Direct Marketing Officer Jobs
Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.
Hours: Full-time. Applications for four-day contracts are welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Tuesday 22 April.
Shortlisting date: Wednesday 23 April.
Interviews: 29 and 30 April.
About the role
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.
The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.
We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.
This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.
They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
The client requests no contact from agencies or media sales.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have 54 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page.
Main Areas of Responsibility
As a Talent Acquisition Partner, your responsibility will be to deliver a best-in-class recruitment experience for both candidates and the stakeholders across our network of 54 primary and secondary academies, and in our central team. You will help embed a culture of best practice planning, sourcing, screening, interviewing and onboarding, as well as continually reviewing and improving processes to ensure we secure the best talent. Reporting to the Head of TA, you will line manage, coach and develop a Talent Acquisition Coordinator.
Reporting to the Head of Talent Acquisition, your responsibilities will include:
- Working with academy and head office senior leaders on delivering effective and diverse resourcing strategies for mid to long term recruitment needs.
- Meeting with hiring managers to qualify posts, to support in role creation, salary benchmarking and job/skills evaluation, and to plan a campaign and recruitment schedule for each position.
- Providing support, guidance and training to hiring managers on best practice, screening, reviewing applications, and supporting with panel interviews and/or preparation where needed.
- Supporting our in-house executive search function for senior appointments.
- Managing a high-touch recruitment process with both external and internal candidates to ensure the best possible candidate experience.
- Managing a robust full-cycle recruiting process for entry-level hires through to senior-level positions across the academy network and head office team.
- Developing new and existing sourcing strategies for talent pipelines, candidate pools and nurturing talent in line with workforce planning, from entry level to senior leadership.
- Helping develop and implement the use of testing and assessments to evolve our approach to skills/competency based hiring.
- Helping increase diversity and working with the wider People Services directorate on diversity and inclusion initiatives.
- Working with local HR teams and head office recruiters to oversee a the onboarding process and pre-employment screening.
- Developing communities and talent pools through advertising, headhunting/direct approaches, networks, university events, social media and employee referrals.
- Supporting with Employer Value Proposition, Recruitment Marketing, Equality, Diversity & Inclusion, Staff Referral and Engagement projects initiatives.
Please download the Job Pack from for full details on the job responsibilities and person specification.
What We are Looking For
We are interested in hearing from experienced recruiters and would be particularly keen to speak with people who have gained experience working within a Multi Academy Trust HR or recruitment team, or in-house TA/recruitment team within public sector or not for profit environment.
You should be experienced in working closely with hiring managers to form close partnerships in order to deliver against recruitment objectives.
We would like to hear from you if you have:
- A passion for recruitment and ensuring outstanding candidate experience
- The ability to problem solve and create innovative solutions to difficult hiring challenges
- Previous experience in building and developing relationships with internal and external stakeholders
- Significant recruitment experience gained in an in-house function, RPO or consultancy
- Experience of implementing and developing recruitment processes
- A track record of recruiting across all level roles, from entry level through to senior leadership
- The skills to be resourceful, meticulous, and organised with the ability to multitask
- Experience of using ATS/HRIS
- Experience across several sourcing channels and techniques
- Knowledge of market trends and insights
- Qualifications to degree level or equivalent
Applying for this Position
If you would like to discuss the opportunity further, or if you have any questions, please contact Harry Bond, Head of Talent Acquisition, via email:
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
The next stage will be a Teams interview, followed by a face-to-face interview for successful candidates.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Turquoise Mountain is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.
Turquoise Mountain is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to thrive and to revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict.
Sound financial records and prudent management of our finances is core to everything we undertake. We have a small central Finance team that closely works with in-country Finance Teams. Because we, as part of our charitable mission, promote the sale of artisan goods to international markets, Turquoise Mountain has a trading subsidiary and also engages independent trading entities in the countries in which it is active. This means our Finance focus covers both charity and commercial, across different jurisdictions, and with culturally diverse teams. This makes the Head of Global Finance role a diverse one, that requires the ability to switch quickly, to build strong relationships, to lead and guide, whilst maintaining spotless financial records and financial compliance and providing senior management with the information and transparency it needs to make strategic decisions.
This is an exciting time to join TM, as we expand our operations and implement best-practices, the opportunity is there for someone who is committed to capacity building and leading a team through positive change.
Please read through the provided Job Description and Person Profile for more information on the role and how to apply.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Feedback are seeking a Fundraising Manager to join the team on a part time basis.
Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
ABOUT THE ROLE
Working closely with the Executive Director of Feedback Global, as well as with other members of the senior team and the Executive Director of Feedback EU, the Fundraising Manager will develop and implement a strategy to raise funds for Feedback Global and Feedback EU, with a target of £3m yearly income across both organisations by the end of 2025.
The overwhelming majority of the funds raised will be from trusts and foundations, and so the role will primarily consist of researching potential trusts and working with the different teams to research and write compelling concept notes and applications. As such, the postholder will be expected to proactively keep informed about developments in the food, social justice, and environmental sectors. The postholder will also lead on reporting to these funders and maintain and develop these relationships. The postholder will work to engage institutional supporters, create connections and develop the organisation’s networks with such funders. The postholder will identify new trusts and foundations and build and maintain a robust pipeline of income generation opportunities.
The postholder will also be expected to contribute to other fundraising projects which might include digital fundraising development, direct marketing, and major donor fundraising, in partnership with the communications team and senior leadership team.
This will be a varied role within a fast-paced environment, therefore flexibility and a positive, can-do attitude and a readiness to get stuck into all aspects of the organisation are essential competencies of the successful candidate. Reporting directly to the Executive Directors, the role is integral to the success of the organisation and presents a real opportunity to help shape its future direction.
Key Responsibilities
- Research and manage a pipeline of trusts and foundations that offer unrestricted and programmatic funding.
- Manage relationships with trusts and other grant-making bodies.
- Organise and lead regular fundraising meeting with the Executive Director and senior team
- Write applications, bringing together information and expertise from colleagues as necessary.
- Lead and manage the process of reporting to existing funders, bringing together input from colleagues as necessary.
- Research grant fundraising prospects.
- Attend public facing events organised by Feedback or others when necessary.
- Contribute to the overall business development of the fundraising function, including the development of new income streams.
- Work with the senior team to write compelling concept notes and presentations for new areas of work
- Work with staff across Feedback to produce compelling and successful fundraising bids.
- Identify new opportunities for unrestricted and project funding from a range of sources, including trusts and charitable foundations; European, national and local government; individual supporters; commercial opportunities.
- Maintain detailed records of funding opportunities and grants in the CRM.
- Contribute on an ad hoc basis to any other reasonable activity as requested by senior staff
- Very occasional travel to the Netherlands for work with our sister organisation, Feedback EU and to regions in the England where colleagues are based.
PERSON SPECIFICATION
Essential:
- Trust fundraising experience (approximately 5-7 years)
- Outstanding writing skills and good attention to detail
- Experience of research in an appropriate context. This could be either in an academic or business setting but must demonstrate the ability to read, collate and summarise large amounts of information quickly and accurately.
- A willingness to be ‘hands-on’ and flexible and displaying an ability to deliver against tight timescales when necessary.
- Planning and organisational ability.
- Team player who can work effectively with diverse groups as well as a self-starter who can work independently.
- A commitment to the objectives and core values of Feedback - Collaboration, Celebration, Audacity, Solidarity, Impact.
How to Apply
Please apply with a CV and cover letter (no longer than 2 pages) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.
Deadline to apply: Thursday 4th April, 9am
Successful candidates for interview will be notified by 10th April
Interviews will be held on the 17th and 18th April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have two Individual Giving Manager vacancies within the mental health sector. These are newly created roles at separate but connected charities.
One is with the umbrella charity and the other is with one of their member charities. Reporting into the same Head of Individual Giving, each role will lead its own charity in developing income from individual giving.
The umbrella charity is a younger charity in operation for 7 years, and they are about to launch a product linked to women’s health and mental health – a sector leading step for them.
The member charity has been in existence for around 50 years and supports people severely affected by mental illness. They have a loyal support base which is cash-led.
The roles will need the same skill set from individual giving experts but will have their own nuances and differences. The roles are fully responsible for all individual giving activity, with income of c.£300,000 a year for each charity.
Both charities are in the investment stage of developing the programmes and there will be opportunity for creative and innovation on both programmes.
There is an individual giving officer for each role that will report to each manager.
As both programmes are developing there is the need to keep improving on processes, reporting and systems.
Ideal skills and experience:
- Strong individual giving/direct marketing experience ideally from a small to medium sized charity
- Line management and able to get the best out team members
- Budget management
- Strong ability to manage internal stakeholders
- Excellent communication skills
- Track record of strong performance against targets
- Creative and able to spot opportunities
- Ambition and wants to put their own mark on a programme
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an ambitious senior PR/communications professional to lead our newly established external affairs function, to develop and deliver the charity’s media strategy, build and maintain strategic relationships and identify opportunities to improve external impact.
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity generally. The people here work hard, are good at what they do, and for so many it is ‘home’, with an average tenure of 11 years.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and Black Charity Leaders.
Applications will not be accepted without a covering letter.
The client requests no contact from agencies or media sales.
London: £70,995 to £87,781 | National: £60,014 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.
JOB SUMMARY
- Defines and leads the Charity’s strategies for income development and growth, through a mix of traditional fundraising and marketing, as well as new initiatives;
- Creates and nurtures relationships (new and existing) with key stakeholders, organisations and individuals to secure philanthropic support and maximise income.
- Key member of Grief Encounter’s Senior Leadership Team (SMT), responsible for both developing and implementing strategic initiatives to generate income and for raising awareness of the Charity’s work and extending our reach.
MAIN DUTIES & RESPONSIBILITIES
Provides leadership for all fundraising, income development and marketing activity within the Charity by:
Staffing:
- Providing leadership and direct line management support to Assistant Directors and Seniors within the Income Growth & Development team
- Leading and developing a team of experienced fundraisers and the marketing lead, to sustain, develop and grow a range of fundraising, marketing and other initiatives to maximise income from new and existing sources.
Planning and Management
- Implementing and executing the annual Fundraising, Business Development and Marketing Plans to meet targets. Prepare and presents regular reports on progress towards income generation goals, to CEO, then Board of Trustees.
- Monitoring income and managing departmental budgets. Analyses of all fundraising activities, events, including a robust patronage programme as well as funding campaigns, for excellent return on investment,
- To embed a culture for learning, that celebrate successes, encourages feedback and identifies areas for improvement.
Brand and Marketing
- Expanding and diversifying supporter reach and engagement to further enhance the return and reputation of the charity nationally, creating strong ‘brand awareness’ of all areas of our work.
- Overseeing the creation and management of Grief Encounter’s messaging and branding across all platforms. Ensures consistency and clarity across print, digital, social media content and all public relations.
- Conducting extensive research to develop new marketing opportunities and overseeing evaluation of existing processes.
Fundraising Management and Income Generation
- Ensuring income projections are accurate and timely, embracing a culture of performance and ambition.
- Embedding processes to support swift identification of opportunities, as well as timely mobilisation of progress with identified plans.
- On-going review and identification of new Grants and Trust opportunities of significant interest to the Charity. Ensures robust and timely applications, including ones for creative growth and development opportunities, are submitted by team and that outcomes/learning is shared for future improvements.
- Developing and leading on other strategic plans and initiatives with support from SMT and colleagues, to create other new revenue generation opportunities for the charity.
Events and Campaigns
- Planning and overseeing the execution of flagship events (e.g. Gala Dinner) with the Head of Fundraising (Special Events) and ensures support from other colleagues across the Charity.
- Building cross-departmental staff involvement in all fundraising events and income generating initiatives. Working closely with SMT colleagues to regularly update initiatives and share developments, both within Grief Encounter and more widely in the sector.
- Exhibiting a high level of visibility by attending a range of income generating events and functions throughout the year.
Digital Fundraising and Engagement
- Development and drive appropriate digital marketing campaigns across a range of social media platforms to engage supporters and increase donations.
Relationship Management
- Nurturing existing relationships and long standing supported to ensure stability for regular giving is well maintained.
- Networking and maintaining regular contact with an expanding portfolio of philanthropists, and major gift donors and prospects to build strong relationships, negotiate a wide range of on-going opportunities for support as well as partnerships.
- Managing relationships with external agencies to maximise return on investment.
- Supervising and providing advice for other relationship management within the team.
This job description will be reviewed as necessary to meet the needs of the service on no less than an annual basis in consultation with the post holder.
This post is subject to pre-employment checks and an enhanced DBS search
PERSON SPECIFICATION
Qualifications
- Degree level education/equivalent.
- Recognised relevant professional qualification in Fundraising/income generation or qualified by extensive relevant experience.
Skills & Experience
- Previous role as a Director of Income Generation or similar position.
- Previous experience of working within a similar agency, ideally but not exclusive to the child bereavement world.
- Highly level of numeracy with excellent understanding of budget and resource planning.
- Proven donor management and income generation skills.
- Superb written and verbal communication skills.
- Excellent presentation skills together with the ability to pitch ideas and applications to a highly professional standard and to support others to do so.
- Strong understanding of income generation and business growth, including knowledge of grant and trust identification and application processes and event management.
- Leadership and team management skills with the ability to build a performance culture in a supportive and encouraging manner.
- Ability to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns of others.
- Project management ability.
- Ability to raise interest in and promote the Charity’s work and to nurture others to do the same.
- Understanding of marketing techniques and processes including use of digital ad social media platforms.
- Proactive collaborating and networking skills to work across diverse stakeholder groups
- Proficiency in Microsoft Office Suite, especially Excel.
- Tactfulness to professionally handle ambiguous and complex situations.
- Politically astute; is able to read situations appropriately and exhibit sound judgement.
- Exceptional organizational and time management skills with the ability to prioritise/organize a busy and varied workload to meet work deadlines.
Personal qualities
- Entrepreneurial. Devises new approaches and assesses effectiveness.
- Respectful, non-judgemental and empathic.
- Sets clear expectations, enthuses, encourages and supports others to achieve goals.
- Demonstrates respect for confidentiality and boundaries.
- Takes ownership and shows commitment to organisational excellence.
- Resilient and tenacious.
- Flexible, pro-active and open attitude to work.
- Able to work outside normal office hours as necessary. (Events, donor meetings etc.)
The client requests no contact from agencies or media sales.
Charity Operations Manager
About Thyroid UK
Thyroid UK is a charitable organisation working to inform and support people living with thyroid disorders in the UK and campaigning on their behalf for the right tests to diagnose thyroid disease and to have a choice of treatment options.
The provision of quality information for people with both diagnosed and undiagnosed thyroid disorders is the primary concern of Thyroid UK, and we work effectively in this field through dialogue with NHS departments, networking with other voluntary organisations, and providing services directly to patients. We work to encourage scientific research for the education, alleviation, care, treatment and cure of thyroid disease and seek to influence public health policy for the benefit of people affected.
Role and Responsibilities
We are seeking a Charity Operations Manager to run the smooth, effective operation of the organisation so we can best support people in the UK living with thyroid disease. This is a management role leading on all operational activities, supporting and working in close collaboration with the Chief Executive Officer (CEO). Salary will be reviewed after an initial 6 month probationary period.
This role involves minimal supervision and is responsible for the day to day running and management of the charity.
General office management:
· General secretarial and administrative support including routine office tasks where needed
· To manage all operational activity of the charity according to the strategic direction provided by the Board of Trustees
· To be responsible for all aspects of staff and volunteer management, including recruitment, training and supervision
· Collaborating with other team members to ensure that information flows effectively
Support the CEO:
· Foster good relationships with other charities, organisations and research groups; supporting beneficiaries; liaising with patrons, medical advisers and trustees to support continued engagement
· Plan, market, manage and organise/deliver our projects such as conferences, webinars, surveys etc. to meet our strategic goals
· To ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
· To lead on trust and corporate fundraising to ensure our income streams remain stable and sustainable.
· Draft, proofread and publish the quarterly member magazine
· Draft and send our E-news to our beneficiaries
· Development of the website
· Management of IT systems
· Recruit, manage and supervise our volunteers
· Recruit and line manage staff
· Maintain and update the suite of governance policies to ensure
Thyroid UK is compliant with legal requirements and, where possible, best practices
· Identify opportunities to improve policies and procedures
· Prepare the annual report and other necessary documents and send to the Charity Commission and Companies House
Support the Board:
· Set Board meeting dates; preparing Board meeting papers, agendas and minutes, and liaise directly with Board members, in close collaboration with the CEO
· Contribute to the development and long term strategy of the charity providing regular reports to the board of trustees
· GDPR compliance in the role of GDPR Officer
· The role will require attendance at Board meetings that take place on Saturdays quarterly with one in London per year
Skills required to be successful in this role include:
· High standard of literacy and numeracy
· Excellent organisational skills with attention to detail
· Excellent verbal and written communication skills
· A collaborative working style
· Ability to lead and motivate a small team
· Good problem solving and decision making skills
· Ability to prioritise and delegate tasks and establish clear lines of accountability
· Excellent IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel. Experience of using a customer relationship management system would also be helpful
· Ability to work with flexibility and adapt to changing circumstances
Experience
We are looking for someone with experience of working in a similar or related role in a small charity who ideally has experience in charity operations and governance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RAIN RESCUE - Our Charity
We are a ‘small but amazing charity; on a mission to make life better for pets in crisis in and around South Yorkshire.
Our pets are having a really difficult time as many are being left homeless having been neglected for some time. As these animals come into our care, we have our work cut out for us, helping to bring them back and ready for the world of finding their new matched home.
FUNDRAISING and COMMS - Our Team
We are an active team, who are all passionate about helping pets and the amazing work we do helping both the owners who need to rehome their pets, but also those welcoming a new pet into their lives. We strive to ensure that our charity gets all of the funding it needs to continue to help those homeless and most in need pets.
RAIN RESCUE and You
We are seeking a passionate Fundraising Manager, bringing a wealth of experience from a wide range of income sources covering Grants and Trusts and Individual Giving and being skilled in both marketing and comms.
You will be instrumental in creating a fundraising strategy resulting in a diverse and sustainable income portfolio. With an appetite to innovate and drive continuous improvement.
You will be responsible for developing and delivering a programme of initiatives to maximise income when the strategy shows the time is right, building a small but ambitious team.
ROLE SPECIFICS
1. OVERVIEW
Reports to the Chief Executive
Direct Reports Social Media Assistant p/t
- Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving.
- Monitor and evaluate donor recruitment and journey strategies, ensuring the best possible experience for donors, maximising donor loyalty and value and testing new channels as appropriate.
- Review campaign results, analysis and research across the UK market, identifying strengths, opportunities and trends that can feed into strategic plans using the Donorfy CRM.
- Be engaging with the team to bring awareness of how each can play their part in engaging our supporters.
2. SPECIFIC RESPONSIBILITIES
Management of People and Projects
Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving whilst providing leadership to the social media assistant (p/t) to create a high-performing team that is ambitious, results-driven and donor-centric.
Individual Giving and Sponsorship
Develop, implement and manage fundraising programmes in individual giving to maximise returns from the existing donor base and new donors.
- Encourage loyalty from adopters and maximise our warm donors to keep the relationship alive and they are aware of how much their support means to Rain.
- Develop off and online mail campaigns from concept through to mailing, being part of the copy creation process, ensuring GDPR compliance and ROI.
- Maximise new digital channels to reflect campaigns including website to maximise message reach and income.
- Engage pet adopters and those people we have helped by taking a pet into care, to give a one-off or sign up for monthly giving to generate regular income.
- Develop and implement a stewardship programme including regular newsletters, mailings and online activity.
- Develop opportunities for pet or pen sponsorship from both individuals and corporate partnerships.
- Encourage accompanied visits to the rescue centre site to welcome and keep gifts in wills, high donors, regular giving, Corporate sponsorship and Kennel and Cat Pen sponsorship.
- Work collaboratively across teams to help generate leads for corporate, challenge events and major donors.
- Audit the donor gifts on the CRM system and ensure timely acknowledgements are given.
- Incorporate and implement a legacy fundraising programme, promoting legacies. Manage supporter engagement events throughout the year, and the annual launch of Will Month.
- Stimulate, encourage and support fundraising activities carried out by individuals community organisations and corporations.
- Identify opportunities to raise awareness of Rain Rescue including networking events, working proactively with the media and acting as an ambassador for the charity.
Planning, Monitoring, Analysis and Evaluation
Prepare phased budgets and forecasts in line with activity plans and progress to focus on return on investment (ROI).
Grants & Trusts
Develop a pipeline of charitable trusts and foundations that could support a range of low and high-value projects, and activities across the full breadth of our work including core costs.
- Develop a Capital appeal for a high-value project for site ownership.
- Ensure a strong pipeline of prospects is maintained by tracking and planning applications. Preparing an agreed number of medium-large high-quality funding bids, in line with the requirements of potential funders.
This job description summarises the main duties and responsibilities of the post; the post holder may be required to undertake other duties of a similar level and responsibility, as required.
3. RAIN RESCUE Are we your perfect fit?
Our income is how we can help more pets. Without it, there would be no Rain and no Rescue. We can talk all day long about our candidate qualities on our shopping list but what we want is someone who brings:
- A minimum of 3 years experience in a charity fundraising role generating income from a variety of revenue streams primarily Grants and Trusts, Individual Giving and donor journey, PR, Marketing and CommsIs results-driven with an appetite to innovate
- Skills using a CRM donor management system in a fundraising role
- Experience in managing staff
- Has a proven track record of developing and implementing a successful fundraising strategy and plan.
- Proven ability to develop excellent relationships with funders and donors.
Note:- The roles and responsibilities defined within this document should be read in conjunction with the contract of employment for the person defined within this role. The particulars in this document do not affect the Terms and Conditions of Employment.
Please explain how your skills meet our needs, we are waiting to hear from you soon.
The client requests no contact from agencies or media sales.
About the role:
As our Community Fundraising Lead, you will manage an evolving supporter fundraising programme, including key fundraising products, activities, and propositions, working with individuals; groups of supporters and community organisations to successfully fundraise and support-raise for Hope and Homes for Children’s work. You will act as primary relationship manager for assigned fundraising individuals; groups of supporters and community organisations ensuring exceptional relationship development in line with delivery of agreed performance indicators.
About you:
We are looking for a talented fundraiser and relationship manager who is excited and inspired by how individuals and groups of individuals turn their passion into fundraising and support-raising for a cause. You will be a self-starter with the ability to able to creatively and strategically engage supporters and potential supporters in active fundraising.
About Hope and Homes for Children:
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
Location: Our Salisbury or London office with flexibility to work from home for part of the week.
Contract Type: Permanent
Hours: Full time, 37.5 hours per week.
Salary: £35,000 to £39,000 per annum, including any London weighting if applicable.
Benefits: Competitive
Other information: This post requires the post holder to have the right to work in the UK. We actively encourage equality and diversity as we believe it brings us closer to our mission of eliminating orphanages. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment.
To apply, please upload your CV and a brief cover letter (500 words max) which briefly summarises how you meet the person specification and why you’d like this role. The final date for applications is 31 March 2024. However, we may close the vacancy early if we receive strong applications. So, don’t delay, please get in touch if you have the right skills, experience and passion for our cause.
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.
REF-212 307
Thank you for considering working with us at LTSB.
It is an exciting time to join the charity as we embark on a new five year strategy. If you are passionate about Social Mobility and motivated by supporting young people living in some of the UK’s most deprived areas, this could be the charity for you!
This is a new role for LTSB, and an exciting opportunity to shape the way our young people engage with our work from first contact through to alumni retention.
Working closely with the Communications Manager, the successful candidate will lead on our online presence to engage new and existing audiences through advertising and social media, ensuring a strong pipeline of applicants for our programmes. You’ll manage relationships with youth recruitment platforms (i.e. Not Going To Uni and Rate My Apprenticeship) and you’ll be responsible for collecting and analysing the relevant data.
You will also establish and manage our Youth Board and so experience of direct youth work would be an advantage, but an enthusiastic, creative approach to the task of creating the LTSB community is essential!
LTSB’s vision is A world where all young people can choose their careers, with an emphasis on improving the lives of young people from disadvantaged backgrounds. The successful candidate will have a proven commitment to improving the lives of young people from disadvantaged backgrounds, and an excellent understanding of social mobility, diversity and inclusion issues.
LTSB does not have its own offices, so you will work remotely, but this role has regular in-person expectations at partner organisations and corporate supporters, as well as occasion travel to our city hubs Birmingham, Liverpool, London, and Manchester. This position will require DBS Disclosure at enhanced level.
The application process for Community Engagement Coordinator has two stages:
- The first round will be a remote interview held over Zoom.
- For the second round, you will be asked to complete a task and present at a panel interview, held in person.
To apply, submit a CV and a personal statement of no more than two pages outlining how you fit the person specifications, and why you feel you can contribute to LTSB’s work.
Please apply by 5pm, Wednesday 3rd April. The first round of interviews will take place in week commencing 8th April.
If you are interested in discussing the role or the charity in advance of applying, please contact Cat Wyard, Communications Manager on cat @ ltsb.charity
Good luck!
Rob Burton,
CEO, LTSB
The client requests no contact from agencies or media sales.
Join us at Joe's Buddy Line as we pave the way towards a society where mental and physical health stand hand in hand, where every young person embodies confidence, resilience, and the courage to seek help when needed.
Our vision is clear: we are committed to providing accessible and empowering mental health and wellness support to young individuals and their communities. Through education, resources, and advocacy, we aim to foster environments where conversations about mental health are open, accepting, and free from stigma.
Each year, we collaborate with educational institutions and local community hubs, offering training, resources, and partnership connections to shift the dialogue surrounding mental health. We recognize the importance of trust, compassion, and empowerment in building emotionally intelligent foundations within communities encouraging the development of resilience and autonomy.
Are you ready to be a catalyst for change? Do you possess the passion and drive to make a difference? Join our dedicated team at Joe's Buddy Line. As the Programmes Coordinator, you will serve as the crucial link between educational/community settings and our third-party practitioners. Your role is pivotal in ensuring that our programs are established, supported, and executed to the highest standards, equipping young people with the essential skills to navigate their mental health journey with confidence and strength. Together, let's build a brighter, stigma-free future for all.
Position: Programmes Coordinator
Responsible to:Chief Officer
Locations: Primarily home based with travel throughout London and the South-East.
Hours: 22.5hrs per week. (flexible working arrangements can be discussed)
Salary: £26,250 - 29,000 pro rata per annum (based on 37.5hrs per week)
Annual Leave: 28 days annual leave inc. BH
Benefits: Pension
Other: An enhanced DBS check is required for this role.
Closing Date: 9am Monday 15th April 2024
JOB PURPOSE:
- Working to assess, plan and implement our programmes with chosen education partners within the community.
- Develop excellent relationships with our third party practitioners, staff, volunteers and work closely with our trustees. You will also develop excellent relationships with relevant external agencies and partners and communicate with them when appropriate.
- To collaborate and administratively support the relationship between partner settings and Joe’s Buddy Line practitioners for smooth execution of service.
- To assess the success of support programmes through evaluation, monitoring and reporting and advise key changes to approaches to suit end user needs.
- To support the charity’s aims, vision and mission; contribute specialist mental health knowledge and have a working understanding and knowledge of safeguarding policies and procedures.
- In collaboration with the Leadership Team, the post holder will contribute to the development of policy and protocols in light of national / local guidance. This process will encompass audit and service evaluation.
DUTIES AND RESPONSIBILITIES:
- To contribute to establishing support programmes within education settings and the community; focussing on the prevention of the development of mental illness and promoting good emotional wellbeing across the population.
- To support the delivery of mental health and wellbeing related programmes.
- To develop and promote collaborative multi-agency working practices by providing information and expertise to partners in professional third-sector, social care and medical services.
- In collaboration with a member(s) of the leadership/trustee team, the post holder will contribute to the development, evaluation and monitoring of the mental health and well-being programme service.
- To maintain, deliver and audit all Joe’s Buddy Line programme products and equipment.
- To have responsibility for promoting and safeguarding the welfare of children and young people you come into contact with as laid out in the charity’s safeguarding policy.
- To ensure all tasks are carried out with due regard to Health and Safety, in particular to complete all relevant risk assessments and accident reports as laid out in the charity’s policy documents as necessary.
- To maintain accurate and up to date records and activities of partners, settings, suppliers and agencies.
- Attend and promote positive mental health and wellbeing displays or events with stakeholders.
- To contribute to the identification of training needs of staff / workers within the programmes team.
- To be available to guide the administration of mental health & suicide first aid in accordance with Charity Policy.
- To undertake appropriate professional development.
- To adhere to the vision and mission of the charity and to set an example of personal integrity and professionalism.
- To attend appropriate staff and multidisciplinary meetings.
- Any other duties as directed by the Chief Officer which are commensurate with the title of post.
Person Specification
ESSENTIAL
- Proven ability to understand the current, complex educational environment and the needs of staff and young people within these settings.
- Knowledge of mental health issues, whether through a track record of employment or lived experience.
- Proven ability to develop, implement and manage complex projects and programmes.
- A clear communicator with a track record of building partnerships and influencing partners / key stakeholders.
- Sound financial literacy to understand and implement programme budgets.
- Experience in impact measurement and reporting.
- Competent in using Microsoft 365 or similar to manage documents and shared resources.
- An undergraduate degree or qualification in a relevant field or equivalent work experience in a management capacity for a small charity or similar organisation (e.g. private or public sector).
- Ability to manage the health and safety and safeguarding aspects of programme delivery.
- Proven ability to present to and communicate with a wide and diverse range of people, including representatives from the educational sector, local authorities, voluntary sector and other professionals.
- Ability and willingness to travel throughout the UK as may be required.
- Commitment to increasing diversity and representation.
DESIRABLE
- Experience of working in the voluntary sector and an understanding of the issues and challenges it faces.
- Experience of working in partnership with statutory services, educational organisations and third-sector organisations.
- Understanding of marketing including use of social media platforms.
The client requests no contact from agencies or media sales.