Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

This is an ideal opportunity for an ambitious team player with supporter care/customer service experience to develop their career as part of the UK’s leading dementia research charity. Working closely with the Supporter Care Manager and other team Officers, you will work in a supervisory capacity to the rest of the team line managing 2 Supporter Care Executives and ensure that the charity’s supporters receive an excellent standard of service.

This is a fixed term role for a period of 12-months, or on the return of the post holder, to cover a period of Maternity leave.

Main tasks of role:

• Act as the first point of contact for the resolution of complex queries and complaints.
• Assist in managing the day to day work of the Supporter Care team, including managing turnaround times.
• Assist the Supporter Care Manager with projects involving Supporter Care and be the team representative on some cross functional projects.
• Deputise for the Supporter Care Manager, assuming responsibility for the team in their absence.
• Recognise fundraising, engagement and retention opportunities when talking to supporters.
• Respond to queries received by phone, email and post and assist the team in doing the same.
• Process donations, standing order payments and gift cancellations, acknowledging supporters and sending out materials as appropriate.
• Ensure there is always enough telephone cover in place, arranging lunch breaks, meetings and assisting with any voicemail arrangements.
• Compile routine reports including all feedback received by the charity.
• Assist the Supporter Care Manager with monitoring performance of external suppliers.

What we are looking for:

• GCSE in Maths and English, or equivalent
• Confidence working with computers – good knowledge of Word, Excel, Outlook and databases.
• Experience of working in an office based, customer facing role (within the charity sector would be advantageous).
• Experience of handling complaints and queries.
• Excellent written and spoken communication skills with an exceptional telephone manner.
• Ability to work with a high level of accuracy and attention to detail.
• Good organisational skills and the ability to prioritise workload.
• Professional and hard-working team player.
• Outgoing, enthusiastic and able to remain calm under pressure.

Location: Granta Park, near Cambridge.

Salary: Circa £27,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 12th February 2020 with interviews to be held on the 20th February 2020. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Individual Giving Officer, an excellent opportunity to join a known medical/health related charity, based in Central London.

Working closely with the Individual Giving Manager, you will join the IG team to support the continued growth and develop an already successful Individual Giving Programme.

As the Individual Giving Officer, you will support the continued delivery and development of a wide range of direct marketing fundraising campaigns and communications, through multiple channels.

• Planning, executing and evaluating marketing campaigns across direct mail, digital, email and telephone to warm supporters, making decisions on targeting, creative and delivery.
• Managing data segmentation and selection, considering the supporter base and tailoring content and approach.
• Analysing direct marketing performance, identifying and implementing opportunities and solutions to improve and develop the direct marketing programme.

Our client is looking for an enthusiastic supporter engagement marketer, who has worked within the non-for-profit sector, within an Individual Giving Fundraising or Supporter Engagement role and is looking to continue to progress their career in Direct Marketing.

You will have supported or managed the production of direct marketing campaigns including areas such as developing concepts, creative, data selection and segmentation and analysing results.

Legacy Fundraising Officer
Ref: 44013
Location: King's Cross, London
Salary: Circa £29,500 per annum (Inc. London Allowance)
Hours: 37.5 hours per week, full time
Contract type: Permanent

About the role

Over a quarter of Sense’s voluntary income comes from gifts in Wills. The Legacy Officer will play a key role in the development of the legacy marketing and administration programme for existing and new supporters, in order to increase income from legacies and to develop and grow our database of legacy prospects.

You will have demonstrable experience fundraising from individuals and a successful track record in direct marketing, preferably within legacies and proactively working across the organisation to ensure successful implementation, delivery and administration.  The successful candidate will have an independent, proactive and outcome focused approach, as well as the ability to build trust and confidence amongst your colleagues and our supporters to ensure success.

We’d love to hear from you if you have:

• Experience of developing fundraising campaigns and testing new channels and ideas
• Experience of running integrated campaigns across multiple channels
• A creative mind, always challenging the status quo and a collaborative approach to working
• You are excited by opportunity to deliver growth, test and manage your own campaigns to deliver a long term income stream for Sense

About us

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Closing date: Sunday 26 January 2020
Interview date: To be confirmed

TO APPLY AND FOR MORE INFORMATION:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the job description and complete the application process. 

We would recommend that you read the candidate guidelines and job description (available on our website) before applying. If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio, further details can be found on our website.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.  Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment are subject to a number of checks including an enhanced DBS check where appropriate.

No agencies please.

Are you interested in furthering your career in the up-and-coming, exciting area of legacy  marketing in the not-for-profit sector?

At Plan International UK, we are looking for a Legacy Officer to join our Individual Giving Unit. Plan International is a global children’s charity. We work to give every child the same chance in life. The Individual Giving Unit (IGU) is responsible for generating income from individuals through high-quality direct-marketing activity and fulfilment of the sponsorship journey.

As Legacy Officer, you will be responsible for effective legacy communications and for planning and delivering impactful and successful campaigns across traditional and digital marketing channels, monitoring and reviewing campaign performance to continuously improve outcomes. You will lead on delivering our annual programme of legacy stewardship events and communications, and work closely with colleagues in other teams to ensure that legacy messaging runs through our organisation. The role also involves liaising with creative and fundraising agencies to deliver our ambitious strategy and annual plans

This role would suit you if you have experience working as a direct marketer in a fundraising team or organising events in a similar environment and are keen to move into this area of fundraising. This is a great opportunity to use your existing skills and develop new ones in a role that has great variety and where you can make a tangible contribution to the income Plan generates to fulfil its aims of creating a better world for millions of children and young people, especially girls.

Please click on the button below to apply

The deadline for applications is 9:00am on Wednesday 12 February.

Interviews will take place on Friday 21 February.

Due to the nature of our work with children and young people, we follow rigorous child safeguarding policies and procedures in our recruitment process. As a result, some of our roles are subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee or volunteer; this will depend on the circumstances of any offences.

An exciting opportunity for an experienced Retention Officer to step up to senior officer level.

Voluntary Service Overseas (VSO) is an international development charity with a vision for a world without poverty and a mission to bring people together to fight poverty and marginalisation. Over the last 60 years VSO has worked in 90 countries, with more than 80,000 volunteers who have supported 50,000,000 people.

The VSO retention team’s current product is Volunteer View, a subscription service which sends newsletters and blogs written by VSO volunteers. VSO is investing in the development of this area as part of an organisational strategy, and is aiming to exceed the 60,000+ subscribers (and over £3 million income) achieved in recent years.

VSO is looking for a forward-thinking Senior Supporter Engagement Officer, with an engaging and dynamic approach, to focus on retaining or reactivating current or past subscribers.

VSO’s supporter journey programme is currently in its infancy, so this person will also help to develop a personalised, supporter-focused experience, through a range of channels and projects.

You will join a close knit team of two officers, reporting directly to the Retention Manager. They will be there to give guidance and direction, but you will be in charge of your own workload. This is a great opportunity for an experienced Retention Officer who is looking to take on more responsibility during an exciting time of growth for this established charity.

Job specification

VSO needs a Senior Supporter Engagement Officer to:

• project manage VSO’s Donor Retention Programme, overseeing emergency and cash appeals as well as organising bi-yearly packs
• improve and develop current supporter journeys by analysing previous performances and making recommendations on how to attract and retain new supporters
• continue to improve and grow VSO’s current product, Volunteer View
• reactivate supporters whose subscriptions have lapsed
• personalise and segment data to improve engagement of potential donors.
• manage the VSO telemarketing channel, working closely with an external agencies to improve donor engagement, assist script writing and monitor feedback.

Person specification

This role would best suit someone with:

• experience of donor retention and shaping supporter journeys, with the ability to manage projects effectively by increasing donor engagement
• a keen eye for data and experience in segmentation and personalisation
• an understanding and active interest in international development, as VSO’s brand and mission is a key component to retaining supporters.

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

SANE is looking for an entrepreneurial Senior Fundraising Officer with at least 2 years’ experience of developing and implementing trusts proposals and reports. In addition this role will write our two annual appeals and supporter report to indivudals. 

This is a new role within in a professional team of 6 which manages the full spectrum of fundraising, marketing, website and social media activities. The successful candidate will join a hard working and fun department which generates on average £1m per year.

The successful candidate will:

• be creative and determind with a focus on trusts and individual appeals
• be self-motivated, flexible, diplomatic, assertive, with good relationship management skills
• have the ability to work well within a team and independently, undertaking his/her own administrative tasks as required;
• have excellent written, verbal and presentation skills

Manage appeals and supporter journeys at this leading disability charity.

This is a key time to join the charity, as £1million is being invested in its individual giving department. Projects in DRTV, new regular giving products and cash appeals will be a primary focus to grow and retain the supporter base, where 40,000 are active donors.

Job specification

The charity needs an Individual Giving Officer to:

• manage cash appeals, including the Christmas appeal and Holiday appeal, which consists of producing newsletters, organising raffles, DRTV and using direct mail to attract donations
• sustain a strong working relationship with creative agencies to manage briefings, approve copy and collaborate on ideas for content.
• assist the acquisition team on innovating new products.
• manage supporter journey emails, newsletters and gaming asks

Person specification

This role would best suit:

• someone with experience in individual giving, having specialised within direct mail and managing supporter journeys
• a confident relationship builder who has experience liaising with external agencies and stakeholders
• a candidate with experience in DRTV (advantageous, but not essential)

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

Head of Communications & Marketing
Salary: £30,000 to £40,000 FTE
Hours: 28 - 35 hours per week
Location: Bristol, BS3 2JH

Passionate about communicating? Keen to engage local people with a fantastic cause?

Great Western Air Ambulance Charity is seeking an enthusiastic and passionate Head of Communications & Marketing. We need someone who will take our external communications to the next level, enabling us to engage with new audiences and fundraise more effectively. We’re looking for someone who is just as happy speaking to a former patient as they are drafting a new communications strategy or evaluating the success of a campaign.

We are a small, Bristol based charity, doing incredibly rewarding work. At GWAAC you see the outcomes of your work –meeting donors, former patients and their families, and working closely with the medical crew. Our team members have an impact across the whole charity, contributing to and celebrating all our successes. What we do is exciting and engages people, it’s visual, it’s time critical, it’s life-saving, and it affects over 1,800 patients a year.

2.1 million people rely on us to be there when they need us, bringing the skills, experience and equipment usually found in an Emergency Department, right to the scene of an accident or medical emergency. We provide this life-saving service across Bristol, North Somerset, Bath and North East Somerset, South Gloucestershire and Gloucestershire, meaning that people you know have probably been affected by our service.

Join us, and make a difference.

Closing date: 9am, Monday 3rd February 2020

Application Process:

If you would like to find out more about this position and to apply, please click the apply button to be directed to our website to download the job description and complete the application process.

No agencies please. 

An exciting opportunity for an experienced Acquisition Officer to step up to senior officer level.

Voluntary Service Overseas (VSO) is an international development charity with a vision for a world without poverty and a mission to bring people together to fight poverty and marginalisation. Over the last 60 years VSO has worked in 90 countries, with more than 80,000 volunteers who have supported 50,000,000 people.

VSO is looking for an experienced Senior Supporter Engagement Officer to help create new acquisition products at a hugely exciting time for the charity.

A new progressive fundraising proposition, which puts beneficiaries at the forefront, along with significant investment in new people and a completed stage of testing, make this a compelling opportunity for someone keen to join a team at the start of something special.

This is a great opportunity for an experienced Acquisition Officer who is looking to take on more senior responsibility, where you will have the opportunity to make your mark as the team is refreshing and revamping their acquisition programme by testing new products and channels.

Job specification

VSO needs a Senior Supporter Engagement Officer to:

• develop new digital acquisition products, engaging cold audiences to increase the amount of regular giving donors
• focus on the project management of digital channels and increase audience reach, including PPC/ paid social, email marketing and inserts
• collaborate with external creative agencies and stakeholders to develop digital fundraising plans and strategies, ensuring the best possible audience reach and contributing to the acquisition target
• research the benefits of adding new channels such as door drops or mobile selling to enable maximum supporter acquisition.

Person specification

This role would best suit someone who has:

• experience of acquisition campaign management, with keen knowledge of brand, new products and digital
• worked with digital agencies/in house digital teams to set up digital marketing campaigns, with an understanding of the digital user space
• proven experience spotting new opportunities and ideas for regular giving products
• knowledge of media buying, creative development processes (copy and artwork) and production processes for online/offline communications
• an understanding and active interest in international development

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

Team:                       Fundraising Team

Reports to:              Head of Fundraising

Line management: Design and Digital Executive

Hours:                      35 hours per week (Office based)

Job Purpose / Summary

To manage all aspects of David Shepherd Wildlife Foundation’s communications, marketing (internal, external, print and online), and PR output and relationships. To deliver engaging, creative and relevant content across all platforms and to different audiences and stakeholders, working closely with the Head of Fundraising and Head of Programmes and Policy as necessary.

Duties and Responsibilities

​​

1. Marketing and Communications

• Develop and manage a comprehensive marketing and communications plan across all Foundation activities to support and drive Fundraising and Programmes and Policy – crossing direct communications, PR, social media and other channels to market as relevant.
• Manage, write, edit and proof-read all content across digital and print communications and marketing (both fundraising and policy / programmes led content). Ensure all copy is engaging, clear, concise and accurate.
• In collaboration with the Design and Digital Executive, design, manage and produce an in-house suite of online and printed promotional materials and platforms including leaflets, campaign materials/communications, website, fundraising brochures etc.
• Uphold, manage (and develop where necessary) the charity’s brand through our visuals and key Messaging. Monitor all content produced, ensuring editorial quality, consistent style and tone of voice in keeping with the charity’s branding and messaging guidelines.
• Act as managing editor of DSWF’s supporter magazine ‘Wildlife Matters’ – managing content, layout and print production.
• Work closely with the Head of Fundraising and wider Fundraising and Policy team to develop marketing and fundraising campaign schedule and adhere to agreed schedules and deadlines, developing and delivering creative copy and content ideas and creative marketing campaigns.
• Work as part of the broader Fundraising Team to provide marketing support, expertise and guidance.
• Liaise with the Head of Programmes and Policy to receive and best utilise updates from conservation project partners and other relevant stakeholders. Work together to ensure appropriate sign-off for technical accuracy from Head of Programmes and Policy where appropriate.
• Work with the Design and Digital Executive to manage our image bank (photography) and film content, ensuring appropriate crediting on all output. Pursuing new opportunities to grow the bank and develop new film content based on the needs of the Foundation.
• Responsibility for managing systems to regularly analyse marketing activity (including campaigns, website and social media), using appropriate insight and analytics techniques (i.e. google analytics etc.) to help improve the quality and relevance of content to meet the needs of all audiences.
• Be aware of external UK and international wildlife charity campaigns and marketing strategies and communicate findings to Head of Fundraising and Head of Programmes and Policy.
• Support the Design & Digital Executive to manage the development and output of our monthly e-news and any other general supporter communications, ensuring good management of our output platform (Constant Contact / Mailchimp).
• To project manage key areas of work relating to our general marketing functions (i.e. website and social media).

2. PR

• Identify and pursue appropriate press and PR opportunities to support the Foundation’s activities and help gain exposure and growth.
• Manage all press releases for the Foundation and ensure appropriate circulation for relevant activities to support marketing.
• Develop and maintain relationships with a network of press contacts (local and national).

3. Website and Social Media

• Overall responsibility for the Foundation’s website in terms of visuals and content, ensuring it is kept up to date in terms of content and in relation to industry trends and development.
• Ensure regular reporting of analytics of website performance to help drive activity, learning and improvement.
• Line manage the planning, coordinating, commissioning, editing and delivering engaging content across the charity’s social media channels, working closely with the social media team to execute the social media strategy and tailoring content based on results.

4. Budget Management and Administration

• Responsibility for setting and management of marketing and communications expenditure budget.
• Write timely and accurate Marketing and Communications Report for submission to the Board of Trustees (c. 3 per annum).

5. External Relationships and Suppliers

• Manage, maintain and develop relationships with external suppliers including web provider, print, design providers etc.
• Ensure best standard and practice from suppliers in line with industry standards, sourcing competitive quotes as relevant.

6. Line Management Responsibilities

• Line management of the Design and Digital Executive, ensuring appropriate work levels and management are maintained and managing ongoing performance, workload and development including annual appraisals.

Person Specification

Qualifications

• GCSE English and Maths or equivalent
• A Level or equivalent level of education

Desirable

• Degree level qualification

Skills, Knowledge & Experience

• Excellent organisational and project management skills with proven ability to manage numerous projects and pieces of work at one time, working to deadlines whilst maintaining a high degree of accuracy and attention to detail.

• Proven ability to plan, coordinate and deliver a calendar of effective content across a variety of marketing channels.

• Ability to employ different techniques to achieve an end aim (e.g. using persuasive language to encourage donations).

• Excellent copywriting skills including creative/conceptual copywriting skills, experience writing for public-facing campaigns and/or advertising, plus keen copy-editing skills

• Excellent attention to detail.

• Excellent verbal communication and relationship management skills (internal and external with suppliers and PR contacts).

• Proven ability to design / manage and produce in-house promotional materials (leaflets, website, fundraising brochures etc) using InDesign or similar.

• Strong understanding of social media, how it works, platforms and how it can be utilised for marketing and engagement purposes (i.e. in a professional context and particularly in terms of content creation and distribution).

• Strong awareness of national and international current affairs, especially within the conservation and wildlife policy arena’s.

• Strong understanding of the print publication processes.

• Understanding of issues around data protection, confidentiality and legality in relation to fundraising and conservation landscapes.

• Demonstrable ability to pitch and deliver creative ideas for content across a range of media.

• Ability to prioritise tasks, working flexibly, alone or within teams to challenging deadlines.

• Experience of managing fundraising income and expenditure budgets.

• Start-to-finish project management experience, excellent administration and planning skills.

• Excellent IT skills and excellent knowledge and experience of MS Word and Excel, iPhoto and database entry/reporting experience.

• Good networking skills to be able to identify opportunities to meet relevant people and engage them in the work of the Foundation.

• Excellent ability to build, nurture and develop strong professional relationships.

• Self-motivated and able to work independently as well as part of a team.

• Strong analytical and strong problem-solving skills.

Desirable

• Experience of setting, negotiating and agreeing contractual terms within a relevant setting.

• Experience of working within the art sector and artist community.

• Experience of using and updating Raisers Edge (or other charity database software) including benefits of segmentation and targeting.

• Line management experience.

• Understanding of fundraising landscape, techniques, methods and opportunities.

How to apply: 

Please apply online with your CV and covering letter (covering letter no more than 2 sides of A4 referencing the job description above)

We will begin interviewing immediately, so this position may be filled before the deadline closes. Please don’t wait before applying!

As an experienced temporary Individual Giving Officer you will help to deliver an exciting new programme of cultivation and stewardship for the valued donor base to support an inspiring health charitys intention to achieve an ambitious step change in income generation to support its work.

The Charity
An incredible health charity leading the way in pioneering research. With approx a 4m turnover and a staff of 25, they offer a relaxed supportive environment with great benefits, including the offer of working fro home once a week.

The Role
Play a key supporting role in the development and delivery of an integrated Individual Giving programme for donor acquisition, retention and upgrade utilising all channels including, direct marketing, email, text, social media and online - in order to increase net income; the donor base; and the lifetime value of our donors.
Develop new packages and products for prospect and donor acquisition and engagement - working with agencies where appropriate.
Develop and deliver engaging and effective fundraising propositions and creative approaches for use in campaigns which build on approved cases for support.
Working with the marketing and communications teams, draft and deliver marketing materials for Individual Giving to increase supporters engagement and loyalty.
To monitor the success of fundraising campaigns, produce reports and feed into financial forecasts as required.

The Candidate
Experience in a fundraising or non-profit marketing environment.
Proven experience of managing direct marketing campaigns in a relevant environment.
Experience of managing agencies and suppliers as a key point of contact client-side.
Proven experience with Microsoft Office especially Excel, as well as Word and Access.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for an experienced Senior Supporter Engagement Officer (Acquisition) to contribute to the development and delivery of an exciting supporter acquisition programme.

The Charity Leading development organisation fighting poverty.

The Role
Deliver a long-term fundraising and brand engagement campaign designed to acquire new supporters
Supporting the development and delivery of new product to raise unrestricted funds including an online product area and digital marketing testing plan
Internal and external stakeholder management with expert communication and excellent project management skills including status reports and feedback processes
Raise unrestricted income and secure new donors through other acquisition products and channels.
Ensure we adhere to best practice in the ways we carry out fundraising to engender trust with internal and external stakeholders.

The Candidate
Knowledge of media buying, creative development processes (copy and artwork) and production processes for on-line/off-line communications.
Experience in a direct marketing or fundraising role.
Substantial experience using and managing direct marketing to drive income and acquisition of new supporters/customers.
Experience of project management across multiple stakeholders and multiple acquisition.
Experience of implementing Direct Marketing plans.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.