Direct marketing officer jobs
We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.
This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.
As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.
You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.
This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.
If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.
What you’ll get from us
We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
#fundraising #headoffundraising #charity #funding #partnerships
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Sector Development
Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025
Job Reference: HSD02 (Please quote this on any correspondence)
Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management
The role
We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.
What you’ll be responsible for:
As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.
You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.
What we’re looking for
You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.
As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.
Why join us?
We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.
If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.
About CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
- Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
- Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
- Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
- Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
- Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
- Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Benefits of working for CILIP:
- Work alongside passionate, mission-driven professionals.
- Enjoy a flexible, supportive, and inclusive working environment.
- Generous pension and death-in-service entitlement.
- 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
- Perkbox employee discounts.
- Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
- Employee Assistance Programme.
How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.
For full details, please refer to the attached role description and person specification (on our website).
To express your interest or arrange a confidential conversation, please contact our HR department,
Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.
Interviews: Will be held week commencing 25th August 2025
The client requests no contact from agencies or media sales.
Prospectus is excited to be supporting a social welfare charity to recruit two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals and to lead on the planning and delivery of the Christmas Campaign.
The charity is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers will be responsible for growing the organisation’s supporter base and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, the Supporter Aquisition Manager will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The role will lead on planning and project managing delivery of a variety of media channels, both online and offline. This role will hold some strategic responsibility for either the Christmas Campaign, or ongoing Acquisition Innovation. The role will be responsible for seven figure expenditure budget and line management a Supporter Acquisition Officer or a Supporter Acquisition Executive.
As planning for the Christmas Campaign is already underway, the charity is open to temporary or interim candidates who might be interested, as well as permanent candidates.
The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.
Whilst this charity is based on Christian values, the organisation is fully inclusive and recruits based on experience and skillset, rather than religious belief. The team is inclusive, diverse and welcomes people from all backgrounds.
How to Apply
Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. Please note that this organisation is a Disability Confident Leader, please let Prospectus know if you are eligible.
Please submit your CV only to apply. Applications and interviews will be on a rolling basis.
Prospectus is dedicated to supporting candidates throughout the application process. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information. We look forward to connecting with you soon.
Fresh Futures is happy to announce a vacancy with an exciting opportunity to manage and grow a pipeline of existing and prospective corporate supporters, with an aim to shape meaningful collaborations that make a real difference.
Established over 50 years ago, Fresh Futures is a regional charity dedicated to supporting disadvantaged and vulnerable children, young people and their families. Our vision is for all children, young people and their families to have opportunities for a better life, now and in the future.
Hours of Work: This role is offered at 30 hours per week. However, we are open to discussing slightly reduced hours, flexible working patterns, or a job share arrangement for the right candidate(s). If you are interested in alternative working arrangements, please outline your ideal working pattern in your covering email when submitting your application
Contract: Permanent
Salary: £31,249.40 FTE (will be pro rata when hours confirmed)
Base: Brian Jackson House, Huddersfield, HD1 5JP
Closing Date: Sunday 27th July 2025 at 5:00pm
Interview Date: Thursday 31st July 2025
Purpose of the job
Why the job exists and overall responsibility
- Income generation through a diverse range of sources including but not limited to corporate and community fundraising and grants and trust applications
- Delivery of marketing and communications across the charity
- Line management of an officer with responsibility for fundraising and communication activities
- Budget management for projects and campaigns
- Internal and external event delivery
- Management and project delivery of discrete projects and fundraising campaigns
- Involvement in volunteering activities
- Contribute to delivery and development of the Fundraising and Engagement Strategy
Main Activities
Income Generation:
- Build multi-year corporate relationships that generate income and gifts in-kind by creating and maintaining an active pipeline
- Identify and cultivate opportunities for new partnerships and funding streams
- Manage a portfolio of partners and fundraisers, ensuring effective communication and stewardship
- Prepare and submit funding applications and reports in a timely manner
- Collaborate with internal teams to ensure project delivery and reporting
- Ensure the CRM system is updated regularly to reflect activities and report to KPIs set by the Head of Income and Engagement
Marketing and Communications:
- Contribute to the creation and delivery of key marketing materials across multiple channels and audiences
- Maintain accurate records of activity and performance, generating regular performance reports
- Work collaboratively cross team to ensure delivery of all elements relating to projects and campaigns across the charity
- Develop audience approach content for social media and disseminate in a timely manner, supporting all teams marketing needs
- Responsibility for development and updates to websites across Fresh Futures
- Explore new marketing channels and build external marketing partnerships offering in-kind support
- Write press releases and deliver media interviews representing the charity, as directed by the Head of Income and Engagement
Line Management:
- Manage an officer working within the income and engagement team to effectively deliver all aspects of their role
- Work closely with Managers to ensure they are receiving the support they need from the Income and Engagement team
- Plan team delivery alongside the other Income and Engagement Manager to manage work allocation and delivery effectively within the team
Budgets:
- Assist the Head of Income and Engagement with the preparation of budgets
- Responsible for the management of specific project or campaign budgets,
- ensuring costs are always monitored and income targets are met (where appropriate)
Internal and external event delivery:
- Support delivery of internal events, to budget and in a timely manner, including
- liaison with suppliers, and attendees
- Build partnerships and attend external events to represent Fresh Futures and raise awareness of the charity
- Support delivery of internal events, to budget and in a timely manner, including liaison with suppliers, speakers and attendees
- Oversee event budgets as directed by the Head of Income and Engagement
Volunteer delivery:
- Design and deliver presentations to third-sector organisations, businesses, and universities to showcase and promote Fresh Futures
- Work with the leadership team in supporting Fresh Futures’ vision for the future and create appropriate volunteering opportunities to support the vision and strategy moving forward
Discrete project and campaign delivery:
- Manage key fundraising projects or campaigns in a timely manner
- Oversee budgets and meet income targets, where appropriate
- Manage junior staff members or temp workers to deliver projects or campaigns effectively and within the designated timescale
- Develop and deliver fundraising campaigns or projects using appropriate project management tools, including but not limited to the CRM system
Strategy:
- Support the Head of Income and Engagement and the SLT in developing the
- strategic direction for the Income and Engagement team
- Work within the team to delivery the Income and Engagement Strategy
- Manage junior members of the team to deliver key aspects of the strategy as identified to sit within their remit
Knowledge, training and experience required
- Experience working within the voluntary sector generating income and running fundraising campaigns
- Experience of Canva, CRM systems, social media scheduling platforms useful
- Knowledge of a range of fundraising approaches and marketing techniques
- Experience working with a range of external partners including from the commercial sector
Key personal characteristics
- Flexible and reliable
- Team player
- Target driven
- Ability to work in a busy and fast paced environment independently
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising and Grants Officer will support and coordinate the effective delivery of First Steps ED’s fundraising activities in line with our charity strategy. The Fundraising and Grants Officer will assist the Head of Fundraising and Communications by developing and implementing fundraising campaigns and communication with external stakeholders which includes bid writing, external fundraising and fundraising support. This position requires a charity sector communicator who has a background of bid writing, grants and fundraising support within the charity sector.
Role Overview:
The Fundraising and Grants Officer will play a crucial role in developing and implementing fundraising strategies to support our services. This position requires a proactive individual with excellent communication skills and a strong understanding of fundraising processing and grant/bid writing.
Key Responsibilities:
- Develop and Implement Fundraising Strategies: Implement a comprehensive fundraising plan to meet financial targets.
- Supporter Care and Data Management: Manage stewardship data, including maintaining fundraising pages, using Beacon CRM, and other fundraising platforms.
- Bid Writing for Trusts: Research and write bids for trusts to secure funding.
- Prospecting for Trusts, Foundations, and Corporates: Identify and approach potential funding sources, including trusts, foundations, and corporate partners.
- Event Planning: Organise and manage fundraising events, including charity runs, galas, and community activities.
- Coordinate Community and Challenge Events: Plan and oversee community and challenge events to engage supporters and raise funds.
- Manage Fundraising Volunteers: Recruit, train, and manage fundraising volunteers to support various initiatives and plans.
- Assist in Coordinating Friends of Network: Support the coordination of the Friends of Network to enhance community engagement.
- Grant Writing: Research and apply for grants from foundations, private companies, and local authority or NHS bodies.
- Campaign Management: Oversee fundraising campaigns, including online and offline initiatives.
- Reporting: Monitor and report on fundraising activities, providing regular updates to senior management and Head of Fundraising and Communications.
- Collaboration: Work closely with other departments to align fundraising efforts with the charities goals.
Qualifications:
- Experience: Minimum of 2 years in a fundraising role, preferably within the non-profit sector/ charity sector.
- Education: A Level or equivalent experience in Marketing, Communications, Bid writing, or related field.
Skills:
- Strong written and verbal communication skills.
- Proven ability to manage multiple projects and meet deadlines.
- Proven ability to create and maintain fundraising reports.
- Proficiency in fundraising software and CRM systems.
- Excellent organisational and planning skills.
Personal Attributes:
- Passionate about mental health and eating disorder awareness.
- Creative and innovative thinker.
- Strong interpersonal skills and ability to work as part of a team.
What we offer
- 28 days annual leave (pro rata for part time)
- Enhanced sick pay
- Company events
- Access to our Employee Assistance Program + Wellbeing App
- Company pension - 5% employee, 3% employer
- On-site parking
- Referral programme
- Work from home (depending on role)
- Casual dress
- Accredited training programme towards CPD
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Should we reach our target number of applications for the vacancy we reserve the right to close the advert before the close date.
Job Types: Part-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Expected hours: No more than 30 per week
To ensure everyone impacted by eating disorders and disordered eating has access to professional care.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in research funding? Or a keen interest to apply a scientific degree to funding impactful child health research? If so, then we have a fantastic opportunity for you.
Following a promotion, Great Ormond Street Hospital Charity is hiring for a Research Officer is responsible for ensuring charitable funding supports the highest quality projects within our funding priority areas of: research; patient and family experience; technology and medical equipment; hospital staff support; education; and environment (through supporting redevelopment projects and capital builds).
Salary
The salary for this position is £31,935 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
Research grant management
- Managing the delivery of GOSH Charity’s response-mode funding schemes, including our National Research Project Grant and ‘Lift Off’ pilot study funding call and others.
- Supporting potential applicants via email, phone or in person to ensure we receive high quality grant applications.
- Processing, reviewing and validating grant applications.
- Leading the peer review process using our Grant Management System.
- Project managing the delivery of the Research Assessment Panel.
- Supporting the input of patient and public voice, to ensure they’re built into our research funding decision making.
Committee management
- Providing operational and secretariat support to the Research Assessment Panel and Lift Off Scientific Assessment Panels, and other expert research review panels as required.
- Managing agendas and meeting logistics, including face to face meetings as they are arranged.
- Preparing papers and reports, and collating these from across the team for delivery to the Committee in good time.
- Preparing high quality minutes that provide a clear record of discussions, decisions, and actions, and disseminating these following internal and Chair approval.
- Support the regular review of the Committee membership and tenure.
- Evaluating and recommending improvement and applying sector best practice to the Committee operations.
- Being a first point of call for Committee members, supporting them to deliver their role and ensuring they have a good experience working with GOSH Charity
This is a varied role with high impact, please refer to the full role profile for all the information.
Skills, Knowledge and Expertise
- Previous experience working in grants management or within relevant scientific research.
- Knowledge of research principles and the UK research funding environment.
- Sound knowledge of paediatric research or similar discipline.
- Demonstrate experience of research quality assessments, including peer review.
- Exceptional written and verbal communication skills with high attention to detail.
- Strong organisational skills with the ability to manage multiple projects at once.
- Strong relationship builder, with the ability to network in the scientific, clinical and research communities.
- Either an undergraduate degree in a relevant scientific discipline, or equivalent relevant work experience.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Salary Scale: Grade PO5/6/7 £50,568 - £58,692, inclusive of London Weighting
Location: Copthall House, Sutton, SM1 1DA
Hours: Full-time 36 hrs per week, hybrid office/home working, standard working pattern is 8.45am – 4.30pm M-Th and 8.45am – 4.15pm F, with 30mins lunch break each day.
OHC&AT is a family of specialist education providers for over 1800 pupils and students from nursery to further education across 14 academies and 9 college centres in London, Surrey, Sussex and Berkshire.
Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs. To find out more about us, and what makes us a special place to work please visit our website.
We're looking for a passionate individual to join Orchard Hill College & Academy Trust as our Head of Fundraising. This is a new senior strategic position within Orchard Hill College & Academy Trust (OHC&AT), with overarching responsibility for all Fundraising across the organisation. Reporting to the Executive Director of Development, the Head of Fundraising will be a self-starter, who is target driven and proactive. We are seeking a hands-on, dynamic, and engaging person to take on this role. An outstanding communicator, who will build relationships across our schools and college to fully understand what the funding needs are. A fundraising all-rounder who will be able to identify which route of fundraising could be the most fruitful and have the know-how and ability to pursue these opportunities.
The post-holder is starting with a raft of opportunity. The College and Schools lend themselves to many corporate partnerships with their vocational courses for students ranging from, Catering and Hospitality, to Farming, Hair and Beauty and Retail. There are opportunities for companies to volunteer, mentor, sponsor awards and visit – all the ingredients necessary to attract and engage local companies. In addition, the items and activities that need funding, from sensory play areas and additional therapists to monthly night clubs for young adults with special needs, open up funding opportunities from across the board – individual donors, companies and trusts and foundations.
The Head of Fundraising will manage and support the Trusts and Foundations Manager and be able to expand the portfolio of Trust supporters through experience and knowledge and by supporting and guiding this post holder, who already has much success. Our Head of Fundraising will have excellent emotional intelligence and be able to represent OHC&AT at external meetings in a confident, compelling and informed way.
We are committed to promoting and advancing equality of opportunity by attracting and retaining the most diverse range of students, staff and partners.
Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.
How to Apply:
To apply for this role, you will be directed to a ‘Login’ page on our E-Teach portal, once signed in, please complete and submit the Application Form.
Please note that CV applications cannot be considered.
Closing Date: 9am Monday 14th July 2025
Interviews: 22nd and 23rd July in person interviews at Copthall House, SM1 1DA
We encourage you to apply before the closing date as we reserve the right to arrange interviews and close this advert before the closing date if we receive applications from exceptional candidates.
Safeguarding Statement
Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.
The client requests no contact from agencies or media sales.
In this role, you will be the face of our friendly and passionate Supporter Engagement Team. You will have the opportunity to support in creating and launching exciting new fundraising products, attend a wide variety of events and add your voice by reviewing current processes which will benefit our fundraisers.
You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs) as well as our Sporting Events and Corporate Teams. You will be the first point of contact for the majority of our supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their amazing adventures.
You will provide crucial administrative support to the RFOs and all teams in Supporter Led Fundraising (Sporting Events, Corporate, and Marketing and Engagement). Support will include adding accurate details to our database, coding gifts tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.
This role will be known internally as Fundraising Executive*
Main duties and responsibilities of the role:
· Be the positive, passionate face and first point of contact for the Supporter Led Fundraising (SLF) team.
· Build first-class and long-term relationships through telephone calls and emails with our supporters to ensure they have the best fundraising experience at Alzheimer’s Research UK.
· Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.
· Provide administrative support for the whole of the SLF team, primarily to the home-based RFOs.
· Support the Sporting Events Team with recruitment and stewardship of events.
· Work with our Corporate Teams to effectively steward our partner companies.
· Ensure consistent cross-working to identify potential opportunities in current and prospective supporters for long lasting relationships across all teams.
· As one of the key fundraising contacts, keep the managers and team up to date with supporter feedback.
· Provide central communications within the organisation on behalf of the team, updating them on upcoming events and projects.
· Attend a variety of events to engage with and cheer on supporters including golf days, regional events and sporting events.
Administrative Support
· Process material requests from fundraising supporters, offering appropriate support while considering charity cost.
· Provide support on fundraising email inboxes e.g. skydive inbox and Walk For a Cure
· Provide further support to the RFOs where necessary including mass printing, franking, booking couriers and personalising thank you letters and certificates.
· Provide additional support on Ad Hoc campaigns such as Facebook challenges.
· Ensure clear, consistent and up to date fundraising data management including adding new constituents to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner.
· Support with social media and website updates including virtual fundraising challenges.
· Provide data support to the Senior Officer.
· Ensure all communications are in line with GDPR policies.
· Become the Central coordinator for SLF-wide activities and procedures, e.g. skydives, contactless machines and invoice processing.
Spotting Potential
· As the central point of contact for the SLF team, you will effectively and consistently spot opportunities to build networks among our fundraising community and flag these to the relevant members of the team.
· Identify and research potential community group and business partnerships for SLF teams.
· Use data reports to spot fundraising trends and identify opportunities.
· Help spot opportunities and contact supporters as part of our re-engagement process to encourage repeat fundraising.
· Effectively communicate ARUK’s legacy messages to supporters via telephone and in writing.
Collaboration
· Build strong relationships with teams across the organisation in order to work collaboratively, allowing you to offer the best stewardship journey to our supporters.
· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity.
· Work closely with teams such as Science Communications, Digital and Design to help create appropriate stewardship journey assets for the whole of SLF.
· Liaise with our Supporter Care team to ensure processes are in-line across the organisation.
· Become involved in a Community Fundraising Project Group, adding creative insight and performing administrative and relationship-building duties based on one of our key fundraising areas.
What we are looking for:
· Good knowledge of Word, Excel, and Outlook.
· Experience of working in a customer service role.
· Confident working with computers.
· Enthusiastic and polite telephone manner.
· Confidence in making telephone calls to new and warm individuals.
· Excellent written and verbal communication skills.
· Good organisational skills.
· Able to juggle multiple demands on your time and prioritise appropriately.
· A passion for wanting to deliver the best, first-class stewardship journey for our incredible supporters.
· Warm, friendly and personable.
· A professional and hard-working team player with a positive and collaborative work ethic.
· A willingness to learn and adapt to processes.
· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.
· Flexibility to work occasional unsociable hours when the role requires.
· Willingness to travel independently when required.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £23,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 13th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are now seeking a strong project manager with great people skills and an eye for detail to join as our Head of Operations. Join The Fore, the UK’s only venture philanthropy fund dedicated to backing the best small charities, and play a key role in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.
Reporting into the Director of Operations, you will lead the delivery of The Fore’s grant rounds, which are the core engine of our impact. You’ll oversee our Programme Team and pool of Strategic Applicant Consultants (SACs) and will make sure the strongest proposals reach our funding panels. The role is a key part in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.
You’ll drive our workshops and peer learning programme, enabling small charities to develop the skills and networks to take their solutions to the next level. You will also take forward newer strategic initiatives, including our scale-up funding rounds and the launch of high-profile charity showcases that connect our most impactful organisations with government, funders and policy influencers.
Alongside this, you’ll own our impact and learning work, ensuring we capture and communicate the difference our work makes. You’ll work closely with senior colleagues and be supported by the small but mighty Programme Team (a Programme Officer and Programme Assistant) who you will also be line managing.
Key responsibilities
- Grant-making: Lead the end-to-end delivery of our core funding and scale-up programmes, from shaping programme design to ensuring the strongest applications reach our funding panels. You’ll keep the process running smoothly, support and steer our SACs, and maintain a strong focus on quality and impact. This includes oversight of our Salesforce grants system, working with specialised contractors to ensure it supports effective delivery.
- Strategic Applicant Consultants (SACs): Lead the recruitment, training, support and retention of our SAC pool, making sure they’re equipped, motivated and connected. You’ll foster a strong sense of community and shared purpose across this talented group.
- Impact and monitoring: Lead The Fore’s impact and monitoring work, including producing our annual impact report and sector insights, and commissioning external contractors for deeper analysis when needed. You’ll also ensure our portfolio is on track to deliver its plans, and support organisations to adapt and thrive when challenges arise.
- Charity showcases: Spearhead our new high-profile showcase events, connecting outstanding small charities with policymakers, funders and influencers.
- Peer learning and workshops: Maintain strategic oversight of our learning events for our portfolio, including peer-to-peer sessions and workshops designed to build the skills and knowledge small charities need to maximise their impact.
- Funder engagement: Collaborate with the Partnerships Team to align programmes with funder interests and help build strong, enduring relationships.
- External representation: Represent The Fore by speaking at events, building relationships, and engaging with funders, networks, and sector partners.
- Line management of Programme Team members – currently consists of the Programme Officer and Programme Assistant.
This is a broad and evolving role with plenty of scope to shape new initiatives and strengthen existing systems as the organisation grows.
Candidate profile
Skills and experience:
- 7+ years of professional experience in the business, public or third sector
- Strong project or programme management track record, with the ability to juggle multiple workstreams and deadlines
- Experience managing volunteers and/or direct reports
- Skilled at engaging a wide range of stakeholders and adapting communication style as needed
- Experience working in or with small charities or social enterprises is a bonus, but not essential. We’re looking for transferable skills and a clear commitment to social impact
Attributes and mindset:
- Meticulously organised and confident managing complex logistics and timelines
- Excellent attention to detail, especially when coordinating multiple inputs and deliverables
- A clear, persuasive communicator and motivated people manager, able to bring others with you, maintain momentum, and foster collaboration
- Solutions-focused, curious, and energised by learning and problem-solving
- Comfortable in a small, fast-moving team and excited by the chance to take real ownership
Location: Vox Studios, 1–45 Durham Street, London, SE11 5JH (hybrid working, working from home on Wednesdays and Fridays)
Contract and salary: £50,000 (if full time). We’re ideally looking for someone able to work full time but would consider 3.5 days+ per week for the right candidate. However, the role does require you to be in our London office three days a week.
Start: As soon as possible from August 2025
Deadline for applications: Monday 14 July, 9am.
Creating a society that solves its own problems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role overview:
The Talent Set is excited to be working with an incredible charity as they search for a Legacy and In Memory Marketing Manager to support them for an exciting 7 month contract.
Key responsibilities:
Strategic Planning & Delivery
- Develop and implement LIM operational plans, identifying opportunities to drive future income growth and deepen engagement with diverse supporter audiences.
- Lead the planning and execution of integrated fundraising campaigns, including TV, digital, direct mail, telemarketing, email, and events to increase awareness, generate enquiries, and steward legacy pledgers and in memory donors.
Team Leadership
- Line-manage, coach, and support the LIM Marketing Officer, empowering them to develop professionally and contribute fully to team objectives.
- Approve campaign strategies and briefs, ensuring alignment with annual goals and broader organisational priorities.
Content & Campaign Management
- Oversee content creation, campaign development, and project management to ensure timely, effective delivery.
- Ensure all communications are aligned with brand guidelines and convey consistent messaging across channels.
Performance & Budget Management
- Manage campaign budgets and report on expenditure and outcomes, ensuring cost-effectiveness and strategic alignment.
- Champion a test-and-learn culture within the team, using insights from data and supporter feedback to inform future planning.
Compliance & Governance
- Ensure all communications and data handling meet relevant fundraising regulations and data protection laws (including GDPR).
- Follow procurement protocols, including obtaining quotes, raising purchase orders, and briefing suppliers appropriately.
Cross-Functional Collaboration
- Work closely with other departments and teams to align LIM strategies with broader organisational initiatives and ensure a joined-up supporter experience.
- Represent the LIM audience across cross-functional campaigns and projects, advocating for their needs and interests.
Agency & Supplier Management
- Build and maintain strong relationships with external agencies and suppliers to ensure high-quality, timely delivery of campaigns.
- Lead agency selection processes where appropriate, working collaboratively with procurement teams.
Innovation & Market Awareness
- Stay current with trends and developments in legacy and in memory fundraising, bringing forward new ideas to increase impact and engagement.
Person specification:
- Proven experience working with fundraising or marketing campaigns
- Strong leadership and team development skills.
- Excellent stakeholder management experience.
- Proficient in developing and executing multi-channel campaigns – both direct and digital.
- Excellent written and verbal communication skills
- Able to work effectively and independently, prioritising tasks and hitting deadlines.
What’s on Offer:
- A salary of £44,000.
- A full-time role with flexible hybrid working pattern is on offer with 2-days per-week in the organisation’s East London-based office.
- A 7 month contract with an incredible charity.
Interested?
To apply, please submit your CV demonstrating your suitability for this role by clicking the "Apply Now" button.
Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Acquisition Manager – Temporary Contract
Location: London – 2 days per week on-site
Day Rate: £185.77 + £23.12 holiday pay
Contract: 3–6 months, with potential to go permanent
A leading UK charity is seeking an experienced Supporter Acquisition Manager to join their fundraising team on a temporary basis. This is a fantastic opportunity to lead on high-profile, multi-channel campaigns that attract and inspire new supporters—at a pivotal time for the organisation.
About the Role
As Supporter Acquisition Manager, you’ll take ownership of end-to-end delivery of direct marketing campaigns focused on recruiting new donors. You’ll manage campaigns across a mix of online and offline channels—such as paid social, PPC, DRTV, and direct mail—and will be responsible for budgets reaching up to seven figures.
Working closely with media and creative agencies, internal stakeholders, and suppliers, you’ll ensure campaigns are delivered on time, on budget, and to a high standard. You’ll also line-manage a Supporter Acquisition Officer or Executive, supporting their development while maintaining delivery excellence.
This is a hands-on role with real impact, ideal for someone who enjoys fast-paced project work and is ready to hit the ground running.
What You’ll Be Doing:
- Lead the planning, execution, and evaluation of multi-channel donor acquisition campaigns
- Manage large campaign budgets, ensuring cost-effectiveness and ROI
- Collaborate with agencies, suppliers, and internal teams to ensure smooth delivery
- Use data and insight to test, optimise, and improve campaign performance
- Line-manage and mentor a junior team member
- Support innovation within the Individual Giving strategy by testing new products and channel
What We're Looking For:
- Significant experience in direct marketing or individual giving, ideally within the charity sector
- Proven success running large-scale, multi-channel campaigns
- Confidence managing large budgets and using data to inform decision-making
- Strong project management and organisational skills
- Excellent communication skills and stakeholder relationship management
- Line management experience preferred
- Familiarity with GDPR, fundraising compliance, and digital channels (e.g. paid social, PPC) is desirable
- A proactive, collaborative approach—and a passion for driving supporter growth
This is a great opportunity for a motivated fundraising or marketing professional to make an immediate impact in a temporary role, with potential for long-term opportunity.
Apply now to be part of something meaningful.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process
CRM Product Manager
Contract type: Permanent – 35 hours per week
Location: London, United Kingdom.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £57,415 - £60,436 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs.
About the role
As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change.
In this role, you will:
- Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy.
- Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes.
- Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations.
- Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy.
- Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions.
- Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change.
- Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively.
Although not essential, we’d prefer you to have:
- Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management.
- Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations.
- Hands-on experience developing solutions within Microsoft Dynamics CRM.
Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- Give As You Earn charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Paid sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Full-time, 35 hours per week, part-time will be considered (minimum of 28 hours)
Woman’s Trust is the leading independent charity providing free and confidential mental healthcare to domestic abuse survivors throughout London and the South-East. As we approach our 30th anniversary, we are committed to ensuring every woman and child affected by domestic abuse has the mental health support they need to recover from the trauma of the abuse. Our work is vital in preventing further harm and breaking the cycle of intergenerational trauma.
This role is vital in ensuring that the public and key stakeholders understand the impact of our work; that we can generate more support and funding for what we do, helping more women as a result; and that we can influence the public and policy-makers to ensure even more survivors of domestic abuse have access to specialist mental health support.
You will be responsible for planning and delivering effective communications that reach, engage, motivate, and resonate with media, clients, fundraisers, and policy makers across a range of channels.
We are looking for someone with a strong news sense and experience in Press and Public Relations. You will have a demonstrable background of proactively getting organisations involved in the public conversations that matter – while reflecting the confidential nature and sensitivities around domestic abuse and mental health. We aim to proactively generate more awareness of our work and its impact, including our unique position in the women’s and mental health sectors.
The role will be responsible for proactive and reactive media relations; effective engagement on social media; developing engaging content for our website; drafting copy for and producing marketing materials, including our e-newsletter. A highly autonomous role, you will work closely with our Chief Executive, fundraising, counselling, and research teams. You will also be engaging regularly with the Board of trustees, supporting our Chief Executive in our work and mission.
Our ideal candidate would also have experience of working on press and awareness campaigns; and the ability to create content on social media in line with branding guidelines. Experience in developing communications strategies and reporting on Key Performance Indicators would be preferred.
Closing date: Midnight on Sunday, 13th July 2025.
Interviews will be held week commencing 14th July 2025.
Only successful applicants will be notified. Therefore, if you have not heard from us within 2 weeks of the closing date your application has not been successful.
This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies. We encourage those from diverse communities and backgrounds to apply.
To apply, please provide your CV and a covering letter of no more than 2 pages, outlining your experience, skills, and knowledge relevant to this post, showing us how you fulfil the essential criteria set out in the Person Specification and providing examples of related experience. Applications should be returned via the apply button, together with the equal opportunities monitoring form. We look forward to receiving your application.
Regional Youth and Community Director
OASIS UK – Youth and Community (OCP)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £51,959 per annum (£54,669 p.a. London Weighting for London based staff)
At an exciting and key stage in our journey we have the opportunity for Youth and Community Directors to join our team supporting Oasis’ youth and community work in neighbourhoods in the following regions;
- London and South East (North, Central and South London and Kent - five local Oasis charities)
- North West (Greater Manchester – two local charities, and two regionwide youth violence contracts)
- North East (NE Lincs, Humber, Bradford and Sheffield – four local charities)
With accountability to the Oasis CEO for Youth and Community the role of the regional Youth and Community Director will have three main functions:
1 Strategic management oversight of local Youth and Community teams
2 Regional development, working alongside other functions within the Oasis family
3 Being part of the national Youth and Community leadership team
The Youth and Community Director will have strategic management oversight of local Youth and Community teams in the region, providing accountability and support to the local leaders and charity boards. This responsibility area falls into two categories; those the Director is directly responsible for, and those they are responsible for ensuring are carried out by those within their region.
ORGANISATIONAL CONTEXT
Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:
a passion to include everyone
a desire to treat everyone equally, respecting differences
a commitment to healthy and open relationships
a deep sense of hope that things can change and be transformed
a sense of perseverance to keep going for the long haul
An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.
The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the other functions of Oasis to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Please contact us to arrange for an informal conversation with our CEO to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Completed applications should be returned by 9AM on Monday 21st July.
Interviews will take place week beginning 28th July. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 08749179
Candidates must have the correct right to work in the UK documentation.
The client requests no contact from agencies or media sales.
The Landmark Trust is an award-winning heritage conservation charity. With the help of our supporters, we save historic buildings in danger of being lost forever, restore such 'Landmarks' using skilled craftspeople, and make them available for all to enjoy for holidays. This income supports their ongoing care, whilst free open days and engagement activities ensure that even more people can learn about and experience these extraordinary places.
ROLE SUMMARY
This vital role within the Landmark Trust’s fundraising team focuses on providing excellent supporter care to our donors and ensuring supporter data is well managed. As the first point of contact for fundraising-related enquiries, and the lead user of our database, you will play a key role in delivering a first-class supporter experience while ensuring the efficient operation of our fundraising systems.
We are looking for someone who takes pride in high-quality customer service, with excellent communication skills, attention to detail, and confidence in working with data and IT systems. You will be comfortable speaking with supporters on the phone, drafting personalised letters and emails, and managing a variety of administrative tasks. While fundraising experience isn’t essential, you should have experience in customer-facing roles and working with databases. An interest in heritage or the charity sector would be an advantage.
You’ll be responsible for ensuring that donations are accurately processed, donors are promptly and warmly thanked, and Gift Aid is maximised. Day-to-day, you’ll be recording donations, updating supporter records, and producing reports and data downloads from our Salesforce CRM. Full training in our systems will be provided.
MAIN DUTIES AND RESPONSIBILITIES
Supporter Care
To respond to general fundraising enquiries by telephone, email and in writing, in a professional manner, seeking the guidance of colleagues as to the most appropriate response.
Ensure all donations are thanked and acknowledged quickly and appropriately, by yourself or the relevant contact manager.
Support other aspects of fundraising income administration, such the Patrons, Friends and regular giving schemes, and as required.
Record complaints, escalating as appropriate, and in line with complaints handling policy.
Support the administration of print and digital communications.
Occasionally attend and support the running of fundraising evening receptions, site visits, or new building openings– sometimes held over a weekend (time off in lieu will be given).
Supporter data, analysis and reporting
Record all donations and fundraising transactions on the Salesforce database, liaising with the finance team to provide relevant reports and daybooks for bank reconciliations.
Ensure that supporter contacts and database records are kept up to date and comply with data protection legislation and internal requirements.
Support the Finance team with Gift Aid best practice, including managing the integrity of current Gift Aid records and auditing past records.
Produce Salesforce reports to track donations, appeals, regular gifts, and memberships.
Extract contact data from Salesforce for segmentation, analysis and marketing, including appeals, raffle, event invitations and others, working to a brief from the relevant team member.
Ensure that Salesforce use by the team is continually developed and improved. Work with IT to select, onboard new database products, and hold workshops for team members around developments to maximise use of the supporter database.
Financial management
Administer the collection of all Direct Debit donations including membership payments (Friends & Patrons), regular givers, and Standing Orders.
Maintain the team’s annual income and expenditure monitoring spreadsheets, and project/restricted income monitoring, ensuring accuracy at all times and reconciliation with finance systems.
To be the main point of contact with the Finance team on day-to-day donation queries, including Gift Aid administration, chasing payments, and general donations questions.
Keep physical and electronic supporter filing up to date as required for audit purposes.
Manage the safe and proper handling of, and accounting for, income, to agreed deadlines.
Continually strive to improve margins and reduce costs as well as suggesting improvements in operating processes at a specific and general level.
General
To work closely and harmoniously with colleagues in all respects
To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
To appreciate, and work within, the organisation’s culture and to conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
To undertake any other duties as may be reasonably required in the post.
This is an outline job description that may be subject to change in consultation with the post-holder.
The client requests no contact from agencies or media sales.