Digital transformation manager jobs in Liverpool
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Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
Thank you!
Job Title:
Head of Retail
Reporting To:
Director of Operations & People
Salary:
£50,000 per annum (pro rata)
Hours:
37.5 hours per week
Part-time / flexible working arrangements will be considered
Duration:
Fixed Term – 6 months
Location:
Alder Hey Children’s Charity (Old Swan & Huyton shops), Liverpool
Job Purpose
The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children’s Charity’s retail operation during a six-month period of strategic development.
Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity’s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement.
The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children’s Charity.
This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity’s long-term income growth and sustainability.
Main Duties / Tasks
Strategic Review and Development
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Lead a comprehensive strategic review of Alder Hey Children’s Charity’s retail operations, including shop performance, operational structure, systems and processes
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Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement
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Benchmark retail performance against charity sector best practice and comparable retail operations
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Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth
Retail Performance and Commercial Insight
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Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio
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Identify opportunities to improve profitability, operational efficiency and customer experience
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Review pricing, merchandising, stock management and donation processes to optimise retail income
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Provide clear insights and reporting to inform strategic decision-making by the senior leadership team
Operational Improvement
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Review existing retail processes, structures and ways of working to identify improvements
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Introduce practical operational improvements during the contract period where appropriate
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Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards
Future Growth Opportunities
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Identify opportunities for growth, innovation or diversification, including new retail formats or channels
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Assess opportunities to strengthen community engagement and donation generation
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Support development of a longer-term retail strategy aligned to wider income generation ambitions
Leadership and Collaboration
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Provide leadership and support to the retail team, fostering a positive and collaborative culture
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Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy
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Build strong relationships with volunteers, supporters and key stakeholders
Reporting and Strategic Recommendations
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Provide regular updates to senior leadership on findings, opportunities and progress
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Deliver a final strategic report with key findings, recommendations and a clear action plan
Other Duties
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Act as an ambassador for Alder Hey Children’s Charity in line with organisational values
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Contribute positively as part of the wider team, including supporting fundraising events where required
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Undertake any other reasonable duties as requested by your line manager
Person Specification
Qualifications, Knowledge and Experience
Essential:
-
Significant experience in retail leadership, ideally within a multi-site or charity retail environment
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Proven experience delivering retail strategies that drive income growth
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Experience managing budgets and financial performance
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Experience leading and developing teams, including volunteers
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Strong understanding of retail operations (stock, merchandising, customer experience)
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Experience analysing performance data to inform decision-making
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Experience working within charity retail
Desirable:
-
Experience reviewing or transforming retail operations
-
Experience developing ecommerce or digital retail channels
Skills and Attributes
Essential:
-
Commitment to equality, diversity and collaborative working
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Excellent communication skills (written and verbal)
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Strong relationship-building skills
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Ability to analyse data and inform strategic decisions
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Self-motivated with a positive attitude in a fast-paced environment
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Strong organisational skills with ability to adapt to changing priorities
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Ability to work both independently and as part of a team
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Understanding of confidentiality and data protection requirements
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Strong IT skills, including Microsoft packages
Additional Requirements
Essential:
-
Strong interest in working for a children’s health charity
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Commitment to the values of Alder Hey Children’s Charity
-
Willingness to support wider charity activities
Desirable:
-
Willingness to occasionally work outside normal office hours
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other.
Passion
We are passionate about what we do and why we do it. We inspire others and grow together.
Magic
We are creative, fun and child-led. We create special moments and go the extra mile for our patients.
Additional Information
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community.
We are committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Payroll & Systems - Location
Remote working (home-based with occasional travel to Bristol)
Head of Payroll & Systems – About the Role
Join Hft at a pivotal moment as we move to our transformation phase. We’re looking for a senior leader to bring together payroll, systems, data and administration into a connected, high-performing service driving efficiency, insight, and better outcomes for colleagues and the people we support.
Head of Payroll and Systems - Benefits
- £65,000 per annum
- The People's Pension 3% employer / 5% employee contribution
- Life assurance 3x salary from day one
- 25 days holiday plus 8 bank holidays
- Free independent mortgage advice
- TELUS Health EAP
- Aviva DigiCare+ digital GP, annual health check and nutritional consultations
- Medicash health cash plan covering optical, dental and more
- Up to 25% off at 3,500+ gyms via My Gym
- Specsavers eyecare vouchers for screen users
- Blue Light Card eligible
Head of Payroll and Systems - Your Responsibilities
- Lead teams across Payroll, Systems, Data and Administration
- Oversee complex payroll operations (accuracy, compliance, improvement)
- Integrate and optimise HR systems (HRIS, ATS, LMS)
- Develop people data, reporting and insights
- Partner with senior stakeholders to support organisational decision-making
About You
- Proven experience leading multi-functional teams
- Strong background in payroll and HR systems
- Data-driven with the ability to generate meaningful insights
- Experienced in change and transformation
- Collaborative, resilient and stakeholder-focused
Why Join Hft?
At Hft, we support learning disabled adults to live the best life possible.
We are:
- Purpose-led organisation with real impact
- Supportive, collaborative culture
- Opportunity to shape and improve, not maintain
- Flexible, home-based working
Apply today to be part of a leadership team driving meaningful change across the communities we serve.
We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Registered Charity
More than 1000
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.
