Digital transformation manager jobs in liverpool
Lead the delivery of transformative infrastructure solutions that power conservation.
Digital Delivery Manager
Reference: OCT20252991
Location: Flexible with some travel to Sandy, Bedfordshire, SG19 2DL
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
About the Role
We are seeking an experienced Delivery Manager to lead the successful delivery of complex infrastructure projects within our technology portfolio. Reporting to the Head of Technology: Delivery & Production, you will play a pivotal role in shaping and implementing critical IT infrastructure initiatives that underpin our organisation’s digital transformation.
This is a high-impact role requiring strong leadership, exceptional organisational skills, and the ability to manage multiple priorities in a dynamic environment. You will ensure projects are delivered on time, within scope, and to budget, while maintaining the highest standards of governance and quality.
Key Responsibilities
- End-to-End Delivery: Manage the full lifecycle of infrastructure projects, from initiation through to completion, using appropriate methodologies (Agile, Waterfall, or hybrid).
- Strategic Planning: Define project scope, objectives, and success criteria, ensuring alignment with organisational goals.
- Financial Management: Develop and control project budgets, forecasts, and cost models, ensuring financial accountability and value for money.
- Risk & Issue Management: Proactively identify, assess, and mitigate risks, maintaining robust RAID logs and governance documentation.
- Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, technical teams, and external partners, ensuring clear communication and timely reporting.
- Team Leadership: Matrix-manage multi disciplinary teams, fostering a collaborative, high performance culture.
- Process Improvement: Drive continuous improvement in delivery processes, governance, and reporting standards.
- Compliance & Best Practice: Ensure adherence to organisational policies, industry standards, and regulatory requirements.
About You
We are looking for a confident and adaptable leader with a proven track record in delivering IT infrastructure projects. You will combine technical understanding with strong commercial acumen and the ability to influence at all levels.
Essential Skills & Experience:
- Significant experience delivering infrastructure projects (e.g. network upgrades, cloud adoption, hardware refresh).
- Strong knowledge of IT infrastructure technologies (servers, storage, networking, cloud platforms).
- Demonstrable experience in budget creation and financial control.
- Proficiency in project management methodologies (Agile, Waterfall, PRINCE2).
- Excellent stakeholder management and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
Desirable:
- Professional certifications such as PRINCE2, AgilePM, or PMP.
- Experience in process development and governance frameworks.
- Familiarity with tools such as MS Project, Jira, Miro, Power BI and Office365.
Why Join Us?
At the RSPB, we believe in making a difference not just for nature, but for people too. You’ll join a passionate, purpose driven organisation where your work directly supports our mission to create a world richer in nature. Our teams are collaborative, supportive, and committed to innovation. Here, your expertise will help deliver technology solutions that enable real change.
What We Offer
- A supportive and inclusive working environment.
- Opportunities for professional development and career progression.
- Flexible working arrangements to support work-life balance.
- A chance to contribute to projects that truly matter.
Ready to make an impact? Apply today and help us deliver the technology that powers conservation.
Closing date: 23:59, Mon, 10th Nov 2025
We are looking to conduct interviews for this position from the 17th November.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Contact us to discuss any additional support you may need to complete your application.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.
 
                                
 
                    Project Manager | Interim | £400 - £500 per day (Inside IR35) London | 3 Months + | Remote
For a global healthcare organisation undergoing digital transformation, we're recruiting an interim Project Manager for at least 3-months. Reporting to the Director of Data and Digital Transformation, this role will lead on several digital transformation projects at various stages of project life cycle. This role will partner with teams across the business and other Project Managers, the Product team, BI team, and IT teams, as well as the Governance and operations divisions to drive the organisation forward on its journey to improve and enable change.
What you'll be doing:
- Leading a range of in-flight projects (various stages of project life cycle) across digital, data and technology clusters including business change, IT systems/products, and improvements to current platforms
- Management of all project elements including budget management, requirements gathering, implementation planning, impact assessments, risk mitigation and benefits management
- Project reporting, including presenting to project boards and senior stakeholders
- Efficiently picking up in-flight projects as well as initiation of newly defined projects, acting as the interface between the business and technology teams - gaining buy-in from stakeholders
- Coordinate weekly updates of project action logs, status reports, risks, and issues and track and report on project performance to senior stakeholders and Board
- Maintain benefits realisation and tracking register, and run project scoping, requirements and lessons learnt workshops
What you'll offer us:
- Proven track-record of delivering IT, Digital or transformation projects
- Proven track-record of leading and managing multiple projects at the same time, with varying degrees of complexity and time frames
- End-to-end project management from planning, executing, monitoring / controlling and closing
- Experience of leading Tender and Request for Proposal bids for vendor selection
- Prince2 or other methodology
- Ideally experience from NHS or other healthcare environments
- MS 365 Suite, MS Planner P3 experience
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Buglife
Director of Transformation
Location: Flexible within the UK
Salary: c£78,000
Contract: 2-year fixed term
Are you a bold, strategic leader ready to drive transformational change for one of the UK’s most impactful conservation charities?
Buglife is the only organisation in Europe dedicated to the conservation of all invertebrates. As they enter a pivotal phase of growth and innovation, Buglife is seeking a Director of Transformation to co-lead their organisation into a new era of impact, influence, and operational excellence.
About the Role
In a dual-leadership model alongside the Director of Conservation, you will define and deliver a Transformational Change Programme that amplifies Buglife’s mission: securing a thriving future for invertebrates as part of nature’s recovery.
You’ll lead strategic initiatives across systems, people, and processes, shaping a roadmap for sustainable growth and innovation. From organisational design to digital transformation, you’ll be the catalyst for change — building capability, cohesion, and resilience across Buglife.
Key Responsibilities
- Lead discovery and strategic direction, assessing internal operations and external opportunities.
- Develop and deliver a transformation roadmap with measurable impact.
- Inspire and manage cross-functional teams including Finance, HR, Communications, Fundraising and Engagement.
- Champion inclusive leadership, emotional intelligence, and organisational cohesion.
- Shape Buglife’s global growth strategy and explore new funding models.
- Overhaul systems and processes to create a more agile, integrated organisation.
What You’ll Bring
- Proven expertise in transformational leadership, business model innovation, and strategic planning.
- Experience engaging Boards and senior stakeholders with clarity and influence.
- Deep understanding of change management methodologies and programme delivery.
- Commercial acumen and entrepreneurial mindset.
- Strong emotional intelligence and collaborative leadership style.
Desirable: Experience in conservation, environmental or science-led sectors; familiarity with digital transformation and international experience or perspective on scaling impact globally.
Why Buglife?
Buglife is a passionate, science-led charity making a real difference for biodiversity. You’ll be joining at a time of exciting change, with the opportunity to shape the organisation’s future and scale its impact globally. Buglife offers a collaborative culture, flexible working, and a chance to lead with purpose.
Ready to lead transformational change for nature’s smallest heroes?
Apply now and help Buglife build a future where invertebrates thrive. 
We are partnering with GatenbySanderson on this recruitment. For more information and how to apply, please click on the button below.
Closing date: 28 November 2025
GatenbySanderson Interviews: 8 – 12 December 2025
Buglife Interviews: 6 – 15 January 2026
Buglife is committed to equality, diversity and inclusion. We particularly welcome applications from underrepresented groups in the environmental sector, including people from global majority backgrounds, people with disabilities, and LGBTQ+ communities.
Saving the small things that run the planet
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Partnerships Manager: Changemakers, you’ll lead the team that supports HOST’s global community of hosted partners (HPs). You’ll oversee all Community Support activity, ensuring partners receive the clear, responsive, and values-led service that enables them to focus on making change happen.
This role sits at the heart of the Partnership Management Circle. You’ll manage a small, high-performing team of Community Support Leads, coordinate cross-team development projects, and ensure that systems, processes, and communications evolve in step with the growing needs of our hosted partners.
Core Responsibilities
1. Leadership and Management
- 
	Line manage the Community Support Team, providing coaching, direction, and performance feedback. 
- 
	Oversee delivery of all Community Support activities, ensuring consistency, quality, and alignment with HOST’s mission and tone of voice. 
- 
	Coordinate cross-team projects that strengthen HOST’s service offer and internal collaboration. 
2. Hosted Partner Experience and Development
- 
	Lead the design and delivery of the Hosted Partner Journey, from onboarding to exit. 
- 
	Oversee the production of guides, FAQs, and templates that improve hosted partner understanding and experience. 
- 
	Manage complex partner queries and ensure appropriate resolution in collaboration with Legal, Finance, and Operations. 
 
3. Systems, Processes, and SOPs
- 
	Develop and maintain all Community Support SOPs. 
- 
	Support the development and testing of HOSTHub features relevant to Project Hosting. 
- 
	Work with the Tech and Operations teams to improve efficiency and automation. 
 
4. Risk and Compliance
- 
	Lead risk identification, screening, and management for Hosted Partners. 
- 
	Work closely with the Legal Circle on legal requests, contract amendments, and risk escalations. 
- 
	Maintain accurate documentation of risk assessments and resolutions. 
 
5. Pricing, Performance and Development
- 
	Set and manage pricing within the approved HOST fee range. 
- 
	Track and analyse key performance indicators (KPIs) with support from the Data Analyst. 
- 
	Lead annual Project Hosting service reviews and contribute to continuous improvement. 
 
6. Collaboration and Communications
- 
	Work with Communications to deliver partner-facing materials, including the Project Hosting Bulletin. 
- 
	Ensure all partner resources reflect HOST’s empowering, expert, and empathetic tone. 
Required Experience
- 
	5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO. 
- 
	3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures. 
- 
	2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management. 
- 
	Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms). 
- 
	Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues. 
- 
	Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency. 
- 
	Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements. 
- 
	Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications. 
- 
	Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams. 
- 
	Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills. 
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
This is an exciting new role in an existing, hard working and successful team which is pivotal to the successful delivery of our technology change portfolio.
This role will see you leading and delivering technology change initiatives including supporting complex programmes, projects and small works and ensuring successful outcomes that align with our business objectives.
Working on a wide variety of projects and collaborating with internal and external stakeholders at all levels, this role requires strong project management, stakeholder management and communication skills. You will be experienced at end to end management of projects and working with the customer at the heart of all that you do, ensuring partnership and collaboration across functions and focusing on a positive customer journey.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Head of Technology Change, key responsibilities will include:
- Lead and manage the full lifecycle of technology change aligned with the Solution Delivery Lifecycle
- Utilise a blend of agile and traditional methodologies to improve the quality, speed and customer satisfaction of technology change whilst ensuring appropriate governance structure and controls are in place
- Effectively manage and co-ordinate multi-disciplinary delivery teams ensuring clear roles and responsibilities
- Build and maintain strong relationships with the Transformation Office and key stakeholders including business sponsors, project team members, technical teams and vendors
- Develop and implement change management plans to minimise disruption and maximise user adoption
Your contractual location of work will be your home. You will be expected to travel in the course of your work including semi regularly to our London Haig House office. You will be contracted to your home address, where you will be expected to work when not travelling.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Date(s): virtual interviews staring week commencing 10th November
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Finance, FJ and Operations Director
Lead the transformation of finance
IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO
Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.
About the role
As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.
This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.
Your Impact
• Shape and deliver CFG’s Finance Journey strategy across the organisation
• Lead cross-functional teams to elevate performance and maturity
• Represent CFG to media, government, partners, and sector bodies
• Inspire a mindset shift across the finance community—from operational to transformational
• Support income generation through strategic partnerships and product development
Key Responsibilities
Strategic Leadership
• Champion a culture of learning, inclusion, and continuous improvement
• Contribute to CFG’s strategic planning and organisational development
• Provide strategic leadership across the organisation and support the board
Operational Oversight
• Lead finance, governance, HR, digital/IT, and business development teams
• Deliver robust financial analysis, reporting, and resource planning
• Ensure CFG’s finance function meets evolving business needs
Finance Journey Integration
• Embed the Finance Journey ethos across CFG’s products, services, and internal practices
• Collaborate with communications, learning, and membership teams
• Shape new offerings—training, events, assessments, leadership programmes
Stakeholder Engagement
• Build relationships with sector experts, partners, and members
• Represent CFG in forums, steering groups, and collaborative initiatives
• Share your expertise and catalyse sector-wide transformation
Internal Collaboration
• Work closely with Co-CEOs and the Director for Engagement
• Champion joined-up leadership, planning, and performance monitoring
• Foster a culture of inclusion, learning, and innovation
Location & Flexibility
• Remote-first: work from home or a suitable location near you
• Quarterly staff away days and ad hoc in-person events (travel costs covered)
Relationships
• Reports to Co-CEO
• Member of the Leadership Team
• Manages business development, HR, and digital teams
About CFG
Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.
________________________________________
Ready to lead a movement that’s changing the face of charity finance?
Apply now and be the catalyst for sector-wide transformation.
How to Apply
If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Benefits of working at CFG
- 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time).
- An extra three days' leave for the office Christmas closure.
- Wellbeing closures where the whole organisation takes a break.
- Time off for personal health appointments.
- Hybrid and remote flexible working options.
- Four paid volunteering days every year.
- Health cash plan via HSF.
- Enhanced sick pay, as well as enhanced parental and adoption leave policies.
- Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences.
- Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%.
- Access to interest-free employee loans or salary advances.
CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you.
Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.
CFG is a charity that supports all charities to make the biggest difference possible. We do this by supporting them to make the most of their money.
 
                    The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
- 
	Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 
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	Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 
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	Ensure all onboarding documentation, contracts, and systems are completed accurately. 
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	Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 
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	Track onboarding milestones and ensure timely transitions from application to full hosting. 
2. Hosted Partner Journey Development
- 
	Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 
- 
	Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 
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	Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 
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	Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 
3. Partner Communication and Engagement
- 
	Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 
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	Ensure partners have access to the right guidance, templates, and training resources. 
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	Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 
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	Contribute to the Project Hosting Bulletin and updates for new HPs. 
4. Documentation, SOPs, and Training
- 
	Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 
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	Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 
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	Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 
5. Risk Identification and Escalation
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	Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 
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	Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 
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	Maintain accurate documentation of risk assessments and onboarding decisions. 
6. Collaboration and Service Improvement
- 
	Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 
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	Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 
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	Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 
7. Growth and Learning Areas (Development Focus)
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	Develop leadership in onboarding design and service improvement. 
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	Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 
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	Support the Partnerships Circle in developing standardised partner support materials. 
Required Experience
- 
	3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 
- 
	Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 
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	Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 
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	2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 
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	Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 
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	Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 
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	Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 
- 
	Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 
- 
	Experience handling compliance checks, screening, or due diligence processes is highly desirable. 
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	Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join MSI UK as a Lead Analytics Engineer and make a real impact with your skills.
Are you ready to lead transformative analytics in a mission-driven organisation? At MSI Reproductive Choices UK, we’re looking for a Lead Analytics Engineer to shape the future of data-driven decision-making in one of the world’s leading providers of sexual and reproductive healthcare.
Hours: Full time, 35 hours per week
Contract: Permanent
Salary: £58,969.32 - £64,866.26 (Depending on experience)
The Role
As Lead Analytics Engineer, you’ll:
- Design and deliver impactful analytics solutions using Power BI and Azure Analysis Services.
- Lead a team of analytics professionals, mentoring and setting best practices.
- Introduce machine learning and AI to support predictive insights.
- Collaborate with stakeholders to drive data-informed decisions across the organisation.
What You’ll Bring
- Proven experience in analytics, BI, or data science with both hands-on technical delivery and leadership responsibilities.
- Expertise in Power BI, SQL, and semantic modelling.
- Experience applying ML / AI techniques (e.g., predictive modelling, NLP) to real-world problems.
- Excellent communication skills and a passion for mentoring.
- A degree in a relevant field or equivalent experience;
- Relevant certifications in Power BI, Azure, or data science are a plus.
What We Offer – More Than Just a Job
We support your wellbeing, growth, and work-life balance with a range of benefits:
Financial Benefits
- Competitive salary with clear progression
- Up to 5% employer pension contribution
- Blue Light Card discounts
Health & Wellbeing
- 24/7 Employee Assistance Programme
- GP consultations via Doctor Line
- On-site Mental Health First Aiders
Work-Life Balance
- Bank holidays and weekends off
- Birthday bonus day off
- Family-friendly policies
Career Development
- Training and development
- Accredited apprenticeship opportunities
- Clear career progression routes
Ready to lead with data? Apply now and drive meaningful change.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
 
                                


 
                    The client requests no contact from agencies or media sales.
 
                 
                 
                 
                 
                 
                 
                         
                         
                         
                        