusts and Foundations, Corporate Partnerships, and Major Donors.

You will play a crucial role in our fundraising efforts by leading prospect research to identify new funding opportunities to build a strong pipeline. You will support the Senior Partnership Manager and Philanthropy Manager to grow a portfolio of trusts, corporate partners and philanthropists. You will also be responsible for maintaining the CRM database (Beacon) and administrative tasks. This varied role is perfect for someone who enjoys building relationships and coordinating meaningful supporter engagement opportunities. You will work with colleagues across Chefs in Schools to gather compelling stories and impact data that demonstrate the difference our funders make.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We’re dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.

You will have excellent organisation skills, with good attention to detail and the ability to prioritise a varied workload. You will have strong communication skills and be able to build relationships with a range of internal and external stakeholders.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.

As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities

• Lead prospect research to build a strong pipeline of trusts, corporates and major donors which align with our mission. This includes network mapping to identify existing connections and relationships.

• Act as the CRM champion for fundraising, ensuring all donor interactions and details are accurately recorded and updated.

• Support in developing and maintaining inspiring stewardship and engagement plans for funders and supporters.

• Provide events support; logistics, guestlist management and other duties where required.

• Prepare insightful briefings for the Senior Leadership Team ahead of key funder meetings.

• Work with the communications team to create engaging end of term/ annual reports for key funders and donors.

• Monitor sector trends and newly launched funding rounds to ensure we never miss an opportunity.

• Work with the finance team to process donations and Gift Aid declarations, ensuring thank-yous are sent out promptly.

• Pull regular financial and pipeline reports from the database to assist with team forecasting and planning.

• Provide warm supporter care as the first point of contact for public fundraising inquiries.

• Support the delivery of digital appeals, regular giving, and community fundraising initiatives.

Essential skills & experience

• You have at least 1–2 years of experience in a charity fundraising environment.

• You have interest and belief in our mission, to improve child health through improving food and food education in schools.

• You are an excellent writer and communicator with strong presentation and communication skills.

• You have experience of using CRM software.

• You have strong research skills and experience synthesizing complex information into succinct and accessible copy.

• You are highly organised and can juggle multiple deadlines while maintaining a sharp eye for detail.

• You are a natural relationship builder, comfortable interacting with a diverse range of stakeholders.

• You demonstrate self-motivation, flexibility and the ability to adapt to an ever-changing, growing organisation.

Desirable skills & experience

• Experience using tools like Canva or Mailchimp to create engaging fundraising content.

• Experience in planning and delivering fundraising events.

• Familiarity with fundraising regulations and data protection laws regarding donor privacy.

What success looks like

Within the first 12 to 18 months, success in this role is likely to include a comprehensive knowledge of our existing fundraising model and key funders, taking the lead in prospect research, leading on account management of restaurant partners, small to medium scale fundraising campaigns, and supporting with event organisation. You will also have gained a comprehensive knowledge of the organisational strategy and the wider school food system. 

Our commitment to inclusion

We know that strong candidates may not meet every single requirement listed in this job description.

If this role excites you and you believe you could make a strong contribution to our mission, we would encourage you to apply.

We are committed to building a diverse, equitable and inclusive organisation where people from different backgrounds, experiences and communities can thrive. If you require assistance or reasonable adjustments to our recruitment process please let us know.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you'll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. 

Each question has a 250-word limit. We recommend that you develop your answers offline and copy them in when you're ready, to make sure you don't lose your work if interrupted.

All communication about your application, other than a verbal job offer, will be sent through the Applied platform - please check your Applied account regularly (as well as your spam folder) for updates.

Your answers will go through our sifting process: all answers are anonymised, randomised and then reviewed by a panel of reviewers. A longlist of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

Shortlisted candidates will be invited to an online 30-minute competency based interview, held in the week commencing 7th September. 

Successful candidates will be invited to an in-person second interview at our office in Brixton, London w/c 14th September. The interview overall will take a maximum of one hour.

Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?

Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.

This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.

Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.

That’s where you come in.

Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.

You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.

You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.

We’re looking for someone who combines creative judgement with operational discipline.

You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.

You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.

This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.

You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.

And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.

They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.

If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.