Director jobs in central london, greater london
You will be responsible for the providing effective of HR services for XLP and building strong relationships across the team, keeping a good understanding of people’s challenges and opportunities.
You will partner with Line Managers on a range of HR duties to cover the full employee life cycle, including implementing an HR software platform and reporting with the Director of Operations, managing employee relations, safer recruitment, onboarding and offboarding, staff training and development, and more.
You will help make sure we recruit and retain excellent staff so we can give our best for young people. You will be happy to manage all aspects of HR and the employee lifecycle, happy to work independently, and ready to get stuck in.
This is a full-time hybrid role, with Monday to Wednesdays in the XLP Office.
The client requests no contact from agencies or media sales.
Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)
Brooke’s work across Africa, Asia and Latin America transforms the lives of the animals and the people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.
Joining us as a member of the Executive Leadership Team (ELT), your will step into a highly strategic and pivotal role where you will embrace emerging technology and our utilisation of data and insights to enhance our organisational mission. You will lead on our technology platforms and our use of AI, providing strategic overview, advice and guidance to the ELT and our Board of Trustees.
You will champion the role of technology to enhance growth and impact, lead on major initiatives across all sites ensuring performance resilience, cyber security and steps to mitigate cyber threats as well as the development of data usage across all areas of our work. This will include working on compliance, ensuring strong data governance is integrated into our systems and processes by design.
With strong leadership skills, the ability to manage complex projects and a track record of leading and delivering technology transformation, you will have a high level of knowledge of the latest data technology and AI capabilities, including tech infrastructure across a variety of platforms and applications. You will have the ability to lead a high-functioning team and an ability to communicate with presence at all times. Previous experience within the charity sector is desirable although not essential.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Closing date: 27 November 2025, 5pm
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Executive Director has overall responsibility for TOLFA UK’s fundraising, financial management, marketing and communications, and personnel, to implement its mission of providing vital and preventative healthcare to India’s ownerless animals and those belonging to low-income owners, as well as educating communities in their welfare and value
Initially a salary of £19,000 per year for 24 hours per week; both the hours and salary could potentially increase based on the organisation’s income and financial assets
A minimum 18-month commitment is expected; longer is preferred
Reporting to the Board of Trustees
Responsibilities
• Proactively diversify and sustainably increase TOLFA UK’s fundraising, such as:
• Submitting grant proposals and reports to trusts and foundations
• Cultivating individual donors and major donors
• Using TOLFA UK’s donor database to raise funds more effectively
• Collaborate with the Board of Trustees to develop the strategy of TOLFA UK, which will include becoming a more impactful organisation with increasing revenue and additional staff
• Provide the vision and leadership to ensure the implementation of TOLFA UK’s strategy
• Maintain excellent communication with the Board of Trustees, including providing monthly reports
• Lead, motivate, and evaluate other staff, freelancers or consultants of TOLFA UK
• Oversee TOLFA UK’s finances, collaborate with a bookkeeper to create and monitor budgets and ensure strong financial controls are in place, and promptly notify the Board of Trustees of any concerns. Lead on oversight of processes such as submission of year end accounts with third party accountancy partners.
• Liaise with TOLFA India, including to understand their funding needs and obtain content for communications and fundraising
• Manage TOLFA UK’s public communications, such as enquiries from the public and the media
• Fill other roles and complete additional tasks as needed
Person Specification
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UK Based
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Demonstrated leadership skills which are necessary to expand TOLFA UK
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Proven success in fundraising
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Proven success in leading fully remote teams
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Exceptional interpersonal skills with donors, trustees, staff, collaborators, and others
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Excellent administrative skills including organization and attention to detail
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Demonstrated efficiency, versatility, and ability to complete tasks within deadlines, when working independently and remotely. Strong ability to manage simultaneous ongoing tasks, projects or deadlines.
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Strong writing skills, including writing in diverse styles and for diverse audiences
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Demonstrated passion for animal welfare
Please note that early applications are encouraged and we reserve the right to close the advert if we find the right candidate before the closing date of 12th Dec.
The client requests no contact from agencies or media sales.
Goodman Masson are partnered with an award-winning, pioneering organisation dedicated to preventing human suffering caused by armed conflict, as they seek a Finance & Operations Director to join their Directors' Group.
They work globally with civil society, protecting human rights and promoting humanitarian action. Their brand is built on strategic engagement, reputation, and impact.
You Will Be:
- The financial compass, driving fiscal excellence, rigorous control, and compliance across international operations.
- A strategic partner shaping long-term organisational strategy, providing expert financial advice, and managing organisational risk.
- Hands-on in day-to-day functions, ensuring best-practice financial systems, leading statutory reporting, and managing fund investment compliance.
- A mentor cultivating a high-performing, supportive Finance Team.
You Will Have:
- 10+ years of senior leadership experience in financial planning, budgeting, and reporting
- Leadership experience within an international charity setting.
- Deep technical expertise in Charity SORP, regulatory compliance, and managing complex international finance/currencies.
- Proven experience supporting governance through Board liaison (Audit/Risk).
Salary range is £70,000 - £80,000 Depending on Experience + Benefits.
Applications are being reviewed as and when they are received, therefore please apply ASAP to ensure your details are considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a creative problem solver with proven experience of financial planning, budgeting, forecasting and reporting at senior management level. Are you someone with a real understanding of the needs and challenges facing churches and Christian charities, and a sense of calling to serve the gospel of Christ through your work?
In this role you will:
- Develop and maintain long-term financial strategies that support the mission of the charity;
- Advise on funding models, reserves policies, and financial risk appetite;
- Present financial reports and forecasts to the board and other stakeholders;
- Translate complex financial data into accessible insights for trustees and non-financial stakeholders;
- Deliver strong positive cash flow to ensure operational continuity;
- Prepare timely statutory audited accounts.
This is a fractional position, based either from home or in our Market Harborough office.
There is an occupational requirement that the job holder must be a Christian in full agreement with our Basis of Faith.
For a more detailed job description, application pack or an informal conversation about the role, please get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Head of Trusts & Foundations – Bloomsbury Football Foundation | London
700,000 young people in London are growing up in poverty, facing inactivity and mental health crises. At Bloomsbury Football Foundation, we’re using football to help tackle these challenges and build resilient, connected communities – already reaching over 6,200 children every week.
We’ve grown fundraised income from £0.75m to £3.5m in three years – and now we’re aiming for £8m by 2028. Trusts & Foundations is our biggest income stream, and we’re looking for a first-rate fundraiser to take it to the next level.
As Senior Head of Trusts & Foundations, you will:
- Lead and grow our £2m+ trusts portfolio
- Write outstanding bids and reports that inspire multi-year, high-value commitments
- Manage and mentor two bright trust fundraisers
- Work with our Director of Fundraising and CEO to secure transformational grants
- Harness AI innovation to boost the pace and quality of our work
We’re looking for someone with a proven track record of winning major multi-year grants (six- and seven-figure), exceptional writing skills, and the ambition to help make Bloomsbury the UK’s most effective fundraising team.
Salary: £58,000–£90,000 (or £42,000–£55,000 for a ‘Head of’ level candidate)
Location: Camden, London (with great staff perks, socials, and match tickets)
Full job description available at Bloomsbury Football Careers page.
Use the power of football to improve mental & physical wellbeing, foster cohesion & build life skills to give young people the best chance to succeed



The client requests no contact from agencies or media sales.
JFF Administrator/Executive Assistant
Job Title: Administrator/Executive Assistant
Responsible to: Director of Programmes and Innovation
Contract: 3 month Fixed Term contract, possibility of extension
Hours: 4-5 days/28-35 hours per week
Location: Hybrid/Home based, in the London area with regular travel in the Greater London area (approx. twice weekly) and occasional National travel
Salary: £30,000 FTE (£24,000 pro rata)
Leave: 22 days + bank holidays, pro rata.
The Role:
To provide high-quality administrative, coordination, and communication support across the charity. This role ensures smooth day-to-day operations, supports the Director and fundraising team, and contributes to the effective delivery of projects, workshops, and events. The postholder will play a key role in strengthening systems, improving efficiency, and supporting the charity’s mission to build children’s financial confidence.
Main Duties
Executive and Administrative Support
· Manage the Director’s diary, meetings, and correspondence.
· Prepare and format documents, reports, and presentations.
· Coordinate travel, logistics, and meeting arrangements.
· Maintain accurate and well-organised filing systems.
· Support refinement of administrative processes to improve efficiency.
Governance and Board Support
· Collate and coordinate board papers and meeting packs.
· Prepare and circulate trustee newsletters and updates.
· Maintain trustee and senior stakeholder contact lists.
Fundraising and Data Administration
· Process and acknowledge donations, ensuring accurate records on the CRM.
· Support fundraising communications and donor stewardship.
· Assist with fundraising research and preparation of proposals or reports.
· Provide administrative support for fundraising campaigns and events.
Workshops and School Liaison
· Liaise with schools to coordinate logistics and materials for workshops.
· Prepare and send workshop resources and packs.
· Support event delivery, including assisting on the day
Events and Community Engagement
- Coordinate logistics for internal and external events, including venue booking, catering, and invitations.
- Help at events to ensure smooth delivery and a positive experience for participants.
- Liaise with suppliers and partners as needed.
Communications and Design
- Format and design materials in PowerPoint and Canva.
- Support production of newsletters, social media content, and reports.
- Maintain brand consistency across all outputs.
Systems and Office Support
- Maintain shared calendars, contact lists, and databases.
- Handle general office administration and supplier coordination.
- Identify ways to improve systems and working practices.
Closing date: 5pm Wednesday 26 November. Interviews will take place online throughout the shortlisting process.
Please note we will only consider applications that include a CV and covering letter.
Director of Programmes and Partnerships: The Talent Foundry
Charity People is proud to be working with The Talent Foundry to find an exceptional Director of Programmes and Partnerships for a maternity cover contract. This is a fantastic opportunity to lead a talented team, oversee a portfolio of impactful programmes, and manage strategic relationships with some of the UK's most exciting corporate partners.
Salary: £62,500 (full-time)
Contract: Fixed Term Contract - minimum 9 months (maternity cover)
Location: Home-based/hybrid with national travel averaging out at 2-3 days a month, including monthly team days in London and visits to partners and programmes
Closing date: 9am, Tuesday 27 November
First stage interviews: Friday 5 December (online)
Second stage interviews: Friday 12 December (in person, London)
About The Talent Foundry
The Talent Foundry is a brilliant, high-impact social mobility charity that works to unlock opportunities for young people aged 7 to 18 from under-served communities. Their mission is to help these young people discover their talents, build confidence, and develop the skills needed to succeed in higher education and the workplace.
They achieve this by:
- Delivering skills-based workshops and programmes in partnership with schools and employers.
- Creating career pathways by connecting young people with industry professionals.
- Encouraging employers to value potential over background, helping to foster a fairer society.
About the role
This is an incredible opportunity with responsibility for delivering the programme and partnership strategy, ensuring work is high-quality, innovative, and aligned with their mission. You'll also play a key external-facing role, representing The Talent Foundry at a senior level with funders, business leaders, and education stakeholders.
This is a role for someone who thrives on variety, enjoys thinking strategically while staying connected to delivery, and who values collaboration and strong relationships. You'll be joining a passionate, fun, and high-performing team, and working with partners who are deeply committed to making a difference.
"If you want a role where your work has visible, lasting impact both for young people and for the partners who support them, this is it. I feel genuinely lucky that this is what I do every day - and I know you will too!"
Cate Smith, Director of Programmes and Partnerships, The Talent Foundry
Key Responsibilities
- Lead the strategic direction of TTF's programme delivery and corporate partnerships, aligned with our Ambition 2030 strategy.
- Manage and develop a high-performing team fostering a values-led, inclusive culture.
- Oversee the delivery of innovative, high-quality programmes that meet the needs of young people and our partners.
- Build and sustain long-term relationships with corporate partners, ensuring alignment with TTF's mission and impact goals.
- Collaborate with the CEO and senior colleagues to drive organisational strategy, performance, and sustainability.
About You
We'd love to hear from candidates who bring:
- A strong track record of managing high-value corporate partnerships or funder relationships.
- Significant experience in programme leadership, ideally in youth, education, or social impact sectors.
- Experience of working at senior leadership level, with responsibility for team performance, strategy, and budget.
- A strategic mindset, with the ability to lead change and drive innovation.
- Excellent relationship-building, influencing, and communication skills.
- A collaborative, values-driven approach and a passion for supporting young people.
How to Apply
If you are excited by this brilliant opportunity, please send your CV to and to request a full job pack. If your skillset aligns with what we are looking for we will follow up with full job pack and to arrange a Teams call to share more information about the application process.
Closing date: 9am, Tuesday 25 November
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Fundraising Operations & Stewardship Manager (Maternity Cover)
Starting salary: £48,822 per annum
St Mary's University is embarking on an ambitious journey to establish one of the UK's most socially accountable medical schools, addressing deep-rooted health inequalities and training the next generation of doctors.
The Development Office is in Year 2 of a £20m high-impact campaign focused on major donors and charitable trusts and we are now seeking a dynamic Fundraising Operations & Stewardship Manager (Maternity Cover) to help drive the next phase of our campaign and join our newly formed development team.
As Fundraising Operations & Stewardship Manager, you will be the Development Director's key partner - shaping donor journeys, managing campaign delivery, and ensuring every gift is recognised and maximised. You'll help us build momentum with our closest supporters and ensure excellence behind the scenes.
We're looking for a confident, capable, and creative individual who thrives in a fast-paced, mission-driven environment.
You will bring proven skills in campaign coordination, donor stewardship, and event delivery, with the ability to manage budgets, pipelines, and CRM systems with precision. You are a natural relationship-builder with an eye for detail and a passion for making an impact.
If you would like the opportunity to play a leading role in helping shape something new and make a meaningful impact in just under a year, we'd love to hear from you.
This is a hybrid role based at St Mary's University, Twickenham, we are happy to discuss flexible working arrangements for the right candidate.
St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer. Please view our detailed access guide by following the link: St. Mary's University | AccessAble
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. St Mary’s University is holding a work visa sponsorship licence however we will not always be able to guarantee a Skilled Worker Visa sponsorship. To avoid disappointment, please ensure you meet the requirements of the Points Based System before applying as we will not be able to provide advice on individual cases.
Closing Date: 30 November at 23:00
Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working on behalf of a leading charity dedicated to empowering girls and young women to discover their potential and make a positive difference in the world. We are seeking a highly organised, confident and proactive Director's Assistant & Business Support professional to provide exceptional support to one of our client’s Directors and their leadership team.
This vacancy is a full-time, 12-month contract (maternity cover) offered with flexibility on hybrid work (2 days per week in the office).
In this role, you will act as the first point of contact for the Director, managing their diary, inbox, communications and meeting preparations with care, discretion and efficiency. You will help coordinate leadership activities and support projects across the Directorate, ensuring key actions are followed through and priorities are well managed. The role involves preparing high-quality written materials such as reports, briefing papers and correspondence, as well as organising meetings, travel arrangements and logistical arrangements. You will also take a lead role in coordinating time-limited projects, overseeing financial processes such as expenses and invoice administration, and collaborating with the wider leadership support team to maintain strong communication and consistent ways of working.
We are looking for an experienced Personal Assistant or Executive Assistant who is an effective relationship-builder, with substantial experience supporting senior leaders in a fast-paced, complex environment. You will have a strong track record of managing busy diaries, drafting professional communications, taking accurate minutes and overseeing meeting logistics. You will be comfortable prioritising competing demands, solving problems independently and handling sensitive information with professionalism. Strong IT skills, particularly within Microsoft Office, are essential, alongside the ability to work both collaboratively and autonomously. It is important to have the ability to bring initiative, excellent communication skills, confidence, and a solutions-focused approach. Experience working with volunteers, within a charity, or in a membership-based organisation is advantageous, but not essential.
To apply, please submit your up-to-date CV by the 20th of November 2025 at 23:59. Shortlisted candidates will receive the full job description and be asked to provide a tailored cover letter. As applications will be reviewed on a rolling basis, we encourage early submissions.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Are you a strategic HR professional passionate about people, culture, and inclusion? Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.
About Us
Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.
Key Priorities
- Deliver a management development programme with measurable impact
- Provide workforce analytics to inform strategic decisions and reduce agency spend
- Coach managers to resolve employee relations issues proactively
- Drive improvements in staff engagement, inclusion, and fair treatment
- Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
- Embed co-production principles across HR processes
What We’re Looking For
- CIPD Level 7 (or working towards) or equivalent
- Proven experience in workforce planning, leadership development, and cultural change
- Strong coaching, influencing, and analytical skills
- Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
- Knowledge of CQC/Ofsted frameworks and sector reforms is a plus
Why Join Us?
At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation.
Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers.
Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams.
You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations.
You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France.
An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids.
You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations.
You will have a demonstrable track record in winning grants as well as in the stewardship of major donors.
Occasional trips to France.
Interest in Christian Meditation/Spirituality an advantage.
Interviews: early December 2025
Finance & HR Manager
Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)
Reporting to: Director of Development
Salary: £33,410 - £36,678 (pro rata)
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
The Finance & HR Manager will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on recruitment, HR policies, and people operations — helping to maintain a transparent, inclusive, and positive working environment.
This position is ideal for someone seeking part-time work who holds either a finance assistant qualification or an accountancy qualification. Candidates with a finance assistant background will work closely with the finance department of our parent organisation, Oasis, to manage accounts and financial operations. Those with full accountancy qualifications may take direct ownership of financial oversight.
Finance
· Support the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims.
· Oversee and manage Xero, ensuring all transactions are accurately coded and financial reporting is transparent and up to date.
· Prepare regular cash flow statements, budgets, and financial position reports for the Senior Leadership Team to support data-driven decision-making.
· Actively monitor income and expenditure, making recommendations to ensure financial sustainability and strategic use of resources.
· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.
· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.
· Liaise with the Oasis finance department (where relevant) to ensure smooth coordination of accounting processes and compliance with organisational standards.
Human Resources & Data Protection
· Lead the annual review of all organisational policies, ensuring they reflect current legislation and best practice, with support from the Operations Officer.
· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.
· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.
· Support the Executive Team in delivering STOP THE TRAFFIK’s people strategy, fostering a positive, collaborative, and high-performing working environment.
· Serve as the organisation’s Data Protection Officer (DPO), getting pro-bono advice from our network where needed for support.
Pro-bono Legal Coordination
· Manage network of pro-bono legal advisors to oversee all organisational contracts with partners, ensuring they align with key terms agreed with Senior Leadership and our Risk Committee, supported by the Director of Development.
· Responsible for managing our internal legal sign-off process, and ensuring all legal requests are managed in an accurate and timely manner.
Note that while this is a broad list, you will be supported by our parent company’s financial team who will continue to manage payroll and HR records.
Benefits:
· A friendly, supportive team environment.
· Opportunities to collaborate with global partners and experts.
· Autonomy to take initiative and propose process improvements.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday December 5th.
We cannot sponsor applicants at this time.
Registered Charity No. 1127321
Head of Continuous Improvement
Salary: up to £65,000 (dependant on experience)
Location: Remote with regular face to face meetings in London and Downton
We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.
If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.
You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.
This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.
About You
You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.
We are looking for someone with:
- Experience designing and implementing quality assurance or continuous improvement frameworks.
- Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
- Proven leadership skills with the ability to influence and inspire cross-functional teams.
- Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
- Experience working with CRM systems or operational data environments in a service delivery context.
You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.
The detail:
- Hours: 35 hours per week
- Contract: Permanent
First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.
Please note, we have received a large number of strong applications and will therefore be closing the advert early at midnight on Sunday 16th November.
The client requests no contact from agencies or media sales.
About Children Not Numbers
The conflict in Gaza has left thousands of children in urgent need of medical care, trauma support, and long-term assistance. Children Not Numbers is a grassroots UK-based charity committed to the health, safety, education, and wellbeing of Gaza’s children.
Children Not Numbers (CNN) was established in early 2024 to address the urgent need to support Palestinian children caught up amid an unprecedented conflict. Within 18 months, we have grown rapidly into a global network of c.200 committed contractors and volunteers:
Our work includes:
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Emergency medical aid for sick and injured children in Gaza, delivered through collaboration between local staff and an international network of volunteer medics
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Short-term medical evacuation for urgent and complex cases – more than 230 children have been safely evacuated to date
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Rehabilitation and trauma support for children with life-changing injuries and extreme psychological trauma
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Maternal Support Programme – over 500 women supported across 1,100+ appointments
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Education and Empowerment Programme, currently supporting 300 children in Gaza with academic and psychological care
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International advocacy, including engagement with the UN, European Commission, UK government and other international bodies
About the role
This is a key position within a growing organisation, offering the opportunity to shape and strengthen risk and compliance systems that underpin CNN’s humanitarian work.
As Risk & Compliance Manager, you will:
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Lead on organisational risk and compliance, ensuring CNN operates with transparency, integrity, and accountability.
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Oversee risk management frameworks, compliance reviews, due diligence processes, and internal policies.
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Provide assurance to Directors, Trustees, and donors that CNN meets all relevant regulations, ethical standards, and donor requirements.
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Support colleagues across all teams to embed a culture of compliance, safeguarding, and ethical practice.
You will report to the Director and work closely with the Senior Leadership Team and Trustees.
As well as this opportunity to make a difference, you will supported in your role by an international team that cares and supports one another, where diversity is a given and creating a sense of belonging is core to who we are and what we do.
About you
We are seeking an experienced and proactive professional with a strong understanding of risk and compliance within the charity or NGO sector.
You will bring:
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Strong experience in compliance, risk management, or audit in a charity, NGO, or similar setting.
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Proven experience managing risk registers, due diligence processes, and compliance reviews.
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Strong knowledge of UK charity law, donor compliance, safeguarding, GDPR, and anti-fraud/anti-bribery frameworks.
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Excellent analytical, communication, and influencing skills.
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A collaborative approach and confidence in advising senior leaders and trustees.
A professional compliance or risk qualification (e.g. ICA, IRM) would be desirable.
Please see the job description document attached for a full list of role responsibilities and person specification.
Application instructions
Applications will be assessed by CV only in the first instance. To be considered for the next stage, please ensure your CV clearly demonstrates your relevant risk and/or compliance experience within a charity or NGO context, and relevant qualifications and training.
Eligibility: You must be a UK resident with the right to work in the UK. We are unable to sponsor visas.





