3 Digital transformation manager jobs in Liverpool
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We’re looking for an Associate Director of Digital Product & Experience to join the Stroke Association at an exciting point in their development.
This is a brand-new position within the charity, leading the digital product and experience capability and helping build more user-centred, accessible and evidence-led ways of working across the organisation.
You’ll shape how Stroke Association designs and continually improves digital products, journeys and services for people affected by stroke, supporters, volunteers and colleagues – using digital to help them extend their reach and influence, deepen engagement and grow income so that they can achieve greater impact for people affected by stroke.
As part of the Senior Leadership Team, you’ll work with Executive Directors and alongside senior leaders across the organisation to shape priorities, enable delivery and translate strategy into meaningful digital experiences.
You’ll work particularly closely with Associate Directors for Technology, Knowledge & Insight and Marketing & Communications. Success will depend on your ability to connect expertise, build strong relationships and enable multidisciplinary teams to work together around shared outcomes.
What you’ll do
You’ll provide strategic and practical leadership for our digital product and experience capability, creating the conditions for brilliant, user-centred digital experiences and building our organisational capability to design around the needs of our users.
You will:
- Set the direction for digital product and experience, ensuring our approach is grounded in user need, evidence and the outcomes we want to achieve – including greater reach, influence, engagement and income.
- Create more coherent and joined-up digital experiences, shaping products, journeys and services that work together and make it easier for people to find, access and engage with what they need from us.
- Champion user research, service design and inclusive design, ensuring accessibility and the diverse needs and experiences of people affected by stroke are embedded throughout our approach.
- Lead and enable multidisciplinary teams, bringing together product, technology, insight, marketing, communications and other expertise to solve problems and deliver shared outcomes.
- Build experimentation, testing and learning into how we work, using evidence, analytics, user feedback and performance data to test assumptions, learn quickly and continuously optimise our digital experiences.
- Strengthen our digital marketing and discoverability, using search, analytics and digital marketing insight to understand behaviour, improve journeys and help more people find and engage with us.
- Build organisational capability in user-centred ways of working, helping colleagues across the Stroke Association develop the confidence, skills and approaches to understand user needs and translate them into better experiences.
- Shape priorities and investment, using insight and evidence to help us make good choices about where digital product and experience can make the greatest difference.
- Explore emerging digital opportunities, helping the organisation understand where new technologies and approaches can genuinely improve experience and increase our impact.
- Lead and develop people, creating an environment of trust, curiosity, collaboration, experimentation and accountability.
About you
You’ll be an experienced digital product and experience leader who combines strong professional expertise with the ability to operate strategically and practically across a complex organisation.
You’ll bring:
- Significant experience of leading digital product, digital experience or related capability at a senior level across multiple products, journeys or services.
- Strong knowledge and practical experience of product management, user research, user-centred and service design, and translating user insight into improved experiences.
- A strong understanding of digital accessibility and inclusive design, with experience of embedding accessibility throughout product and service development.
- Experience of leading and enabling multidisciplinary teams, bringing together different professional disciplines around user needs and shared outcomes.
- Experience of experimentation, testing and continuous optimisation, using data, analytics, research and user feedback to learn and improve.
- A good understanding of digital marketing, search and analytics, and how these contribute to effective end-to-end digital experiences.
- Experience of building organisational capability, helping teams adopt more user-centred, evidence-led and iterative ways of working.
- The ability to make choices and prioritise effectively across competing needs, using evidence and organisational outcomes to guide decisions.
- The credibility and communication skills to influence at senior and executive level while building trusted, collaborative relationships across an organisation.
- A relational and inclusive leadership style, with the curiosity and judgement to challenge constructively, enable others and create the conditions for people to do their best work.
You don’t need to have worked in the charity sector before. What matters is your ability to bring your expertise into a purpose-led organisation, understand our context and share our ambition to create a world where there are fewer strokes and everyone affected by stroke gets the help they need.
What we offer
- Salary: £73,000, plus London weighting depending on postcode
- Contract: Permanent
- Location: Home-based, with semi-regular travel for team and Senior Leadership meetings and other organisational activity across the UK
- Closing date: 26 September
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
This is a unique opportunity to lead fundraising for a charity at the cusp of substantial growth, with an exceptional track record of recent fundraising success, an engaged base of supporters and significant untapped potential across multiple channels.
Overview
As Director of Fundraising and Development for Plum Village UK, you will provide strategic leadership of the charity’s fundraising at this critical juncture. Building on the successful campaigns that brought our new Being Peace Practice Centre into being, you will lead the development of a sustainable, diversified fundraising operation across donor stewardship, trusts and foundations, regular giving, legacies, and partnerships, to deepen relationships of trust and gratitude with our supporters.
This role is ideal for a fundraising leader, whether from a career fundraising background or another field, who brings strategic capability alongside deep alignment with the Plum Village tradition, where fundraising itself becomes a form of engaged practice in service of mindfulness and community transformation.
Fundraising in the Plum Village tradition is fundamentally relational. It is not a matter of extracting income from a base of supporters, but of deepening the relationships of trust, gratitude and shared purpose with those who make our work possible, in ways that embody the values of the tradition. Done well, fundraising is itself a form of engaged practice. The Director will be expected to lead the function in this spirit.
The role comes with a high level of strategic ownership. An initial fundraising strategy has been developed and shared with trustees, providing a framework of priority channels, governance arrangements and resourcing for the next phase. The new Director will inherit this as a starting frame, and will then be empowered and expected to develop, refine and bring forward a fundraising strategy on their own authority, working closely with the Lead Trustee for Fundraising and presenting proposals to the board as appropriate. The role also carries operational ownership of the fundraising mechanics, including the choice and management of supporting systems, databases and tools.
Key Responsibilities
Strategic leadership of fundraising
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Lead PVUK's fundraising strategy, developing and refining the strategic direction, and presenting proposals to the Board for approval and resourcing.
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Set, monitor, and report on fundraising targets across all income channels, in agreement with the Lead Trustee for Fundraising and the Board.
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Provide regular substantive updates on fundraising at quarterly board meetings, working with the Lead Trustee on the preparation of board-level reporting.
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Bring forward analysis and proposals to support the Board in setting wider strategic priorities, including realistic income potential by channel and the investment required to secure it.
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Identify and manage risk in the fundraising portfolio, including channel concentration, donor over-reliance, and the sustainability of resourcing.
Donor stewardship and relationship development
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Lead the stewardship of PVUK’s existing donors, lenders, and supporters with the depth of care that this base deserves, recognising it as the most precious resource of the fundraising function.
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Cultivate and deepen relationships with major donors, including through personal contact, site visits, and tailored communication of impact.
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Work with the Chair of Trustees, the Centre Director, and other senior figures on key relationships that require their involvement.
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Steward the friendly lender base throughout the lifetime of their loans, maintaining trust and keeping them informed of the charity’s progress.
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Build and maintain a culture of gratitude and recognition that appropriately honours the contributions of all supporters.
Income channel development
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Lead delivery and growth across PVUK’s priority fundraising channels: donor stewardship, trust and foundation fundraising, regular giving, legacies and Gifts in Wills, and partnerships with values-aligned organisations and networks.
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Develop trust and foundation fundraising as a substantial new income stream, including scoping aligned funders, building peer-to-peer introductions, constructing tailored funding propositions, and overseeing high-quality application writing and reporting.
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Design and grow a regular giving programme that converts members, retreatants and supporters into ongoing monthly donors.
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Develop a structured legacy and Gifts in Wills programme that normalises legacy giving across PVUK’s communications and supports those who wish to leave a Gift in their Will.
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Develop partnerships with values-aligned organisations and networks where these support both income generation and the wider reach of PVUK’s work, in close consultation with monastics and trustees.
Operations, systems and budget ownership
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Own the operational mechanics of fundraising for PVUK, including the choice, configuration and ongoing management of databases, donor management systems, online giving platforms, and integration with communications tools.
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Manage the fundraising budget, including a discretionary supplementary budget for consultancy, training, materials creation, contracted support and light administrative resource, deployed at the Director’s judgement to develop the function effectively.
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Maintain accurate, GDPR-compliant supporter records and ensure sound data practices throughout the fundraising operation.
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Provide accurate financial reporting on fundraising performance, working with PVUK’s finance function and external accountants as required.
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Make the case for additional resourcing where evidence of need supports it, including the possible recruitment of a Fundraising Officer in due course.
Communications and storytelling
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Lead the development of compelling fundraising narratives that authentically convey the work of PVUK and the Being Peace Centre to multiple audiences, including major donors, institutional funders, individual supporters and the wider public.
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Work closely with the PVUK Communications team on the integration of fundraising communications with the wider communications strategy.
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Commission and oversee the production of fundraising materials, including written content, graphic design, video and digital assets, drawing on contracted specialists where appropriate.
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Ensure that all fundraising messaging about the Being Peace Practice Centre is agreed with the Centre Director before publication.
Working partnerships across PVUK
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Work in close partnership with the Centre Director on all matters relating to Being Peace, with agreed ways of working on messaging, external representation, and any programming commitments made to funders.
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Work with the Lead Trustee for Fundraising as primary day-to-day point of contact at board level, supporting the Lead Trustee to hold strategic oversight of fundraising on behalf of the Board.
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Work with colleagues across PVUK’s communications, dharma programming, sangha-building and partnership functions, with these working relationships developing naturally in the first months of the role.
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Draw on external advisors and specialists as needed for support and assurance, both in technical fundraising disciplines and in sector-specific knowledge.
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Engage volunteer capacity from within the community where this can valuably supplement the fundraising operation.
Registered Charity
11 - 20
We build mindful communities in the UK inspired by the teachings of ‘Father of Mindfulness’ Thich Nhat Hanh.
Thank you!
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focuses specifically on providing excellent financial services in a Christ-centred way.
About the Role
As the Finance Co-ordinator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to finance. As a key member of the team, you will be the primary user of many existing processes, and will be the key person in implementing new systems we are planning to enable us to be more efficient. You thrive on knowing you are using both your numerical and organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
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Welcome from the Operations Director
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How this role fits into the wider YLI and Operations Team
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Full Job Description and Person Specification
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Details of how to apply online (application form)
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Deadline and interview dates
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YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs
Accessibility & Support
We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence at the email in our application pack, and we will be happy to support you.
We care about your data privacy - to find out more please visit our website to view our Privacy Policy.
Registered Charity
51 - 100
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.