Direct Marketing Executive Jobs

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

This exciting new role is an opportunity to be a strategic leader at the forefront of social and economic research, developing IES’s research on employment, skills and education policy, to achieve tangible impact on employment policy and practice. 

Due to growth in our public policy research, we are recruiting to a new senior leadership role to support our Director of Public Policy and Research to co-lead our multi-million pound programme of research across employment policy collaboratively ensuring it is delivered effectively and to clients’ satisfaction. The postholder will be a credible and experienced researcher, motivated to support our team of policy researchers across the full breadth of our work and will play a critical leadership role in supporting and managing the policy research team. They will support and delegate for the Director of public policy in building, developing and managing a broad array of client and partner relationships across policy areas. They will be a representative and advocate for IES policy research, able to disseminate and influence across the themes we cover.

The postholder will also play a leadership role in developing the Institute more widely, leading strategic projects to build our capacity and capability, facilitating others to do likewise. They will be able to engage and motivate staff and capable of clear and transparent decision-making. Alongside, they will grow and develop their own programme of employment policy research.

In particular, the role involves:

Research development and thought leadership

■ Generating substantial, annual income for self and others;

■ Becoming a known thought leader for the IES portfolio, regularly disseminating and advising IES clients and policymakers, to increase IES’s profile;

■ Managing and directing significant projects consistently to an excellent standard, achieving client satisfaction and maintaining client relationships to build potential for further work;

■ Advocating for high quality research and evaluation to build the evidence for what works in improving employment outcomes;

■ Being a conduit for IES values within IES and in the external context;

■ Developing and maintaining effective links with existing and potential clients and partners, monitoring market trends, identifying new opportunities for IES, and proactively suggesting new lines of work for us;

■ Promoting evidence-based policy and practice to lead towards sustainable improvements in public policy.

Internal leadership and development

■ Co-develop the policy business plan with the Director of Policy Research and support the delivery of the Institute’s annual business plan;

■ Play a leading role in operational management meetings and chairing other internal meetings, particularly related to effective project and programme delivery;

■ Be effective in directing and managing a programme of research, being a role model for excellent project delivery and client relationship management;

■ Leading researcher development through effective line management of senior and principal researchers and supporting the development of early careers researchers through project work and L&D sessions.

■ Strong capabilities in risk management and mitigation, identifying emergent issues and able to intervene early and effectively to control these;

■ Play a leading role in the development of the IES policy research programme, encouraging a culture of leadership and support across our team;

■ Lead continuous improvement activity, engaging staff to realise improvements in their own and the institute’s practice;

■ Be committed to equity, diversity and inclusion, encouraging all staff at IES to achieve their best;

■ Other duties as required by institute directors.

What we are looking for

The successful candidate will have leadership potential, be a highly skilled, credible researcher, known for subject expertise related to employment matters. They will have a strong understanding of high quality and robust programme delivery to time and budget and be able to mentor and coach others to achieve the same. In addition, successful candidates will possess the following:

■ Capability to co-lead and co-deliver a multi-million pound programme of research related to public policy research.

■ Commercial awareness and business acumen, with understanding of working styles within a small, charitable business.

■ Proven track record of generating substantial portfolio of income, to build work portfolio for self and others.

■ Experience in effectively managing and developing people for high performance and a focus on professional growth for self and others.

■ Exceptional self-organisational and presentational skills, with the ability to lead a programme of work, direct projects and support teams to work well with clients.

■ Excellent written and verbal communication skills, with the ability to represent a range of employment topics and convey complex concepts and findings accessibly to a variety of different audiences, including policymakers, the media and the wider public. 

■ The skills and expertise to develop new income, and/or to lead high quality bids, with aspects of innovation within commissioned briefs to ensure IES is a preferred supplier.

■ A track record of research related to a detailed understanding of UK employment and social policy.

■ Demonstrable research capability, and understanding of methods and implications for reliability of findings.

■ Excellent academic qualifications in social sciences or related field or evidence of equivalent experience.

Working at IES

We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way. We would expect the postholder to be prepared to travel to Brighton or London for group meetings on occasion.

Salary: will be within a range of £70,000-£72,000 (full time equivalent) based on skills and experience. 

To view our full range of benefits, please see the IES benefits guide.

IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).

Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.

Because of the nature of our work, appointments will be subject to a report from the Disclosure and Barring Service (DBS) or Disclosure Scotland.

The Institute for Employment Studies is a registered charity (no. 258390). IES strives to be an equal opportunities employer.

Job title: Programme Administrator x 2

Term: One full time, permanent / one full time, one-year fixed term contract with option to extend

Salary: £29,120

Location: Victoria, London – hybrid (working one to three days in the office each week)

Closing date: 12 noon, Monday 9 December 2024

Interviews: 16 and 17 December 2024 (held online)

NHS Providers’ development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional programme administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.

This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.
 

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

With a history spanning over 100 years, Cruelty Free International has achieved so much. Bringing the issue of animal testing to public attention with our dynamic and determined approach, we have inspired generations of politicians, decision-makers, and compassionate people to make a difference for animals.

As the problem has grown, we have stepped up to meet the challenge across the world, placing the issue on the global agenda for the first time.

Our dedicated team are experts in their fields, combining award-winning campaigning, political lobbying, pioneering investigations, scientific and legal expertise, and corporate responsibility.

Educating, challenging, and inspiring others across the globe to respect and protect animals, we investigate and expose the reality of life for animals in laboratories, challenge decision-makers to make a positive difference, and champion better science and cruelty free living.

Our Leaping Bunny programme is the globally recognised cruelty free approval for cosmetics, personal care, household, and cleaning products - known as the best assurance there is that a brand has made a genuine commitment to ending animal testing.

More than 1,000 brands across the globe hold Leaping Bunny approval, providing real choice for ethical consumers who want to identify and buy cruelty free products.

Widely respected as an authority on animal testing issues, we are frequently called on by governments, the media, corporations and official bodies for advice or expert opinion.

We work professionally, building relationships with politicians, business leaders and officials, driving change around the globe to make a difference for animals.

We are looking for a skilled project manager and technical advisor, with a proven ability to work with external stakeholders, you will work in support of the Technical Manager to manage the technical aspects of Leaping Bunny and other organisational programmes. You will have excellent administrative skills gained in a customer-facing environment, including the ability to deal with multiple complex enquiries in a calm manner.

From the provision of technical advice and guidance to existing members and prospective new joiners, to supporting complex third-party supply chains; your meticulous approach, eye for detail and flexibility will help advance the organisation’s Vision, Mission, and Values.

You will act as a main point of contact for all Leaping Bunny technical enquiries and other potential new programmes, and in doing so, you will enjoy dealing with a wide and diverse range of people mainly via phone/email/video calls.

Your energy, commitment and experience will help propel the department and organisation successfully forward; and in doing so, you will help end testing on animals worldwide.

Key responsibilities:

1. Working in support of the SBP Technical Manager, manage all Leaping Bunny and other programmes’ technical enquiries promptly and accurately, ensuring all information is data captured and fulfilled appropriately, accurately, and promptly.

2. In support of the SBP Technical Manager, be responsible for the day-to-day management of animal testing assessments.

3. Working in support of the SBP Technical Manager, provide technical information and advice to companies seeking      corporate membership of the Leaping Bunny and other programmes, and to organisations that form supply chains of Leaping Bunny licensees.

4. Carry out applicable regulatory and industry research related to animal testing and the Leaping Bunny Programme.

5. Work collaboratively with the other departments of Cruelty Free International.

6. Build relationships with current corporate partners, supporting their CSR goals.

7. Identify and resolve policy and technical issues within Leaping Bunny and potential new programmes.

8. Provide technical information and advice to other animal protection groups internationally who are licenced to operate Leaping Bunny, ensuring the consistent application of standards and procedures.

9. Work in support of the SBP Technical Manager to develop new licensing programmes for different market sectors as required.

10.Maintain best practice surrounding customer care and data protection and ensure compliance with relevant information legislation such as GDPR.

11. At the request of the SBP Technical Manager or other senior management, support the work of the organisation by undertaking any other appropriate tasks.

Personal Specification Personal attributes needed for this role are:

A positive and flexible approach to work.  

Excellent interpersonal skills, including the ability to build and maintain positive and productive relationships with key stakeholders, decision makers and colleagues.

Excellent written communication skills across a broad range of channels.

Ability to strictly maintain agreed technical messaging protocols and to use one’s own initiative and common sense as required.

Excellent organisational skills with the ability to prioritise workloads and work to multiple deadlines.

The ability to take instructions and to work well within a team and with colleagues in different disciplines across the organisation. • Willingness to work un-sociable hours when required to get the job done.

Proven commitment to animal protection including the aims and objectives of Cruelty Free International and group of companies.

Experience/Knowledge:

At least one year’s experience of working in a similar role, acting as first point of contact for technical queries, and of providing core membership services to users.

At least one year’s experience of working in a FMCG industry.

Proven ability to work with a range of stakeholders with experience of building relationships, ideally within the corporate sector or working with corporate partners.

Proven ability to deal with technical and scientific information and experience of translating such information for public and lay audiences.

Proven project management skills and a track record in delivering against multiple deadlines in a pressurised environment.

Experience of administering a technical programme which requires significant attention to detail.

Experience of maintaining high quality and accurate records, using appropriate software and online applications.

Proven experience of maintaining compliance with the Data Protection Act and GDPR.

Proven interest in animal protection and the potential to create change in the ethical consumer marketplace.

Experience of using O365 applications, including Word, Excel, and Outlook. Education and Professional Qualifications needed:

Educated to degree standard or qualified by equivalent work-based experience.

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.

The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.

The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.

Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.

Who are we looking for?

The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

What we offer

· £46,297 (pro rata)

· Working hours: 3 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Are you passionate about making a tangible difference for people affected by cancer? The Mulberry Centre is looking for a dynamic Philanthropy and Partnerships Lead to drive forward our ambitious growth plans, building on our 20-year legacy of award-winning cancer support.

In this vital role, you’ll be at the heart of our fundraising strategy, helping to secure and grow income from trusts, corporates, and high-net-worth individuals. Working closely with our Head of Fundraising and Engagement, you’ll have the chance to make a genuine impact, crafting compelling proposals, building new relationships, and stewarding existing supporters to bring our mission to life.

The ideal candidate will have a proven track record in securing substantial gifts from trusts, high-net-worth individuals, and companies through engaging proposals, face-to-face interactions, and events. You’ll be a strategic thinker with excellent organisational skills, capable of prioritising and managing a demanding workload while delivering high-quality communications in reports, presentations, and meetings. We’re looking for someone with a deep understanding of small charity fundraising, the principles of relationship management, and the latest trends in donor engagement. You’ll have experience in prospect research, donor outreach, and stewardship, with the ability to communicate persuasively and build relationships across various levels of seniority. Skills in preparing project budgets, financial reports, and organising events are essential, and a familiarity with relevant legislation, such as Gift Aid and GDPR, is highly desirable. If you bring creativity, attention to detail, and a collaborative spirit, and are ready to make a difference in the lives of those affected by cancer, we’d love to hear from you!

At The Mulberry Centre, you’ll find a supportive team, inspiring mission, and the chance to help shape our future. If you're ready to channel your skills towards a meaningful cause, apply today and join us in our commitment to bring life-changing support to even more people.

Are you ready to support a dedicated team of expert practitioners supporting young prison leavers to transform their lives? Switchback supports young Londoners to live life differently after prison with award-winning results. At the heart of the organisation, our Delivery Team has grown quickly over the last four years to ten Switchback Mentors with two Delivery Managers and a Pathways Partnership Manager.

The Delivery Manager role leads on ensuring our team of Switchback Mentors, who work within prisons and the community, have the support, systems and processes in place to deliver the Switchback programme effectively, maximising the impact for Trainees. Caseloads are deliberately small; Mentors work with no more than five Trainees at a time, with an annual Trainee minimum target of 10-12.

The post holder will be responsible for line managing Switchback Mentors, providing support, development, and motivation to ensure the delivery of the Switchback programme to a high standard, in line with the organisation's approach and values. Additionally, they will ensure that the Delivery Team’s operational processes are well-developed and effectively implemented.

Working alongside the Head of Delivery, CEO and one other Delivery Manager, you will ensure that the insights from our work with Trainees inform the continued development of our programme and methodology. You will also support the Head of Delivery to implement improvements to our model, including piloting and assessing new approaches and adaptations, so we can continuously strengthen and grow our offer to reach more men in the justice system.

We are looking for a Senior Manager – Policy, Government & Evidence Generation. This is a key role for Youth Futures Foundation as a What Works Centre. Reporting to the Head of Public Policy, but working closely with Evaluation and Public Affairs colleagues, this is a unique role, sitting at the intersection of our policy, government relations and evidence generation work. The work of the Public Policy team will focus on the following strategic themes for the organisation:

• Barriers and Discrimination in Employment
• Place based change
• Mental Health and Wellbeing
• Early Intervention and Transition
• Apprenticeships and Vocational Training
• Employment Support Programmes

You will lead and manage our work in two key macro areas:

1. Evidence generation opportunities – Engaging with national and local government on evidence generation partnership opportunities, working with the Evidence and Evaluation team to identify new opportunities and supporting the brokerage of trials to test interventions to support marginalised young people.
2. Regional policy – Managing our policy work with regional and local government across the youth employment agenda

This role can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and to apply, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.

We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering. 

About Us:
Conwy Mind is a dedicated mental health charity committed to providing life-changing support to individuals facing mental health challenges. We are passionate about raising awareness, breaking down stigma, and making mental health care accessible to all in our community.

To support and expand our work, we’re establishing an exciting new Income Generation Team dedicated to increasing our income, developing innovative fundraising ideas, and engaging our community in meaningful ways.

About the Roles:
As we build on the fundraising success, we've achieved over the past two years with events such as Mental Elf and Seal splash, we're excited to establish a new Income Generation Team to take our efforts to the next level. We are seeking an inspiring Income Generation Lead and two enthusiastic Fundraisers who bring fresh ideas, energy, and a passion for our cause. This team will be pivotal in driving our fundraising initiatives forward, generating new income streams, and creating engaging events and campaigns to expand our reach and impact. Working across Conwy, Gwynedd and Ynys Mon we have big plans. The work will also involve supporting and developing joint opportunities with our neighbouring local minds in North Wales.

Fundraising and Community Engagement Officer x 2 to cover Conwy, Gwynedd and Ynys Mon (1 x Welsh Essential)

Salary Grade/ Rate: £28,000

Location: Unit 5325, North Wales Business Park, Abergele, Conwy, LL22 9HR Hours: 35hrs to be worked flexibly

Annual Leave: 35 days pro rata (including bank holidays)

Responsible to: CEO Contract: Permanent

Role Overview:

This role will deliver a range of fundraising activities, creating a great supporter experience for our participants ensuring our supporters are at the heart of everything we do.

You will project manage fundraising activity and volunteer journeys from beginning to end, delivering them on time and in line with annual plans and budget. You will analyse and produce evaluation reports reporting against budget, interpreting these results to inform the future planning of fundraising activities.

You will possess strong verbal communication skills and the ability to effectively communicate with our supporters across a range of channels including mail, e-mail, telephone, face-to-face, and online.

Key Responsibilities:

• Fundraising plan in accordance with the Fundraising strategy.
• Expand our team of volunteers and establish Local Fundraising Groups to raise funds in their community.
• Maintain a robust monitoring and recording system to capture achievements and activities, identifying trends for future planning.
• Hold regular meetings with volunteer groups to reward and thank them, deliver any training and promote a team ethos.
• Support current supporters to continue with their fundraising for us, attending their events.
• Increase the number of organisations, groups and individuals who can hold fundraising events by visiting and giving presentations.
• Promote awareness of Conwy Mind and the services we provide.
• Implement Legacy and In Memoriam donations programme by holding events across the Region
• Develop corporate relationships building Charity of the Year opportunities.

Skills:

• Excellent communication skills using all methods of contact including face to face, email, phone and online
• Strong range of IT skills including Microsoft packages, online research and social media platforms to promote events and success stories
• Good aptitude for collating information using spreadsheets  Ability to recruit, manage and support a team of volunteers  Innovative approach to fundraising and associated events  Motivated to achieve stretching objectives
• Flexible team player.
• Exceptional presentation skills using a range of styles to engage with all aspects of the role.

Experience:

• Significant experience of the Voluntary sector and volunteering  Experience of working with, ideally, managing volunteers  Demonstrable experience of Fundraising
•  Able to evidence a range of presentation styles relevant to the audience

Qualifications:

•  A levels, or equivalent qualifications
• Any relevant Fundraising qualifications  
• 1 Welsh Essential, 1 Welsh Desirable 

Additional Requirements:

•  Adhere to all Conwy Mind’s policies with particular reference to confidentiality, cash handling, data protection and health and safety.
•  To comply with the data protection regulations, ensuring all information on volunteers and supporters remains confidential.
•  To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
•  Keep abreast of new charity sector developments such as new events and fundraising ideas.  Attend all mandatory staff training and ensuring you are up to date.
•  To work in a manner that facilitates inclusion.
•  To administer and organise own work to ensure that it is accurate and meets reporting requirements.

Person Specification

The specific skills, knowledge and abilities required of an individual to be able to effectively perform the role.

Essential:

•  Experience if managing community activities and a proven track record of meeting and exceeding targets across a wide range of channels and products.
•  Experience and proven track record of managing volunteers to undertake fundraising activities.
•  A strong project manager with experience of devising and managing marketing and stewardship strategies to achieve targets.
•  Experience if using an innovation process to identify and implement new activities or improve existing ones.
•  Experience of using appropriate IT suite and level of programs associated with the role including databases, digital platforms, and financial systems.
•  Excellent knowledge and understanding of Fundraising legislation, principles and practices and regulation requirements across community events.
•  Exceptional presentation skills using a range of styles to engage with all aspects of the role.  Excellent project management skills, including managing multiple projects simultaneously.
•  Ability to plan, priorities and organise workload to achieve set deadlines.
•  Strong interpersonal skills to build authentic and effective relationships with supporters and local organisations.
•  Excellent communication skills, including the ability to deal with people at all levels on the telephone, face-to-face and in written communication.
•  A strong influencer who is able to encourage participants to exceed fundraising targets.
•  A resourceful team member who can work collaboratively across the organisation and with internal and external stakeholders to deliver excellent fundraising activities.
•  Ability to interpret and analyse data both during and after a campaign to help inform future strategies.
•  Value diversity and treat others with respect, showing sensitivity towards differences, promoting and encouraging diversity.
•  Willingness and ability to travel throughout North Wales and to work evenings and weekends.

Desirable:

•  Passion for Conwy Mind’s values and work
•  Direct or indirect experience of mental health problems  Relevant Fundraising Qualification
•  A levels, or equivalent qualification

Closing date for Applications:

5pm, 13th December 2024

Interview Dates:

15th & 16th January 2025 – Interviews will be carried out face-to-face at Unit 5325, North Wales Business Park, Abergele, Conwy, LL22 8LJ

Scope of job description

This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but gives a general indication of work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes will be carried out in consultation with the post holder.

Our Application Process

We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Book a phone conversation with us before you apply, and we will talk you through the role, how your skills and experience might fit our job description and person specification and talk you through how to complete the application form.

Once you have submitted your application form, we will compare your application to what we are

looking for with our person specification, and if they’re a good fit we’ll contact you for an interview.

AMDANOM NI:
Mae Mind Conwy yn elusen benodedig ar gyfer iechyd meddwl. Mae wedi ymroi i ddarparu cymorth trawsnewidiol i unigolion sy’n wynebu heriau iechyd meddwl. Rydym ni’n angerddol dros godi ymwybyddiaeth, cael gwared â stigma, a sicrhau bod gofal iechyd meddwl yn hygyrch i bawb yn ein cymuned. 

Er mwyn cefnogi ac ehangu ar y gwaith yr ydym ni eisoes yn ei wneud, rydym ni’n sefydlu Tîm Cynhyrchu Incwm newydd i gynyddu incwm, datblygu syniadau arloesol i godi arian, ac ymgysylltu â’r gymuned mewn ffyrdd ystyrlon.

Y Swyddi:
Wrth i ni adeiladu ar y llwyddiannau yr ydym ni wedi eu cael dros y ddwy flynedd ddiwethaf yng nghyd-destun codi arian, megis Mental Elf a Seal splash, rydym ni’n gyffrous iawn ein bod ni’n sefydlu tîm Cynhyrchu Incwm newydd er mwyn gwneud ein hymdrechion codi arian yn fwy llwyddiannus byth. Rydym ni’n chwilio am Arweinydd Cynhyrchu Incwm sydd â'r gallu i ysbrydoli, yn ogystal â dau Swyddog Codi Arian a fydd yn dod â syniadau newydd, egni a brwdfrydedd i'r mudiad.  Bydd y tîm hwn yn gwneud gwaith allweddol wrth ddatblygu ein cynlluniau codi arian, creu ffrydiau incwm ychwanegol, a chynnal digwyddiadau ac ymgyrchoedd ymgysylltu er mwyn cyrraedd mwy o bobl a chael mwy o effaith.  Rydym ni’n gweithio ym mhob rhan o Gonwy, Gwynedd ac Ynys Môn, ac mae gennym ni gynlluniau mawr.  Bydd y gwaith hwn yn golygu cefnogi a datblygu cyfleoedd ar y cyd â changhennau Mind lleol yng Ngogledd Cymru.

Swyddog Codi Arian ac Ymrwymiad Cymunedol x 2, i gwmpasu Conwy, Gwynedd ac Ynys Môn (1 x Cymraeg yn Hanfodol)

Graddfa Cyflog: £28,000

Oriau: 35 i'w gweithio'n hyblyg

Gwyliau Blynyddol: 35 diwrnod pro rata (gan gynnwys gwyliau banc)

Yn atebol i: Prif Swyddog Gweithredol

Diben y swydd:

Bydd y swydd hon yn golygu cyflawni amrywiaeth o weithgareddau codi arian, gan greu profiad gwych i’n cefnogwyr, gan sicrhau bod ein cefnogwyr wrth galon popeth a wnawn.

Byddwch yn rheoli gweithgareddau codi arian a theithiau gwirfoddolwyr o’r dechrau i’r diwedd, gan eu cyflawni’n brydlon ac yn unol â’r gyllideb a’r cynlluniau blynyddol. Byddwch yn dadansoddi ac yn cynhyrchu adroddiadau gwerthuso yn erbyn y gyllideb, gan ddehongli’r canlyniadau hyn fel sail ar gyfer cynllunio gweithgareddau codi arian yn y dyfodol.

Byddwch yn meddu ar sgiliau cyfathrebu llafar cryf a’r gallu i gyfathrebu’n effeithiol â’n cefnogwyr ar draws amrywiaeth o sianeli gan gynnwys post, e-bost, ffôn, wyneb yn wyneb ac ar-lein.

Prif Gyfrifoldebau:

• Y cynllun codi arian yn unol â’r strategaeth Codi Arian.
•  Ehangu ein tîm o wirfoddolwyr a sefydlu Grwpiau Codi Arian Lleol i godi arian yn eu cymuned.
• Cynnal system fonitro a chofnodi gadarn i gofnodi cyflawniadau a gweithgareddau, gan nodi tueddiadau ar gyfer cynllunio yn y dyfodol.
• Cynnal cyfarfodydd rheolaidd gyda grwpiau gwirfoddol i’w gwobrwyo ac i ddiolch iddyn nhw, a darparu hyfforddiant a hyrwyddo ethos tîm.
• Cynorthwyo cefnogwyr cyfredol i barhau i godi arian ar ein rhan, gan fynychu eu digwyddiadau.
• Cynyddu nifer y mudiadau, grwpiau ac unigolion sy’n gallu cynnal digwyddiadau codarian drwy ymweld â nhw a rhoi cyflwyniadau.
• Hyrwyddo ymwybyddiaeth o Mind Conwy a’r gwasanaethau a ddarparwn.
• Rhoi rhaglen rhoddion Etifeddiaeth ac Er Cof ar waith drwy gynnal digwyddiadau ar draws y Rhanbarth
• Datblygu cysylltiadau corfforaethol gan adeiladu cyfleoedd Elusen y Flwyddyn.

Sgiliau:

• Sgiliau cyfathrebu rhagorol gan ddefnyddio pob dull o gysylltu, gan gynnwys wyneb yn wyneb, ar e-bost, dros y ffôn ac ar-lein
• Ystod gref o sgiliau TG gan gynnwys pecynnau Microsoft, gwneud ymchwil ar-lein a llwyfannau cyfryngau cymdeithasol i hyrwyddo digwyddiadau a straeon am lwyddiant
•  Gallu da i gasglu gwybodaeth gan ddefnyddio taenlenni
•  Gallu recriwtio, rheoli a chefnogi tîm o wirfoddolwyr
•  Agwedd arloesol at godi arian a digwyddiadau cysylltiedig
•  Yn llawn cymhelliant i gyflawni amcanion ymestynnol
•  Aelod hyblyg o dîm
•  Sgiliau cyflwyno rhagorol gan ddefnyddio amrywiaeth o arddulliau i ymgysylltu â phob agwedd ar y rôl

Profiad:

•  Profiad sylweddol yn y sector gwirfoddol ac o wirfoddoli
•  Profiad o weithio gyda, ac yn ddelfrydol, rheoli gwirfoddolwyr
•  Profiad amlwg o godi arian
•  Gallu dangos tystiolaeth o amrywiaeth o arddulliau cyflwyno sy’n berthnasol i’r Gynulleidfa

Cymwysterau:

•  Lefel A, neu gymwysterau cyfatebol
•  Unrhyw gymwysterau Codi Arian perthnasol
•  1 Cymraeg yn Hanfodol, 1 Cymraeg Dymunol

Gofynion ychwanegol:

• Glynu wrth holl bolisïau Mind Conwy gan gyfeirio’n benodol at gyfrinachedd, trin arian parod, diogelu data ac iechyd a diogelwch.
• Cydymffurfio â’r rheoliadau diogelu data, gan sicrhau bod yr holl wybodaeth am wirfoddolwyr a chefnogwyr yn aros yn gyfrinachol.
• Bod yn gyfrifol am ddysgu a datblygu personol, cefnogi dysgu a datblygiad pobl eraill a’r sefydliad cyfan.
• Bod yn gyfarwydd â datblygiadau newydd yn y sector elusennau megis digwyddiadau newydd a syniadau codi arian.
• Mynychu pob hyfforddiant gorfodol i staff a sicrhau eich bod yn gyfredol â nhw.
• Gweithio mewn ffordd sy’n hwyluso cynhwysiant.
• Gweinyddu a threfnu eich gwaith eich hun i sicrhau ei fod yn gywir ac yn bodloni gofynion adrodd.

Manyleb y

Person Hanfodol

• Profiad o reoli gweithgareddau cymunedol a hanes llwyddiannus o gyflawni a rhagori ar dargedau ar draws ystod eang o sianeli a chynnyrch.
• Profiad a hanes llwyddiannus o reoli gwirfoddolwyr i ymgymryd â gweithgareddau codi arian.
• Rheolwr prosiect cryf gyda phrofiad o ddyfeisio a rheoli strategaethau marchnata a stiwardiaeth i gyflawni targedau.
• Profiad o ddefnyddio proses arloesi i nodi a gweithredu gweithgareddau newydd neu wella rhai sydd eisoes yn bodoli.
• Profiad o ddefnyddio rhaglenni TG priodol a lefel y rhaglenni sy’n gysylltiedig â’r rôl, gan gynnwys cronfeydd data, llwyfannau digidol a systemau ariannol.
• Gwybodaeth a dealltwriaeth ragorol o ddeddfwriaeth, egwyddorion ac arferion Codi Arian a gofynion rheoleiddio ar draws digwyddiadau cymunedol.
• Sgiliau cyflwyno rhagorol gan ddefnyddio amrywiaeth o arddulliau i ymgysylltu â phob agwedd ar y rôl.
• Sgiliau rheoli prosiect rhagorol, gan gynnwys rheoli nifer o brosiectau ar yr un pryd.
• Gallu cynllunio, blaenoriaethu a threfnu llwythi gwaith er mwyn cwrdd â therfynau amser.
• Sgiliau rhyngbersonol cadarn i feithrin perthnasoedd dilys ac effeithiol gyda chefnogwyr a sefydliadau lleol.
• Sgiliau cyfathrebu rhagorol, gan gynnwys y gallu i ddelio â phobl ar bob lefel dros y ffôn, wyneb yn wyneb ac ar bapur.
• Dylanwadwr cryf sy’n gallu annog cyfranogwyr i ragori ar y targedau codi arian.
•  Aelod dyfeisgar o’r tîm sy’n gallu cydweithio ar draws y sefydliad a gyda rhanddeiliaid mewnol ac allanol i ddarparu gweithgareddau codi arian rhagorol.
• Gallu dehongli a dadansoddi data yn ystod ac ar ôl ymgyrch er mwyn helpu i lywio strategaethau yn y dyfodol.
• Gwerthfawrogi amrywiaeth a thrin eraill â pharch, gan ddangos sensitifrwydd tuag at wahaniaethau, hyrwyddo ac annog amrywiaeth.
• Parodrwydd a’r gallu i deithio ar draws Gogledd Cymru a gweithio fin nos ac ar benwythnosau.

Dymunol

•  Lefel A, neu gymhwyster cyfatebol
• Cymhwyster Codi Arian perthnasol
• Profiad uniongyrchol neu anuniongyrchol o broblemau iechyd meddwl
• Brwdfrydedd dros werthoedd a gwaith Mind Conwy

Y dyddiad cau ar gyfer cyflwyno ceisiadau yw:

5pm, 13 Rhagfyr 2024

Dyddiad y Cyfweliadau:

15 a 16 Ionawr 2025 – Cynhelir y cyfweliadau wyneb yn wyneb yn Uned 5325, Parc Busnes Gogledd Cymru, Abergele, Conwy, LL22 8LJ

Y Broses Gwneud Cais

Rydyn ni eisiau gwneud ein rolau mor hygyrch ag y gallwn i’r ystod ehangaf bosibl o ymgeiswyr, felly mae’r sgyrsiau hyn yn rhoi cyfle i chi ofyn cwestiynau, i weld a yw eich sgiliau a’ch profiad yn addas, ac i gael gwybod mwy am y broses gwneud cais.

Trefnwch sgwrs dros y ffôn gyda ni cyn i chi wneud cais, a byddwn yn trafod y swydd gyda chi, a sut mae eich sgiliau a’ch profiad yn cyd-fynd â’r disgrifiad swydd a manyleb y person, a gallwn drafod sut mae llenwi’r ffurflen gais.

Ar ôl i chi gyflwyno eich ffurflen gais, byddwn yn cymharu eich cais â’r hyn rydyn ni’n chwilio amdano gan ddefnyddio’r manyleb person. Os byddwch yn addas, byddwn yn cysylltu â chi am gyfweliad.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is Thursday 5th December 2024. Interviews will be held in Birmingham on Thursday 12th December 2024.